--- title: Employment Hero Reviews meta_title: 'Employment Hero Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 3575 reviews by the users' company size, role or industry to find out how Employment Hero works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 3575 scale: '5' date_modified: '2026-07-11' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Employment Hero Reviews **Vendor:** Employment Hero **Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 3,575 ## About Employment Hero Employment Hero is an AI Employment Operating System (OS) that unifies recruitment, HR, payroll and benefits into one automated infrastructure for SMEs and growing organisations. Built to remove everyday employment friction, the company provides a global solution for over 350,000 businesses and 2 million users to manage their workforce across industries like tech, healthcare and retail. Employment Hero moves beyond traditional HRIS by using AI to enhance manual workflows into a hands-off operation. The platform functions as a system of action rather than just a system of record, where AI handles the heavy lifting of the employment lifecycle. Instead of simply presenting a to-do list, the OS triggers the next move; whether that is shortlisting a candidate, updating a compliance policy or running a complex pay cycle. It is designed for businesses that want their employment tasks handled autonomously, rather than just having another software tool to manage. \> AI-Led recruitment: Moves candidates through the funnel automatically, from job posting to offer, using an AI Recruitment Agent to screen and rank talent 24/7. \> Automated payroll engine: Orchestrates complex calculations, tax compliance and reporting across different jurisdictions without the need for manual data entry. \> Unified HR & compliance: Acts as a single source of truth for contracts and policies, featuring built-in triggers that automate onboarding, time-tracking and performance reviews. \> Employee superapp: A mobile-first hub where teams access payslips and manage leave while tapping into a suite of wellness perks and financial benefits. \>Integrated Learning Management System (LMS): Enables tailored training pathways and performance reviews to foster professional development without manual coordination. Proactive people ops: Uses built-in AI to answer routine HR questions instantly and surface items needing attention before they become administrative bottlenecks. The primary value of the platform enables companies move faster by reducing operational drag across the employment lifecycle.. It solves the problem of fragmented tools and repetitive manual work by providing a single, intelligent thread that connects every part of the employee experience. By automating the routine, Employment Hero allows leadership teams to stop chasing paperwork and start focusing on the strategic growth of their people and culture. Languages supported: English and French. ## Employment Hero Pros & Cons **What users like:** - Users value the **ease of use** of Employment Hero, appreciating its user-friendly interface and streamlined HR processes. (495 reviews) - Users find **Employment Hero's intuitive interface** simplifies processes, enhancing efficiency and user satisfaction across the board. (327 reviews) - Users find Employment Hero to be **simple and intuitive** , enhancing efficiency for both HR and employees. (288 reviews) - Users value the **fast and attentive customer support** of Employment Hero, enhancing their overall experience with the platform. (251 reviews) - Users find Employment Hero to be **simple and intuitive** , enhancing functionality and streamlining various business processes seamlessly. (248 reviews) - Features (235 reviews) - Easy Setup (229 reviews) - Easy Access (222 reviews) - Comprehensive Features (217 reviews) - User Interface (214 reviews) **What users dislike:** - Users find the **missing features** of Employment Hero limiting, requiring more enhancement for a better experience. (225 reviews) - Users feel limited by the **customization options** in Employment Hero, impacting functionality and ease of use. (190 reviews) - Users find Employment Hero **not user-friendly** , struggling with complexity and lacking adequate training for new users. (172 reviews) - Users note **limited features** in Employment Hero, seeking enhancements for a more integrated payroll and HR experience. (149 reviews) - Users are frustrated with the **poor customer support** from Employment Hero, impacting their overall experience and efficiency. (143 reviews) - Learning Curve (109 reviews) - Technical Issues (106 reviews) - Navigation Difficulty (105 reviews) - Payroll Issues (94 reviews) - Integration Issues (90 reviews) ## Employment Hero Reviews ### 1. User-Friendly Platform with Room for Integration Improvements **Rating:** 5.0/5.0 stars **Reviewed by:** donna h. | Administration Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2026 **What do you like best about Employment Hero?** I really like that Employment Hero is very user-friendly. One of the best parts is how my staff can see their roster or payslips as soon as they're published, and they can apply for their leave through the app. It’s been a big step forward for now our staff can do these things anywhere and anytime, unlike before when they had to come into our venue. The app and online accessibility are fantastic features we didn't have with our previous software. **What do you dislike about Employment Hero?** Our staff are unable to use the shift swapping or shift bidding functions because they are using the HR platform & it is only available in the payroll platform,. It would be very useful if it was integrated into both sides of Employment Hero. The initial setup required a lot of time to create Excel spreadsheets and input data with all staff details. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero lets us see rosters and payslips online and apply for leave easily, saving us from having to visit the venue physically. It's a big improvement for our staff, providing flexibility to access these anywhere, anytime. When calling the support line the staff are always so helpful & endeavour to get our issue sorted as soon as possible. ### 2. Ask Lots of Questions upfront **Rating:** 1.5/5.0 stars **Reviewed by:** H S. | National People and Culture Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Employment Hero?** Ease of use and the overall functionality look good in theory, but they still don’t feel fully put into practice. **What do you dislike about Employment Hero?** The workflows are also cumbersome to set up and use, and the guides don’t provide enough detail to make the overall process clear. Permissions are another area that needs better explanation, especially when you’re in setup mode. Also, if you onboard someone in one month and they don’t start until the following month, you still have to pay for them for both months, even though their system access isn’t available until their start date. This wasn’t explained upfront. **What problems is Employment Hero solving and how is that benefiting you?** We’re planning to use EH to automate the processes we currently manage manually. I’m also hoping the platform will deliver strong analytics to help us better understand and track what’s happening. Employment has a team of support people based in Australia, we are located in the New Zealand, the support to date is vastly inadequate, the chat bot is useless when asking it a question that is more complex on how to set up an employee, almost every question is sends you in circles, suggest you always state human agent and then you get a person. ### 3. Flexible, Powerful HR & Payroll Hub with Excellent Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Jess D. | Finance & Payroll Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Employment Hero?** What I like best about Employment Hero is that it provides a central place to store everything you need for HR and payroll. The payroll settings are incredibly flexible and can be customised in so many ways, allowing you to create workflows that are tailored to the unique requirements of each business. The reporting capabilities are excellent, and being able to manage multiple entities from a single login makes it especially efficient for businesses with more complex structures. At first, the system can seem a little daunting because of the number of features available. However, once you understand how each section works, you quickly appreciate how thoughtfully the platform has been designed. It's a powerful, well-structured system that offers a huge amount of functionality while remaining highly adaptable to different business needs. **What do you dislike about Employment Hero?** The biggest downside is that there is a steep learning curve when you first start using the platform. With so many features and customisation options available, it can feel overwhelming for new users, and it takes time to understand how all the different modules work together. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero has streamlined our HR and payroll processes by bringing everything into one platform. Instead of managing employee records, leave, onboarding, payroll, reporting, and compliance across multiple systems, we can manage it all in one place. The platform's flexibility allows us to configure payroll and workflows to suit the specific needs of each business, which has improved efficiency and reduced manual work. The reporting tools also provide quick access to accurate data, making it easier to monitor payroll, analyse workforce information, and support better business decisions. Overall, Employment Hero has helped us save time, improve accuracy, and create more consistent processes across multiple entities. ### 4. Clear, Stylish, and User-Friendly Platform with Flexible Features **Rating:** 4.5/5.0 stars **Reviewed by:** Madeleine H. | EA to the CEO and Strategic Director, Clerk to the Board of Trustees, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Employment Hero?** The platform lets you use whichever functions suit your needs best. It’s a clear, stylish, and well-considered platform that’s genuinely user-friendly. You can give shout-outs to your teams and add your own values and policies. You can also create forms that can be completed directly through the platform, with no need to download and re-upload anything. **What do you dislike about Employment Hero?** I’d love a feature where, whenever you click on a colleague’s name, it takes you straight to their profile. That might just be because I use the platform as an admin, so I’m not sure it’s something everyone would need. I also wish they didn’t rely so heavily on the AI chatbot, since it often doesn’t fully understand what I’m asking for or what I need. **What problems is Employment Hero solving and how is that benefiting you?