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Best Workforce Management Software for Medium-Sized Businesses

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Products classified in the overall Workforce Management category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Workforce Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Workforce Management category.

In addition to qualifying for inclusion in the Workforce Management Software category, to qualify for inclusion in the Medium-Sized Business Workforce Management Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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83 Listings in Workforce Management Available
(6,645)4.8 out of 5
Optimized for quick response
2nd Easiest To Use in Workforce Management software
View top Consulting Services for Rippling
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Autom

    Users
    • Software Engineer
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 35% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Rippling is an application that provides a centralized platform for payroll, benefits, PTO, and other employee-facing interfaces.
    • Reviewers like the ease of use, the ability to access important documents and pay stubs, the option to add multiple bank accounts for salary, and the efficient real-time operation of the platform.
    • Reviewers noted some issues with the design being somewhat unwelcoming and complex, the training taking a long time, the lack of a more in-depth tutorial, and the occasional need for a third-party authenticator.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rippling Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,775
    Intuitive
    2,796
    Simple
    2,336
    User Interface
    1,983
    Easy Access
    1,916
    Cons
    Missing Features
    706
    Limited Features
    441
    Not User-Friendly
    425
    Learning Curve
    387
    Poor Interface Design
    386
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rippling features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Performance
    Average: 8.7
    9.1
    Skills Management
    Average: 8.2
    9.1
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rippling
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, CA
    Twitter
    @Rippling
    9,128 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,863 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Autom

Users
  • Software Engineer
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 35% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Rippling is an application that provides a centralized platform for payroll, benefits, PTO, and other employee-facing interfaces.
  • Reviewers like the ease of use, the ability to access important documents and pay stubs, the option to add multiple bank accounts for salary, and the efficient real-time operation of the platform.
  • Reviewers noted some issues with the design being somewhat unwelcoming and complex, the training taking a long time, the lack of a more in-depth tutorial, and the occasional need for a third-party authenticator.
Rippling Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,775
Intuitive
2,796
Simple
2,336
User Interface
1,983
Easy Access
1,916
Cons
Missing Features
706
Limited Features
441
Not User-Friendly
425
Learning Curve
387
Poor Interface Design
386
Rippling features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
9.4
Performance
Average: 8.7
9.1
Skills Management
Average: 8.2
9.1
Workforce Analytics
Average: 8.4
Seller Details
Seller
Rippling
Company Website
Year Founded
2016
HQ Location
San Francisco, CA
Twitter
@Rippling
9,128 Twitter followers
LinkedIn® Page
www.linkedin.com
3,863 employees on LinkedIn®
(2,464)4.4 out of 5
Optimized for quick response
7th Easiest To Use in Workforce Management software
View top Consulting Services for BambooHR
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BambooHR® is an all-in-one HR software solution designed to eliminate inefficiencies and simplify people management. Trusted by thousands of companies in over 150 countries, BambooHR centralizes your

    Users
    • HR Manager
    • Human Resources Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 65% Mid-Market
    • 31% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • BambooHR is a human resources platform designed to manage and organize employee data, benefits, applicant tracking, and other HR processes.
    • Users frequently mention the user-friendly interface, the ease of navigation, the ability for employees to update their own information, and the platform's ability to integrate well with current programs.
    • Users experienced issues with the platform's customization options, lack of integration with certain accounting software, and difficulties with the platform's settings and access levels.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BambooHR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    792
    Simple
    364
    Helpful
    355
    Features
    347
    Customer Support
    279
    Cons
    Missing Features
    259
    Limited Customization
    242
    Limited Features
    233
    Limited Options
    140
    Limited Capabilities
    120
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BambooHR features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Performance
    Average: 8.7
    7.4
    Skills Management
    Average: 8.2
    8.2
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BambooHR
    Company Website
    Year Founded
    2008
    HQ Location
    Draper, UT
    Twitter
    @bamboohr
    18,368 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,653 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BambooHR® is an all-in-one HR software solution designed to eliminate inefficiencies and simplify people management. Trusted by thousands of companies in over 150 countries, BambooHR centralizes your

