ClickUp Reviews & Product Details

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.

Seller

ClickUp

Discussions

ClickUp Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Miles Buckley

Used by Self-Employed and 2 others

Beta

Pricing

Pricing provided by ClickUp.

Free

$0.00

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AI Workflows

See how people combine ClickUp with AI tools to solve real work problems. Each Blueprint is a reusable, step-by-step workflow you can adapt for your team.

Blueprint · Content

Automate Webinar Repurposing Into Multi-Channel Content

Proposed ClickUp design for extracting sourced claims and quotable moments from webinar transcripts, then routing verified materials to specialists who create optimized assets for blogs, social, video, and sales enablement on staggered schedules.

Tools used:

ClickUp

LinkedIn Learning

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Blueprint · Product & Design

Generate Shipped Changelog From Sprint Tasks

Proposed ClickUp design to verify sprint tasks against release-branch PRs, deduplicate and draft a changelog, route PM approval, then publish and reconcile the roadmap.

Tools used:

ClickUp

Appfire Dashboard Hub

Chati

+1 other

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ClickUp Integrations

(202)

Verified by ClickUp

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What's included in ClickUp

ClickUp Brain (AI)ClickUp Brain (AI) is the comprehensive artificial intelligence layer embedded natively across the entire ClickUp productivity platform. Described as "your company's brain," it transforms a single prompt into finished work and continuously learns from every interaction, compounding intelligence across the entire organization over time. Tasks, Docs, Chat messages, and wikis all feed Brain's understanding, so answers and outputs improve as a Workspace grows. At its core, ClickUp Brain is built around three foundational pillars: the **AI Knowledge Manager**, the **AI Project Manager**, and the **AI Writer for Work**. The AI Knowledge Manager instantly retrieves contextual answers from tasks, Docs, past discussions, and connected third-party apps—eliminating the need to switch tabs or hunt through threads. The AI Project Manager automates routine project work including progress reports, individual standups, team updates, and workload analysis. The AI Writer for Work drafts, edits, translates, and formats content using role-specific context, producing polished output suited to the user's job function and situation. ClickUp Brain (AI) features persistent memory, meaning it learns each user's role, preferences, tone, and working style across conversations and over time. Users can even import their existing memory from ChatGPT, Claude, or Gemini into Brain with a single click. Brain also supports **multi-model AI**, allowing users to switch between leading large language models—including OpenAI's ChatGPT, Anthropic's Claude, and Google's Gemini—mid-conversation, with full Workspace context carrying across every model. Key capabilities include: generating polished slide decks, dashboards, landing pages, and interactive prototypes directly from Workspace data; performing deep web research without leaving ClickUp; reading, writing, and searching across Gmail and Slack directly from Brain; creating and managing tasks, subtasks, Docs, and reminders from natural language prompts; summarizing long comment threads, Docs, and task activity; automatically prioritizing and assigning tasks using AI; and building custom automations using plain-language descriptions. Brain also powers **Super Agents**—customizable AI agents that can be built, deployed, and @mentioned anywhere in the Workspace to handle specific workflows autonomously. **AI Skills** provide reusable instructions that Brain and Super Agents load on demand, ensuring consistent handling of recurring workflows without rewriting prompts. **AI Fields** automatically generate or interpret task data such as summaries, sentiment, translations, action items, and categorizations. **AI Cards** bring AI-powered reporting to Dashboards and Overviews, surfacing standups, project updates, and executive summaries. The **Brain MAX** companion apps (desktop, mobile, and Chrome extension) extend Brain's capabilities beyond the browser, enabling universal connected search across ClickUp, the web, and integrated apps, as well as AI-powered Talk to Text for hands-free dictation. The **AI Notetaker** joins meetings on Zoom, Google Meet, and Microsoft Teams to record, transcribe, summarize, and extract action items automatically. ClickUp Brain (AI) is designed to eliminate both AI sprawl and work sprawl by unifying knowledge management, project automation, writing assistance, and agentic workflows in one platform. It maintains enterprise-grade security with SOC 2, ISO 27001, GDPR, and HIPAA compliance, and enforces strict zero-retention policies with all AI subprocessors.

