Wrike Reviews & Product Details

I can't really think of anything positive about it. Review collected by and hosted on G2.com.

Wrike is not very user-friendly, and its project structure doesn’t effectively support practical project management. The calendar views are difficult to navigate, customization tools can stop working unexpectedly, tagging projects is cumbersome, and there are no pre-built sections or tags for tracking budgets.

After struggling with Wrike for the past year, our team decided to switch to Asana, which is significantly easier to use and more effective for project management overall. When we informed Wrike of our decision, we were told that we were outside the 30-day cancellation window and had been automatically renewed for another year. Rather than showing any flexibility, they enforced a full 12-month commitment.

This approach feels like poor business practice. If a customer wants to leave because the product no longer meets their needs, they should be allowed to do so—rather than being locked into a contract against their will. Once our contract ends, I can confidently say we will not work with Wrike again. Review collected by and hosted on G2.com.

Wrike introduces new features constantly. Especially for admins ther have been a lot of new reporting possibilities for big acounts which help a lot. Review collected by and hosted on G2.com.

The support becomes worth in the community. They exchanged the support team. The old one was experienced. The new one is ok, but not as good as the old one. Cost cut? Review collected by and hosted on G2.com.

Overall, we have been using it to integrate with Slack and we have found to help our organization's workflow to help tasks staying up to date. We use it to integrate with other tools as well. It create tasks when it finds errors on the websites we are working on from minor errors to critical errors. Review collected by and hosted on G2.com.

There isn't much from my perspective. Since we have used it to integrate with other applications we use, we have found that our company is getting more out of the subscription.

One minor complaint is seat allocation. Especially with allowing clients into the Wrike board to view tasks and progress. We have to be really selective with the seats allowed, which is fine, but sometimes it is a bit limiting. Review collected by and hosted on G2.com.

One of the newer things I really appreciate about Wrike is how much more intuitive and polished the interface feels. Navigation is smoother, dashboards are more customizable, and it’s much easier to tailor views to what different team members actually need to see. The improved dashboards and reporting capabilities have made it simple to track KPIs and project health in real time without having to export data elsewhere.

I’ve also been impressed with the continued enhancements to automation and workflow management. Setting up rules to automatically assign tasks, update statuses, or trigger notifications has significantly reduced manual work for our team. It helps standardize processes and keeps projects moving without constant oversight.

Additionally, the collaboration features keep getting better. The ability to comment directly within tasks, tag teammates, and share files in context really cuts down on long email threads and keeps communication centralized. Overall, the recent updates have made Wrike feel more streamlined, smarter, and more aligned with how modern teams work. Review collected by and hosted on G2.com.

I’d say the onboarding experience can feel a bit overwhelming at first. The platform is extremely powerful, but that also means there’s a learning curve especially when you start working with complex automations, custom fields, and advanced workflows. It takes time (and sometimes trial and error) to fully understand how everything connects.

Another area for improvement is the mobile app. It works well for basic task management and quick updates, but it doesn’t yet offer the full depth of features available on the desktop version. For teams that rely heavily on mobile access, having more parity between desktop and mobile would make a big difference.

That said, once you get past the initial setup phase, Wrike becomes a very robust and flexible project management tool. Review collected by and hosted on G2.com.

Everybody is just putting in AI features that aren't really necessary. Still feel like the previous answer was good (Wrike does a lot of things decently that I would want but nothing I can't find elsewhere). Review collected by and hosted on G2.com.

AI. For SMB, it doesn't really make sense to use a generic white-labelled product versus generating and creating a custom environment unique to my needs. Feels like Software is moving so quickly and SaaS platforms are slow and falling behind. Review collected by and hosted on G2.com.

Wrike feels like a complete package when it comes to project management and work collaboration tools. On top of that, it’s by far one of the most leading-edge options in terms of AI and innovation, helping revolutionize how we work every day. Review collected by and hosted on G2.com.

Adoption can be a challenge without a strong champion team; however, Wrike offers innumerable ways to support your team, including training, webinars, and courses that help you build an approach that fits your unique situation. In my experience, the challenge is more often in the process than in the system—this is true for all platforms—but their dedication to a customer-first mentality makes them stand well above the rest. Review collected by and hosted on G2.com.

I like Wrike for the flexibility it offers in structuring workflows exactly how we need them. The custom request forms are great for standardizing incoming work, ensuring we all get the necessary information. I appreciate clear task ownership as it removes confusion over who is responsible for what. Visibility across teams is another aspect I enjoy, as it enhances cross-team collaboration. Review collected by and hosted on G2.com.

The UI can feel heavy on huge projects, and reporting isn't always as flexible as I'd want. The setup took some time, and there's a steep learning curve compared to simpler PM software tools like Asana. Review collected by and hosted on G2.com.

I like being blessed to collaborate with my co-workers about tasks. I like that the dashboard is customizable. I always have some tasks that Information Technology holds me up on, so I put some tasks in this box via a tag so that I don't forget about them in the meantime.

There are a couple of things we have yet to take advantage of. There appears to be an integration with Microsoft Power Automate to automate some tasks. However, the documentation on how to do this is somewhat lacking. Review collected by and hosted on G2.com.

This may be because we don't understand the tool well enough, but it's difficult when you have attachments in one step of a projects. You have to remember to move or copy them to the next step. Many of my teammates forget to do this so it takes me extra time to go find the attachments I need to work on. Review collected by and hosted on G2.com.

Wrike is one of those softwares that provide user with the flexibility to customize workflows, add custom fields & confirgure the same for reporting without intervention from Support team. The customization help to cater to company specific & department specific requirements. The easy to configure APi's also help in connecting to our internal systems, which also help in using Wrike as a single source of truth for all pMO activties. The automations option also helps in building triggers to provide attention to movement in workflows Review collected by and hosted on G2.com.

To activate the custom fields, you need to raise aticket, while the intent is understood, atleast company asmin should have access to this. This results in raising support tickets just to activate the fields without any checks. Review collected by and hosted on G2.com.

The tool helps us track how many campaigns we have planned and currently running in order to properly plan so we can better set our expectations. Wrike helps us track product launches as well. There is a ton of customizability within that each department can set up their space as they need. Review collected by and hosted on G2.com.

The learning curve can be quite steep. We have a few people on our team who still struggle with it. If your projects aren't set up properly, it can become tedious to fix. If it wasn't for custom dashboards, we'd have a hard time staying organized within the tool. Review collected by and hosted on G2.com.