Users
  • HR Manager
  • Human Resources Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 65% Mid-Market
  • 31% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • BambooHR is a human resources platform designed to manage and organize employee data, benefits, applicant tracking, and other HR processes.
  • Users frequently mention the user-friendly interface, the ease of navigation, the ability for employees to update their own information, and the platform's ability to integrate well with current programs.
  • Users experienced issues with the platform's customization options, lack of integration with certain accounting software, and difficulties with the platform's settings and access levels.
BambooHR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
792
Simple
364
Helpful
355
Features
347
Customer Support
279
Cons
Missing Features
259
Limited Customization
242
Limited Features
233
Limited Options
140
Limited Capabilities
120
BambooHR features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.7
8.5
Performance
Average: 8.7
7.4
Skills Management
Average: 8.2
8.2
Workforce Analytics
Average: 8.4
Seller Details
Seller
BambooHR
Company Website
Year Founded
2008
HQ Location
Draper, UT
Twitter
@bamboohr
18,368 Twitter followers
LinkedIn® Page
www.linkedin.com
1,653 employees on LinkedIn®

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By UKG
(1,832)4.3 out of 5
11th Easiest To Use in Workforce Management software
View top Consulting Services for UKG Ready
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Designed for small businesses where everyone wears multiple hats, UKG Ready® is the all-in-one HR solution that guides and empowers your people to make their day-to-day easier. From HR and payroll to

    Users
    • Teacher
    • Human Resources Manager
    Industries
    • Hospital & Health Care
    • Retail
    Market Segment
    • 53% Mid-Market
    • 35% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • UKG Ready is a system that offers an interface for tracking timesheets, pay history, and other HR processes.
    • Users like the easy-to-use interface, valuable features, and the ability to securely login and quickly find necessary tools, with many appreciating the face recognition feature for easier login.
    • Users experienced issues with the editing of clock in/out, finding it cumbersome, and some found the mobile interface less friendly, with occasional slow performance or glitches during peak times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • UKG Ready Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    631
    Easy Access
    325
    Time Tracking
    296
    Simple
    269
    Attendance Tracking
    202
    Cons
    Login Issues
    139
    Navigation Difficulty
    107
    Clocking Issues
    91
    Login Problems
    90
    Not Intuitive
    74
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • UKG Ready features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.7
    8.6
    Performance
    Average: 8.7
    8.2
    Skills Management
    Average: 8.2
    8.3
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    UKG
    Company Website
    Year Founded
    1977
    HQ Location
    Weston, FL
    Twitter
    @UKGInc
    44,865 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14,118 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Designed for small businesses where everyone wears multiple hats, UKG Ready® is the all-in-one HR solution that guides and empowers your people to make their day-to-day easier. From HR and payroll to

Users
  • Teacher
  • Human Resources Manager
Industries
  • Hospital & Health Care
  • Retail
Market Segment
  • 53% Mid-Market
  • 35% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • UKG Ready is a system that offers an interface for tracking timesheets, pay history, and other HR processes.
  • Users like the easy-to-use interface, valuable features, and the ability to securely login and quickly find necessary tools, with many appreciating the face recognition feature for easier login.
  • Users experienced issues with the editing of clock in/out, finding it cumbersome, and some found the mobile interface less friendly, with occasional slow performance or glitches during peak times.
UKG Ready Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
631
Easy Access
325
Time Tracking
296
Simple
269
Attendance Tracking
202
Cons
Login Issues
139
Navigation Difficulty
107
Clocking Issues
91
Login Problems
90
Not Intuitive
74
UKG Ready features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.7
8.6
Performance
Average: 8.7
8.2
Skills Management
Average: 8.2
8.3
Workforce Analytics
Average: 8.4
Seller Details
Seller
UKG
Company Website
Year Founded
1977
HQ Location
Weston, FL
Twitter
@UKGInc
44,865 Twitter followers
LinkedIn® Page
www.linkedin.com
14,118 employees on LinkedIn®
(1,617)4.8 out of 5
Optimized for quick response
1st Easiest To Use in Workforce Management software
Save to My Lists
Entry Level Price:₹85.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HROne is a future-ready HCM suite that automates HR processes, simplifies human interactions and delivers actionable insights to build better workplaces. In our pursuit to set everything HR on aut