ClickUp ChatClickUp Chat is a fully integrated team communication product built natively into the ClickUp platform — the "Everything App for Work." Unlike standalone messaging tools such as Slack or Microsoft Teams, ClickUp Chat places conversations directly alongside tasks, projects, docs, and other work resources, eliminating the need to context-switch between separate applications. At its core, ClickUp Chat enables teams to communicate through Channels and direct messages (DMs). Channels are dedicated communication areas that can be tied to any Space, Folder, or List within ClickUp's project hierarchy, or created as standalone conversation spaces. Direct messages support 1:1 and group conversations with up to fourteen teammates. All Channels and DMs are accessible from the Home Sidebar and a dedicated Chat Sidebar, keeping communication always within reach. What sets ClickUp Chat apart is its deep convergence with project management. Users can create tasks directly from chat messages — either manually or with AI assistance — ensuring that action items surfaced in conversation are never lost. Threads are synced between Chats and tasks, so context is preserved no matter where a discussion originates. Tasks or Docs mentioned in Chats are automatically linked via Relationships, providing a complete picture of all related work assets. ClickUp Chat also introduces FollowUps™, a triage system that lets users flag important messages and turn them into actionable items so nothing slips through the cracks. Posts allow teams to publish longer-form, asynchronous content — labeled as Updates, Announcements, or Ideas — directly within Chat threads, supporting structured communication alongside real-time messaging. For synchronous collaboration, SyncUps enables live audio and video calls from within any Channel or DM. Users can share their screen, link to tasks during the call, assign comments, and more. AI Notetaker automatically records SyncUps and generates summaries and action items after the call. ClickUp Brain AI is deeply embedded throughout Chat. The AI Answers feature responds to questions instantly using the full history of a Chat or connected apps (such as Google Drive, GitHub, Figma, and Salesforce). AI CatchUp summarizes missed messages and highlights action items when users return to work. AI Task Creation generates task names, descriptions, and context links from a single click. AI Relationships surfaces related tasks, docs, and Chats automatically. Additional standard messaging capabilities include threaded replies, emoji reactions, message scheduling, message forwarding, rich text formatting, file attachments, @mentions, customizable push notifications, reminders, drafts and sent message tracking, and a searchable message history. The sidebar is fully customizable, and an Activity Feed provides a unified view of mentions, reactions, and assigned messages. ClickUp Chat is available on all ClickUp plans, with advanced features such as scheduled messages, unlimited message history, and data retention available on higher-tier plans. It can be activated as a ClickApp within any ClickUp Workspace. The product also supports Slack channel import — bringing over channels, message history, team members, and custom emojis in one click — making migration straightforward for teams switching from other chat tools. ClickUp Chat is accessible on desktop, browser, and mobile (iOS and Android), ensuring teams can communicate and manage work from anywhere.

ClickUp DashboardsClickUp Dashboards is a fully customizable, real-time reporting and visualization feature built natively into the ClickUp platform. It enables teams and organizations to convert workspace data — including tasks, goals, time entries, sprints, and custom fields — into live, interactive visual widgets, all without leaving ClickUp. At its core, ClickUp Dashboards functions as a command center rather than a passive reporting tool. Users can take action directly from the dashboard: reassigning tasks, updating statuses, and closing work items without switching tabs or tools. Dashboards stay continuously synced with live workspace data, auto-refreshing every 30 minutes by default, with the option to manually refresh individual cards or the entire dashboard at any time. Dashboards are built using modular "cards" — over 60 card types are available — that can be freely dragged, resized, and arranged on a flexible canvas. Card types include status charts (bar, pie, battery, and line), workload widgets, sprint burndown and burnup charts, velocity charts, cumulative flow diagrams, calculation cards, time tracking cards, goal tracking cards, assignee cards, priority cards, and embed cards for third-party content. An Auto Layout option automatically removes spacing between cards for a cleaner view. Cross-project visibility is a key strength: dashboards are not limited to a single list or folder. Users can pull data from multiple Spaces, Folders, and Lists simultaneously, giving leadership and project managers a holistic, portfolio-level view across the entire organization. Advanced filtering capabilities allow users to slice data by owner, status, date, custom fields, or any combination using mixed "And/Or" operators. Rolling Time Period filters automatically update time-based cards (e.g., bugs reported in the last 7 days, tickets submitted in the past month) without manual adjustment. ClickUp Dashboards also support scheduled PDF reports, enabling teams to automatically send dashboard snapshots to stakeholders — clients, executives, or team members — on a daily, weekly, or custom cadence. Dashboards can be shared with internal members, guests, or external clients via public shareable links, with granular permission controls (view-only or full access). For teams that need AI-powered insights, ClickUp Brain integrates directly into dashboards via AI Cards. Users can ask natural-language questions — such as "What did my team complete this week?" or "Which projects are behind?" — and receive instant answers drawn from live workspace data, effectively providing an on-demand virtual data analyst. Embed cards allow teams to bring in content from external tools — such as Google Slides, Figma designs, Google Sheets, YouTube videos, Typeform responses, and more — directly into the dashboard canvas. For enterprise-level BI needs, a native Tableau Web Connector allows ClickUp data to be synced into Tableau for deeper analysis. ClickUp Dashboards are available on all plans, with unlimited dashboard usage on the Unlimited Plan and above. They are accessible via the Dashboards Hub — a centralized location to organize, search, create, and manage all dashboards — and can also be added as a Dashboard View directly within any workspace location. Dashboards are also accessible via the ClickUp mobile app on iOS and Android.

