--- title: Employment Hero Reviews meta_title: 'Employment Hero Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2460 reviews by the users' company size, role or industry to find out how Employment Hero works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 2460 scale: '5' date_modified: '2026-07-01' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Employment Hero Reviews **Vendor:** Employment Hero **Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 2,460 ## About Employment Hero Employment Hero is an AI Employment Operating System (OS) that unifies recruitment, HR, payroll and benefits into one automated infrastructure for SMEs and growing organisations. Built to remove everyday employment friction, the company provides a global solution for over 350,000 businesses and 2 million users to manage their workforce across industries like tech, healthcare and retail. Employment Hero moves beyond traditional HRIS by using AI to enhance manual workflows into a hands-off operation. The platform functions as a system of action rather than just a system of record, where AI handles the heavy lifting of the employment lifecycle. Instead of simply presenting a to-do list, the OS triggers the next move; whether that is shortlisting a candidate, updating a compliance policy or running a complex pay cycle. It is designed for businesses that want their employment tasks handled autonomously, rather than just having another software tool to manage. \> AI-Led recruitment: Moves candidates through the funnel automatically, from job posting to offer, using an AI Recruitment Agent to screen and rank talent 24/7. \> Automated payroll engine: Orchestrates complex calculations, tax compliance and reporting across different jurisdictions without the need for manual data entry. \> Unified HR & compliance: Acts as a single source of truth for contracts and policies, featuring built-in triggers that automate onboarding, time-tracking and performance reviews. \> Employee superapp: A mobile-first hub where teams access payslips and manage leave while tapping into a suite of wellness perks and financial benefits. \>Integrated Learning Management System (LMS): Enables tailored training pathways and performance reviews to foster professional development without manual coordination. Proactive people ops: Uses built-in AI to answer routine HR questions instantly and surface items needing attention before they become administrative bottlenecks. The primary value of the platform enables companies move faster by reducing operational drag across the employment lifecycle.. It solves the problem of fragmented tools and repetitive manual work by providing a single, intelligent thread that connects every part of the employee experience. By automating the routine, Employment Hero allows leadership teams to stop chasing paperwork and start focusing on the strategic growth of their people and culture. Languages supported: English and French. ## Employment Hero Pros & Cons **What users like:** - Users value the **ease of use** of Employment Hero, making HR tasks and employee management seamless and accessible. (495 reviews) - Users find Employment Hero to be **simple and intuitive** , enhancing efficiency and streamlining operations for their businesses. (327 reviews) - Users find Employment Hero to be **simple and intuitive** , streamlining HR and payroll processes seamlessly. (288 reviews) - Users commend the **fast and attentive customer support** of Employment Hero, enhancing their overall experience with the platform. (251 reviews) - Users find Employment Hero to be **intuitive and user-friendly** , effectively streamlining previously separate programs into one platform. (248 reviews) - Features (235 reviews) - Easy Setup (229 reviews) - Easy Access (222 reviews) - Comprehensive Features (217 reviews) - User Interface (214 reviews) **What users dislike:** - Users find the **missing features** in Employment Hero limit functionality and require more enhancements for a better experience. (225 reviews) - Users find **limited customization options** frustrating, impacting workflows and requiring manual adjustments for various tasks. (190 reviews) - Users find Employment Hero to be **not user-friendly** , with challenges in navigation and setup for new users. (172 reviews) - Users find the **limited features** of Employment Hero lacking and desire enhanced functionality for a smoother experience. (149 reviews) - Users are frustrated with **poor customer support** , particularly slow responses and unclear guidance for using the platform. (143 reviews) - Learning Curve (109 reviews) - Technical Issues (106 reviews) - Navigation Difficulty (105 reviews) - Payroll Issues (94 reviews) - Integration Issues (90 reviews) ## Employment Hero Reviews ### 1. Great HR and Payroll platform **Rating:** 5.0/5.0 stars **Reviewed by:** Aaliya K. | Content creator and virtual events host , Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2026 **What do you like best about Employment Hero?** Here's a polished review response you can use: What I like most about Employment Hero is how user-friendly and efficient the platform is for managing HR and people-related processes. The interface is intuitive and easy to navigate, which makes everyday tasks such as employee management, leave requests, and document handling much more streamlined. One of the standout features for me is the AI-powered HR assistant. It resolves around 90% of my HR-related questions without the need to contact support, saving a significant amount of time and helping me find answers quickly. The AI functionality has become a valuable first point of reference for our team. Another major strength is Employment Hero's customer support team. They are always easy to communicate with, responsive, and knowledgeable. Every time I have contacted support, the information provided has been accurate and helpful, which gives me confidence in the platform and minimizes delays in resolving issues. From a performance perspective, the system is reliable and has helped improve workflow efficiency by reducing manual administrative tasks. The onboarding process was straightforward, and the available support resources made implementation smooth. Overall, Employment Hero delivers excellent value through its combination of intuitive design, strong AI capabilities, reliable performance, and exceptional customer support. It has significantly improved the way we manage HR processes and employee information. **What do you dislike about Employment Hero?** One area that could be improved is communication around platform updates and changes. At times, Employment Hero introduces changes or enhancements to the system, but these are not always obvious to end users. As a result, we sometimes only become aware of a change when an issue arises, a process behaves differently than expected, or we discover the update accidentally while using the platform. More proactive communication, such as clear notifications, release summaries, or in-platform announcements highlighting how changes may impact existing workflows, would help users adapt more smoothly and reduce confusion. While the platform continues to evolve and improve, greater visibility of upcoming and recently implemented changes would enhance the overall user experience. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero has helped us centralize and streamline many of our HR and people management processes, including payroll, onboarding, recruitment, employee record management, and document filing. Having these functions in a single platform reduces administrative workload, minimizes manual data entry, and improves overall efficiency. The onboarding and recruitment features have been particularly valuable, as they help create a smoother experience for both new hires and hiring managers. Payroll processing is also more efficient, with employee information flowing seamlessly through the system. One feature I especially appreciate is the reporting functionality. The ability to generate detailed reports quickly provides valuable insights into workforce data and helps support informed decision-making. What would previously take significant time to compile manually can now be accessed in just a few clicks. Overall, Employment Hero saves time, improves accuracy, keeps employee information organized, and enables our team to focus on more strategic HR activities rather than administrative tasks. ### 2. User-Friendly HR & Payroll Platform That Makes Onboarding Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Sharon W. | Payroll Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Employment Hero?** It's a user friendly interactive platform that is easy to train others to use. Hovering over many headings / comments gives a detailed explanation or overview of what that task can do. We use both the HR and payroll platforms which makes onboarding employees effortless and using the EH work app allows employees to easily keep their details up to date and apply for leave without the need to be in the office. **What do you dislike about Employment Hero?** Updates in payroll don't always flow into HR appropriately. We have a great deal of custom rules within our payroll system which can be difficult to keep track of when there are detailed Award updates Some of our employees have found the app can become glitchy if they don't log out regularly. **What problems is Employment Hero solving and how is that benefiting you?** Integration between the HR & payroll platforms is being upgraded all the time, reducing the disparity between the two. Ai chat bot is really helpful when you need a quick answer for time sensitive situations, with the option to still speak with someone if you need further help. ### 3. All HR Info in One Place, but Feature Reliability Needs Work **Rating:** 4.0/5.0 stars **Reviewed by:** M A. | Office Manager and HR Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Employment Hero?** Keeping all HR and payroll docs in one place. **What do you dislike about Employment Hero?** The constant changing of the platform. Things get moved around and you have to search for them and functions that work well are removed and then replaced with extra steps to get to where you want to be. A lot of convenient functions I constantly used have been replaced this way and it is very frustrating. I feel not enough testing is done (or clients consulted about how they use certain functions) before the changes are made. Also, it has improved slightly lately, but I find calling support a chore as it takes so long to get through to someone. I lose a lot of time when I have to call for help. **What problems is Employment Hero solving and how is that benefiting you?