    Users
    • HR Manager
    • HR Executive
    Industries
    • Manufacturing
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 26% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HROne is a software designed to automate various HR tasks such as attendance tracking, leave management, payroll processing, and employee performance analysis.
    • Users frequently mention the ease of use, the ability to automate HR processes, and the excellent support provided by the HROne team.
    • Reviewers mentioned occasional performance issues during new releases, limitations in mobile app functionality, and difficulties in customizing reports.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • HROne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,000
    Helpful
    564
    Payroll
    469
    Customer Support
    453
    Features
    452
    Cons
    Missing Features
    297
    Limited Features
    271
    Slow Loading
    258
    Improvement Needed
    229
    Slow Performance
    226
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HROne features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Performance
    Average: 8.7
    9.3
    Skills Management
    Average: 8.2
    9.4
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HROne
    Company Website
    Year Founded
    2016
    HQ Location
    Noida
    Twitter
    @hronecloud
    1,626 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    307 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HROne is a future-ready HCM suite that automates HR processes, simplifies human interactions and delivers actionable insights to build better workplaces. In our pursuit to set everything HR on aut

Users
  • HR Manager
  • HR Executive
Industries
  • Manufacturing
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 26% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HROne is a software designed to automate various HR tasks such as attendance tracking, leave management, payroll processing, and employee performance analysis.
  • Users frequently mention the ease of use, the ability to automate HR processes, and the excellent support provided by the HROne team.
  • Reviewers mentioned occasional performance issues during new releases, limitations in mobile app functionality, and difficulties in customizing reports.
HROne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,000
Helpful
564
Payroll
469
Customer Support
453
Features
452
Cons
Missing Features
297
Limited Features
271
Slow Loading
258
Improvement Needed
229
Slow Performance
226
HROne features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.4
Performance
Average: 8.7
9.3
Skills Management
Average: 8.2
9.4
Workforce Analytics
Average: 8.4
Seller Details
Seller
HROne
Company Website
Year Founded
2016
HQ Location
Noida
Twitter
@hronecloud
1,626 Twitter followers
LinkedIn® Page
www.linkedin.com
307 employees on LinkedIn®
(1,268)4.3 out of 5
Optimized for quick response
6th Easiest To Use in Workforce Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    For over 25 years, Paycom Software, Inc. (NYSE: PAYC) has simplified businesses and the lives of their employees through easy-to-use HR and payroll technology to empower transparency through direct ac

    Users
    • Human Resources Manager
    • HR Manager
    Industries
    • Non-Profit Organization Management
    • Hospital & Health Care
    Market Segment
    • 74% Mid-Market
    • 17% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Paycom is a comprehensive HR and Payroll system that integrates various functions into a single platform, including Talent Acquisition, Expense Tracking, Compliance, Reporting, and more.
    • Users like the user-friendly design, the abundance of features, and the excellent customer support, which has been instrumental in resolving issues promptly and ensuring smooth operation.
    • Reviewers noted some issues with the system, such as lack of flexibility with company-specific nuances, difficulty in getting customized reports built, and the system making changes that affect their data without their knowledge.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Paycom Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    203
    Customer Support
    140
    Helpful
    124
    Payroll Management
    95
    Simple
    83
    Cons
    Learning Curve
    53
    Poor Customer Support
    50
    Payroll Issues
    41
    Limited Customization
    39
    Missing Features
    38
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paycom features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.7
    8.8
    Performance
    Average: 8.7
    8.5
    Skills Management
    Average: 8.2
    8.7
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Paycom
    Company Website
    Year Founded
    1998
    HQ Location
    Oklahoma City, OK
    Twitter
    @Paycom
    34,318 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,254 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

For over 25 years, Paycom Software, Inc. (NYSE: PAYC) has simplified businesses and the lives of their employees through easy-to-use HR and payroll technology to empower transparency through direct ac

Users
  • Human Resources Manager
  • HR Manager
Industries
  • Non-Profit Organization Management
  • Hospital & Health Care
Market Segment
  • 74% Mid-Market
  • 17% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Paycom is a comprehensive HR and Payroll system that integrates various functions into a single platform, including Talent Acquisition, Expense Tracking, Compliance, Reporting, and more.
  • Users like the user-friendly design, the abundance of features, and the excellent customer support, which has been instrumental in resolving issues promptly and ensuring smooth operation.
  • Reviewers noted some issues with the system, such as lack of flexibility with company-specific nuances, difficulty in getting customized reports built, and the system making changes that affect their data without their knowledge.
Paycom Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
203
Customer Support
140
Helpful
124
Payroll Management
95
Simple
83
Cons
Learning Curve
53
Poor Customer Support
50
Payroll Issues
41
Limited Customization
39
Missing Features
38
Paycom features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.7
8.8
Performance
Average: 8.7
8.5
Skills Management
Average: 8.2
8.7
Workforce Analytics
Average: 8.4
Seller Details
Seller
Paycom
Company Website
Year Founded
1998
HQ Location
Oklahoma City, OK
Twitter
@Paycom
34,318 Twitter followers
LinkedIn® Page
www.linkedin.com
7,254 employees on LinkedIn®
(2,785)4.4 out of 5
Optimized for quick response
View top Consulting Services for Paylocity
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. But what makes us different is that our technology is backed b

