# Samsara Reviews **Vendor:** Samsara **Category:** [Fleet Management Software](https://www.g2.com/categories/fleet-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 3,996 ## About Samsara Samsara simplifies physical operations by bringing all your people, equipment, systems, and sites onto one open platform. With the world's largest Connected Operations dataset, we deliver more accurate insights to help you make smarter decisions. Whether you’re managing fleets or optimizing work sites, you’ll get recommendations you can trust and features that keep you ahead. From small fleets to major enterprises, our solutions serve organizations across transportation, construction, manufacturing, and logistics. Our platform is secure, easy to deploy, grows with your business, and connects easily with your existing tools. With ongoing innovation backed by over $1B in research and more than 150 patents, Samsara is your partner for long-term success. ## Samsara Pros & Cons **What users like:** - Users value the **ease of use** of Samsara, praising its intuitive interface and quick support for navigation. (1548 reviews) - Users value the **accurate tracking and video review capabilities** of Samsara, enhancing fleet management and safety. (988 reviews) - Users highlight the **reliable location tracking** of Samsara, enhancing asset management and operational efficiency effectively. (790 reviews) - Users appreciate the **flexibility and customization** of Samsara, enabling tailored reporting and individual driver performance improvements. (717 reviews) - Users value the **real-time tracking** of Samsara, enhancing safety and providing insightful, actionable data for improvements. (695 reviews) - Real-time Monitoring (657 reviews) - Monitoring (596 reviews) - Users find the **forward-facing dash cams** invaluable for proving fault and simplifying incident management effectively. (538 reviews) - Safety (504 reviews) - Tracking Efficiency (502 reviews) **What users dislike:** - Users experience **technical issues** with Samsara, such as slow website access and occasional freezing during use. (358 reviews) - Users face issues with **inaccuracy** , including lag, input errors, and unreliable trailer location data affecting performance. (279 reviews) - Users find the **missing features** in Samsara frustrating, desiring better relevance and smoother functionality for their workflow. (278 reviews) - Users experience **inaccurate location tracking** , leading to confusion with neighboring devices and misleading speed limit data. (272 reviews) - Users often face **poor customer support** , making it difficult to resolve issues and get timely assistance. (260 reviews) - Users express frustration with the **slow performance** of Samsara, noting delays in tracking and communication issues. (249 reviews) - Poor Usability (212 reviews) - Limited Customization (163 reviews) - Insufficient Information (156 reviews) - Users note the **high cost** of Samsara compared to competitors, but find its quality justifies the price. (153 reviews) ## Samsara Reviews ### 1. The Right Investment for Our Growing Fleet **Rating:** 5.0/5.0 stars **Reviewed by:** Paige B. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Samsara?** The platform has given us greater visibility into our fleet, improved accountability, and provided valuable dash cam footage that helps protect both our drivers and our business. **What do you dislike about Samsara?** At this point, we really don't have any significant complaints. The implementation process has gone smoothly, the platform has been easy to use, and the support we've received has been excellent. We're still relatively early in our experience with Samsara, but so far it has met or exceeded our expectations. **What problems is Samsara solving and how is that benefiting you?** Samsara has helped us improve accountability, visibility, and risk management across our fleet. The GPS tracking and dash cam systems provide real-time insight into our operations, allowing us to better manage routes, monitor driver safety, and respond quickly to any issues in the field. One of the biggest benefits has been the added protection and accountability when it comes to insurance claims and customer disputes. Having clear video footage and accurate vehicle data helps establish the facts of an incident, reducing uncertainty and potentially protecting our business from fraudulent claims. This not only gives us peace of mind but also helps create a culture of safety and accountability throughout our organization. Overall, Samsara has helped us operate more efficiently while providing an extra layer of protection for our employees, customers, and company. ### 2. Powerful Safety Platform That Improves Accountability and Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Mike M. | DOT Coordinator, Transportation/Trucking/Railroad, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Samsara?** Samsara has provided significant value through its real time visibility, driver safety tools, and operational efficiency features. One of the most impactful features for our organization has been the AI dash cameras and safety coaching workflows. The ability to quickly identify risky driving behaviors such as mobile phone usage, rolling stops, speeding, and seat belt violations has allowed us to proactively coach drivers before incidents occur. This has helped improve overall safety scores and create stronger accountability across multiple business units. The platform’s centralized dashboard has also streamlined our workflow considerably. Instead of manually compiling information from several systems, we can monitor driver performance, vehicle health, HOS compliance, and equipment status all in one place. The reporting tools save hours each week by making it easy to track trends, compare locations, and share performance updates with leadership teams. Another major benefit has been Samsara’s coaching and event review process. Managers can review safety events quickly, assign coaching sessions, and track completion rates in real time. This has improved coaching timeliness and helped reduce repeat risky behaviors over time. The visibility into repeat events has been especially valuable because it allows us to focus attention on drivers who need additional support or training. One unexpected benefit has been the improvement in operational awareness beyond safety. Features like gateway health monitoring, camera status alerts, and unassigned drive time tracking have helped us identify process gaps and equipment issues before they become larger operational problems. Having this level of visibility has improved both fleet reliability and team communication. Overall, Samsara has helped us create a more data driven safety culture while also improving efficiency, accountability, and decision making across the organization. features that help curve our drivers to have better and safer driving habits. **What do you dislike about Samsara?** While Samsara has provided strong value overall, there are several areas where improvements could enhance the user experience and operational efficiency. One area that could be improved is reporting customization and dashboard flexibility. Although the platform offers a large amount of data, building highly customized reports can sometimes feel limited or require extra manual work outside the system. Greater flexibility in creating dashboards tailored to specific operational or leadership needs would help reduce time spent exporting and manipulating data in spreadsheets. Another challenge is the consistency and accuracy of certain AI detected safety events. While the AI cameras are extremely valuable, there are occasional false positives for behaviors such as distracted driving or rolling stops. These events can create additional review time for managers and may reduce driver confidence in the system. Continued refinement of event detection accuracy and more user adjustable sensitivity settings would improve trust and efficiency. The coaching workflow could also benefit from additional automation and visibility features. For example, having more advanced tracking for recurring driver behaviors, escalation workflows, or automated follow up reminders would help safety teams manage large driver populations more effectively. Enhanced analytics around coaching effectiveness over longer periods would also provide stronger insights into behavior improvement trends. Hardware health visibility has improved over time, but troubleshooting gateway and camera connectivity issues can still be time consuming. More proactive diagnostics, predictive maintenance alerts, and clearer troubleshooting guidance within the platform would help minimize downtime and reduce the need for manual intervention. Finally, mobile app functionality could be expanded further for managers and supervisors who work primarily in the field. Some administrative and reporting tasks are still easier to complete on desktop compared to mobile devices. Improving the mobile management experience would make the platform even more effective for field operations. Overall, Samsara is a strong platform with powerful capabilities, and continued improvements in customization, AI accuracy, automation, and mobile functionality would make it even more impactful for organizations managing large fleets and safety programs. **What problems is Samsara solving and how is that benefiting you?** Before implementing Samsara, we struggled with limited visibility into driver behavior, inconsistent coaching processes, and time consuming manual reporting. Safety data was spread across multiple systems, making it difficult to identify trends, respond quickly to incidents, or hold teams consistently accountable. Tracking vehicle health, HOS compliance, and operational performance also required significant manual effort each week. After implementing Samsara, we were able to centralize fleet operations, safety monitoring, and compliance management into one platform. Real time visibility into driver behavior through AI dash cameras and telematics allowed us to identify risky behaviors immediately instead of reacting after incidents occurred. Managers can now review events, assign coaching, and monitor completion directly within the platform, which has significantly improved accountability and response times. One of the biggest improvements has been in safety coaching effectiveness. Previously, identifying repeat risky behaviors was difficult and often delayed. Now we can quickly track trends such as mobile phone usage, speeding, rolling stops, harsh driving, and seat belt violations across multiple business units. This has helped improve overall safety scores while reducing repeat events through more targeted coaching efforts. Samsara has also reduced the amount of time spent on administrative reporting. Tasks that previously required hours of gathering data manually can now be completed much faster using automated dashboards and reporting tools. Leadership teams have better access to real time operational insights, which has improved decision making and communication across departments. Another major benefit has been operational visibility. We previously had limited insight into gateway failures, camera health issues, and unassigned drive time. With Samsara, we can proactively identify hardware issues and compliance gaps before they become larger operational problems. This has improved fleet reliability, reduced downtime, and helped maintain stronger compliance performance. Overall, Samsara has helped us move from a reactive approach to a proactive, data driven safety and fleet management strategy. The platform has improved efficiency, increased visibility, strengthened accountability, and created measurable improvements in both safety performance and operational oversight. ### 3. Samsara Makes Route and Driver Management Easy with Real-Time Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Marissa R. | operations lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Samsara?