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Scribe Reviews & Product Details

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Pricing provided by Scribe.

Basic

Free

Scribe Media

Scribe Demo - Turn processes into playbooks in seconds.
Train colleagues. Assist customers. Drive software adoption.
Scribe Demo - Capture any workflow.
Create beautiful step-by-step guides automatically with AI. No more copy/pasting screenshots.
Scribe Demo - Share with colleagues and clients.
Embed or share guides & movies where your team already works — wikis, help centers, and more.
Scribe Demo - Ensure work gets done right.
Turn any workflow into easy-to-follow guides and interactive walkthroughs.
Scribe Demo - Trusted by 94% of the Fortune 500.
Document workflows securely, drive process consistency, and standardize best practices.
Most organizations rely on institutional knowledge, which leads to inconsistency, errors, and wasted time. Jennifer Smith, CEO & Cofounder of Scribe, introduces Scribe Capture and shows how it transforms the way teams work!
Play Scribe Video
Most organizations rely on institutional knowledge, which leads to inconsistency, errors, and wasted time. Jennifer Smith, CEO & Cofounder of Scribe, introduces Scribe Capture and shows how it transforms the way teams work!
See how Scribe Optimize helps companies understand and improve how work really happens. In this demo, Scribe CTO and cofounder Aaron Podolny shows how Optimize turns invisible workflows into data-backed insights.
Play Scribe Video
See how Scribe Optimize helps companies understand and improve how work really happens. In this demo, Scribe CTO and cofounder Aaron Podolny shows how Optimize turns invisible workflows into data-backed insights.
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Scribe Reviews (787)

Reviews

Scribe Reviews (787)

4.8
788 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Scribe for its ease of use and ability to streamline documentation, making it a valuable tool for creating clear, step-by-step guides quickly. The automatic screenshot feature and intuitive editing capabilities significantly reduce the time spent on manual documentation tasks. However, some users note that the software can capture unnecessary steps, requiring additional editing for clarity.

Pros & Cons

Generated from real user reviews
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Caryn L.
CL
Director Educational Technology and Innovation Center
Mid-Market (51-1000 emp.)
"User-Friendly, Cost-Effective with Minor Audio Limitations"
What do you like best about Scribe?

I love using Scribe for how it records the specific clicks and highlights on the screen, making it easy for our teachers to follow along. The setup was super easy, and its intuitive interface is very user-friendly. Additionally, the cost provides great value, making it accessible to many. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

{"I had the misconception that the software recorded audio instead of using AI for transcription, and I wish this feature was included in my subscription cost.","I would like the opportunity to have audio transcriptions or recordings that can be attached to my scribes, as some learners appreciate hearing voice alongside reading.","It would be beneficial if Scribe added the option to edit downloaded documents directly in the platform instead of needing to use Microsoft to edit for privacy and then convert to PDF."} Review collected by and hosted on G2.com.

TH
Employee Relations Manager
Mid-Market (51-1000 emp.)
"Saves TIME with Consistent, Professional Guides"
What do you like best about Scribe?

This saves me so much manual work - Scribe is EASY to use, and I no longer need to use 3-5 pieces of software to put together a guide. I also like how consistent and professional the results are. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

I wish there was an easier way to combine multiple scribes for very long processes Review collected by and hosted on G2.com.

Desiree M.
DM
IT Manager
Mid-Market (51-1000 emp.)
"Effortless Documentation with Scribe’s Desktop App and Responsive Support"
What do you like best about Scribe?

Scribe has been incredibly helpful in creating my documentation. It’s much easier compared to the usual process of taking screenshots step by step and manually marking where to click. The desktop app is also very convenient, as it allows me to create Scribes outside of the browser. Additionally, their customer support is easy to reach and very responsive. Their quick and helpful replies make the overall experience of using Scribe even better. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

The only downside I’ve encountered with Scribe is the inability to set folder-level permissions within the organization. I’m currently using Scribe Pro, and I was hoping to separate access for our smaller teams. Unfortunately, this level of permission control isn’t supported in the current plan, which makes it a bit challenging to manage team-specific content. Review collected by and hosted on G2.com.

Sharon L.
SL
Controller
Mid-Market (51-1000 emp.)
"Effortless Documentation with Scribe"
What do you like best about Scribe?

I really like how easy Scribe is to use and how it allows me to create step-by-step processes quickly. It's really great that even if the program isn't on the Internet or a Chrome tab, you can still capture steps and processes. I love the movie version of the outputs, which narrates by itself, making it not just a big long PDF or a scroll website. The feature where you can change the playback speed of the video is really cool, so I don't have to sit through a long video if I can absorb the material faster. I'm grateful for these features and find the software very intuitive, especially as someone who's more into spreadsheets than creating visual content. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

It's probably user error on my part, but I sometimes have trouble figuring out how do I just go ahead and download a Scribe for myself as opposed to doing it through the share functionality? Like, when I hit the share button when I'm done editing, it's easy to do it as a slideshow or a scroll or a movie. But for some reason, I found it a little bit tricky to find out how to do that just for myself. Review collected by and hosted on G2.com.