    Users
    • HR Manager
    • Human Resources Manager
    Industries
    • Non-Profit Organization Management
    • Hospital & Health Care
    Market Segment
    • 71% Mid-Market
    • 24% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Paylocity is a payroll processing system that offers customer support and various features for managing payroll and HR related tasks.
    • Reviewers frequently mention the ease of navigation, the availability of customer support, and the comprehensive functionality of Paylocity, including its ability to customize to meet business workflows and processes.
    • Users experienced issues with the implementation process, limitations in creating custom reports, difficulties in getting timely responses from the tax team, and inconsistencies in the notification features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Paylocity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    490
    Helpful
    308
    Customer Support
    284
    Payroll Management
    232
    Payroll
    223
    Cons
    Poor Customer Support
    248
    Missing Features
    136
    Limited Features
    130
    Poor Support Services
    129
    Learning Curve
    127
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paylocity features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    8.6
    Performance
    Average: 8.7
    7.9
    Skills Management
    Average: 8.2
    8.4
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Paylocity
    Company Website
    Year Founded
    1997
    HQ Location
    Schaumburg, IL
    Twitter
    @Paylocity
    4,577 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,743 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. But what makes us different is that our technology is backed b

Users
  • HR Manager
  • Human Resources Manager
Industries
  • Non-Profit Organization Management
  • Hospital & Health Care
Market Segment
  • 71% Mid-Market
  • 24% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Paylocity is a payroll processing system that offers customer support and various features for managing payroll and HR related tasks.
  • Reviewers frequently mention the ease of navigation, the availability of customer support, and the comprehensive functionality of Paylocity, including its ability to customize to meet business workflows and processes.
  • Users experienced issues with the implementation process, limitations in creating custom reports, difficulties in getting timely responses from the tax team, and inconsistencies in the notification features.
Paylocity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
490
Helpful
308
Customer Support
284
Payroll Management
232
Payroll
223
Cons
Poor Customer Support
248
Missing Features
136
Limited Features
130
Poor Support Services
129
Learning Curve
127
Paylocity features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.7
8.6
Performance
Average: 8.7
7.9
Skills Management
Average: 8.2
8.4
Workforce Analytics
Average: 8.4
Seller Details
Seller
Paylocity
Company Website
Year Founded
1997
HQ Location
Schaumburg, IL
Twitter
@Paylocity
4,577 Twitter followers
LinkedIn® Page
www.linkedin.com
5,743 employees on LinkedIn®
(1,326)4.5 out of 5
Optimized for quick response
8th Easiest To Use in Workforce Management software
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Keka HR is a people enabler. It automates people processes and helps build a motivated and committed workplace culture, transforming your company from good to great. With Keka, you can foster a high-p

    Users
    • HR Manager
    • HR Executive
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 75% Mid-Market
    • 20% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Keka HR is a software designed for automating payroll, attendance, and employee management tasks, with features for employee tracking and management.
    • Reviewers frequently mention the user-friendly interface, ease of integration, and the software's ability to simplify HR processes and enhance productivity.
    • Users mentioned issues with the chat support, occasional system downtime, and difficulties with certain features such as the survey feature and integration with other apps.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Keka Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    705
    Simple
    324
    Intuitive
    323
    Customer Support
    309
    Helpful
    308
    Cons
    Missing Features
    154
    Poor Customer Support
    149
    Limited Customization
    125
    Limited Features
    119
    Slow Loading
    89
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Keka features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    8.6
    Performance
    Average: 8.7
    8.4
    Skills Management
    Average: 8.2
    8.7
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    Seattle, US
    Twitter
    @kekahr_official
    1,097 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,038 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Keka HR is a people enabler. It automates people processes and helps build a motivated and committed workplace culture, transforming your company from good to great. With Keka, you can foster a high-p

