Best Applicant Tracking Systems (ATS)

How Many Applicant Tracking Systems (ATS) Products Does G2 Track?

Total Products under this Category: 644

Category Stats (Oct 2026)

  • Average Rating: 4.46/5 (↓0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Paycom (+2.45%) - Among all products in this category, Paycom recorded the largest rating increase compared to last month

Last updated: October 13, 2026

How Does G2 Rank Applicant Tracking Systems (ATS) Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 116,500+ Authentic Reviews
  • 644+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Applicant Tracking Systems (ATS)

G2 Grid® for Applicant Tracking Systems (ATS) plotting products by satisfaction and market presence

Highlighted products: Greenhouse, BambooHR, Rippling, Paylocity, Teamtailor, Workday HCM, Paycom, and JobDiva.

Underlying data: [Grid® JSON](https://www.g2.com/categories/applicant-tracking-systems-ats/grids.json?focus%5B%5D=greenhouse&focus%5B%5D=bamboohr&focus%5B%5D=rippling&focus%5B%5D=paylocity&focus%5B%5D=teamtailor&focus%5B%5D=workday-hcm&focus%5B%5D=paycom&focus%5B%5D=jobdiva)

Greenhouse

Greenhouse is the Orchestrated Hiring Ecosystem, bringing employers and job seekers together in one place to make hiring work for everyone in the AI era. Thousands of companies, including Anthropic, HubSpot, and the NFL, run their hiring on Greenhouse, and millions of job seekers use MyGreenhouse to share their full professional story. Greenhouse connects sourcing, interviewing, scheduling, and the applicant tracking system in a single hiring ecosystem, with products such as Voice AI, Real Talent, and Dream Job. Orchestration runs on signal, not applications: who is real, who is looking now, and why they might be right for the role, with people accountable for every hiring decision. Consistently recognized as an industry leader, Greenhouse has earned recent honors including G2’s 2026 Best HR Software Products, Best Software Products, Global Software Companies, and Highest Satisfaction Products lists, as well as TIME’s Best Inventions of 2025 for Dream Job and HR Executive’s 2026 Top HR Products for Real Talent. The company has been named to Fortune Best Workplaces, Inc. Best Workplaces, Glassdoor’s Best Places to Work, Forbes Cloud 100, Deloitte Technology Fast 500, Crain’s Best Places to Work NYC, and Mogul’s Top 100 Workplaces for Diverse Representation.

Average Rating: 4.4/5.0

Total Reviews: 3,956

How Do G2 Users Rate Greenhouse?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.1/10)
  • Performance: 8.6/10 (Category avg: 8.9/10)
  • Workflow Building: 8.1/10 (Category avg: 8.4/10)
  • Dashboards: 7.9/10 (Category avg: 8.6/10)

Who Is the Company Behind Greenhouse?

  • Seller: Greenhouse Software
  • Company Website:
  • Year Founded: 2012
  • HQ Location: New York
  • Twitter: @Greenhouse
    14,393 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    940 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Recruiter, Senior Recruiter
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 65% Medium, 25% Large

What Do G2 Reviewers Say About Greenhouse?

AI-generated summary from verified user reviews

Pros
  • Users find Greenhouse incredibly user-friendly, enjoying seamless management of job requisitions and candidate scheduling.
  • Users appreciate the user-friendly interface of Greenhouse, enjoying its modern design and ease of navigation.
  • Users love the fantastic integrations of Greenhouse, streamlining their workflows and saving valuable time.
  • Users find Greenhouse to be highly intuitive, simplifying customization of hiring processes and enhancing user experience.
  • Users appreciate Greenhouse's intuitive user interface and robust reporting features, enhancing their recruiting efficiency and data analysis.
Cons
  • Users find limited customization in Greenhouse, specifically in reporting and scheduling features that hinder efficiency.
  • Users express frustration over missing features requiring additional payments, complicating their overall experience with Greenhouse.
  • Users find Greenhouse not intuitive, citing difficulties with setup and a lack of helpful, user-friendly features.
  • Users find the learning curve challenging due to complex customization and navigation issues within Greenhouse.
  • Users find the user experience not intuitive, making the system harder to navigate and manage effectively.

What Are Recent G2 Reviews of Greenhouse?

What Are G2 Users Discussing About Greenhouse?

BambooHR

BambooHR® is an all-in-one HR software solution designed to eliminate inefficiencies and simplify people management. Trusted by millions of users in over 190 countries, BambooHR centralizes your employee data, payroll, time tracking, performance, compensation, and benefits for seamless coordination and security. Whether you're managing payroll, running performance reviews, tracking employee time, or handling benefits, BambooHR ensures accurate data and a smooth user experience. Features like electronic signature collection streamline operations, saving time and reducing environmental impact. With BambooHR, you can automate key HR functions and workflows throughout the entire employee lifecycle, from onboarding to offboarding. When you need more than software, BambooHR Expert Services adds HR consultants who advise on strategy and help get those decisions built into your account. Managed Payroll goes further, with a dedicated specialist running your full payroll cycle while you keep final approval, for US-based employees. Notable clients like Fitbit, Fab, FreshBooks, Klout, and Squarespace rely on BambooHR to stay organized and efficient. Learn more at www.bamboohr.com.

Average Rating: 4.4/5.0

Total Reviews: 6,750

How Do G2 Users Rate BambooHR?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Performance: 8.5/10 (Category avg: 8.9/10)
  • Workflow Building: 7.7/10 (Category avg: 8.4/10)
  • Dashboards: 8.4/10 (Category avg: 8.6/10)

Who Is the Company Behind BambooHR?

  • Seller: BambooHR
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Draper, UT
  • Twitter: @bamboohr
    18,007 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,913 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: HR Manager, Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 64% Medium, 24% Small

What Do G2 Reviewers Say About BambooHR?

AI-generated summary from verified user reviews

Pros
  • Users praise BambooHR for its ease of use, enjoying its intuitive design and effective customer support.
  • Users appreciate the simple and streamlined interface of BambooHR, making time management and information access effortless.
  • Users love the user-friendly interface of BambooHR, facilitating easy navigation and quick access to vital HR information.
  • Users love BambooHR's intuitive design, enabling easy access to essential features and reducing time spent on admin tasks.
  • Users appreciate the helpful UI and customer support of BambooHR, which enhances their overall experience and efficiency.
Cons
  • Users find the limited features of BambooHR hinder functionality, lacking essential tools for better management and reporting.
  • Users express frustration over limited customization options in BambooHR, wishing for more flexibility and features.
  • Users find missing features in BambooHR, such as limited photo updates and lack of workflow improvements.
  • Users face integration issues with BambooHR, hindering ease of use and navigation across the software's features.
  • Users express frustration over the absence of advanced features in BambooHR, limiting its effectiveness for complex HR needs.

What Are Recent G2 Reviews of BambooHR?

What Are G2 Users Discussing About BambooHR?

Rippling

Rippling is the AI workforce management platform that connects HR, IT, and Finance — giving Rippling AI everything it needs to help run your company. Because employee data, permissions, and approvals all live in one place, Rippling AI has a complete view of your business and can take action quickly and safely, across the entire employee lifecycle, from hiring to benefits administration to access management. Automate business tasks, ensure compliance, and streamline approvals with workflows that understand your organization. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies that adjust as your business changes. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Because Rippling AI works from a single source of truth instead of disconnected systems, your business can save time, reduce costs, and enhance efficiency — with the trust and safety that comes from unified data and permissions. Experience the power of AI-driven, unified management with Rippling today.