** I dont have any problems EH is solving, they are creating more with the constant platform changes. ### 4. Streamlined HR & Payroll with Better Visibility, Compliance, and Self-Service **Rating:** 4.5/5.0 stars **Reviewed by:** Annie V. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Employment Hero?** Employment Hero has significantly improved and streamlined many of our day-to-day HR and payroll processes, creating greater efficiency, visibility, and consistency across the business. It reduces the amount of manual administration required, minimises the risk of errors, and allows processes that were previously time-consuming to be completed far more efficiently. From an operational and HR perspective, it assists greatly with maintaining compliance by ensuring accurate record keeping, employee documentation, leave management, payroll processing, and timesheet approvals are all managed within one centralised system. Having everything stored electronically also improves transparency, accountability, and accessibility for both managers and employees. The system provides employees with direct access to important information such as payslips, leave balances, rosters, timesheets, policies, and employment documents, which encourages greater ownership and self-management. For managers, it allows improved oversight of staffing, attendance, approvals, reporting, and workforce trends across all sites. Employment Hero also supports consistency in processes and expectations company-wide, ensuring that approvals, documentation, onboarding, disciplinary records, and compliance requirements are managed in a structured and professional manner. Overall, the platform has helped modernise our systems, improve communication and workflow efficiency, support legislative compliance obligations, and reduce administrative burden across the business. **What do you dislike about Employment Hero?** One area I dislike about Employment Hero is the limited level of customisation available around visibility and workflow management. Certain functions feel disconnected and cannot easily be viewed together, which can make processes more time-consuming than necessary. For example, it would be highly beneficial to have timesheets integrated with leave visibility so managers can view attendance and approved leave within the same screen, rather than needing to move between multiple sections of the system. This would improve efficiency, reduce the chance of oversight, and create a more streamlined user experience. **What problems is Employment Hero solving and how is that benefiting you?** Prior to implementing Employment Hero, we utilised a highly manual system where many processes and reports were extremely time-consuming to complete. Since transitioning to Employment Hero, we have been able to significantly streamline our processes, improve overall compliance, and reduce administrative workload across the business. The platform has created considerable time savings on a day-to-day operational level and has also provided strong support to other departments through improved visibility, reporting, and workflow management, which has been a fantastic improvement for the business overall. ### 5. Outstanding Support That Made Self-Implementation Feel Like the Right Choice **Rating:** 4.5/5.0 stars **Reviewed by:** Ricky W. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Employment Hero?** I just wanted to send a final note of thanks and appreciation for all your support. Considering we've only been with Employment Hero just over a month, the time and service from you has been outstanding. You helped us start a new employee handbook, finalize our policies, and tighten up our contracts, which has been invaluable for future-proofing our business.1 I also spoke with Tom Brennan about some platform queries today, specifically regarding setting up our leave categories, and he was ever so helpful also.2 I was a bit worried at first as we did the self-implementation, and some parts felt uncertain, but once I got through to speak to you and Tom, I feel this was definitely the right choice. Thanks again to you both for all your excellent service! **What do you dislike about Employment Hero?** The onboarding implementation being self implementation could have done with more hands on support then **What problems is Employment Hero solving and how is that benefiting you?** a one stop shop for our HR compliance **Official Response from Zara Danton:** > Hey Ricky, A month in and already future-proofed with a new handbook, polished policies and tightened contracts... that's a really solid foundation and we're so glad we could be part of building it! Tom and the HR advisory team are brilliant and it's lovely to see them called out by name. I shared it publicly with them earlier - moments like this genuinely make their day so thank you. Your point on self-implementation support is well taken. There's a lot to navigate and we know some parts can feel uncertain without more hands-on guidance. It's something we're always looking to improve on. So glad it feels like the right choice. Here's to what's next! Best, Zara @ Employment Hero ### 6. Outdated Training Videos and Inconsistent Terminology Hold It Back **Rating:** 2.5/5.0 stars **Reviewed by:** Tina F. | Personal Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Employment Hero?** Easy to navigate and explore, I have not had the full opportunity to explore fully so it is difficult for me to answer fully **What do you dislike about Employment Hero?** the terminology of the training video showing how to use seem to be different to what is on the desktop, it seems not all videos have been updated, the AI doesn't seem to work consistently and I feel the support access isn't practical if you have an urgent problem. However because I have not had a great deal of time to explore I am unable to fully comment **What problems is Employment Hero solving and how is that benefiting you?** I am a standalone HR manager and im struggling to explore the system fully, we have had employees get blocked or locked out the system and I have sought advise but i am still waiting. The system set yup seems a little clunky and we have had a lovely advisor Cherry helping up, however this is going to be a slow process **Official Response from Zara Danton:** > Hey Tina, Thank you for sharing this, especially knowing you're still getting to grips with everything as a solo HR manager - that context really matters. On the training, we hear you. The platform moves fast and the supporting content can become outdated quickly, but that said, we are constantly working on updating our training videos, so we really appreciate you flagging! So glad Cherry has been a bright spot through all of this, we'll make sure she knows :) All the best, Zara @ Employment Hero ### 7. Flexible, Easy-to-Use HR Tool That Meets Our HR Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Eileen R. | Human Resources Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Employment Hero?** Flexibility. Functions that address HR needs. Ease of use for both HR team and employees. **What do you dislike about Employment Hero?** Support tickets sometimes take a long time to generate. Go1 integrations can glitch. Support tickets take at least 24 hours to generate via EH queue. Then it takes ages (48 hours) before the actual Go1 integration problem is resolved. Seek integration also does glitch. I've had a number of ads not go up. This tends to happen when I've made a typo or need to change the initial ad and the integration seems to glitch when trying to update the ad with the changes. I then need to call Seek to have the ad taken down and organise a refund. The initial HR package also included legal advice. I'm not sure where we're at with that. **What problems is Employment Hero solving and how is that benefiting you?** Administration of various HR functions is now able to done via a single portal. The tool is easy enough to be adapted and flexible enough to cope with changes. ### 8. Poor support and would not reccommend **Rating:** 1.5/5.0 stars **Reviewed by:** H S. | National People and Culture Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Employment Hero?** Ease of use and the overall functionality look good in theory, but they still don’t feel fully put into practice. **What do you dislike about Employment Hero?** The performance review process feels limited. Booking review periods for employees is restrictive, and it doesn’t allow enough tailoring for different situations. The workflows are also cumbersome to set up and use, and the guides don’t provide enough detail to make the overall process clear. Permissions are another area that needs better explanation, especially when you’re in setup mode. Also, if you onboard someone in one month and they don’t start until the following month, you still have to pay for them for both months, even though their system access isn’t available until their start date. This wasn’t explained upfront. **What problems is Employment Hero solving and how is that benefiting you?** We’re planning to use EH to automate the processes we currently manage manually. I’m also hoping the platform will deliver strong analytics to help us better understand and track what’s happening. At this stage I'm not seeing a massive difference in automating our very manual processes (eg: performance reviews). Employment has a team of support people based in Australia, we are located in the New Zealand, the support to date is vastly inadequate, the chat bot is useless when asking it a question that is more complex on how to set up an employee, almost every question is sends you in circles, suggest you always state human agent and then you get a person. When you do get a person they do not know their product at all and you will get a variety of answers by dealing with different people on the same issues. They also close off tickets when not resolved or communicated theya re resolved. ### 9. Streamlines HR and Payroll, could be more flexible. Chat Support Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Madeleine D. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Employment Hero?** It mostly helps streamline our HR Management, payroll. **What do you dislike about Employment Hero?