Connecteam Features
What are the features of Connecteam?
Platform Basics
- Reporting
- Dashboard
- Performance
Platform Additional Functionality
- Mobility
- Task Management
Platform Content
- Automation
- File Sharing
- Content Library
Information Distribution
- News Feed
- Newsletter
- Notifications
Employee Engagement
- Employee Generated Content
- Confirmation
- Comments
- Administrative Access
Top Rated Connecteam Alternatives
Technology Glossary Features
View definitions of the features and discover new technology terms.
Connecteam Categories on G2
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Platform
Mobile User Support | Allows software to be easily used on multiple mobile devices include phone and tablet devices. 71 reviewers of Connecteam have provided feedback on this feature. | 93% (Based on 71 reviews) | |
User, Role, and Access Management | Based on 69 Connecteam reviews. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. | 93% (Based on 69 reviews) | |
Integration | Integrates with other customer service software to improve support and enhance functionality 69 reviewers of Connecteam have provided feedback on this feature. | 87% (Based on 69 reviews) | |
Reporting | Provides analytics tools that reveal important business metrics and track progress 67 reviewers of Connecteam have provided feedback on this feature. | 89% (Based on 67 reviews) | |
Dashboards | Displays important metrics relating to performance This feature was mentioned in 69 Connecteam reviews. | 89% (Based on 69 reviews) | |
Customization | Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. 930 reviewers of Connecteam have provided feedback on this feature. | 87% (Based on 930 reviews) | |
Integration APIs | As reported in 867 Connecteam reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. | 77% (Based on 867 reviews) | |
Internationalization | As reported in 868 Connecteam reviews. Enables users to view and transact business with the same content in multiple languages and currencies. | 80% (Based on 868 reviews) | |
User, Role, and Access Management | Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. 917 reviewers of Connecteam have provided feedback on this feature. | 90% (Based on 917 reviews) | |
Performance | As reported in 924 Connecteam reviews. Is consistently available (uptime) and allows users to complete tasks reliably. | 91% (Based on 924 reviews) | |
Mobility | Is accessible from a mobile device and by users on the go. 895 reviewers of Connecteam have provided feedback on this feature. | 92% (Based on 895 reviews) | |
Reporting | As reported in 896 Connecteam reviews. Provides analytics tools that reveal important business metrics and track progress. | 87% (Based on 896 reviews) | |
Dashboards | Based on 916 Connecteam reviews. Has a centralized dashboard for users to interact with. | 90% (Based on 916 reviews) | |
Reporting | Access pre-built and custom reports and dashboards. This feature was mentioned in 864 Connecteam reviews. | 87% (Based on 864 reviews) | |
APIs / Integration | As reported in 771 Connecteam reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. | 79% (Based on 771 reviews) | |
Internationalization | Enables users to view and transact business with the same content in multiple languages and currencies. This feature was mentioned in 814 Connecteam reviews. | 82% (Based on 814 reviews) | |
Performance and Reliability | Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. This feature was mentioned in 856 Connecteam reviews. | 91% (Based on 856 reviews) | |
Mobile User Support | Based on 848 Connecteam reviews. Allows software to be easily used on multiple mobile devices include phone and tablet devices. | 91% (Based on 848 reviews) | |
User Authorization - HIPAA Compliant Messaging | Allows administrators to set up and implement any levels of authorization required to send and receive secure messages 27 reviewers of Connecteam have provided feedback on this feature. | 94% (Based on 27 reviews) | |
Compliant Texting - HIPAA Compliant Messaging | Facilitates the receiving and sending of secure and encrypted text messages This feature was mentioned in 27 Connecteam reviews. | 94% (Based on 27 reviews) | |
Clinical Communication - HIPAA Compliance | Based on 27 Connecteam reviews. Facilitates communication between health care professionals | 93% (Based on 27 reviews) | |
HIPAA Compliance - HIPAA Compliant Messaging | Based on 27 Connecteam reviews. Aligns and complies with HIPAA regulation and standards | 93% (Based on 27 reviews) | |
