Best Software for 2025 is now live!

Best Benefits Administration Software

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Benefits administration software helps organizations plan and administer employee benefits packages and ensure compliance with government regulations. These systems manage employee benefits, such as insurance plans and stock options, and facilitate open enrollment periods through an administrative dashboard.

Organizations also use these tools to view and adjust employee benefits packages. Benefits administration tools frequently offer employee portals and self-service options to enable employees to view, manage, and update personal information and documents.

These systems are most commonly used by HR departments, enabling HR managers to administer benefits packages and encourage healthy usage among employees. Additionally, with benefits administration software, organizations can identify the benefits that provide the most value to employees and reduce overall costs. They also help companies remain compliant with federal and local regulations, including the Affordable Care Act (ACA) and the Health Insurance Portability and Accountability Act (HIPAA).

Benefits administration software can be implemented as a standalone solution or part of an integrated HR management suite. Many benefits administration software providers also function as business process as a service (BPaaS) providers by providing benefits administration and payroll services.

Certain business administration products may overlap with those found in the employee perks software category. However, those products focus on managing benefits outside a standard employee benefits package. Solutions in this category are segmented by a Best of Breed filter to differentiate between products whose core offering is benefits administration and those that do not primarily focus on benefits administration but meet the requirements.

To qualify for inclusion in the Benefits Administration category, a product must:

Provide a centralized administrator dashboard to visualize benefits data
Facilitate access to marketplaces of benefits vendors, such as insurance carriers
Offer a benefits portal through which employers and employees can access benefits plans, update information, and enroll in benefits during and outside of the annual open enrollment period
Enable administrators to create total compensation statements to share with relevant stakeholders
Help HR managers check and report on employee and organizational compliance with government regulations through built-in compliance checking and reporting features

Best Benefits Administration Software At A Glance

Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
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Best for Enterprise:
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
164 Listings in Benefits Administration Available
(6,642)4.8 out of 5
Optimized for quick response
1st Easiest To Use in Benefits Administration software
View top Consulting Services for Rippling
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Autom

    Users
    • Software Engineer
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 35% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Rippling is an application that provides a centralized platform for payroll, benefits, PTO, and other employee-facing interfaces.
    • Reviewers like the ease of use, the ability to access important documents and pay stubs, the option to add multiple bank accounts for salary, and the efficient real-time operation of the platform.
    • Reviewers noted some issues with the design being somewhat unwelcoming and complex, the training taking a long time, the lack of a more in-depth tutorial, and the occasional need for a third-party authenticator.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rippling Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,775
    Intuitive
    2,796
    Simple
    2,336
    User Interface
    1,983
    Easy Access
    1,916
    Cons
    Missing Features
    706
    Limited Features
    441
    Not User-Friendly
    425
    Learning Curve
    387
    Poor Interface Design
    386
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rippling features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Benefits Record Management
    Average: 8.6
    9.4
    Enrollment Planning
    Average: 8.5
    9.5
    Benefits Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rippling
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, CA
    Twitter
    @Rippling
    9,128 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,863 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Autom

Users
  • Software Engineer
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 35% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Rippling is an application that provides a centralized platform for payroll, benefits, PTO, and other employee-facing interfaces.
  • Reviewers like the ease of use, the ability to access important documents and pay stubs, the option to add multiple bank accounts for salary, and the efficient real-time operation of the platform.
  • Reviewers noted some issues with the design being somewhat unwelcoming and complex, the training taking a long time, the lack of a more in-depth tutorial, and the occasional need for a third-party authenticator.
Rippling Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,775
Intuitive
2,796
Simple
2,336
User Interface
1,983
Easy Access
1,916
Cons
Missing Features
706
Limited Features
441
Not User-Friendly
425
Learning Curve
387
Poor Interface Design
386
Rippling features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
9.4
Benefits Record Management
Average: 8.6
9.4
Enrollment Planning
Average: 8.5
9.5
Benefits Dashboards
Average: 8.6
Seller Details
Seller
Rippling
Company Website
Year Founded
2016
HQ Location
San Francisco, CA
Twitter
@Rippling
9,128 Twitter followers
LinkedIn® Page
www.linkedin.com
3,863 employees on LinkedIn®
(2,296)4.5 out of 5
Optimized for quick response
2nd Easiest To Use in Benefits Administration software
View top Consulting Services for Gusto
Save to My Lists
Entry Level Price:Starting at $46.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Whether you’re just getting started or scaling your fast-growing business, Gusto is the partner you need to grow and nurture your team. With Gusto, you get modern HR features like payroll, benefits, h