Users
  • HR Manager
  • HR Executive
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 75% Mid-Market
  • 20% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Keka HR is a software designed for automating payroll, attendance, and employee management tasks, with features for employee tracking and management.
  • Reviewers frequently mention the user-friendly interface, ease of integration, and the software's ability to simplify HR processes and enhance productivity.
  • Users mentioned issues with the chat support, occasional system downtime, and difficulties with certain features such as the survey feature and integration with other apps.
Keka Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
705
Simple
324
Intuitive
323
Customer Support
309
Helpful
308
Cons
Missing Features
154
Poor Customer Support
149
Limited Customization
125
Limited Features
119
Slow Loading
89
Keka features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.7
8.6
Performance
Average: 8.7
8.4
Skills Management
Average: 8.2
8.7
Workforce Analytics
Average: 8.4
Seller Details
Company Website
Year Founded
2015
HQ Location
Seattle, US
Twitter
@kekahr_official
1,097 Twitter followers
LinkedIn® Page
www.linkedin.com
1,038 employees on LinkedIn®
By ADP
(3,502)4.1 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Ta

    Users
    • Human Resources Manager
    • HR Manager
    Industries
    • Hospital & Health Care
    • Non-Profit Organization Management
    Market Segment
    • 63% Mid-Market
    • 20% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ADP Workforce Now is a comprehensive software used for employee database management, payroll processing, and HR functionalities.
    • Users frequently mention the user-friendly interface, easy navigation, and comprehensive features that streamline HR processes, including payroll, benefits administration, and time tracking.
    • Users mentioned issues with customer service, occasional technical glitches, and a steep learning curve due to the extensive features, which can be overwhelming for new users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ADP Workforce Now Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    140
    Helpful
    78
    Features
    69
    Comprehensive Features
    62
    Customer Support
    61
    Cons
    Poor Customer Support
    72
    Missing Features
    43
    Poor Support Services
    41
    Technical Issues
    41
    Difficulty
    31
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ADP Workforce Now features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.1
    Performance
    Average: 8.7
    7.9
    Skills Management
    Average: 8.2
    8.3
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ADP
    Company Website
    Year Founded
    1949
    HQ Location
    Roseland, New Jersey
    Twitter
    @ADP
    49,014 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    72,965 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Ta

Users
  • Human Resources Manager
  • HR Manager
Industries
  • Hospital & Health Care
  • Non-Profit Organization Management
Market Segment
  • 63% Mid-Market
  • 20% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ADP Workforce Now is a comprehensive software used for employee database management, payroll processing, and HR functionalities.
  • Users frequently mention the user-friendly interface, easy navigation, and comprehensive features that streamline HR processes, including payroll, benefits administration, and time tracking.
  • Users mentioned issues with customer service, occasional technical glitches, and a steep learning curve due to the extensive features, which can be overwhelming for new users.
ADP Workforce Now Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
140
Helpful
78
Features
69
Comprehensive Features
62
Customer Support
61
Cons
Poor Customer Support
72
Missing Features
43
Poor Support Services
41
Technical Issues
41
Difficulty
31
ADP Workforce Now features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.7
8.1
Performance
Average: 8.7
7.9
Skills Management
Average: 8.2
8.3
Workforce Analytics
Average: 8.4
Seller Details
Seller
ADP
Company Website
Year Founded
1949
HQ Location
Roseland, New Jersey
Twitter
@ADP
49,014 Twitter followers
LinkedIn® Page
www.linkedin.com
72,965 employees on LinkedIn®
By Zoho
(349)4.4 out of 5
View top Consulting Services for Zoho People
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Entry Level Price:$4.16 /employee/month ...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    It's time to switch from an ERP system to a system of Employee Engagement. Zoho People is an online HRIS which lets you maintain your employee database, manage your workforce and ensures consistency i

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Mid-Market
    • 26% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoho People Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    74
    Features
    34
    HR Management
    31
    Leave Management
    27
    Attendance Tracking
    26
    Cons
    Missing Features
    12
    Learning Curve
    11
    Login Issues
    11
    Slow Performance
    9
    Display Issues
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho People features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Performance
    Average: 8.7
    8.7
    Skills Management
    Average: 8.2
    8.6
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    102,964 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24,715 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

It's time to switch from an ERP system to a system of Employee Engagement. Zoho People is an online HRIS which lets you maintain your employee database, manage your workforce and ensures consistency i

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Mid-Market
  • 26% Small-Business
Zoho People Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
74
Features
34
HR Management
31
Leave Management
27
Attendance Tracking
26
Cons
Missing Features
12
Learning Curve
11
Login Issues
11
Slow Performance
9
Display Issues
8
Zoho People features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.7
8.9
Performance
Average: 8.7
8.7
Skills Management
Average: 8.2
8.6
Workforce Analytics
Average: 8.4
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
102,964 Twitter followers
LinkedIn® Page
www.linkedin.com
24,715 employees on LinkedIn®
Phone
+1 (888) 900-9646
(2,180)4.6 out of 5
4th Easiest To Use in Workforce Management software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational effi

