Tango Reviews & Product Details

Tango helps us create comprehensive and user-friendly documentation with ease! When we had an employee go out of commission unexpectedly, we were able to effortlessly create a user guide complete with pictures and descriptions to help the temp cover procedure without skipping a beat. Additionally, creating the guide implemented some process improvement by helping us to recognize the number of steps required to complete these tasks. Review collected by and hosted on G2.com.

Just that it doesn't work outside of the web browser, but that's probably just because I'm testing the free version? Review collected by and hosted on G2.com.

Tango is an innovative tool designed to simplify the process of guiding others through various workflows and procedures. As someone who frequently needs to create step-by-step guides and instructions, Tango has become an indispensable resource in my toolkit. The interface is intuitive, making it accessible for both tech-savvy individuals and those less familiar with digital tools. The setup process is straightforward, and you can start creating guides almost immediately. Review collected by and hosted on G2.com.

While Tango is highly effective, there is always room for enhancement. The ability to integrate with more platforms and offer advanced customization options would further elevate its functionality. Review collected by and hosted on G2.com.

I've been using Tango across 2 companies now and this has been one of my favorite tools. While a tool like Loom is interesting for ad-hoc tutorials, if you want to invest in documenting processes, Tango is the way to go.

I love how you literally just have to.. do the process! And it maps automatically. The other feature that it allows a live step by step rather than having two tabs open and trying to figure out where to click.

Last but not least, you can rearrange, rename, add information to all steps produced automatically by Tango - even though the first version is usually more than enough!

It's been a game changer to fast track process documentation! Review collected by and hosted on G2.com.

I didn't see any downside to Tango so far! Review collected by and hosted on G2.com.

I do like the ease of snapping screenshots and making tutorials for training. The editing is easy and user friendly to read and create. Thank you for this product, it is refreshingly new and helpful. Review collected by and hosted on G2.com.

Hello all, I have enjoyed working with Tango and learning it. The most difficult part I cannot seem to process is if I forgot a step or need to add a step I cannot seem to capture and input the missing step very easily. Please advise if I am missing on how to do this or if there may be a way to add a captured step into an existing Tango.

It is not very clear how to open the Tango to start. Easy to snap Tangos but there should be an easier way to open the app. Review collected by and hosted on G2.com.

What's not to like? Here are just some of the game changers: The speed at which you can scale "learning in the flow of work" across an organization. The SMEs you will empower. The $$ you will save. The was you can transform how leaders think about "training." The ease of use for your end users. And yes, the compliments you will receive. And it all comes with fast, friendly customer service. Review collected by and hosted on G2.com.

Some of the technical documentation for the tool itself seems outdated. On the other hand, you rarely need to reference it anyway, becasue the platform is highly intuitive. Review collected by and hosted on G2.com.

The platform is user-friendly and intuitive, making it simple to create professional process documents.

The seamless integration with Chrome was invaluable for capturing processes directly from our workflow.

As a small organization, the tool fit our needs perfectly without overwhelming us with unnecessary complexity.

We’ve created 10 clear and well-structured process documents, improving our foundation's efficiency.

The team behind Tango clearly understands the needs of users, delivering a tool that’s both practical and reliable. Review collected by and hosted on G2.com.

Despite its user-friendliness, some initial guidance might be needed for first-time users unfamiliar with process documentation tools. Review collected by and hosted on G2.com.

The ease of setting up an account and getting started is very user-friendly, especially when collaborating with a team. The free version is actually pretty decent to get SOPs going from scratch. Review collected by and hosted on G2.com.

It's not as intuitive when clicking various steps and going back and having to edit in-depth is very time consuming. I still may not know the full capabilities of the platform, but I'd prefer something that auto-screen records then takes the steps as I'm screen recording and summarizes it with AI support to generate an SOP simultaneously. Review collected by and hosted on G2.com.

I love that I can use Tango to create how-to guides for the entire staff at my school. My main focus with Tango is on productivity tips; it works fantastic for this purpose! I also really appreciate how easy it is to quickly blur out things which are sensitive (ie student data) while still showing exactly how to do something in that system. Review collected by and hosted on G2.com.

The one thing I wish Tango did which my version does not (I can't speak for others) is recording of things like the tabs in the browser. I wanted to show how to group tabs in Chrome but the program does not grab that information. It is a minor annoyance, but would be very helpful to have. Review collected by and hosted on G2.com.

Tango excels in simplifying the documentation of step-by-step processes. Its user-friendly interface allows any team member to easily record and capture detailed guides, making the delegation of tasks straightforward and efficient. The collaborative nature of Tango enables seamless editing and refinement of documentation, ensuring accuracy and completeness while saving time. Review collected by and hosted on G2.com.

While Tango is effective for process documentation, it could benefit from enhanced features such as video and GIF recording to create more dynamic guides. Integration with tools like Loom would be appreciated to improve recording capabilities. Additionally, expanding integration with other productivity tools could further streamline our workflow and enhance efficiency. Review collected by and hosted on G2.com.

I make massive numbers of guides for customers in my consulting job in customer support AND for my day job as an instructional designer for a cyber security company. Normally, this work is painfully tedious.

Taking screenshots

Editing the screenshots to highlight things

Trying to get Google Docs to format correctly

Having to type out (and format) all sorts of directions.

Now, I click the Tango button and go through whatever process I'm trying to document. It's really that easy. Sometimes, I'll have to lightly edit the instructions, but even that is fast and easy. And by the end of it, I've got a fully fleshed-out guide I can share or download as a PDF to hand out to whoever needs it.

How easy is it to use? You quite literally just have to click a button. It's brilliant.

And what about setup, implementation, and integration? Well – I got NO pushback from anyone on my teams when I showed it to them. And setting it up? After you create an email and password, you just need to add the extension to your browser and click it whenever you need a guide. It takes less than a second.

Customers love it too. I get lots of support requests for how to do things in a complicated software platform and for processes on accessing accounts. This makes customer support easy because 1) I can put together a guide in seconds and 2) I now have a CATALOG of guides to hand out. They're all saved in one place, so I don't have to go looking for them.

I use Tangle every single day at work now. And really don't know how I got along without it. Review collected by and hosted on G2.com.

It's expensive! I'm having to pay for the pro version out of pocket because my little team can't reimburse me the $240 for a paid subscription. Review collected by and hosted on G2.com.