** what i like best about samsara is how easy it is to use and how much visibility it gives into daily operations. The real time tracking, reporting, and communication tools help improve efficiency, accountability and overall workflow. It has made managing routes, drivers and performance much more organized and convenient **What do you dislike about Samsara?** One downside of samsara is that some features can feel overly sensitive or generate alerts that are not always accurate, which can become frustrating over time. the system can also take some time to fully learn and navigate, especially for new users. However, overall, it is still a very useful platform for improving operations and tracking performance **What problems is Samsara solving and how is that benefiting you?** Samsara is helping solve issues with visibility, communication and over operational efficiency. The real-time tracking and reporting make it easier to monitor drivers, routes, and performance while reducing mistakes and delays. it has helped improve accountability, organization and response time, making daily operations run more smoothly. ### 4. Live, active, safety visibility. **Rating:** 3.5/5.0 stars **Reviewed by:** Chad D. | Transportation shred coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Samsara?** The positioning data of trucks if very up to date so we can see where guys are at live without any delays. This is absolutely crucial data to have real time. **What do you dislike about Samsara?** Mouse wheeling or clicking the +/- to zoom in and out on the map rapidly will cause the reverse desired affect because the location of the button on screen move. What this does when you are trying to zoom in or out very quickly is cause the opposite input to be selected. So you mouse wheel fast to get a large zoom out but in doing that you'll get a zoom IN input and so it'll start to zoom out then zoom in slightly. This is quite frustrating and causes you to slow down you clicks or mouse wheels to stop the reverse input from being selected. **What problems is Samsara solving and how is that benefiting you?** Being able to see where our drivers are live lets us accurately and actively avoid potential traffic that will hinder the driver or hazards. In addition, if there is a breakdown we can pinpoint the location of our driver. Also the safety calculations and video really help to identify problem behaviors that need addressing. ### 5. Simple Setup, Great Tracking! Samsara Works for Us! **Rating:** 4.5/5.0 stars **Reviewed by:** Rob C. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Samsara?** We’ve had a good overall experience using Samsara for fleet tracking across our masonry construction operations. Managing crews and vehicles across multiple job sites can get hectic, and the system has helped us stay much more organized day to day. The live GPS tracking is accurate and easy to follow, which makes dispatching and coordinating deliveries a lot smoother. It’s also been helpful having access to maintenance alerts and driver data in one place instead of juggling multiple systems or spreadsheets. **What do you dislike about Samsara?** Like any tech platform, we’ve had a few issues here and there. We did run into some hardware problems with a small number of trackers that had to be replaced over time. It was frustrating when it happened, but their support team was generally quick to respond and got replacement units handled without too much hassle. **What problems is Samsara solving and how is that benefiting you?** Samsara is helping us solve one of the biggest challenges in construction- visibility and accountability across our fleet and field operations. Before using Samsara, it was a lot harder to know exactly where our vehicles were, how they were being used, and how efficiently our crews were operating throughout the day. Now, we have real-time tracking and clear data that gives us a much better handle on everything going on in the field. This has helped us improve scheduling, reduce unnecessary driving, and respond quicker when something comes up. It also adds a layer of accountability for our drivers, which naturally leads to better habits and safer driving overall. On the back end, the reporting has been a big benefit too. We can easily pull data for payroll support, job costing, and general oversight without having to piece things together manually. Overall, it’s saving us time, reducing guesswork, and helping us run a more efficient operation. ### 6. Simplified Compliance and Fleet Management **Rating:** 5.0/5.0 stars **Reviewed by:** Kato M. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Samsara?** I work in the ground transportation industry and I use Samsara as an ELD for regulated chauffeurs and to track safety, maintenance, and as a GPS. Samsara has helped us take our pre and post trips digital, cutting down the number of apps our chauffeurs need to use and digitizing a previously paper-based process. I like the simplicity of the user interface, which means there's a very low barrier to being able to use it. I also appreciate how it makes several regular processes easier from an administrative perspective, such as IFTA taxes, chauffeur accountability, and following up on service issues. Setting up new drivers and users has been incredibly easy, and it is one of the simpler software programs that our chauffeurs use daily. **What do you dislike about Samsara?** Some of the features we'd like to utilize are an additionally paid feature, I wish that we could further customize our IVRs, but the cost was prohibitive for us. I wish that speed limits were updated more regularly. I understand that we can go in and manually override based on adjustments, but the system only pulling updates quarterly often means that some of our chauffeur safety alerts wind up inaccurate until the system catches up. None of our current tools integrate with Samsara. **What problems is Samsara solving and how is that benefiting you?** Samsara digitizes our pre and post trips, reducing paper use and app clutter. Its user-friendly interface simplifies processes like IFTA taxes and chauffeur accountability. It also offers GPS tracking and safety monitoring, enhancing maintenance and regulatory compliance. ### 7. Samsara Delivers Powerful Fleet Visibility, Safety, and Compliance Control **Rating:** 4.5/5.0 stars **Reviewed by:** Lawrence S. | Compliance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Samsara?** What I like best about Samsara is the overall visibility and control it gives over fleet operations, safety, HOS compliance, and driver coaching. The platform makes it much easier to identify risky driving behaviors, review incidents quickly, manage logs, and improve accountability across the fleet. The integration between telematics, cameras, safety events, and reporting tools creates a strong all-in-one system that helps both operations and safety departments stay proactive instead of reactive. **What do you dislike about Samsara?** One downside is that some safety events and AI-triggered detections can occasionally feel overly sensitive or produce false positives, especially with following distance or inattentive driving alerts. There are also certain areas where additional customization and calibration flexibility would help safety managers better tailor scoring and coaching workflows to their operation. While the platform is powerful overall, some features can take time to fully learn and optimize **What problems is Samsara solving and how is that benefiting you?** Samsara is helping solve several major operational and safety challenges by improving visibility across the fleet in real time. It helps with HOS compliance, driver accountability, accident review, coaching opportunities, and overall risk management. Having access to telematics, camera footage, safety trends, and reporting tools in one platform allows our team to respond faster, identify patterns before they become larger problems, and create a more proactive safety culture instead of constantly reacting after incidents occur. ### 8. Reduced Performance Hinders Usability **Rating:** 4.0/5.0 stars **Reviewed by:** Rohit S. | Dispatcher, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Samsara?** I like that Samsara allows me to track everything live and get the hours of service instantly. It's very precise. And also let me know about many aspects related to the truck **What do you dislike about Samsara?** I've noticed that Samsara isn't working as well as it used to, especially with live tracking. Up until about six months ago, everything was pretty smooth, but now it's a struggle. The system tends to hang a lot when I'm updating trips, like entering truck or trailer numbers, and it takes a long time to load. Once I log into Samsara, it takes a while to show the unit number, and it doesn't take the input instantly. This slow performance has definitely ruined the experience lately. Previously, it was much better. **What problems is Samsara solving and how is that benefiting you?** I use Samsara for live tracking and trip updates. I like that it allows me to track everything live and get precise hours of service instantly. ### 9. Samsara: Real-Time Insights, Easy Setup, and Top Recommendation **Rating:** 5.0/5.0 stars **Reviewed by:** Ella H. | DevOps Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Samsara?