    Users
    • Owner
    • CEO
    Industries
    • Computer Software
    • Non-Profit Organization Management
    Market Segment
    • 91% Small-Business
    • 8% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • GUSTO is a platform for managing Human Resources and Payroll, used for setting up new hires, processing payroll, and generating reports for day-to-day operations.
    • Reviewers appreciate the user-friendly interface of GUSTO, its seamless integration of new employees, and the helpful customer support that is readily available.
    • Users experienced issues with GUSTO's customer service, citing slow response times, inconsistent answers to payroll-related problems, and a lack of proactive communication about filing issues.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gusto Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    823
    Payroll Ease
    565
    Payroll
    528
    Easy Payroll
    393
    Payroll Management
    336
    Cons
    Poor Customer Support
    137
    Payroll Issues
    105
    Poor Support Services
    104
    Missing Features
    102
    Expensive
    68
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gusto features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Benefits Record Management
    Average: 8.6
    8.7
    Enrollment Planning
    Average: 8.5
    9.1
    Benefits Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Gusto
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @GustoHQ
    20,209 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,229 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Whether you’re just getting started or scaling your fast-growing business, Gusto is the partner you need to grow and nurture your team. With Gusto, you get modern HR features like payroll, benefits, h

Users
  • Owner
  • CEO
Industries
  • Computer Software
  • Non-Profit Organization Management
Market Segment
  • 91% Small-Business
  • 8% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • GUSTO is a platform for managing Human Resources and Payroll, used for setting up new hires, processing payroll, and generating reports for day-to-day operations.
  • Reviewers appreciate the user-friendly interface of GUSTO, its seamless integration of new employees, and the helpful customer support that is readily available.
  • Users experienced issues with GUSTO's customer service, citing slow response times, inconsistent answers to payroll-related problems, and a lack of proactive communication about filing issues.
Gusto Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
823
Payroll Ease
565
Payroll
528
Easy Payroll
393
Payroll Management
336
Cons
Poor Customer Support
137
Payroll Issues
105
Poor Support Services
104
Missing Features
102
Expensive
68
Gusto features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.7
8.9
Benefits Record Management
Average: 8.6
8.7
Enrollment Planning
Average: 8.5
9.1
Benefits Dashboards
Average: 8.6
Seller Details
Seller
Gusto
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@GustoHQ
20,209 Twitter followers
LinkedIn® Page
www.linkedin.com
3,229 employees on LinkedIn®

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(995)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Benefits Administration software
View top Consulting Services for Justworks
Save to My Lists
Entry Level Price:$8.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Justworks is a multi-product solution offering global payroll, benefits, compliance support, time tracking, HR tools and more with award-winning support by HR certified experts. We handle the nitty

    Users
    • Operations Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 76% Small-Business
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Justworks is a platform that simplifies employee onboarding, health plan selection, commission payments, and other HR tasks.
    • Reviewers appreciate the platform's user-friendly interface, seamless navigation, and excellent customer service, highlighting its efficiency in managing payroll, time off, and benefits.
    • Users reported issues with the benefits renewal process, limitations in high-level HR tasks, and difficulties with the integration of certain features, as well as dissatisfaction with the increase in benefits costs after the first year.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Justworks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    422
    Customer Support
    267
    Helpful
    242
    Intuitive
    168
    User Interface
    162
    Cons
    Missing Features
    70
    Poor Customer Support
    66
    Limited Features
    55
    Employee Management
    50
    Poor Support Services
    50
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Justworks features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Benefits Record Management
    Average: 8.6
    9.0
    Enrollment Planning
    Average: 8.5
    9.0
    Benefits Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Justworks
    Company Website
    Year Founded
    2012
    HQ Location
    New York
    LinkedIn® Page
    www.linkedin.com
    1,520 employees on LinkedIn®
    Ownership
    NASDAQ: JW
Product Description
How are these determined?Information
This description is provided by the seller.

Justworks is a multi-product solution offering global payroll, benefits, compliance support, time tracking, HR tools and more with award-winning support by HR certified experts. We handle the nitty

Users
  • Operations Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 76% Small-Business
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Justworks is a platform that simplifies employee onboarding, health plan selection, commission payments, and other HR tasks.
  • Reviewers appreciate the platform's user-friendly interface, seamless navigation, and excellent customer service, highlighting its efficiency in managing payroll, time off, and benefits.
  • Users reported issues with the benefits renewal process, limitations in high-level HR tasks, and difficulties with the integration of certain features, as well as dissatisfaction with the increase in benefits costs after the first year.
Justworks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
422
Customer Support
267
Helpful
242
Intuitive
168
User Interface
162
Cons
Missing Features
70
Poor Customer Support
66
Limited Features
55
Employee Management
50
Poor Support Services
50
Justworks features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
9.0
Benefits Record Management
Average: 8.6
9.0
Enrollment Planning
Average: 8.5
9.0
Benefits Dashboards
Average: 8.6
Seller Details
Seller
Justworks
Company Website
Year Founded
2012
HQ Location
New York
LinkedIn® Page
www.linkedin.com
1,520 employees on LinkedIn®
Ownership
NASDAQ: JW
(2,785)4.4 out of 5
Optimized for quick response
8th Easiest To Use in Benefits Administration software
View top Consulting Services for Paylocity
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. But what makes us different is that our technology is backed b