Average Rating: 4.7/5.0

Total Reviews: 12,700

How Do G2 Users Rate Rippling?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Performance: 9.4/10 (Category avg: 8.9/10)
  • Workflow Building: 8.9/10 (Category avg: 8.4/10)
  • Dashboards: 9.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Rippling?

  • Seller: Rippling
  • Company Website:
  • Year Founded: 2016
  • HQ Location: San Francisco, CA
  • Twitter: @Rippling
    12,402 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,798 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 56% Medium, 28% Small

What Do G2 Reviewers Say About Rippling?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Rippling, enjoying a seamless experience with a single login for multiple tools.
  • Users appreciate the intuitive interface of Rippling, making navigation and access to features seamless and easy.
  • Users love the simple and efficient navigation of Rippling, with easy access to essential features at their fingertips.
  • Users appreciate the user-friendly interface of Rippling, praising its calendar and intuitive search features.
  • Users value the easy access to Clock in/out and payslips, enjoying a streamlined and efficient experience.
Cons
  • Users find missing features in Rippling, particularly in reporting, support response times, and app functionality.
  • Users find Rippling to be not user-friendly, facing challenges with slow performance and confusing reporting setup.
  • Users note a challenging learning curve, which can be overwhelming due to the platform's numerous powerful features.
  • Users find Rippling has limited features, with outdated design and cluttered information impacting usability and aesthetics.
  • Users note that improvement is needed in notification for time off approvals and overall system speed.

What Are Recent G2 Reviews of Rippling?

What Are G2 Users Discussing About Rippling?

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Paylocity

Paylocity is an award-winning HCM platform that brings HR, Finance, and IT together in one connected system, covering payroll, benefits, talent management, time and labor, spend, and IT provisioning on a single employee record. Cut manual HR tasks, run payroll faster, and get new hires up and running sooner. Get full visibility across expenses, accounts payable, corporate cards, and procurement in one place. Automate account creation and manage IT provisioning without juggling separate systems. AI is built into everyday workflows across all three. Policies, approvals, and workflows stay in lockstep as people join, move, and grow. Paylocity accompanies its clients on the journey to build great workplaces and help every employee do their best work.

Average Rating: 4.4/5.0

Total Reviews: 6,215

How Do G2 Users Rate Paylocity?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.1/10)
  • Performance: 8.5/10 (Category avg: 8.9/10)
  • Workflow Building: 8.1/10 (Category avg: 8.4/10)
  • Dashboards: 8.5/10 (Category avg: 8.6/10)

Who Is the Company Behind Paylocity?

  • Seller: Paylocity
  • Company Website:
  • Year Founded: 1997
  • HQ Location: Schaumburg, IL
  • Twitter: @Paylocity
    4,577 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,164 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: HR Manager, Human Resources Manager
  • Top Industries: Computer Software, Hospital & Health Care
  • Company Size: 69% Medium, 19% Small

What Do G2 Reviewers Say About Paylocity?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly interface of Paylocity, making navigation and payroll management seamless and efficient.
  • Users appreciate Paylocity for its exceptional customer service, ensuring quick responses and knowledgeable support for all inquiries.
  • Users appreciate Paylocity's excellent customer support, noting helpfulness and ease of access to live representatives.
  • Users value the intuitive design of Paylocity, enhancing ease of navigation and overall user experience.
  • Users appreciate the user-friendly interface of Paylocity, which simplifies HR tasks and enhances overall efficiency.
Cons
  • Users report poor customer support with long wait times and inconsistent assistance, hindering their usage of Paylocity.
  • Users find missing features in Paylocity, noting inflexibility and the occasional need for additional clicks in workflows.
  • Users experience an initial learning curve with Paylocity, requiring time to adapt to the new system.
  • Users find the limited features of Paylocity hinder effective customization and lead to disorganization during onboarding.
  • Users find Paylocity to be time-consuming and laden with errors, significantly impacting their productivity and efficiency.

What Are Recent G2 Reviews of Paylocity?

What Are G2 Users Discussing About Paylocity?

FAQs About Applicant Tracking Systems (ATS)

Generated using AI

Last updated: June 15, 2026

How do teams use applicant tracking systems for mobile recruitment

According to verified users, teams use applicant tracking systems for mobile recruitment to keep hiring moving when recruiters, hiring managers, and approvers are away from their desks. Recent reviewers mention mobile access mainly for offer approvals, application review, and staying current on candidate activity. They also highlight that recruiting teams rely on these systems to centralize updates, keep stakeholders informed, and avoid delays in communication. At the same time, reviews show that mobile experiences can vary by product, with some users wanting stronger app functionality, better scheduling options, and easier workflow actions. For buyers, the main takeaway is that mobile support matters most when it reduces bottlenecks and keeps hiring decisions moving quickly.

Which company offers the best applicant tracking system

Based on G2 reviews, these applicant tracking systems are frequently chosen for organized, efficient hiring workflows.

  • Greenhouse — structured hiring and interview scorecards.
  • Deel Hire — global hiring and onboarding workflows.
  • JobDiva — sourcing and high-volume candidate search.
  • Ashby — automation, scheduling, and reporting.

Which recruiting software has built-in ATS

Based on G2 reviews, several recruiting software options include built-in ATS workflows for sourcing, screening, and pipeline management.

  • Greenhouse — end-to-end recruiting and interview workflows.
  • JobDiva — recruiting workflow with integrated sourcing.
  • Rippling — recruiting tied to onboarding workflows.
  • Deel Hire — sourcing, tracking, and onboarding together.

What are the most important features in ats software

According to verified users, the most important features in ats software are candidate tracking, structured hiring workflows, interview scheduling, reporting, and collaboration tools. Recent reviews repeatedly mention the value of seeing every candidate in one place, moving applicants through clear stages, and capturing feedback consistently with scorecards, notes, or interview plans. Buyers also care about automation for reminders, templates, and approvals because these reduce repetitive work. Reporting comes up often as a deciding factor, especially for teams that want visibility into hiring progress and bottlenecks. Integrations matter too, particularly when teams need recruiting, onboarding, calendars, or HR systems to work together without duplicating effort.

How does applicant tracking systems integrate with job boards

G2 reviewers mention that applicant tracking systems often integrate with job boards by pushing openings to multiple sites from one place and then routing applications back into a single pipeline. That helps recruiters avoid duplicate posting work and keeps applicant records centralized for screening, communication, and follow-up. Recent reviews also describe the value of source tracking, which helps teams understand where applications are coming from. At the same time, users note that integrations can vary in quality. Some mention smooth posting and syncing, while others describe delays, missing details, or limited flexibility. For buyers, the real value is not just posting jobs widely, but keeping candidate data organized once responses start coming in.

Teamtailor

Teamtailor is a tech company specialized in hiring. We believe the right hire can change everything, and that giving hiring people the right technology is one of the most powerful ways to make that happen. Used by more than 13,000 companies around the world, Teamtailor helps hiring teams attract, engage and hire the right people while taking more of the work around hiring off their plate – making every hire count.