Operating Systems - HIPAA Compliant Messaging | Based on 27 Connecteam reviews. Supports desktop, iOS, and Android operating systems | 94% (Based on 27 reviews) | |
Message Lifespan - HIPAA Compliant Messaging | Allows the determination and assignment of the lifespan of a delivered message 26 reviewers of Connecteam have provided feedback on this feature. | 94% (Based on 26 reviews) | |
Workflow Enhancement - HIPAA Compliant Messaging | Enhances clinical workflows 26 reviewers of Connecteam have provided feedback on this feature. | 91% (Based on 26 reviews) |
Ticket and Case Management
Ticket Creation User Experience | User Experience of creating and submitting a ticket 43 reviewers of Connecteam have provided feedback on this feature. | 92% (Based on 43 reviews) | |
Ticket Response User Experience | As reported in 42 Connecteam reviews. User Experience of responding and receiving a response | 91% (Based on 42 reviews) | |
Workflow | As reported in 41 Connecteam reviews. Route tickets based on values of fields, changes to ticket status and time based conditions | 91% (Based on 41 reviews) | |
Automated Response | Based on 41 Connecteam reviews. Respond to common requests with standard reply | 90% (Based on 41 reviews) | |
Attachments/Screencasts | Based on 41 Connecteam reviews. Documents and files can be attached to the ticket to communicate with customer issues/resolutions | 89% (Based on 41 reviews) | |
Ticket Collaboration | Share and collaborate on tickets with multiple customer service representatives This feature was mentioned in 41 Connecteam reviews. | 90% (Based on 41 reviews) | |
Customer/Contact Database | Central repository for account and contact information 42 reviewers of Connecteam have provided feedback on this feature. | 88% (Based on 42 reviews) |
Communication Channels
Customer Portal | As reported in 42 Connecteam reviews. Allows fully customizable portal for customer to enter tickets, provide feedback and communicate with service agents | 86% (Based on 42 reviews) | |
Live Chat Support | Ability for customer service agents to communicate with customers via live chat to solve problems live 41 reviewers of Connecteam have provided feedback on this feature. | 91% (Based on 41 reviews) |
Time Tracking
Ease of Completing Timesheets | Based on 889 Connecteam reviews. Timesheet entry takes little time and is intuitive for new users | 92% (Based on 889 reviews) | |
Tracking Time to Project/Task | Based on 880 Connecteam reviews. Users can easily track time based on task or activity and assign to projects | 90% (Based on 880 reviews) | |
Billable Time Rate Management | As reported in 840 Connecteam reviews. Allows users and administrators to adjust rates based on user, role, task, project assignments, etc. | 86% (Based on 840 reviews) |
Mobile Time Tracking
Time Tracking | Based on 883 Connecteam reviews. Allows users to track and enter time spent on project tasks from mobile device. | 93% (Based on 883 reviews) |
Administration
Workflow | Based on 863 Connecteam reviews. Routes Timesheets, Invoices, Expense reports through approval process. Easy to maintain and administer | 88% (Based on 863 reviews) | |
Automated Reminders | Sends automatic reminders to employees that have not completed expenses reports and/or timesheets This feature was mentioned in 888 Connecteam reviews. | 88% (Based on 888 reviews) | |
Policy Compliance Management | See feature definition | Based on 873 Connecteam reviews. Enables administrators to create rules that enforce compliances of corporate time and expense policies | 86% (Based on 873 reviews) |
User, Role, and Access Management | Based on 863 Connecteam reviews. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. | 90% (Based on 863 reviews) |
Workforce Management Platform Features
Shift Scheduling | See feature definition | Plan employee work shifts according to availability and provide notifications to employees when they are scheduled. 510 reviewers of Connecteam have provided feedback on this feature. | 92% (Based on 510 reviews) |
Time & Attendance Tracking | Let employees track the hours they have worked through integrations with time tracking products or built in time tracking features. 520 reviewers of Connecteam have provided feedback on this feature. | 91% (Based on 520 reviews) | |
Absence & Leave Management | Employees can submit paid time off (PTO) or leave of absence requests that managers can approve or deny within the platform. This feature was mentioned in 514 Connecteam reviews. | 88% (Based on 514 reviews) | |
