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Best VoIP Providers for Medium-Sized Businesses - Page 3

Marina Schlosser
MS
Researched and written by Marina Schlosser

Products classified in the overall VoIP category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business VoIP to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business VoIP category.

In addition to qualifying for inclusion in the VoIP Providers category, to qualify for inclusion in the Medium-Sized Business VoIP Providers category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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54 Listings in VoIP Available
Entry Level Price:$24.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients

    Users
    • CEO
    Industries
    • Insurance
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ringover Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Customer Support
    14
    Intuitive
    13
    Reliability
    13
    User Interface
    13
    Cons
    Expensive
    6
    Glitches
    5
    Mobile App Issues
    5
    Number Issues
    5
    Software Bugs
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ringover features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.6
    9.3
    Phone Calls
    Average: 9.1
    9.3
    VOiP Number
    Average: 9.0
    9.2
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ringover
    Year Founded
    2018
    HQ Location
    Montrouge
    Twitter
    @ringoverapp
    856 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    121 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients

Users
  • CEO
Industries
  • Insurance
  • Computer Software
Market Segment
  • 78% Small-Business
  • 21% Mid-Market
Ringover Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Customer Support
14
Intuitive
13
Reliability
13
User Interface
13
Cons
Expensive
6
Glitches
5
Mobile App Issues
5
Number Issues
5
Software Bugs
5
Ringover features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.6
9.3
Phone Calls
Average: 9.1
9.3
VOiP Number
Average: 9.0
9.2
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Ringover
Year Founded
2018
HQ Location
Montrouge
Twitter
@ringoverapp
856 Twitter followers
LinkedIn® Page
www.linkedin.com
121 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augm

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 55% Small-Business
    • 41% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bria features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.6
    9.5
    Phone Calls
    Average: 9.1
    9.3
    VOiP Number
    Average: 9.0
    8.7
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Vancouver, BC
    Twitter
    @CounterPath
    2,097 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    35 employees on LinkedIn®
    Ownership
    NASDAQ:CPAH
Product Description
How are these determined?Information
This description is provided by the seller.

Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augm

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 55% Small-Business
  • 41% Mid-Market
Bria features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.6
9.5
Phone Calls
Average: 9.1
9.3
VOiP Number
Average: 9.0
8.7
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
2002
HQ Location
Vancouver, BC
Twitter
@CounterPath
2,097 Twitter followers
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®
Ownership
NASDAQ:CPAH

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Entry Level Price:$14.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sound more professional and stay connected with Grasshopper, the virtual phone system designed for entrepreneurs and small businesses. Grasshopper works just like a traditional phone system, but requi

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Consumer Services
    Market Segment
    • 86% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Grasshopper Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Calling Features
    1
    Cost Efficiency
    1
    Ease of Use
    1
    Easy Connection
    1
    Easy Navigation
    1
    Cons
    Phone Number Issues
    2
    Account Management
    1
    Call Issues
    1
    Customer Service
    1
    High Cost
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Grasshopper features and usability ratings that predict user satisfaction
    7.6
    Has the product been a good partner in doing business?
    Average: 8.6
    8.9
    Phone Calls
    Average: 9.1
    9.0
    VOiP Number
    Average: 9.0
    7.8
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GoTo
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    46,486 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,144 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sound more professional and stay connected with Grasshopper, the virtual phone system designed for entrepreneurs and small businesses. Grasshopper works just like a traditional phone system, but requi

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Consumer Services
Market Segment
  • 86% Small-Business
  • 9% Mid-Market
Grasshopper Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Calling Features
1
Cost Efficiency
1
Ease of Use
1
Easy Connection
1
Easy Navigation
1
Cons
Phone Number Issues
2
Account Management
1
Call Issues
1
Customer Service
1
High Cost
1
Grasshopper features and usability ratings that predict user satisfaction
7.6
Has the product been a good partner in doing business?
Average: 8.6
8.9
Phone Calls
Average: 9.1
9.0
VOiP Number
Average: 9.0
7.8
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
GoTo
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
46,486 Twitter followers
LinkedIn® Page
www.linkedin.com
1,144 employees on LinkedIn®
By 3CX
(466)4.4 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c

    Users
    • IT Manager
    • Chief Technology Officer
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 51% Mid-Market
    • 44% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • 3CX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Easy Setup
    13
    Features
    13
    Easy Communication
    12
    Simple
    12
    Cons
    Call Issues
    8
    Limited Features
    8
    Phone Issues
    6
    Connection Issues
    5
    Poor Call Quality
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 3CX features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.6
    9.4
    Phone Calls
    Average: 9.1
    8.9
    VOiP Number
    Average: 9.0
    9.4
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    3CX
    Company Website
    Year Founded
    2005
    HQ Location
    Nicosia
    Twitter
    @3CX
    28,636 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    167 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c