ClickUp DocsClickUp Docs is a collaborative document creation and knowledge management feature built natively into the ClickUp platform. Unlike standalone document tools, ClickUp Docs is designed to live directly alongside tasks, projects, and workflows — ensuring that knowledge and execution are always connected in one unified workspace. At its core, ClickUp Docs enables teams to create, edit, and collaborate on rich documents in real time. Multiple users can write simultaneously with live cursors, leave inline comments, resolve discussion threads, and convert any comment into an actionable task with a single click — eliminating the need for follow-up emails or context switching. Every doc can be linked directly to the tasks and projects it supports, so when work moves, the documentation moves with it. Teams can link a spec to a sprint, a brief to a campaign, or a wiki to a team, keeping knowledge tightly coupled to execution. ClickUp Docs supports a full range of rich content formatting, including nested pages and subpages, tables, code blocks, embedded images, videos, presentations, and cover images. Pages can be drag-and-dropped to reorder and nest them, giving teams flexible control over document structure. Slash commands allow users to create docs, insert content blocks, and trigger actions without leaving the keyboard. The Docs Hub serves as a centralized command center for all documents in a workspace. From the Docs Hub, users can search, sort, filter, and organize every doc by owner, date, location, or tag. It surfaces recently accessed docs, favorites, popular wikis, and meeting notes — making it easy to find any decision or document in seconds. Version history is built in, tracking every change made to a doc so teams can review edits, see who made them, and roll back to any previous state. Docs can also be marked as wikis to designate them as verified sources of truth, helping teams quickly identify the most up-to-date information. ClickUp Brain, the platform's AI engine, is deeply integrated into Docs. Users can ask Brain natural-language questions — such as what was decided about a project timeline — and receive answers pulled directly from docs, comments, and wikis, with links to the source. Brain can also write, edit, summarize, and generate content within docs. Super Agents extend this further by automatically pulling updates from conversations, meetings, and completed tasks to keep documentation current without manual effort. Granular permissions allow teams to control exactly who can view, comment, or edit each doc, including the ability to protect pages from unwanted changes. Docs can be shared publicly via a unique URL for external stakeholders, or kept private within the workspace. Synced Content blocks allow teams to create a single reusable content block that automatically updates everywhere it is referenced when the original changes. ClickUp Docs supports import from other tools and export to PDF, HTML, or Markdown formats. Templates are available to accelerate document creation for common use cases such as SOPs, technical documentation, product briefs, and knowledge bases. Docs are available on every ClickUp plan, including the free tier, and are accessible to all users including guests. The product is backed by enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

