ClickUp Reviews & Product Details

I like ClickUp's versatility and its innovative tools. It's easy to use and integrates well with other applications, which is great for communication. The mobile app is a handy feature. I am particularly in love with the AI Agents and what they can do—they're easy to create and help a lot. Automations that trigger communication to customer emails are another strong point. Overall, the high capabilities allow us to free up human time to focus on other activities. The initial setup of ClickUp was also very easy. Review collected by and hosted on G2.com.

I believe that the dashboards could be improved. We would like to see more options of graphics like control charts, histograms, and other process improvement related graphics. The line charts are a bit limited when comparing different data sets of data from different lists and spaces. I believe that the Forms could also use some improvements. There are some documents like bills of lading, packing lists, and commercial invoices that have a standard format and we cannot replicate them using ClickUp because we can only add the text and number fields in maximum 2 columns. It would help to have more flexibility on the form design. Also, the possibility of printing them as documents or images to be uploaded as documents to a particular field, not only as a task creation trigger. Review collected by and hosted on G2.com.

The ability to have a complete overview of my entire business in one workspace. I can track all open projects across multiple brands, monitor my finances, follow long-term goals, and manage prospects through a built-in CRM, all without switching tools. Once everything is properly configured, it becomes a genuine command center for a solo creative professional. Review collected by and hosted on G2.com.

The learning curve is genuinely steep. It took a significant amount of time to figure out how to configure everything properly (spaces, statuses, automations, and views don't always behave intuitively at first). For someone without a project management background, the initial setup can feel frustrating and time-consuming before it starts paying off. Review collected by and hosted on G2.com.

What I like most about ClickUp is how it helped me get more organised in my daily work. Before using it, I used to lose track of tasks or deadlines, but now everything is clearly laid back out in one place. I especially like being able to set priorities and see what needs to be done next without overthinking. Review collected by and hosted on G2.com.

I have noticed that ClickUp can be slightly slow, especially when loading larger projects or switching between views. It's not a major issue but it can interrupt the workflow sometimes. Review collected by and hosted on G2.com.

A great app starts with great UI, and they’ve definitely done their work here. Everything lives in one place, and it’s replaced a bunch of scattered tools for me. Tasks and project tracking, documents, time tracking, and goals are all easy to find, update, and keep organized. On top of that, the customer service is excellent, and the tutorial helped me get up to speed quickly. I’ll be using this regularly. Review collected by and hosted on G2.com.

As of now we are on the free forever plan and some features are locked but that will change with a subscription. Review collected by and hosted on G2.com.

My favorite thing about clickup is how it holds me accountable on my daily, weekly, and monthly work tasks. It allows myself and my team to have a place to organize the needs for a project while being able to communicate about it all in one place. ClickUp is great at keeping me organized and on task.

I also appreciate the webinars the ClickUp team sends out to keep me aware of current and upcoming features I can take advantage of for my team. It helps to know what is available to make my work life easier. Review collected by and hosted on G2.com.

I'd love a feature that would remind the task owner to close a task once it is complete. One thing my current team is bad at is closing completed tasks and multiple people continue to receive messages about an overdue task even if it was completed. Review collected by and hosted on G2.com.

Simple interface it is quick and easy to find tasks and create new ones. The more I learn the easier it becomes to use, they seem to have thought of everything. As a small team of one I don't need the communication aspects so much, but the basic structure for projects management is brilliant!

I use it all day every day and find it simple and easy to use, makes my workflow and understanding much simple and intergrates into my day seamlessly. Simple and easy installation - since upgrading to 4.0 - much easier to use and support is excellent! Review collected by and hosted on G2.com.

Only slight irritation is "required" stuff that I don't need or use but have to be on the home list apparently. All Tasks also not working at all - wanted to remove it and can't Review collected by and hosted on G2.com.

ClickUp has been a very useful tool for managing projects and daily tasks in a structured and efficient way. It allows us to organize work into tasks, and subtasks, which makes it easier to track progress and responsibilities across the team. One of its main strengths is flexibility. You can customize statuses, and views (such as list, board, or calendar), adapting the platform to different types of projects depending your type of business. It also helps centralize communication, reducing the need for multiple tools.

Another highlight is their excellent support team. They are responsive, helpful, and efficient when resolving issues or answering questions, which adds a lot of value to the overall experience. Review collected by and hosted on G2.com.

At the moment, I’m still waiting for the resolution of an issue related to BrainMax, as well as the completion of the full integration with Outlook. These aspects would significantly improve the overall workflow and user experience. Review collected by and hosted on G2.com.

I love that ClickUp is ultra-flexible for structuring and managing workflows in almost any scenario I can think of. The ability to grant guest access and integrate comments from external users via email is really useful for centralizing all communication and task management in one place. I also like having everything related to my work and that of my colleagues in one site, which makes it easy to keep everything well-organized and easy to find. The integrated chat and call functions within the tool, as well as the ability to send comments as emails, are features I highly value. Saving time is another great benefit, as I avoid switching environments to look for emails or write messages, integrating all the information where I manage tasks and projects. Additionally, the initial setup was very easy thanks to the numerous templates available that I can adapt to my needs. It has become our day-to-day work tool. On the other hand, we have had to contact customer support to resolve some doubts, and the response has been quick and effective. Review collected by and hosted on G2.com.

The tool has so many possibilities that I'm sure I'm not making optimal use of its capabilities because you don't think of doing things in other ways. It is largely resolved with all the available training content, but you need to have patience to get through the learning curve. This is more a limitation of mine than of ClickUp. Review collected by and hosted on G2.com.

I really love how easy it is to create a task in ClickUp. It's primarily a task management tool and everything else is like the bells and whistles that make task management easier. I can easily convert a chat thread into a task by highlighting it, allowing me to add priority, which is great for when my team members look at their task list. They already see what's been given, making it a standout feature for task management. It's so easy and effective to create tasks anywhere within the platform, so you never have to exit what you're currently doing. I like ClickUp's onboarding packages, which were super easy and helped me become a seasoned expert. My team really enjoyed it too, and each of them has become experts in their own areas. The initial setup was quite intuitive. I also appreciate how ClickUp integrates with Gmail and Google Drive, using a super agent to scrape emails daily and turn them into tasks, cutting through the noise in my inbox. Review collected by and hosted on G2.com.

I think especially with the use of super agents, I think it could be clearer how those can be integrated. I also struggle with how to share ClickUp with people external to my team. So my team has full access and their members, but sometimes we need clients or vendors to have a guest seat. And sometimes it's a little clunky and I accidentally issue them a full seat. ClickUp's really good at helping me, like, walk that backwards, but I wish it was more clear on how to invite someone as a guest and not as a full number. Review collected by and hosted on G2.com.

I like ClickUp for its flexibility at scale, which lets us adapt workflows to different teams while maintaining structure, ownership, and consistency across the organization. AI and Super Agent features add real value by helping teams summarize work, surface insights, and make faster decisions, reducing manual work without losing control. ClickUp has become essential for keeping the company aligned, efficient, and accountable. It's a fantastic tool for standardizing workflows, task management, process documentation, and cross-team coordination, solving fragmentation by replacing scattered tools with one centralized system. I also appreciate their exceptional customer service, which makes setup incredibly easy, allowing us to reach out instantly whenever needed. Review collected by and hosted on G2.com.

We like everything, no dislikes. ClickUp is to perfection and whenever we need any updated we can always request a feature, update, etc Review collected by and hosted on G2.com.