    Users
    • Owner
    • Office Manager
    Industries
    • Construction
    • Retail
    Market Segment
    • 85% Small-Business
    • 15% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Connecteam is a comprehensive platform that allows employees to clock in and out, manage tasks, and provides a variety of features for communication and scheduling.
    • Reviewers frequently mention the ease of use, the ability to have everything in one place, and the convenience of employees being able to clock in and out, as well as the platform's helpful customer service.
    • Users reported issues with the app not working at times, the high price, limitations in customization, and difficulties with certain features such as the geofence and the time clock automatically clocking out after ten hours.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Connecteam Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,716
    Features
    912
    Scheduling
    882
    Intuitive
    793
    Helpful
    759
    Cons
    Missing Features
    480
    Limited Features
    411
    Scheduling Issues
    339
    Limited Options
    262
    Limited Functionality
    257
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Connecteam features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.7
    9.1
    Performance
    Average: 8.7
    8.5
    Skills Management
    Average: 8.2
    8.6
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    New York, NY
    Twitter
    @ConnecteamApp
    1,248 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    306 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational effi

Users
  • Owner
  • Office Manager
Industries
  • Construction
  • Retail
Market Segment
  • 85% Small-Business
  • 15% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Connecteam is a comprehensive platform that allows employees to clock in and out, manage tasks, and provides a variety of features for communication and scheduling.
  • Reviewers frequently mention the ease of use, the ability to have everything in one place, and the convenience of employees being able to clock in and out, as well as the platform's helpful customer service.
  • Users reported issues with the app not working at times, the high price, limitations in customization, and difficulties with certain features such as the geofence and the time clock automatically clocking out after ten hours.
Connecteam Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,716
Features
912
Scheduling
882
Intuitive
793
Helpful
759
Cons
Missing Features
480
Limited Features
411
Scheduling Issues
339
Limited Options
262
Limited Functionality
257
Connecteam features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.7
9.1
Performance
Average: 8.7
8.5
Skills Management
Average: 8.2
8.6
Workforce Analytics
Average: 8.4
Seller Details
Company Website
Year Founded
2015
HQ Location
New York, NY
Twitter
@ConnecteamApp
1,248 Twitter followers
LinkedIn® Page
www.linkedin.com
306 employees on LinkedIn®
(1,016)4.4 out of 5
Optimized for quick response
10th Easiest To Use in Workforce Management software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    greytHR is a comprehensive Human Resource Management System (HRMS) designed to streamline complex, recurring, and essential HR and payroll functions in a compliant and secure manner. This platform pro

    Users
    • HR Manager
    • HR
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 64% Mid-Market
    • 26% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • GreytHR is a HR management software designed to streamline HR processes such as payroll management, attendance tracking, and employee data administration.
    • Reviewers like the user-friendly interface, the automation of various HR tasks, and the comprehensive customer support provided by the GreytHR team.
    • Users mentioned issues with limited customization options, occasional slow response from customer support, and performance issues with the mobile application.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • greytHR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    221
    Payroll
    115
    Features
    111
    Payroll Management
    103
    Simple
    100
    Cons
    Poor Customer Support
    47
    Slow Loading
    41
    Missing Features
    38
    Limited Customization
    37
    Slow Performance
    35
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • greytHR features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Performance
    Average: 8.7
    8.7
    Skills Management
    Average: 8.2
    8.6
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1994
    HQ Location
    Bangalore
    Twitter
    @greythr2
    1,112 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    899 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

greytHR is a comprehensive Human Resource Management System (HRMS) designed to streamline complex, recurring, and essential HR and payroll functions in a compliant and secure manner. This platform pro