Skills Management | Organize, sort, and view employees based on skills and qualifications in order to make smarter workforce decisions. 508 reviewers of Connecteam have provided feedback on this feature. | 85% (Based on 508 reviews) | |
Workforce Analytics | Based on 489 Connecteam reviews. Tools designed to help analyze employee data and develop baselines for evaluating and optimizing workforce management. | 86% (Based on 489 reviews) | |
Self-Service Capabilities | Web portals through which employees can view their schedules, submit PTO requests, configure work availability and preferences, and self-schedule from available work times. This feature was mentioned in 505 Connecteam reviews. | 90% (Based on 505 reviews) | |
Mobile Shift Scheduling | Managers and employees can create or claim available work shifts and receive notifications on their mobile device. This feature was mentioned in 495 Connecteam reviews. | 90% (Based on 495 reviews) | |
Team Communication | Based on 512 Connecteam reviews. Message other team members or managers through built-in text or emailing functions and communicate scheduling or leave requests. | 93% (Based on 512 reviews) |
Before the Job
Calendar | As reported in 163 Connecteam reviews. Uses the calendar tool to determine field workers who are free for the job. | 82% (Based on 163 reviews) | |
Dispatch | Based on 159 Connecteam reviews. Notifies field service workers of their upcoming assignments. | 86% (Based on 159 reviews) | |
Roles | Based on 165 Connecteam reviews. Allows users to see tasks according to permissions and roles. | 89% (Based on 165 reviews) | |
Booking | Allows clients to book jobs through the desktop page or within the app. 154 reviewers of Connecteam have provided feedback on this feature. | 75% (Based on 154 reviews) |
On the Job
Location | Tracks employee location to ensure timeliness. This feature was mentioned in 162 Connecteam reviews. | 87% (Based on 162 reviews) | |
Employee Communication | Enables communication within the app from manager to field service employee. 166 reviewers of Connecteam have provided feedback on this feature. | 92% (Based on 166 reviews) | |
Behavior Monitoring | Monitors behavior in the field. This feature was mentioned in 157 Connecteam reviews. | 77% (Based on 157 reviews) | |
Client Notifications | Notifies clients, should any delays or mishaps occur. 154 reviewers of Connecteam have provided feedback on this feature. | 70% (Based on 154 reviews) | |
Field Sales | Includes some ability to serve as a sales and ordering application. This feature was mentioned in 150 Connecteam reviews. | 70% (Based on 150 reviews) |
After the Job
Reports | Creates reports that reflect field performance either as a team or individually, to review productivity. 160 reviewers of Connecteam have provided feedback on this feature. | 82% (Based on 160 reviews) | |
Analytics | Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard. This feature was mentioned in 155 Connecteam reviews. | 82% (Based on 155 reviews) | |
Invoicing | Sends invoices through the software and allows clients to pay on the spot. 146 reviewers of Connecteam have provided feedback on this feature. | 61% (Based on 146 reviews) | |
CRM Integrations | Integrates with CRM software to monitor all aspects of the customer relationship. 152 reviewers of Connecteam have provided feedback on this feature. | 65% (Based on 152 reviews) |
Automation
Process Automation | As reported in 887 Connecteam reviews. Automate processes and eliminate errors associated with requesting, approving, and tracking paid and unpaid time off. | 87% (Based on 887 reviews) |
Logistics
Dashboards & Reporting | Analytical and reporting tools that provide visibility into labor cost and enable data-driven decisions. This feature was mentioned in 853 Connecteam reviews. | 87% (Based on 853 reviews) | |
Data Collection | As reported in 847 Connecteam reviews. Labor data collection options include web, mobile, and hardware. | 86% (Based on 847 reviews) | |
Lanuguage Options | Provide multiple language options for a global user base. 868 reviewers of Connecteam have provided feedback on this feature. | 84% (Based on 868 reviews) |
Management
Schedule Creation Tools | Tools that help in scheduling and shift creation and management. 861 reviewers of Connecteam have provided feedback on this feature. | 89% (Based on 861 reviews) | |
Schedule Management | Tools that manage vacation, holidays, absences, breaks, and overtime. 860 reviewers of Connecteam have provided feedback on this feature. | 90% (Based on 860 reviews) | |
Employee Leave Management | Based on 860 Connecteam reviews. Manage employee's elibibility for paid and unpaid leave based on criteria including vacation, sick time and more. | 88% (Based on 860 reviews) | |
