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KrispCall Reviews & Product Details

KrispCall Overview

What is KrispCall?

KrispCall is an AI-powered phone app designed for modern businesses, offering a comprehensive suite of features within a single platform. By integrating effortlessly with your CRM, KrispCall provides a complete business phone solution that enhances your global operations. With access to phone numbers in over 100 countries, you can maintain a consistent and professional image wherever you do business. The platform also provides USA non-VoIP numbers, enabling reliable two-factor authentication (2FA). KrispCall empowers sales teams with its Power Dialer, enabling efficient lead connections, while Call Coaching allows managers to provide real-time guidance, optimizing every interaction for success. The Bulk SMS feature amplifies your outreach efforts, driving targeted campaigns that boost engagement and impact. The platform includes advanced features such as Multi-level IVR, a Dialer, Call Transcripts, and Voicemail Transcripts, further strengthening its functionality and versatility. As KrispCall evolves, its AI-driven capabilities will continue to enhance your operations, with features like automated call transcription and intelligent response suggestions fully integrated into your business phone system. By consolidating these essential tools into one powerful platform, KrispCall eliminates the need for multiple solutions, allowing your business to thrive and focus on what truly matters—your customers and growth.

KrispCall Details
Languages Supported
English
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Product Description

KrispCall is a virtual cloud phone that provides safer, reliable, and the most affordable cloud telephony service for businesses of all types and sizes. Its integrated call contact center software with support for CRM integration, allows you to unleash a plethora of features useful for your business communication. The presence of number sharing, number porting, Interactive Voice Response (IVR), intelligent call routing, customized greeting, call recording, and the most sought-after Unified Callbox, KrispCall is proving to be one of the best business phone systems out there.


Seller Details
Seller
KrispCall
Year Founded
2020
HQ Location
Singapore, SG
Twitter
@Krispcall
246 Twitter followers
LinkedIn® Page
www.linkedin.com
132 employees on LinkedIn®
Description

KrispCall offers a cloud-based communication platform that provides businesses with virtual phone numbers, call forwarding, and seamless voice and video communication solutions.


Customer S.
CS
Overview Provided by:

Recent KrispCall Reviews

JA
Joel A.Small-Business (50 or fewer emp.)
4.5 out of 5
"A good portable phone"
It easy to use and the interface is very freindly user, call quaility are good.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Its user-friendly and has a good interface."
Easy to use with a good app, its web dashboard is great too.
FW
Francis W.Small-Business (50 or fewer emp.)
3.0 out of 5
"Great so far"
The dailer is great the call quality is great as well
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4 people requested security information

KrispCall Media

KrispCall Demo - AI-Powered Cloud Telephony for Modern Businesses
Revolutionize your business with KrispCall’s AI-driven phone system. Empower teams, streamline workflows, and boost efficiency.
KrispCall Demo - CRM-Friendly Platform with Seamless Integration
Integrate KrispCall with your CRM and business tools to optimize productivity. Keep everything connected and organized.
KrispCall Demo - Get Local, International & Toll-Free Numbers
Access Local, International & Toll-Free Numbers from 100+ countries. Stay connected with clients worldwide—no matter where you are.
KrispCall Demo - Boost Sales Productivity with the KrispCall's Power Dialer
Increase your sales efficiency with our Power Dialer, enabling you to make more calls quickly and effectively, driving better results.
KrispCall Demo - Stay Organized with Callbox
Keep all your communication channels organized and accessible with the Callbox, which consolidates calls, SMS, voicemails, and recordings into a single, user-friendly dashboard.
KrispCall Demo - Enhance Team Performance with Real-Time Call Coaching and Monitoring
Improve team performance with real-time call coaching, including listening, whispering, and barging, to guide and support your team during calls.
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172 KrispCall Reviews

4.6 out of 5
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172 KrispCall Reviews
4.6 out of 5
172 KrispCall Reviews
4.6 out of 5

KrispCall Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for KrispCallQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
FW
Chief Executive Officer (CEO)
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

The unified platform that Krispcall provides makes managing calls and messages from different global numbers in one place easy. The quality of the calls is always great, while shared numbers and call analytics have increased team collaboration and efficiency. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

While the features that come with Krispcall are solid, the initial setup for a new user and its navigation are somewhat confusing. Other than that, it's a great platform to use for any business. Review collected by and hosted on G2.com.

What problems is KrispCall solving and how is that benefiting you?

Krispcall has simplified our global interactions with leads and customers by offering affordable international calling and messaging options, hence nullifying the need for multiple physical phone lines. It has helped us a lot to connect with our international clients and also smoothened the internal team coordination. Review collected by and hosted on G2.com.

AR
Chief Executive Officer (CEO)
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

I'm a fan of the user-friendly design and how simple it is to handle calls. This boosts our team's productivity and makes it easier for newcomers to get upto speed. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

A drawback that I dislike about this platform is the sporadic delay that occurs during the busy period, which tends to interfere with call clarity and canimpact our interactions with the customers. However, it's not regular and the support team has willingly helped us always when needed. Review collected by and hosted on G2.com.

What problems is KrispCall solving and how is that benefiting you?