Users
  • HR Manager
  • HR
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 64% Mid-Market
  • 26% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • GreytHR is a HR management software designed to streamline HR processes such as payroll management, attendance tracking, and employee data administration.
  • Reviewers like the user-friendly interface, the automation of various HR tasks, and the comprehensive customer support provided by the GreytHR team.
  • Users mentioned issues with limited customization options, occasional slow response from customer support, and performance issues with the mobile application.
greytHR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
221
Payroll
115
Features
111
Payroll Management
103
Simple
100
Cons
Poor Customer Support
47
Slow Loading
41
Missing Features
38
Limited Customization
37
Slow Performance
35
greytHR features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.7
8.5
Performance
Average: 8.7
8.7
Skills Management
Average: 8.2
8.6
Workforce Analytics
Average: 8.4
Seller Details
Company Website
Year Founded
1994
HQ Location
Bangalore
Twitter
@greythr2
1,112 Twitter followers
LinkedIn® Page
www.linkedin.com
899 employees on LinkedIn®
(321)4.5 out of 5
Optimized for quick response
9th Easiest To Use in Workforce Management software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    As contact centers face evolving challenges and increasing demands, rapid innovation in workforce optimization (WFO) technology promises to rise to the occasion and help achieve an elevated approach.

    Users
    • Workforce Analyst
    • Risk Investigator
    Industries
    • Consumer Services
    • Hospital & Health Care
    Market Segment
    • 53% Mid-Market
    • 41% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Calabrio ONE Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    82
    Scheduling
    52
    Helpful
    38
    Efficiency
    28
    Features
    28
    Cons
    Missing Features
    27
    Scheduling Issues
    17
    Inaccurate Data Analysis
    10
    Limitations
    10
    Slow Loading
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Calabrio ONE features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    9.2
    Performance
    Average: 8.7
    8.9
    Skills Management
    Average: 8.2
    9.0
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Calabrio
    Company Website
    Year Founded
    2007
    HQ Location
    Minneapolis, MN
    Twitter
    @Calabrio
    2,278 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    550 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

As contact centers face evolving challenges and increasing demands, rapid innovation in workforce optimization (WFO) technology promises to rise to the occasion and help achieve an elevated approach.

Users
  • Workforce Analyst
  • Risk Investigator
Industries
  • Consumer Services
  • Hospital & Health Care
Market Segment
  • 53% Mid-Market
  • 41% Enterprise
Calabrio ONE Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
82
Scheduling
52
Helpful
38
Efficiency
28
Features
28
Cons
Missing Features
27
Scheduling Issues
17
Inaccurate Data Analysis
10
Limitations
10
Slow Loading
9
Calabrio ONE features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.7
9.2
Performance
Average: 8.7
8.9
Skills Management
Average: 8.2
9.0
Workforce Analytics
Average: 8.4
Seller Details
Seller
Calabrio
Company Website
Year Founded
2007
HQ Location
Minneapolis, MN
Twitter
@Calabrio
2,278 Twitter followers
LinkedIn® Page
www.linkedin.com
550 employees on LinkedIn®
(511)4.1 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Five9 Intelligent CX Platform provides a comprehensive suite of solutions to engage with customers across their channel of choice, empower managers with insights and intelligence into contact cent

    Users
    • Customer Service Representative
    Industries
    • Consumer Services
    • Financial Services
    Market Segment
    • 57% Mid-Market
    • 24% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Five9 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    64
    Customer Support
    56
    Helpful
    50
    Features
    44
    Call Management
    34
    Cons
    Call Issues
    27
    Missing Features
    23
    Poor Customer Support
    21
    Complexity
    16
    Difficult Setup
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Five9 features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.7
    8.6
    Performance
    Average: 8.7
    8.6
    Skills Management
    Average: 8.2
    8.2
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Five9
    Company Website
    Year Founded
    2001
    HQ Location
    San Ramon, CA
    Twitter
    @Five9
    14,760 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,995 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Five9 Intelligent CX Platform provides a comprehensive suite of solutions to engage with customers across their channel of choice, empower managers with insights and intelligence into contact cent

Users
  • Customer Service Representative
Industries
  • Consumer Services
  • Financial Services
Market Segment
  • 57% Mid-Market
  • 24% Small-Business
Five9 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
64
Customer Support
56
Helpful
50
Features
44
Call Management
34
Cons
Call Issues
27
Missing Features
23
Poor Customer Support
21
Complexity
16
Difficult Setup
16
Five9 features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.7
8.6
Performance
Average: 8.7
8.6
Skills Management
Average: 8.2
8.2
Workforce Analytics
Average: 8.4
Seller Details
Seller
Five9
Company Website
Year Founded
2001
HQ Location
San Ramon, CA
Twitter
@Five9
14,760 Twitter followers
LinkedIn® Page
www.linkedin.com
2,995 employees on LinkedIn®
(1,048)4.3 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TCP Software’s Humanity Scheduling is a leading employee scheduling platform that streamlines day-to-day workforce management processes and accelerates shift schedule creation by up to 80 percent. Usi