User Access | Grant access to select features and data based on the users' role, both internally and externally. 876 reviewers of Connecteam have provided feedback on this feature. | 91% (Based on 876 reviews) | |
User Role Access | As reported in 870 Connecteam reviews. Provides employees self service access and managers a centralized view. | 91% (Based on 870 reviews) | |
Employee Information | Ability to manage employee information. 882 reviewers of Connecteam have provided feedback on this feature. | 91% (Based on 882 reviews) | |
Employee Information Automation | As reported in 835 Connecteam reviews. Automate employee promotions and position changes and company policy changes. | 86% (Based on 835 reviews) | |
Fence Drawing | Based on 227 Connecteam reviews. Designate specific geofences, such as store locations, airports, or residential areas. | 87% (Based on 227 reviews) | |
Compliance | Based on 215 Connecteam reviews. Maintain compliance (e.g., GDPR) regarding location data management. | 86% (Based on 215 reviews) | |
Analytics | As reported in 214 Connecteam reviews. Generate analytics dashboards and reports based on location data. | 85% (Based on 214 reviews) | |
International Usability | Expand geofencing capabilities to multiple countries with up-to-date geographic data. 207 reviewers of Connecteam have provided feedback on this feature. | 83% (Based on 207 reviews) |
Monitoring
Regulations Enforcement | Enforce federal, state, and organization regulations. This feature was mentioned in 843 Connecteam reviews. | 84% (Based on 843 reviews) | |
Compliance Monitoring | As reported in 835 Connecteam reviews. Monitor and maintain compliance. | 85% (Based on 835 reviews) | |
Integration | Based on 811 Connecteam reviews. Provide integrations with payroll software. | 81% (Based on 811 reviews) |
Business Instant Messaging
File Sharing | Based on 322 Connecteam reviews. Allows users to send and open various file types. | 88% (Based on 322 reviews) | |
Notifications | Based on 333 Connecteam reviews. Notifies users when they have been contacted or tagged. | 91% (Based on 333 reviews) | |
Search | Based on 319 Connecteam reviews. Message content search capability. | 87% (Based on 319 reviews) | |
Mobile Application | Software can be accessed through a downloadable mobile application. 322 reviewers of Connecteam have provided feedback on this feature. | 91% (Based on 322 reviews) | |
Web Application | As reported in 317 Connecteam reviews. Software can be accessed through a downloadable desktop app or a cloud-based site. | 89% (Based on 317 reviews) | |
Integrations | Application integrates with other outside software. This feature was mentioned in 307 Connecteam reviews. | 79% (Based on 307 reviews) |
Business Instant Messaging
Audio Conferencing | Allows users to communicate via audio call. This feature was mentioned in 300 Connecteam reviews. | 77% (Based on 300 reviews) |
Platform Basics
Interoperability | Based on 25 Connecteam reviews. Connects to external systems and applications as needed to complete team workflows. | 84% (Based on 25 reviews) | |
Performance | Based on 28 Connecteam reviews. Is consistently available (uptime) and allows users to complete tasks reliably. | 97% (Based on 28 reviews) | |
Reporting | Based on 26 Connecteam reviews. Provides analytics tools that reveal important business metrics and track progress. | 89% (Based on 26 reviews) | |
Reporting | Based on 30 Connecteam reviews. Provides analytics tools that reveal important business metrics and track progress. | 87% (Based on 30 reviews) | |
Interoperability | Based on 30 Connecteam reviews. Connects to external systems and applications as needed to complete team workflows. | 78% (Based on 30 reviews) | |
Reporting & Dashboards | Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews. This feature was mentioned in 528 Connecteam reviews. | 88% (Based on 528 reviews) | |
Interoperability | Connects to external systems and applications as needed to complete team workflows. This feature was mentioned in 520 Connecteam reviews. | 83% (Based on 520 reviews) | |
Reporting | Provides analytics tools that reveal important business metrics and track progress. 1027 reviewers of Connecteam have provided feedback on this feature. | 85% (Based on 1,027 reviews) | |
Dashboard | Based on 1063 Connecteam reviews. Has a centralized dashboard for users to interact with. | 91% (Based on 1,063 reviews) | |