** I like that Samsara turns fleet, safety, and operational data into trusted, actionable insight without adding administrative burden. It replaces manual, error-prone processes with automation, especially around driver performance, reporting, safety metrics, and compliance. Samsara gives us a single, reliable view of vehicles, drivers, equipment, diagnostics, and trips. The initial setup was super easy, and Derek Maan was very helpful. I also appreciate the real-time tracking and durability that Samsara provides. **What do you dislike about Samsara?** I would love for Samsara to add ghost assets to the maintenance side. I need to be able to submit a service ticket for an asset that does not have a Samsara unit. **What problems is Samsara solving and how is that benefiting you?** Samsara handles equipment location, tracking, routing, maintenance, DVIRs, and compliance, transforming fleet data into actionable insights. It automates manual processes, especially in driver performance, safety metrics, and compliance, providing a reliable view of our operations without extra administrative burdens. ### 10. Great Fleet Management **Rating:** 5.0/5.0 stars **Reviewed by:** Felicia G. | Operations Manager, Business Supplies and Equipment, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Samsara?** I love that I can check on where my drivers are and that it is easy to check on where my fleet is at. I like that I can tell how much gas and battery life each vehicle has. I use this every day to see where my drivers have stopped. It is great when a customer calls saying we didn't stop at their location and I can pull up exactly where my driver was. I also like that I can tell which drivers have incidents and exactly what type of incident they had. Easy to learn how to use and teach employees how to use it. IT's also great that I can put alerts on when drivers are stopping at their personal houses **What do you dislike about Samsara?** Videos don't always save which causes an issue when we have to check how a driver is driving or if there was an accident we can't see what fully happened. **What problems is Samsara solving and how is that benefiting you?** When a customer calls in stating that we have not been to their location I am able to pull up my drivers location and let them know that we had in fact been to their location. It also works for the opposite when a driver hasn't actually stopped so that we can have a discussion with our driver on why they did not stop. It also solves the problem of when a person calls in and says our driver is not driving safely, I can effectively see their speed, location, and pull up a video of where the driver was to see exactly what happened. **Official Response from Kelly Diamond:** > Hi Felicia, Thank for you taking the time to share your experience wish us. Your input is incredibly valuable and helps us refine our product and enhance the customer journey. I've included a resource on reviewing safety events in our safety inbox below, hope this helps. If you have any issues troubleshooting or have any additional feedback in the future, please don’t hesitate to reach out at (415) 329-6900—our team is always here to help. We truly appreciate your partnership and look forward to continuing to support you! Kelly ### 11. Efficient Fleet Management with Robust Features **Rating:** 5.0/5.0 stars **Reviewed by:** John C. | fleet coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Samsara?** I use Samsara to track the status of our rental fleet units and I like that it is very easy to use and has many features. Being able to track the vehicles live helps us a lot because we are able to save costs. The upcoming vehicle maintenance features help me a lot because I can coordinate with our technicians on what needs to be done and diagnosed on our fleet. Having the fault codes when the check engine light is on also helps me with creating the repair orders. The initial setup was very easy, and with AI features, it makes it even easier to set up. **What do you dislike about Samsara?** I wish it was a lot easier to edit and view the video recording. Especially if we have a truck that is involved in a traffic accident. I wish it was as simple as cut and paste. **What problems is Samsara solving and how is that benefiting you?** I use Samsara to track our rental fleet live, saving costs. Knowing vehicle status helps us profit more. The maintenance features assist coordination with technicians and fault codes ease creating repair orders. ### 12. Efficient Fleet Tracking and Safety, Needs Better Trip Access **Rating:** 4.0/5.0 stars **Reviewed by:** Shawn J. | Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Samsara?** I like how easy it is to find guys when they're on the road with Samsara. I also find the safety app valuable for checking driver scores to see who's doing the right things and driving safely. The GPS feature is especially useful as it lets me see where everybody is. Plus, I can check everybody's hours of service, which is really handy. Additionally, the initial setup was pretty good because they gave us good PowerPoints and told us what to do. **What do you dislike about Samsara?** Maybe access to the pre trips and post trips could be improved, or there could be an easier way to get to them. **What problems is Samsara solving and how is that benefiting you?** I use Samsara to easily track where all the guys are when they're out driving. The GPS feature helps me see their locations, and the safety app lets me monitor driver scores and hours of service. ### 13. Reliable, Easy-to-Use Fleet Management with Strong Support **Rating:** 5.0/5.0 stars **Reviewed by:** manpreet s. | safety manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Samsara?** We have been using Samsara for our fleet operations and the service has been excellent. The system is very reliable and easy to use, especially for GPS tracking, ELD compliance, and real-time vehicle monitoring. The dashboard is user-friendly and helps us manage our trucks efficiently. It has improved our safety reporting and reduced downtime by allowing quick response to vehicle issues. Customer support has also been responsive and helpful whenever we needed assistance. Overall, Samsara is a great solution for fleet management, and we are very satisfied with its performance **What do you dislike about Samsara?** We have been using Samsara for fleet management, and overall it is a strong and reliable system for GPS tracking, ELD compliance, and real-time vehicle monitoring. It is easy to use, the dashboard is well designed, and it helps improve safety tracking and operational efficiency. The support team is also generally responsive. However, there are a few downsides. The cost can be on the higher side, especially for small or mid-size fleets. Some features also require additional add-ons, which increases the overall price. At times, the system can feel dependent on stable internet connectivity, and minor delays in updates may occur. **What problems is Samsara solving and how is that benefiting you?** Samsara helps us solve several key fleet management challenges, especially around visibility, compliance, and operational control. It provides real-time GPS tracking of our trucks and trailers, which improves dispatch planning and reduces delays. The ELD system helps us stay compliant with HOS regulations under the Federal Motor Carrier Safety Administration (FMCSA), reducing the risk of violations and audit issues. ### 14. Great Fleet Visibility, but Slow Video Retrieval and Overly Sensitive Alerts **Rating:** 3.5/5.0 stars **Reviewed by:** CHIP S. | Field Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Samsara?** I like being able to immediately see what’s going on with our fleet at a moment’s notice. The cameras are hardwired, which helps prevent employees from unplugging them or tampering with them. I also appreciate the remote access to video footage, so I don’t have to physically pull a memory card to review it. I don't know how this survey is calculating the star review, but it is showing as a 3 out of 5. I would actually put it at a 4 or 4.5 out of 5 stars. It is a really good product despite some of the minor flaws that I personally have experienced which would not be necessarily true for others. **What do you dislike about Samsara?** Sometimes it takes far too long for a video file to be retrieved after I request it. There have been times when I request a series of videos and, even 8 hours later, it still hasn’t connected to the camera to start the upload. For time-sensitive situations, that delay is really frustrating. The audio alerts are also pretty overbearing. I understand this is a feature controlled by our administration, but I still think the sensors for things like harsh braking, lane departure, and railroad crossing violations need a lot of work, because they seem to trigger for no reason. Lastly, some of our cameras do not have the ability to live-look in despite the fact we calibrate all of our fleet to the same standard protocols, why are some able to and others don't give me that option? **What problems is Samsara solving and how is that benefiting you?** This helps us hold employees accountable during their shifts. It also lets us track our fleet and spot issues early, before they turn into major problems. ### 15. Samsara Makes our Drivers Better! **Rating:** 4.5/5.0 stars **Reviewed by:** Nathan S. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Samsara?** We were on the fence for years on whether or not to implement a safety product such as Samsara, however, we needed a better way to control our drivers and the vehicles out on the road. We implemented Samsara and have not regretted it one bit. Its a great product with great customer service. **What do you dislike about Samsara?** I see a lot of development for the platform in the future, I wish the licensing were a little more inclusive of everything to just make it an all encompassing platform. The cost is really at the top end of the market and then the add ons really make it unfeasible. **What problems is Samsara solving and how is that benefiting you?** It's allowing us to address driver behaviors immediately and creating a safer on road experience. We continue to see a better experience for our drives and their safety. Its breaking those bad habits! ### 16. The Connected Fleet’s "Gold Standard": Innovation at a Premium. **Rating:** 5.0/5.0 stars **Reviewed by:** Avleen K. | Safety Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Samsara?