Samsara Reviews & Product Details

Smooth performance and ease of use. The software allows me to plan in real time for upcoming moves. Mobile app adds useful functionality and integration with my workflow while I am on the go, developer support and upgrades offer useful additions for real world application of the software. The addition of weather allows me to get ahead of the curve, planning for weather events BEFORE their impact is felt Review collected by and hosted on G2.com.

UI on the mobile app could use some refinement / optimization. Sometimes find the UI to be laggy. Not sure if this is an optimization/software issue or a hardware issue. For reference, I am using a Pixel 9 Pro XL on Android 16 Review collected by and hosted on G2.com.

I find Samsara very useful for our fleet of vehicles. It helps keep both drivers and passengers safe, and I really appreciate the ability to monitor in real time. I really like being able to see what the driver is seeing as it happens, which is especially helpful if there are issues with a passenger. Once it's set up, Samsara is easy to navigate and understand. Despite some bugs, it's the only system we've used, and it's proven to be very useful. I'd definitely give it a 10 for the way it enhances operations and safety. Review collected by and hosted on G2.com.

There are some issues with movements and hand gestures with drivers. A driver will move their hand and the system thinks it's a phone and advises the driver to put the phone down, or when a hand is covering their mouth for whatever reason, it takes it as a yawn. Samsara has bugs, just like any other program, though. Review collected by and hosted on G2.com.

I really enjoy Samsara’s map feature. It makes it easy to take a quick look at the map, then zoom in to a detailed satellite view to quickly locate equipment around our facility. The initial setup was also very easy. Review collected by and hosted on G2.com.

I feel the location precision for our equipment could be improved, as it isn’t always as accurate as I’d like it to be. Sometimes I feel it lags or takes a little longer to update the item’s location. Review collected by and hosted on G2.com.

I like how Samsara provides real-time visibility and simplifies fleet management through one centralized platform. These features help us work more efficiently by giving us real-time insights and a single source of truth, which improves decision-making, communication, and overall fleet performance. Samsara complements our existing systems by providing real-time fleet and safety data that support dispatch decisions, reporting compliance, and customer updates. The initial setup was fairly straightforward, with core features easy to configure, and onboarding resources and support helped us get up and running without major issues. Review collected by and hosted on G2.com.

Most features work well though improving ease of customization and providing more guided training for advanced tool would enhance the overall experience. Customization would benefit from intuitive no code configuration options and guided training could be enhanced with in app walkthroughs feature tutorials and role based learning paths for advanced tools. Review collected by and hosted on G2.com.

I find being able to see the truck live and monitor its speeds really helpful for deliveries. The camera system has a lot more clarity compared to our previous system. I really like that Samsara is small and can be hidden behind the rear-view mirror. The best feature for me has been how quick and easy it is to install, taking a maximum of 15 minutes. The installation process was straightforward with instructions that were very easy to follow, and I am very happy with the easy navigation of the portal. I am beyond happy that we switched to Samsara; it was the best choice for our fleets. Review collected by and hosted on G2.com.

I would like to be able to see a live feed from inside the truck. Our old system I was able to see a live feed into the truck. That would be a nice feature to add. Review collected by and hosted on G2.com.

During my collaboration, I have been able to confirm the solidity of their platform, as well as their focus on innovation, operational efficiency, and customer service. Excellent documentation in the API Integrations. Quick access to the platform and the application is very user-friendly. Review collected by and hosted on G2.com.

While you are not familiar with the platform, it is easy to get a little lost trying to identify where to see the operational part and the general configuration. It is also difficult to understand the parameters of each of the attributes of operators, cars, and routes. Review collected by and hosted on G2.com.

the api is straightforward and easy to use which is super helpful for our own back office and documentation process. The app is straightforward and even features like the new incoming weather feature opens up great options for dispatch to use. Customer support has been personal and professional and seeking to address any concerns that we as a company have, and if there is something small I need the ai chat feature has been actually pretty helpful. All in all the performance and access that we pay for is well worth it. Review collected by and hosted on G2.com.

There are times when it is challenging to find where a particular feature lives within the app. Certain things like managing email notifications was only manageable by contacting our representative and could not be changed within the app itself. This isn't a huge issue, but sometimes it can be confusing on where a specific setting lives within the menu and how to change that. Review collected by and hosted on G2.com.

What I like best about Samsara is its accurate real-time GPS tracking and user-friendly dashboard. The platform gives our dispatch team clear visibility into vehicle locations at all times, which improves scheduling, routing, and response times. The interface is modern and easy to navigate, and the reporting tools help us monitor fleet activity efficiently and make better operational decisions. Review collected by and hosted on G2.com.

One downside is that the initial setup and integration with third-party platforms can be more complicated than expected, especially for non-technical users. Some settings and API configurations require extra troubleshooting, and clearer documentation during onboarding would make implementation much easier. Review collected by and hosted on G2.com.

Some of the great features include GPS tracking, live vehicle data, and dash cams, which give you instant insight into where assets are and how they’re being used. In addition, the AI-powered dash cams can detect risky driving, which helps reduce accidents and insurance costs. Better routing, fuel optimization, and proactive maintenance also help lower operating expenses. The UI is easy to understand and makes it simple to find the information you need. Review collected by and hosted on G2.com.

A few downsides are that the reporting and dashboards are flexible, but not infinitely customizable. Additionally, if hardware fails, gets damaged, or supply is delayed, overall functionality can suffer. Lastly, there’s limited flexibility if your fleet size changes, or if the platform turns out not to be a good fit after rollout. Review collected by and hosted on G2.com.

I work for Plumbing distributors Inc and as the supply Chain Systems Manager, Samsara has tremendously helped us track not only our fleet but our drivers as well. The 360 cameras have been a game changer, and we love the alerts and reports which provide the data we need. The cameras have assisted in resolving any altercations involving our drivers on the road, whether it's speeding or current accidents. Samsara is user-friendly and offers an easy way for our drivers to use the DVIR function directly from their app, sending reports to upper management for quicker maintenance. Also, the initial setup of Samsara was pretty easy. Review collected by and hosted on G2.com.

We are currently figuring out a way to lessen our alert notifications that go to managers. We currently have 20 locations and over 150 alerts due to tags. Do one big alert that includes everything we need with each tag. Review collected by and hosted on G2.com.