Crexendo Reviews & Product Details

What I like best about Crexendo is its strong focus on innovation in cloud communications while maintaining a customer-first mindset. The company’s commitment to delivering scalable, reliable UCaaS solutions and continuously improving its platform demonstrates both vision and execution strength. I also appreciate the collaborative culture and the opportunity to contribute meaningfully in a growing, technology-driven organization. Review collected by and hosted on G2.com.

As Crexendo continues to grow, one area of opportunity is ensuring that internal processes and communication scale at the same pace as the business. With growth often comes evolving priorities, and improving cross-team alignment could further enhance efficiency and collaboration. Review collected by and hosted on G2.com.

I really like how easy it was to transfer my phone service to Crexendo. The switch was straightforward and hassle-free. The customer service has been very helpful with setting up everything to make things work well. The fact that I have 2 desk phones, can use my cell phone or computer to make calls is awesome. I use my phone system all of the time. Review collected by and hosted on G2.com.

I don’t think it’s Crexendo’s fault that I’m not quite savvy enough to set up all the features on my system, but that’s exactly why I reach out to customer support for help. Review collected by and hosted on G2.com.

What I like best about Crexendo is how it combines business communication tools into one easy-to-use platform. It makes it easier to manage calls, messaging, and collaboration without juggling multiple systems. Review collected by and hosted on G2.com.

One downside is that, like many business communication platforms, there can be a learning curve when setting up advanced features or getting everything customized the way you want. Once it is configured, though, it becomes much easier to use. Review collected by and hosted on G2.com.

Carly has truly gone above and beyond in helping me, and I can’t say enough good things about her. I’m brand new to managing our phone system, and she has been incredibly patient, informative, and knowledgeable with every single question I’ve had.

She’s also been amazing in helping with porting a new line and making sure several users were added correctly and seamlessly. Her support has made this entire process so much easier and less overwhelming. I genuinely appreciate her time, guidance, and willingness to help — she’s been fantastic to work with! Review collected by and hosted on G2.com.

The length of the contract and the cost. Review collected by and hosted on G2.com.

I can’t say enough great things about Carly and Karoline from the Crexendo migration team — they have been phenomenal throughout this entire migration process! From start to finish, their professionalism, patience, and dedication have made what could have been a stressful experience feel smooth and completely manageable. Every single time I’ve reached out — whether by email or with a quick question — they’ve responded immediately with such a helpful, positive attitude. They’ve answered every question I had (and there were quite a few), always taking the time to ensure I fully understood each step. Even more impressive, they resolved every single issue I encountered — quickly, efficiently, and with zero hassle on my end.

It’s rare to find support that is this responsive, knowledgeable, and genuinely kind. Carly and Karoline went above and beyond at every stage, and I’m so grateful for their support. Thank you both for making this transition not only successful but actually enjoyable! Review collected by and hosted on G2.com.

I do not have 1 single complaint about Crexendo Review collected by and hosted on G2.com.

A telecom vendor referred me to Crexendo. a year ago. We have steadily been adding users, and Kiloh worked with us recently to consolidate the term date for all our numbers into a single date and worked out a great renewal deal for us as well :) Review collected by and hosted on G2.com.

Provisioning new numbers is still a manual process, but you can create/edit/delete/assign users to numbers through the portal easily. Review collected by and hosted on G2.com.

Jon Butts in Sales was consistent and patient. He followed up regularly without being overbearing and was so pleasant to speak with each time. The devices they sent over are the devices that we discussed and they arrived earlier than expected. They were extremely simple to set up.

Mike Gierut from implementation was also very personable as well as consistent in ensuring that we had a smooth transition. We hit a bit of a snag with one of the devices and Mike quickly got IT looped in and Cris Montoya came in and fixed the problem before porting was scheduled to happen.

Everyone involved in the process made it so easy for me to not only choose Crexendo but feel confident in having made the right choice. Review collected by and hosted on G2.com.

So far, there isn't anything that I'm disliking about Crexendo. Review collected by and hosted on G2.com.

We had a terrific Customer Representative, Brenda. She made the transition very easy. Phones were here and set up for the port over day. Everything went smoothly. We were able to have a learning session for all employees and another one for administration. This has never been provided for the last 2 phone company changes. Karen has been there for support when needed, since the change occurred. Our new phone system allows us to see who is using the phone from the screen before passing a call through. Review collected by and hosted on G2.com.

We don't have any complaints at this time. Review collected by and hosted on G2.com.

We were tasked with making a transition in less than a week, normal turnaround time is 30 days. But the Crexendo team made it happen! The informatnio was clear, the team was cooperatie and available whenever i had a question. Devices were delivered timely and easy to install. The portal is AWESOME! Jon Butts and Mike Gierut were so great that once the switch happened, (I was out of the office) staff didn't realize a switch had occurred. That's how smooth it was. It was simple to train my staff and set up my field staff with thier lines as well. I would recommend Crexendo, if you are in search of a new phone system. Review collected by and hosted on G2.com.

The only thing I don't like about Crexendo - is that we didn't discover them sooner :) Review collected by and hosted on G2.com.

I appreciate that Crexendo allows us to effectively manage and route our company phone numbers to different places worldwide, which is crucial for our operations. The shared phone tree feature enables seamless call answering across our team, enhancing our communication. Additionally, I value the excellent support from our consultant, Kiloh, who has been incredibly helpful and managed to secure a good price for us. This assistance has not only optimized our setup but also contributed to reducing our operational costs. Using Crexendo over the past five years has been a reliable experience, and it supports our integration needs, like functioning smoothly with Bullhorn, our ATS system. Although the system was already set up when I took over, it hasn't presented any significant challenges, making my daily operations more efficient. Review collected by and hosted on G2.com.

I wish the Crexendo app can be updated to be more user-friendly. The current design or interface seems to lack intuitive navigation, which can decrease efficiency. Additionally, a more streamlined process for reviewing all my voicemails would be beneficial. The ability to convert voicemails to text would make it much easier for quick reference and management. I also encounter occasional issues when trying to forward phone calls to different users, suggesting that the call forwarding feature might need improvements in reliability. Review collected by and hosted on G2.com.