** amsara is the premier "all-in-one" platform for connected operations, blending a sleek, consumer-grade UI/UX with enterprise-level power. While it sits at a premium price point with rigid multi-year contracts, the ROI is driven by its best-in-class AI intelligence, which proactively prevents accidents and automates driver coaching. The platform's performance is defined by real-time, second-by-second data, bolstered by an integration ecosystem that connects seamlessly with fuel cards, payroll, and TMS. Though the onboarding is high-touch and professional, the long-term value lies in its ability to consolidate fragmented data into a single, high-performance "brain" for your fleet. **What do you dislike about Samsara?** Samsara is powerful but pricey, often locking users into rigid 3-year contracts. The high costs, "nagging" AI false positives, and hardware that becomes useless if you switch make it a frustrating choice for fleets seeking flexibility or budget-friendly options. **What problems is Samsara solving and how is that benefiting you?** Samsara solves the "visibility gap" by consolidating fragmented data into one platform. It eliminates manual tracking, reduces accident costs via AI dashcams, stops fuel waste from idling, and prevents breakdowns through real-time engine diagnostics. ### 17. The Best Tool for Trucking Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Claudiu N. | Financial Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Samsara?** I use Samsara for stakeholder reporting and operational accounts payable accounting. I really like the accuracy and precision of the data it provides. The interactive map is great for seeing where our drivers are and accessing key data about our trucks. The data related to miles and fuel economy is always the most accurate in Samsara compared to other platforms like Fleet One. I think the new AI-powered tools have great potential, even though they're not fully operational yet. The initial setup was very easy. I believe it is by far the best tool for trucking operations available for carriers like us. **What do you dislike about Samsara?** The AI assistant has amazing potential for report building, but right now it struggles to do the tasks that I ask it to do. It seems to be a pretty outdated model and does not have great problem-solving skills compared to ChatGPT or Gemini. **What problems is Samsara solving and how is that benefiting you?** Samsara provides the most accurate operational and technical data about our fleet, like Engine Idle Time and MPG, which aids in stakeholder reporting and accounts payable accounting. ### 18. Excellent Fleet Tracking and Safety Features **Rating:** 5.0/5.0 stars **Reviewed by:** Trulyana N. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Samsara?** What I like best about Samsara is the real-time GPS tracking and how much control it gives us over our fleet. We run multiple trucks daily, and being able to see where every vehicle is at any time has made a huge difference in how we operate. The live tracking and alerts help us stay on schedule, reduce unnecessary drive time, and quickly adjust when things change. It’s cut down a lot of the guesswork and constant phone calls to techs asking where they’re at. **What do you dislike about Samsara?** It's disappointing that April is no longer our account manager. **What problems is Samsara solving and how is that benefiting you?** Samsara is solving the problem of limited visibility into our fleet and driver behavior. It allows us to track vehicles in real time, monitor driving habits, and address safety issues before they become accidents or costly repairs. This benefits me by giving peace of mind, improving accountability, reducing risk, and helping us run a safer, more efficient operation overall. ### 19. Simple, Reliable Platform for Smarter Fleet Management **Rating:** 5.0/5.0 stars **Reviewed by:** Gagan K. | Dispatch, Transportation/Trucking/Railroad, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Samsara?** What stands out most about Samsara is how easy it is to use—the UI is clean, intuitive, and doesn’t take long to learn. It integrates well with other tools, which makes workflows smoother. Performance is reliable, with real-time data that’s actually useful. Pricing can feel high upfront, but the ROI is clear through efficiency and visibility gains. Support and onboarding are solid, with helpful guidance when setting things up. The AI features add value by surfacing insights and helping with smarter decision-making. **What do you dislike about Samsara?** NothingSome parts of Samsara can feel expensive, especially for smaller teams. The reporting and customization options, while powerful, can be a bit limited or take time to configure exactly how you want. Occasionally, the platform can lag or have minor glitches. Integrations are good but not always seamless with every system. Support is generally helpful, but response times can vary. The AI insights are useful, but sometimes they feel basic rather than deeply actionable. **What problems is Samsara solving and how is that benefiting you?** Samsara helps solve the lack of visibility into operations—like where vehicles are, how equipment is being used, and driver behavior. By bringing all that data into one platform, it improves efficiency, safety, and decision-making. It reduces manual tracking and paperwork, saves time, and helps cut costs through better route planning and asset management. Overall, it makes day-to-day operations more organized and easier to manage. ### 20. One-Stop Solution for Freight Logistics **Rating:** 5.0/5.0 stars **Reviewed by:** Jerry M. | Ops Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Samsara?** I find Samsara to be a robust tool for freight logistics, offering everything needed in one app. I appreciate being able to see my drivers' location, their safety habits, and mileages, and it's convenient to communicate with them through messages in the system. The cameras are a great feature, proving drivers' safe behavior, and the GPS location tracking is excellent. It's also great for communicating directions, gate assignments, and other information. Samsara is a complementary tool for our operations, from routing to maintenance. Everyone was pleased with the company's decision to switch to it. **What do you dislike about Samsara?** There are few limitiations that would prompt a response for this question. I cannot think of anything I dislike. **What problems is Samsara solving and how is that benefiting you?** Samsara is a one-stop shop for freight logistics. I can see my drivers' locations, safety habits, and mileage. It allows me to text messages and use inward pointing cameras to prove safe behaviors, simplifying communication and enhancing safety and compliance. ### 21. Powerful dashboard in todays livery software that is unmatched. **Rating:** 5.0/5.0 stars **Reviewed by:** Timothy S. | Fleet Services Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Samsara?** As the Fleet Manager, you hold the key to efficient operations with a powerful dashboard at your fingertips in the office. And when you're on the road or away from your laptop, the mobile app offers the same robust functionality. Imagine the ease of quickly accessing a mechanical receipt while traveling—it's a game-changer for your vendors and enhances your operational efficiency. **What do you dislike about Samsara?** Many features are available a la carte, which can be a bit frustrating. For instance, adding more pictures to your Driver Vehicle Inspection Report (DVIR) incurs additional costs, but when you manage a large fleet, these expenses can really add up. The same goes for the maintenance module. While the basic platform is included with your initial purchase, it's hard to resist the appealing add-ons that come at an extra cost per vehicle per month, and before you know it, your bill can start to escalate. It's worth considering these factors to ensure you make the best investment for your fleet. **What problems is Samsara solving and how is that benefiting you?** Samsara's support is outstanding when it comes to addressing issues quickly. If they can't solve a problem right away, they promptly follow up with a phone call or email. This level of responsiveness is invaluable in our fast-paced world. ### 22. Powerful Vehicle Tracking, Safety Insights, and Helpful AI Guidance **Rating:** 5.0/5.0 stars **Reviewed by:** Robert K. | Corporate Safety & Compliance Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Samsara?** It has many useful functions. When I log in, I can see a map showing all vehicles in motion, and I can also check whether the driver is logged in. I can also get a weekly recurring report on drivers safety performance for a specific location or a group of employees. AI function helps you find information and steps how to get to that function **What do you dislike about Samsara?** Following distance is hard to determine and we do not get a lot of occurrences for drivers. I know our some of our drivers are following too close to other drivers but we get minimal occurrences on any drives. They setting will not let you or shorten the time to pick these occurrences up. They get a warning 1st so we do not get a true picture of drivers following too closely to other vehicles which could cause accidents. **What problems is Samsara solving and how is that benefiting you?** We have eliminated another system called compass that we had to use beside using LYTX to capture miles. This is saving money as we were paying for two systems and Samsara does both for us. ### 23. Safety Reports, Maintenance Scheduling, and Alerts That Keep Us on Track **Rating:** 5.0/5.0 stars **Reviewed by:** Tavius B. | Warehouse/Fleet Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Samsara?** I like the safety reports and the vehicle maintenance schedule. It’s also helpful to get alerts when drivers are doing things they aren’t supposed to, and to be able to track those issues over time. **What do you dislike about Samsara?** I dislike how tricky it can be to find specific reports. I’m the only one at our company who understands most of the app, but even then, tracking down certain reports or pieces of information can still be difficult. Other than that, I don’t really have any additional dislikes. **What problems is Samsara solving and how is that benefiting you?** It helps us make sure drivers are where they’re supposed to be, and that they aren’t using their vehicles when they shouldn’t. It also helps us keep track of speeds and safety reports, so we can review them with our drivers whenever we notice an issue. We’ve been able to use Samsara many times to locate drivers. We use it daily, or at least every other day. ### 24. “Powerful fleet insights, but pricing needs improvement” **Rating:** 4.5/5.0 stars **Reviewed by:** Avleen K. | Safety and Compliance Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Samsara?