Intermedia Unite Reviews & Product Details

I really like how simple Intermedia Unite is to use, especially for someone who hasn't used it before, like a new speaker. It's super easy to use and doesn't cause confusion among our varied speakers. We offer a lot of webinars over the course of a year, all with different speakers, and this makes Intermedia Unite a very simple platform that's easy to train amongst a large group of people. We've used a lot of different platforms, but Intermedia Unite was the cleanest and easiest. It was fairly easy right from the get go, and there's not a whole lot to it, making it very easy to get started. Review collected by and hosted on G2.com.

I would like to see the polling feature more integrated and automated. Review collected by and hosted on G2.com.

Intermedia Unite provides my office a VOIP system that is full of features that we need and use as a healthcare provider at a very reasonable cost. Review collected by and hosted on G2.com.

Would like to be able to delete calls from the call log Review collected by and hosted on G2.com.

I love the integration of Intermedia Unite with the Unite app as it works seamlessly with our desktop phones. The feature that syncs voicemail messages from our desktop phones to our smartphones is incredibly handy as it allows us to answer calls in real-time, even when we're not in the office. The initial setup was very easy, and everything works seamlessly. I wouldn't change a thing. Review collected by and hosted on G2.com.

Everything about the product is fantastic. Review collected by and hosted on G2.com.

It's scallable. For the most part is works very well and I would not change. I really am glad there are several tools included with out service. We use the Unite for the phone and can also use it as an app for desktop and mobile which is used every day. As the admin, I can add or reduce the amount of user licenses according to our business growth. I have access to call logs and can see our peak call volume times. I can perform team meetings with the anywhere meeting that is also part of our plan. It really does UNITE our workforce. Relatively simple to manage and use. When i need to make a change and not sure about it, Tech support is available and helpful. It's easy to train my new employees on how to use the system. Review collected by and hosted on G2.com.

the tiered support line. I have to repeat myself many times after being transferred to higher and higher levels at tech support instead of directly working with an assigned representative. Each employee does their best to help.

The security authentication while a good concept is 50% good and 50%failure. It's a failure when I can't get verified because email and /or the text codes for verification don't arrive, even though I'm the admin. Seems to be a technical limitation or glitch. But the pros outweigh the negatives which is why I still recommend this company. Review collected by and hosted on G2.com.

I find Anymeeting Video Conferencing incredibly easy to use, which greatly enhances my online meeting experience. The AI capabilities are a standout feature, making it unique among other conferencing platforms. I especially appreciate how I can seamlessly join meetings from either my mobile or laptop, and how easy and quick it is to add other participants. The unified communication tool integrates everything I need for efficient meetings. I also value the AI's assistance during meetings, as it provides helpful responses when I ask questions about topics I'm unfamiliar with. Overall, the features make my online meetings smooth and productive. Review collected by and hosted on G2.com.

nothing much to say since it works well so far Review collected by and hosted on G2.com.

The HD audio and video quality is crystal clear, making meetings feel both personal and professional. The clarity is impressive, allowing even subtle facial expressions to be captured. Review collected by and hosted on G2.com.

The user interface of AnyMeeting can feel somewhat dated, particularly when compared to more modern platforms like Zoom or Google Meet. Its design isn’t as sleek or intuitive, which may pose challenges for first-time users. Additionally, the platform offers fewer third-party app integrations, such as Slack, Trello, or CRM tools, which could be a disadvantage for teams that depend on a seamless, connected workflow. The mobile app, while functional, does not match the polish or responsiveness found in the desktop version. During large meetings or when there is heavy screen sharing, I have noticed occasional lag, especially if the internet connection is not strong. Although AnyMeeting does support webinars, its features in this area are fairly basic, with limited options for breakout rooms, polls, and audience engagement tools compared to other platforms. Review collected by and hosted on G2.com.

1. Support is quick - there are a lot of support articles

2. Flexible

3. Customize things for you (not something our other phone companies have done in the past) - They will try and make things work for you and your company (options don't all have to be standard)

4. They also have a Call Center product.

5. One of the only companies that will work with a Chromebook.  They have - 3-way calling for web app on Chromebooks. Large amount of rep support - help with billing questions - road map - always quick to answer and respond. Review collected by and hosted on G2.com.

1. The dashboard could be more intuitive

3. Could offer a larger array of headsets and different price ranges Review collected by and hosted on G2.com.

Easy to use online webinar tool with high audio and video quality.It is the perfect amalgamation of interactive tools and artificial intelligence capabilities. In comparison to other video conferencing software. Review collected by and hosted on G2.com.

Too many ads if you are using the unpaid version. The paid version is a tad bit expensive.Maybe reducing the amount of paid version would help. The number of ads are way too many though. Review collected by and hosted on G2.com.

I overall have had a great experience with Intermedia Unite, from transitioning to it at the start of service to daily use of it. The onboarding team at time of transitioning/start of service was amazing, responsive and knowledgeable - on top of being patient and fully answering inquiries about how it all works. The limited times I've had to reach out to technical support for issues that have occurred - which are few and far between - I again find myself working with pleasant, professional, and most importantly very knowledgeable people to achieve quick resolution. I also appreciate the emailed updates on technical issues that have arisen and are being worked on by Intermedia, from when the issue is realized, progressing along, and completed. This kind of transparency assures me that we are working with an above-board company that cares about its public perception. Review collected by and hosted on G2.com.

I have not run into any downsides with Intermedia Unite Review collected by and hosted on G2.com.

Host and join meetings with HD video, audio, screen sharing, phone dial‑in support, and other collaboration/meeting‑tools Review collected by and hosted on G2.com.

As with any video conferencing tool, actual quality (video/audio) will depend on participants’ network, device, etc. Review collected by and hosted on G2.com.