The Top 20 Easiest To Use Digital Adoption Platforms

See the top Digital Adoption Platforms products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

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UserGuiding

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.1

Ease of Use

Average: 9.0

9.2

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

56%

Mid Market

38%

Enterprise

Tango

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.3

Ease of Use

Average: 9.0

9.5

Meets Requirements

Average: 9.0

9.3

Customer Segment Breakdown

Small Business

60%

Mid Market

32%

Enterprise

Product Fruits

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.0

8.9

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

71%

Mid Market

24%

Enterprise

ChurnZero

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.0

Ease of Use

Average: 9.0

8.8

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

29%

Mid Market

63%

Enterprise

Amplitude Guides & Surveys

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.5

Ease of Use

Average: 9.0

9.2

Meets Requirements

Average: 9.0

9.5

Customer Segment Breakdown

Small Business

65%

Mid Market

33%

Enterprise

EdCast MyGuide

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.8

Ease of Use

Average: 9.0

9.7

Meets Requirements

Average: 9.0

10.0

Customer Segment Breakdown

Small Business

45%

Mid Market

30%

Enterprise

25%

WalkMe

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.6

Ease of Use

Average: 9.0

8.6

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

13%

Mid Market

29%

Enterprise

58%

Intercom

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.6

Ease of Use

Average: 9.0

8.6

Meets Requirements

Average: 9.0

8.7

Customer Segment Breakdown

Small Business

59%

Mid Market

37%

Enterprise

Netcore Customer Engagement and Experience Platform

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.5

Ease of Use

Average: 9.0

9.2

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

16%

Mid Market

48%

Enterprise

35%

#10

Userpilot

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.7

Ease of Use

Average: 9.0

8.5

Meets Requirements

Average: 9.0

8.7

Customer Segment Breakdown

Small Business

40%

Mid Market

56%

Enterprise

#11

Spekit

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.1

Ease of Use

Average: 9.0

9.5

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

12%

Mid Market

69%

Enterprise

19%

#12

Whatfix

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.4

Ease of Use

Average: 9.0

8.5

Meets Requirements

Average: 9.0

8.8

Customer Segment Breakdown

Small Business

20%

Mid Market

38%

Enterprise

41%

#13

Userflow

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.6

Ease of Use

Average: 9.0

9.4

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

63%

Mid Market

36%

Enterprise

#14

Chameleon

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.9

Ease of Use

Average: 9.0

8.1

Meets Requirements

Average: 9.0

8.4

Customer Segment Breakdown

Small Business

33%

Mid Market

59%

Enterprise

#15

Pendo

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.5

Ease of Use

Average: 9.0

8.4

Meets Requirements

Average: 9.0

8.6

Customer Segment Breakdown

Small Business

19%

Mid Market

63%

Enterprise

19%

#16

Usetiful

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.1

Ease of Use

Average: 9.0

9.1

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

87%

Mid Market

10%

Enterprise

#17

OnRamp

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.8

Ease of Use

Average: 9.0

9.7

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

59%

Mid Market

36%

Enterprise

#18

Tidio

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.5

Ease of Use

Average: 9.0

9.4

Meets Requirements

Average: 9.0

9.5

Customer Segment Breakdown

Small Business

91%

Mid Market

Enterprise

#19

Jimo

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

73%

Mid Market

27%

#20

Appcues

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.6

Ease of Use

Average: 9.0

8.4

Meets Requirements

Average: 9.0

8.4

Customer Segment Breakdown

Small Business

34%

Mid Market

58%

Enterprise

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