Average Rating: 4.6/5.0

Total Reviews: 564

How Do G2 Users Rate Teamtailor?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Performance: 8.9/10 (Category avg: 8.9/10)
  • Workflow Building: 8.9/10 (Category avg: 8.4/10)
  • Dashboards: 8.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Teamtailor?

  • Seller: Teamtailor
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Stockholm, Stockholm County
  • Twitter: @teamtailor
    1,082 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    598 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Talent Acquisition Manager, Talent Acquisition Partner
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 60% Medium, 21% Small

What Do G2 Reviewers Say About Teamtailor?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use in Teamtailor, finding it intuitive and user-friendly for newcomers.
  • Users commend exceptional customer support and implementation assistance, enhancing their experience with Teamtailor significantly.
  • Users find Teamtailor's helpful customer support and features enhance the recruitment process and user experience significantly.
  • Users praise the user-friendly interface of Teamtailor, making it easy to navigate and visually appealing for all.
  • Users benefit from Teamtailor's comprehensive features, enhancing recruitment efficiency and simplifying candidate interactions.
Cons
  • Users find limited customization on Teamtailor, restricting their ability to personalize the career site fully.
  • Users express a need for improved customer support from Teamtailor, particularly in executing technical aspects effectively.
  • Users face integration issues with Teamtailor, seeking better connections with job boards and HR systems for efficiency.
  • Users face missing features like limited formatting options and inadequate analytics tools that hinder their experience.
  • Users experience slow candidate management due to lack of automation and occasional bugs in candidate views.

What Are Recent G2 Reviews of Teamtailor?

What Are G2 Users Discussing About Teamtailor?

Workday HCM

Workday Human Capital Management is a single, unified system, offering one security model and a seamless user experience. Infused with artificial intelligence, Workday provides a cloud-based platform that intelligently adapts to your organization's evolving needs. This user-friendly, global system leverages AI to deliver personalized experiences and predictive insights, ensuring you're always on the latest version, whether on a browser or mobile device. As part of the unified Workday suite, which includes Financial Management, Payroll, and Recruiting, its AI capabilities help you make smarter, data-driven decisions for the future of your workforce.

Average Rating: 4.2/5.0

Total Reviews: 2,180

How Do G2 Users Rate Workday HCM?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Performance: 8.5/10 (Category avg: 8.9/10)
  • Workflow Building: 8.0/10 (Category avg: 8.4/10)
  • Dashboards: 8.1/10 (Category avg: 8.6/10)

Who Is the Company Behind Workday HCM?

  • Seller: Workday
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Pleasanton, CA
  • Twitter: @Workday
    52,273 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    25,204 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Recruiter, Account Executive
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 72% Large, 21% Medium

What Do G2 Reviewers Say About Workday HCM?

AI-generated summary from verified user reviews

Pros
  • Users value the user-friendly interface of Workday HCM, making navigation for HR tasks effortless and efficient.
  • Users appreciate the comprehensive features of Workday HCM, streamlining HR tasks and enhancing overall efficiency.
  • Users appreciate the intuitive and user-friendly interface of Workday HCM, enhancing HR processes across devices seamlessly.
  • Users value the easy integration and extensive features of Workday HCM, which enhance organization and accessibility.
  • Users appreciate the transparency and control Workday HCM provides, enhancing routine HR tasks and user experience.
Cons
  • Users find Workday HCM's poor interface design frustrating, with excessive clicks and a complicated user experience.
  • Users struggle with the unintuitive navigation in Workday HCM, finding simple tasks unnecessarily complicated.
  • Users find the learning curve steep for Workday HCM, citing challenges with configuration and intuitive use.
  • Users find limited customization in Workday HCM, complicating workflow setup and integration with other software.

What Are Recent G2 Reviews of Workday HCM?

What Are G2 Users Discussing About Workday HCM?

Paycom

Paycom is a leading human capital management software provider that helps organizations across the U.S. and internationally automate routine decisions and workflows. Through built-in decisioning logic and full-solution automation, Paycom reduces administrative burden for HR, managers and employees while streamlining HR and payroll processes. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify workforce management and free HR teams to focus on strategic initiatives.

Average Rating: 4.7/5.0

Total Reviews: 9,783

How Do G2 Users Rate Paycom?

  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 9.1/10)
  • Performance: 8.8/10 (Category avg: 8.9/10)
  • Workflow Building: 8.4/10 (Category avg: 8.4/10)
  • Dashboards: 8.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Paycom?

  • Seller: Paycom
  • Company Website:
  • Year Founded: 1998
  • HQ Location: Oklahoma City, OK
  • Twitter: @Paycom
    33,252 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5,537 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: HR Manager, Human Resources Manager
  • Top Industries: Hospital & Health Care, Manufacturing
  • Company Size: 38% Medium, 12% Small

What Do G2 Reviewers Say About Paycom?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Paycom, noting its simple interface and straightforward setup process.
  • Users value the effective timeclock and payroll processing of Paycom, simplifying employee access and reducing errors.
  • Users commend Paycom for their knowledgeable and responsive customer support, enhancing the overall experience with the tool.
  • Users appreciate the user-friendly payroll management with streamlined processes that enhance efficiency for HR and employees.
  • Users value the user-friendly technology of Paycom, enhancing payroll processing and time tracking effortlessly.
Cons
  • Users express frustration with Paycom's poor customer support, feeling their concerns are often met with unhelpful responses.
  • Users report a steep learning curve with Paycom, making it challenging to navigate and effectively utilize the system.
  • Users find Paycom's interface not intuitive, requiring excessive steps to accomplish tasks compared to other tools.
  • Users find Paycom's limited features frustrating, leading to dissatisfaction and a desire to revert to previous tools.
  • Users find Paycom to be not user-friendly, struggling with an unintuitive UI and complicated processes for everyday tasks.

What Are Recent G2 Reviews of Paycom?

JobDiva

JobDiva is a global leader in Platform as a Service (PaaS) technology for staffing enterprises, incorporating a patent-protected recruiting engine and supported by a full suite of advanced features to drive the hiring process from first engagement to hire and on-boarding, along with a partner ecosystem of 150+ integrations. JobDiva has 40,000+ users globally. JobDiva helps organizations find talent faster, engage with greater ease and achieve commanding growth.

Average Rating: 4.7/5.0

Total Reviews: 1,739

How Do G2 Users Rate JobDiva?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Performance: 9.2/10 (Category avg: 8.9/10)
  • Workflow Building: 9.1/10 (Category avg: 8.4/10)
  • Dashboards: 9.4/10 (Category avg: 8.6/10)

Who Is the Company Behind JobDiva?

