Employment Hero Reviews & Product Details

One of the best features is the automation. It automatically calculates everything, from tax deductions to superannuation contributions, ensuring everything is accurate without the need for constant oversight. The integration with other HR features is seamless too, making it easy to manage employee records and stay compliant with the latest regulations. We recently moved from being a non-award entity to being under an award and I must say Employment Hero features has made this transition smooth. We are loving the ease of implementation for online forms and performance reviews. Review collected by and hosted on G2.com.

Customer support have changed slightly. There are more steps included now prior to reaching a human customer service. All in all, service is still great. Review collected by and hosted on G2.com.

If you have ever found yourself buried under a mountain of HR paperwork, drowning in payroll confusion, or wondering if you actually sent that new employee their contract (spoiler: you did not), then Employment Hero is the workmate you never knew you needed.

This platform is like an HR fairy godmother, waving a digital wand and magically handling onboarding, payroll, and compliance with minimal effort on your part. It takes care of the nitty-gritty so you can focus on the important things, like pretending your Wi-Fi is down when someone schedules another meeting that should have been an email.

One of the best features? Payroll that does not make you want to throw your laptop out the window. It is smooth, automated, and ensures everyone gets paid on time, so no more awkward “uh… where is my salary?” messages from employees. Plus, the self-service portal means team members can update their own details, saving you from being the unpaid personal assistant for half the office.

The perks and benefits section is another win. Who does not love a good discount or reward for just showing up to work? It is like getting a loyalty card for your job, except instead of free coffee, you get real financial benefits.

Overall, Employment Hero makes HR tasks so easy, you might just start enjoying them. Or at the very least, stop crying into your coffee over compliance updates. Highly recommend! Review collected by and hosted on G2.com.

Nada, nothing, she is a beauty. This makes my life so much easier the the old excel spreadsheets Review collected by and hosted on G2.com.

Easy personal info and employment related document storage. Easy ability to manage multiple entities with one login. We love the one button Employee Happiness Survey. Great leave approval and visibility. We use it in our businesses daily. Straight integration with Xero. Great onboarding tool. All 'round it's a robust people management solution. Ive recommended a couple of improvements in the past which have all come through to the web app so the team are clearly invested in producing a high-value product. Review collected by and hosted on G2.com.

The review functionality is robust but not very flexible. It's not always user friendly and sometimes not intuitive but they seem quick to respond to feedback. Review collected by and hosted on G2.com.

Employment Hero makes managing and storing employee files so easy. Being able to track and update policies and performance reviews is also really helpful when managing an employees lifecycle. As the recruitment feature has developed significantly over the last couple of years it streamlines that whole process and makes sourcing and screening candidates much easier. They constantly update and add new features so I can tell they strive to make their platform the best for it's users. Review collected by and hosted on G2.com.

With constant updates, it can be difficult to stay on top of it all. In the past it feels like the communication of these updates were lacking or delayed making it stressful when things are changing for employees and I don't have answers yet. That being said, their customer support is always very responsive, helpful and friendly. Review collected by and hosted on G2.com.

The features of Employment Hero have changed the way we manage all aspects of recruitment, employee details, documents, performance, compliance, training, and employee recognition, to name a few. It has reduced our administration time in the People and Culture space and the regular support that we have been provided and continue to be provided is beyond anything I have had experienced any other platform.

Employment Hero are always adding improvements and take on suggestions for future features.

Nicole is our dedicated Customer Success Manager and other than being incredibly responsive, she is always able to provide the information to enable us to utilise the platform to suit our needs. Review collected by and hosted on G2.com.

The only feature that we would love to see, is form template creation that allow employees to type in information. I believe this has been earmarked as a future feature. Review collected by and hosted on G2.com.

The streamlined Recruitment to onboarding to payroll to documentation and performance reviews.

The Award interpretation takes that stress off my hands too which is a big bonus! Review collected by and hosted on G2.com.

When employees lose access to their email account t makes it difficult to then change their account email as they cannot access their old email to approve the change - a choice to text or email re. approval of the change would be an advantage here. Review collected by and hosted on G2.com.

I'm so impressed with the flexibility of this system. The ability to customize it to meet our specific organizational requirements is fantastic. It's also incredibly user-friendly for our team members, which is essential. From an HR perspective, the record-keeping and reporting features are invaluable for managing employee information efficiently.

We've found Employment Hero really easy to use and implement. The in-app built in customer support chat-bot is helpful, and the smooth integration with our key systems, from email to payroll, has been a huge plus. It's become an essential tool for our team, and we rely on it constantly. Review collected by and hosted on G2.com.

I think it has limited integrations with other tools. Review collected by and hosted on G2.com.

The platform's implementation process was seamless, thanks to the detailed and easy-to-follow step-by-step guides. They covered every aspect clearly and if there was any confusion, the support team was incredibly responsive and knowledgeable during the implementation phase, promptly answering all my questions and ensuring I was never stuck Review collected by and hosted on G2.com.

There are some doubled up admin features between Payroll and HR. Firstly, An employee doesnt need access to both Payroll and HR platforms to view the same information. Also - when giving access to an employee to the portal it was a bit difficult to understand whether HR side needed to be used or the payroll side to effect the change.

Most of the available reports are predefined, and creating custom reports needs alot of manipulation of excel sheets. Review collected by and hosted on G2.com.

EH was introduced to our business at the perfect time. Our employee engagement was low, and we were wasting a lot of time on manual tracking and operations across numerous spreadsheets and apps. We also made many payroll mistakes while working with an external supplier.

Since the launch, employee engagement has consistently been above 7.8 points (out of 10) every month for the past two years. We have not received a single payroll complaint, and we are on top of our KPIs.

Having our employees' files, information, right-to-work documentation, and many other important HR elements all in one place has transformed our operations, allowing us to focus on what truly matters. Review collected by and hosted on G2.com.

EH is improving every day!

I still would like to see more improvements in internal comms, onboarding and inductions Review collected by and hosted on G2.com.

I've been employed for more than 10 years already and was introduced with so many HR portals/system but I would say EH is the best among all. From admin to employee users where employees can esaily access their docs. There;'s no need to ask for HR if they need their bank account number, TFN, employment contract, etc. But the best feature of this systeml is the ability to strealime HR processess. :) Review collected by and hosted on G2.com.

Well, as we say there's always a room for improvement. I think EH can improve on the template downloaded and filled up by Admin. When we print the employment contract, all encoded details through the system are not aligned with the format which is sometimes frustrating especially when you're aiming for consistency and professionalism. Also if we can control the font size during the time of encoding. I hope they would consider this. Review collected by and hosted on G2.com.