** All of our HR processes are much more refined now. All of our policies are stored there, with certifications logged and automatic reminders sent when they’re due to expire. Annual leave is booked through Employment Hero and connected to our Microsoft Calendars, so nothing gets missed, and we’re also gradually introducing TOIL logging there as well. We can give shout-outs to our teams and share other updates on the home page, too. ### 5. Great HR and Payroll platform **Rating:** 5.0/5.0 stars **Reviewed by:** Aaliya K. | Content creator and virtual events host , Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2026 **What do you like best about Employment Hero?** Here's a polished review response you can use: What I like most about Employment Hero is how user-friendly and efficient the platform is for managing HR and people-related processes. The interface is intuitive and easy to navigate, which makes everyday tasks such as employee management, leave requests, and document handling much more streamlined. One of the standout features for me is the AI-powered HR assistant. It resolves around 90% of my HR-related questions without the need to contact support, saving a significant amount of time and helping me find answers quickly. The AI functionality has become a valuable first point of reference for our team. Another major strength is Employment Hero's customer support team. They are always easy to communicate with, responsive, and knowledgeable. Every time I have contacted support, the information provided has been accurate and helpful, which gives me confidence in the platform and minimizes delays in resolving issues. From a performance perspective, the system is reliable and has helped improve workflow efficiency by reducing manual administrative tasks. The onboarding process was straightforward, and the available support resources made implementation smooth. Overall, Employment Hero delivers excellent value through its combination of intuitive design, strong AI capabilities, reliable performance, and exceptional customer support. It has significantly improved the way we manage HR processes and employee information. **What do you dislike about Employment Hero?** One area that could be improved is communication around platform updates and changes. At times, Employment Hero introduces changes or enhancements to the system, but these are not always obvious to end users. As a result, we sometimes only become aware of a change when an issue arises, a process behaves differently than expected, or we discover the update accidentally while using the platform. More proactive communication, such as clear notifications, release summaries, or in-platform announcements highlighting how changes may impact existing workflows, would help users adapt more smoothly and reduce confusion. While the platform continues to evolve and improve, greater visibility of upcoming and recently implemented changes would enhance the overall user experience. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero has helped us centralize and streamline many of our HR and people management processes, including payroll, onboarding, recruitment, employee record management, and document filing. Having these functions in a single platform reduces administrative workload, minimizes manual data entry, and improves overall efficiency. The onboarding and recruitment features have been particularly valuable, as they help create a smoother experience for both new hires and hiring managers. Payroll processing is also more efficient, with employee information flowing seamlessly through the system. One feature I especially appreciate is the reporting functionality. The ability to generate detailed reports quickly provides valuable insights into workforce data and helps support informed decision-making. What would previously take significant time to compile manually can now be accessed in just a few clicks. Overall, Employment Hero saves time, improves accuracy, keeps employee information organized, and enables our team to focus on more strategic HR activities rather than administrative tasks. ### 6. User-Friendly HR & Payroll Platform That Makes Onboarding Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Sharon W. | Payroll Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Employment Hero?** It's a user friendly interactive platform that is easy to train others to use. Hovering over many headings / comments gives a detailed explanation or overview of what that task can do. We use both the HR and payroll platforms which makes onboarding employees effortless and using the EH work app allows employees to easily keep their details up to date and apply for leave without the need to be in the office. **What do you dislike about Employment Hero?** Updates in payroll don't always flow into HR appropriately. We have a great deal of custom rules within our payroll system which can be difficult to keep track of when there are detailed Award updates Some of our employees have found the app can become glitchy if they don't log out regularly. **What problems is Employment Hero solving and how is that benefiting you?** Integration between the HR & payroll platforms is being upgraded all the time, reducing the disparity between the two. Ai chat bot is really helpful when you need a quick answer for time sensitive situations, with the option to still speak with someone if you need further help. ### 7. All HR Info in One Place, but Feature Reliability Needs Work **Rating:** 4.0/5.0 stars **Reviewed by:** M A. | Office Manager and HR Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Employment Hero?** Keeping all HR and payroll docs in one place. **What do you dislike about Employment Hero?** The constant changing of the platform. Things get moved around and you have to search for them and functions that work well are removed and then replaced with extra steps to get to where you want to be. A lot of convenient functions I constantly used have been replaced this way and it is very frustrating. I feel not enough testing is done (or clients consulted about how they use certain functions) before the changes are made. Also, it has improved slightly lately, but I find calling support a chore as it takes so long to get through to someone. I lose a lot of time when I have to call for help. **What problems is Employment Hero solving and how is that benefiting you?** I dont have any problems EH is solving, they are creating more with the constant platform changes. ### 8. Streamlined HR & Payroll with Better Visibility, Compliance, and Self-Service **Rating:** 4.5/5.0 stars **Reviewed by:** Annie V. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Employment Hero?** Employment Hero has significantly improved and streamlined many of our day-to-day HR and payroll processes, creating greater efficiency, visibility, and consistency across the business. It reduces the amount of manual administration required, minimises the risk of errors, and allows processes that were previously time-consuming to be completed far more efficiently. From an operational and HR perspective, it assists greatly with maintaining compliance by ensuring accurate record keeping, employee documentation, leave management, payroll processing, and timesheet approvals are all managed within one centralised system. Having everything stored electronically also improves transparency, accountability, and accessibility for both managers and employees. The system provides employees with direct access to important information such as payslips, leave balances, rosters, timesheets, policies, and employment documents, which encourages greater ownership and self-management. For managers, it allows improved oversight of staffing, attendance, approvals, reporting, and workforce trends across all sites. Employment Hero also supports consistency in processes and expectations company-wide, ensuring that approvals, documentation, onboarding, disciplinary records, and compliance requirements are managed in a structured and professional manner. Overall, the platform has helped modernise our systems, improve communication and workflow efficiency, support legislative compliance obligations, and reduce administrative burden across the business. **What do you dislike about Employment Hero?** One area I dislike about Employment Hero is the limited level of customisation available around visibility and workflow management. Certain functions feel disconnected and cannot easily be viewed together, which can make processes more time-consuming than necessary. For example, it would be highly beneficial to have timesheets integrated with leave visibility so managers can view attendance and approved leave within the same screen, rather than needing to move between multiple sections of the system. This would improve efficiency, reduce the chance of oversight, and create a more streamlined user experience. **What problems is Employment Hero solving and how is that benefiting you?** Prior to implementing Employment Hero, we utilised a highly manual system where many processes and reports were extremely time-consuming to complete. Since transitioning to Employment Hero, we have been able to significantly streamline our processes, improve overall compliance, and reduce administrative workload across the business. The platform has created considerable time savings on a day-to-day operational level and has also provided strong support to other departments through improved visibility, reporting, and workflow management, which has been a fantastic improvement for the business overall. ### 9. Outstanding Support That Made Self-Implementation Feel Like the Right Choice **Rating:** 4.5/5.0 stars **Reviewed by:** Ricky W. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Employment Hero?** I just wanted to send a final note of thanks and appreciation for all your support. Considering we've only been with Employment Hero just over a month, the time and service from you has been outstanding. You helped us start a new employee handbook, finalize our policies, and tighten up our contracts, which has been invaluable for future-proofing our business.1 I also spoke with Tom Brennan about some platform queries today, specifically regarding setting up our leave categories, and he was ever so helpful also.2 I was a bit worried at first as we did the self-implementation, and some parts felt uncertain, but once I got through to speak to you and Tom, I feel this was definitely the right choice. Thanks again to you both for all your excellent service! **What do you dislike about Employment Hero?** The onboarding implementation being self implementation could have done with more hands on support then **What problems is Employment Hero solving and how is that benefiting you?