  • Seller: JobDiva
  • Company Website:
  • Year Founded: 2003
  • HQ Location: New York
  • Twitter: @DivaDude
    1,524 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    138 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Technical Recruiter, Senior Technical Recruiter
  • Top Industries: Staffing and Recruiting, Information Technology and Services
  • Company Size: 65% Medium, 26% Large

What Do G2 Reviewers Say About JobDiva?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of JobDiva, quickly becoming proficient and enhancing their recruitment efficiency.
  • Users appreciate the inbuilt features of JobDiva, which enhance efficiency and provide seamless functionality.
  • Users value the efficiency of JobDiva for its all-in-one functionality and accurate candidate sourcing capabilities.
  • Users value the integration with multiple job boards, streamlining candidate search and recruitment processes effectively.
  • Users value the user-friendly interface of JobDiva, making integration and candidate management effortless and efficient.
Cons
  • Users experience slow performance during talent searches, affecting their workflow and response times from support.
  • Users note slow loading times and lagging performance, hindering efficiency and causing frustration during heavy data tasks.
  • Users experience frustrating performance lag with JobDiva, especially during peak hours and while handling large data volumes.
  • Users find the learning curve steep with JobDiva, as its extensive features can overwhelm new users initially.
  • Users find JobDiva's interface not intuitive, particularly for new users navigating its complex features and integrations.

What Are Recent G2 Reviews of JobDiva?

What Are G2 Users Discussing About JobDiva?

Ceipal ATS

Ceipal is an AI-powered talent acquisition and workforce management platform founded in 2015, currently serving 2,500+ customers and 200,000+ recruiters globally. What sets it apart from a conventional ATS is its scope: Ceipal brings ATS, Vendor Management System (Procurewise), and Workforce Management together in one unified platform eliminating the need for disconnected tools across the talent lifecycle. This total solution approach extends to a dedicated vertical for healthcare staffing. Ceipal Healthcare ATS is purpose-built for agencies placing locum tenens, travel nurses, per diem, and allied health workers, with built-in credentialing management, cost sheet configuration with GSA calculations, shift scheduling, timesheet management, and invoicing, all within the same platform recruiters use daily. On the core ATS side, Ceipal automates the recruitment process from sourcing through onboarding. Its AI matching and ranking engine scores and shortlists candidates against job requirements and delivers them directly to a recruiter's dashboard. Resume harvesting pulls profiles from 50+ integrated job boards including Dice, Monster, and CareerBuilder, while managed sourcing expands reach beyond job boards to tap the broader talent market. Recruiters can grow their talent pool by 70% and significantly cut time-to-submission. The platform's Recruiter Assistant takes automation further, handling job creation, candidate outreach, interview scheduling, and evaluation workflows end-to-end. Voice AI enables faster collaboration with hiring managers, while Search and Tag AI and Candidate Relevancy scoring sharpen shortlist quality. All communication including email (Gmail, Outlook, Office 365), text, and calls happens from within the platform, with full tracking and retention. Pre-built email campaigns, mail merge at scale, and automated workflows keep candidate pipelines moving without manual follow-up. Real-time dashboards and customizable reports give recruiters, managers, and executives visibility into every stage, from submissions and interviews to placements and team performance. Ceipal integrates with 160+ technology platforms including HRIS, payroll, video interviewing tools, and VMS portals at no additional cost for standard integrations. It is SOC 2 Type II certified and GDPR compliant, with a 97% customer satisfaction rating across its global user base.

Average Rating: 4.6/5.0

Total Reviews: 1,431

How Do G2 Users Rate Ceipal ATS?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Performance: 9.2/10 (Category avg: 8.9/10)
  • Workflow Building: 9.0/10 (Category avg: 8.4/10)
  • Dashboards: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Ceipal ATS?

  • Seller: Ceipal
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Rochester, NY
  • Twitter: @CeipalCorp
    2,634 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    517 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Technical Recruiter, Recruiter
  • Top Industries: Staffing and Recruiting, Information Technology and Services
  • Company Size: 72% Medium, 19% Small

What Do G2 Reviewers Say About Ceipal ATS?

AI-generated summary from verified user reviews

Pros
  • Users find Ceipal ATS easy to use, enjoying its intuitive interface and organized candidate management.
  • Users appreciate the user-friendly interface of Ceipal ATS, making navigation and management tasks effortless.
  • Users value the powerful automation and seamless integrations of Ceipal ATS, enhancing their recruitment workflow significantly.
  • Users value the seamless integrations of Ceipal ATS, enhancing workflow efficiency and simplifying multiple tasks in one platform.
  • Users highly value the helpful customer support of Ceipal ATS, enhancing their overall experience with prompt resolutions.
Cons
  • Users find that the slow performance of Ceipal ATS can be frustrating, particularly during loading and migration tasks.
  • Users experience slow loading times, especially during peak hours, which hampers productivity and efficiency.
  • Users often experience performance lag with Ceipal ATS, particularly when processing large data volumes and during peak usage.
  • Users note the limited customization options in Ceipal ATS, which may not meet specific needs adequately.
  • Users often experience lagging performance with Ceipal ATS, especially during peak hours and when handling large data volumes.

What Are Recent G2 Reviews of Ceipal ATS?

What Are G2 Users Discussing About Ceipal ATS?

Zoho Recruit

Zoho Recruit is an applicant tracking system catering to multiple hurdles faced by recruiters. With complete solutions for both in-house recruiters and staffing agencies, Zoho Recruit helps you source, track, and hire the best candidates, without any juggling required across different media. Customize every aspect of your workday and automate tasks like sending emails, updating interview status, and more. Get reports and analytics at your fingertips and plan better hiring strategies.

Average Rating: 4.4/5.0

Total Reviews: 1,805

How Do G2 Users Rate Zoho Recruit?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.1/10)
  • Performance: 8.6/10 (Category avg: 8.9/10)
  • Workflow Building: 8.4/10 (Category avg: 8.4/10)
  • Dashboards: 8.5/10 (Category avg: 8.6/10)

Who Is the Company Behind Zoho Recruit?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • Twitter: @Zoho
    137,880 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Who Uses This: Director, CEO
  • Top Industries: Staffing and Recruiting, Information Technology and Services
  • Company Size: 80% Small, 15% Medium

What Do G2 Reviewers Say About Zoho Recruit?

AI-generated summary from verified user reviews

Pros
  • Users find Zoho Recruit easy to use, streamlining applicant management and enhancing recruitment processes effortlessly.
  • Users value the customizable features of Zoho Recruit, enabling personalized workflows and efficient management of recruitment processes.
  • Users appreciate the seamless integrations of Zoho Recruit, enhancing automation and connectivity with various tools effortlessly.
  • Users love the user-friendly interface of Zoho Recruit, enhancing efficiency and simplifying the recruitment process.
  • Users value the automation features of Zoho Recruit, significantly enhancing the efficiency of their recruitment processes.
Cons
  • Users find the learning curve challenging, feeling overwhelmed by the extensive tools and features of Zoho Recruit.
  • Users face limited customization in Zoho Recruit, struggling to adapt the system to their specific needs effectively.
  • Users find the difficult learning curve in advanced reporting and customizations challenging but manageable with training resources.
  • Users note the missing features in standard editions, limiting access to useful tools and integrations.
  • Users face integration issues with third-party tools, limiting the flexibility and functionality of Zoho Recruit.

What Are Recent G2 Reviews of Zoho Recruit?

What Are G2 Users Discussing About Zoho Recruit?