    Users
    • HR Manager
    • Human Resources Manager
    Industries
    • Non-Profit Organization Management
    • Hospital & Health Care
    Market Segment
    • 71% Mid-Market
    • 24% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Paylocity is a payroll processing system that offers customer support and various features for managing payroll and HR related tasks.
    • Reviewers frequently mention the ease of navigation, the availability of customer support, and the comprehensive functionality of Paylocity, including its ability to customize to meet business workflows and processes.
    • Users experienced issues with the implementation process, limitations in creating custom reports, difficulties in getting timely responses from the tax team, and inconsistencies in the notification features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Paylocity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    490
    Helpful
    308
    Customer Support
    284
    Payroll Management
    232
    Payroll
    223
    Cons
    Poor Customer Support
    248
    Missing Features
    136
    Limited Features
    130
    Poor Support Services
    129
    Learning Curve
    127
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paylocity features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    8.6
    Benefits Record Management
    Average: 8.6
    7.8
    Enrollment Planning
    Average: 8.5
    8.6
    Benefits Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Paylocity
    Company Website
    Year Founded
    1997
    HQ Location
    Schaumburg, IL
    Twitter
    @Paylocity
    4,577 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,743 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. But what makes us different is that our technology is backed b

Users
  • HR Manager
  • Human Resources Manager
Industries
  • Non-Profit Organization Management
  • Hospital & Health Care
Market Segment
  • 71% Mid-Market
  • 24% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Paylocity is a payroll processing system that offers customer support and various features for managing payroll and HR related tasks.
  • Reviewers frequently mention the ease of navigation, the availability of customer support, and the comprehensive functionality of Paylocity, including its ability to customize to meet business workflows and processes.
  • Users experienced issues with the implementation process, limitations in creating custom reports, difficulties in getting timely responses from the tax team, and inconsistencies in the notification features.
Paylocity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
490
Helpful
308
Customer Support
284
Payroll Management
232
Payroll
223
Cons
Poor Customer Support
248
Missing Features
136
Limited Features
130
Poor Support Services
129
Learning Curve
127
Paylocity features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.7
8.6
Benefits Record Management
Average: 8.6
7.8
Enrollment Planning
Average: 8.5
8.6
Benefits Dashboards
Average: 8.6
Seller Details
Seller
Paylocity
Company Website
Year Founded
1997
HQ Location
Schaumburg, IL
Twitter
@Paylocity
4,577 Twitter followers
LinkedIn® Page
www.linkedin.com
5,743 employees on LinkedIn®
By ADP
(3,502)4.1 out of 5
Optimized for quick response
View top Consulting Services for ADP Workforce Now
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Ta

    Users
    • Human Resources Manager
    • HR Manager
    Industries
    • Hospital & Health Care
    • Non-Profit Organization Management
    Market Segment
    • 63% Mid-Market
    • 20% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ADP Workforce Now is a comprehensive software used for employee database management, payroll processing, and HR functionalities.
    • Users frequently mention the user-friendly interface, easy navigation, and comprehensive features that streamline HR processes, including payroll, benefits administration, and time tracking.
    • Users mentioned issues with customer service, occasional technical glitches, and a steep learning curve due to the extensive features, which can be overwhelming for new users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ADP Workforce Now Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    140
    Helpful
    78
    Features
    69
    Comprehensive Features
    62
    Customer Support
    61
    Cons
    Poor Customer Support
    72
    Missing Features
    43
    Poor Support Services
    41
    Technical Issues
    41
    Difficulty
    31
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ADP Workforce Now features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Benefits Record Management
    Average: 8.6
    8.4
    Enrollment Planning
    Average: 8.5
    8.5
    Benefits Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ADP
    Company Website
    Year Founded
    1949
    HQ Location
    Roseland, New Jersey
    Twitter
    @ADP
    49,014 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    72,965 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Ta

Users
  • Human Resources Manager
  • HR Manager
Industries
  • Hospital & Health Care
  • Non-Profit Organization Management
Market Segment
  • 63% Mid-Market
  • 20% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ADP Workforce Now is a comprehensive software used for employee database management, payroll processing, and HR functionalities.
  • Users frequently mention the user-friendly interface, easy navigation, and comprehensive features that streamline HR processes, including payroll, benefits administration, and time tracking.
  • Users mentioned issues with customer service, occasional technical glitches, and a steep learning curve due to the extensive features, which can be overwhelming for new users.
ADP Workforce Now Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
140
Helpful
78
Features
69
Comprehensive Features
62
Customer Support
61
Cons
Poor Customer Support
72
Missing Features
43
Poor Support Services
41
Technical Issues
41
Difficulty
31
ADP Workforce Now features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.7
8.5
Benefits Record Management
Average: 8.6
8.4
Enrollment Planning
Average: 8.5
8.5
Benefits Dashboards
Average: 8.6
Seller Details
Seller
ADP
Company Website
Year Founded
1949
HQ Location
Roseland, New Jersey
Twitter
@ADP
49,014 Twitter followers
LinkedIn® Page
www.linkedin.com
72,965 employees on LinkedIn®
By ADP
(284)4.3 out of 5
Optimized for quick response
14th Easiest To Use in Benefits Administration software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ADP TotalSource is the nation's largest full-service, all-in-one PEO solution, serving 742,000+ client employees. We help you take care of the people side of your business. Our full-service HR sol

