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The Top 20 VoIP Providers

Check out this list of the top VoIP Providers products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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OpenPhone

Overall Satisfaction Score

Top Industries of Reviewers:

Real Estate

31%

Computer Software

26%

Information Technology and Services

22%

Marketing and Advertising

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.5

Meets Requirements

Average: 9.4

9.4

Ease of Doing Business With

Average: 9.4

9.6

Ease of Setup

Average: 9.4

9.4

Quality of Support

Average: 9.4

9.3

Ease of Admin

Average: 9.3

9.6

Nextiva

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

27%

Insurance

27%

Financial Services

23%

Construction

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.0

Meets Requirements

Average: 9.4

9.2

Ease of Doing Business With

Average: 9.4

9.1

Ease of Setup

Average: 9.4

8.9

Quality of Support

Average: 9.4

9.2

Ease of Admin

Average: 9.3

8.9

Zoom Workplace

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

34%

Computer Software

29%

Non-Profit Organization Management

19%

Financial Services

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.5

Meets Requirements

Average: 9.4

9.5

Ease of Doing Business With

Average: 9.4

8.9

Ease of Setup

Average: 9.4

9.0

Quality of Support

Average: 9.4

8.8

Ease of Admin

Average: 9.3

8.9

Webex Calling

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

62%

Telecommunications

14%

Computer Software

12%

Consumer Services

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.6

Meets Requirements

Average: 9.4

9.6

Ease of Doing Business With

Average: 9.4

9.1

Ease of Setup

Average: 9.4

9.4

Quality of Support

Average: 9.4

9.3

Ease of Admin

Average: 9.3

9.0

Dialpad Connect

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

30%

Information Technology and Services

28%

Financial Services

21%

Real Estate

21%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.4

9.4

Ease of Doing Business With

Average: 9.4

9.0

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.4

9.0

Ease of Admin

Average: 9.3

9.1

GoTo Connect

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

36%

Financial Services

23%

Insurance

22%

Hospital & Health Care

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.2

Meets Requirements

Average: 9.4

9.2

Ease of Doing Business With

Average: 9.4

9.1

Ease of Setup

Average: 9.4

9.0

Quality of Support

Average: 9.4

8.7

Ease of Admin

Average: 9.3

9.0

TeleCMI

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

52%

Computer Software

22%

Food & Beverages

13%

Education Management

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.9

Meets Requirements

Average: 9.4

9.8

Ease of Doing Business With

Average: 9.4

9.9

Ease of Setup

Average: 9.4

9.8

Quality of Support

Average: 9.4

9.8

Ease of Admin

Average: 9.3

9.8

Crexendo

Overall Satisfaction Score

Top Industries of Reviewers:

Non-Profit Organization Management

36%

Hospital & Health Care

25%

Construction

22%

Automotive

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.6

Meets Requirements

Average: 9.4

9.7

Ease of Doing Business With

Average: 9.4

9.9

Ease of Setup

Average: 9.4

9.6

Quality of Support

Average: 9.4

9.7

Ease of Admin

Average: 9.3

9.5

NUACOM

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

29%

Computer Software

24%

Construction

24%

Staffing and Recruiting

24%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.5

Meets Requirements

Average: 9.4

9.6

Ease of Doing Business With

Average: 9.4

9.6

Ease of Setup

Average: 9.4

9.4

Quality of Support

Average: 9.4

9.8

Ease of Admin

Average: 9.3

9.5

#10

Dialaxy

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

33%

Marketing and Advertising

27%

Consulting

20%

Information Technology and Services

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.9

Meets Requirements

Average: 9.4

9.7

Ease of Doing Business With

Average: 9.4

9.6

Ease of Setup

Average: 9.4

9.7

Quality of Support

Average: 9.4

9.8

Ease of Admin

Average: 9.3

9.7

#11

Cradle.io

Overall Satisfaction Score

Top Industries of Reviewers:

Accounting

38%

Airlines/Aviation

25%

Information Technology and Services

25%

Hospitality

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.4

9.5

Ease of Doing Business With

Average: 9.4

10.0

Ease of Setup

Average: 9.4

10.0

Quality of Support

Average: 9.4

10.0

Ease of Admin

Average: 9.3

9.8

#12

Yeastar P-Series PBX System

Overall Satisfaction Score

Top Industries of Reviewers:

Telecommunications

39%

Information Technology and Services

27%

Computer & Network Security

18%

Computer Networking

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.4

9.4

Ease of Doing Business With

Average: 9.4

9.7

Ease of Setup

Average: 9.4

9.6

Quality of Support

Average: 9.4

9.4

Ease of Admin

Average: 9.3

9.6

#13

JustCall

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

33%

Real Estate

28%

Marketing and Advertising

21%

Information Technology and Services

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

8.9

Meets Requirements

Average: 9.4

8.8

Ease of Doing Business With

Average: 9.4

8.7

Ease of Setup

Average: 9.4

8.7

Quality of Support

Average: 9.4

8.4

Ease of Admin

Average: 9.3

8.3

#14

Telnyx CPaaS

Overall Satisfaction Score

Top Industries of Reviewers:

Telecommunications

49%

Information Technology and Services

33%

Computer & Network Security

10%

Computer Software

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.4

9.6

Ease of Doing Business With

Average: 9.4

9.2

Ease of Setup

Average: 9.4

9.1

Quality of Support

Average: 9.4

9.2

Ease of Admin

Average: 9.3

9.3

#15

Hiya Connect Branded Caller ID

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

42%

Insurance

25%

Hospital & Health Care

17%

Retail

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.4

9.1

Ease of Doing Business With

Average: 9.4

9.5

Ease of Setup

Average: 9.4

9.8

Quality of Support

Average: 9.4

9.6

Ease of Admin

Average: 9.3

9.6

#16

KrispCall

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

40%

Outsourcing/Offshoring

23%

Marketing and Advertising

23%

Financial Services

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.5

Meets Requirements

Average: 9.4

9.2

Ease of Doing Business With

Average: 9.4

9.2

Ease of Setup

Average: 9.4

9.5

Quality of Support

Average: 9.4

9.6

Ease of Admin

Average: 9.3

9.3

#17

Loop Communications

Overall Satisfaction Score

Top Industries of Reviewers:

Insurance

36%

Medical Practice

28%

Hospital & Health Care

22%

Health, Wellness and Fitness

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.4

9.7

Ease of Doing Business With

Average: 9.4

9.8

Ease of Setup

Average: 9.4

9.6

Quality of Support

Average: 9.4

9.9

Ease of Admin

Average: 9.3

9.6

#18

RingEX

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

45%

Information Technology and Services

20%

Financial Services

17%

Insurance

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.0

Meets Requirements

Average: 9.4

9.2

Ease of Doing Business With

Average: 9.4

8.6

Ease of Setup

Average: 9.4

8.6

Quality of Support

Average: 9.4

8.5

Ease of Admin

Average: 9.3

8.8

#19

Talkroute

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

30%

Automotive

30%

Business Supplies and Equipment

20%

Financial Services

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

10.0

Meets Requirements

Average: 9.4

9.3

Ease of Doing Business With

Average: 9.4

9.8

Ease of Setup

Average: 9.4

9.9

Quality of Support

Average: 9.4

9.9

Ease of Admin

Average: 9.3

9.8

#20

Overall Satisfaction Score

Top Industries of Reviewers:

Real Estate

29%

Marketing and Advertising

29%

Computer Software

21%

Consulting

21%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.4

9.3

Ease of Doing Business With

Average: 9.4

9.4

Ease of Setup

Average: 9.4

9.3

Quality of Support

Average: 9.4

9.5

Ease of Admin

Average: 9.3

9.2