UKG Ready

At UKG, our purpose is people®. We’re on a mission to inspire every organization to become a great place to work through HR and payroll technology built for all. With UKG, you get more than 70 years of combined experience in HCM, workforce management, and culture solutions ― all in one suite. The UKG Ready® software suite is the intuitive, centralized HCM solution designed for small to mid-sized businesses that meets all your employee needs. It automates and streamlines HR, payroll, benefits, time, talent, and scheduling processes, empowering your people to be more productive, make more informed decisions, and build a culture of trust within their organizations. UKG Ready is designed to grow along with your business, offering a comprehensive suite of tools that offer actionable insights, help ensure compliance, and improve profitability. Using the power of AI, it draws on a unique set of work, people, and culture data to boost efficiency and productivity, ultimately driving better business results for all. For example, UKG Ready streamlines core HR functions by centralizing employee information in a single secure database to give HR teams simplified benefits administration, automated workflows, configurable forms, and real-time access to all their people data in one convenient place to help reduce administrative workload and compliance risk. When it comes to payroll, UKG Ready calculations run continuously in the background to reduce payroll processing time and provide real-time reports and analytics. UKG Ready’s flexible pay rules engine simplifies different pay scenarios such as shift differentials and employees with multiple positions. And automatic compliance updates keep you current with constantly changing regulatory requirements. For workforce management, UKG Ready streamlines time and attendance tasks by automating hour tracking, time approvals, and time-off requests. It also simplifies leave and accrual tracking with consistent policy application. In addition, managers can create optimal schedules based on demand, skills, and compliance rules while employees can access self-service tools for shift selection and schedule viewing. And automated expense tracking speeds reimbursement approvals for a better employee experience while offering comprehensive reporting for more informed decision making. The Great Place To Work® Hub in UKG Ready leverages data from the global workplace culture authority, Great Place To Work, and compares it with insights gathered directly you’re your people, allowing you to measure company performance and receive recommendations on improvement opportunities so employees want to stay and grow. UKG Bryte AI™ is our AI-powered sidekick and the embodiment of UKG’s commitment to help organizations become great places to work by empowering people with the insights they need to build a brighter future for all. With AI driven by decades of people, work, and workplace culture data, users get insights to build trust, make the hard things simple, and deliver personalized experiences that foster meaning and purpose. And as partners for life, all UKG customers receive expert support, on-demand guidance, and anytime, anywhere access to a wide range of resources.

Average Rating: 4.4/5.0

Total Reviews: 2,382

How Do G2 Users Rate UKG Ready?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.1/10)
  • Performance: 8.7/10 (Category avg: 8.9/10)
  • Workflow Building: 8.2/10 (Category avg: 8.4/10)
  • Dashboards: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind UKG Ready?

  • Seller: UKG
  • Company Website:
  • Year Founded: 1977
  • HQ Location: Weston, FL
  • Twitter: @UKGInc
    42,629 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    16,190 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Teacher, Human Resources Manager
  • Top Industries: Hospital & Health Care, Retail
  • Company Size: 55% Medium, 30% Large

What Do G2 Reviewers Say About UKG Ready?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of UKG Ready, appreciating its intuitive layout and streamlined functionalities.
  • Users love the easy access to payroll documents and quick navigation for vacation and pay history.
  • Users appreciate the efficiency of time tracking in UKG Ready, enjoying seamless communication and ease of access to necessary information.
  • Users find UKG Ready to be extremely easy to use, facilitating quick time entry and access to important information.
  • Users enjoy the neat and simple interface of UKG Ready, making it easy for everyone to find information.
Cons
  • Users find navigation difficult initially, leading to confusion during implementation and regular usage of the system.
  • Users find UKG Ready not particularly intuitive, often struggling with complicated features and excessive menu items.
  • Users face login issues, including delays and frequent re-logins, impacting their overall experience with UKG Ready.
  • Users find the steep learning curve of UKG Ready challenging, particularly with app navigation and feature complexity.

What Are Recent G2 Reviews of UKG Ready?

100Hires

100Hires is AI-first recruiting software (ATS) that understands your hiring data instead of just storing it. An AI Recruiter answers any question about any candidate, an AI Copilot automatically scores and ranks every applicant, and AI takes your interview notes and writes personalized candidate emails and job descriptions in seconds — so a small team can automate the pipeline like 1–3 full-time recruiters. Source faster with a browser extension that imports candidates from LinkedIn, GitHub, and Indeed, plus an automated waterfall of contact finders that surfaces more personal emails and phone numbers. Post to LinkedIn, Indeed, and Glassdoor for free, run multichannel campaigns with email warmup and automated follow-ups, and manage everything from a customizable Kanban pipeline with tags, fields, and scorecards. 100Hires is the first ATS with native MCP support — run your entire hiring pipeline from Claude Code, Cursor, ChatGPT, or Codex — backed by a full REST API with 100+ endpoints, webhooks, and self-serve API keys on every plan. It also integrates with Google Workspace, Microsoft 365, Slack, and more, and starts with a free trial.

Average Rating: 4.8/5.0

Total Reviews: 1,308

How Do G2 Users Rate 100Hires?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • Performance: 9.7/10 (Category avg: 8.9/10)
  • Workflow Building: 9.6/10 (Category avg: 8.4/10)
  • Dashboards: 9.6/10 (Category avg: 8.6/10)

Who Is the Company Behind 100Hires?

  • Seller: 100Hires
  • Year Founded: 2019
  • HQ Location: San Diego, California
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Recruiter, Technical Recruiter
  • Top Industries: Staffing and Recruiting, Human Resources
  • Company Size: 55% Small, 34% Medium

What Do G2 Reviewers Say About 100Hires?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of 100Hires, finding it simple and efficient for managing the hiring process.
  • Users appreciate the clear workflows and useful filters of 100Hires, enhancing their recruitment process efficiency.
  • Users appreciate the clear workflows and useful filters in 100Hires, enhancing candidate management and tracking efficiency.
  • Users appreciate the intuitive user interface of 100Hires, making navigation and hiring management straightforward and efficient.
  • Users value the intuitive navigation and customizable features of 100Hires, enhancing recruitment efficiency and organization.
Cons
  • Users find the missing advanced features in 100Hires limiting, impacting their overall recruitment experience.
  • Users find the limited customization options in 100Hires hinder their ability to fully tailor the platform to their needs.
  • Users note that improvement is needed in customization and reporting features for a more flexible hiring experience.
  • Users find the reporting features limited, lacking advanced analytics and customization for deeper analysis.
  • Users find the interface not intuitive, making navigation challenging and user experience less efficient.

What Are Recent G2 Reviews of 100Hires?

What Are G2 Users Discussing About 100Hires?

