UKG Ready Reviews & Product Details

The user interface is intuitive and easy to use.

The UKG site is accessible anywhere via the mobile site on my work phone which is great when working off site.

I also like the ability to customise the home page to suit my needs.

The intergration with our payroll system is seamless as there has never been an issue with overtime and annual leave. Review collected by and hosted on G2.com.

Nothing major, just two small things.

Sometimes I accidentally press "Clock Out" intead of "Clock In" in the morning which messes up the timesheet.

This can't be corrected immediately due to my user level so I need to contact my manager to fix it.

I understand the reasoning for user level restrictions but it would be good to have a way to fix small errors like this immediately to save time (maybe within a 5 minute time limit or something similar?)

Another thing I wasn't able to work out is how to log in to the mobile app (from the iOS store).

I entered my company name but it wasn't recognised, maybe our IT team need to enable something but it would be good if the onboarding process was clearer.

Thankfully the mobile site is easy to use so it's not a major problem. Review collected by and hosted on G2.com.

It does everything we could ever want a payroll/HRIS system to do and then some. It is the perfect option for our medium sized company. We haev used 5 pateoll sytems over the last 8 years trying to find the best fit and Ready is it. the mix of functionality along with support, training and community make it the clear winner in terms of what we have used. Also they nailed the integration, they do an amazing job of breaking things down into bite sized pieces and at no poitn did I feel overwhelmed. Review collected by and hosted on G2.com.

There is a lot in the system. You really need to complete the trainings or our can get overwhelmed or not use it to its full potential. Luckily the training system is very thurough. Review collected by and hosted on G2.com.

UKG Ready was introduced as a new program this past year with the state agency I work for and initially was met with hesitation from most employees. To the surprise of many, UKG Ready was simple and easy to learn but SO much more sophisticated than our previous software. UKG Ready is very user friendly, easy to learn and utilize, comprehensive from start to finish, and thoroughly helpful with instructions if using the help/info icon. Mistakes are able to be easily fixed by the end user without needing managerial access. The layouts, categories, fonts, sizing - everything really! - is non intimidating for the most nonsavvy technological people. I would highly recommend this program because of its simplicity. Review collected by and hosted on G2.com.

I honestly do not have any dislikes. The software is great. Review collected by and hosted on G2.com.

UKG is very easy to manipulate. UKG is also user friendly. I like that I am able to punch in on the wall clock, the computer and my phone. I also like that the system can track the location of the person punching. My job requires us to clock in while onsite. Lots of people have attempted to punch in prior to arriving on location. UKG is not having it, the location, time and method of punch is always documented. Review collected by and hosted on G2.com.

To be honest it took me some time to think of what I don't like. I have punched in several times and the punch recorded on the system says someone elses name. I am sure to stay to verify that I am actually being clocked in under my name. I also dislike that sometimes I punch in but my punch is not recorded. Other than that, I pretty much like UKG. Review collected by and hosted on G2.com.

We are in the early stages of implementing UKG, and we are thrilled about getting it fully up and running. So far, communication with the implementation team has been outstanding. They are incredibly knowledgeable, responsive, and quick to address any questions or concerns we've had.

Their formal process, which includes discovery, review, and sign-off stages, is well-structured and instills confidence in the implementation journey. While we haven’t gone live on the system yet, we are eagerly anticipating the transformation this will bring to our business.

The features and capabilities of UKG are poised to be a game-changer for us, especially compared to where we were before. This system will provide our employees with more insight and access than they’ve ever had with our current setup. We’re excited for the opportunities this will unlock for our team and our business operations. Review collected by and hosted on G2.com.

While we’re not live on the system yet and can’t comment on specific challenges or downsides, I will say that the implementation process is a major undertaking. Be prepared to dedicate significant time and effort to this project, as it’s crucial to get everything set up correctly. Payroll impacts every employee, so attention to detail and thoroughness during implementation are essential.

This is not a process to rush—take your time and make sure everything is accurate. I also highly recommend allowing plenty of time to watch the training tutorials and familiarize yourself with the system. These resources are invaluable for ensuring a smooth transition and proper usage once the system goes live. We didn't realize how time-intensive this project was going to be, especially with the training videos, so please be prepared!