Performance | Is consistently available (uptime) and allows users to complete tasks reliably. This feature was mentioned in 1064 Connecteam reviews. | 91% (Based on 1,064 reviews) | |
Reporting | Provides analytics tools that reveal important business metrics and track progress. 271 reviewers of Connecteam have provided feedback on this feature. | 89% (Based on 271 reviews) | |
Dashboard | Based on 268 Connecteam reviews. Has a centralized dashboard for users to interact with. | 92% (Based on 268 reviews) | |
Performance | Is consistently available (uptime) and allows users to complete tasks reliably. 263 reviewers of Connecteam have provided feedback on this feature. | 93% (Based on 263 reviews) |
Platform Data
Dashboard | Based on 26 Connecteam reviews. Has a centralized dashboard for users to interact with | 94% (Based on 26 reviews) | |
Alerts and Notifications | Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise. This feature was mentioned in 28 Connecteam reviews. | 88% (Based on 28 reviews) |
Platform Additional Functionality
Cloud | As reported in 26 Connecteam reviews. Provides a cloud based version of the platform | 92% (Based on 26 reviews) | |
Mobility | Based on 26 Connecteam reviews. Is accessible from a mobile device and by users on the go. | 93% (Based on 26 reviews) | |
Messaging | Based on 26 Connecteam reviews. Contains in-application messaging abilities | 86% (Based on 26 reviews) | |
Employee Segmenting | Segment employees according to factors such as location, demographics, and position. Distribute surveys and filter survey results according to employee segments. This feature was mentioned in 507 Connecteam reviews. | 87% (Based on 507 reviews) | |
Goal and Challenge Creation | As reported in 503 Connecteam reviews. Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools. | 84% (Based on 503 reviews) | |
Peer Recognition | See feature definition | Send and receive recognition in the form of digital badges, awards, or messages to colleagues, employees, and managers. Recognition is displayed in real time in the platform on a live activity feed. 534 reviewers of Connecteam have provided feedback on this feature. | 88% (Based on 534 reviews) |
Social Feedback Portal | Communicate with team members and managers through a built-in customizable web portal. Users can communicate 1 on 1 with each other, and can ask questions, share frustrations, and make suggestions with varying degrees of anonymity. 507 reviewers of Connecteam have provided feedback on this feature. | 85% (Based on 507 reviews) | |
Integrations | As reported in 924 Connecteam reviews. Integrates with business solutions such as payroll, workforce management, POS systems, etc. | 79% (Based on 924 reviews) | |
Mobility | Is accessible from a mobile device and by users on the go. This feature was mentioned in 1029 Connecteam reviews. | 91% (Based on 1,029 reviews) | |
Task Management | Based on 1024 Connecteam reviews. Provides task prioritization and management abilities. | 87% (Based on 1,024 reviews) | |
Integrations | As reported in 254 Connecteam reviews. Integrates with business solutions such as HRIS systems and social tools. | 82% (Based on 254 reviews) | |
Mobility | As reported in 263 Connecteam reviews. Is accessible from a mobile device and by users on the go. | 93% (Based on 263 reviews) | |
Corporate Discounts | Corporate discount platforms provide employees with access to discounts on products and services. This feature was mentioned in 254 Connecteam reviews. | 76% (Based on 254 reviews) | |
Employee Engagement | As reported in 257 Connecteam reviews. Provides employee survey and feedback features. | 91% (Based on 257 reviews) | |
Rewards | As reported in 262 Connecteam reviews. Provides flexible and easy-to-manage employee reward options. | 86% (Based on 262 reviews) |
Back Office
Accounting | As reported in 30 Connecteam reviews. Tools to track financial data on a day-to-day basis, both incoming and outgoing. | 70% (Based on 30 reviews) | |
Employee Management | As reported in 29 Connecteam reviews. The ability to manage employee schedules, payroll, or onboarding. | 87% (Based on 29 reviews) | |
Analytics | Based on 32 Connecteam reviews. Analysis of data collected by the platform in order to glean usable business insights. | 81% (Based on 32 reviews) |
Front of Office
POS | Based on 27 Connecteam reviews. Tool to place customer orders and collect payment. | 57% (Based on 27 reviews) | |
Kitchen Ticketing | As reported in 28 Connecteam reviews. Tools for the kitchen to receive customer orders via tickets so they can be prepared and delivered to the proper table. | 57% (Based on 28 reviews) | |
