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Samsara Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Samsara Integrations

(134)
Verified by Samsara

Samsara Media

Samsara Demo - Samsara Dashboard
Track and manage equipment, trailers, and other assets
Samsara Demo - Reporting Features
Turn real-time data into actionable insights and reports
Samsara Demo - AI Dash Cams
Capture high-definition video of critical events
Samsara Demo - Dash Cam Footage
Access video evidence in the moments that matter
Samsara Demo - Samsara Coaching
Samsara's AI-powered driver coaching tools deliver manager-led and in-cab coaching at scale to improve fleet safety and ease team workload.
Safety on the road with Samsara AI Insights
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Safety on the road with Samsara AI Insights
Customer Spotlight: Rasmussen
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Customer Spotlight: Rasmussen
Customer Spotlight: Mohawk Industries
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Customer Spotlight: Mohawk Industries
What drivers love about Samsara
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What drivers love about Samsara
Customer Spotlight: City of New Orleans EMS
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Customer Spotlight: City of New Orleans EMS
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Samsara Reviews (3,716)

Reviews

Samsara Reviews (3,716)

4.5
3,716 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and user-friendly interface of Samsara, highlighting how quickly they can navigate the platform and access essential features. Many appreciate the seamless setup process and the comprehensive visibility it provides for fleet management, which enhances safety and operational efficiency. However, some users note that the system can be overly sensitive, leading to false alerts.

Pros & Cons

Generated from real user reviews
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Mike W.
MW
Operations Coordinator
Mid-Market (51-1000 emp.)
"Easy Workflow Integration with Useful Metrics for Daily Operations"
What do you like best about Samsara?

Smooth performance and ease of use. The software allows me to plan in real time for upcoming moves. Mobile app adds useful functionality and integration with my workflow while I am on the go, developer support and upgrades offer useful additions for real world application of the software. The addition of weather allows me to get ahead of the curve, planning for weather events BEFORE their impact is felt Review collected by and hosted on G2.com.

What do you dislike about Samsara?

UI on the mobile app could use some refinement / optimization. Sometimes find the UI to be laggy. Not sure if this is an optimization/software issue or a hardware issue. For reference, I am using a Pixel 9 Pro XL on Android 16 Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Mid-Market (51-1000 emp.)
"Invaluable for Fleet Safety and Real-Time Monitoring"
What do you like best about Samsara?

I find Samsara very useful for our fleet of vehicles. It helps keep both drivers and passengers safe, and I really appreciate the ability to monitor in real time. I really like being able to see what the driver is seeing as it happens, which is especially helpful if there are issues with a passenger. Once it's set up, Samsara is easy to navigate and understand. Despite some bugs, it's the only system we've used, and it's proven to be very useful. I'd definitely give it a 10 for the way it enhances operations and safety. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

There are some issues with movements and hand gestures with drivers. A driver will move their hand and the system thinks it's a phone and advises the driver to put the phone down, or when a hand is covering their mouth for whatever reason, it takes it as a yawn. Samsara has bugs, just like any other program, though. Review collected by and hosted on G2.com.

Brittnee S.
BS
Environmental Health Safety Technician
Enterprise (> 1000 emp.)
"Effortless Equipment Tracking with Powerful Map Features"
What do you like best about Samsara?

I really enjoy Samsara’s map feature. It makes it easy to take a quick look at the map, then zoom in to a detailed satellite view to quickly locate equipment around our facility. The initial setup was also very easy. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

I feel the location precision for our equipment could be improved, as it isn’t always as accurate as I’d like it to be. Sometimes I feel it lags or takes a little longer to update the item’s location. Review collected by and hosted on G2.com.

Sheena C.
SC
Claims Adjuster
Mid-Market (51-1000 emp.)
"Real-Time Visibility and Centralized Fleet Management"
What do you like best about Samsara?

I like how Samsara provides real-time visibility and simplifies fleet management through one centralized platform. These features help us work more efficiently by giving us real-time insights and a single source of truth, which improves decision-making, communication, and overall fleet performance. Samsara complements our existing systems by providing real-time fleet and safety data that support dispatch decisions, reporting compliance, and customer updates. The initial setup was fairly straightforward, with core features easy to configure, and onboarding resources and support helped us get up and running without major issues. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

Most features work well though improving ease of customization and providing more guided training for advanced tool would enhance the overall experience. Customization would benefit from intuitive no code configuration options and guided training could be enhanced with in app walkthroughs feature tutorials and role based learning paths for advanced tools. Review collected by and hosted on G2.com.

Eric T.
ET
Special Forces Officer
Military
Mid-Market (51-1000 emp.)
"Effortless Setup, Crystal Clear Insights"
What do you like best about Samsara?