ClickUp GoalsClickUp Goals is a native goal-tracking and OKR management feature built directly into the ClickUp productivity platform at clickup.com. It enables individuals, teams, and entire organizations to define high-level objectives, break them down into measurable targets, and automatically track progress — all within the same workspace where daily tasks and projects live. At its core, ClickUp Goals connects strategic objectives directly to the work being done. Users assign Goals to projects, tasks, lists, or sprints, and as those linked items are completed, goal progress updates automatically — eliminating the need for manual status updates or separate tracking spreadsheets. This tight integration between goals and tasks is what differentiates ClickUp Goals from standalone OKR tools. Goals are composed of smaller, measurable units called Targets. ClickUp supports four distinct target types to accommodate a wide range of use cases: Task-based targets (progress updates automatically as linked tasks or subtasks are completed), Number-based targets (for tracking discrete metrics like "publish 20 blog posts"), Monetary targets (for revenue, budget, or cost-reduction goals), and True/False targets (for binary milestones such as "complete website redesign: yes/no"). Each target type gives teams the flexibility to model virtually any kind of objective in a structured, trackable way. Goals can be organized into Folders, which enables OKR-style cascading — grouping related goals under sprint cycles, quarterly OKRs, or weekly employee scorecards. A cumulative progress percentage rolls up across all goals in a folder, giving managers a single-view snapshot of overall performance without needing to check each goal individually. Ownership and accountability are built into the feature. Each Goal can have one or multiple owners assigned, deadlines set, and access permissions configured. Goals can be marked as private (for personal targets, confidential HR metrics, or individual scorecards) or public (for company-wide transparency and team alignment). This flexibility supports both top-down OKR frameworks and bottom-up personal goal tracking. ClickUp Goals integrates natively with ClickUp Dashboards, where Goals Cards display each goal as a visual card with a donut-chart progress indicator, total target count, goal owner, and last-updated timestamp. Dashboard widgets — including goal widgets, task list widgets, time tracking widgets, and chart widgets — allow teams to build real-time reporting views tailored to their specific metrics. The feature also works alongside ClickUp Automations, which can trigger notifications and status updates when goals fall behind schedule, and ClickUp Brain (the platform's AI assistant), which can generate tasks, suggest prioritization, and provide AI-powered insights into goal progress and blockers. Multiple custom views are available for goal tracking, including List View, Kanban Board View, and Gantt Chart View, allowing teams to visualize goal-related work in the format that best fits their workflow. Custom Fields, priority levels, and custom statuses can be applied to tasks linked to goals for granular tracking. ClickUp Goals is available on all ClickUp plans, with the Free Forever plan supporting up to 100 goal uses and Unlimited and above plans offering unlimited access. It is designed to scale from individual contributors tracking personal development goals to enterprise teams managing company-wide OKRs and quarterly business objectives.

ClickUp WhiteboardsClickUp Whiteboards is online whiteboard software built directly into the ClickUp project management workspace, eliminating the need for separate visual collaboration tools. It bridges the gap between creative ideation and structured execution by allowing teams to plan visually and act on those plans without ever leaving their workspace. At its core, ClickUp Whiteboards provides an infinite, flexible canvas where teams can brainstorm, map out processes, build flowcharts, and create diagrams. What sets it apart from standalone whiteboard tools is its deep, native integration with the rest of the ClickUp platform: every shape, sticky note, or text element on the board can be converted into a tracked ClickUp task with assignees and due dates in a single click. This means ideas move directly from the whiteboard into the team's workflow without manual re-entry or context switching. The product features real-time collaboration with multiple live cursors, threaded comments, and @mentions, enabling distributed and remote teams to co-create simultaneously on the same canvas — just as they would in a physical room. Teams can see each other's edits and cursor movements as they happen, making asynchronous and synchronous collaboration equally effective. ClickUp Whiteboards is powered by ClickUp Brain, the platform's built-in AI engine. Users can describe a workflow in natural language or paste an existing document, and ClickUp Brain will generate an editable flowchart or process map in seconds. Super Agents — automated AI agents — can monitor workflow changes and regenerate process maps automatically, keeping visual documentation current without anyone needing to manually update the board. ClickUp Brain also supports AI image generation, turning text prompts into visuals directly within the whiteboard. The product supports rich editing capabilities including freehand drawing, color-coded shapes, smart connectors, drag-and-drop elements, sticky notes, text formatting, images, and embedded media. Teams can embed live ClickUp Docs and existing tasks directly onto the canvas, editing them in a sidebar without leaving the board. Whiteboards can also be embedded inside ClickUp Docs using a slash command, and can be shared via public link with external stakeholders who do not need a ClickUp account. ClickUp Whiteboards includes a Presentation Mode that allows teams to walk stakeholders through diagrams frame by frame without exporting to a separate slide deck. A Whiteboards Hub provides a centralized location to organize, search, create, and manage all whiteboards across the workspace. The product comes with a library of pre-built templates for common use cases including sprint planning, retrospectives, flowcharts, user story mapping, org charts, mind maps, mood boards, and more. These templates provide structure while remaining fully customizable to fit team-specific needs. ClickUp Whiteboards is available on the Free Forever plan with generous limits, while paid plans unlock unlimited boards and advanced AI diagram generation features. It is designed for engineering, product, design, marketing, and creative teams who want a single workspace where visual planning, task execution, and team communication converge.