** Customer Service is average. Yesterday I was on the chat with 2 people who were trying to help me. They were completely unhelpful and the attitude seemed well that's all I can do and it was SLOW. Eventually I asked if I could be escalated. She then mentioned phone support. So after waiting over an hour on the chat I called. Phone call took approx 20mins waiting and then SARAH G sorted my issue in a few minutes. She was awesome. But by this stage I was unbelievably frustrated. **What problems is Employment Hero solving and how is that benefiting you?** Honestly we use pretty simple features. I understand the self service model of the business. But if you aren't technically savvy like me, I'm unlikely to try new features that I have to teach myself to use. The platform isn't flexible at all which doesn't always suit us. ### 10. Simplifies HR and Payroll Management in One Platform **Rating:** 4.5/5.0 stars **Reviewed by:** denit t. | HR & Payroll Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Employment Hero?** Employment Hero makes HR and payroll management straightforward by bringing everything together in one platform. The UI/UX feels intuitive, the integrations are seamless, and performance has been reliable. Overall, it offers strong value for money and has improved our efficiency. The support team is responsive, and the AI-powered features help streamline day-to-day HR and payroll tasks. **What do you dislike about Employment Hero?** The reporting features could be more flexible, and some settings are difficult to locate. Overall, there is room to improve system speed and navigation. **What problems is Employment Hero solving and how is that benefiting you?** EH brings HR, payroll, rostering, and employee management into one platform, reducing manual processes and improving accuracy. It has helped save time, streamline workflows, and provide a better experience for both employees and managers. ### 11. HR in a box, do yourself a favour **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew F. | CEO and Business e-ttractionist, Marketing and Advertising **Reviewed Date:** June 24, 2026 **What do you like best about Employment Hero?** As a small business owner, you have millions of things to do everyday. HR often falls to the back of the urgency queue when you have to make money and satisfy clients. So having one place to put all your staff documents, reviews, reminders and processes is wonderful. No more searching drives and drawers for employment agreements. Plus you never forget an anniversary or birthday! Let alone the automation that can save time and compliance to save your business if there is a real issue. You can run your business without it, but why would you. **What do you dislike about Employment Hero?** There is a lot to learn using any software. I had a staff member set it up and still needed help. Luckily there was contractors who could help me fractionally to solve most of these. If you use a well known product you can get help when you need. **What problems is Employment Hero solving and how is that benefiting you?** Staying compliant with all the changes in work place relations is tough! But at least you know you have support and coverage with an Australian made software. ### 12. Smooth Payroll, Fast Support, and Easy HRIS Adoption **Rating:** 4.5/5.0 stars **Reviewed by:** RescuedHR Partners . | Senior HR Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Employment Hero?** For the small company I’m supporting (as a contractor through another company), EH has been very helpful as an HRIS. The specialist we worked with, Diana, has been great in all of our conversations. Payroll has run very smoothly, and support has been wonderful, whether through email, the AI option, or the community guides. The AI option for help is very quick. The price for the system was perfect for the client, it integrated well with their accounting system, and so far, employees have had an easy time using it. The system has performed as we have hoped! **What do you dislike about Employment Hero?** So far, nothing major. It’s just taking us a bit of time to understand some of the system’s nuances and figure out how to fix things when they come up. It’s not a big deal at all. **What problems is Employment Hero solving and how is that benefiting you?** It benefits the client by eliminating paper files and automating everything related to employees and their pay, performance, time management, and similar tasks. ### 13. Employment Hero Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** Employment Hero provides an efficient all-in-one platform for payroll, employee management, onboarding, leave management, and document storage. The payroll processing workflow is generally user-friendly, and the integration between HR and payroll functions helps reduce manual administration. Features such as employee self-service, digital onboarding, and automated payroll calculations have improved efficiency and streamlined many of our HR and payroll processes. **What do you dislike about Employment Hero?** While the platform offers many useful features, there are times when system errors or unexpected changes to employee data require manual corrections. Some payroll and reporting functions could be more flexible and intuitive, particularly when dealing with complex payroll scenarios. Customer support response times can also vary, and resolving technical issues can occasionally take longer than expected. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero helps streamline our HR and payroll administration by centralising employee records, payroll processing, leave management, onboarding, and compliance tasks in one system. This reduces manual data entry, improves record accuracy, and saves significant administrative time. As a Payroll Officer, it enables us to process payroll more efficiently, maintain employee information securely, and provide employees with easy access to payslips, leave balances, and personal details through self-service features. ### 14. A user-friendly platform that simplifies employee management, payroll, and onboarding. **Rating:** 4.0/5.0 stars **Reviewed by:** Rachel O. **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** What I like best about Employment Hero is that it keeps everything in one place. Staff records, certifications, and employee information are easy to access and manage, which saves time and makes administration more efficient. I also find the reporting features very helpful, as I can quickly pull reports to track certifications that are close to expiry and ensure compliance requirements are kept up to date. **What do you dislike about Employment Hero?** What I dislike most about Employment Hero is the notification system. The notification emails and alerts do not look very appealing, and some staff members mistakenly think they are spam, which can lead to important messages being overlooked. I also find it limiting that many notifications do not appear to be customizable, or at least the options to modify them are not easy to find. Greater flexibility in the design and content of notifications would help improve engagement and communication with employees. **What problems is Employment Hero solving and how is that benefiting you?** mployment Hero helps solve the challenges of onboarding new employees and managing compliance requirements. It provides a central place to collect and store licences, certifications, and other important employee documentation. The platform also streamlines the onboarding process by distributing required policies, forms, and compliance documents from an employee's start date, making it easier to ensure records are complete, up to date, and compliant. ### 15. Convenient and Reliable Employee Management App **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** I have found Employment Hero to be a user-friendly and efficient platform for managing employment-related tasks. The app makes it easy to submit leave requests, update personal details, and keep track of important workplace information in one central location. **What do you dislike about Employment Hero?** While Employment Hero offers many useful features, the app can sometimes feel cluttered, making it difficult to quickly find specific functions or information. Navigation between different sections is not always intuitive, particularly for new users. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero solves the problem of having workplace information and processes spread across multiple systems. By bringing payroll, leave requests, timesheets, employee records, and company communications into one platform, it reduces administrative complexity and saves time for both employees and managers. For me, the main benefit is convenience. I can submit leave requests, update personal information, and view important workplace documents in one place without needing to contact HR or use multiple applications. This makes managing employment-related tasks faster, more transparent, and more efficient. ### 16. Allows procedures of onboarding to run smoothly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** The system allows the onboarding process to run smoothly and efficiently, making it easy to get started without confusion. The interface is intuitive and well-structured, which helps streamline each step and reduces the learning curve for new users. The only drawback was the inability to download or export documents. As someone who prefers reviewing hard copies, this feature would have been particularly useful; however, aside from this limitation, the overall experience with the system has been very positive. **What do you dislike about Employment Hero?** The inability to download or export documents was the only drawback. As someone who prefers reviewing hard copies, this feature would have been valuable; however, aside from this limitation, the system is excellent. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero is solving the challenge of managing HR, payroll, and employee onboarding in a streamlined and centralised way. Instead of relying on multiple systems or manual processes, everything is integrated into one platform, which reduces administrative workload and minimises the risk of errors. For me, this has made onboarding new employees much more efficient, ensuring that all required documentation, compliance checks, and setup steps are completed in a structured and timely manner. It also improves visibility and organisation, making it easier to track progress and access important information when needed. Overall, it saves time, increases accuracy, and allows me to focus more on higher-value tasks rather than administrative work. ### 17. User friendly. Wonderful benefits. Handy and useful reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Pranaya O. **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** What I like most about Employment Hero is its mission to make employment easier and more valuable for everyone. I appreciate how the platform combines HR, payroll, recruitment, and employee benefits into a single solution, helping businesses save time while improving the employee experience. I am also impressed by Employment Hero’s focus on innovation, technology, and creating positive workplace cultures, which aligns with my belief that engaged employees are key to business success. **What do you dislike about Employment Hero?** As an external user, I don’t have any major dislikes about Employment Hero. If I had to identify an area for improvement, it would be that the platform’s broad range of features can sometimes create a learning curve for new users. However, this is a common challenge for comprehensive software solutions, and it is outweighed by the value of having HR, payroll, recruitment, and employee engagement tools in one platform. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero is solving the problem of fragmented people management processes by bringing HR, payroll, recruitment, onboarding, rostering, and employee engagement into a single platform. This helps businesses reduce administrative workload, improve compliance, and create a better employee experience. ### 18. A Valuable Platform for Modern Workplaces **Rating:** 5.0/5.0 stars **Reviewed by:** Faizaan A. **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** What I like best about Employment Hero is that it brings HR, leave management, performance reviews, and employee records into one easy-to-use platform. It saves time, keeps information organized, and makes it simple for both employees and managers to complete everyday tasks. The performance review process is particularly helpful and easy to manage **What do you dislike about Employment Hero?** Overall, my experience has been positive. One area for improvement would be system speed at times, as some pages can take a little longer to load. It would also be helpful to have more customization options for reports and dashboards. Other than that, the platform is easy to use and meets our day-to-day needs. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero helps centralize HR processes such as leave management, performance reviews, employee records, and company communications in one platform. This reduces paperwork, saves administrative time, and improves visibility of employee information. For me, it makes managing performance reviews and employee records much more efficient, allowing me to spend more time supporting production operations rather than handling manual administrative tasks. ### 19. Pleasant and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Robyn b. **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** I really like using Employment Hero. I mainly use it to book and manage my annual leave, and I find it very easy and straightforward to use. The system makes holiday requests quick and hassle-free, and it’s useful being able to keep track of leave balances in one place. I also like the shoutout feature, which is a nice way to recognise colleagues and celebrate good work across the team **What do you dislike about Employment Hero?** The only downside for me is that I mainly use it for booking holidays, so some of the other features can feel unnecessary and make the platform seem a bit cluttered. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero solves the problem of having HR information and processes spread across different systems, emails, and paperwork. By keeping everything in one place, it makes tasks like booking annual leave, checking leave balances, accessing company information, and recognising colleagues much quicker and easier. This benefits me because I can manage my holiday requests without having to email managers or HR, I can see my leave entitlement at any time, and I can use shoutouts to recognise colleagues’ achievements. It saves time, reduces confusion, and gives me easy access to important information whenever I need it. ### 20. Very Good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** Easy to use, helpful for company news feed and updates,assessments , claims , uploading documentation , timesheets . Moreover manage leaves and know about leave data. Sometimes really helpful know about availability of new positions inside company through company feed. **What do you dislike about Employment Hero?** Most often complain about technical issues such as login problems, timesheet or clock-in errors, and occasional bugs after updates. Others find the interface confusing for tasks like leave requests and payroll management, while payroll administrators sometimes report complexity, integration challenges, or the need to manually verify calculations. Customer support response times can also be a source of frustration when payroll issues are urgent. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero solves the problem of having HR, payroll, leave management, timesheets, and employee information spread across multiple systems. By bringing these functions into one platform, it makes everyday tasks such as viewing payslips, requesting leave, submitting timesheets, and accessing company documents much simpler and faster. This benefits me by reducing administrative effort, improving transparency around payroll and leave balances, and giving me convenient access to important work information in one place. ### 21. Genuinely streamlined our HR and payroll from day one **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian G. **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** The all in one setup is the standout. Having HR, payroll, onboarding and employee self service sitting in the one platform means we’re not jumping between systems or duplicating data. Onboarding new staff is largely automated now, so new starters complete their own contracts, bank details and personal info before their first day, which has saved us hours. The employee self service portal is a big win too, the team can pull payslips, request leave and update their details without coming through admin every time. Payroll syncing has been reliable, the interface is clean and easy to navigate, and support have been responsive when we’ve needed them. **What do you dislike about Employment Hero?** The reporting can feel a bit rigid, getting a custom report exactly how you want it sometimes takes more digging than it should. A few of the more advanced features sit behind higher tiers, so the pricing can climb as you scale. Occasional syncing delays between modules have popped up, though nothing major. The mobile app is handy but lags behind the desktop version on a couple of functions. Overall minor gripes against what it delivers. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero has pulled a lot of scattered admin into one place for us. Before, onboarding, payroll, leave management and employee records were spread across different systems and spreadsheets, which meant duplicated data entry and plenty of room for things to slip through the cracks. The biggest problem it’s solved is onboarding. New starters now complete their own contracts, tax and super details, and bank info digitally before their first day, so we’re not chasing paperwork or manually keying everything in. That’s saved us hours per hire and means people are productive faster. ### 22. It’s easy to use, and having everything housed in one place makes HR processes much more efficient. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** I’ve had a very positive experience using Employment Hero. One of the biggest strengths of the platform is how easy it is to use. The interface is intuitive, and having everything housed in one place makes managing HR processes much more efficient. From employee records and documentation to leave management and communications, it’s convenient to have a single platform that supports so many aspects of the employee experience. The system is straightforward for both administrators and employees, which helps drive engagement and reduces the need for extensive training. **What do you dislike about Employment Hero?** If I were to suggest an area for improvement, it would be the Learning & Development offering. While the platform provides useful learning functionality, I’d like to see a broader range of courses available, particularly around mandatory workplace policies and compliance topics. Expanding this content library would help organisations deliver essential training more effectively and ensure employees have easy access to important policy-related learning. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero solves the challenge of managing multiple HR processes across different systems by bringing everything into one platform. It streamlines tasks such as employee record management, leave requests, documentation, and communication, saving time and reducing administrative burden. The biggest benefit for me is the ease of use and having all employee information and HR processes in one place. This improves efficiency, creates a better experience for employees, and allows me to spend less time on administration and more time focusing on strategic people and development initiatives. ### 23. A Great All-in-One Platform for Workplace Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** I like that Employment Hero brings many important workplace functions together in one easy-to-use platform. Having access to payslips, leave management, company announcements, employee recognition, and other HR features in one place makes daily tasks much simpler. The platform is convenient, organised, and saves time by reducing the need to manage different systems. I also appreciate the employee appreciation features, as they help create a positive workplace culture by recognising people’s efforts and achievements. **What do you dislike about Employment Hero?