Ashby

Ashby is an all-in-one recruiting platform designed for ambitious recruiting teams to operate as strategic partners in the growth of the business. With powerful analytics, AI & automation, interactive planning tools, and quality of hire data, Ashby's all-in-one platform improves talent team effectiveness while also streamlining the recruiter workflow. Consolidated all-in-one solution Ashby combines your ATS, CRM, scheduling, and analytics into a single scalable solution with best-in-breed features. Consolidating tools and streamlining recruiting workflows reduces your total cost of ownership, eliminates the need to context-switch between tools, and gives you a single-source-of-truth for all things recruiting. Powerful recruiting analytics Reliable data in Ashby empowers teams to make faster, more strategic, data-driven decisions. No need for spreadsheets or data scientists — robust, BI-tool-level reporting is native in Ashby. Make improvements to your workflows, seamlessly communicate with stakeholders, forecast recruiting capacity and drive hiring process improvements at scale. Get real-time visibility into the end-to-end talent acquisition lifecycle, recruiter productivity, progress to key goals and quality of hire outcomes. Scalability Whether you’re a high-growth company with evolving needs or a large enterprise, Ashby is built to support TA teams' needs at scale. Ashby’s product foundation enables deep customization, advanced permissions, and the organization of workflows around both the candidate and job records. As your company grows, Ashby can flex to your evolving process. No need to sacrifice UX, hiring manager, recruiter, or candidate experience for a tool with the configurability to support your scale. Innovation Ashby’s modern infrastructure means meaningful features are shipped on an almost weekly basis. First-to-market innovations in AI and automation and Ashby’s commitment to product innovation and engineering velocity helps keep TA teams on top of market trends and regulations in today’s hiring landscape.

Average Rating: 4.7/5.0

Total Reviews: 204

How Do G2 Users Rate Ashby?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
  • Performance: 9.6/10 (Category avg: 8.9/10)
  • Workflow Building: 9.3/10 (Category avg: 8.4/10)
  • Dashboards: 9.5/10 (Category avg: 8.6/10)

Who Is the Company Behind Ashby?

  • Seller: Ashby
  • Company Website:
  • Year Founded: 2018
  • HQ Location: San Francisco, US
  • Twitter: @ashbyhq
    955 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    520 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Head of Talent Acquisition, Recruiter
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 57% Medium, 27% Small

What Do G2 Reviewers Say About Ashby?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Ashby, highlighting its intuitive interface and efficient automation features.
  • Users commend Ashby's exceptional customer support, highlighting responsiveness, knowledge, and a hands-on approach to problem-solving.
  • Users appreciate the helpful support from Ashby, highlighting quick responses and dedicated assistance for a smoother experience.
  • Users value the extensive features and automation of Ashby, greatly enhancing recruitment efficiency and organization.
  • Users praise Ashby for its intuitive design and streamlined processes, making recruitment efficient and user-friendly.
Cons
  • Users find the learning curve with Ashby to be challenging initially, but manageable with familiarity and practice.
  • Users feel that Ashby's limited customization options can be overwhelming and deter teams from maximizing its potential.
  • Users find the interface not intuitive, experiencing challenges with reporting and an overwhelming amount of data.
  • Users find Ashby's complex setup challenging, especially for non-technical users without a clear hiring process.
  • Users find Ashby's feature complexity overwhelming at times, especially when adjusting to its numerous advanced functionalities.

What Are Recent G2 Reviews of Ashby?

Bullhorn

Bullhorn is an AI-powered recruitment platform for staffing and recruitment firms of all sizes. It is not enterprise-only software. Solo recruiters use it. So do global enterprises with thousands of users. Small agencies typically go live within days with no IT team required. Bullhorn manages the entire recruitment lifecycle in one system: sales CRM, applicant tracking, candidate engagement, placements, onboarding, time and expense, and invoicing. Bullhorn Amplify, the embedded AI suite, handles sourcing, screening, outreach, and candidate summaries inside the recruiter's daily workflow. Automation keeps data clean and pipelines moving without manual entry. Built-in analytics show which activities drive placements and revenue. The new Bullhorn user interface (UI), rolled out in 2026, brings cleaner navigation, faster data scanning, and more speed and clarity across the entire platform. With the new Bullhorn UI, existing data, workflows, customizations, and integrations stay the same. Staffing firms on Bullhorn report 24% more placements per recruiter and 28% more jobs filled. Employment Enterprises cut job board spend by 38%. 10,000+ customers across 60+ countries. 26 years focused exclusively on staffing and recruitment. 1,400+ employees with 350+ dedicated support staff providing 24/7 coverage.

Average Rating: 4.2/5.0

Total Reviews: 1,177

How Do G2 Users Rate Bullhorn?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.1/10)
  • Performance: 8.5/10 (Category avg: 8.9/10)
  • Workflow Building: 8.3/10 (Category avg: 8.4/10)
  • Dashboards: 8.4/10 (Category avg: 8.6/10)

Who Is the Company Behind Bullhorn?

  • Seller: Bullhorn
  • Year Founded: 1999
  • HQ Location: Boston, MA
  • Twitter: @Bullhorn
    10,992 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,511 employees on LinkedIn®
  • Phone: 617.478.9100

Who Uses This Product?

  • Who Uses This: Account Executive, Recruiter
  • Top Industries: Staffing and Recruiting, Information Technology and Services
  • Company Size: 50% Medium, 32% Small

What Do G2 Reviewers Say About Bullhorn?

AI-generated summary from verified user reviews

Pros
  • Users find Bullhorn's ease of use invaluable, enhancing their recruitment process with a user-friendly interface and seamless navigation.
  • Users appreciate the user-friendly interface of Bullhorn, finding it easy to learn and navigate efficiently.
  • Users value the seamless integration capabilities of Bullhorn, streamlining recruitment processes and enhancing efficiency.
  • Users value the efficiency of Bullhorn, praising its streamlined processes and easy access to information.
  • Users appreciate the streamlined process of Bullhorn, making placements and updates quick and efficient.
Cons
  • Users find Bullhorn to have a slow loading experience, facing significant lag when accessing profiles and analytics.
  • Users experience slow performance with Bullhorn, facing delays in loading profiles and large datasets.
  • Users frequently experience performance lag with Bullhorn, affecting usability and overall satisfaction during use.
  • Users face a significant learning curve with Bullhorn due to complex features and inadequate customer support resources.
  • Users find the limited customization frustrating, wishing for a more integrated and flexible system overall.

What Are Recent G2 Reviews of Bullhorn?

What Are G2 Users Discussing About Bullhorn?

SAP SuccessFactors HCM

SAP SuccessFactors HCM is a global, AI-powered cloud HR suite designed to help organizations thrive in a fast-moving world. With 100+ localizations, it delivers real-time visibility and connected solutions across core HR, payroll, talent management, learning, analytics, planning, and employee experience. More than 10,000 organizations trust SAP SuccessFactors HCM to enhance every employee experience, workforce decision, and people process—turning each employee into a success story. With SAP SuccessFactors HCM, you can: - Empower your workforce with AI-driven tools for self-service, learning, performance, and development to help people work faster and smarter. - Identify and develop top talent with a unified source of people and skills data that supports both HR strategies and business goals. - Stay compliant and agile with built-in legal and regulatory updates tailored to local business requirements. - Accelerate time to value by leveraging proven HR best practices and the strength of a global partner ecosystem.

Average Rating: 4.1/5.0

Total Reviews: 1,475

How Do G2 Users Rate SAP SuccessFactors HCM?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Performance: 8.3/10 (Category avg: 8.9/10)
  • Workflow Building: 8.2/10 (Category avg: 8.4/10)
  • Dashboards: 8.2/10 (Category avg: 8.6/10)

Who Is the Company Behind SAP SuccessFactors HCM?