    Users
    • General Manager
    • Manager
    Industries
    • Hospital & Health Care
    • Retail
    Market Segment
    • 48% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TCP Humanity Scheduling Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    65
    Scheduling
    51
    Scheduling Ease
    44
    Helpful
    30
    Shift Management
    28
    Cons
    Scheduling Issues
    23
    Shift Management
    12
    Software Bugs
    11
    Limited Features
    9
    Missing Features
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TCP Humanity Scheduling features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    8.4
    Performance
    Average: 8.7
    8.2
    Skills Management
    Average: 8.2
    8.2
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1988
    HQ Location
    Plano, US
    Twitter
    @tcpsoftware
    462 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,105 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TCP Software’s Humanity Scheduling is a leading employee scheduling platform that streamlines day-to-day workforce management processes and accelerates shift schedule creation by up to 80 percent. Usi

Users
  • General Manager
  • Manager
Industries
  • Hospital & Health Care
  • Retail
Market Segment
  • 48% Mid-Market
  • 38% Small-Business
TCP Humanity Scheduling Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
65
Scheduling
51
Scheduling Ease
44
Helpful
30
Shift Management
28
Cons
Scheduling Issues
23
Shift Management
12
Software Bugs
11
Limited Features
9
Missing Features
9
TCP Humanity Scheduling features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.7
8.4
Performance
Average: 8.7
8.2
Skills Management
Average: 8.2
8.2
Workforce Analytics
Average: 8.4
Seller Details
Company Website
Year Founded
1988
HQ Location
Plano, US
Twitter
@tcpsoftware
462 Twitter followers
LinkedIn® Page
www.linkedin.com
1,105 employees on LinkedIn®
(1,350)4.5 out of 5
Optimized for quick response
3rd Easiest To Use in Workforce Management software
Save to My Lists
Entry Level Price:$4.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hubstaff is a cutting-edge workforce analytics software solution designed to enhance productivity across remote, hybrid, and in-house teams while ensuring a positive employee experience. Hubstaff inte

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 60% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Hubstaff is a time tracking and productivity management tool that allows employers to monitor work hours and productivity of employees.
    • Reviewers frequently mention the ease of use, detailed reports, and the ability to track productivity and work hours accurately as key benefits of Hubstaff.
    • Users reported issues with the screenshot feature feeling intrusive, occasional glitches, and concerns about the accuracy of activity level tracking.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hubstaff Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Time Tracking
    559
    Ease of Use
    508
    Tracking Ease
    400
    Time-saving
    268
    Simple
    267
    Cons
    Time Tracking Issues
    202
    Inaccurate Tracking
    196
    Time Tracking
    157
    Software Bugs
    114
    Screenshot Issues
    103
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hubstaff features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    9.1
    Performance
    Average: 8.7
    8.5
    Skills Management
    Average: 8.2
    9.1
    Workforce Analytics
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hubstaff
    Company Website
    Year Founded
    2013
    HQ Location
    Indianapolis, IN
    Twitter
    @HubStaff
    11,797 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    280 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hubstaff is a cutting-edge workforce analytics software solution designed to enhance productivity across remote, hybrid, and in-house teams while ensuring a positive employee experience. Hubstaff inte

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 60% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Hubstaff is a time tracking and productivity management tool that allows employers to monitor work hours and productivity of employees.
  • Reviewers frequently mention the ease of use, detailed reports, and the ability to track productivity and work hours accurately as key benefits of Hubstaff.
  • Users reported issues with the screenshot feature feeling intrusive, occasional glitches, and concerns about the accuracy of activity level tracking.
Hubstaff Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Time Tracking
559
Ease of Use
508
Tracking Ease
400
Time-saving
268
Simple
267
Cons
Time Tracking Issues
202
Inaccurate Tracking
196
Time Tracking
157
Software Bugs
114
Screenshot Issues
103
Hubstaff features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.7
9.1
Performance
Average: 8.7
8.5
Skills Management
Average: 8.2
9.1
Workforce Analytics
Average: 8.4
Seller Details
Seller
Hubstaff
Company Website
Year Founded
2013
HQ Location
Indianapolis, IN
Twitter
@HubStaff
11,797 Twitter followers
LinkedIn® Page
www.linkedin.com
280 employees on LinkedIn®