** a one stop shop for our HR compliance **Official Response from Zara Danton:** > Hey Ricky, A month in and already future-proofed with a new handbook, polished policies and tightened contracts... that's a really solid foundation and we're so glad we could be part of building it! Tom and the HR advisory team are brilliant and it's lovely to see them called out by name. I shared it publicly with them earlier - moments like this genuinely make their day so thank you. Your point on self-implementation support is well taken. There's a lot to navigate and we know some parts can feel uncertain without more hands-on guidance. It's something we're always looking to improve on. So glad it feels like the right choice. Here's to what's next! Best, Zara @ Employment Hero ### 10. Outdated Training Videos and Inconsistent Terminology Hold It Back **Rating:** 2.5/5.0 stars **Reviewed by:** Tina F. | Personal Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Employment Hero?** Easy to navigate and explore, I have not had the full opportunity to explore fully so it is difficult for me to answer fully **What do you dislike about Employment Hero?** the terminology of the training video showing how to use seem to be different to what is on the desktop, it seems not all videos have been updated, the AI doesn't seem to work consistently and I feel the support access isn't practical if you have an urgent problem. However because I have not had a great deal of time to explore I am unable to fully comment **What problems is Employment Hero solving and how is that benefiting you?** I am a standalone HR manager and im struggling to explore the system fully, we have had employees get blocked or locked out the system and I have sought advise but i am still waiting. The system set yup seems a little clunky and we have had a lovely advisor Cherry helping up, however this is going to be a slow process **Official Response from Zara Danton:** > Hey Tina, Thank you for sharing this, especially knowing you're still getting to grips with everything as a solo HR manager - that context really matters. On the training, we hear you. The platform moves fast and the supporting content can become outdated quickly, but that said, we are constantly working on updating our training videos, so we really appreciate you flagging! So glad Cherry has been a bright spot through all of this, we'll make sure she knows :) All the best, Zara @ Employment Hero ### 11. Flexible, Easy-to-Use HR Tool That Meets Our HR Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Eileen R. | Human Resources Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Employment Hero?** Flexibility. Functions that address HR needs. Ease of use for both HR team and employees. **What do you dislike about Employment Hero?** Support tickets sometimes take a long time to generate. Go1 integrations can glitch. Support tickets take at least 24 hours to generate via EH queue. Then it takes ages (48 hours) before the actual Go1 integration problem is resolved. Seek integration also does glitch. I've had a number of ads not go up. This tends to happen when I've made a typo or need to change the initial ad and the integration seems to glitch when trying to update the ad with the changes. I then need to call Seek to have the ad taken down and organise a refund. The initial HR package also included legal advice. I'm not sure where we're at with that. **What problems is Employment Hero solving and how is that benefiting you?** Administration of various HR functions is now able to done via a single portal. The tool is easy enough to be adapted and flexible enough to cope with changes. ### 12. Employment Hero Streamlines Core HR with an All-in-One Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Cory H. | National Manager, People partnering, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Employment Hero?** Employment Hero’s ability to bundle a variety of services into one platform is a real strength. It helps us roll out core HR activities across the business more smoothly by giving employees and managers straightforward access to the key information and processes they need. **What do you dislike about Employment Hero?** Whilst Employment HERO (EH) provides the core functionality, it can be a little confusing to set up for a complex business, particularly when you’re trying to align everything with the chosen platform package (i.e., Premium or Platinum). For example, the permission settings can be tricky to validate, and there’s no “incognito” option to view the system as another user and confirm exactly what they can (and can’t) see based on those settings. Another area that feels clunky is uploading and sharing policies. You can upload a policy and share it with all employees as mandatory, but if you need to re-issue that same policy to a specific employee so they can read and acknowledge it again, you then have to re-assign it to everyone. That automatically sends out another copy for review, even when you only intended to re-send it to one person. **What problems is Employment Hero solving and how is that benefiting you?** When EH was first implemented a few years ago, our approach from a business perspective was mainly to minimise disruption and mirror our existing practices. In the end, that meant we put workarounds in place instead of using EH to its full service offering. We’re now working with EH to review our processes, rules, and practices, with the aim of streamlining and centralising our information and processes. ### 13. Streamlines HR and Payroll, could be more flexible. Chat Support Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Madeleine D. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Employment Hero?** It mostly helps streamline our HR Management, payroll. **What do you dislike about Employment Hero?** Customer Service is average. Yesterday I was on the chat with 2 people who were trying to help me. They were completely unhelpful and the attitude seemed well that's all I can do and it was SLOW. Eventually I asked if I could be escalated. She then mentioned phone support. So after waiting over an hour on the chat I called. Phone call took approx 20mins waiting and then SARAH G sorted my issue in a few minutes. She was awesome. But by this stage I was unbelievably frustrated. **What problems is Employment Hero solving and how is that benefiting you?** Honestly we use pretty simple features. I understand the self service model of the business. But if you aren't technically savvy like me, I'm unlikely to try new features that I have to teach myself to use. The platform isn't flexible at all which doesn't always suit us. ### 14. BEST PLATFORM FOR MY TEAM. **Rating:** 5.0/5.0 stars **Reviewed by:** Lalit M. | Technical Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2023 **What do you like best about Employment Hero?** One thing I appreciate about Employment Hero is that it keeps onboarding, payroll, and employee records in one place, so I don't have to switch between multiple systems. In my day-to-day HR work, this has made it much easier to track employee information and complete routine tasks faster. **What do you dislike about Employment Hero?** Overall, I am satisfied with the platform. If I had to suggest one improvement, I would like to see more flexible reporting options. Sometimes I need reports in a specific format, so having more customization would make the platform even more useful. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero solves many problems in our organization such as providing one platform that simplifies all tasks for us from onboarding to payroll and compliance. Using the Employment Hero platform automates the onboarding process that ensures a smooth transition for the employee before the Employment Hero we were doing it manually which was taking more time. It also helps in managing Performance to set clear goals and track progress this helps in employee development and improves the overall organization's performance. Its reporting capabilities provide valuable insights into HR metrics. This approach informs our decisions and also helps us to identify areas for improvement. This platform has been helpful in integrating with other HR Platforms this way process becomes easy for us. I also refer some of my industry friends to use the same software. **Official Response from Rosie Mitchener:** > Hi Lalit, Thank you immensely for taking the time to share your glowing feedback about Employment Hero. We are absolutely thrilled to hear about your positive experiences with our platform, and your kind words serve as a tremendous source of motivation for our entire team. Your referrals to industry friends are the highest compliment we could receive, and we're grateful for your trust in Employment Hero. Many thanks, Rosie ### 15. A complete workforce solution that keeps getting better **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** July 08, 2026 **What do you like best about Employment Hero?** I think that EH is incredibly ease to use from an IT perspective with a clean interface that makes say to day tasks simple for both employees and managers. Since implementing the rostering functionality around for months ago, we've experienced zero issues, which is a huge improvement over our previous system. EH has become our central platform for onboarding, off boarding and compliance, helping streamline our OT processes. The rewards and benefits system is fantastic fro all staff who genuinely enjoy it and we're looking forward to rolling out the payslip functionality in the future. **What do you dislike about Employment Hero?** While the core functionality is very intuitive, some of the more advanced HR and administrative features can take a little while to learn. As we continue to adopt more of EH features, if love to see even greater flexibility in reporting and dashboards customization. Have a more options to tailor views for different departments or management roles would make an already strong platform legendary. **What problems is Employment Hero solving and how is that benefiting you?** I can say in a way it's streamlined our HR and IT processes by bring compliance for onboarding and off boarding staff, along with the rostering into one platform. It has reduced manual administration. It's anc improvement on efficiency and made life easier for our managers and employees. ### 16. Highly recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices **Reviewed Date:** July 08, 2026 **What do you like best about Employment Hero?** What I like most about Employment Hero is its focus on making employment easier for both businesses and employees through innovative technology. I appreciate that the company is committed to improving workplace experiences by simplifying HR, payroll and employee engagement. I also like the emphasis on flexibility, continuous learning and creating a positive workplace culture, which are values I would be excited to be part of. **What do you dislike about Employment Hero?