** Samsara stands out for its clean UI and ease of use, making it simple to manage fleet data without much training. It integrates well with other tools, though setup can take some effort. Performance is reliable with real-time tracking, and while pricing is on the higher side, the ROI is strong if you actively use its features. Onboarding is smooth and support is generally helpful. The AI features are practical, offering useful insights for safety and efficiency rather than just flashy add-ons. **What do you dislike about Samsara?** is the high and sometimes unclear pricing, along with long-term contracts that limit flexibility. The platform can occasionally have minor bugs or delays, and the AI alerts can feel overly sensitive at times. Support and customization can also be inconsistent depending on the issue. **What problems is Samsara solving and how is that benefiting you?** Samsara solves the lack of visibility and inefficiency in fleet operations by providing real-time tracking, safety monitoring, and data insights. This helps reduce fuel costs, improve driver safety, and make faster, more informed decisions day to day. ### 25. Instant Alerts Keep Us Proactive **Rating:** 4.5/5.0 stars **Reviewed by:** Aaron B. | Driver Development Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Samsara?** I like the speed of notifications when an alert occurs. It allows me to take action immediately if necessary. It has also drastically reduced drivers cell phone use and increased seat belt use. Not only wearing their seatbelt but I can see and correct drivers who wear their seat belt improperly. **What do you dislike about Samsara?** I'd like too see an option to automatically log a driver out when they complete a post trip. Also instead of reading a full message out on the camera a chime or just a "Check Messages" alert would be fine. **What problems is Samsara solving and how is that benefiting you?** Over the past year of using Samsara, we’ve reduced cell phone use to almost zero. I still have the occasional slip-up, but it’s gone from several times a day to almost non-existent. Keeping everyone safer on the road and following the laws. ### 26. Fleet Tracking with Efficiency and Minimal Problems **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Samsara?** I greatly enjoy the real-time tracking that Samsara offers for vehicles and fleets, which allows me to efficiently monitor the location, speed, and routes of trucks and cars. The unsafe driving alerts, sudden braking, rapid accelerations, and speeding are valuable features that enhance safety and regulatory compliance. I particularly like the ability to obtain high-quality camera images, ensuring that I always have a clear and precise view of my fleet. I also appreciate the efficiency and speed with which the system adapts, making the process of understanding and adaptation immediate and hassle-free. **What do you dislike about Samsara?** I don't like the operators' login actions and the data traffic connection failures. Relying on 4G or 5G connections to send information to the cloud can be problematic, especially if the network is not consistent. **What problems is Samsara solving and how is that benefiting you?** I use Samsara to monitor vehicles and fleets in real-time, track location, speed, routes, and improve safety and compliance through unsafe driving alerts. ### 27. Easy Workflow Integration with Useful Metrics for Daily Operations **Rating:** 4.5/5.0 stars **Reviewed by:** Mike W. | Operations Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Samsara?** Smooth performance and ease of use. The software allows me to plan in real time for upcoming moves. Mobile app adds useful functionality and integration with my workflow while I am on the go, developer support and upgrades offer useful additions for real world application of the software. The addition of weather allows me to get ahead of the curve, planning for weather events BEFORE their impact is felt **What do you dislike about Samsara?** UI on the mobile app could use some refinement / optimization. Sometimes find the UI to be laggy. Not sure if this is an optimization/software issue or a hardware issue. For reference, I am using a Pixel 9 Pro XL on Android 16 **What problems is Samsara solving and how is that benefiting you?** Our business covers a large amount of geography. The geospatial data provided by Samsara as well as ancillary data(vehicle metrics, weather, etc) allow me to prepare for upcoming needs of our customers as well as plan for downtime. This saves our company money/time on a daily basis ### 28. Invaluable for Fleet Safety and Real-Time Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Samsara?** I find Samsara very useful for our fleet of vehicles. It helps keep both drivers and passengers safe, and I really appreciate the ability to monitor in real time. I really like being able to see what the driver is seeing as it happens, which is especially helpful if there are issues with a passenger. Once it's set up, Samsara is easy to navigate and understand. Despite some bugs, it's the only system we've used, and it's proven to be very useful. I'd definitely give it a 10 for the way it enhances operations and safety. **What do you dislike about Samsara?** There are some issues with movements and hand gestures with drivers. A driver will move their hand and the system thinks it's a phone and advises the driver to put the phone down, or when a hand is covering their mouth for whatever reason, it takes it as a yawn. Samsara has bugs, just like any other program, though. **What problems is Samsara solving and how is that benefiting you?** Samsara keeps drivers and passengers safe, lets us monitor in real time, and helps with recorded accidents. We can see what the driver sees as it happens, allowing us to assess and correct passenger issues on the spot. ### 29. Effortless Equipment Tracking with Powerful Map Features **Rating:** 5.0/5.0 stars **Reviewed by:** Brittnee S. | Environmental Health Safety Technician, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Samsara?** I really enjoy Samsara’s map feature. It makes it easy to take a quick look at the map, then zoom in to a detailed satellite view to quickly locate equipment around our facility. The initial setup was also very easy. **What do you dislike about Samsara?** I feel the location precision for our equipment could be improved, as it isn’t always as accurate as I’d like it to be. Sometimes I feel it lags or takes a little longer to update the item’s location. **What problems is Samsara solving and how is that benefiting you?** Samsara’s map feature simplifies the process of quickly locating items within our facility. The detailed satellite images provide precise information about the exact locations of everything, helping us avoid equipment loss by maintaining accurate records of their whereabouts. This feature benefits both our company and our customers. Previously, when customers misplaced items, we had to bill them for the lost equipment. However, with Samsara, we can now assist our customers in finding their misplaced items and avoid incurring hefty fees. This improved customer service contributes to their satisfaction and encourages repeat business. ### 30. Real-Time Visibility and Centralized Fleet Management **Rating:** 4.0/5.0 stars **Reviewed by:** Sheena C. | Claims Adjuster, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Samsara?** I like how Samsara provides real-time visibility and simplifies fleet management through one centralized platform. These features help us work more efficiently by giving us real-time insights and a single source of truth, which improves decision-making, communication, and overall fleet performance. Samsara complements our existing systems by providing real-time fleet and safety data that support dispatch decisions, reporting compliance, and customer updates. The initial setup was fairly straightforward, with core features easy to configure, and onboarding resources and support helped us get up and running without major issues. **What do you dislike about Samsara?** Most features work well though improving ease of customization and providing more guided training for advanced tool would enhance the overall experience. Customization would benefit from intuitive no code configuration options and guided training could be enhanced with in app walkthroughs feature tutorials and role based learning paths for advanced tools. **What problems is Samsara solving and how is that benefiting you?** Samsara enhances our fleet visibility, compliance, and efficiency with real-time insights and centralized management, improving decision-making and communication. ### 31. Effortless Setup, Crystal Clear Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Eric T. | Special Forces Officer, Military, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Samsara?** I find being able to see the truck live and monitor its speeds really helpful for deliveries. The camera system has a lot more clarity compared to our previous system. I really like that Samsara is small and can be hidden behind the rear-view mirror. The best feature for me has been how quick and easy it is to install, taking a maximum of 15 minutes. The installation process was straightforward with instructions that were very easy to follow, and I am very happy with the easy navigation of the portal. I am beyond happy that we switched to Samsara; it was the best choice for our fleets. **What do you dislike about Samsara?** I would like to be able to see a live feed from inside the truck. Our old system I was able to see a live feed into the truck. That would be a nice feature to add. **What problems is Samsara solving and how is that benefiting you?** I use Samsara for live tracking of delivery trucks and speed monitoring. The camera system provides clearer visuals than our previous system. ### 32. Solid and user-friendly platform, with API integrations and excellent documentation **Rating:** 5.0/5.0 stars **Reviewed by:** Jesus N. | Coordinador de Soluciones Tecnológicas, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Samsara?** During my collaboration, I have been able to confirm the solidity of their platform, as well as their focus on innovation, operational efficiency, and customer service. Excellent documentation in the API Integrations. Quick access to the platform and the application is very user-friendly. **What do you dislike about Samsara?** While you are not familiar with the platform, it is easy to get a little lost trying to identify where to see the operational part and the general configuration. It is also difficult to understand the parameters of each of the attributes of operators, cars, and routes. **What problems is Samsara solving and how is that benefiting you?