Users
  • IT Manager
  • Chief Technology Officer
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 51% Mid-Market
  • 44% Small-Business
3CX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Easy Setup
13
Features
13
Easy Communication
12
Simple
12
Cons
Call Issues
8
Limited Features
8
Phone Issues
6
Connection Issues
5
Poor Call Quality
5
3CX features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.6
9.4
Phone Calls
Average: 9.1
8.9
VOiP Number
Average: 9.0
9.4
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
3CX
Company Website
Year Founded
2005
HQ Location
Nicosia
Twitter
@3CX
28,636 Twitter followers
LinkedIn® Page
www.linkedin.com
167 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Truecaller’s Verified Business Caller ID enables businesses to maintain their brand identity when reaching out to customers via calls. They can build their customer communication around trust, context

    Users
    No information available
    Industries
    • Staffing and Recruiting
    • Information Technology and Services
    Market Segment
    • 42% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Truecaller for Business Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Reliability
    4
    Calling Features
    3
    Easy Access
    3
    Easy Communication
    3
    Accessibility
    2
    Cons
    High Cost
    3
    Contact Management
    1
    Inadequate Reporting
    1
    Number Issues
    1
    Performance Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Truecaller for Business features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.6
    9.5
    Phone Calls
    Average: 9.1
    9.1
    VOiP Number
    Average: 9.0
    8.9
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    Norrmalm, Stockholm County, SE
    Twitter
    @BizTruecaller
    12,543 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

Truecaller’s Verified Business Caller ID enables businesses to maintain their brand identity when reaching out to customers via calls. They can build their customer communication around trust, context

Users
No information available
Industries
  • Staffing and Recruiting
  • Information Technology and Services
Market Segment
  • 42% Mid-Market
  • 33% Small-Business
Truecaller for Business Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Reliability
4
Calling Features
3
Easy Access
3
Easy Communication
3
Accessibility
2
Cons
High Cost
3
Contact Management
1
Inadequate Reporting
1
Number Issues
1
Performance Issues
1
Truecaller for Business features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.6
9.5
Phone Calls
Average: 9.1
9.1
VOiP Number
Average: 9.0
8.9
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
2009
HQ Location
Norrmalm, Stockholm County, SE
Twitter
@BizTruecaller
12,543 Twitter followers
LinkedIn® Page
www.linkedin.com
(115)4.4 out of 5
View top Consulting Services for Natterbox
Save to My Lists
Entry Level Price:Starting at $60.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Natterbox is your Salesforce contact center made easy—an all-in-one voice and Omni-channel solution that seamlessly integrates within Salesforce to enhance customer experiences and streamline operatio

    Users
    • Salesforce Administrator
    Industries
    • Financial Services
    • Staffing and Recruiting
    Market Segment
    • 57% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Natterbox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    56
    Helpful
    48
    Ease of Use
    44
    Features
    32
    CRM Integration
    31
    Cons
    Missing Features
    18
    Limited Features
    17
    Call Issues
    15
    Learning Curve
    14
    Poor Customer Support
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Natterbox features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.6
    9.2
    Phone Calls
    Average: 9.1
    8.8
    VOiP Number
    Average: 9.0
    8.8
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    London, England
    Twitter
    @Natterbox
    1,552 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    135 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Natterbox is your Salesforce contact center made easy—an all-in-one voice and Omni-channel solution that seamlessly integrates within Salesforce to enhance customer experiences and streamline operatio

Users
  • Salesforce Administrator
Industries
  • Financial Services
  • Staffing and Recruiting
Market Segment
  • 57% Mid-Market
  • 32% Small-Business
Natterbox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
56
Helpful
48
Ease of Use
44
Features
32
CRM Integration
31
Cons
Missing Features
18
Limited Features
17
Call Issues
15
Learning Curve
14
Poor Customer Support
14
Natterbox features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.6
9.2
Phone Calls
Average: 9.1
8.8
VOiP Number
Average: 9.0
8.8
Desk-to-Desk Calls
Average: 8.5
Seller Details
Company Website
Year Founded
2010
HQ Location
London, England
Twitter
@Natterbox
1,552 Twitter followers
LinkedIn® Page
www.linkedin.com
135 employees on LinkedIn®
(250)4.5 out of 5
Optimized for quick response
Save to My Lists
50% off: $10/user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MightyCall combines professional call center software with user-friendly features designed for small and medium-sized businesses. Our cloud-based system requires no hardware, providing powerful functi