    Users
    • President
    • Controller
    Industries
    • Non-Profit Organization Management
    • Construction
    Market Segment
    • 72% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ADP TotalSource Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    44
    Ease of Use
    40
    HR Management
    37
    Benefits
    35
    Payroll Management
    30
    Cons
    Poor Customer Support
    27
    High Fees
    18
    Expensive
    17
    Payroll Issues
    16
    Ineffective Communication
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ADP TotalSource features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.7
    8.3
    Benefits Record Management
    Average: 8.6
    8.3
    Enrollment Planning
    Average: 8.5
    8.6
    Benefits Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ADP
    Company Website
    Year Founded
    1949
    HQ Location
    Roseland, New Jersey
    Twitter
    @ADP
    49,014 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    72,965 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ADP TotalSource is the nation's largest full-service, all-in-one PEO solution, serving 742,000+ client employees. We help you take care of the people side of your business. Our full-service HR sol

Users
  • President
  • Controller
Industries
  • Non-Profit Organization Management
  • Construction
Market Segment
  • 72% Small-Business
  • 24% Mid-Market
ADP TotalSource Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
44
Ease of Use
40
HR Management
37
Benefits
35
Payroll Management
30
Cons
Poor Customer Support
27
High Fees
18
Expensive
17
Payroll Issues
16
Ineffective Communication
14
ADP TotalSource features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.7
8.3
Benefits Record Management
Average: 8.6
8.3
Enrollment Planning
Average: 8.5
8.6
Benefits Dashboards
Average: 8.6
Seller Details
Seller
ADP
Company Website
Year Founded
1949
HQ Location
Roseland, New Jersey
Twitter
@ADP
49,014 Twitter followers
LinkedIn® Page
www.linkedin.com
72,965 employees on LinkedIn®
(615)4.9 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-a

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 76% Enterprise
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Forma Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    371
    Helpful
    120
    Intuitive
    116
    Simple
    115
    Submission Process
    111
    Cons
    Reimbursement Issues
    37
    Insufficient Information
    31
    Lack of Information
    31
    Claim Issues
    22
    Access Difficulty
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Forma features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Benefits Record Management
    Average: 8.6
    9.2
    Enrollment Planning
    Average: 8.5
    9.7
    Benefits Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Forma
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    226 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-a

Users
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 76% Enterprise
  • 20% Mid-Market
Forma Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
371
Helpful
120
Intuitive
116
Simple
115
Submission Process
111
Cons
Reimbursement Issues
37
Insufficient Information
31
Lack of Information
31
Claim Issues
22
Access Difficulty
20
Forma features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.4
Benefits Record Management
Average: 8.6
9.2
Enrollment Planning
Average: 8.5
9.7
Benefits Dashboards
Average: 8.6
Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Workday is a leading provider of enterprise cloud applications for finance, HR, and planning that delivers financial management, human capital management, and analytics applications designed for the w

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 63% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Workday Benefits Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Comprehensive Features
    1
    Customizability
    1
    Easy Access
    1
    Easy Integrations
    1
    Cons
    Design Issues
    1
    Difficulty
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Workday Benefits features and usability ratings that predict user satisfaction
    7.1
    Has the product been a good partner in doing business?
    Average: 8.7
    8.8
    Benefits Record Management
    Average: 8.6
    8.6
    Enrollment Planning
    Average: 8.5
    8.9
    Benefits Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Workday
    Year Founded
    2005
    HQ Location
    Pleasanton, CA
    Twitter
    @Workday
    52,296 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23,580 employees on LinkedIn®
    Ownership
    NYSE:WDAY
Product Description
How are these determined?Information
This description is provided by the seller.

Workday is a leading provider of enterprise cloud applications for finance, HR, and planning that delivers financial management, human capital management, and analytics applications designed for the w

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 63% Enterprise
  • 31% Mid-Market
Workday Benefits Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Comprehensive Features
1
Customizability
1
Easy Access
1
Easy Integrations
1
Cons
Design Issues
1
Difficulty
1
Workday Benefits features and usability ratings that predict user satisfaction
7.1
Has the product been a good partner in doing business?
Average: 8.7
8.8
Benefits Record Management
Average: 8.6
8.6
Enrollment Planning
Average: 8.5
8.9
Benefits Dashboards
Average: 8.6
Seller Details
Seller
Workday
Year Founded
2005
HQ Location
Pleasanton, CA
Twitter
@Workday
52,296 Twitter followers
LinkedIn® Page
www.linkedin.com
23,580 employees on LinkedIn®
Ownership
NYSE:WDAY
(1,345)4.0 out of 5
Optimized for quick response
View top Consulting Services for Workday HCM
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Workday HCM is a single, cloud-based solution for workforce planning, talent management, and payroll processes helping customers adapt and thrive in a changing world. Workday applications are built wi

