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Connecteam Reviews & Product Details

Connecteam Overview

What is Connecteam?

Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational efficiency. Connecteam allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, professional, and satisfied. Save time and increase productivity with mobile-first custom checklists, forms, and reports; Schedule shifts and track work hours with GPS time clock; Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app. Ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO).

Connecteam Details
Product Website
Languages Supported
Arabic, German, Greek, English, French, Hebrew, Dutch, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)
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Product Description

Connecteam is a management mobile solution that allows company to create their own employee smartphone app it improved remote workforce management and effective internal communications to employee satisfaction surveys, performance management, scheduling and training.

How do you position yourself against your competitors?

Running a business is hard and at times overwhelming. That’s why we created Connecteam, so businesses can easily communicate, operate and train their deskless teams, no matter where they are.

Our mission is to help businesses thrive by taking away the daily hustle and complexities of managing teams so they can have the peace of mind to grow and run their business.

We focus on everything employees and managers need to better manage their day to day, in one easy to use platform: multiple tools to enhance employee communication and engagement, employee training and onboarding, employees scheduling, time tracking, timesheets management, digital checklists and forms, task management, HR and welfare, knowledge centers, files storage, and much more!

And the best part? Connecteam works like a Lego. Every business can activate the features it needs and highly customize them for the best fit.

Getting started is easy and free! Try us out today :)


Seller Details
Company Website
Year Founded
2015
HQ Location
New York, NY
Twitter
@ConnecteamApp
1,336 Twitter followers
LinkedIn® Page
www.linkedin.com
306 employees on LinkedIn®

Elad A.
EA
Overview Provided by:

Recent Connecteam Reviews

EB
Ed B.Small-Business (50 or fewer emp.)
4.0 out of 5
"All round positive experience"
Easy access, simple layout for rota making
Edward B.
EB
Edward B.Small-Business (50 or fewer emp.)
4.0 out of 5
"Efficient rota scheduling"
I like how easy it is to plan shifts and schedule rotas for future weeks.
AT
Ashley T.Small-Business (50 or fewer emp.)
5.0 out of 5
"Wish I had sooner."
Everything is in one place. Extremely user friendly. Very easy to integrate my previous app into.
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5 people requested security information

Connecteam Media

Connecteam Demo - Take control and save time with our employee scheduling app
Instantly create and share schedules with your non-desk teams and ensure every shift runs smoothly from one place.
Connecteam Demo - Win back time with our employee time clock app
Accurately track frontline employee work hours with live GPS and automate timesheets to payroll in seconds.
Connecteam Demo - Create, manage, and track workflows with digital forms
A smart forms & checklists app for frontline teams to increase productivity and oversee any process from anywhere.
Connecteam Demo - Connecteam is 100% free for up to 10 users!
Trusted by Over 36,000 Companies Worldwide
Connecteam Demo - Instant Messenger, built for business
Have all the chat app features you’d expect, plus all the managerial abilities required to keep company information secure and stay in control.
Connecteam Demo - Everything you need for work, in one app
Manage, train, and communicate with your non-desk workforce, all on Connecteam’s easy-to-use app
Manage your entire team in one app
Connecteam simplifies everyday work with deskless teams and keeps them connected, so you can focus on growing the business
Play Connecteam Video
Manage your entire team in one app Connecteam simplifies everyday work with deskless teams and keeps them connected, so you can focus on growing the business
Easily manage your team and daily operations
Play Connecteam Video
Easily manage your team and daily operations
One app to keep your team connected
Play Connecteam Video
One app to keep your team connected
Build a skilled and engaged workforce
Play Connecteam Video
Build a skilled and engaged workforce
Connecteam Help Desk
Solve every issue or request fast with an internal ticketing system that gets your team the support they need
Play Connecteam Video
Connecteam Help Desk Solve every issue or request fast with an internal ticketing system that gets your team the support they need

Official Downloads

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1,695 Connecteam Reviews

4.6 out of 5
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1,695 Connecteam Reviews
4.6 out of 5
1,695 Connecteam Reviews
4.6 out of 5

Connecteam Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ConnecteamQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Warren W.
WW
Business Owner - Telstra shops
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Connecteam?