    Users
    • Owner
    • President
    Industries
    • Real Estate
    • Marketing and Advertising
    Market Segment
    • 92% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MightyCall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    42
    Ease of Use
    38
    Helpful
    34
    Features
    25
    Customer Service
    22
    Cons
    Missing Features
    11
    Call Issues
    9
    Connection Issues
    8
    Expensive
    8
    Missed Calls
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MightyCall features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.6
    9.2
    Phone Calls
    Average: 9.1
    9.2
    VOiP Number
    Average: 9.0
    8.6
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco Bay Area, CA
    Twitter
    @MightyCall
    1,510 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    50 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MightyCall combines professional call center software with user-friendly features designed for small and medium-sized businesses. Our cloud-based system requires no hardware, providing powerful functi

Users
  • Owner
  • President
Industries
  • Real Estate
  • Marketing and Advertising
Market Segment
  • 92% Small-Business
  • 8% Mid-Market
MightyCall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
42
Ease of Use
38
Helpful
34
Features
25
Customer Service
22
Cons
Missing Features
11
Call Issues
9
Connection Issues
8
Expensive
8
Missed Calls
8
MightyCall features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.6
9.2
Phone Calls
Average: 9.1
9.2
VOiP Number
Average: 9.0
8.6
Desk-to-Desk Calls
Average: 8.5
Seller Details
Company Website
Year Founded
2013
HQ Location
San Francisco Bay Area, CA
Twitter
@MightyCall
1,510 Twitter followers
LinkedIn® Page
www.linkedin.com
50 employees on LinkedIn®
Entry Level Price:$20.99 /user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talk. Chat. Collaborate. Interact. MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location.

    Users
    • Office Manager
    • IT Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 48% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mitel MiCloud Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Features
    1
    Reliability
    1
    Cons
    Complex Reporting
    1
    Customer Service
    1
    Dialing Issues
    1
    Difficult Navigation
    1
    Navigation Difficulty
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mitel MiCloud Connect features and usability ratings that predict user satisfaction
    7.4
    Has the product been a good partner in doing business?
    Average: 8.6
    8.5
    Phone Calls
    Average: 9.1
    8.7
    VOiP Number
    Average: 9.0
    9.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1972
    HQ Location
    Kanata, Ontario
    Twitter
    @Mitel
    23,181 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,874 employees on LinkedIn®
    Total Revenue (USD mm)
    $1,300
Product Description
How are these determined?Information
This description is provided by the seller.

Talk. Chat. Collaborate. Interact. MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location.

Users
  • Office Manager
  • IT Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 48% Small-Business
  • 45% Mid-Market
Mitel MiCloud Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Features
1
Reliability
1
Cons
Complex Reporting
1
Customer Service
1
Dialing Issues
1
Difficult Navigation
1
Navigation Difficulty
1
Mitel MiCloud Connect features and usability ratings that predict user satisfaction
7.4
Has the product been a good partner in doing business?
Average: 8.6
8.5
Phone Calls
Average: 9.1
8.7
VOiP Number
Average: 9.0
9.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
1972
HQ Location
Kanata, Ontario
Twitter
@Mitel
23,181 Twitter followers
LinkedIn® Page
www.linkedin.com
3,874 employees on LinkedIn®
Total Revenue (USD mm)
$1,300
(179)4.8 out of 5
3rd Easiest To Use in VoIP software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With 50+ features, NUACOM is the “All-in-one” phone system solution for business. Our flexible, reliable and scalable Hosted PBX technology – also called VoIP, takes your business communication to the

    Users
    • Director
    • Managing Director
    Industries
    • Construction
    • Leisure, Travel & Tourism
    Market Segment
    • 93% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NUACOM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    73
    Customer Support
    67
    Easy Setup
    64
    Helpful
    62
    Customer Service
    32
    Cons
    Call Issues
    7
    Difficult Setup
    5
    High Cost
    4
    Connection Issues
    3
    Contact Management
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NUACOM features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.6
    9.6
    Phone Calls
    Average: 9.1
    9.1
    VOiP Number
    Average: 9.0
    9.1
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NUACOM
    Year Founded
    2009
    HQ Location
    Maynooth
    Twitter
    @nuacomie
    2,027 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    38 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With 50+ features, NUACOM is the “All-in-one” phone system solution for business. Our flexible, reliable and scalable Hosted PBX technology – also called VoIP, takes your business communication to the