** Samsara is going to help me solve an important issue in the Operator Payment System that I am developing internally in the company, as it will allow the operator's payment to be 100% confirmed based on the routes assigned in the trips and validated against the information from the operations area. In this way, we will not have problems or complaints from the operators regarding the miles traveled on each trip. ### 33. Accurate Real-Time GPS Tracking with a User-Friendly Fleet Dashboard **Rating:** 5.0/5.0 stars **Reviewed by:** Andy K. | Executive Assistant to the CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Samsara?** What I like best about Samsara is its accurate real-time GPS tracking and user-friendly dashboard. The platform gives our dispatch team clear visibility into vehicle locations at all times, which improves scheduling, routing, and response times. The interface is modern and easy to navigate, and the reporting tools help us monitor fleet activity efficiently and make better operational decisions. **What do you dislike about Samsara?** One downside is that the initial setup and integration with third-party platforms can be more complicated than expected, especially for non-technical users. Some settings and API configurations require extra troubleshooting, and clearer documentation during onboarding would make implementation much easier. **What problems is Samsara solving and how is that benefiting you?** Samsara helps us solve fleet visibility and dispatch efficiency challenges by providing accurate real-time vehicle tracking and centralized fleet monitoring. Before using it, it was harder to quickly locate vehicles and respond to operational changes. With Samsara, our dispatch team can make faster routing decisions, improve response times, and manage fleet activity more efficiently, which saves time and improves overall service reliability. ### 34. Instant Insights with GPS Tracking and AI Dash Cams **Rating:** 4.5/5.0 stars **Reviewed by:** Steven C. | IT Help Desk, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Samsara?** Some of the great features include GPS tracking, live vehicle data, and dash cams, which give you instant insight into where assets are and how they’re being used. In addition, the AI-powered dash cams can detect risky driving, which helps reduce accidents and insurance costs. Better routing, fuel optimization, and proactive maintenance also help lower operating expenses. The UI is easy to understand and makes it simple to find the information you need. **What do you dislike about Samsara?** A few downsides are that the reporting and dashboards are flexible, but not infinitely customizable. Additionally, if hardware fails, gets damaged, or supply is delayed, overall functionality can suffer. Lastly, there’s limited flexibility if your fleet size changes, or if the platform turns out not to be a good fit after rollout. **What problems is Samsara solving and how is that benefiting you?** Samsara helps solve the problem of limited visibility and control over physical operations. Before using Samsara, critical information about vehicles, drivers, equipment, and safety was spread across separate systems or simply wasn’t available in real time. As a result, it was harder to improve safety, maintain compliance, manage costs, and make quick, data-driven decisions. ### 35. Revolutionized Fleet Monitoring with Seamless Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Amy K. | Supply Chain System Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Samsara?** I work for Plumbing distributors Inc and as the supply Chain Systems Manager, Samsara has tremendously helped us track not only our fleet but our drivers as well. The 360 cameras have been a game changer, and we love the alerts and reports which provide the data we need. The cameras have assisted in resolving any altercations involving our drivers on the road, whether it's speeding or current accidents. Samsara is user-friendly and offers an easy way for our drivers to use the DVIR function directly from their app, sending reports to upper management for quicker maintenance. Also, the initial setup of Samsara was pretty easy. **What do you dislike about Samsara?** We are currently figuring out a way to lessen our alert notifications that go to managers. We currently have 20 locations and over 150 alerts due to tags. Do one big alert that includes everything we need with each tag. **What problems is Samsara solving and how is that benefiting you?** Samsara tremendously helps with tracking our fleet and drivers. The 360 cameras have been game-changing for handling altercations and speeding incidents. It's user-friendly, allowing drivers to use the DVIR function easily, send reports directly to management, and speed up maintenance. ### 36. Intuitive System with Strong Operational Visibility **Rating:** 4.0/5.0 stars **Reviewed by:** Mili S. | Structural CAD Drafter, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Samsara?** What I find most impressive about Samsara is its ease of use combined with the depth of real-time information it provides. The dashboard is straightforward and user-friendly, allowing our team to easily monitor vehicle locations, equipment status, and overall fleet performance without requiring much training. Having all this information centralized enables us to make faster decisions and ensures our daily operations run efficiently. The system comes across as dependable and thoughtfully designed for businesses that depend on precise field data. **What do you dislike about Samsara?** The biggest drawback is the cost, especially for smaller or growing fleets where budget is always a concern. Some advanced features are only available with higher-tier plans, which can limit flexibility. Also, at the beginning, the amount of data and reporting options can feel overwhelming until you spend time customizing the platform to match your operational needs. **What problems is Samsara solving and how is that benefiting you?** As a construction company, we rely on Samsara to address significant challenges related to fleet visibility, coordination, and accountability. The real-time GPS tracking feature enables us to pinpoint the exact locations of our vehicles and equipment, which minimizes miscommunication and saves the time we would otherwise spend contacting drivers or site supervisors. This level of visibility also allows us to quickly adjust our schedules whenever site conditions or priorities shift. ### 37. Excellent Tracking and Automation, but Pricing and Setup Need Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** SATYAM S. | Dispatch/Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Samsara?** The platform offers live tracking and clear location transparency, which I find very useful. It also provides features for driver and vehicle safety, along with diagnostics. Integration and workflow automation are well supported, making processes smoother. I appreciate the automation and integration capabilities, and overall, the system is easy to use. **What do you dislike about Samsara?** The pricing and contract terms can be somewhat rigid and expensive. Additionally, there are challenges with support, hardware installation, and the onboarding process. Due to the wide range of features and modules, some users may feel that the system is overwhelming to configure and maintain. **What problems is Samsara solving and how is that benefiting you?** By reducing costs, there is less fuel waste, decreased downtime, fewer accidents, and a lower risk of regulatory penalties. Service quality also improves, with operations becoming more predictable and customers experiencing greater satisfaction thanks to on-time performance and accurate ETAs. Risk is mitigated through fewer safety incidents, stronger compliance, and better protection of assets. Gaining a competitive advantage is possible, as efficient operations enable more work to be accomplished with the same resources or allow for a lower cost structure. As your business expands—adding more vehicles, drivers, or locations—the importance of visibility and integration becomes even more significant. ### 38. Samsara Cameras Deliver Fast, Accurate Tracking and Crystal-Clear Video **Rating:** 5.0/5.0 stars **Reviewed by:** Michael k. | Safety manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Samsara?** I really appreciate using Samsara cameras, especially for the real-time tracking feature. One of the best things about the system is how quickly it updates a vehicle’s location—it’s accurate within seconds of a truck arriving, which makes planning and coordination much easier. Another standout feature is the clarity of the video. The footage is sharp and reliable, which is incredibly helpful when reviewing incidents or accidents. It provides solid evidence that can be used to address or dispute allegations, giving both drivers and managers peace of mind. Overall, Samsara cameras are a valuable tool for improving visibility, safety, and accountability in daily operations. **What do you dislike about Samsara?** My only complaint is the length of the contracts being 3 years. You have no flexibility to downsize in times of an emergency **What problems is Samsara solving and how is that benefiting you?** It has cut down investigation time on incident that have happened with our tractor trailer trucks. It also has solved a lot of driver bad behavior well driving. Also help keep track of each truck at the exact monument. ### 39. A Game-Changer for Fleet Safety, GPS Tracking, and Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Greg R. | Safety Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Samsara?** I’ve had a great experience using Samsara. Their platform has been a game changer for managing fleet operations, safety, and overall efficiency. The real-time GPS tracking is extremely accurate, and the dashboard is user-friendly, making it easy to monitor vehicles, driver behavior, and key performance metrics all in one place. One of the standout features is the safety technology, especially the AI dash cams, which provide clear insights into driver habits and help proactively reduce incidents. The reporting tools are also strong—customizable, detailed, and actually useful for making informed decisions rather than just collecting data. Customer support has been responsive and knowledgeable whenever we’ve needed assistance, and implementation was smoother than expected. Overall, Samsara has helped us improve accountability, reduce risk, and streamline operations. I’d highly recommend it to any company looking to modernize their fleet management and safety programs. **What do you dislike about Samsara?** 1. Cost can add up quickly Samsara isn’t cheap—between hardware, subscriptions, and add-ons (like AI cameras), the total cost can escalate fast, especially for larger fleets. 