--- title: Truecaller for Business Reviews meta_title: 'Truecaller for Business Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 24 reviews by the users' company size, role or industry to find out how Truecaller for Business works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 24 scale: '5' date_modified: '2026-07-12' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Truecaller for Business Reviews **Vendor:** Truecaller **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.4/5.0 **Total Reviews:** 24 ## About Truecaller for Business Truecaller’s Verified Business Caller ID enables businesses to maintain their brand identity when reaching out to customers via calls. They can build their customer communication around trust, context, and credibility, by displaying their business caller ID more authentically with verification badges, a tamper-proof presentation of their brand name and logo, and a green screen. Moreover, businesses can add call reason to make their communication more purposeful and life easier for customers. The solution helps businesses to maintain their brand reputation by negating the activities of scammers, who exploit the absence of a verified business caller ID to incessantly spam customers. When customers see the green verified screen, they get positive reassurance that the person calling them is a genuine business representative and not an imposter. This way businesses don’t miss out on opportunities as they can connect with customers in the right way and for the right reasons. With Truecaller Verified Business Caller ID, businesses can improve their call efficiency, manage their business numbers, and get deeper insights into campaigns. That being said, our spam algorithms continue to work in the same way and the Truecaller global community of over 270 million active users has the democratic leverage to mark the calls as spam, even if they carry a verified badge and Caller ID. For companies looking to become a Verified Business to create trust and safety in your brand or service, visit business.truecaller.com. ## Truecaller for Business Reviews ### 1. Truecaller - A tool to find who's connecting with you. **Rating:** 3.5/5.0 stars **Reviewed by:** Rajat J. | Corporate Trainer, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2024 **What do you like best about Truecaller for Business?** It works in the real time and provided view of who is calling you , safeguards from the spoofing and malware attacks. It is easy to use just need to install on your device. It is used on the regular basis and the customer support is alsi very good. The features are easy to integrate with other service and implemenatation is also easy. **What do you dislike about Truecaller for Business?** It does not provides you with the fine grain detailed reports of the metrics. **What problems is Truecaller for Business solving and how is that benefiting you?** Majour problem that truecaller resolves is safeguard from spoofing, robocalls, spams and helps in following the govt. rules and regulations. ### 2. My truecaller review **Rating:** 5.0/5.0 stars **Reviewed by:** Santhosh L. | Senior Technical Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2023 **What do you like best about Truecaller for Business?** Truecaller intimate me when I get a call from the spam caller so that I avoid those calls. This helps me to get away from scam and unwanted calls and this saves my time as well. **What do you dislike about Truecaller for Business?** There is nothing to say negative on truecaller. It gives the best for the users. So I never experienced anything which makes me fell dislike in it. I'm happy to ise this. **What problems is Truecaller for Business solving and how is that benefiting you?** This solves the problem of when I'm getting a scam calls from wrong peoples who tries to fool me. Truecaller intimates me when I receive a calls. So that I avoid those numbers and it helps me many times. ### 3. Establish your brand identity with truecaller **Rating:** 3.5/5.0 stars **Reviewed by:** Abhishek T. | HEAD: Brand Managment (Online) and IT project delivery, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2023 **What do you like best about Truecaller for Business?** It notify your customer about your brand and why you are calling. for example if yor delivery boy is calling the customer delivering the product, the customer can see the brand name flashing on the screen while reciving the call. So it is a purpose driven servce which boost the brand identity and user will not skip your calls. **What do you dislike about Truecaller for Business?** Well there is nothing wrong but its a bit costly. but in a way it worth because it help you reach more potential customer and make sure your customer pic the call so it worth actully. **What problems is Truecaller for Business solving and how is that benefiting you?** The verified/priority call service is very beneficial. It contact customers for high-priority communication or information. For example, a delivery company might use this service to remind customers of upcoming deliveries, or a bank might use it to verify customer identity. The service can also help to reduce the number of spam calls that businesses receive. ### 4. Best Spam Catcher **Rating:** 4.5/5.0 stars **Reviewed by:** Manoj K. | Customer Service Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2023 **What do you like best about Truecaller for Business?** Truecaller help me to find the spam callers quickly. Expecially as a recruiter, it's more helpful to find the spam calls and unknown persons details instandly. I need to identify the persons while getting lot of calls from them, Truecaller is help me and doing extraordinary process to get the correct details. It's one of the best ever spam catcher out of every software. **What do you dislike about Truecaller for Business?** Sometime true caller also shows anonymous when some unknown person contact to me. I don't know why it shows. It's not shows all the time, but it happens like once in a blue moon type. **What problems is Truecaller for Business solving and how is that benefiting you?