Usetiful Reviews & Product Details

We've been using Usetiful for a couple of months in our Saas tool to help our users navigate our features and ultimately offer a better user experience, on Usetiful we're able to easily implement tours, checklists, smartips and even a knowledge base. All of these have been helpful in reducing our churn rate.

It's quite easy to use and the team at Usetiful offers demo sessions so as to best customize the implementation.

Overall, we're very satisfied with the product ! Review collected by and hosted on G2.com.

nothing in particular really, would be great if they can offer additional pricing plans based on the number of tours that are launched. Review collected by and hosted on G2.com.

As a PM with no code skills, I love working with Usetiful. First of all, it was easy to implement it and start building product tours, customer feedback surveys, polls, release notes, and any kind of marketing communication with the team. I can manage it myself. Secondly, their customer success and support teams are helpful. I had a request and they helped me to find a solution within two days. Review collected by and hosted on G2.com.

I find analytics reports confusing to interpret. It can be improved. Review collected by and hosted on G2.com.

Usetiful's suite of onboarding tools is easy to use and intuitive. I don't have much coding experience, so I appreciate the no-code approach. I especially enjoy the product walkthrough tours, which has helped our users understand and adopt the new product features. Documentation is also quite good as well; I was able to answer all my questions through their online documentation. Integration was easy as well. Review collected by and hosted on G2.com.

Would love more survey functionality that is native to Usetiful. Usetiful has some straightforward, simple survey options, but for more detailed surveys, such as long form answers, I need to integrate a different app into Usetiful. Review collected by and hosted on G2.com.

Easy to set up and use with an intuitive interface

Highly customisable guides and tours

Valuable analytics for user behaviour insights

Excellent customer support Review collected by and hosted on G2.com.

A few more integration options would be helpful, but it’s not a major issue. Review collected by and hosted on G2.com.

Price point is very reasonable, so many features included. Review collected by and hosted on G2.com.

Learning the application is a bit tricky, I suggest doing a demo call with a team member. But the demos are very helpful, and the team is extremely response, even when in a different time zone. Review collected by and hosted on G2.com.

In Usetiful what I like the most is the Tours and Smart Tips feature Review collected by and hosted on G2.com.

For me the integrated surveys are least helpful Review collected by and hosted on G2.com.

- User-friendly interface

- Powerful customization options

- Comprehensive analytics Review collected by and hosted on G2.com.

While the tool is relatively easy to use, some advanced features might require a bit of learning curve Review collected by and hosted on G2.com.

Usetiful has been a game-changer for our user onboarding. Its ease of use stands out—creating product tours and feature announcements is a breeze. The intuitive interface allows our team to quickly set up and customize tours without technical hassle.

The flexibility and effectiveness of Usetiful ensure our users have a seamless experience. Plus, their customer support is top-notch, always responsive and helpful. If you need a simple and powerful digital adoption platform, Usetiful is the perfect choice! Review collected by and hosted on G2.com.

Honestly, there's really nothing to complain about with Usetiful, except that, like many similar tools, it doesn't work as reliably if users have ad-blockers activated. Review collected by and hosted on G2.com.

Usetiful's interface is so intuitive; I created my first product tour in minutes. The level of customization is impressive. I can tailor the experience perfectly for our users. We've seen a significant increase in feature adoption and user satisfaction since implementing Usetiful Review collected by and hosted on G2.com.

Some advanced features have a bit of a learning curve. Review collected by and hosted on G2.com.

Usetiful manages to ensure ease of use while offering advanced targeting, customization, and logic without making their UX complicated or cumborsome. Review collected by and hosted on G2.com.

Needs to allow a little more customization in flowchart view. Review collected by and hosted on G2.com.