Best VoIP Providers with Automated Attendants Capabilities
Benefits of VoIP Providers with Automated Attendants capabilities include: Offers users the option to set up an automated attendant to field calls and information when employees are unavailable.
Below are the top-rated VoIP Providers with Automated Attendants capabilities, as verified by G2’s Research team. Real users have identified Automated Attendants as an important function of VoIP Providers. Compare different products that offer this feature so you can decide which is best for your business needs.
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, and SMS, all powered by AI. Designed for organizations that
Users: Office Manager, Owner · Industries: Computer Software, Information Technology and Services · Market Segment: 56% Small-Business, 34% Mid-Market
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions.
Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer exp
Users: Owner, President · Industries: Hospital & Health Care, Insurance · Market Segment: 78% Small-Business, 21% Mid-Market
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Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction.
With Dialpad Connect,
Users: Owner, CEO · Industries: Information Technology and Services, Marketing and Advertising · Market Segment: 56% Small-Business, 32% Mid-Market
User Sentiment
Reviewers frequently mention the ease of use, flexibility of having the same business number on both desktop and mobile, and the usefulness of call transcripts for catching missed details. Users reported issues with call quality dropping with weak internet connection, limitations in analytics and customization unless upgraded, and the messaging feature not being as robust as dedicated team chat tools.
8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App
8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure
Users: Owner, Office Manager · Industries: Information Technology and Services, Financial Services · Market Segment: 58% Small-Business, 32% Mid-Market
GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—a
Users: Owner, President · Industries: Information Technology and Services, Hospital & Health Care · Market Segment: 70% Small-Business, 24% Mid-Market
Intermedia Unite is a fully integrated cloud-based unified communications platform for businesses of all sizes. We believe that every business needs tools to help facilitate employee collaboration and
Users: Owner, President · Industries: Information Technology and Services, Marketing and Advertising · Market Segment: 67% Small-Business, 21% Mid-Market
CloudTalk is the leading global AI business calling software for growing SMBs, offering unparalleled call quality and country coverage. Over 4,000 modern SMBs rely on CloudTalk's crystal-clear call qu
Users: CEO, Account Executive · Industries: Computer Software, Information Technology and Services · Market Segment: 64% Small-Business, 32% Mid-Market
JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faste
Reviewers appreciate JustCall's user-friendly interface, reliable call handling, seamless CRM integration, and valuable features such as call recording, automatic logging, and analytics that improve productivity and customer service. Users mentioned issues with inconsistent call quality depending on internet strength, complex advanced features, high pricing for small teams, and occasional delays in loading reports or notifications.
CallHippo is a next-generation business phone system that helps you connect with your customers.CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer an
Users: CEO, Manager · Industries: Information Technology and Services, Marketing and Advertising · Market Segment: 74% Small-Business, 22% Mid-Market
Talkroute is a cloud based business phone system designed to help small and midsize businesses sound professional, stay connected, and manage calls from anywhere. Built for modern, distributed teams,
Industries: Information Technology and Services, Real Estate · Market Segment: 96% Small-Business, 7% Mid-Market
3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c
Users: IT Manager, Systems Administrator · Industries: Information Technology and Services, Telecommunications · Market Segment: 50% Mid-Market, 43% Small-Business
MightyCall combines professional call center software with user-friendly features designed for small and medium-sized businesses. Our cloud-based system requires no hardware, providing powerful functi
Users: Owner, CEO · Industries: Marketing and Advertising, Real Estate · Market Segment: 90% Small-Business, 7% Mid-Market
Kixie is a cutting-edge AI revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize effi
Reviewers like the ease of use, the ability to reach a large number of prospects, the seamless integration with CRM, the quick setup, the suite of features for effective cold calling, the click-to-call feature, the automatic logging into the CRM, the SMS templates, and the fast customer support. Users experienced inconsistent call quality, glitches when transferring calls, outdated app appearance, small syncing delays with the CRM, creation of a new user on Hubspot with every incoming call, lack of MMS messaging, lack of customization in the reporting dashboard, occasional outages, and confusion with SMS messaging compliance.
VirtualPBX is a leading provider of business communication solutions, offering a suite of products designed to help companies of all sizes connect with their customers and teams. The three core produc
Comcast Business VoiceEdge is a cloud-based, fully managed voice and unified communications solution designed to enhance business communication and collaboration. By eliminating the need for on-site P
Industries: Information Technology and Services · Market Segment: 59% Small-Business, 26% Mid-Market
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