I find being able to see the truck live and monitor its speeds really helpful for deliveries. The camera system has a lot more clarity compared to our previous system. I really like that Samsara is small and can be hidden behind the rear-view mirror. The best feature for me has been how quick and easy it is to install, taking a maximum of 15 minutes. The installation process was straightforward with instructions that were very easy to follow, and I am very happy with the easy navigation of the portal. I am beyond happy that we switched to Samsara; it was the best choice for our fleets. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

I would like to be able to see a live feed from inside the truck. Our old system I was able to see a live feed into the truck. That would be a nice feature to add. Review collected by and hosted on G2.com.

Jesus N.
JN
Coordinador de Soluciones Tecnológicas
Mid-Market (51-1000 emp.)
"Solid and user-friendly platform, with API integrations and excellent documentation"
What do you like best about Samsara?

During my collaboration, I have been able to confirm the solidity of their platform, as well as their focus on innovation, operational efficiency, and customer service. Excellent documentation in the API Integrations. Quick access to the platform and the application is very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

While you are not familiar with the platform, it is easy to get a little lost trying to identify where to see the operational part and the general configuration. It is also difficult to understand the parameters of each of the attributes of operators, cars, and routes. Review collected by and hosted on G2.com.

Joel F.
JF
Office Manager
Small-Business (50 or fewer emp.)
"Straightforward API, Helpful Features, and Personal, Professional Support"
What do you like best about Samsara?

the api is straightforward and easy to use which is super helpful for our own back office and documentation process. The app is straightforward and even features like the new incoming weather feature opens up great options for dispatch to use. Customer support has been personal and professional and seeking to address any concerns that we as a company have, and if there is something small I need the ai chat feature has been actually pretty helpful. All in all the performance and access that we pay for is well worth it. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

There are times when it is challenging to find where a particular feature lives within the app. Certain things like managing email notifications was only manageable by contacting our representative and could not be changed within the app itself. This isn't a huge issue, but sometimes it can be confusing on where a specific setting lives within the menu and how to change that. Review collected by and hosted on G2.com.

AK
Executive Assistant to the CEO
Mid-Market (51-1000 emp.)
"Accurate Real-Time GPS Tracking with a User-Friendly Fleet Dashboard"
What do you like best about Samsara?

What I like best about Samsara is its accurate real-time GPS tracking and user-friendly dashboard. The platform gives our dispatch team clear visibility into vehicle locations at all times, which improves scheduling, routing, and response times. The interface is modern and easy to navigate, and the reporting tools help us monitor fleet activity efficiently and make better operational decisions. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

One downside is that the initial setup and integration with third-party platforms can be more complicated than expected, especially for non-technical users. Some settings and API configurations require extra troubleshooting, and clearer documentation during onboarding would make implementation much easier. Review collected by and hosted on G2.com.

SC
IT Help Desk
Mid-Market (51-1000 emp.)
"Instant Insights with GPS Tracking and AI Dash Cams"
What do you like best about Samsara?

Some of the great features include GPS tracking, live vehicle data, and dash cams, which give you instant insight into where assets are and how they’re being used. In addition, the AI-powered dash cams can detect risky driving, which helps reduce accidents and insurance costs. Better routing, fuel optimization, and proactive maintenance also help lower operating expenses. The UI is easy to understand and makes it simple to find the information you need. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

A few downsides are that the reporting and dashboards are flexible, but not infinitely customizable. Additionally, if hardware fails, gets damaged, or supply is delayed, overall functionality can suffer. Lastly, there’s limited flexibility if your fleet size changes, or if the platform turns out not to be a good fit after rollout. Review collected by and hosted on G2.com.

Amy K.
AK
Supply Chain System Manager
Mid-Market (51-1000 emp.)
"Revolutionized Fleet Monitoring with Seamless Reporting"
What do you like best about Samsara?

I work for Plumbing distributors Inc and as the supply Chain Systems Manager, Samsara has tremendously helped us track not only our fleet but our drivers as well. The 360 cameras have been a game changer, and we love the alerts and reports which provide the data we need. The cameras have assisted in resolving any altercations involving our drivers on the road, whether it's speeding or current accidents. Samsara is user-friendly and offers an easy way for our drivers to use the DVIR function directly from their app, sending reports to upper management for quicker maintenance. Also, the initial setup of Samsara was pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

We are currently figuring out a way to lessen our alert notifications that go to managers. We currently have 20 locations and over 150 alerts due to tags. Do one big alert that includes everything we need with each tag. Review collected by and hosted on G2.com.

Questions about Samsara? Ask real users or explore answers from the community

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GU
Guest User
Last activity 6 months ago

What is Samsara tracking?

GU
Guest User
Last activity about 1 month ago

Does Samsara GPS record audio?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

9 months

Average Discount

10%

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Samsara Features
Inventory
Fuel Management
Maintenance
Onboarding
Safety
Driver Tracking
ETAs
Proof of delivery
Route Optimization
Vehicle Performance
Driver Performance
Costs