2. Contract lock-ins They often require long-term contracts, which can be frustrating if your needs change or you want flexibility. 3. Camera sensitivity / false alerts AI dash cams can sometimes be overly sensitive—triggering alerts for things like rolling stops, harsh braking, or distractions that aren’t always serious. This can create “alert fatigue.” 4. Driver pushback Some drivers don’t like the level of monitoring, especially inward-facing cameras. It can feel intrusive and hurt morale if not handled well. 5. Limited customization in some areas While reporting is strong, certain workflows, alerts, or dashboards can feel rigid compared to more customizable systems. 6. Connectivity issues In rural or low-signal areas, GPS tracking and live streaming can lag or drop, which impacts real-time visibility. 7. Hardware dependency If devices fail or disconnect, you lose data until they’re fixed. Installation and maintenance can also be a hassle. 8. Learning curve for new users The platform is powerful, but it can take time for teams to fully understand and utilize all features **What problems is Samsara solving and how is that benefiting you?** Samsara helps EXO improve visibility, safety, and efficiency by giving real-time data on vehicles, drivers, and equipment—reducing costs, preventing issues before they happen, and increasing overall accountability. ### 40. Affordable and Reliable Truck Tracking with Samsara **Rating:** 4.0/5.0 stars **Reviewed by:** navdeep singh . | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Samsara?** I find that Samsara allows me to convert the distance into miles, a feature that our previous providers couldn't offer. This is really helpful since we calculate rates by miles in trucking, and it helps me see how many miles a driver has run for the week or month. Samsara is also one of the most recognizable tracking software in the industry and is relatively cheaper. Plus, the initial setup was pretty easy—not hard at all. **What do you dislike about Samsara?** When I have to get an ETA for a truck, I put the address in the destination, and it just gives us the time, not the total distance. **What problems is Samsara solving and how is that benefiting you?** Samsara tracks trucks and log book hours efficiently. I appreciate its ability to convert distance into miles, helping calculate trucking rates and monitor miles per driver. ### 41. It is all about service and good products. Samsara has both! **Rating:** 5.0/5.0 stars **Reviewed by:** Darrell M. | Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Samsara?** The products and software truly stand on their own. We've managed to enhance our fleet's safety in numerous ways, and our drivers really appreciate the app. Samsara's customer service is consistently excellent, with staff who are helpful, friendly, and always focused on finding solutions. Customer service is really good **What do you dislike about Samsara?** Not really a downside to Samsara. I have enjoyed using their software. Not really sure how to use the Agentic AI or what it is. **What problems is Samsara solving and how is that benefiting you?** Safety with drivers specifically with awareness such as distracted driving, speed control, rolling stops and so forth. Whenever there is an incident such as a rolling stop the drivers want to know about it and want to see the video. They are never combative but wanting to do better. One of the reasons wee chose Samsara was the ability to monitor vehicle diagnostics and fuel management. I provide reports to the drivers each month and fuel consumption has gone down with safety being at the forefront as a result. Currently Samsara is working on expanding fuel efficiency readings to better help our fleet. ### 42. Accurate Real-Time Asset Tracking with Flexible Labels **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua E. | Logistics/Landscape Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Samsara?** Samsara is the most helpful for our company to know real time location on our assigned assets. We have multiple set ups and being able to label with specific names or models gives us the accurate and current location. **What do you dislike about Samsara?** The downside of Samsara is the online/computer version. After activating a serial number for a asset, you have to go back to the dashboard and re-input all the information back in just to pull up the information on settings to rename the device or asset. **What problems is Samsara solving and how is that benefiting you?** Samsara is helping me solve which assets or devices are making unwanted stops in the morning time. We like our guys to get out of the shop and head straight to the job and we are able to put fences around certain areas like gas stations and we are notified if they go into those areas. Time Is money! ### 43. Essential for Fleet Management with Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Leonardo S. | Flatbed Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2025 **What do you like best about Samsara?** I like how easy Samsara is to work with and the many options it has. I appreciate the real-time tracking and HOS data features, as well as the new features like weather, which are very important tools for logistics companies. The initial setup was very simple and quick. **What do you dislike about Samsara?** I think an improvement could be the highlight of the hours a driver has already done as of 34 hrs reset. Some drivers work different hours and they handle the reset hours in a different way, it could be standardized and highlighted. Also, the mobile app crashes badly and some Android phones have several issues with it. **What problems is Samsara solving and how is that benefiting you?** I use Samsara for real-time fleet follow-up. It makes work easier and has many options. It's a vital tool for logistics with real-time tracking and features like weather and HOS data. ### 44. Good tracking, but too many false violations and limited customization **Rating:** 2.0/5.0 stars **Reviewed by:** Karina A. | Safety, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Samsara?** Ability to see my trucks and their location. Run IFTA reports. Customer support is quick and is very helpful, but only within their limits. **What do you dislike about Samsara?** The system is missing a lot of options, such as automatic notifications for drivers in the far-left lane and notifications for heavy speeding. The speeding data is available, but you have to dig through the data and search for each speeding event manually instead of having it automated. There are also a lot of false violations, and speed detection can be incorrect because Samsara has the wrong speeds recorded in their system. Overall, the system doesn’t feel designed to be customized to fit specific client needs; it seems more like a one-size-fits-all setup. Our safety team gets involved with driver violations at different levels, and the review department is the very first step in our process because of how many false violations we see. Once a violation event is touched by anyone, that person is automatically assigned as a coach to the driver for the remainder of their employment, and that default behavior makes it difficult to manage violations appropriately. Another limitation is the inability to create your own violations when you notice something on the camera that Samsara missed. Account managers are completely absent from trying to help with any issue. The account manager and his manager (in our case) are both ignoring any of our attempts to reach out for help. System cannot be integrated with 10Street to keep record of all coaching and training sessions. **What problems is Samsara solving and how is that benefiting you?** IFTA, Driver safety performance on the road. **Official Response from Kelly Diamond:** > Hi Karina, We’re sorry you are experiencing frustration with your service, and aim to provide the best support possible. We’d like to get this issue resolved for you as soon as possible. Our team will be in touch with you shortly. Thank you for being a valued customer. Kelly ### 45. Samsara Cameras, Tracking, & Safety Inbox Make Driver Coaching Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Jaclyn J. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Samsara?** Samsara’s camera system is what I like best. You can set the requirements based on what your company needs to monitor, and the system also monitors the cameras for you. Being able to use the safety inbox to review different flags is immensely helpful. We can quickly see what drivers are struggling to comply with, send them the snapshot videos, and have a conversation about how to correct it. Every snapshot still needs to be reviewed because AI can make mistakes, but having a clear list of events to review is much easier than going through hours of footage. **What do you dislike about Samsara?** Our company has pilot cars that we use to escort some of our loads. Because their role is different from our drivers, we need the settings on the pickups to be different from the tractors. I was struggling to change a setting, so I called support. I was told they couldn’t change it because the settings had to be the same as the tractors. I knew that wasn’t right, because our previous manager who oversaw Samsara had the settings set up differently for the tractor versus the pilot car. I went back into the settings and tried again, and I contacted support one more time, but I got the same response. Later, our company’s Samsara representative reached out to check in. I explained the issue, and she solved it right away. I dislike how confusing the settings can be, and I also didn’t like being told by customer support that changing the settings wasn’t possible when our Samsara rep was able to fix it immediately. **What problems is Samsara solving and how is that benefiting you?** Samsara’s tracking and cameras have been benefiting our company by helping us know where our drivers are and how they’re doing on the road. Being able to use the camera system to review footage from both inside and outside the vehicle is a huge help when an incident occurs. The cameras and tracking have also made it possible for us to show that multiple incidents were not our fault, either because we were following the law or because we weren’t in the area when the incident happened. Having the ability to quickly pull up evidence that we’re not at fault is valuable not only for our DOT Safety Rating, but also for our insurance premiums. ### 46. Makes Quarterly IFTA and Equipment Tracking Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Debrah M. | Safety Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Samsara?