  • Seller: SAP
  • Company Website:
  • Year Founded: 1972
  • HQ Location: Walldorf
  • Twitter: @SAP
    297,052 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    149,349 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Recruiter, Consultant
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 56% Large, 34% Medium

What Do G2 Reviewers Say About SAP SuccessFactors HCM?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly interface of SAP SuccessFactors HCM, making navigation and integration seamless.
  • Users appreciate the extensive integration and module options in SAP SuccessFactors, streamlining HR activities within a single app.
  • Users appreciate the centralization of HR functions in SAP SuccessFactors, enhancing efficiency and ease of use daily.
  • Users appreciate the comprehensive features of SAP SuccessFactors HCM, which simplify task management and enhance accessibility.
  • Users find the interface straightforward and intuitive, making data entry and task management effortless and efficient.
Cons
  • Users find the limited customization options frustrating, wishing for greater flexibility in the SAP SuccessFactors HCM system.
  • Users find the interface not user-friendly, citing a steep learning curve and complexity in navigating features.
  • Users find the software not intuitive, requiring time to adjust and often facing usability challenges.
  • Users face a steep learning curve with SAP SuccessFactors HCM, requiring extensive training and adaptation to the interface.
  • Users find the limited features of SAP SuccessFactors HCM hinder effective use and understanding of its capabilities.

What Are Recent G2 Reviews of SAP SuccessFactors HCM?

What Are G2 Users Discussing About SAP SuccessFactors HCM?

Grace Savides
GS
Researched and written by Grace Savides
Updated October 16, 2026

Applicant Tracking Systems (ATS) Topics

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Learn More About Applicant Tracking Systems (ATS)

Applicant tracking systems (ATS) overview

An applicant tracking system (ATS) is a type of talent acquisition software that provides a centralized system for creating job postings, screening applicant resumes, storing candidate information, conducting interviews, and sharing offer letters.

More advanced ATS software applications may feature various capabilities like interview scheduling, applicant database management, job board integrations, automated emails, hiring analytics, and reporting.

Hiring agencies, talent outsourcing companies, and human resources (HR) teams use applicant tracking system software to automate traditionally manual recruitment tasks with artificial intelligence and cloud technology.

ATS systems sort candidate resumes with natural language processing (NLP) to find applicants with relevant experience and skills. Recruiters can use ATS tools to share interview status updates via email and text, meet Equal Employment Opportunity Commission (EEOC) guidelines, track metrics like time-to-hire, and enhance the overall candidate experience.

Some HRMS & HCM software may feature built-in ATS functionality. However, stand-alone ATS applications are ideal for managing diverse talent pools, screening resumes, communicating with candidates, and optimizing the hiring process with rich analytics.

Who uses applicant tracking systems?

Recruitment agencies, enterprises, and small or medium-sized businesses (SMBs) use applicant tracking systems to weed out irrelevant resumes, find qualified candidates with desired skills, and communicate with them throughout the hiring process.

ATS solutions serve the following business types: 

  • Startups
  • Enterprises
  • Recruitment agencies
  • Small and medium-sized businesses

Types of recruitment and hiring professionals who use ATS include:

  • HR managers: Talent leaders of organizations of all sizes rely on applicant tracking solutions to enhance the talent pipeline with efficient candidate sourcing, meet target headcount goals, and optimize hiring costs.
  • Corporate recruiters: A corporate recruiter or talent acquisition specialist responsible for filling open positions uses an ATS platform to source and compare candidates, shorten interview cycles, and manage tasks across the recruiting funnel.
  • Recruitment agency executives: ATS systems are invaluable to recruitment executives, helping them source and hire candidates on behalf of an organization. They rely on ATS to store applicant data, view real-time pipeline progress, and share updates with hiring managers.
  • Diversity, equality, and inclusion (DEI) officers: ATS also aids DEI practitioners in visualizing and improving the presence of historically underrepresented and marginalized groups within the workforce.
  • Executive search service providers: Executive recruitment agencies filling senior-level positions within companies use ATS systems to attract and convert top talent.
  • Campus recruiters: On-campus and off-campus recruiters are responsible for sourcing and hiring college and university graduates. They use ATS software to manage talent databases and hire for open jobs at different companies.
  • Freelance recruitment consultants: Freelance recruiters also may use ATS tools to manage, analyze, and interview candidates for various positions across organizations.

Types of applicant tracking systems

Below are different industry-specific ATS platforms available in the applicant tracking system software market.

  • Recruitment: ATS solutions tailored for staffing agencies feature intelligent workflows to help them manage job postings and source candidates for multiple clients. These systems also feature email and SMS capabilities to help recruiters communicate with candidates.
  • Government: Central and local government agencies use public sector ATS solutions to maintain candidate anonymity and eliminate recruiting prejudice or bias. These systems also enable shared service team members to support hiring managers during recruitment. Government organizations rely on these systems to meet internal standards, measure DEI progress, and comply with EEOC guidelines. Medical organizations and practices rely on healthcare staffing services to review credentials, verify licenses, assess skills, and run background checks. 
  • Hospitality: Leisure and tourism sector players use custom applicant tracking solutions to post on job boards, boost hiring pipelines, pre-screen candidates, and onboard them.
  • Education: ATS platforms enable colleges and universities to create job templates, publish branded careers pages, maximize candidate pool, and boost screening efficiency.
  • Retail: In-house retail recruiting teams turn to these systems to submit job requisitions, source candidates from job search sites, and share real-time updates with applicants.
  • Manufacturing: Manufacturers run background checks, manage payroll, screen tax credit eligibility, and hire applicants based on behavioral assessments and knowledge-based evaluations.
  • Nonprofit: Nonprofit organizations use cloud-based candidate relationship management (CRM) tools or ATS software to craft job ads, attract the right candidates, coordinate hiring across locations, and improve administrative efficiency.

Benefits of applicant tracking systems

Best-in-class applicant tracking systems are essential for hiring managers looking to:

  • Automate tasks: The application process involves various manual tasks such as getting stakeholder approvals, creating job descriptions, posting on job boards, filtering resumes, scheduling interviews, and following up with candidates. ATS software enables hiring teams to automate these time-consuming administrative tasks with customizable and collaborative hiring workflows. 
  • Create a single source of truth: Tracking and managing the talent pool is challenging, especially with the volume of resumes recruiters receive from career sites and job boards. ATS makes it easier for them to centralize candidate information by department, talent source, hiring stage, and categories. Hiring managers can also use ATS to share candidate feedback with decision-makers.
  • Digitize onboarding paperwork: Time-consuming administrative paperwork prevents recruiters from focusing on strategic hiring and training existing employees. ATS applications save time with document e-verification, digital paperwork storage, and approvals. 
  • Meet hiring compliance: Organizations must adhere to hiring, payroll, and labor-related laws and regulations. For example, they combine ATS systems and HR compliance software to comply with the Affordable Care Act (ACA) and Consolidated Omnibus Budget Reconciliation Act (COBRA) while sending notices and handling payments. Organizations hiring federal contractors and sub-contractors can meet Office of Federal Contract Compliance Programs (OFCCP) regulations with the right system.
  • Collaborate with decision-makers: Recruiters often collaborate with or pass information to hiring managers and decision-makers while closing open roles. An applicant tracking system eliminates this back-and-forth with a collaborative portal that lets recruiters tag others, send reminders, get real-time notifications, and schedule automated emails. This organized hiring process helps recruiters avoid communication gaps and collaborate with other teams.
  • Track recruiting KPIs: ATS systems also deliver useful recruitment metrics like time-to-fill, cost-per-hire, offer acceptance rate, quality of hire, and retention rate in a single analytics dashboard. The ease of accessing this data enables recruiters to monitor data, identify trends, set benchmarks, and optimize hiring strategy.