** One thing I think could be challenging is that Employment Hero offers a wide range of features, which might feel overwhelming for new users at first. However, I see that as an opportunity to learn the platform thoroughly so I can confidently help customers get the most out of it. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero is solving the problem of outdated and time-consuming HR and payroll processes by bringing everything into one easy-to-use platform. It helps businesses manage employee information, leave, payroll, onboarding and performance more efficiently, while giving employees easy access to the information they need. For me, the biggest benefit is having everything in one place. It makes it easier to access payslips, submit leave requests, update personal details and stay connected with my employer. As someone who values organisation and efficiency, I appreciate technology that saves time and creates a better experience for both employees and businesses. ### 17. Good service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education **Reviewed Date:** July 08, 2026 **What do you like best about Employment Hero?** What I like best about Employment Hero is how it makes managing work simple and efficient. I appreciate that it brings everything together in one place, including rosters, timesheets, payroll, leave requests, and employee information. It also supports communication and professional development, making it easier for both employers and employees to stay organised and connected. I enjoy using technology that improves productivity and creates a positive workplace experience. **What do you dislike about Employment Hero?** One area I think could be improved is that it can take a little time for new users to learn all of its features because it offers so many tools in one platform. However, once you become familiar with it, it is easy to use and helps streamline everyday work tasks. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero solves the problem of having workplace tasks spread across different systems by bringing payroll, rostering, timesheets, leave requests, HR, and employee records into one platform. This saves time, reduces paperwork, and helps minimise errors. For me, it makes it easier to manage my work, access important information, submit leave, view payslips, and stay up to date with workplace communication, making my work experience more organised and efficient. ### 18. Really easy to use and find the information I need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** July 08, 2026 **What do you like best about Employment Hero?** I've had a really positive experience with Employment Hero. It's easy to use, makes things like leave requests and payslips straightforward, and having everything in one place saves a lot of time. I also like the performance and HR features - the performance review and 1-on-1 features are great as they make it much easier to keep track of goals and day-to-day admin without it feeling clunky. Overall it's been a solid platform that just works. **What do you dislike about Employment Hero?** I've had a couple of graphical glitches within the app when submitting expenses. Sometimes the + icon is invisible and others it would refresh when trying to scroll to the correct expense type and lose all items I have already entered, or photos uploaded **What problems is Employment Hero solving and how is that benefiting you?** It makes it so easy to upload and keep track of expenses. I no longer need to hold onto receipts in my wallet, as I can immediately snap a photo and upload the expense on the move ### 19. Everything in one place **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care **Reviewed Date:** July 08, 2026 **What do you like best about Employment Hero?** It’s great to have everything in one place, especially if you have more than one employer who uses it. The app and website are easy to navigate and it all makes sense once you work out how to jump between employers. The section for certifications is easy to understand, as it the notifications and policies areas. **What do you dislike about Employment Hero?** I have two employers using this, clearly one of them pays more to use a lot more of the functions. It would be great to be able to update certifications at an employee level, rather than at the employer level. It means I have to upload everything twice. With emails sent by EH, the ones sent from the employer how seemingly doesn’t pay as much doesn’t show who the email has been sent in relation to. You have to go and double check just to be sure. **What problems is Employment Hero solving and how is that benefiting you?** It keeps track of when my certifications are about to expire, which is useful for health care work as first aid and CPR have to be updated regularly. ### 20. Its easy to use and navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality **Reviewed Date:** July 08, 2026 **What do you like best about Employment Hero?** I like how all of the information in explicit and easy to find, I also like how you can easily read through documents and save your signature once so that the app automatically uses it for all the other forms you need to sign. I like that the app tells me when and how long until my next shift so that I am prepared for work. **What do you dislike about Employment Hero?** The fact that you have to login everytime but I saved my password and use the facial recognition so that I don’t have to sign into the app everytime. That would be the only downside to the app, otherwise I would definitely recommend it. **What problems is Employment Hero solving and how is that benefiting you?** The fact that training modules for work are normally hard to access or my manager is usually required to send them one by one through email but the app allows me to do everything and complete all training modules easily. ### 21. Fast, efficient, user friendly and useful across a lot of components, especially recruitment. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services **Reviewed Date:** July 08, 2026 **What do you like best about Employment Hero?** The recruitment tools - working as the main recruitment officer I have found the program very easy to navigate and keep up to date with the new changes that are implemented. RSS has engaged with the AI Recruitment Agent which has been very beneficial and has allowed RSS to elevate the recruitment process. **What do you dislike about Employment Hero?** Not being able to make changes to Certifications once created this has created a lot of extra flow on work due to not being able to amend the Certifications specifications once set up - i.e. Mandatory or Optional. Within the EH Work app not all unsigned documents (HR) are viewable or accessible, unless the team member has signed in via an internet browser and signed and acknowledged it then it won't appear or show in the app. Also, with the 2 Step Multi Authenticator it would be helpful if there was an option to upload the required 'verified documents/photo' against the account recovery request, to then be able to view the evidence in one place. **What problems is Employment Hero solving and how is that benefiting you?** AI Recruitment Agent, I have had a meeting with an EH representative Judy and myself and a work colleague have passed on feedback given with what would work better and what is working well. Since this meeting I have noticed that there have been some suggestions implemented - block candidates from all future listed jobs, AI re asking questions when picking up a vague response, AI calling from SEEK applicants in relation to shortlisting criteria. ### 22. Very Happy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning **Reviewed Date:** July 08, 2026 **What do you like best about Employment Hero?** Autonomy to create workflows that work four OUR business. the automation of many of the admin heavy process of HR. The security options to enable certain groups access to manage things they need with out turning EVERYTHING on, ie. keeping confidentiality a priority. **What do you dislike about Employment Hero?** Some of the limitations of the Australian system can be frustrating in terms of what other EH platforms do over seas. e.g. mileage in expenses. We spent ages reading the articel on how to set it up and it was only when we got through to a EH support person they advised that was on the Singapore platform. **What problems is Employment Hero solving and how is that benefiting you?** As the sole HR person in a 30 year old business that was still using paper based HR functions for all its processes. it has been a giant leap forward. Saving time, improving data accuracy and record keeping. It made onboarding and offboarding smoother and more effective and brought the Performance development function forward into the 21st century. ### 23. Helps me to manage as an HR "party of one" **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Museums and Institutions **Reviewed Date:** July 08, 2026 **What do you like best about Employment Hero?** I love how Employment Hero has so many feature to help me with managing the lifecycle of the employees at our org, especially things like certifications and HR documents. I also particularly like that onboarding and induction can be done so seamlessly here, and sync to payroll is so easy. I am looking forward to exploring other features like developing a learning suite through here in the future, too. **What do you dislike about Employment Hero?** I wish that for our subscription tier (premium) that rostering was available in the HR side, and that we could have access to a clock in/out kiosk. However, as rostering is still available through payroll, and the clock in and out function on the app is so good, this has only impacted my experience a little. 1 other thing I find frustrating is that I cannot keep a history of work hours like you can titles and salary. It would be good to be able to have past and current work hours as our team change semi-regularly and I would like to load in advance, and also be able to see what they have done in the past. Oh, and it would be great if custom variables in the document templates could be made in 1 document and available in others rather than having to re-make each time I go to edit another. **What problems is Employment Hero solving and how is that benefiting you?** Keeping all notes and documents etc in 1 place, reminders of when certification is due, management of leave etc to secondary managers when primary is away, paperless HR and other documents to employees, self service set up for new starters (adding all their details) ### 24. Seamless HR and Payroll Integration That Meets All Our Business Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Employment Hero?** The ability to use a HR and Payroll platform that seamlessly integrate and fulfil all our business’ needs **What do you dislike about Employment Hero?