** While Employment Hero is a useful and convenient platform, there are still some areas that could be improved. At times, the user interface can feel a little overwhelming, especially with the number of features available. Some functions may require extra steps to find or navigate, and the mobile experience could be made more seamless. It would also be helpful if there were more customisation options for notifications and dashboards so employees can focus on the information most relevant to them. Overall, the platform is effective, but improving simplicity and ease of navigation would make the experience even better. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero solves the problem of having multiple workplace processes managed through different systems by bringing everything into one central platform. It makes accessing payslips, submitting and tracking leave, viewing company announcements, and staying updated with workplace information much easier. For me, it saves time and improves convenience by providing quick access to important HR-related information in one place. The employee recognition and communication features also help create better engagement and a more connected workplace experience. ### 24. Quick and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** ​The Big Picture: It effectively eliminates the clunky, mundane admin work of paper timesheets and manual onboarding, turning your employment dashboard into a tool that actually supports your budget and schedule **What do you dislike about Employment Hero?** Swag App Clutter ​When Employment Hero transitioned its mobile experience into the Swag app, it tried to become an all-in-one super app by blending HR tools, a jobs board, and a shopping marketplace together. Many users find the interface feels cluttered and overly commercialized now, making it harder to just open the app, log your hours, and get out. ​2. Notification Fatigue ​The app can be incredibly loud. Users often complain about getting a barrage of push notifications and emails for things that don't require immediate attention—like marketplace deals, system updates, or non-urgent company announcements. Turning these off without accidentally silencing critical shift or roster updates can be a balancing act. ​3. Occasional Sync & Clock-In Glitches ​Because the platform relies heavily on real-time data, minor bugs can cause headaches on the floor: ​Geofencing Issues: If your workplace uses location tracking for clocking in, the app can sometimes fail to recognize you are on-site if your phone's GPS lags. ​Loading Delays: During peak hours (like a major shift change when thousands of workers are logging in at once), the app can occasionally freeze or take a while to process a timesheet submission. **What problems is Employment Hero solving and how is that benefiting you?** Swag App Clutter ​When Employment Hero transitioned its mobile experience into the Swag app, it tried to become an all-in-one super app by blending HR tools, a jobs board, and a shopping marketplace together. Many users find the interface feels cluttered and overly commercialized now, making it harder to just open the app, log your hours, and get out. ​2. Notification Fatigue ​The app can be incredibly loud. Users often complain about getting a barrage of push notifications and emails for things that don't require immediate attention—like marketplace deals, system updates, or non-urgent company announcements. Turning these off without accidentally silencing critical shift or roster updates can be a balancing act. ​3. Occasional Sync & Clock-In Glitches ​Because the platform relies heavily on real-time data, minor bugs can cause headaches on the floor: ​Geofencing Issues: If your workplace uses location tracking for clocking in, the app can sometimes fail to recognize you are on-site if your phone's GPS lags. ​Loading Delays: During peak hours (like a major shift change when thousands of workers are logging in at once), the app can occasionally freeze or take a while to process a timesheet submission. ​4. Rigid Performance Review Formats ​If your company uses the platform for official performance check-ins or goal setting, the templates can feel a bit rigid. Because it is built to cater to hundreds of different industries, the formatting doesn't always fit the natural, conversational flow of how team leaders and employees actually want to talk about progress. ### 25. An awesome, easy to use interface, for all your needs **Rating:** 4.5/5.0 stars **Reviewed by:** ABY J. **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** Honestly, moving our onboarding and HR documents over to Employment Hero has saved my sanity. Having the contracts, VEVO checks, and policy sign-offs all handled digitally in one spot before a new starter even walks through the door is brilliant. The integration with Xero is relatively smooth, and knowing that the platform actively updates with Fair Work award changes gives me massive peace of mind on the compliance side. The staff also find the Swag app pretty easy for checking payslips and submitting leave requests. **What do you dislike about Employment Hero?** It’s not entirely a "set and forget" system. The initial setup and getting our custom payroll rules sorted took way more manual data entry and tweaking than the sales pitch led us to believe. My biggest gripe, though, is the customer support. If you hit a weird glitch or a payroll error, getting a real human on the phone or chat quickly can be incredibly frustrating—it relies heavily on their AI chatbot and support tickets, which takes time when you're in a rush. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero helps you as a youth worker by managing your roster, tracking mandatory compliance credentials like your Blue Card, and automatically calculating complex SCHADS award penalty rates for your shifts. It handles your payroll, leave, and timesheets directly through the mobile app, allowing you to focus on your frontline support work rather than paperwork. ### 26. Seamless HR-Payroll Integration with Evolving Features and Helpful Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Employment Hero?** EH has made our people experience much more seamless, and the integration between the HR and payroll platforms has also made things a lot quicker than our previous processes. Managers now have better visibility, and the features available in the HR platform are always evolving. The payroll platform is consistently up to date, and there is always someone available to help, whether through the chatbot or a human. The support resources are also very helpful. **What do you dislike about Employment Hero?** Sometimes issues take a bit longer to resolve than I would expect. At times, you may end up speaking with someone who doesn’t fully understand the legal requirements in the country, which can mean the advice isn’t accurate. **What problems is Employment Hero solving and how is that benefiting you?** It has streamlined our onboarding process and significantly improved the integration from HR to Payroll. Previously, we were using two different systems and a lot of paper. Now we can capture much more information in one place, and the reporting we’re able to generate gives us a clearer understanding of our workflows and our people, including where we may need to improve or recruit. ### 27. Intuitive, User-Friendly HR App—But HR experience Feels Too Restrictive **Rating:** 3.0/5.0 stars **Reviewed by:** Marzena D. | Head of HR, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Employment Hero?** I like the fact that it is user friendly and easy for employees to navigate. The app is intuitive and user friendly. Desktop version is also visually nice and reasonably easy to navigate. **What do you dislike about Employment Hero?** There is a lot of functionalities that I was told at the sales stage that are available and customisable and they are not. I was surprised for example how limited custom reporting is, I worked on many HR systems before and none of them (maybe apart of BreatheHR) was so restrictive. You made the app and visually nice product, I would invest in building capabilities for HR teams now. **What problems is Employment Hero solving and how is that benefiting you?** it is a great platform for leave management and storing of basic data. **Official Response from Zara Danton:** > Hi Marzena, Thanks so much for this! I'm really glad the app and desktop experience are landing well for your employees. That matters a lot to us! The gap between what was described at sales stage and what you've found in practice is something I want to take seriously though, particularly around custom reporting. We are constantly building out capabilities for HR teams and your specific feedback on where the limitations are would genuinely help us prioritise. I'd love for you to reach out to me directly at zara.danton@employmenthero.com so I can either flag the right things to the product team or give you a heads up on what's already in the pipeline. Just drop me a note. All the best, Zara @ Employment Hero ### 28. Pleased with the efficient service that compiles all the aspects of working life into one app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** The efficiency of the layout of the app. Anything one may need to know or quickly access in relation to work I.e timesheets, playslips, rosters. The blocking out unavailability streamlines through unnecessary back and forth with employers when you are a casual employee. Adding your documentation is very handy; and being able to access it on the app if you need to show it in person cuts out the need for having to find it on your phone or carry physical documentation **What do you dislike about Employment Hero?** When I get emails saying that something has changed I my employment hero I.e my roster. But it’s not obvious when I go onto the app what that specific change was **What problems is Employment Hero solving and how is that benefiting you?** Having all my documentation in one place saves me having to search on my phone in the files / photos / have physical copies I.e RSA certificates ### 29. Work bits and pieces all in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Louis C. **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** What I like most about Employment Hero is how easy it makes everyday work tasks. Being able to access payslips, manage leave requests, and keep important employment information in one place saves time and makes everything much more convenient. **What do you dislike about Employment Hero?** One area for improvement is the reliability of the app when clocking in and out. At times the app can be slow or glitchy, which makes clocking in take longer than it should. Improving performance and making navigation a bit more intuitive would create a smoother user experience. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero solves the problem of having work-related information spread across different systems. Having payslips, leave requests, timesheets, clocking in and out, and company updates all in one place saves time and makes managing my employment much easier. It reduces paperwork and gives me quick access to everything I need from my phone. ### 30. Employment Hero Makes Onboarding and Recruitment Fast, Simple, and Organised **Rating:** 5.0/5.0 stars **Reviewed by:** Carol F. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Employment Hero?** I really like how simple Employment Hero makes onboarding. Setting up new staff is quick and straightforward, which saves me a lot of time. The recruitment side is also great—it’s easy to create job ads, track applicants, and keep everything organised in one place. I also love that, once everything is set up, the system syncs smoothly with payroll, so there’s no double-handling of information. The app is another big positive: staff can do about 90% of what they need directly through it without having to log into the website, which makes things much easier for them. It’s also really easy to create and upload policies, induction content, and other documents. There are still features I haven’t had the chance to use yet, like performance reviews, but that’s only because it’s just me in this role, not because the system is difficult. I appreciate that Employment Hero is always updating and improving the platform. Support has been great too. At first, I wasn’t a fan of having to submit a ticket for everything, but now that chat support is available, getting help is much quicker. **What do you dislike about Employment Hero?** Processing the pay run isn’t as quick as I expected. It works, but it’s slower than I was led to believe. Our award also wasn’t available in the system initially, so it had to be built, which added extra time during the transition. EH does offer some reporting capabilities, but the available fields are limited and don’t really meet our needs. The ability to create fully customised reports would make a big difference. **What problems is Employment Hero solving and how is that benefiting you?** The transition from our previous provider took some time and effort, but we had support throughout the process. Once everything was set up, day-to-day use became very straightforward. I use Employment Hero daily for onboarding, expense claims, and managing leave, and we process payroll fortnightly, so having everything in one system makes a real difference. Employment Hero has definitely saved me a lot of time compared to our old setup. Having onboarding, recruitment, payroll, leave, policies, documents, and general HR admin all in one place has made my workload far more manageable. It has reduced manual admin, improved consistency, and made HR tasks more efficient overall. ### 31. Employment Hero meets our requirements **Rating:** 4.0/5.0 stars **Reviewed by:** Jason H. | Project manager, payroll and admin, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Employment Hero?** After two years we are moving along quite well with the system. Sometimes there are some things that may not go quite the way it was expected, but the EH team helped every step of the way. **What do you dislike about Employment Hero?** The chatbot feature can waste time as it continues to source solutions even if I ask to speak directly with a human. **What problems is Employment Hero solving and how is that benefiting you?** I'm still not fussed on the chat bot. For basic problems it seems to work ok, but it does detract me away from my actual work after directly asking to speak with a human and needing to wait as it continues to sort solutions. I understand the system and if I am contacting, it is usually a case that I need to speak with someone. There are also work arounds online provided by EH, but most of these tutorials are not kept up to date. When a process changes, it should be updated immediately to the current process online as to not confuse the client using the system. **Official Response from Emma Thean:** > Hi Jason, Thanks for sharing your feedback. It’s great to hear you’re using Employment Hero daily and finding value in having HR and payroll in one system. Our chat bot is designed to help with quick, self-service support. If you can’t find what you need, there’s always the option to connect with a member of our customer support team. You can also explore our Hero Help Centre for helpful guides and videos. Thanks again for your feedback! Kind regards, Emma @ Employment Hero ### 32. The customer helps shape Employment Hero **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah C. | Finance and Operations Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2025 **What do you like best about Employment Hero?** The help desk is generally reactive, once you get through to a human person, and will understand in depth your issues. **What do you dislike about Employment Hero?** The reporting is very clunky, hard to get data out of the system, or to see things at one glance. I can't easily see what are the HR next steps for my staff, when contracts lapse and have a timeline about what needs to happen by when. **What problems is Employment Hero solving and how is that benefiting you?** All our contracts are in one spot, and there is a single source of truth. The system also helps keeping things confidential. It does what we want it to do, including contract management, expense management, payroll and incident reporting. ### 33. I enjoy Employment Hero **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** I enjoy Employment Hero, especially its ease of use. I love how easy to enter my timesheets, and seeing live updates when it’s approved. I also love the offers and deals offered. The overall UI of the app is very aesthetically pleasing and easy to understand. **What do you dislike about Employment Hero?** I will admit the onboarding process got difficult at a point. Everything was smooth until I had some outstanding requirements I needed to upload and I couldn’t find on the app where to upload. I had to wait for the remainder email that contained the link to the exact page where I could upload the required documentation. **What problems is Employment Hero solving and how is that benefiting you?** I think the ease of having everything together in one place. Some places utilise different applications for different tasks. Also I can quickly find answers to questions that might arise , without having to bug HR! ### 34. All-In-One HR and Payroll Solution with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jody T. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2026 **What do you like best about Employment Hero?** I use Employment Hero for both HR and Payroll, and I like that it provides real-time changes and updates which are really handy. It's great that our business only needs this one software for all our HR and Payroll needs, eliminating the necessity for other programs. I find it really user-friendly, and I've had fantastic 24/7 support. On payroll day, if there are last-minute changes to employee contracts, they can be immediately applied and flow through to payroll. I also appreciate how seamless the new employee onboarding is, and employees find it easy to use for both HR and Payroll. We did our own implementation and, although there were a few issues, they were quickly rectified with support and guidance from the Employment Hero team. **What do you dislike about Employment Hero?** Nil **What problems is Employment Hero solving and how is that benefiting you?** I use Employment Hero for Payroll and HR, and it provides real-time updates, seamless onboarding, and is user-friendly for both employees and our business. It's the only program we need, with fantastic 24/7 support that quickly resolves any issues. ### 35. User-Friendly Platform with Room for Integration Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** donna h. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2026 **What do you like best about Employment Hero?** I really like that Employment Hero is very user-friendly. One of the best parts is how my staff can see their roster or payslips as soon as they're published, and they can apply for their leave through the app. It’s been a big step forward for us since now our staff can do these things anywhere and anytime, unlike before when they had to come into our venue. The app and online accessibility are fantastic features we didn't have with our previous software. **What do you dislike about Employment Hero?** Our staff are unable to use the shift swapping or shift bidding functions because they are using the HR platform & it is on,y available in the payroll platform,. It would be very useful if it was integrated into both sides of Employment Hero. The initial setup required a lot of time to create Excel spreadsheets and input data with all staff details. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero lets us see rosters and payslips online and apply for leave easily, saving us from having to visit the venue physically. It's a big improvement for our staff, providing flexibility to access these anywhere, anytime. With the introduction of weekly superannuation payments we are waiting on a SAFF file to be created as this is the format type required by AustralianSuper from July 1st. ### 36. Streamlined HR Processes, but 1:1 Module Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Cyril A. | Client Delivery Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Employment Hero?** I like Employment Hero for its seamless onboarding function, template library, docs management, and compliance tracking. These features save a lot of time for me by reducing the need for manual HR activities. With just a few clicks, I can issue contracts, onboard employees, and send relevant induction content, which streamlines the entire hiring to offboarding process. **What do you dislike about Employment Hero?** Development- 1:1 module. It’s hard to get through its workflow and managing to make it work. A common headache for people managers i would say. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero automates manual HR workflows, such as issuing contracts and onboarding in a few clicks, saving time on HR activities with its seamless onboarding, template library, docs management, and compliance tracking. ### 37. User friendly and great perks **Rating:** 4.5/5.0 stars **Reviewed by:** Runah B. **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** It is great to have one platform to access everything related to employment; work schedules, payslips, timesheets. It makes it so easy to keep on track of everything. The app is very fast and easy to navigate. I also love the additional perks included, such as discounts and vouchers. **What do you dislike about Employment Hero?** On the ‘unavailability’ section to note down days/times I am unable to work, I have to log in each day of a specific black period of time, which is very time consuming. It doesnt allow me to block off a section of days/weeks (e.g one whole week or month). **What problems is Employment Hero solving and how is that benefiting you?** It is helping to solve positive communication within a business, building rapport and getting to know people. The birthday and special recognition mentions are a nice touch to make it feel like a community ### 38. Great and user-friendly app for managing work! **Rating:** 5.0/5.0 stars **Reviewed by:** Tsevelmaa E. **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** What I like most about Employment Hero is how it centralizes everything related to HR and payroll. The mobile app is incredibly user-friendly, allowing me to check my payslips instantly and apply for leave in just a few clicks. It’s simple, efficient, and saves me a lot of time. **What do you dislike about Employment Hero?** There isn't much to dislike, but the user interface on the desktop version can sometimes feel a bit cluttered compared to the clean layout of the mobile app **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero solves the issue of fragmented HR communication and messy paperwork. Before this, I had to request payslips via email and fill out paper forms for leave requests. Now, everything is in one digital place, which benefits me by saving hours of administrative work and giving me instant access to my employment details. ### 39. All-in-One and User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Maria G. **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** What I like best about Employment Hero is how everything is in one place. It makes it really easy to check payslips, manage shifts, and request leave without any hassle. It’s simple, convenient, and saves me a lot of time. **What do you dislike about Employment Hero?** There’s not much I dislike, but sometimes the app can be a bit slow or takes time to load. It would be even better if the performance was a bit faster. Overall though, it’s still easy to use and very helpful. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero solves the problem of having to manage different work tasks in separate places. Everything like payslips, schedules, and leave requests is all in one system, which makes things much easier. This benefits me by saving time, keeping everything organised, and making it more convenient to manage my work. ### 40. Overall a good system with a lot of features yet to explore. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Employment Hero?** It has significantly improved our holiday management processes and boosted employee satisfaction, as staff can now view their own holiday balances and manage time off far more conveniently. Once implemented, the system is straightforward to use. It has also made managing employee information much more efficient, while improving the accuracy of our record-keeping. **What do you dislike about Employment Hero?** The link between payroll and HR for holidays seems unnecessary, and continues to be very frustrating as it causes delays in processing payroll. We would prefer holidays to sit within the HR platform only. We’re not even using half of the features because the setup of new features is complicated and unless you have a degree in computer programming it is very difficult to follow set up processes. That said, once everything is set up properly, the system is good and straightforward to use. Customer support and account management could still be better, but they are improving all the time. It’s much easier to speak to a person than it used to be. When issues come up, they resolve problems quickly, and communication is good throughout the process. Reporting is quite limited and could be better. **What problems is Employment Hero solving and how is that benefiting you?** It has improved our record keeping across HR and Payroll. Holiday management is now so much easier, especially the fact that employees can self-manage their bookings and balances. It is easier to get an overview of the workforce. **Official Response from Emma Thean:** > Thanks for your feedback! It’s fantastic to hear that our platform has improved your holiday management and made managing employee information more efficient. We’re glad the system is providing more convenience for your team, and we appreciate your patience during the implementation phase. Many thanks, Emma @ Employment Hero ### 41. Seamless Paperless HR: Easy Onboarding, Offboarding, and Compliance **Rating:** 4.5/5.0 stars **Reviewed by:** Smitha M. | Accounts Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Employment Hero?** Employment Hero has helped us to move and maintain all our processes to a paperless module and we seamlessly are able to do everything online. It has helped us digitalize everything and the onboarding and offboarding are straightforward processes now. It is a breeze in term of compliance management. The ongoing feature developments and communications around it are great. **What do you dislike about Employment Hero?** Few product updates are made and the system looks and feels slightly different from an user perspective. This gets a little confusing till we get used to the changes. This is only a minor issue, nothing major. **What problems is Employment Hero solving and how is that benefiting you?** Mainly administrative workload has reduced. recruitment and compliance features are great too. ### 42. Does most of what we need **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** Once set up, the login system is very straightforward. We are new to this kind of system but I do enjoy the daily photo it takes once we clock in and out. I have had a lot of fun with this element! **What do you dislike about Employment Hero?** Adding toil isn't something we've been able to figure out yet. It was also really messy to set up and caused a lot of issues with logins etc. It could be made easier for employees. **What problems is Employment Hero solving and how is that benefiting you?** Problems if we forget to clock out and leave the range of the WiFi. It would be amazing if it would clock out once we left the WiFi but I don't think that's a possibility. Also, that would cause issues I guess. We're just not used to it yet and we do forget. ### 43. Easy and simple to use everything is clean and organized **Rating:** 4.5/5.0 stars **Reviewed by:** Amir T. **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** Everything is neatly arranged and easy to find things we looking for like shifts our payslips upcoming schedules **What do you dislike about Employment Hero?** There is nothing that dislike about but sometimes if our 2 shifts are approved at the same time and when I try to look at the notifications which shifts have been approved I can see only 1 at a time when I try to open the other one it's says something went wrong try again and see the other shift I have to close the application and open it again then I will be able to see **What problems is Employment Hero solving and how is that benefiting you?** The main problem that has been solved is the proper way of showing upcoming shifts which is really good instead of going to different things it is showed in first page as we open it ### 44. It is very easy to use and navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** What I like about employment hero is that it is user friendly. You will not have a hard time figuring out what you are looking for. Cause all the word use is simple and direct that you can easily understand and navigate what you wanted to view and do. **What do you dislike about Employment Hero?** It’s not really a big thing but I do sometimes encounter some bug issues when I want to view my rosters but once I restart the app, it will be good to use it again. It didn’t happen very often. **What problems is Employment Hero solving and how is that benefiting you?** It solves my problem with my timesheets and I am benefiting to it cause I will for sure not experience a problem when it comes to doing my timesheets as employment hero doing its best to provide me a better experience ### 45. Simple to use with constant innovation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** Employment Hero is very easy to use and always improving. The platform feels forward thinking, with regular updates and new features that genuinely make managing people simpler. It has helped streamline our talent management processes and reduce admin, which frees up time to focus on more meaningful work across the business. **What do you dislike about Employment Hero?** At times, it can be difficult to connect with a person for support. The AI help bot is useful and raising a ticket is straightforward, but quicker access to human support would improve the experience **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero is solving key inefficiencies in talent management by bringing everything into one platform. Recruitment has become more efficient, particularly with the AI interviewing capability. It is intuitive for our people to use and has simplified payroll processing, saving time and reducing admin ### 46. Free, Simple Payroll with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Helen L. | Bookkeeper for the business, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Employment Hero?** It's free (I am using the Free Payroll option), it's simple to set up and use. It connects to HMRC and so keeps us compliant. The support is excellent - I had to ask for help a couple of times and got prompt and helpful responses. **What do you dislike about Employment Hero?** The only thing we are missing in the Free Payroll option is to be able to auto-calculate annual leave accrued, as we have lots of part-time staff who can work different hours week to week. To combat this, I have created a simple spreadsheet where we can record each member of staff's weekly hours and the spreadsheet will do the running calculations for us, which works just fine but obviously would be simpler if it could all be handled within Employment Hero. I understand there are paid subscription options that would grant us this facility though. **What problems is Employment Hero solving and how is that benefiting you?