Users
  • Director
  • Managing Director
Industries
  • Construction
  • Leisure, Travel & Tourism
Market Segment
  • 93% Small-Business
  • 7% Mid-Market
NUACOM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
73
Customer Support
67
Easy Setup
64
Helpful
62
Customer Service
32
Cons
Call Issues
7
Difficult Setup
5
High Cost
4
Connection Issues
3
Contact Management
3
NUACOM features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.6
9.6
Phone Calls
Average: 9.1
9.1
VOiP Number
Average: 9.0
9.1
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
NUACOM
Year Founded
2009
HQ Location
Maynooth
Twitter
@nuacomie
2,027 Twitter followers
LinkedIn® Page
www.linkedin.com
38 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mitel MiCollab is an enterprise collaboration platform that securely and swiftly powers communications for whenever you need them, wherever you are. KEY BENEFITS - Everything you need in one pla

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 53% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mitel MiCollab Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    2
    Ease of Use
    1
    Intuitive
    1
    Reliability
    1
    Cons
    Difficult Navigation
    1
    Difficult Settings Management
    1
    Geographical Limitations
    1
    Internet Dependency
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mitel MiCollab features and usability ratings that predict user satisfaction
    7.1
    Has the product been a good partner in doing business?
    Average: 8.6
    9.2
    Phone Calls
    Average: 9.1
    8.8
    VOiP Number
    Average: 9.0
    8.6
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1972
    HQ Location
    Kanata, Ontario
    Twitter
    @Mitel
    23,181 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,874 employees on LinkedIn®
    Total Revenue (USD mm)
    $1,300
Product Description
How are these determined?Information
This description is provided by the seller.

Mitel MiCollab is an enterprise collaboration platform that securely and swiftly powers communications for whenever you need them, wherever you are. KEY BENEFITS - Everything you need in one pla

Users
No information available
Industries
No information available
Market Segment
  • 53% Mid-Market
  • 28% Small-Business
Mitel MiCollab Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
2
Ease of Use
1
Intuitive
1
Reliability
1
Cons
Difficult Navigation
1
Difficult Settings Management
1
Geographical Limitations
1
Internet Dependency
1
Learning Curve
1
Mitel MiCollab features and usability ratings that predict user satisfaction
7.1
Has the product been a good partner in doing business?
Average: 8.6
9.2
Phone Calls
Average: 9.1
8.8
VOiP Number
Average: 9.0
8.6
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
1972
HQ Location
Kanata, Ontario
Twitter
@Mitel
23,181 Twitter followers
LinkedIn® Page
www.linkedin.com
3,874 employees on LinkedIn®
Total Revenue (USD mm)
$1,300
Entry Level Price:$19.99 per seat
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Switchvox is the award-winning business phone system solution built on the power of Asterisk with thousands of installation worldwide. With Switchvox, you can deploy your communications system accordi

    Users
    • IT Manager
    • IT Director
    Industries
    • Hospital & Health Care
    • Financial Services
    Market Segment
    • 50% Small-Business
    • 48% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Switchvox features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.6
    9.3
    Phone Calls
    Average: 9.1
    9.2
    VOiP Number
    Average: 9.0
    9.6
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sangoma
    Year Founded
    1984
    HQ Location
    Markham, ON
    Twitter
    @Sangoma
    6,542 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    610 employees on LinkedIn®
    Ownership
    TSX-V:STC
Product Description
How are these determined?Information
This description is provided by the seller.

Switchvox is the award-winning business phone system solution built on the power of Asterisk with thousands of installation worldwide. With Switchvox, you can deploy your communications system accordi

Users
  • IT Manager
  • IT Director
Industries
  • Hospital & Health Care
  • Financial Services
Market Segment
  • 50% Small-Business
  • 48% Mid-Market
Switchvox features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.6
9.3
Phone Calls
Average: 9.1
9.2
VOiP Number
Average: 9.0
9.6
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Sangoma
Year Founded
1984
HQ Location
Markham, ON
Twitter
@Sangoma
6,542 Twitter followers
LinkedIn® Page
www.linkedin.com
610 employees on LinkedIn®
Ownership
TSX-V:STC
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The MiVoice Business phone system is designed to meet the needs of businesses from 5 to 65,000 users, whether they have a single site or multi-site networks that span the globe.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Insurance
    Market Segment
    • 77% Mid-Market
    • 13% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MiVoice Business features and usability ratings that predict user satisfaction
    7.1
    Has the product been a good partner in doing business?
    Average: 8.6
    8.9
    Phone Calls
    Average: 9.1
    8.1
    VOiP Number
    Average: 9.0
    8.3
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1972
    HQ Location
    Kanata, Ontario
    Twitter
    @Mitel
    23,181 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,874 employees on LinkedIn®
    Total Revenue (USD mm)
    $1,300
Product Description
How are these determined?Information
This description is provided by the seller.

