CallHippo Reviews & Product Details

Talking about CallHippo and what I find best about it, I’d first mention the UI and UX. Both the dialer and the dashboard are simple, which makes it easy for a user to understand and start working with the software quickly.

The next thing I can talk about is how we use it. We’re a small agency (you could also call us a startup right now), and we searched for many solutions for international dialing because we’re based in India and trying to get customers in the US and UK for our marketing services. Because of that, we use CallHippo on a daily basis without fail, and it has become one of the most crucial tools we use regularly.

When it comes to navigation and the overall structure of the product, it has been smooth for us from day one. We didn’t frustrate ourselves trying to figure things out—it has been simple to use. At the moment, since we’re still a small company, we only have two dialers right now, so my co-founder and I use CallHippo for international dialing. Overall, the product experience has been smooth for us up to now.

For integrations, we haven’t integrated any CRM or other software yet because we’re just starting out. However, we’re currently considering two options: either Zoho CRM or Salesforce. For most things, we feel more confident about Salesforce.

Talking about performance, the software is straightforward to use, and we can connect with our prospects in the UK and US easily while being in India.

On pricing, since we’re a startup and a small-scale agency trying to scale up, we were able to get licenses at reduced pricing.

Support and onboarding were also very simple for us. The onboarding team was quick to get us set up, and even now, when our numbers get flagged as spam, they help us change the number to new ones, which really helps.

For the dashboard, I can say it displays accurate data for the number of calls dialed, the number of actions taken, and call dispositions. This helps us understand things better—like what our more ICPs are and what the best time is to hit the call button. As for AI and intelligence features, we haven’t used those much yet, but one thing is sure: the dashboard has been really, really helpful for us and continues to support our day-to-day work. Review collected by and hosted on G2.com.

The thing I dislike about CallHippo is that, although the software has been overall helpful for us, we sometimes face a few issues. At times we dial a call and it doesn’t get reported on the dashboard. Sometimes the call quality is poor as well, and the audio routing isn’t very effective.

That said, it does offer the option to use text messages too, which is an added benefit for us. Still, if the call quality could be improved, that would be the best thing that could happen.

Apart from that, when we asked the team to change our numbers, they said they would only change the number once for free within 6 months; before that, we would have to pay. This is something that needs to be improved. Review collected by and hosted on G2.com.

We use CallHippo across our organization, and I’m specifically referring to the sales team. The UI/UX is simple and easy to navigate because the dialer feels very similar to a phone’s dialer: I can just enter a number and hit the call button.

We’ve integrated our CallHippo dialer and dashboard with Salesforce CRM since we do a weekly review of our activities. From a pricing standpoint, I still feel it’s feasible even if we buy just one license. In our case, we’re 10 people using a set of 6 licenses, and we generally work in different shifts, so our ROI is better this way. It’s easy for us to use, and the pricing still suits our pocket when you look at the license-to-people ratio.

In terms of performance, there are times when it creates a few issues with connection or audio input/output, but overall it has been a good product for our organization, especially for our outbound efforts. Our onboarding was also straightforward. The onboarding team ran a simple session, and although there aren’t many things to understand about the dialer, it was smooth and we were able to get hands-on with the product quickly.

Finally, on the AI and intelligence side, it provides a dashboard through which we can analyze, interpret, and make decisions based on the data. This has helped a lot because, based on the connection ratio, we’re able to understand which geography is best suited in terms of connections and when we need to dial more calls to generate more leads. Review collected by and hosted on G2.com.

The main thing I generally dislike about CallHippo is that, to change numbers, we usually have to contact the account manager first, and only then can we make the change. At times they are very unresponsive, which makes the whole process frustrating. We also sometimes face issues with call audio: even after the call connects, the other person can’t hear us, or we can’t hear them. These are the issues we’ve been facing, and probably the only things I dislike about CallHippo. Review collected by and hosted on G2.com.

1) The connection rate with CallHippo is better than other platforms I’ve used.

2) Throughout the entire process of getting the number, everything was seamless. The CallHippo team was very helpful and stayed active throughout the process.

3) The call quality is also very good—there’s no lag or stutter.

4) They have updated the platform with new features that are very useful in my day to day usage. Review collected by and hosted on G2.com.

There is no such thing I dislike about the platform. My only concern is sometime the call disconnects in the midway of conversation, maybe its because of the internet Review collected by and hosted on G2.com.

CallHippo is easy to set up and user-friendly, with reliable call quality and a clean interface. Features like call tracking, call recordings, analytics, and CRM integrations make it effective for managing sales and support calls. The ability to have geography specific numbers makes it more relevant for cold outreach. Review collected by and hosted on G2.com.

While CallHippo offers a rich set of features, I’ve occasionally experienced call quality issues and delays when connecting calls, particularly during peak hours. Some of the more advanced features and reporting tools are limited to higher-tier plans, which can make scaling up expensive. I’d also like to see more flexibility in how analytics and workflows can be customized, and customer support response times can be inconsistent. Review collected by and hosted on G2.com.

What I like best about CallHippo is how it makes business calling simple, global, and scalable. The combination of easy cloud setup, strong call analytics, CRM integrations, and features like call recording and IVR really helps sales and support teams work more efficiently and professionally without heavy infrastructure. Review collected by and hosted on G2.com.

One thing that can be frustrating about CallHippo is call quality inconsistency at times, especially when internet connectivity is not very stable. Also, some advanced features and integrations are locked behind higher pricing plans, which can feel a bit restrictive for smaller teams or startups. Review collected by and hosted on G2.com.

What I like best about CallHippo is how easy it is to set up and start calling. The call quality is reliable, and features like call recording, call logs, and CRM integration make it simple to track conversations and follow up effectively. It helps keep all calling activity organized in one place without adding complexity. Review collected by and hosted on G2.com.

At times there can be minor call quality or connectivity issues, and some advanced features feel a bit limited unless you’re on higher plans. Review collected by and hosted on G2.com.

In my experience, CallHippo does not freeze and runs smoothly. Additionally, it offers a variety of numbers to choose from when making calls. Review collected by and hosted on G2.com.

In my view, CallHippo could benefit from adding more features, such as allowing users to upload an entire list of numbers and then use a power dialer to call through the list. This would help save us a significant amount of time. Review collected by and hosted on G2.com.

I really like how CallHippo is working very well for us. It's been great for helping us connect with customers, especially through phone calls. The Dashboard is another aspect I enjoy, particularly the calling option and other features, which help us make the most out of customer connections. I also find their support system really good; they assist us immediately when issues crop up. The initial setup was very easy too, which I appreciate. Review collected by and hosted on G2.com.

Sometimes, there are call connectivity issues, like when I was on a call with a customer and the call got dropped suddenly, even though everything was fine with the internet and everything. Review collected by and hosted on G2.com.

CallHippo offers a host of services and tools that would usually cost you a ton of money elsewhere. That's what I love about these folks. They make the entire experience well worth the value for the price. Review collected by and hosted on G2.com.

The only thing I don't like is perhaps the basic layout of the dashboard. I am sure it can be further improved and made more fluid. Review collected by and hosted on G2.com.

I like CallHippo the most because the voice quality is very good. It also gives you multiple numbers to dial, so if any one of them gets spammed, we can switch to another number. Review collected by and hosted on G2.com.

I think CallHippo should allow users to change all their numbers for free at least once every six months. Review collected by and hosted on G2.com.