** The template function in rostering platform (in Payroll) is a little counterintuitive and we can’t use it for our business purposes, meaning each week needs to be either copied and adjusted from previous weeks or manually recreated. It’s not a huge problem, but being able to create templates where you have more flexibility in adding staff in (especially staff who work at multiple venues within our business) would be a great asset **What problems is Employment Hero solving and how is that benefiting you?** Many problems! Onboarding (as a high turnover business by nature operating in the hospitality industry) is incredibly quick and the employees have full responsibility and control over their end of the process. The inbuilt Awards ensure we have peace of mind knowing that our pay runs will automatically include all overtime, allowances, etc without any intervention from us. It makes our jobs much easier by automating our processes. ### 25. Simplifies HR and Payroll Management in One Platform **Rating:** 4.5/5.0 stars **Reviewed by:** denit t. | HR & Payroll Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Employment Hero?** Employment Hero makes HR and payroll management straightforward by bringing everything together in one platform. The UI/UX feels intuitive, the integrations are seamless, and performance has been reliable. Overall, it offers strong value for money and has improved our efficiency. The support team is responsive, and the AI-powered features help streamline day-to-day HR and payroll tasks. **What do you dislike about Employment Hero?** The reporting features could be more flexible, and some settings are difficult to locate. Overall, there is room to improve system speed and navigation. **What problems is Employment Hero solving and how is that benefiting you?** EH brings HR, payroll, rostering, and employee management into one platform, reducing manual processes and improving accuracy. It has helped save time, streamline workflows, and provide a better experience for both employees and managers. ### 26. Reliable HR Software **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering **Reviewed Date:** July 08, 2026 **What do you like best about Employment Hero?** EH supports the full employee lifecycle, from recruitment and onboarding through to performance management and offboarding. It reduces manual administration, saves time, and offers a wide range of features that help streamline HR processes. The platform is also regularly updated, with ongoing improvements that demonstrate a commitment to listening to customer feedback and enhancing the user experience. **What do you dislike about Employment Hero?** Like any platform, there are areas that could be more intuitive and streamlined. Some processes could be simplified to improve efficiency and reduce the number of steps required to complete tasks. However, EH's commitment to continuous development means these areas are regularly reviewed and improved over time. **What problems is Employment Hero solving and how is that benefiting you?** EH has significantly reduced manual administration by streamlining HR processes into one platform. It supports the full employee lifecycle, improves efficiency, centralises employee information, and automates many repetitive tasks, allowing more time to focus on strategic HR activities rather than administrative work. ### 27. HR in a box, do yourself a favour **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew F. | CEO and Business e-ttractionist, Marketing and Advertising **Reviewed Date:** June 24, 2026 **What do you like best about Employment Hero?** As a small business owner, you have millions of things to do everyday. HR often falls to the back of the urgency queue when you have to make money and satisfy clients. So having one place to put all your staff documents, reviews, reminders and processes is wonderful. No more searching drives and drawers for employment agreements. Plus you never forget an anniversary or birthday! Let alone the automation that can save time and compliance to save your business if there is a real issue. You can run your business without it, but why would you. **What do you dislike about Employment Hero?** There is a lot to learn using any software. I had a staff member set it up and still needed help. Luckily there was contractors who could help me fractionally to solve most of these. If you use a well known product you can get help when you need. **What problems is Employment Hero solving and how is that benefiting you?** Staying compliant with all the changes in work place relations is tough! But at least you know you have support and coverage with an Australian made software. ### 28. Smooth Payroll, Fast Support, and Easy HRIS Adoption **Rating:** 4.5/5.0 stars **Reviewed by:** RescuedHR Partners . | Senior HR Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Employment Hero?** For the small company I’m supporting (as a contractor through another company), EH has been very helpful as an HRIS. The specialist we worked with, Diana, has been great in all of our conversations. Payroll has run very smoothly, and support has been wonderful, whether through email, the AI option, or the community guides. The AI option for help is very quick. The price for the system was perfect for the client, it integrated well with their accounting system, and so far, employees have had an easy time using it. The system has performed as we have hoped! **What do you dislike about Employment Hero?** So far, nothing major. It’s just taking us a bit of time to understand some of the system’s nuances and figure out how to fix things when they come up. It’s not a big deal at all. **What problems is Employment Hero solving and how is that benefiting you?** It benefits the client by eliminating paper files and automating everything related to employees and their pay, performance, time management, and similar tasks. ### 29. Employment Hero Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** Employment Hero provides an efficient all-in-one platform for payroll, employee management, onboarding, leave management, and document storage. The payroll processing workflow is generally user-friendly, and the integration between HR and payroll functions helps reduce manual administration. Features such as employee self-service, digital onboarding, and automated payroll calculations have improved efficiency and streamlined many of our HR and payroll processes. **What do you dislike about Employment Hero?** While the platform offers many useful features, there are times when system errors or unexpected changes to employee data require manual corrections. Some payroll and reporting functions could be more flexible and intuitive, particularly when dealing with complex payroll scenarios. Customer support response times can also vary, and resolving technical issues can occasionally take longer than expected. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero helps streamline our HR and payroll administration by centralising employee records, payroll processing, leave management, onboarding, and compliance tasks in one system. This reduces manual data entry, improves record accuracy, and saves significant administrative time. As a Payroll Officer, it enables us to process payroll more efficiently, maintain employee information securely, and provide employees with easy access to payslips, leave balances, and personal details through self-service features. ### 30. A user-friendly platform that simplifies employee management, payroll, and onboarding. **Rating:** 4.0/5.0 stars **Reviewed by:** Rachel O. **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** What I like best about Employment Hero is that it keeps everything in one place. Staff records, certifications, and employee information are easy to access and manage, which saves time and makes administration more efficient. I also find the reporting features very helpful, as I can quickly pull reports to track certifications that are close to expiry and ensure compliance requirements are kept up to date. **What do you dislike about Employment Hero?** What I dislike most about Employment Hero is the notification system. The notification emails and alerts do not look very appealing, and some staff members mistakenly think they are spam, which can lead to important messages being overlooked. I also find it limiting that many notifications do not appear to be customizable, or at least the options to modify them are not easy to find. Greater flexibility in the design and content of notifications would help improve engagement and communication with employees. **What problems is Employment Hero solving and how is that benefiting you?** mployment Hero helps solve the challenges of onboarding new employees and managing compliance requirements. It provides a central place to collect and store licences, certifications, and other important employee documentation. The platform also streamlines the onboarding process by distributing required policies, forms, and compliance documents from an employee's start date, making it easier to ensure records are complete, up to date, and compliant. ### 31. Good application, Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing **Reviewed Date:** July 08, 2026 **What do you like best about Employment Hero?** All-in-one HR and payroll platform, user friendly.. and user like me (employee) can easily use it in our own phone, we can request leave by ourself, view our payslips, update our personal details, read the shoutout or company feeds.. **What do you dislike about Employment Hero?** For me all good, but for my supervisor (69 years old) she felt hard to use it.. especially when she wants to login in her computer, because sometimes we need more than 1 time verification.. and need the OTP code.. so she always ask for help.. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero solves the problem of managing HR and payroll processes by bringing everything into one platform. It makes tasks like viewing payslips, requesting leave, updating personal details, and tracking work information much easier. This benefits me by saving time, reducing paperwork, and giving me quick access to the information I need without having to contact HR. ### 32. Big expectations **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services **Reviewed Date:** July 08, 2026 **What do you like best about Employment Hero?** Its user face and design of profiles. Its perks program and go 1 learning area. **What do you dislike about Employment Hero?** The slow process of learning how everything works and having payroll stuff on more than one occasion. We still don't understand how the automations and workflows work and more training over 6 weeks would have been ideal to help us customise our platform to be up and running successfully. The task list is clunky and the certifications upload and timesheets clock on/off needs better editing and more features still. Some certificates just disappear and reappear also. **What problems is Employment Hero solving and how is that benefiting you?