ClickUp Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is ClickUp, and what problem is it built to solve?

ClickUp is a work-management app that brings task management together with docs, reminders, goals, calendars, and an inbox. It is built to help teams plan, organize, and collaborate in one shared app.

What languages does ClickUp support?

ClickUp supports 1 language: English.

What company sizes and industries is ClickUp the best fit for?

ClickUp is used across company sizes, with reviewer-reported use clustering most around small businesses and also spanning mid-market and enterprise teams. The most represented size and industry segments include:

Company size — Small Business: The clearest concentration among positively rated users.
Company size — Mid-Market: Also represented across a range of project and team workflows.
Company size — Enterprise: Present among users managing broader or more complex work.
Industries: Information technology and services, marketing and advertising, computer software, accounting, and education-related organizations recur among positively rated users.

How long does it take to implement ClickUp across a team?

ClickUp implementation is most often reported as taking less than a month, though the time can vary with the amount of workspace configuration and team onboarding involved.

Time to go live	Relative frequency
Under 1 month, including under 1 day	Most common
1–3 months	Also reported
3–6 months	Less common
6–12 months	Occasional

What customer support options does ClickUp provide, and how do users find the overall support experience?

ClickUp offers 24/7 live-rep support, along with chat and email/help desk, plus self-service FAQs and knowledge-base resources. The support experience is mixed: users describe helpful, responsive assistance, while others report slow follow-up or issues that were not resolved to their satisfaction.

What is the experience like for teams switching to ClickUp from another tool?

Teams moving from Trello, Asana, Monday.com, Planner, Smartsheet, and other work-management tools often look to ClickUp for more flexible workflows, broader functionality, automation, or a more consolidated workspace. Moving tasks over can be straightforward, particularly when importing or using templates, but setting up spaces, fields, and consistent team practices may take additional effort; the transition is easier when teams establish a clear structure and give users time to learn it.

What tools and platforms does ClickUp integrate with, and how do these integrations help users get more value from the product?

ClickUp offers 255 integrations, and connections mentioned in use include tools across collaboration, file storage, development, and AI. These integrations help keep work connected and reduce the need to move information manually between apps.

Communication and collaboration: Slack, Microsoft Teams, and Zoom
File storage and productivity: Google Drive, Google Calendar, Microsoft 365, and Dropbox
Development and project tools: GitHub, Jira, Trello, and Asana
AI tools: Claude and ChatGPT

In day-to-day work, these connections can bring project updates, files, and tasks closer together, helping teams avoid some app switching and keep useful context alongside the work.

What features or capabilities could make ClickUp even more useful?

ClickUp could be more useful with a gentler learning curve and smoother performance, especially for teams building complex workspaces. Recurring improvement requests include:

Simpler onboarding and navigation: Make common actions easier to find and help new users understand how spaces, folders, lists, and features fit together.
Faster, steadier performance: Improve loading and responsiveness in large workspaces, busy lists, and complex views.
More flexible automation and integrations: Expand automation options and make it easier to connect workflows with the other systems teams rely on.
More adaptable reporting and dashboards: Add clearer ways to shape charts, track project progress, and view workload across teams.
Finer notification and permission controls: Let teams tailor alerts and access more precisely to their roles and workflows.

How useful do ClickUp users find its AI features in everyday use?