** I had a lot of issues trying to set up the payroll on our accounts software and found Employment Hero whilst looking for alternative options. Employment Hero was easy to set up and does what we need it to do - with the added benefit that the Free Payroll option is completely free to use! (Whereas, we would have incurred a cost per employee if we had used our accounts software), so it saves us money too! ### 47. Intuitive Product with Exciting New Features and Improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Shan B. | People & Culture Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Employment Hero?** Intuitive and proactive product development team, always exciting to see new features and system improvements promoted. **What do you dislike about Employment Hero?** Customisation on managing forms is a little clucky, being able to edit forms and policies after they published, i.e. renaming titles. It is a little difficult to support employees gaining access to their account when they've been locked out or changed their email, or lost their recovery code. Would be great if managers could see policies acknowledged under the certification tab like admins can. **What problems is Employment Hero solving and how is that benefiting you?** As an organisation we are working through the timesheet and rostering function implementation which is now ready to go thanks to the custom security settings updates. This will provide tremendous impact to our operations and finanical benefits, providing more of an oversight on rostering costs. ### 48. Good product for companies wanting HR and Payroll combined **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** June 23, 2026 **What do you like best about Employment Hero?** The connection between the HR side and Payroll side is excellent, the ability to issue contracts, offer letters at the click of a button, has saved me so much time. **What do you dislike about Employment Hero?** Honestly, its the support - it is exceptionally slow. Particularly when faced with payroll issues, that can be extremely time sensitive. Also the launching of new products, I was informed about one that would help us immensely and told it was going to me in March, it is now June and it is still not launched. **What problems is Employment Hero solving and how is that benefiting you?** The onboarding of new employees has helped us immensely. The ability to send offer letters and then onboard the new employees without any need to double entry any data. This alone has saved me time and a lot of paper! ### 49. Comprehensive HR and Payroll Solution for a Growing Healthcare Organisation: **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** June 22, 2026 **What do you like best about Employment Hero?** Employment Hero has been a valuable addition to our organisation, providing a comprehensive and user-friendly platform that has significantly improved how we manage HR, payroll, recruitment, onboarding, compliance and employee engagement. It has streamlined administrative processes and increased overall workforce efficiency. **What do you dislike about Employment Hero?** While Employment Hero offers extensive functionality, some features can be complex to configure initially and occasional system updates require users to adapt to changes. Additional customisation options and more intuitive reporting capabilities would further enhance the overall user experience. **What problems is Employment Hero solving and how is that benefiting you?** Employment Hero has helped centralise our HR, payroll, recruitment and employee management processes into a single platform, reducing administrative burden and manual data entry. This has improved efficiency, strengthened compliance, enhanced reporting capabilities and provided a better experience for both managers and employees across the organisation. ### 50. Platform is not perfect, but it looks like it is trying to improve **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Employment Hero?** It is a good platform for having everything in one place. **What do you dislike about Employment Hero?** We were told about some features during the proposal phase only to discover that these are not in fact actual features. There are also some fundamental issues with the platform. There are the User Guides in the Knowledge Centre which are mostly outdated by platform enhancements. This means you will be asking a Chat bot for advice and nearly always asking to talk to a person. There is no way to report actual Clock In and Out Times. This is a COMPLIANCE issue. There is no way to bulk add Meal Breaks in timesheets. This is totally unproductive. **What problems is Employment Hero solving and how is that benefiting you?** It is allowing us to move away from manual processes and cut down the amount of other platforms required. ## Employment Hero Discussions - [How safe is employment hero?](https://www.g2.com/discussions/how-safe-is-employment-hero) - 3 comments, 1 upvote - [What is HRIS?](https://www.g2.com/discussions/what-is-hris) - 1 comment, 1 upvote - [What does SaaS stand for?](https://www.g2.com/discussions/what-does-saas-stand-for) - 2 comments, 1 upvote - [Do you support businesses with international employees?](https://www.g2.com/discussions/do-you-support-businesses-with-international-employees) - 1 comment, 1 upvote - [What size companies do you work with?](https://www.g2.com/discussions/what-size-companies-do-you-work-with) - 1 comment, 1 upvote - [View Employment Hero pricing details and edition comparison](https://www.g2.com/products/employment-hero/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-02+00%3A51%3A37+-0500&secure%5Bsession_id%5D=391a7962-378d-4209-bbfc-16ee9728ada3&secure%5Btoken%5D=d4ad5d627dba7721c8283b0e7bcc1b257e3bd264bdab3838c9fa776ea1e8df2b&format=llm_user) ## Employment Hero Integrations - [Claris FileMaker](https://www.g2.com/products/claris-filemaker/reviews) - [Culture Amp](https://www.g2.com/products/culture-amp/reviews) - [Go1](https://www.g2.com/products/go1-go1/reviews) - [Guardhouse](https://www.g2.com/products/guardhouse-guardhouse/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - [iHasco e-learning](https://www.g2.com/products/ihasco-e-learning/reviews) - [Indeed Hiring Platform](https://www.g2.com/products/indeed-hiring-platform/reviews) - [LinkedIn Job Search](https://www.g2.com/products/linkedin-job-search/reviews) - [LinkedIn Recruiter](https://www.g2.com/products/linkedin-recruiter/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Monster](https://www.g2.com/products/monster/reviews) - [MYOB](https://www.g2.com/products/myob/reviews) - [MYOB AccountRight API](https://www.g2.com/products/myob-accountright-api/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [NoahFace](https://www.g2.com/products/noahface/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews) - [Reed.co.uk](https://www.g2.com/products/reed-co-uk/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Seek](https://www.g2.com/products/seek/reviews) - [Total Synergy](https://www.g2.com/products/synergy-aec/reviews) - [Wiise](https://www.g2.com/products/wiise/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Xero for G Suite](https://www.g2.com/products/xero-for-g-suite/reviews) - [Zinc](https://www.g2.com/products/zinc-work/reviews) ## Employment Hero Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Automation** - Process Automation **Platform Functionality** - Sourcing and Candidate Identification - Job Posting - Interview Scheduling - Applicant Tracking **Platform Basics** - Reporting - Dashboard - Performance **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards **Compatability** - HCM and HRMS - Entrepreneur **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation **Resource Planning - Workforce Planning** - Reconciliation - Headcount Planning - Reporting - Expense Planning **Recruitment Platform - Recruitment Platforms** - User Permissions - Sourcing - Interviews - Dashboard - Internationalization & Locationalization - Customization **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Platform Basics** - Interoperability - Performance - Integrations **Platform Content** - Automation - File Sharing - Content Library **Goals** - Goal-Setting - Company Goals And OKRs **Benefits Administration Platform Features** - Benefits Record Management - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Cleaning** - Filtering - Levels of Measurement - Transformation **Generative AI** - AI Text Summarization **Human Resources - Workforce Planning** - Integrations & APIs - Compensation Bands - Org Chart - Recruitment Workflows **Recruitment AI - Recruitment Platforms** - Candidate Matching - Gen AI in Talent Acquisition - Engagement **Agentic AI - Recruiting Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates **Platform Content** - Digital Strategy - Candidate Relationship Management - Employer Branding - Social Recruiting **Platform Additional Functionality** - Integrations - Mobility - Corporate Discounts - Employee Engagement - Rewards **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Generative AI** - AI Text-to-Image - AI Text Generation - AI Image-to-Text **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Onboarding Process Reporting - Visualization **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal **Platform Performance** - Automation - File Sharing - Reporting **Data** - Dashboards And Reports - Historical Data **Benefits** - Branded Shopping - Other Benefits **Agentic AI - Recruitment Platforms** - Natural Language Interaction - Decision Making **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Platform Additional Functionality** - Dashboard - Mobility **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication **Core Functionality - Employer of Record (EOR)** - Compliance **Expanded Functionality - Employer of Record (EOR)** - M&A - Enterprise Consulting - Contractor Management **AI Capabilities - Employer of Record (EOR)** - AI Automation - AI Agent ## Top Employment Hero Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,482 reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - 4.5/5.0 (2,477 reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - 4.4/5.0 (5,144 reviews)