** We have a few payroll issues that they tried to solve and help desk has given us the same answer on multiple occasions which isn't helpful. An extra online session helped them solve a few on the spot which was good and we're hoping to see payroll get done even faster. ### 33. Employment hero has made things transparent and easy to track **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising **Reviewed Date:** July 08, 2026 **What do you like best about Employment Hero?** Being a guy that needs everything extremely simplified id say that the most helpful part is definitely that everything I need from payslips to onboarding tasks are all found on the one app making my life a lot easier. **What do you dislike about Employment Hero?** The only thing I’d say was , because everything was on the one app things were quite overwhelming at the start to get my head around due to their being so many features but in saying that the step-by-step prompts help me overcome that and get used to the app quite quick **What problems is Employment Hero solving and how is that benefiting you?** The problem it’s solving for myself would be my organisational skills. As mentioned having an app that allows me to have everything organised honestly just saved me so much time compared to how it used to be with previous company’s I’ve worked for and different systems I’ve been apart of . ### 34. Convenient and Reliable Employee Management App **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** I have found Employment Hero to be a user-friendly and efficient platform for managing employment-related tasks. The app makes it easy to submit leave requests, update personal details, and keep track of important workplace information in one central location. **What do you dislike about Employment Hero?** While Employment Hero offers many useful features, the app can sometimes feel cluttered, making it difficult to quickly find specific functions or information. Navigation between different sections is not always intuitive, particularly for new users. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero solves the problem of having workplace information and processes spread across multiple systems. By bringing payroll, leave requests, timesheets, employee records, and company communications into one platform, it reduces administrative complexity and saves time for both employees and managers. For me, the main benefit is convenience. I can submit leave requests, update personal information, and view important workplace documents in one place without needing to contact HR or use multiple applications. This makes managing employment-related tasks faster, more transparent, and more efficient. ### 35. Allows procedures of onboarding to run smoothly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** The system allows the onboarding process to run smoothly and efficiently, making it easy to get started without confusion. The interface is intuitive and well-structured, which helps streamline each step and reduces the learning curve for new users. The only drawback was the inability to download or export documents. As someone who prefers reviewing hard copies, this feature would have been particularly useful; however, aside from this limitation, the overall experience with the system has been very positive. **What do you dislike about Employment Hero?** The inability to download or export documents was the only drawback. As someone who prefers reviewing hard copies, this feature would have been valuable; however, aside from this limitation, the system is excellent. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero is solving the challenge of managing HR, payroll, and employee onboarding in a streamlined and centralised way. Instead of relying on multiple systems or manual processes, everything is integrated into one platform, which reduces administrative workload and minimises the risk of errors. For me, this has made onboarding new employees much more efficient, ensuring that all required documentation, compliance checks, and setup steps are completed in a structured and timely manner. It also improves visibility and organisation, making it easier to track progress and access important information when needed. Overall, it saves time, increases accuracy, and allows me to focus more on higher-value tasks rather than administrative work. ### 36. User friendly. Wonderful benefits. Handy and useful reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Pranaya O. **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** What I like most about Employment Hero is its mission to make employment easier and more valuable for everyone. I appreciate how the platform combines HR, payroll, recruitment, and employee benefits into a single solution, helping businesses save time while improving the employee experience. I am also impressed by Employment Hero’s focus on innovation, technology, and creating positive workplace cultures, which aligns with my belief that engaged employees are key to business success. **What do you dislike about Employment Hero?** As an external user, I don’t have any major dislikes about Employment Hero. If I had to identify an area for improvement, it would be that the platform’s broad range of features can sometimes create a learning curve for new users. However, this is a common challenge for comprehensive software solutions, and it is outweighed by the value of having HR, payroll, recruitment, and employee engagement tools in one platform. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero is solving the problem of fragmented people management processes by bringing HR, payroll, recruitment, onboarding, rostering, and employee engagement into a single platform. This helps businesses reduce administrative workload, improve compliance, and create a better employee experience. ### 37. A Valuable Platform for Modern Workplaces **Rating:** 5.0/5.0 stars **Reviewed by:** Faizaan A. **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** What I like best about Employment Hero is that it brings HR, leave management, performance reviews, and employee records into one easy-to-use platform. It saves time, keeps information organized, and makes it simple for both employees and managers to complete everyday tasks. The performance review process is particularly helpful and easy to manage **What do you dislike about Employment Hero?** Overall, my experience has been positive. One area for improvement would be system speed at times, as some pages can take a little longer to load. It would also be helpful to have more customization options for reports and dashboards. Other than that, the platform is easy to use and meets our day-to-day needs. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero helps centralize HR processes such as leave management, performance reviews, employee records, and company communications in one platform. This reduces paperwork, saves administrative time, and improves visibility of employee information. For me, it makes managing performance reviews and employee records much more efficient, allowing me to spend more time supporting production operations rather than handling manual administrative tasks. ### 38. Pleasant and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Robyn b. **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** I really like using Employment Hero. I mainly use it to book and manage my annual leave, and I find it very easy and straightforward to use. The system makes holiday requests quick and hassle-free, and it’s useful being able to keep track of leave balances in one place. I also like the shoutout feature, which is a nice way to recognise colleagues and celebrate good work across the team **What do you dislike about Employment Hero?** The only downside for me is that I mainly use it for booking holidays, so some of the other features can feel unnecessary and make the platform seem a bit cluttered. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero solves the problem of having HR information and processes spread across different systems, emails, and paperwork. By keeping everything in one place, it makes tasks like booking annual leave, checking leave balances, accessing company information, and recognising colleagues much quicker and easier. This benefits me because I can manage my holiday requests without having to email managers or HR, I can see my leave entitlement at any time, and I can use shoutouts to recognise colleagues’ achievements. It saves time, reduces confusion, and gives me easy access to important information whenever I need it. ### 39. Very Good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** Easy to use, helpful for company news feed and updates,assessments , claims , uploading documentation , timesheets . Moreover manage leaves and know about leave data. Sometimes really helpful know about availability of new positions inside company through company feed. **What do you dislike about Employment Hero?** Most often complain about technical issues such as login problems, timesheet or clock-in errors, and occasional bugs after updates. Others find the interface confusing for tasks like leave requests and payroll management, while payroll administrators sometimes report complexity, integration challenges, or the need to manually verify calculations. Customer support response times can also be a source of frustration when payroll issues are urgent. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero solves the problem of having HR, payroll, leave management, timesheets, and employee information spread across multiple systems. By bringing these functions into one platform, it makes everyday tasks such as viewing payslips, requesting leave, submitting timesheets, and accessing company documents much simpler and faster. This benefits me by reducing administrative effort, improving transparency around payroll and leave balances, and giving me convenient access to important work information in one place. ### 40. Genuinely streamlined our HR and payroll from day one **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian G. **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** The all in one setup is the standout. Having HR, payroll, onboarding and employee self service sitting in the one platform means we’re not jumping between systems or duplicating data. Onboarding new staff is largely automated now, so new starters complete their own contracts, bank details and personal info before their first day, which has saved us hours. The employee self service portal is a big win too, the team can pull payslips, request leave and update their details without coming through admin every time. Payroll syncing has been reliable, the interface is clean and easy to navigate, and support have been responsive when we’ve needed them. **What do you dislike about Employment Hero?