** Truecaller for business identify most of the spam calls rapidly and if I get multiple calls, Truecaller help me get all of the anonymous calls details very quickly within even taking a time. There is no lag in this software it's very useful for me to get connect with emergency contacts. ### 5. Big relief to identify Spam calls or business calls **Rating:** 5.0/5.0 stars **Reviewed by:** Rajesh D. | Staff Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2023 **What do you like best about Truecaller for Business?** Before we attending the call, the popup tells us if it's a junk call or not. We can take decision based on it. Even if we get call from unknown numbers, it popups with the name. So, now we can understand just by seeing it, if it's a business verified call people can attend it **What do you dislike about Truecaller for Business?** It keeps on show to use Truecaller for business as a default caller id, that annoys us a bit. It could be better not to impose anything on users and leave it to their choice. **What problems is Truecaller for Business solving and how is that benefiting you?** Earlier there was no category to identify if it's a spam call or business call or a personal call, now it's very easy to identify and pickup calls if it is verified one. ### 6. Great way for verification : Truecaller **Rating:** 5.0/5.0 stars **Reviewed by:** Muskaan J. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2023 **What do you like best about Truecaller for Business?** Amazing app built to stop spams. Using this app has made my life easy. I no longer have to answer all the calls. I can just ignore the calls which are already marked as spam by truecaller. **What do you dislike about Truecaller for Business?** Some of the services are available only when you subscribe for prime plan. More services can be included in the base plan as many cannot afford the prime subscription. **What problems is Truecaller for Business solving and how is that benefiting you?** Already segmenting spam calls so that we do not have to waste our time talking to people who are calling for fake purposes. This app has saved me big time. I am not going to stop using this app anytime soon. ### 7. Truecaller **Rating:** 5.0/5.0 stars **Reviewed by:** Chandan s. | Technical Recruiter, Staffing and Recruiting, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2023 **What do you like best about Truecaller for Business?** Amazing application, very useful for unknown numbers and very useful for fraud call, I am using it since very long time may be sometime our relative call us with unkown number so it will show their identification name. **What do you dislike about Truecaller for Business?** Some subscription charges are costly it should be liitle bit down. **What problems is Truecaller for Business solving and how is that benefiting you?** I liked overall features with smooth use and very easy step we can identify any fraud call, or avaoid disturbance without wasting our time, we can make here our profle. ### 8. Goodbye to anonymous and spam callers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Truecaller for Business?** We use true caller to find the authenticity of caller or the person we are trying to reach. Mostly we reach candidates using zoom, incase if can't get the caller id, we use it. **What do you dislike about Truecaller for Business?** People with lesser satisfaction with our process will label us as spam and it is hard to find the dissatisfied customers, if there is a way to find the customer like a notification, we can check and help them with what's lacking. **What problems is Truecaller for Business solving and how is that benefiting you?** Finding the spam free and contacting the right person at the right time is the most important thing in our organization. This app is very useful in finding this. ### 9. Truecaller for Business to clearly identify and distinguish calls **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2023 **What do you like best about Truecaller for Business?** In the world full of spam calls, this offering by trucaller helped me to effectively search for leads and reach out to them successfully. I found this to be more robust than Apple's built in spam protection software **What do you dislike about Truecaller for Business?** My biggest issue with Truecaller for business is its cost. It is very expensive to subsrcibe in my area. The other concern which I have regarding it is its vague privacy policy. I have had instances of incessant marketing calls to my number and later got to know that they had got my contact from truecaller! **What problems is Truecaller for Business solving and how is that benefiting you?** Truecaller has a robust database which can be leveraged to reach out to leads and further one's business needs. It also has a good spam filter and its business profile acts like a "verified user" of other apps such as Twitter and Instagram to establish credibility ### 10. call is the bridge to connect with others. It is perfect communication tools. **Rating:** 5.0/5.0 stars **Reviewed by:** Balaguru V. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Truecaller for Business?** we can proceed our ideas and queries. we can give the good understand with partner. we will guide them by the call and simply connect. make a good realtionship by words. **What do you dislike about Truecaller for Business?** nothing is dislike, beacause we easily connect with other in every place and distance. so the negative is not by this, suppose if we feel negative we can solve by this call way. **What problems is Truecaller for Business solving and how is that benefiting you?** I am a recruiter, so I using this for recruiting purpose. I can connect my candicate with good way from my country to their country. so words has the power to build a relationship. ### 11. Best way to experience the verified business call **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2023 **What do you like best about Truecaller for Business?** Truecaller verified business caller id has been proven as the best way to identify the correct customer and establish the trust with the required customers for every call. It helps to differentiate between normal,priority spam and business calls which further helps to identify the important calls. **What do you dislike about Truecaller for Business?