Reservations | The ability to reserve tables in advance so the restaurant is not overbooked at the time of the reservation. 27 reviewers of Connecteam have provided feedback on this feature. | 48% (Based on 27 reviews) |
Guide Options
Rich Text Editor | As reported in 295 Connecteam reviews. Allows users to create guides using a rich text editor. | 80% (Based on 295 reviews) | |
Drag and Drop Editor | As reported in 304 Connecteam reviews. Allows users to create guides with a drag and drop interface. | 83% (Based on 304 reviews) | |
Page Templates | Based on 308 Connecteam reviews. Provides pre-built templates for guide and allows users to create templates. | 85% (Based on 308 reviews) | |
Video Tutorials | Based on 316 Connecteam reviews. Allows users to created video-based work instructions. | 89% (Based on 316 reviews) | |
Document Upload | Based on 313 Connecteam reviews. Allows users to upload documents of user guides or documentation to be included in user guides. | 90% (Based on 313 reviews) |
Guide Tools
Prerequisites | As reported in 296 Connecteam reviews. Provides a list of prerequisite tasks or tools necessary for a particular set of work instructions. | 85% (Based on 296 reviews) | |
Workflows | Attaches user guides to pre-defined workflows. 300 reviewers of Connecteam have provided feedback on this feature. | 85% (Based on 300 reviews) | |
Training Modules | Allows users to create cohesive training modules using work instructions. This feature was mentioned in 297 Connecteam reviews. | 86% (Based on 297 reviews) | |
Analytics | Based on 295 Connecteam reviews. Gathers data on manual usage and user data. | 85% (Based on 295 reviews) |
Access Options
Multi-Language Support | Based on 288 Connecteam reviews. Supports multiple languages. | 82% (Based on 288 reviews) | |
Mobile Device Support | As reported in 304 Connecteam reviews. Guides can be accessed on mobile devices like tablets and mobile phones. | 90% (Based on 304 reviews) | |
Single Sign-On (SSO) | Allows users to sign into the software using a single sign-on (SSO) application. This feature was mentioned in 295 Connecteam reviews. | 88% (Based on 295 reviews) |
Functionality
Integration | Based on 216 Connecteam reviews. Integrate into software or apps via API or SDK. | 79% (Based on 216 reviews) | |
Location Tracking | Based on 231 Connecteam reviews. Identify a user's physical location. | 89% (Based on 231 reviews) | |
Location Triggers | Generate notifications, alerts, or in-app events upon reaching a geofenced location(s). This feature was mentioned in 223 Connecteam reviews. | 86% (Based on 223 reviews) | |
Location Determination | Differentiate between behavioral and proximital locations for users. This feature was mentioned in 222 Connecteam reviews. | 85% (Based on 222 reviews) |
Platform Content
Employee Pulse Surveys | As reported in 510 Connecteam reviews. Distribute short, customizable culture-focused surveys or polls to employees to measure the various factors of employee engagement, including job, environment, and pay satisfaction. | 84% (Based on 510 reviews) | |
Survey Customization | Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity. This feature was mentioned in 509 Connecteam reviews. | 84% (Based on 509 reviews) | |
Goal and Challenge Creation | Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools. This feature was mentioned in 503 Connecteam reviews. | 84% (Based on 503 reviews) | |
Automation | Based on 1038 Connecteam reviews. Automates some or all operation related tasks. | 85% (Based on 1,038 reviews) | |
File Sharing | Provides robust sharing options for communication with both internal and external stakeholders. 1007 reviewers of Connecteam have provided feedback on this feature. | 83% (Based on 1,007 reviews) | |
Content Library | As reported in 1024 Connecteam reviews. Provides users with a pre-built library of useable content. | 83% (Based on 1,024 reviews) | |
Automation | Automates some or all operation related tasks. 264 reviewers of Connecteam have provided feedback on this feature. | 88% (Based on 264 reviews) | |
File Sharing | Based on 258 Connecteam reviews. Provides robust sharing options for communication with both internal and external stakeholders. | 87% (Based on 258 reviews) | |
Content Library | As reported in 266 Connecteam reviews. Provides users with a pre-built library of useable content. | 88% (Based on 266 reviews) |
Information Distribution
News Feed | Allows information to be distributed via a scrolling news feed. This feature was mentioned in 961 Connecteam reviews. | 86% (Based on 961 reviews) | |