The MiVoice Business phone system is designed to meet the needs of businesses from 5 to 65,000 users, whether they have a single site or multi-site networks that span the globe.

Users
No information available
Industries
  • Information Technology and Services
  • Insurance
Market Segment
  • 77% Mid-Market
  • 13% Small-Business
MiVoice Business features and usability ratings that predict user satisfaction
7.1
Has the product been a good partner in doing business?
Average: 8.6
8.9
Phone Calls
Average: 9.1
8.1
VOiP Number
Average: 9.0
8.3
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
1972
HQ Location
Kanata, Ontario
Twitter
@Mitel
23,181 Twitter followers
LinkedIn® Page
www.linkedin.com
3,874 employees on LinkedIn®
Total Revenue (USD mm)
$1,300
Entry Level Price:$6.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VoIPstudio is a professional-grade VoIP phone service, available at consumer-level pricing. It offers the quality and security guarantees that business customers demand, while delivering innovative fe

    Users
    • Director
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 77% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • VoIPstudio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    VoIP Services
    29
    Reliability
    18
    Ease of Use
    15
    Affordable
    12
    Calling Features
    12
    Cons
    Complex Processes
    7
    Lack of Intuitiveness
    6
    Call Issues
    4
    Customer Service
    4
    Limited Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • VoIPstudio features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.6
    9.2
    Phone Calls
    Average: 9.1
    8.9
    VOiP Number
    Average: 9.0
    8.7
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    London, London
    Twitter
    @VoIPstudio
    153 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VoIPstudio is a professional-grade VoIP phone service, available at consumer-level pricing. It offers the quality and security guarantees that business customers demand, while delivering innovative fe

Users
  • Director
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 77% Small-Business
  • 21% Mid-Market
VoIPstudio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
VoIP Services
29
Reliability
18
Ease of Use
15
Affordable
12
Calling Features
12
Cons
Complex Processes
7
Lack of Intuitiveness
6
Call Issues
4
Customer Service
4
Limited Features
4
VoIPstudio features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.6
9.2
Phone Calls
Average: 9.1
8.9
VOiP Number
Average: 9.0
8.7
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
2009
HQ Location
London, London
Twitter
@VoIPstudio
153 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
Entry Level Price:$10.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communi

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Broadvoice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    7
    Ease of Use
    7
    Reliability
    5
    Affordable
    4
    Customer Service
    4
    Cons
    Call Issues
    3
    Internet Dependency
    3
    Platform Issues
    3
    Poor Call Quality
    3
    Call Connectivity Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Broadvoice features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.6
    9.4
    Phone Calls
    Average: 9.1
    9.7
    VOiP Number
    Average: 9.0
    9.4
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Northridge, US
    Twitter
    @broadvoice
    569 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    258 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communi

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 27% Mid-Market
Broadvoice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
7
Ease of Use
7
Reliability
5
Affordable
4
Customer Service
4
Cons
Call Issues
3
Internet Dependency
3
Platform Issues
3
Poor Call Quality
3
Call Connectivity Issues
2
Broadvoice features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.6
9.4
Phone Calls
Average: 9.1
9.7
VOiP Number
Average: 9.0
9.4
Desk-to-Desk Calls
Average: 8.5
Seller Details
Company Website
Year Founded
2005
HQ Location
Northridge, US
Twitter
@broadvoice
569 Twitter followers
LinkedIn® Page
www.linkedin.com
258 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Higher Education
    Market Segment
    • 49% Mid-Market
    • 45% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cisco Unified Communications Manager (CallManager) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Reliability
    3
    Communication
    2
    Ease of Use
    2
    Features
    2
    Accessibility
    1
    Cons
    Outdated Design
    2
    Access Issues
    1
    Account Management
    1
    Billing Issues
    1
    Complexity
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cisco Unified Communications Manager (CallManager) features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.6
    9.8
    Phone Calls
    Average: 9.1
    9.0
    VOiP Number
    Average: 9.0
    9.8
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    733,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97,323 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.

Users
No information available
Industries
  • Information Technology and Services
  • Higher Education
Market Segment
  • 49% Mid-Market
  • 45% Enterprise
Cisco Unified Communications Manager (CallManager) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Reliability
3
Communication
2
Ease of Use
2
Features
2
Accessibility
1
Cons
Outdated Design
2
Access Issues
1
Account Management
1
Billing Issues
1
Complexity
1
Cisco Unified Communications Manager (CallManager) features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.6
9.8
Phone Calls
Average: 9.1
9.0
VOiP Number
Average: 9.0
9.8
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
733,873 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
Ownership
NASDAQ:CSCO