These are not dislikes of UKG but rather notes to those who may be thinking about using UKG Ready for their payroll system. UKG Ready has been an excellent partner in this conversion process. Review collected by and hosted on G2.com.

I feel that UKG Ready is an "excel" based User Interface. I love that any data or information I can see in front of me in the system can easily be exported to csv.

The UI really is the most intuitive I have worked with (ADP, Paycom, and an in-house system) Review collected by and hosted on G2.com.

I was disappointed in it's scheduling module. As a manufacturing plant we have set work day schedules for the whole year. The only fluctuation is what time to come in at. With 300+ employees at a plant, it would be a tall ask of my supervisors to go into each person and add a schedule every 30 days. UKG didn't have a time period longer than 30 days for a schedule template.

We do have niche need for scheduling as I believe we are different than most with supervisor responsibilities and schedule set up. Review collected by and hosted on G2.com.

As a business owner of 19 years, I am overwhelmed in the best ways how helpful UKG Ready has been for our company. It has provided clear direction for my other team members and access to the information they need to do their jobs effectively. UKG Ready is so powerful and comprehensive. Review collected by and hosted on G2.com.

It is a tremendous amount of work to get set up with UKG Ready if you have a smaller team to help get set up, however the effort is worth it. UKG Ready forces you to ensure all aspects of your business is organized and set up for success. Review collected by and hosted on G2.com.

I use UKG Ready daily for time keeping/timeclock punches. The UI is very clean and easy on the eyes. I like that it's not "busy" with a many colors and too much information on the "home" screen after login. Also, I like that some of the widgets can be resized and moved around, and that button icons are easy to understand at a quick glance. Last, I appreciate that my bookmarked link doesn't require me to sign in or authenticate with a 2FA method each time I need to submit a timepunch (especially when it's 07:59:45 and it's time to clock in!). Review collected by and hosted on G2.com.

UKG Ready does feel a bit "clunky;" considering that I've been using it only for about 3.5 weeks. Sometimes, widgets you've previously adjusted move back to their original/default locations. Point of improvement: when requesting a new PTO request for a date after requests already approved, the platform doesn't seem to accurately calculate the PTO that would've available for the future request (i.e., doesn't take into account the PTO alloted for the closer/already approved request). Review collected by and hosted on G2.com.

Although this is my first time using UKG, I am very pleased with my experience. It's something my job uses daily so I've grown accustom to the features. It's very simple using the clock in/clock out feature and calculating how much time I have worked and my time off balances. It's almost as if they've thought of everything through the app. I like how I can access my pay stubs and any other paper work my job wants me to complete through UKG as well. I've never run into any extreme issues with UKG and from someone who uses it to get paid, I think that's really important. Review collected by and hosted on G2.com.

Although I love it, there are a few hiccups that I have faced with the interface and how to interact with it. When implementing time off, I find there are extra steps users have to take to do so and I had to teach myself how to properly do it. As someone who works part time at a corporation that uses UKG, the way I have to put my time off is already a little different than my full time counterparts. Another thing I find finicky is how in order to Delete my cancled lunch, I have to delete that day. Why not click CL again to undo it? I still find the application easy to use and it didnt take much to get used to it. Review collected by and hosted on G2.com.

I started using UKG Ready in 2024 and WOW what a significant impact it has had on my time and schedule management. The straight forward ease of entering time, modifying entries, and accessing historical time management is what really makes me love this software! The prior software I used was definitely not user friendly nor did it seem to have intuitive organization like UKG Ready does. Review collected by and hosted on G2.com.

I would truly appreciate more in app training on the numerous tasks completed in UKG Ready for co-workers who are not computer savvy. Whenever someone cannot locate a task or find historical data, they come to me. Typically, their issue is just not slowing down to look at the various tasks within a category. I would love to point them to a training video and say, go check it out. I have heard from a few people that there is too much to go through or choose from regarding options in the program; my response is, "How is that a problem?" I am thrilled with layout and quantity of information and tasks available. Review collected by and hosted on G2.com.