** I feel that the most alarming concern with Truecaller for business is its cost which is very expensive to subscribe. At the same time it helps to display only the names of the business stakeholders who has already subscribed the Truecaller for business. **What problems is Truecaller for Business solving and how is that benefiting you?** It is helping a lot in elimination of spam and fraud calls as well as messages and creating a transparency with the true customers . It is helping us to enable more meaningful engagement with the customers. ### 12. Truecaller is bridge to connect the people **Rating:** 5.0/5.0 stars **Reviewed by:** Aasath Khan N. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2023 **What do you like best about Truecaller for Business?** true caller is the best because it helps the people to find the correct person if some one want fraud true caller helps to correct that mistake it is very helpful **What do you dislike about Truecaller for Business?** Nothing is dislike. because it always help us to protect from the fraud and if some want to fraud its shows there name so it is best platform ever i will rate i **What problems is Truecaller for Business solving and how is that benefiting you?** beacuse we getting lot of calls a day some number is unknown but true caller finds the name and show who is callimg its helps to protect us from the fraud people ### 13. Best software for Finding the contact details **Rating:** 5.0/5.0 stars **Reviewed by:** Kumuthavalli P. | Enterprise (> 1000 emp.) **Reviewed Date:** September 06, 2023 **What do you like best about Truecaller for Business?** Trucaller mostly i used to fing the unknown contacts names. its helps to identify the unknown person informations. so that we can avoid the spam calls. its really helps me on many ways. **What do you dislike about Truecaller for Business?** I am not facing any challenges here, completely its useful software. I highly recommed others to use this applications. it will helps in many ways. best software. **What problems is Truecaller for Business solving and how is that benefiting you?** It helps to find the unknow people information. In Business perspective it helps to avoid the spam and secuity app also. i would like to recommed for other peoples. ### 14. Best way to find lead details **Rating:** 5.0/5.0 stars **Reviewed by:** Vikrant K. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Truecaller for Business?** Truecaller is best for getting lead details with easy methods we can find customer name, Phone number etc using this tools with minimal efforts. **What do you dislike about Truecaller for Business?** Truecaller provides the correct information about the name of the customer so we can add it to lead data but the location is not always correct as per my observations. **What problems is Truecaller for Business solving and how is that benefiting you?** As I said previously for getting the basic details of the lead Truecaller is very useful tool. ### 15. True caller help for business **Rating:** 5.0/5.0 stars **Reviewed by:** Rajan G. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2023 **What do you like best about Truecaller for Business?** It helps to connect with the clients and help in customer acquisition mainly. Helping the account manager and support team with building relationship with the clients. **What do you dislike about Truecaller for Business?** It lacks some support for international calls and sms, and getting the calls block and the sms. With reduced business expendesis, overall it is very good alternative for expensive products. **What problems is Truecaller for Business solving and how is that benefiting you?** It helps to connect with the clients and provide support for the customer also works in hand with customer acquisition. It keeps the client and the business connect together. ### 16. Truecaller for business - Best way to improve call acceptance rate and customer satisfaction **Rating:** 5.0/5.0 stars **Reviewed by:** Hyder N. | Software Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2023 **What do you like best about Truecaller for Business?** Truecaller for business provides caller id services for businesses within Truecaller app. Truecaller have huge number of customers in country like India, and having premium features like call reason can improve the communication between customers. The video caller is provides along with buisiness offering is good for branding too. Their offering is very simple and can bring a lot of value to your business if you do a lot of outbound calls. **What do you dislike about Truecaller for Business?** Their pricing mainly targeting for customers with a lot of outbound calls, if they can offer smaller plans, many smaller Startups can use them too. **What problems is Truecaller for Business solving and how is that benefiting you?** Truecaller for business provides premium offerings like caller id, call reasons within Truecaller app. This brings a lot of branding and convenience for the Startups in countries like India. ### 17. Simple & Important - Excellent Software **Rating:** 5.0/5.0 stars **Reviewed by:** Bansi S. | Test Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Truecaller for Business?** What I like the most is whenever any registered business person or company calls me, I can verify them and trust them as they are not a fraud. It's easy to note as a business or convert a personal account into a business account. **What do you dislike about Truecaller for Business?** Nothing to dislike. Over all an excellent software to use in a daily life. **What problems is Truecaller for Business solving and how is that benefiting you?** Whenever I call somebody that is a candidate or a client, they already know who is calling because I registered my company name as a business account in the truecaller business software. ### 18. Good experience **Rating:** 3.5/5.0 stars **Reviewed by:** Prakash C. | Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2023 **What do you like best about Truecaller for Business?** Caller id feature and high light of business name **What do you dislike about Truecaller for Business?** Some times it slows the phone and hangs it **What problems is Truecaller for Business solving and how is that benefiting you?