ClickUp’s AI is useful in everyday work when it helps users summarize information, draft content, or take routine actions, though it works best with clear context and a human check. Listed AI capabilities include:

AI writing: Text generation, text summarization, and content generation
AI agents: Autonomous task execution, multi-step planning, and proactive assistance
AI meeting assistance: Automated note-taking, action-item tracking, and smart summaries

Users describe applying AI to summarize task threads and meeting notes, draft or improve text, create tasks, and automate recurring work. These uses can save time, but outputs may miss context or need correction, and getting agents to perform reliably can take setup and iteration.

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Pretty S.

Project Coordinator

Leisure, Travel & Tourism

Mid-Market (51-1000 emp.)

Originally submitted 6/15/2023

"Highly Customizable All-in-One Hub, Though Training Needs Work"

4.5/5

What do you like best about ClickUp?

I like how organized and customizable ClickUp is. I can set it up the way I prefer, and it updates in real time so I can collaborate with everyone on the platform. We keep our company workspace and work in one place instead of using different communication channels and tools, and I can see what people are working on across teams. I find BrainMax AI helpful for searching and pulling information together, understanding information, summarizing updates, drafting content, brainstorming ideas, and figuring out next steps. I also like that it opens in a resizable side panel, so I can keep moving around ClickUp without switching tabs or windows. Automations take away some of my admin work and help me focus on more important things. I also value being able to import or integrate work from Google Sheets and other tools so I can keep more of our projects, tasks, and information in ClickUp. ClickUp is still the best tool for us, and it brings together the functionality, collaboration, and visibility we need. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Sometimes ClickUp doesn’t respond as fast as I need it to, and it can take a long time to load, though it might be a network issue on our end. I also find it overwhelming with so many features, templates, and notifications, and it takes time to set things up and turn off what I don’t use. Updates can bring changes without much communication, so I sometimes open ClickUp and find it looks different from a month ago. I’d like more detailed training content and videos, especially for features like automations, integrations, and BrainMax AI. The webinars don’t always get to the specific things I’m looking for. Onboarding was also difficult because there wasn’t enough detailed training material to help me train people, and some people were resistant to changing from tools they already knew. Google Sheets is another limitation: I can import a sheet, but it doesn’t automatically sync later changes. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp keeps me organized and lets me triage everything in real time. BrainMax helps me understand and find information, summarize updates, draft content, brainstorm, and figure out next steps. It takes away admin overhead and helps with ad hoc work, so I can focus on what needs my attention. Review collected by and hosted on G2.com.

Jose F.

Director of Ops

Small-Business (50 or fewer emp.)

Originally submitted 8/10/2026

"A Customizable Team Hub, Despite Disruptive Update Bugs"

4.5/5

What do you like best about ClickUp?

I like ClickUp’s usability and customization for each client’s unique needs. I also value Brain (AI), different views, channels, and automations. The migration was very easy. I use ClickUp as our main PM tool for internal comms, client projects, deliverables, our knowledge base, and the team’s operation HQ, rather than having everything in separate tools and locations. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

I run into a lot of bugs with each update, and they cause serious delays for the team. Bugs with subtasks, due dates, and assignees led ClickUp to unassign tasks and created a big backlog, so our PMs had to spend time reviewing all the tasks. The team also had a bigger learning curve when learning how to use it. I wish the team would test each use case properly before launching updates. Review collected by and hosted on G2.com.

Hannah B.

Project Manager

Small-Business (50 or fewer emp.)

Originally submitted 6/16/2026

"Click Up Keeps Our Team Organized and On Track"

5/5

What do you like best about ClickUp?

My favorite thing about Click Up is how it helps us organize our team’s processes in a really user-friendly way, which makes it much easier to keep everything clear, aligned, and on track. We also love using ClickUp Brain because it lets us quickly find answers to our questions when we need them. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Some negative feedback I’ve heard from other users is that there’s a lot to grasp at first, with too many details. The notifications can feel overbearing. Also, the AI Notetaker sending a chat message to start every meeting creates a very negative user experience, especially when meeting with external customers. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp helps us manage specific clients by organizing each of their projects individually, while also supporting our internal team management and time tracking. We can also create templates to conduct audits, which makes it easier to keep our process consistent from one project to the next. Overall, ClickUp is especially helpful for segmenting client work into separate folders, lists, and related items so everything stays organized. Review collected by and hosted on G2.com.

