What do you dislike about Dayforce?
Where to start?
First, I read the first 20 5* reviews and all of them start with the most generic statements. "This has payroll, recruiting, etc. all in one!" That's on the website.
Second - Reporting! This feels like 1990s style logic on reporting and needing a master's course in the Dayforce database logic to generate a report. So, while reporting and data is "self-service" a majority are not going to be able to. Unlike Workday, report-generated CSVs go to a Dayforce inbox, not your Outlook/Gmail inbox. It's Q4 2026, there's no natural-language overlay to be had here; this seems like a logical add, but there's little innovation happening here.
Third - Inter and Intra-module data flow. Everyone at a certain level has a specific bonus amount in our company. However, the job setup does not flow to the offer letter which then does not flow to Onboarding. There are three separate and disjointed inputs for the same data point. Lots of room for human error and lots of redundant key clicks inside the same modules and across modules. There are many other examples of this.
Fourth - Candidate Information Capture. Do you know the specific date you started your college journey? Do you know the specific date you started your first job? I don't. But, Dayforce is going to make you enter the date, not month for all jobs and events (schools, certs, etc.). This is one of the death-by-a-thousand paper cuts across Dayforce. Ticky tacky things that lead up to a critical mass of frustration.
Fifth - Lag, lag, lag. This system is so slow. We have a lot of duplicate information across other systems (outside of Dayforce) and every time we need info that's just housed in Dayforce there is a collective sigh because we know it's going to take ten minutes and ten clicks to get what we want.
Sixth - change is hard. The system seems to be set best with a fixed organization, but organizations change all the time - teams shift, acquisitions happen, leaders change. Every time one of these events happen, it seems like such a monumental lift. Similar changes in similar tools are not as painful. Organizations are changing every day, the response from an HR team should not be a collective groan because it's going to be one week of admin work for the systems team.
Seventh - Support...we have open tickets from January. It feels like tickets are thrown into the ether and its like playing the lottery to see if there is a coherent fix/response.
Overall, this system has features and checks boxes, but the performance and highly complex and consequential set up make it a difficult tool to deal with. Our entire People team spends a significant part of the day figuring out workarounds, talking with our systems team, etc. In 2026, there are plenty of systems that facilitate the work - Dayforce is not one of them. Review collected by and hosted on G2.com.