Sam G.
SG
Executive Operations Specialist
Mid-Market (51-1000 emp.)
"Turns Real Workflows into Clear, Shareable Step-by-Step Guides Fast"
What do you like best about Scribe?

What I like best about Scribe is how quickly it turns real workflows into clear, step-by-step documentation without interrupting the work itself. It makes it much easier to capture processes as they happen, which has been especially helpful for my role documenting operational and administrative workflows The interface is straightforward and sharing guides with others is simple. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

One limitation is that Scribes often require manual cleanup after recording, especially when sensitive information needs to be removed or when the captured steps include unnecessary clicks. The editing tools are functional but can feel somewhat limited when trying to make more precise adjustments. Review collected by and hosted on G2.com.

Saurabh A.
SA
Sr. Manager
Mid-Market (51-1000 emp.)
"Effortlessly Creates Interactive Training Materials"
What do you like best about Scribe?

I've been using Scribe to create learning materials that are interactive and used in various countries, which is important for training. It's so easy to use Scribe; it feels like you're giving an orientation to users, showing them the system. The screen capture on every click and voice-to-text dictation on each step is quite helpful. Scribe creates interactive training materials which can be exported in various formats, like HTML. It is especially useful in this age of AI, making a usually tedious process a breeze. You can go through an entire product in a few hours and create interactive training materials effortlessly. I also like that it can be integrated everywhere, and it was quite easy to set up. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

I'm also interested in developing videos in the future, and I suppose a video could also be generated through the similar sort of Scribe steps that I'm describing. Review collected by and hosted on G2.com.

Isaac G.
IG
Technology Coordinator
Mid-Market (51-1000 emp.)
"Effortless Process Documentation and Team Workflows"
What do you like best about Scribe?

What I like about Scribe is that it is easy to use. Once it's up and running, any employee, not just an IT person or administrator, can fire up a scribe and use it. Another thing I really like is that it has an app that allows bouncing between different applications, so you're not just confined to a web browser. You can switch applications and narrate your actions as you go. This capability to capture work across multiple applications is a big deal, especially since many employees work across different systems. It was probably a deciding factor for us when comparing other similar tools. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

I don't, this might be a technical limitation, but if I start a Scribe and I fire up a virtual machine and start doing a workflow within it, does not capture those individual steps. It's capturing from my main base station. So, I have to remember to fire up Scribe within that virtual machine to have those things captured. And then the other thing I would like to have done is the ability that when you capture or create a scribe, they could also capture the video and narration of it. So, essentially, you could have a video tutorial and a written tutorial being captured simultaneously, which I think would be pretty awesome. Review collected by and hosted on G2.com.

AREM T.
AT
Operations Manager
Small-Business (50 or fewer emp.)
"Scribe Makes Creating Reports and Training Guides Fast and Easy"
What do you like best about Scribe?

I really like how easy Scribe has made it for me to create reports and training guides. I really appreciate the time it saves me. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

I think the only thing that would be a great revision would be if I had to revise less of the report when finalizing it. I do realize this isn't a simple task, because a lot of the revisions are things that are auto named, and there isn't a way that Scribe would be able to read my mind. I really don't have any issues. Review collected by and hosted on G2.com.

Verified User in Information Services
II
Mid-Market (51-1000 emp.)
"Saves Hours Weekly with Auto Summaries and Easy Screenshot Redaction"
What do you like best about Scribe?

It can automatically generate summaries for my operations, including images and texts, saves me hours each week. Because it meets my daily work needs, and to make it easier to blur and edit sensitive information on screenshots, I purchased the Pro Team Plan paid subscription and invite colleagues who need it to use it as well.

It's easy to operate and set up. It's really convenient for engineers who don't like writing documents, and the price is reasonable. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

There are still some minor shortcomings:

1. Online browsing sometimes takes too long to load, and performance is slightly insufficient.

2. After editing and organizing steps in a scribe, Chinese characters using bold, italic, code, link, unordered list, or ordered list formats will become garbled when exporting to PDF.

3. The animated images of merging steps are only restored to multiple static images when exporting to PDF; other formats (HTML/Markdown/WORD) remain animated. This is less convenient for those who need to print out physical copies. Review collected by and hosted on G2.com.

PF
Small-Business (50 or fewer emp.)
"Efficient Workflow Recording with Minor Hiccups"
What do you like best about Scribe?

I like Scribe for its time efficiency; it saves me a lot of time. I also appreciate that it allows the team to share things more easily, which is helpful. I was able to find out that some of my colleagues were already using Scribe, which made teamwork more effective. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

It's not perfect yet because sometimes when I click a button, and there are multiple letters or words on it, Scribe only captures a part, like just one letter or word. Like, if I click a button called 'email verification', it might record just 'verification'. So I have to manually correct it to 'email verification'. It would be better if it could capture everything fully. Review collected by and hosted on G2.com.

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Scribe Features
Rich Text Editor
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Prerequisites
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Scribe