    Users
    • Recruiter
    • Account Executive
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 70% Enterprise
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Workday HCM is a platform for HR, finance, and planning that allows users to manage their team and time tracking, and offers a single platform for recruitment, onboarding, goal setting, performance management, and employee development.
    • Reviewers frequently mention that Workday HCM is user-friendly, easy to configure without coding experience, and offers a powerful reporting tool, a unified platform for various HR functions, and is scalable for organizations of all sizes.
    • Reviewers noted that Workday HCM can be overwhelming due to its extensive features and customization options, the reporting tool is not as user-friendly as other tools, it takes time to process large data sets, and customization can be complex and require technical expertise.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Workday HCM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Intuitive
    16
    Comprehensive Features
    11
    Features
    11
    HR Management
    11
    Cons
    Learning Curve
    9
    Limited Customization
    9
    Not User-Friendly
    8
    Difficult Usability
    6
    Excessive Fees
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Workday HCM features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.6
    Benefits Record Management
    Average: 8.6
    8.5
    Enrollment Planning
    Average: 8.5
    8.6
    Benefits Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Workday
    Company Website
    Year Founded
    2005
    HQ Location
    Pleasanton, CA
    Twitter
    @Workday
    52,296 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23,580 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Workday HCM is a single, cloud-based solution for workforce planning, talent management, and payroll processes helping customers adapt and thrive in a changing world. Workday applications are built wi

Users
  • Recruiter
  • Account Executive
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 70% Enterprise
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Workday HCM is a platform for HR, finance, and planning that allows users to manage their team and time tracking, and offers a single platform for recruitment, onboarding, goal setting, performance management, and employee development.
  • Reviewers frequently mention that Workday HCM is user-friendly, easy to configure without coding experience, and offers a powerful reporting tool, a unified platform for various HR functions, and is scalable for organizations of all sizes.
  • Reviewers noted that Workday HCM can be overwhelming due to its extensive features and customization options, the reporting tool is not as user-friendly as other tools, it takes time to process large data sets, and customization can be complex and require technical expertise.
Workday HCM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Intuitive
16
Comprehensive Features
11
Features
11
HR Management
11
Cons
Learning Curve
9
Limited Customization
9
Not User-Friendly
8
Difficult Usability
6
Excessive Fees
6
Workday HCM features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.7
8.6
Benefits Record Management
Average: 8.6
8.5
Enrollment Planning
Average: 8.5
8.6
Benefits Dashboards
Average: 8.6
Seller Details
Seller
Workday
Company Website
Year Founded
2005
HQ Location
Pleasanton, CA
Twitter
@Workday
52,296 Twitter followers
LinkedIn® Page
www.linkedin.com
23,580 employees on LinkedIn®
(146)4.7 out of 5
7th Easiest To Use in Benefits Administration software
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Entry Level Price:$6,500.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Employee Navigator is a rapidly growing benefits and HR software provider integrated with over 400+ of the nation’s leading insurance carriers, payroll companies, and TPA’s. Its customizable and intui

    Users
    No information available
    Industries
    • Insurance
    • Hospital & Health Care
    Market Segment
    • 54% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Employee Navigator Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    63
    Customer Support
    40
    Helpful
    35
    Easy Integrations
    27
    Integrations
    26
    Cons
    Missing Features
    19
    Limited Customization
    15
    Inadequate Reporting
    11
    System Limitations
    10
    Poor Support Services
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Employee Navigator features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.3
    Benefits Record Management
    Average: 8.6
    9.0
    Enrollment Planning
    Average: 8.5
    8.9
    Benefits Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2008
    HQ Location
    Bethesda, MD
    Twitter
    @EmployeeNav
    717 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    242 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Employee Navigator is a rapidly growing benefits and HR software provider integrated with over 400+ of the nation’s leading insurance carriers, payroll companies, and TPA’s. Its customizable and intui

Users
No information available
Industries
  • Insurance
  • Hospital & Health Care
Market Segment
  • 54% Small-Business
  • 34% Mid-Market
Employee Navigator Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
63
Customer Support
40
Helpful
35
Easy Integrations
27
Integrations
26
Cons
Missing Features
19
Limited Customization
15
Inadequate Reporting
11
System Limitations
10
Poor Support Services
9
Employee Navigator features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.3
Benefits Record Management
Average: 8.6
9.0
Enrollment Planning
Average: 8.5
8.9
Benefits Dashboards
Average: 8.6
Seller Details
Year Founded
2008
HQ Location
Bethesda, MD
Twitter
@EmployeeNav
717 Twitter followers
LinkedIn® Page
www.linkedin.com
242 employees on LinkedIn®
(1,579)4.2 out of 5
Optimized for quick response
View top Consulting Services for Paychex
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paychex Flex® is an all-in-one HR solution designed with simplicity in mind. With technology that grows and changes with your business, Paychex has the right combination of innovative business solutio

    Users
    • Office Manager
    • Owner
    Industries
    • Non-Profit Organization Management
    • Construction
    Market Segment
    • 75% Small-Business
    • 22% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Paychex is a platform that provides payroll, HR, and benefits outsourcing services for small- to medium-sized businesses.
    • Users frequently mention the ease of use, accessibility from anywhere, reasonable cost, and the helpfulness of the support staff as key benefits of using Paychex.
    • Reviewers experienced issues such as price increases after discounts fall off, difficulty in getting discounts re-applied, frequent changes in support staff, and occasional difficulties in navigating certain features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Paychex Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    82
    Payroll
    44
    Payroll Management
    42
    Payroll Ease
    41
    Helpful
    38
    Cons
    Poor Customer Support
    32
    Not Intuitive
    22
    Poor Support Services
    21
    Payroll Issues
    18
    Not User-Friendly
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paychex features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.7
    8.3
    Benefits Record Management
    Average: 8.6
    8.0
    Enrollment Planning
    Average: 8.5
    8.3
    Benefits Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1971
    HQ Location
    Rochester, NY
    Twitter
    @Paychex
    11,998 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17,732 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paychex Flex® is an all-in-one HR solution designed with simplicity in mind. With technology that grows and changes with your business, Paychex has the right combination of innovative business solutio