Connecteam does exactly that, it helps my team stay connected. My business team are rarely together at the same time so sharing info remotely is key and connecteam does that for us. It was easy to implement even for the older staff who are not tech savy. We went from a whiteboard and photographs and a whatsapp group to using this app in a single day, we now use this app every day. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

I had a little trouble lining to Xero for payroll. I would also like to customize the tasks view and save that view for the mobile app (you may be able to I just havent tried) The team really love this software. Review collected by and hosted on G2.com.

What problems is Connecteam solving and how is that benefiting you?

The biggest problem was tasking had to be done on location before the team arrived for work. Now we can schedule staff and tasks remotely wihtout having to be on location the night before. It also solves the problem of staff not knowing how their day looked before they got to work, now they can see what the tasks are and plan accordingley. They can also see any messages from other team members that impact on deliveries to clients that they need to be aware of. Review collected by and hosted on G2.com.

KR
Chief Administrative Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Connecteam?

There's so much to love with Connecteam. Scheduling, payroll, HR and so much more all in one location. It's been super handy with our small business being able to see all the features that are available and implement them for free. Our team is contuning to grow and once we hit that mark in the coming months, we will have to pay for the program but we will be doing that without issue. I also love that their customer support has the option to vote on features that you would like to see. It was easy to implement the system with out team and migrate everything over. We use this program daily and it has saved us so much time. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

We've had no issues with Connecteam. THe only downfalls are things that they don't have yet. But typically when I go to look it up, it's already an item they want to add. Review collected by and hosted on G2.com.

What problems is Connecteam solving and how is that benefiting you?

So many. We've had the option to vote on some things and it has been extremely beneficial to be able to suggest new things that could work into the system. They've implemented a couple we've suggested. Review collected by and hosted on G2.com.

Joshua H.
JH
Operations Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Connecteam?

I really like the easy use of the platform, it does make the scheduling process very easy for me. Also, the fact that all employees are pinged the moment the schedules are made is a plus. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

I would love it if I had the same capabilities in the app that I have when working on my computer. It would be easier to create job schedules with the same ability in the mobile app. Review collected by and hosted on G2.com.

What problems is Connecteam solving and how is that benefiting you?

It simplifies scheduling and multicommuncations for me and my team on a daily. Scheduling shifts and managing timand attendance is very easy for me with the platform. The forms section is very helpful by allowing my drivers to complete their daily inspections reports directly in the app is a serious plus. Also, that the forms are attached to their schedules along with their time clock all in a convenient place helps ensure that they complete these tasks before starting their shift. Review collected by and hosted on G2.com.

Steamoji K.
SK
Owner / Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Connecteam?

I started using Connecteam as a small business owner, and it literally changed my life. I have several part-timers (university students), and previously it was a pain scheduling them, counting their hours, making sure I don't schedule their shifts when they are unavailable etc.

It is a breeze now -- first of all the scheduling is very easy, you can create week templates and use them for scheduling future work weeks, you can duplicate shifts for previous weeks, you can add unavailability (one time and recurring).

Then the staff can easily use the app to Clock in and Clock out, and when you run your payroll you can easily access the time sheets for the specific periods.

And it is FREE for up to 10 members, which is super cool!

The chat feature is also great, and as an admin you can see who has seen your message and who has not, so we use it for weekly and daily updates to the team.