Newsletter | Based on 934 Connecteam reviews. Allows information to be distributed via newsletter. | 79% (Based on 934 reviews) | |
Notifications | Based on 971 Connecteam reviews. Allows information to be distributed via push notification. | 89% (Based on 971 reviews) | |
Multi-Channel Sharing | Allows administrators to deliver information through multiple channels at once. 924 reviewers of Connecteam have provided feedback on this feature. | 83% (Based on 924 reviews) |
Employee Engagement
Employee Generated Content | Able to share pictures, videos or external articles, and users can participate in the communication if authorized This feature was mentioned in 964 Connecteam reviews. | 87% (Based on 964 reviews) | |
Confirmation | As reported in 948 Connecteam reviews. Allows employees to confirm that they have received or read a piece of content. | 89% (Based on 948 reviews) | |
Comments | Based on 943 Connecteam reviews. Allows employees to leave comments on posts within the application. | 90% (Based on 943 reviews) | |
Inline Translation | As reported in 910 Connecteam reviews. Automatically translates information via machine translation. | 80% (Based on 910 reviews) | |
Administrative Access | As reported in 968 Connecteam reviews. Allows administrators to set permissions within the application. | 91% (Based on 968 reviews) | |
Content Interaction | Has the ability for users to like and react to a post, comment and share visuals on posts, react to comments left by colleagues, and also tag colleagues if they think it would be interesting to share with others to read too. 761 reviewers of Connecteam have provided feedback on this feature. | 89% (Based on 761 reviews) | |
Surveys (global & local) | Based on 720 Connecteam reviews. Shares the option for users to answer surveys via the tool from wherever they are are. Has customization options of single, multiple choice, or open text answers, etc. | 82% (Based on 720 reviews) | |
Chat | As reported in 755 Connecteam reviews. Create audience-based chat rooms to share news within their teams, and employees can create private chat rooms as well. Replicates the user experience of employee's favorite apps (e.g. WhatsApp, Messenger, Slack etc.). | 90% (Based on 755 reviews) |
Generative AI
AI Text Summarization | Condenses long documents or text into a brief summary. 26 reviewers of Connecteam have provided feedback on this feature. | 60% (Based on 26 reviews) | |
AI Text-to-Speech | Simulates human-like speech from text inputs. This feature was mentioned in 26 Connecteam reviews. | 56% (Based on 26 reviews) |
Administrative Tasks - Frontline Worker Communication Platforms
Training & Learning Modules | As reported in 66 Connecteam reviews. Distributes and manages access to training and educational modules. | 88% (Based on 66 reviews) | |
Health & Safety Policies | Enables administrators to enforce health and safety policies, such as COVID-19 testing and workplace safety instructions. 64 reviewers of Connecteam have provided feedback on this feature. | 87% (Based on 64 reviews) | |
Onboarding & Offboarding | Allows workers to access onboarding and offboarding materials through the platform. This feature was mentioned in 64 Connecteam reviews. | 86% (Based on 64 reviews) | |
Surveys & Feedback | Based on 64 Connecteam reviews. Allows administrators to distribute surveys and analyze feedback from workers. | 83% (Based on 64 reviews) | |
Employee Services | Based on 63 Connecteam reviews. Gives employees access to employee services , such as PTO requests and pay summaries. | 86% (Based on 63 reviews) | |
Knowledge Management | Allows administrators to upload and manage documents and files within the platform. 65 reviewers of Connecteam have provided feedback on this feature. | 90% (Based on 65 reviews) |
Communication Features - Frontline Worker Communication Platforms
Group Messaging | Based on 68 Connecteam reviews. Enables users to message each other in designated groups, whether public or private. | 92% (Based on 68 reviews) | |
Private Messaging | Users can communicate in a private, one-on-one manner. This feature was mentioned in 66 Connecteam reviews. | 93% (Based on 66 reviews) | |
Announcements | Allows company-wide and targeted announcements to ensure workers receive relevant communications. This feature was mentioned in 67 Connecteam reviews. | 91% (Based on 67 reviews) | |
Emergency Notifications | Administrators can send out mass emergency notifications to everyone, designated groups, or individuals. This feature was mentioned in 69 Connecteam reviews. | 89% (Based on 69 reviews) |