Which is the best recruiting software with built-in ATS?

  • Greenhouse: Offers structured hiring workflows, customizable scorecards, and robust analytics, making it ideal for mid-to-large businesses seeking data-driven recruitment processes.​
  • Lever: Combines ATS and CRM functionalities, providing collaborative hiring features and advanced analytics to enhance candidate relationship management.​
  • iCIMS: Provides scalable recruitment solutions with AI-powered candidate matching and robust integration capabilities, suitable for large enterprises.​
  • Rippling: While mainly known for HR and IT management, Rippling also offers a simple, growing ATS solution integrated with its HRIS.
  • BambooHR: Best known for HR management, BambooHR also features an easy-to-use ATS module for small to mid-sized businesses.

Applicant tracking systems features

The best-in-class software offer the following ATS features to help recruiters operate efficiently, streamline the hiring process, and offer a seamless experience to job seekers.

  • Candidate sourcing is crucial for creating a talent pool from LinkedIn, job boards, and career sites and storing and finding candidate information. 
  • Application sorting uses intelligent automation to filter the best candidates based on their resumes, skills, previous work experiences, and qualifications.
  • Interview scheduling eliminates manual scheduling tasks with calendar integration. Moreover, some ATS systems also provide interview kits and feedback forms to help interviewers prepare before the interview.
  • Automated messaging delivers customized messages to candidates at the end of each phase of the interview process.
  • Automation workflows allow talent teams to simplify and streamline manual processes like personalized candidate outreach, interview setup, candidate feedback collection, and meeting scheduling.
  • Onboarding tools integrate with ATS to make it easy for hiring teams to welcome new recruits and provide them with training materials and other necessary information, such as employee benefits.
  • Talent analytics is essential for tracking overall recruiting progress and diversity hiring metrics.

Applicant tracking systems pricing

Applicant tracking system software pricing varies depending on business size, feature requirements, number of users, and industry. Below are the standard ATS pricing models.

  •  A flat fee is a fixed monthly or one-time fee that an ATS software provider charges to provide the user company with a license. It’s best for small or medium-sized organizations with a limited budget. Some ATS vendors may charge additional installation fees.
  • The pay-per-employee model charges organizations based on their hiring team size and doesn’t change with hiring frequency. This plan suits small businesses or enterprises with many hiring team members. Some ATS solution vendor companies may offer bulk discounts for more users. 
  • The pay-per-recruiter payment model considers the number of users who will actively use the ATS platform. Besides login credentials, they receive user privileges depending on their seniority in the organizations. This plan is suitable for organizations with seasoned hiring teams looking to control the total hiring cost.
  • The pay-per-job model requires an organization to pay for each open job role. A vendor won’t charge the company after the position has been filled. This ATS pricing model suits organizations that open new roles occasionally. Companies with many open positions may end up paying more with this model. 
  • Subscription-based pricing is the most common model. Depending on the pricing plan, businesses opting for this model pay a recurring monthly or annual fee to the vendor. It’s suitable for organizations hiring throughout the year.

Which applicant tracking system is best for small businesses?

  • Zoho Recruit: Offers a comprehensive solution for in-house recruiters and staffing agencies, with resume parsing, customizable workflows, and reporting tools to streamline hiring.
  • Jotform: Offers a flexible, no-code form builder with robust e-signature and workflow automation features, making it easy for small businesses to collect applications, approvals, and contracts all in one place.
  • JazzHR: Delivers powerful, user-friendly recruiting software with features like customizable workflows, candidate assessments, and collaborative hiring tools, helping small businesses attract and hire the right talent efficiently.

How to choose the best applicant tracking system

Below is a step-by-step process buyers can follow while picking an ATS solution for their organizations.

Planning stage

The planning stage involves understanding organizational requirements and recruitment complexity, assessing integration needs, and estimating timelines.

  • Understand company goals: Organizations have different recruitment goals depending on their sizes. For example, a small business may want a user-friendly ATS for candidate sourcing. In contrast, an enterprise may wish to boost employer branding and tackle high-volume hiring recruitments. A solid understanding of company goals is crucial for choosing the right applicant tracking software.
  • Evaluate recruitment complexity: Finding the right candidate for a high-demand role can be challenging. Moreover, companies typically have custom workflows for each position they hire. Assessing the recruitment complexity for each position helps buyers find the most suitable ATS.
  • Estimate timeline and resources: Buyers must work with key stakeholders and decision-makers to estimate the budget and finalize the implementation timeline and other resources before looking for ATS solutions.
  • List must-have functionalities: This step requires buyers to understand their companies’ hiring process and create a list of recruiting capabilities that an ATS or the integrated system must have. Organizations may need different must-have functionalities, including job posting, interview scheduling, candidate information management, branded communications, and onboarding.
  • Determine integration needs: Organizations buying ATS systems may want to integrate their ATS with background check service providers, human resources information system (HRIS), payroll software, single sign-on (SSO) solutions, video interviewing applications, and time & attendance solutions. Knowing these integration requirements beforehand is critical for finding the right software.
  • Set measurable goals: Buyers must set intelligent goals for measuring the success of an ATS solution. Organizations typically establish goals around the time they save while sourcing candidates, reviewing resumes, scheduling, and conducting interviews. Businesses should also consider the overall cost per hire, the time required to fill each role, and hiring manager satisfaction.

Research stage

The software research stage involves exploring solutions with the must-have features and integration capabilities an organization needs to streamline recruitment. The aim is to create a list of solutions that meet organizational requirements. Buyers must consider the following factors while attending software demos and using free trials.

  • Centralized tool: Having a centralized ATS system is helpful for recruiters looking to post jobs, screen resumes, and manage candidate data, interviews, feedback, and onboarding from a single dashboard. They can also set up custom workflows and assign tasks to relevant decision-makers. 
  • Team collaboration: Best-in-class ATS solutions offer collaborative hiring features to enable different team members to meet the candidate during the multi-stage hiring process. This feature allows organizations to evaluate candidates holistically while providing them with a well-rounded experience. 
  • User-friendly interface: An intuitive user experience improves recruiters’ productivity and reduces the scope of errors with clear instructions. Buyers must consider purchasing user-friendly ATS solutions to minimize training time, boost user adoption, and enhance overall HR efficiency. 
  • Custom report and analytics: Purchasing an ATS system with reporting capabilities is essential for businesses to measure hiring metrics and make data-driven decisions. Without it, organizations can’t evaluate or improve recruitment efficiency and the time and cost they save.

Consideration and selection stage

This stage involves identifying ATS software systems with desired features and using free trials or demos to evaluate whether they fit into an organization’s existing HR software. Buyers can filter these solutions based on their budget, implementation timeline, and availability of vendor support.

Buyers should consider choosing ATS vendors providing dedicated onboarding assistance, customer support, and data import or export capabilities. At the end of this stage, buyers will be ready to choose a vendor based on their interaction with the vendor and the features they offer.