There are also plenty of settings for the shifts -- you can choose that everybody sees each other shifts or they can see only theirs, you can add an option for staff to claim shifts, or not. You can have an option to assign the shifts, or make them confirm the schedule, and you can assign different roles. This software can work for various organizations. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

The one thing that is still missing is an intergration with QBO Payroll -- so I still have to manually enter the hours from the timesheets. If this feature will be fixed, that will make our life even easier and payroll process smoother. Another thing that changing recurring unavailability is not very straghtforward -- you need to remove it first and then add the new one. Also, if you want to stay on the free plan, you need to delete employees who quit, and that deletes their hours and schedules from the system, so you are no longer able to reuse it, but I guess this is expected with the emloyees limits in the free plan. Another small issue is that after the time off is approved as a paid time off, I didn't find a way to change the type of the paid time off to unpaid time off, so that it doesn't affect my timesheets. Generally there are only minor things that can be improved in the app, so generally I still recommend it. Review collected by and hosted on G2.com.

What problems is Connecteam solving and how is that benefiting you?

For me it is very important to limit amount of hours per week which I can afford to pay, so when I schedule I can instantly see it. Also, I love the recurring function - both for shifts and unavailabilities, so I have those in one place, knowing when all of my part-time workers are available. With the clock-in and clock-out by employees I no longer need any paper sheets or anything else to track attendance and check the hours (also the clock-in and clock-out has a geolocation next to it, so I know that the employee checked in when he arrived, not when he left home for example). Overall it simplified scheduling, payroll and communication with my team in my small business. Review collected by and hosted on G2.com.

KS
Human Resources
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Connecteam?

The different levels of communication that Connecteams has allowed for our company to have at our finger-tips has truly been amazing! Our team is now able to receive immediate communications, communicate between stores and team members, a central location to access important forms, and so much more!! The app is easy to use on both the admin level and user level. I LOVE everything about this app!!! Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

I wish it had a way to virtual meetings with teams/users. Review collected by and hosted on G2.com.

What problems is Connecteam solving and how is that benefiting you?

Immediate communication rather than waiting for a monthly newsletter. A way to communicate company wide since it is not necessary for everyone in our team to have emails. Employee engagement and moral with fun updates, recognitions, and celebrations. Different trainings via the courses tab. Centralized and accessible - able to access documents 24/7 while not having to be at a physical work location or try do figure out where it is saved because it's in the Knowledge Base hub. Review collected by and hosted on G2.com.

Steve O.
SO
Owner/operator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Connecteam?

I am a contractor. We have several different jobs and job locations that frequently change. Using Connecteam I can manage them all and track my employees time on each project. The location system tells me where they are when they clock in and out each time. This is perfect for tracking all billable hours, correctly charging clients, and making sure my employees are where they are supposed to be. I tried many different systems. Connecteam is the only one that covered all my needs. The customer service team was very quick to respond and help when I made a request. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

As the administrator there are some aspects that can not be accessed from the app. You need to log into the website to use some of the features and make some changes. (This was frustrating until I figured it out) Review collected by and hosted on G2.com.

What problems is Connecteam solving and how is that benefiting you?

Time tracking, billing, and verification of employee locations Review collected by and hosted on G2.com.

Connor W.
CW
COO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Connecteam?

The timesheet feature is most useful to us, it easily allows us to track our teams hours and our employees have fedback that the app is easy to use and took little to no time to onboard how to use. The holiday request feature is also really neat as it asks as a HR role, meaning employees can request holiday without having to ask in person (which is actually a big thing for some people). As a director I can easily overview everyones hours and export the data to send off to our account manager who then processes payroll. Connect Team is something that we use daily and we have built porcessees around it to streamline our work and allow our employees to be more efficient whilst working. I also love the HR functions as it allows us to keep track of upcoming birthdays and work anniversaries, it also provides a dedicated space to spotlight emplyees so that everyone can comment/congratulate, in the same way we can also show recognision which is particularily helpful with workers who I am not in direct contact with. This is all not mentioning that for small businesses it is completely FREE?! It is a no brainer to implement into your company. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

I genuinely don't know what I dislike about connect team, it does everything I need it to do and more plus for now it is also free?! I don't know how you can dislike that! Perhaps some element of customisation to move things around on the dashboard to suit your needs would be nice but I also suspect this is something that comes in the enterprise package and it is certainly not something that is holding me back. Review collected by and hosted on G2.com.