** I like how easy it is to handle my quarterly IFTA and keep track of my equipment. **What do you dislike about Samsara?** The sensitivity of the driver app is a big issue for me. It keeps picking up my drivers’ movement after they’ve clocked out and headed home. It’s also overly sensitive with harsh stops, speeding for a minute and 11 seconds, and “following too closely.” Another frustration is navigation in the app: when I’m trying to find something and have four pages to go through, it will suddenly revert back to page 1. The reports are also a problem. The timesheet report doesn’t separate the date and time, so I have to add two columns and then hand-enter the time rounded to the closest 15-minute intervals. And when I have an issue and need help, I seem to get a different person almost every time. They usually don’t read my original complaint or issue and instead just send more videos or articles for me to read. I’m a safety manager, not an IT person. I don’t care about the extra material—just fix it. **What problems is Samsara solving and how is that benefiting you?** We’re a small trucking company, and we don’t run ELDs. We don’t care about ELDs. Changes keep getting made to the driver app without any notice, and it causes a flurry of phone calls that I can’t do anything about. ### 47. Samsara gives me reliable visibility, safer driving, cleaner reports, and faster decisions. **Rating:** 5.0/5.0 stars **Reviewed by:** Lundray R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2026 **What do you like best about Samsara?** The live map is one of the tools I rely on the most. I can see exactly where every vehicle is, how long it’s been there, and whether a driver is on schedule. It helps me verify deliveries, respond to customer questions instantly, and make sure routes are being followed without guesswork. **What do you dislike about Samsara?** Alerts Can Be Excessive or Redundant Speeding, idling, harsh events — the system is great at detecting them, but sometimes it sends too many alerts or flags minor things that aren’t actually safety issues. **What problems is Samsara solving and how is that benefiting you?** Samsara solves several operational, safety, and compliance problems that used to take way too much time, guesswork, and manual tracking. The biggest benefits come from how it centralizes everything I need to run the fleet efficiently. ### 48. Real-time GPS Without Delays: Excellent Experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro V. | DESPACHO Y MONITOREO DE UNIDADES, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Samsara?** I really like a lot of things about Sámara; it’s a comprehensive program for the tasks I perform at work. Here are some of the features I appreciate: A clear, user-friendly interface right from day one Real-time monitoring of vehicles Detailed route history for analysis and oversight Immediate alerts (speeding, unauthorized stops, etc.) Automatic reports that facilitate decision-making Integration with preventive vehicle maintenance Fuel savings thanks to driving analysis Reliable technical support and regular updates **What do you dislike about Samsara?** There are actually very few things I don't like, but generally speaking, these are some of the areas I find a bit lacking: Reliance on an internet connection for real-time data Initial learning curve for some users Reports that sometimes require additional configuration to be useful Notifications that can become excessive if not properly configured Limitations on advanced customization of some modules Occasional delays in data updates **What problems is Samsara solving and how is that benefiting you?** This system is very comprehensive. As a user, I can tell you that it has been a huge help in addressing the following issues that other systems don’t handle: Lack of full visibility into operations Samsara integrates GPS, cameras, sensors, and telemetry into a single platform, eliminating the need for multiple separate systems. Difficulty verifying incidents or accidents With its AI-powered cameras, you can see what actually happened (not just the location), something many basic GPS systems don’t offer. Poor driving habits that are hard to detect It detects events like cell phone use, distractions, or aggressive driving in real time. Reactive maintenance management It enables preventive maintenance based on actual vehicle usage (not just by schedule). Lack of evidence for clients or audits It saves history, routes, events, and video, which is useful for backing up deliveries or resolving disputes. ### 49. Amazing Setup and Support—Quick, Easy Installation with Samsara **Rating:** 4.5/5.0 stars **Reviewed by:** Amy M. | Reception/Accounts Payable, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Samsara?** The whole process from set up to initialization has been amazing. The Samsara staff has been very supportive and helpful. The sales team was there every step of the way to provide help and information as we were testing out the product, but they never pressured us to purchase. The installation was so quick and easy, especially compared to other products we had tested. The staff and the amazing product made it a no brainer for us to become part of the Samsara family. **What do you dislike about Samsara?** The backend on the customer side hasn't been as straightforward as some of our staff here has hoped it to be. It's taken a bit longer to learn the ins and outs. **What problems is Samsara solving and how is that benefiting you?** we are new to federal trucking, and it's been so helpful with our record keeping. The incidents of unsafe driving, and speeding have been greatly decreased among our more adventurous drivers ### 50. Straightforward API, Diverse and Useful Features, and Personal, Professional Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Samsara?** The API is straightforward and easy to use, which has been super helpful for our back-office and documentation processes. The app itself is also easy to navigate, and even newer features—like the incoming weather feature—open up great options for our dispatch team to use. Customer support has been personal and professional, and they actively work to address any concerns we have as a company. On top of that, when I need something small, the AI chat feature has actually been pretty helpful. Overall, the performance and access we pay for are well worth it. **What do you dislike about Samsara?** At times, it can be challenging to find where a particular feature lives within the app. Some items, like managing email notifications, were only possible by contacting our representative and couldn’t be changed within the app itself. This isn’t a huge issue overall, but it can still be confusing to figure out where a specific setting is located in the menus and what steps are needed to update it. **What problems is Samsara solving and how is that benefiting you?** It solves a lot for us, but the primary ones would be: 1. A central location where our DVIRs live, and where our drivers can walk through them and record them properly. 2. Direct access to the current odometer, running state, and location of the vehicle, which helps with dispatch, service management (odometer), tracking time on and off the jobsite, and driver coaching. 3. Dashcams and crash detection software. For example, we recently had a crash incident and when I went to collect the dashcam footage, it had already detected the incident, captured the appropriate data, and trimmed the video accordingly. ## Samsara Discussions - [Does Samsara GPS record audio?](https://www.g2.com/discussions/does-samsara-gps-record-audio) - 5 comments, 2 upvotes - [How much does Samsara cost per month?](https://www.g2.com/discussions/how-much-does-samsara-cost-per-month) - 2 comments, 2 upvotes - [What is Samsara tracking?](https://www.g2.com/discussions/what-is-samsara-tracking) - 2 comments, 1 upvote - [View Samsara pricing details and edition comparison](https://www.g2.com/products/samsara/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-06+20%3A41%3A22+-0500&secure%5Bsession_id%5D=e1066acf-2003-4ef3-9e55-fdc679676942&secure%5Btoken%5D=f1e20910cece2d1a1a2f96e604bb1a71f8b7b443b5e58e0d474949e3bd39bb5b&format=llm_user) ## Samsara Integrations - [10 Speed](https://www.g2.com/products/10-speed/reviews) - 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[Yeti Software](https://www.g2.com/products/yeti-software/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Samsara Features **Vehicle Management** - Inventory - Fuel Management - Maintenance - Vehicle Tracking **Asset Definition** - Asset Register - Asset Tracking - Relationships - Asset Tracking - Costs - Asset Tracking **Records Management** - Dispatch records - Truck maintenance records - Driver pay records - Mileage reports - IFTA reports - Fuel management reports - Driver analytics **Reporting** - Expense reporting - Fuel reports - Vehicle reporting - Service costs **Vehicle Tracking** - Alerts - Locations - Fuel Consumption - Inventory - Geofencing **ELD Compliance** - Hours Logged - Preventive Maintenance - DVIR - Offline Access **Driver Management ** - Onboarding - Safety - Driver Tracking - Driver Behavior **Deliveries** - ETAs - Proof of delivery - Route Optimization **Asset Tracking** - Location - Asset Tracking - Status - Asset Tracking - History - Asset Tracking **Accounting** - Invoicing - Payroll - Accounts Receivable/Accounts Payable **Task Alerts** - Maintenance alerts - Mileage reminders - Notifications **Driver Tracking** - Alerts - Mileage - Performance - ETAs **Dashcam** - Automatic Incident Detection - Safety Score - Automated Footage Upload **Order Management** - Order processing - LTL orders **Planning** - Calendar - Maintenance priority - Scheduling **Analytics** - Vehicle Performance - Driver Performance - Cost **Agentic AI - Asset Tracking** - Natural Language Interaction **Analytics** - Vehicle Performance - Driver Performance - Costs **Routing and Dispatch** - Truck routing - Load planning & dispatch - Load tracking **Work Orders** - Approval and Rejection - Automatic service records - Shop communication - Inspection **Agentic AI - Fleet Tracking** - Proactive Assistance - Decision Making **Agentic AI - Fleet Management** - Proactive Assistance - Decision Making - Multi-step Planning - Collision Detection - Natural Language Interaction - Facial Recognition **Agentic AI - Trucking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI - Fleet Management** - Text Summarization ## Top Samsara Alternatives - [Motive](https://www.g2.com/products/motive-technologies/reviews) - 4.4/5.0 (3,083 reviews) - [Lytx](https://www.g2.com/products/lytx/reviews) - 4.3/5.0 (184 reviews) - [Geotab](https://www.g2.com/products/geotab/reviews) - 4.5/5.0 (185 reviews)