Operations - Frontline Worker Communication Platforms
Shift Scheduling | As reported in 66 Connecteam reviews. Includes shift scheduling features, allowing managers to create, distribute, and update shift schedules easily. | 90% (Based on 66 reviews) | |
Insights & Analytics | Provides performance insights and other analytics by individual, team, or region. 64 reviewers of Connecteam have provided feedback on this feature. | 85% (Based on 64 reviews) | |
Task Management | Schedules and assigns tasks for employees and provides productivity insights for managers. 65 reviewers of Connecteam have provided feedback on this feature. | 88% (Based on 65 reviews) | |
SOPs & Documentation | Provides written, step-by-step instructions for workers as well as task-related documents. This feature was mentioned in 65 Connecteam reviews. | 87% (Based on 65 reviews) |
User Experience & Accessibility - Employee Communications
Native Mobile Application | Contains fully branded mobile app that is available natively via different platforms. Has low bandwidth management to optimize communication between the application and servers. This feature was mentioned in 721 Connecteam reviews. | 88% (Based on 721 reviews) | |
Branded Experience | Provides customizable web platform for colors, fonts, company branding etc. 720 reviewers of Connecteam have provided feedback on this feature. | 86% (Based on 720 reviews) | |
Personalized Ux Experience | Targets content based on profiles, attributes, communications needs, etc. Able to personalize end-users' content view based on preferences and interests. This feature was mentioned in 699 Connecteam reviews. | 82% (Based on 699 reviews) | |
Audience Management & Creation | As reported in 718 Connecteam reviews. Creates segmentation groups and communication audiences to target messages, content, features access, etc. | 85% (Based on 718 reviews) |
Content Distribution - Employee Communications
Newsfeed | As reported in 722 Connecteam reviews. Displays application newsfeed content in an engaging and modern manner. | 86% (Based on 722 reviews) | |
Newsletter Engine | Allows for reaching employees through the Integrated newsletter builder via email 696 reviewers of Connecteam have provided feedback on this feature. | 78% (Based on 696 reviews) | |
Multi-Channel Sharing | Publishes the content once on the platform and pushing it through to different comms channels. Pushes specific content based on rules to Microsoft Teams, displaying content inside SharePoint, etc. 703 reviewers of Connecteam have provided feedback on this feature. | 79% (Based on 703 reviews) |
Additional Features - Employee Communications
Emergency Notifications | Can activate a Must-Read or an Alert. Must-read will be content that a user is exposed to when they connect to the platform. Allows for alerts to appear in full screen and user will not be able to view the platform without reading the content and validating the dedicated button. 709 reviewers of Connecteam have provided feedback on this feature. | 83% (Based on 709 reviews) | |
Analytics | Analyzes behavior data to understand performance of program via users, content performance of what content performs best, and video content performance determined by what videos have been seen and by who. 707 reviewers of Connecteam have provided feedback on this feature. | 82% (Based on 707 reviews) | |
Integrations | Connects with API access, low-code/no-code connectors, as well as integrations with intranet, HRIs, Microsoft Teams, Slack etc. 694 reviewers of Connecteam have provided feedback on this feature. | 79% (Based on 694 reviews) |
Generative AI - Business Instant Messaging
Text Summarization | Based on 230 Connecteam reviews. Condenses long documents or text into a brief summary. | 73% (Based on 230 reviews) |
AI - Business Instant Messaging
AI Powered Search | Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms. 227 reviewers of Connecteam have provided feedback on this feature. | 73% (Based on 227 reviews) | |
Smart Notifications | Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work. 229 reviewers of Connecteam have provided feedback on this feature. | 75% (Based on 229 reviews) | |
AI Powered Language Translation | As reported in 227 Connecteam reviews. Uses AI-powered language translation tools to translate messages in real-time. | 71% (Based on 227 reviews) | |
Content Generation | As reported in 228 Connecteam reviews. Creates, assists, or automates the generation of text-based content within the platform. | 74% (Based on 228 reviews) |