Users
  • Office Manager
  • Owner
Industries
  • Non-Profit Organization Management
  • Construction
Market Segment
  • 75% Small-Business
  • 22% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Paychex is a platform that provides payroll, HR, and benefits outsourcing services for small- to medium-sized businesses.
  • Users frequently mention the ease of use, accessibility from anywhere, reasonable cost, and the helpfulness of the support staff as key benefits of using Paychex.
  • Reviewers experienced issues such as price increases after discounts fall off, difficulty in getting discounts re-applied, frequent changes in support staff, and occasional difficulties in navigating certain features.
Paychex Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
82
Payroll
44
Payroll Management
42
Payroll Ease
41
Helpful
38
Cons
Poor Customer Support
32
Not Intuitive
22
Poor Support Services
21
Payroll Issues
18
Not User-Friendly
15
Paychex features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.7
8.3
Benefits Record Management
Average: 8.6
8.0
Enrollment Planning
Average: 8.5
8.3
Benefits Dashboards
Average: 8.6
Seller Details
Company Website
Year Founded
1971
HQ Location
Rochester, NY
Twitter
@Paychex
11,998 Twitter followers
LinkedIn® Page
www.linkedin.com
17,732 employees on LinkedIn®
(100)4.7 out of 5
10th Easiest To Use in Benefits Administration software
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Entry Level Price:$2.95
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lively is the benefit solutions provider that finally gets it right. Recent years have seen a dramatic shift in the benefits landscape: Employee needs are evolving, and employers that pay attention

    Users
    No information available
    Industries
    • Accounting
    • Construction
    Market Segment
    • 61% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Lively HSA Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    81
    Customer Support
    33
    Intuitive
    25
    Setup Ease
    23
    Helpful
    19
    Cons
    Insufficient Information
    9
    Poor Support Services
    7
    Poor Customer Support
    6
    Difficulty
    5
    Expensive
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lively HSA features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.7
    8.8
    Benefits Record Management
    Average: 8.6
    8.8
    Enrollment Planning
    Average: 8.5
    9.1
    Benefits Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Lively
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, California, United States
    Twitter
    @Livelyhsa
    646 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    186 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lively is the benefit solutions provider that finally gets it right. Recent years have seen a dramatic shift in the benefits landscape: Employee needs are evolving, and employers that pay attention

Users
No information available
Industries
  • Accounting
  • Construction
Market Segment
  • 61% Small-Business
  • 33% Mid-Market
Lively HSA Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
81
Customer Support
33
Intuitive
25
Setup Ease
23
Helpful
19
Cons
Insufficient Information
9
Poor Support Services
7
Poor Customer Support
6
Difficulty
5
Expensive
5
Lively HSA features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.7
8.8
Benefits Record Management
Average: 8.6
8.8
Enrollment Planning
Average: 8.5
9.1
Benefits Dashboards
Average: 8.6
Seller Details
Seller
Lively
Company Website
Year Founded
2016
HQ Location
San Francisco, California, United States
Twitter
@Livelyhsa
646 Twitter followers
LinkedIn® Page
www.linkedin.com
186 employees on LinkedIn®
By G-P
(599)4.4 out of 5
Optimized for quick response
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Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    As the recognized leader in the global employment market and standard bearer for industry compliance, G-P has over a decade of experience helping companies of all sizes hire, onboard, and manage globa

    Users
    • HR Manager
    • Human Resources Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 52% Mid-Market
    • 30% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Globalization Partners is a platform that assists companies in hiring globally, managing HR administrative tasks, and navigating employment laws across different regions.
    • Reviewers like the platform's ease of use, quick response times from customer support, and the comprehensive onboarding process that includes professional and thorough documentation.
    • Users experienced issues with the platform's lack of multilingual support, disjointed customer support due to different representatives for different countries, and a lack of transparency in invoicing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • G-P Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    311
    Customer Support
    291
    Response Time
    191
    Ease of Use
    170
    Fast Response
    149
    Cons
    Poor Customer Support
    72
    High Fees
    68
    Delays
    60
    Poor Support Services
    53
    Not User-Friendly
    44
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • G-P features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Benefits Record Management
    Average: 8.6
    8.4
    Enrollment Planning
    Average: 8.5
    8.3
    Benefits Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    G-P
    Company Website
    Year Founded
    2012
    HQ Location
    Boston, MA
    Twitter
    @GlobalEOR
    20,281 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,835 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

As the recognized leader in the global employment market and standard bearer for industry compliance, G-P has over a decade of experience helping companies of all sizes hire, onboard, and manage globa