Kithmaka N.

software engineer

Small-Business (50 or fewer emp.)

11/12/2026

Guest users or non-business users of the software, not included in G2 scores.

"ClickUp’s Unified Workspace and Powerful Integrations Make It a True Command Center"

4/5

What do you like best about ClickUp?

ClickUp stands out for how cleanly its unified UI/UX brings tasks, live chat channels, and technical documentation into one workspace. Having the upgraded home layout keep Inbox, My Tasks, and project views within a single sidebar eliminates constant tab-switching. Its native integrations with GitHub, Slack, and Google Drive keep pull requests and shared folders automatically linked to active sprint cards. Combined with the upgraded multi-model AI / Intelligence in ClickUp Brain—which lets you route queries across frontier models and deploy custom Super Agents directly inside lists—it acts as an active command center rather than just a passive to-do tracker. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The primary friction point is workspace performance on dense, multi-sprint boards. While recent rendering updates improved Gantt timelines, loading complex lists packed with nested subtasks, custom fields, and live automations can still cause noticeable browser lag and high RAM usage. Additionally, the support / onboarding experience carries a steep learning curve—new team members often feel overwhelmed by the sheer volume of nested toggles and workspace settings before they learn how to filter out noise. From a pricing / ROI perspective, gating full AI capabilities, Super Agent credits, and higher automation limits behind per-user add-on tiers can make scaling expensive for smaller engineering teams. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

Before ClickUp, our project execution was scattered across separate apps for sprint tracking, technical specs, and bug triage, which caused constant visibility gaps and redundant status meetings. Centralizing everything into a single hierarchy delivered clear pricing / ROI by replacing multiple standalone subscriptions with one platform. With automated status pipelines, live workload views, and AI / Intelligence summarizing sprint progress and meeting notes automatically, everyone stays aligned on deliverables without manual administrative overhead. Review collected by and hosted on G2.com.

Malcolm L.

Operations Manager

Small-Business (50 or fewer emp.)

11/12/2026

"A Clear, Project-Based Way to Organise Tasks and Timelines"

5/5

What do you like best about ClickUp?

I’ve found it to be a good way to organise tasks by project and to make sure everything gets completed according to a clear timeline, covering the stages before, during, and after the work. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

I haven’t experienced any downsides so far. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

Before starting an installation project, we need to add customer details, drawings, and other information into other software, review all designs and products, make sure all pre-con tasks are completed and ready for work to begin, and ensure sign-off and customer care procedures are followed during the project and after it ends. Tracking all of this manually leaves a lot of room for error.

Building these steps into a well-structured Gantt timeline in ClickUp makes it much easier to track each task and helps prevent anything from being missed. The time saved is mainly in avoiding issues caused by missed tasks, because if something is overlooked it can delay or even halt a project.

The AI super agent has also helped, because previously, if a project’s start or end date changed, all the pre-con tasks would have to be adjusted manually. Review collected by and hosted on G2.com.

Gemma W.

Technical Development manager

Small-Business (50 or fewer emp.)

11/12/2026

"ClickUp Keeps Projects Organized with Powerful Automation and Visualization"

5/5

What do you like best about ClickUp?

It keeps me very organised across all my projects and is a great visualization tool to see where progress is and blockers are. I regularly use spaces, folders and lists and have super agents that run automated daily tasks for me such as how much budget has been used on a project. What % are we at till completion etc. We have MCPs connected which make it even more powerful! Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

There isn't anything I dislike right now about click up, its ticking all my boxes. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

It is helping to identify bottlenecks and blockers in projects that would previously go unnoticed for weeks so it makes our team more efficient. The price of the software is valuable and saves on having to hire and train an extra employee. We feed all the information into our brain and can access it at any time. They never forget things and always have the answer!

It saves us hours of reporting time at the end of each month as it knows exactly what tasks have been done and what achievements have been made and pulls all this data into a report that is visually wow using the artifacts and design labs. We only have around 4 people using it at a time but it is very responsive on answering questions still. Some processes like when it is creating something can take a little longer than say ChatGPT or Claude direct but Brain has all the previous context so it doesn't need a lot feeding in most of the time. Review collected by and hosted on G2.com.

Christine k.

Bookkeeper

Small-Business (50 or fewer emp.)