What problems is Connecteam solving and how is that benefiting you?

Streamlining what is otherwise a complex and time instensive process of managing multiple teams in their work schedules, timesheet management and recognisions. Review collected by and hosted on G2.com.

VG
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Connecteam?

Connecteam solved my scheduling issues at my moving company. I needed a unique solution and when I discovered Connecteam I was blown away. Not only have they thought of just about everything, but they've packed it all together in such a way that anyone can use it quickly and simply. The fact that it's free for under 10 users has been a huge benefit as well, and I'll happily pay for the service when our business outgrows the full-featured free platform. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

There isnt much to dislike. I have found a couple of little quirks as new updates roll out, but their support team is responsive and has taken my (small) critiques back to their development team. Review collected by and hosted on G2.com.

What problems is Connecteam solving and how is that benefiting you?

Connecteam is a scheduling savior. Not all businesses operate and schedule shifts (or jobs) the same way. Connecteam is maleable, offers a lot of customization, and one of my favorite things - attachments can be uploaded in a shift/job on the schedule for the team to see. Review collected by and hosted on G2.com.

KS
Park Ranger
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Connecteam?

I like the amount of specific features and drop downs you can add. It makes for an easy method of getting a lot of information across quickly. As rangers we use it often to input our daily activities and contacts and have a variety of forms added by the administrators has been very useful. It is also used to communicate acroos a large number of team members. I like the chat feature because us rangers are spread throughout the whole city, so having different chats in the app we frequently use is very convienient. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

I dislike how long it can take attatchments to load in connectteams. It also can take some time to adjust to and understand some of the features because there is so much to learn. The one thing I'd really like to see from Connectteams would be the ability to see our entries in a timeline format. This way you can click a user and see a timeline of what entries they have made throughout the day. This would be benificial to everyone. We would be able to see our day laid out and what gaps there are. Our supervisors would find this useful as well. Currently we have to open each entry, read the time, and then remember all the timestamps to think about when there may have been gaps in productivity. Review collected by and hosted on G2.com.

What problems is Connecteam solving and how is that benefiting you?

Connectteams helps solve the problem of supervisors not knowing what others are up to due to the fact that we are spread across the whole city. We use Connectteams to catalog our daily actions, patrols, and contacts. This is really helpful because now we can know what has been done by who, as well as when and where it took place. Review collected by and hosted on G2.com.

YP
Operations/Warehouse Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Connecteam?

The ease of setup and navigation makes Connecteam the most user friendly application I have used to date. Makes it a streamlined process to inform your entire company or team members of happening throughout the company. It covers everything from timekeeping, payroll, holidays and even requesting time off without having to pass a piece of paper to anyone. This app is very self explainatory and the ease of implementing what you need into it is very straight forward. Integration with outside payroll services is a piece of cake. If you have any questions or concerns you have the complete attention of the super customer service team to help you out. They are quick to respond and very helpful. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

The signing into the app is a bit strange utilizing a cellphone number of the administrator. Could be easily signed in by anyone, especially if they have the cellphone numbers of anypone important in the company. Review collected by and hosted on G2.com.

What problems is Connecteam solving and how is that benefiting you?

Any miscommunications we use to have are disappearing. Once instreuctions are given in writing, there are less problems and conversations about what an employee "thought you meant". It is clear and right in front of their faces and if there are any questions, they can be addressed without wasting alot of time on explaining what you really meant. This application makes all team member take acountability in their work ethic and patterns, because they can see them in real time and make any corrections necessary to their own behaviors or lack of accuracy or advancement in their positions with the company. Recognition of those who are progressing are being acknowledged quicker and everyone else can see that too. Review collected by and hosted on G2.com.