Ringover Reviews & Product Details

What I like best about Ringover is how easy it is to use while still offering powerful features. The setup is fast, the interface is clean, and call quality is consistently reliable. The integrations, call analytics, and user management tools make it a very practical solution for day-to-day business operations. Review collected by and hosted on G2.com.

The omnichannel module is very solid and works well overall. That said, there’s still room to further improve integration with Meta channels, particularly to make setup and synchronization smoother and more seamless. These are relatively minor points, and the platform’s core functionality remains strong, reliable, and consistent. Review collected by and hosted on G2.com.

I love the simplicity and speed of installation and use, the ability to make calls from my computer or phone, and to stay reachable even when on the move. The audio quality is excellent and the customer support is always responsive, which makes the tool really convenient for daily use. I also like the call recording feature; I can easily replay a call and listen to it if needed, and get an overall idea of the topic thanks to the written summaries generated by the tool. It really helps me to better follow conversations with my clients. Review collected by and hosted on G2.com.

nothing in particular, it works very well for us Review collected by and hosted on G2.com.

I love how friendly and intuitive Ringover is, which makes it easy to learn and use. The ability to make calls with a single click is a great advantage, as it simplifies managing communications with my clients in the industrial segment. Additionally, it significantly helps me by recording my SDRs' prospecting calls, allowing me to analyze them for greater control and to improve my sales team's training. The integration with my CRM, PipeDrive, is vital for my daily work, achieving effective synchronization with the tools I use. I am very satisfied with the support Ringover provides to my team, giving it a 10 in likelihood of recommendation. Review collected by and hosted on G2.com.

I don't like that the phone app could be more intuitive and have a better design. Additionally, the configuration with other software like my CRM requires patience, manuals, and is a bit complex. Also, I am dealing with difficulties in completing the test of the call analysis function. Review collected by and hosted on G2.com.

We have been users of the Ringover telephony solution for over two years with an integration into the OXIVA CRM. The quality of communication as well as the tools provided in RINGOVER allow us to better understand the structuring of phone calls and to respond to activity peaks. The features of record retrieval and call history directly in our Oxiva CRM are a big plus. Our employees can call directly from the CRM, without having to enter information that automatically comes up from RINGOVER. The quality of the data provided by RINGOVER is a huge advantage, saving us valuable time both in sales and support. Review collected by and hosted on G2.com.

No point bothers us with the RINGOVER solution Review collected by and hosted on G2.com.

I really appreciate the ease of use of Ringover. The interface is clear and intuitive, which allows a new user to get to grips with the tool very quickly, without complex training. This is a great advantage for a sales or support team because we can focus on interactions with customers rather than on the technical side. Moreover, the integrations with CRMs are a real plus. Being able to call directly from the tool and automatically retrieve the history of interactions with prospects or customers saves a lot of time on a daily basis. Review collected by and hosted on G2.com.

Overall, the experience with Ringover is very positive, but as with any tool, there are always a few points that could be improved. For example, some customization features could be a bit more advanced, particularly to better adapt call flows or settings to specific team needs. It also happens that the mobile application is a bit less comprehensive or less stable than the desktop version, which can sometimes limit certain actions when working on the go. Review collected by and hosted on G2.com.

I love using Ringover with my CRM because it allows me to initiate calls directly from it, and the call automatically appears in the correct client record, which greatly facilitates tracking. It automatically enriches my CRM with call summaries, and I appreciate having a direct view of the client record when a contact calls me. I particularly appreciate the new Ringover Empower module, which records calls as structured summaries in my CRM records, saving me a lot of time and allowing me to be more responsive in client follow-up. The installation of Ringover was very simple; I just had to connect the solution to the CRM for everything to be ready. Review collected by and hosted on G2.com.

Ringover could be improved by allowing better integration with the CRM, particularly by enabling the direct sending of SMS from the tool. Review collected by and hosted on G2.com.

What I like the most about Ringover is how easy it is to use on a daily basis. The interface is intuitive and it integrates well with other tools we use. It makes managing calls, messages, and team collaboration much smoother. The call quality is reliable and the analytics features are also very useful for tracking performance and improving customer interactions. Review collected by and hosted on G2.com.

Sometimes the interface could be a bit more responsive, and a few advanced settings are not always very intuitive to find. However, overall the platform works well and the support team is helpful when needed. Review collected by and hosted on G2.com.

I greatly appreciate the responsive and efficient customer service offered by Ringover. The numerous features and configuration options are a real advantage, especially for organizing schedules according to the point of sale and each team member. The ability to go offline for specific tasks, to create personalized voicemail messages with your own voice or AI, accompanied by music, is extremely useful. Furthermore, the wide range of available statistics is very appreciable. I also found the many tutorials on the Ringover website really helpful during the initial setup, alongside a phone and video appointment with easily reachable advisors. Review collected by and hosted on G2.com.

Setting up a simpler dashboard for small businesses Review collected by and hosted on G2.com.

Practical application, with a web app, that allows calling via one's direct line, or displaying with the company's reception number, to set oneself as unavailable during meetings or outside of working hours. Connect to groups to take another line if needed (switchboard, dedicated line, etc.). Good network quality and easy to return missed calls. Creation of a directory. Connection with a simple headset. Review collected by and hosted on G2.com.

Everything is fine. No particular remarks. Review collected by and hosted on G2.com.

The possibility of using it on mobile through its own app, which is very intuitive and works excellently, is a great advantage. It offers all the options expected from any phone application. Additionally, its website is very easy to use and has numerous options and settings, allowing the switchboard to be adapted to the needs of our company. It also has a desktop application for Windows, which opens automatically when the PC starts, making it even more convenient, as it is not necessary to open the web every time the computer is turned on. Review collected by and hosted on G2.com.

For the moment, we haven't found anything we don't like. Review collected by and hosted on G2.com.