11/12/2026

"Brain AI Keeps My Tasks Organised, Prioritised, and Streamlined"

4.5/5

What do you like best about ClickUp?

I can brain-dump my endless list of tasks, and Brain helps me organise, prioritise, and schedule them in a way that actually makes sense. Having everything kept in one place makes it much easier to stay on top of what I need to do, without losing track of what matters most.

Clickup has helped me improve my performance by keeping my work more structured and manageable. It also offers so many integrations that I can cut down on the number of apps I need to open, which makes my workflow feel a lot more streamlined.

Brain AI has been the best assistant for me. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

I can’t open two tasks at the same time, which makes it harder to work the way I need to. It also feels a bit expensive, especially since we’re in South Africa and have to pay in $. Review collected by and hosted on G2.com.

Enjelu Jay A.

Project Coordinator

Small-Business (50 or fewer emp.)

11/11/2026

"ClickUp Keeps Projects and Tasks Organized in One Place—and Saves Me Time"

5/5

What do you like best about ClickUp?

What I like most about ClickUp is how it keeps our projects and team tasks organized in one place. It’s simple to see who’s working on what, follow progress, and flag anything that’s slowing us down. I also appreciate that I can connect it with both ChatGPT and Claude, which makes managing my day-to-day tasks much easier. Overall, it saves me time, helps keep work moving forward, and lets me stay on top of everything without constantly jumping between different tools. Honestly, it’s become one of the work tools I genuinely enjoy using. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Sometimes it can feel a bit overwhelming, especially when there are a lot of tasks and updates happening at the same time. It also takes a while to get familiar with all the features, and I think the interface could be a little more straightforward. That said, once you get used to it, it becomes much easier to manage everything. Review collected by and hosted on G2.com.

Zhen S.

Media Buyer

Small-Business (50 or fewer emp.)

Originally submitted 7/12/2026

Guest users or non-business users of the software, not included in G2 scores.

"Flexible Client Task Management, Though Overwhelming at First"

4.5/5

What do you like best about ClickUp?

I use ClickUp to manage my client tasks, from campaign setups and optimizations to monthly reporting. It keeps client tasks, deadlines, progress, and team updates in one place, so I miss less and spend less time chasing updates. I like how flexible it is: I can set up lists, statuses, and views to fit my work, and the views and reminders help me stay on top of deadlines. Custom statuses help me see each task’s stage, while due dates and reminders help me keep campaign launches and monthly reports on time. Comments with @mentions let me talk with my team inside tasks and keep updates in one place without extra messages. I also use ClickUp Brain to summarize tasks and write quick updates, so I don’t need to read every comment. I can link reports and files in tasks and update tasks from Claude while I work. The basics were easy to learn, and ClickUp helps me stay organized and track all my clients’ tasks. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

ClickUp has so many features that it can be overwhelming at first, and it took me some time to explore them all. It can also feel slow with big lists, and I get too many notifications. A simpler setup and faster loading would help. Review collected by and hosted on G2.com.

Michael M.

CEO

Consulting

Small-Business (50 or fewer emp.)

Originally submitted 7/19/2024

"Powerful, Flexible Organization—With Room to Improve Formulas"

4.5/5

What do you like best about ClickUp?

I like ClickUp’s versatile views and how I can store and search my data, then view it in different ways using custom fields and tags. I can relate tasks, use custom task types and fields for different assets, and filter to find forms, web pages, CRM fields, or tags. I can switch between list and Kanban views, check activity across my workspace, and use dashboards to get a grip on where things are at and stay organized when I have a lot of data and projects. I also liked ClickUp’s user interface, that it was more affordable at the time, and that it felt like they were releasing features really fast. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

ClickUp’s formula fields feel really weak to me. They only work with text, number, and date fields, so I can’t use many of the formulas I’d expect, like ones involving dropdowns, logic, text, or regex. Relationships also don’t roll up calculations well, so I can’t easily sum values from related tasks. I’d like the whiteboards to support Mermaid and be more accessible to AI tools like Claude; right now, they feel like a separate experience. I feel the same way about mind maps. ClickUp also has so many features that I had to watch a couple of YouTube videos and it took me a few months to feel on top of them. Review collected by and hosted on G2.com.