** The reporting can feel a bit rigid, getting a custom report exactly how you want it sometimes takes more digging than it should. A few of the more advanced features sit behind higher tiers, so the pricing can climb as you scale. Occasional syncing delays between modules have popped up, though nothing major. The mobile app is handy but lags behind the desktop version on a couple of functions. Overall minor gripes against what it delivers. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero has pulled a lot of scattered admin into one place for us. Before, onboarding, payroll, leave management and employee records were spread across different systems and spreadsheets, which meant duplicated data entry and plenty of room for things to slip through the cracks. The biggest problem it’s solved is onboarding. New starters now complete their own contracts, tax and super details, and bank info digitally before their first day, so we’re not chasing paperwork or manually keying everything in. That’s saved us hours per hire and means people are productive faster. ### 41. It’s easy to use, and having everything housed in one place makes HR processes much more efficient. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** I’ve had a very positive experience using Employment Hero. One of the biggest strengths of the platform is how easy it is to use. The interface is intuitive, and having everything housed in one place makes managing HR processes much more efficient. From employee records and documentation to leave management and communications, it’s convenient to have a single platform that supports so many aspects of the employee experience. The system is straightforward for both administrators and employees, which helps drive engagement and reduces the need for extensive training. **What do you dislike about Employment Hero?** If I were to suggest an area for improvement, it would be the Learning & Development offering. While the platform provides useful learning functionality, I’d like to see a broader range of courses available, particularly around mandatory workplace policies and compliance topics. Expanding this content library would help organisations deliver essential training more effectively and ensure employees have easy access to important policy-related learning. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero solves the challenge of managing multiple HR processes across different systems by bringing everything into one platform. It streamlines tasks such as employee record management, leave requests, documentation, and communication, saving time and reducing administrative burden. The biggest benefit for me is the ease of use and having all employee information and HR processes in one place. This improves efficiency, creates a better experience for employees, and allows me to spend less time on administration and more time focusing on strategic people and development initiatives. ### 42. A Great All-in-One Platform for Workplace Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** I like that Employment Hero brings many important workplace functions together in one easy-to-use platform. Having access to payslips, leave management, company announcements, employee recognition, and other HR features in one place makes daily tasks much simpler. The platform is convenient, organised, and saves time by reducing the need to manage different systems. I also appreciate the employee appreciation features, as they help create a positive workplace culture by recognising people’s efforts and achievements. **What do you dislike about Employment Hero?** While Employment Hero is a useful and convenient platform, there are still some areas that could be improved. At times, the user interface can feel a little overwhelming, especially with the number of features available. Some functions may require extra steps to find or navigate, and the mobile experience could be made more seamless. It would also be helpful if there were more customisation options for notifications and dashboards so employees can focus on the information most relevant to them. Overall, the platform is effective, but improving simplicity and ease of navigation would make the experience even better. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero solves the problem of having multiple workplace processes managed through different systems by bringing everything into one central platform. It makes accessing payslips, submitting and tracking leave, viewing company announcements, and staying updated with workplace information much easier. For me, it saves time and improves convenience by providing quick access to important HR-related information in one place. The employee recognition and communication features also help create better engagement and a more connected workplace experience. ### 43. Quick and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** ​The Big Picture: It effectively eliminates the clunky, mundane admin work of paper timesheets and manual onboarding, turning your employment dashboard into a tool that actually supports your budget and schedule **What do you dislike about Employment Hero?** Swag App Clutter ​When Employment Hero transitioned its mobile experience into the Swag app, it tried to become an all-in-one super app by blending HR tools, a jobs board, and a shopping marketplace together. Many users find the interface feels cluttered and overly commercialized now, making it harder to just open the app, log your hours, and get out. ​2. Notification Fatigue ​The app can be incredibly loud. Users often complain about getting a barrage of push notifications and emails for things that don't require immediate attention—like marketplace deals, system updates, or non-urgent company announcements. Turning these off without accidentally silencing critical shift or roster updates can be a balancing act. ​3. Occasional Sync & Clock-In Glitches ​Because the platform relies heavily on real-time data, minor bugs can cause headaches on the floor: ​Geofencing Issues: If your workplace uses location tracking for clocking in, the app can sometimes fail to recognize you are on-site if your phone's GPS lags. ​Loading Delays: During peak hours (like a major shift change when thousands of workers are logging in at once), the app can occasionally freeze or take a while to process a timesheet submission. **What problems is Employment Hero solving and how is that benefiting you?** Swag App Clutter ​When Employment Hero transitioned its mobile experience into the Swag app, it tried to become an all-in-one super app by blending HR tools, a jobs board, and a shopping marketplace together. Many users find the interface feels cluttered and overly commercialized now, making it harder to just open the app, log your hours, and get out. ​2. Notification Fatigue ​The app can be incredibly loud. Users often complain about getting a barrage of push notifications and emails for things that don't require immediate attention—like marketplace deals, system updates, or non-urgent company announcements. Turning these off without accidentally silencing critical shift or roster updates can be a balancing act. ​3. Occasional Sync & Clock-In Glitches ​Because the platform relies heavily on real-time data, minor bugs can cause headaches on the floor: ​Geofencing Issues: If your workplace uses location tracking for clocking in, the app can sometimes fail to recognize you are on-site if your phone's GPS lags. ​Loading Delays: During peak hours (like a major shift change when thousands of workers are logging in at once), the app can occasionally freeze or take a while to process a timesheet submission. ​4. Rigid Performance Review Formats ​If your company uses the platform for official performance check-ins or goal setting, the templates can feel a bit rigid. Because it is built to cater to hundreds of different industries, the formatting doesn't always fit the natural, conversational flow of how team leaders and employees actually want to talk about progress. ### 44. An awesome, easy to use interface, for all your needs **Rating:** 4.5/5.0 stars **Reviewed by:** ABY J. **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** Honestly, moving our onboarding and HR documents over to Employment Hero has saved my sanity. Having the contracts, VEVO checks, and policy sign-offs all handled digitally in one spot before a new starter even walks through the door is brilliant. The integration with Xero is relatively smooth, and knowing that the platform actively updates with Fair Work award changes gives me massive peace of mind on the compliance side. The staff also find the Swag app pretty easy for checking payslips and submitting leave requests. **What do you dislike about Employment Hero?** It’s not entirely a "set and forget" system. The initial setup and getting our custom payroll rules sorted took way more manual data entry and tweaking than the sales pitch led us to believe. My biggest gripe, though, is the customer support. If you hit a weird glitch or a payroll error, getting a real human on the phone or chat quickly can be incredibly frustrating—it relies heavily on their AI chatbot and support tickets, which takes time when you're in a rush. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero helps you as a youth worker by managing your roster, tracking mandatory compliance credentials like your Blue Card, and automatically calculating complex SCHADS award penalty rates for your shifts. It handles your payroll, leave, and timesheets directly through the mobile app, allowing you to focus on your frontline support work rather than paperwork. ### 45. Overall, a very user friendly experience! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Farming **Reviewed Date:** July 09, 2026 **What do you like best about Employment Hero?** Coming from someone with a background in Oracle Netsuite, the learning curve was almost non-existent when transferring to Employment Hero. Each page is self-explanatory and there are multiple templates we can create in order to issue letters and flyers to our many employees. **What do you dislike about Employment Hero?** The lack of a unique ID for each field does make me nervous when bulk updating data, but as long as the relevant fields are present, I suppose this mitigates the chance for error. The app in comparison to the website is a little lacking though - I do wish you could access the features on the website on the app as well so that I can source check when I'm away from my computer. The web browser on mobile can be a bit finnicky! **What problems is Employment Hero solving and how is that benefiting you?** Data housing for over 1,000 employees and being able to bulk issue documents. ### 46. Very simple and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** July 08, 2026 **What do you like best about Employment Hero?