Users
  • HR Manager
  • Human Resources Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 52% Mid-Market
  • 30% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Globalization Partners is a platform that assists companies in hiring globally, managing HR administrative tasks, and navigating employment laws across different regions.
  • Reviewers like the platform's ease of use, quick response times from customer support, and the comprehensive onboarding process that includes professional and thorough documentation.
  • Users experienced issues with the platform's lack of multilingual support, disjointed customer support due to different representatives for different countries, and a lack of transparency in invoicing.
G-P Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
311
Customer Support
291
Response Time
191
Ease of Use
170
Fast Response
149
Cons
Poor Customer Support
72
High Fees
68
Delays
60
Poor Support Services
53
Not User-Friendly
44
G-P features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.7
8.5
Benefits Record Management
Average: 8.6
8.4
Enrollment Planning
Average: 8.5
8.3
Benefits Dashboards
Average: 8.6
Seller Details
Seller
G-P
Company Website
Year Founded
2012
HQ Location
Boston, MA
Twitter
@GlobalEOR
20,281 Twitter followers
LinkedIn® Page
www.linkedin.com
1,835 employees on LinkedIn®
(677)3.7 out of 5
View top Consulting Services for Oracle PeopleSoft
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Take advantage of significant cost savings and operational improvements when you run PeopleSoft in the Oracle Cloud. Oracle offers the only no-compromise enterprise cloud platform for moving PeopleSof

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Higher Education
    Market Segment
    • 70% Enterprise
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Oracle PeopleSoft Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Simple
    6
    Efficiency
    5
    Easy Access
    4
    Helpful
    4
    Cons
    Slow Performance
    6
    Performance Issues
    4
    Software Issues
    4
    Delays
    3
    Not User-Friendly
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Oracle PeopleSoft features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Benefits Record Management
    Average: 8.6
    8.3
    Enrollment Planning
    Average: 8.5
    8.3
    Benefits Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Oracle
    Year Founded
    1977
    HQ Location
    Austin, TX
    Twitter
    @Oracle
    824,139 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    199,405 employees on LinkedIn®
    Ownership
    NYSE:ORCL
Product Description
How are these determined?Information
This description is provided by the seller.

Take advantage of significant cost savings and operational improvements when you run PeopleSoft in the Oracle Cloud. Oracle offers the only no-compromise enterprise cloud platform for moving PeopleSof

Users
No information available
Industries
  • Hospital & Health Care
  • Higher Education
Market Segment
  • 70% Enterprise
  • 22% Mid-Market
Oracle PeopleSoft Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Simple
6
Efficiency
5
Easy Access
4
Helpful
4
Cons
Slow Performance
6
Performance Issues
4
Software Issues
4
Delays
3
Not User-Friendly
3
Oracle PeopleSoft features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.7
8.5
Benefits Record Management
Average: 8.6
8.3
Enrollment Planning
Average: 8.5
8.3
Benefits Dashboards
Average: 8.6
Seller Details
Seller
Oracle
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
824,139 Twitter followers
LinkedIn® Page
www.linkedin.com
199,405 employees on LinkedIn®
Ownership
NYSE:ORCL
(1,097)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $9.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals. From ta

    Users
    • Office Manager
    • HR Manager
    Industries
    • Hospital & Health Care
    • Non-Profit Organization Management
    Market Segment
    • 55% Mid-Market
    • 41% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • iSolved is a platform for managing payroll and employee data, offering features such as time tracking, benefits enrollment, and reporting.
    • Reviewers appreciate the platform's user-friendly interface, quick customer support response time, and the ability for employees to access their own information, making tasks like payroll and time-off requests more efficient.
    • Reviewers experienced difficulties with navigation, particularly for older employees, and found certain aspects, such as two-part authentication and report customization, confusing or lacking, and some users reported slow response times for support tickets.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • isolved Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    306
    Customer Support
    278
    Ease of Use
    227
    Payroll Management
    123
    Staff Helpfulness
    96
    Cons
    Poor Customer Support
    128
    Not Intuitive
    101
    Learning Curve
    85
    Not User-Friendly
    82
    Poor Support Services
    74
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • isolved features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.7
    8.4
    Benefits Record Management
    Average: 8.6
    8.3
    Enrollment Planning
    Average: 8.5
    8.3
    Benefits Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1986
    HQ Location
    Charlotte, NC
    Twitter
    @iSolvedHCM
    2,230 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,522 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals. From ta

Users
  • Office Manager
  • HR Manager
Industries
  • Hospital & Health Care
  • Non-Profit Organization Management
Market Segment
  • 55% Mid-Market
  • 41% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • iSolved is a platform for managing payroll and employee data, offering features such as time tracking, benefits enrollment, and reporting.
  • Reviewers appreciate the platform's user-friendly interface, quick customer support response time, and the ability for employees to access their own information, making tasks like payroll and time-off requests more efficient.
  • Reviewers experienced difficulties with navigation, particularly for older employees, and found certain aspects, such as two-part authentication and report customization, confusing or lacking, and some users reported slow response times for support tickets.
isolved Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
306
Customer Support
278
Ease of Use
227
Payroll Management
123
Staff Helpfulness
96
Cons
Poor Customer Support
128
Not Intuitive
101
Learning Curve
85
Not User-Friendly
82
Poor Support Services
74
isolved features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.7
8.4
Benefits Record Management
Average: 8.6
8.3
Enrollment Planning
Average: 8.5
8.3
Benefits Dashboards
Average: 8.6
Seller Details
Company Website
Year Founded
1986
HQ Location
Charlotte, NC
Twitter
@iSolvedHCM
2,230 Twitter followers
LinkedIn® Page
www.linkedin.com
1,522 employees on LinkedIn®

Learn More About Benefits Administration Software

What is Benefits Administration Software?