Krispcall influences our ability to simplify client interaction and handle large number of calls effectively. Thanks to this, our call center solutions business operates more, saving us plenty of useful time and also propelling the quality of service we offer. Review collected by and hosted on G2.com.

LH
Project Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

What i like the best about them is how easy it to use with front! i can make and receive calls right from the front app, and i love that it automatically saves all the call details for me,. This helps me stay organized and lets me focus on helping our customers instead of worrying about taking notes. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

I have not found anything to dislike like so far. Krispcall meets all my needs perfectly! Everything works smoothly, and makes my job much easier. Review collected by and hosted on G2.com.

What problems is KrispCall solving and how is that benefiting you?

Krispcall is solving the problem of keeping track of customer calls and information. By automatically logging calls details and syncing front, i can see everything i need in one place. This helps me respond to customer faster and provides a better services experinece. Overall it saves me time and makes my work enjoyable! Review collected by and hosted on G2.com.

Response from Customer Support of KrispCall of KrispCall

Thank you for the amazing review, Lewis! We're thrilled to hear that KrispCall and Front are making your work easier and more enjoyable. We're committed to keeping things simple and organized, so you can focus on what matters most—helping your customers!

AS
Chief Operating Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

Being a long time subscriber of KrispCall, I have come to admire the brand and the service it provides a lot. Specifically, KrispCall's virtual numbers and call analytics features are my favorites. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

There's nothing glaring that comes to my mind that I specifically dislike about KrispCall. However, the documentation they provide are a bit confusing. I suppose they can simplify it for everyone to easily grasp it. Review collected by and hosted on G2.com.

What problems is KrispCall solving and how is that benefiting you?

KrispCall helps me to manage my calls and texts with the customers all in one platform and assists me in making theoverall process of connecting and interacting with customers much easier. Review collected by and hosted on G2.com.

JC
Sales Manager
Outsourcing/Offshoring
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about KrispCall?

I am really impressed with krispcall! The best part is how well it works with other tools like Intercom. It's easy to make calls and send text directly from krispcall, saving us tons of time for other our works. And it automatically logs and keeps our contact information up to date in both place and Vice-versa. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

Best software till date for business communciation no complains at all ! Review collected by and hosted on G2.com.

What problems is KrispCall solving and how is that benefiting you?

Krispcall has made signifincant changes in our Bpo. The all in one platform simplifies talking doing tasks, and improves how we help customers. We have gotten better at our jobs, and the people we serve are happier. Review collected by and hosted on G2.com.

AS
QA Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

This application has a great SMS feature, and it has a very user-friendly interface. The support team was also incredibly helpful and resolving most of my issues within a short period of time. In addition, there is a very good app for the phone. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

The only thing I did not like was having to add credit to continue using the service. If I did not add credit (an additional few dollars), my account was suspended. Review collected by and hosted on G2.com.

What problems is KrispCall solving and how is that benefiting you?

I am using Krispcall service to use US phone number to get sms. Review collected by and hosted on G2.com.

BC
Program Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

Krispcall offers a simple method to manage serveral VoIP phone numbers. It also provides clear sound and call recordings features. It hooks up to our CRM without any fuss, which helps our work flow better. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

What i dislike about krispcall we could use more choices for call settings to make it better for users.The long user guide can make it hard to find what we are looking for. Review collected by and hosted on G2.com.

What problems is KrispCall solving and how is that benefiting you?

Krispcall get rid of the need for acutal phone lines, which saves money and make things simpler to manage. Review collected by and hosted on G2.com.

HG
CMO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

The user-friendliness of krispcall is what i value most about it. They provide a large numbers, which makes it easy for us to assist customers in different places. The platform is simple to use, and the call quality is superb. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

To be honest, there us nothing bad with krispcall. They deliver just what we require and keep all of their commitments. Review collected by and hosted on G2.com.

What problems is KrispCall solving and how is that benefiting you?

Our need to handle calls with clients from abroad is successfully met with krispcall. Their virtual numbers greatly impove our sevices and aid in the expansion of our firm by making it simple to contact with clients in other nations. We can concentrate on other crucial activites because of the platform's simplicity, which also save us a significant amount of time. Review collected by and hosted on G2.com.

Response from Customer Support of KrispCall of KrispCall

Thank you for the wonderful review, Hudson! We’re thrilled to hear that KrispCall is helping you expand your business globally with seamless connections. We’re committed to providing excellent service and support, and we look forward to being part of your continued success!

JA
Capacity Support
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

It easy to use and the interface is very freindly user, call quaility are good. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

For some reason I can't use it from the web, it always gave me an error that I'm disconnected but my connection is pretty well. From my mobile app and conencted to the same network it works fine. Review collected by and hosted on G2.com.

What problems is KrispCall solving and how is that benefiting you?

To have a second number to able to access other markets Review collected by and hosted on G2.com.

FW
Marketter
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KrispCall?

The dailer is great the call quality is great as well Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

I don't like that the waiting time for numbers take time I should be able to receive my number purchase immediately i pay but it goes through document verification all the time Review collected by and hosted on G2.com.

What problems is KrispCall solving and how is that benefiting you?

it is helping my small business with ability to sell to the world with local numbers love it! Review collected by and hosted on G2.com.