** Identification of business name and authentication ### 19. Not bad, but not great either! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Animation | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Truecaller for Business?** The most helpful thing has to be how easy it makes for people to recognize our business's contact information even if they don't already have it. They don't even need to have the app installed and yet, the information is transmitted. **What do you dislike about Truecaller for Business?** It sometimes shares faulty information to both parties and isn't as easy to edit. The bugs really need to be sorted as soon as possible. **What problems is Truecaller for Business solving and how is that benefiting you?** The contact information for our business becomes easily available and identifiable to the receiver of the call which has to be the biggest advantage of the application. It makes it easier for our team to do cold-calling and receive callbacks from people who are genuinely interested. ### 20. Good for business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2023 **What do you like best about Truecaller for Business?** we can able to find unknown persons identity **What do you dislike about Truecaller for Business?** sometimes the true identity mismatch happening **What problems is Truecaller for Business solving and how is that benefiting you?** helping in true callers for business ### 21. Highly Beneficial for startups in Retail, FMCG, Food & Beverages **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley Mathew T. | Technical Lead Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2022 **What do you like best about Truecaller for Business?** harTruecaller Business gives our telephone numbers a quick identification among customers and prospects alike. For my Food Based sole proprietorship business, it was a challenge to get customers to answer our calls during rush hours, particularly when it is a landline. **What do you dislike about Truecaller for Business?** I was not able to find a plan as per my exact requirement (no of users and no of calls). I needed only fewer telephone numbers to start with. However, I later utilized this for another product as well. **What problems is Truecaller for Business solving and how is that benefiting you?** Getting connected to a customer on time and on priority. Without this, my landline numbers would have not been answered on the first attempt during rush hours. I was delivering premium food during lunch and dinner hours. We all have the habit of ignoring unknown land line numbers when we are busy. True caller for business just addresses this easily with their badging and display information ### 22. TRUECALLER - VERIFIED BUSINESS CALLER ID **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2022 **What do you like best about Truecaller for Business?** It helps in showing brand name and logo with every incoming call and displays industry tag.It uses priority caller-ID for time-sensitive calls. **What do you dislike about Truecaller for Business?** Unless we have a working internet connection, we may not be able to see who is calling us. **What problems is Truecaller for Business solving and how is that benefiting you?** It helps in finding the names of unknown numbers who are calling to my number. ### 23. Best Calling tools for identify Users details **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Truecaller for Business?** List of things I like about Truecaller business list below. 1. Save time for picking up calls because while someone calls us automatically if the number is unknown to us then they find user details and show them to us. like this is "HDFC bank" or "spam call" like that. 2. if you forget to pick up the call after then you can also find details of this number which is saved in truecaller database. 3. free app for giving many services and if you want advanced features then you can purchase truecaller business. **What do you dislike about Truecaller for Business?** need to be improved true caller business. 1. phone directory is public so anyone can see if the details are in truecaller database needs some security then they will get details. 2. frequently asked to default messaging tools and calling tools. this is very annoying for the users. **What problems is Truecaller for Business solving and how is that benefiting you?** lots of things to solve for me as a user of truecaller list below. 1. identify user details via mobile number if registered in truecaller database. 2. To know if is this an important call or not, save time because spam and other bank-related calls and others. trucaller suggest. ### 24. Good tool to reduce the number of steps required for users to authenticate on mobile apps **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2022 **What do you like best about Truecaller for Business?** Their SDK , and the capability of using truecaller auth even if the user does not have the truecaller app installed in the device. Single click authentication helps with onboarding conversion % for business **What do you dislike about Truecaller for Business?** Sometimes the team faces chalenges due to the SDK being not compatible for older android versions. **What problems is Truecaller for Business solving and how is that benefiting you?** Simple user authentication via mobile number. It benefits the business by making onboarding simpler for our users who are from tier 2 and 3 cites too - [View Truecaller for Business pricing details and edition comparison](https://www.g2.com/products/truecaller-truecaller-for-business/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-21+19%3A29%3A14+-0500&secure%5Bsession_id%5D=5d7e4e2e-0d74-4601-af6c-4725d5dfb00a&secure%5Btoken%5D=51651cb7fa6c4f8847071796419d6ea9207fdac7f2f7956ecb312e0670440dbf&format=llm_user) ## Truecaller for Business Features **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number ## Top Truecaller for Business Alternatives - [3CX](https://www.g2.com/products/3cx/reviews) - 4.4/5.0 (431 reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) - 4.7/5.0 (3,370 reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - 4.4/5.0 (1,467 reviews)