** What I like most about Employment Hero is that it makes work easier from both an employee’s and a manager’s perspective. As an employee, I appreciate having easy access to payslips, leave requests, company updates, and other important information in one place. As a manager, it streamlines tasks like approving leave, managing team information, and keeping HR processes organised and efficient. Overall, it saves time, improves transparency, and helps create a smoother experience for everyone. **What do you dislike about Employment Hero?** Sometimes it can be a bit difficult to navigate, and a few everyday tasks take more clicks than they should. A simpler, more intuitive interface would make it even better. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero brings HR, payroll, leave, and employee information into one place, reducing paperwork and saving time. It makes everyday tasks quicker and easier, helping me stay organised as both an employee and a manager. ### 47. Seamless HR-Payroll Integration with Evolving Features and Helpful Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Employment Hero?** EH has made our people experience much more seamless, and the integration between the HR and payroll platforms has also made things a lot quicker than our previous processes. Managers now have better visibility, and the features available in the HR platform are always evolving. The payroll platform is consistently up to date, and there is always someone available to help, whether through the chatbot or a human. The support resources are also very helpful. **What do you dislike about Employment Hero?** Sometimes issues take a bit longer to resolve than I would expect. At times, you may end up speaking with someone who doesn’t fully understand the legal requirements in the country, which can mean the advice isn’t accurate. **What problems is Employment Hero solving and how is that benefiting you?** It has streamlined our onboarding process and significantly improved the integration from HR to Payroll. Previously, we were using two different systems and a lot of paper. Now we can capture much more information in one place, and the reporting we’re able to generate gives us a clearer understanding of our workflows and our people, including where we may need to improve or recruit. ### 48. Overall EH offers a good variety of functionality. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain **Reviewed Date:** July 08, 2026 **What do you like best about Employment Hero?** Overall EH offers a good amount of functionality, there's a lot that we can utilise as a business. For the most part the team that assist when we call are super helpful. **What do you dislike about Employment Hero?** The struggles we've had so far have mainly been in regard to limitations within various functions and especially when it comes to permission levels. There seems to be alot of permissions that are restricted to just admin users that we should be able to assign to primary and secondary managers. Because alot of the functions are automated in the backend by EH it can make it difficult to have a full view and understanding of how things connect. **What problems is Employment Hero solving and how is that benefiting you?** I feel they actively take on feedback in regard to functions we'd like to see adapted and we're seeing this in the constant updates in the system. ### 49. Easy to use and see payslips **Rating:** 4.5/5.0 stars **Reviewed by:** Dang Khoa N. **Reviewed Date:** July 08, 2026 **What do you like best about Employment Hero?** Organize payslips, see employers announcement **What do you dislike about Employment Hero?** One area I think Employment Hero could improve is navigation. Some features take a few extra clicks to find, especially for new users. I’d also like to see faster performance when loading larger datasets and more customization options for reporting. Overall, though, it’s a strong platform that combines HR, payroll, and employee management effectively. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero solves the challenge of managing HR, payroll, rostering, leave, and employee records in one platform instead of using multiple systems. This reduces administrative work, improves accuracy, and helps businesses stay compliant. For me, it has made everyday tasks much easier. I can quickly access payslips, submit leave requests, update my personal details, and view my roster without needing to contact HR. It saves time, improves communication, and gives me more transparency over my employment information. ### 50. Overall Positive Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** July 08, 2026 **What do you like best about Employment Hero?** Employment Hero is easy to use for managing work-related tasks such as viewing rosters, checking payslips, submitting leave requests, and updating personal details. The app has a clean interface and makes it convenient to access important employment information in one place, saving time for both employees and employers. **What do you dislike about Employment Hero?** While the app is generally reliable, it can occasionally be slow to load or experience minor glitches. Notifications are sometimes inconsistent, and the mobile app could be more intuitive when navigating certain features. Improving the overall performance and user experience would make the platform even better. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero centralises everyday HR tasks into one platform, making it easy to access rosters, payslips, leave balances, and employment information. It reduces paperwork and saves time by allowing me to manage these tasks online, making communication with my employer more efficient. ## Employment Hero Discussions - [How safe is employment hero?](https://www.g2.com/discussions/how-safe-is-employment-hero) - 3 comments, 1 upvote - [What does Employment Hero do?](https://www.g2.com/discussions/what-does-employment-hero-do) - 2 comments, 1 upvote - [What is HRIS?](https://www.g2.com/discussions/what-is-hris) - 1 comment, 1 upvote - [What does SaaS stand for?](https://www.g2.com/discussions/what-does-saas-stand-for) - 2 comments, 1 upvote - [Do you support businesses with international employees?](https://www.g2.com/discussions/do-you-support-businesses-with-international-employees) - 1 comment, 1 upvote - [View Employment Hero pricing details and edition comparison](https://www.g2.com/products/employment-hero/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-11+19%3A07%3A21+-0500&secure%5Bsession_id%5D=54fb1d89-ad6c-4781-aa10-2eaba0f1773f&secure%5Btoken%5D=cac93b3edcb99241905c7d7f191e62c8f0eb9d50d3b17ffdd09c30c664e89509&format=llm_user) ## Employment Hero Integrations - [Claris FileMaker](https://www.g2.com/products/claris-filemaker/reviews) - [Culture Amp](https://www.g2.com/products/culture-amp/reviews) - [Go1](https://www.g2.com/products/go1-go1/reviews) - [Guardhouse](https://www.g2.com/products/guardhouse-guardhouse/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - [iHasco e-learning](https://www.g2.com/products/ihasco-e-learning/reviews) - [Indeed Apply](https://www.g2.com/products/indeed-apply/reviews) - [Indeed Hiring Platform](https://www.g2.com/products/indeed-hiring-platform/reviews) - [LinkedIn Recruiter](https://www.g2.com/products/linkedin-recruiter/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Monster](https://www.g2.com/products/monster/reviews) - [MYOB](https://www.g2.com/products/myob/reviews) - [MYOB AccountRight API](https://www.g2.com/products/myob-accountright-api/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [NoahFace](https://www.g2.com/products/noahface/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews) - [Reed.co.uk](https://www.g2.com/products/reed-co-uk/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Seek](https://www.g2.com/products/seek/reviews) - [Wiise](https://www.g2.com/products/wiise/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Xero for G Suite](https://www.g2.com/products/xero-for-g-suite/reviews) - [Zinc](https://www.g2.com/products/zinc-work/reviews) ## Employment Hero Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Automation** - Process Automation **Platform Functionality** - Sourcing and Candidate Identification - Job Posting - Interview Scheduling - Applicant Tracking **Platform Basics** - Reporting - Dashboard - Performance **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards **Compatability** - HCM and HRMS - Entrepreneur **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation **Resource Planning - Workforce Planning** - Reconciliation - Headcount Planning - Reporting - Expense Planning **Recruitment Platform - Recruitment Platforms** - User Permissions - Sourcing - Interviews - Dashboard - Internationalization & Locationalization - Customization **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Platform Basics** - Interoperability - Performance - Integrations **Platform Content** - Automation - File Sharing - Content Library **Goals** - Goal-Setting - Company Goals And OKRs **Benefits Administration Platform Features** - Benefits Record Management - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Cleaning** - Filtering - Levels of Measurement - Transformation **Generative AI** - AI Text Summarization **Human Resources - Workforce Planning** - Integrations & APIs - Compensation Bands - Org Chart - Recruitment Workflows **Recruitment AI - Recruitment Platforms** - Candidate Matching - Gen AI in Talent Acquisition - Engagement **Agentic AI - Recruiting Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates **Platform Content** - Digital Strategy - Candidate Relationship Management - Employer Branding - Social Recruiting **Platform Additional Functionality** - Integrations - Mobility - Corporate Discounts - Employee Engagement - Rewards **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Generative AI** - AI Text-to-Image - AI Text Generation - AI Image-to-Text **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Onboarding Process Reporting - Visualization **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal **Platform Performance** - Automation - File Sharing - Reporting **Data** - Dashboards And Reports - Historical Data **Benefits** - Branded Shopping - Other Benefits **Agentic AI - Recruitment Platforms** - Natural Language Interaction - Decision Making **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Platform Additional Functionality** - Dashboard - Mobility **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication **Core Functionality - Employer of Record (EOR)** - Compliance **Expanded Functionality - Employer of Record (EOR)** - M&A - Enterprise Consulting - Contractor Management **AI Capabilities - Employer of Record (EOR)** - AI Automation - AI Agent ## Top Employment Hero Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,544 reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - 4.5/5.0 (2,480 reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - 4.4/5.0 (5,201 reviews)