Benefits administration software helps HR personnel manage all employee benefits and enrollment, enabling HR personnel to dedicate a greater amount of focus to their key competencies. These benefits administration solutions often provide a portal through which employees can access their benefits information. If organizations do not wish to dedicate human resources to managing employee benefits, outsourcing benefits administration to a benefits administration services provider is the best alternative. Services providers can act as a business partner, providing consulting services to help determine the optimal combination of benefits to provide to employees.

Key Benefits of Benefits Administration Software

  • Optimize employees’ benefits packages
  • Identify cost-saving opportunities in employee compensation
  • Ensure regulatory compliance in employee compensation practices
  • Facilitate employee enrollment and updated information


Why Use Benefits Administration Software?

Benefits administration software allows companies and HR personnel to manage all employee benefits, such as health and dental insurance plans, within a centralized platform accessible by your human resource team. All employee data is retained internally, offering fewer points of potential data loss. These benefits administration products provide numerous features with which HR personnel can manage employee benefits and enrollment. These products are normally available for an annual software licensing fee, with many scaling in price based on the number of employees companies plan on hosting within the system.

Compliance with federal and state regulations — Benefits administration software should track compliance with federal and state benefits regulations including the Consolidated Omnibus Budget Reconciliation Act (COBRA), Affordable Care Act (ACA), and Health Insurance Portability and Accountability Act (HIPAA). Failure to comply with these regulations can result in heavy fines and penalties to businesses. Reputable business administration products offer built-in compliance features that ensure all legal requirements, including benefits provisions and documentation, are met.

Partnerships with benefits providers — One of the most significant benefits businesses can provide to their employees is access to the insurance providers that allow them to retain the services of their preferred physicians. The network of physicians available to employees is often determined by the benefits administration software, as each of these maintain partnerships with a different array of insurance providers. By taking these partnerships into consideration when selecting benefits administration software, businesses and HR personnel can improve employee satisfaction by ensuring them continuing care from the physicians they prefer.

Reporting capabilities — A regular review of the benefits businesses offer to employees is important to ensure their cost-effectiveness. Underuse on the part of employees of certain perks or benefits might indicate benefits that could be replaced or cut to make way for a more affordable benefit, representing cost savings for companies. To help HR personnel fully grasp employee usage and benefits costs, many benefits administration products offer robust reporting tools and real-time dashboards. These tools enable businesses and HR personnel to quickly access summary accounts of employee benefits usage and use the information to take appropriate action. Additionally, many products provide historical analysis features, allowing businesses and HR personnel to identify trends over time in terms of benefits costs and usage. With benefits representing an ever-increasing percentage of employee compensation, it is vital that the costs of a business’ provisions are visible to key company stakeholders.


Who Uses Benefits Administration Software?

HR personnel and managers use benefits administration solutions to import data from time tracking systems and match it with payroll information related to each job position and role. The HR department is also responsible for providing payroll information to employees, managers, executives, and external entities such as government institutions.

Employees need access to benefits administration software, which is generally delivered through a dedicated portal. Employee portals are essential to separate the information they can access from the rest of the database, thus ensuring compliance with privacy laws and confidentiality.


Benefits Administration Software Features

Benefits record management — Track and manage employee benefits information and eligibility information within a centralized database.

Enrollment planning — Facilitate employee enrollment in health insurance plans during open enrollment and special enrollment periods. Make changes to benefits data in real time.

Document management — Store and organize on-boarding benefits documents such as I-9s, W-4s, W-9s, and other employee agreements.

Total compensation statements — Prepare ad-hoc and historical total compensation statements for employees. Employees can access statements to find a comprehensive view of their compensation, including benefits, wages, and stock options.

Self-service portal — Allow employees to log in and review the details of their employee benefits program elections 24/7 and make changes and enroll in benefits as required.

Regulatory compliance — Ensure compliance with federal and state benefits regulations, including COBRA, ACA, and HIPAA.

Benefits dashboards — An easy-to-read, often single-page, real-time user interface, showing a graphical presentation of the current status and historical trends of benefits data to enable instantaneous and informed decisions at a glance.

Mobile benefits access — Provide access to employee benefits information including ID numbers, deductibles, in- and out-of-network costs, and more.

Third-party carrier integrations — Access a unique marketplace of benefits products provided by third-party carriers. Select from prebuilt bundles or customize your own bundles within the system to offer to your employees.

Integrations and APIs — The platform can integrate with core HR and payroll software to manage employee data such as new hires, general profiles, salary changes, benefit deductions, and terminations into a single system of records.