The Top 20 Social Media Management Tools

Check out this list of the top Social Media Management Tools products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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SOCi

Overall Satisfaction Score

Top Industries of Reviewers:

Real Estate

55%

Marketing and Advertising

17%

Health, Wellness and Fitness

16%

Retail

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.9

Meets Requirements

Average: 9.3

9.0

Ease of Doing Business With

Average: 9.5

9.2

Ease of Setup

Average: 9.4

8.9

Quality of Support

Average: 9.4

9.0

Ease of Admin

Average: 9.5

9.0

Hootsuite

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

48%

Non-Profit Organization Management

25%

Higher Education

14%

Computer Software

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.1

Meets Requirements

Average: 9.3

8.8

Ease of Doing Business With

Average: 9.5

9.0

Ease of Setup

Average: 9.4

9.0

Quality of Support

Average: 9.4

8.6

Ease of Admin

Average: 9.5

9.1

Sprout Social

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

59%

Non-Profit Organization Management

18%

Higher Education

13%

Information Technology and Services

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.9

Meets Requirements

Average: 9.3

8.8

Ease of Doing Business With

Average: 9.5

8.9

Ease of Setup

Average: 9.4

8.9

Quality of Support

Average: 9.4

8.9

Ease of Admin

Average: 9.5

8.9

HubSpot Marketing Hub

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

35%

Information Technology and Services

28%

Marketing and Advertising

25%

Financial Services

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.0

Meets Requirements

Average: 9.3

8.9

Ease of Doing Business With

Average: 9.5

9.1

Ease of Setup

Average: 9.4

8.6

Quality of Support

Average: 9.4

8.9

Ease of Admin

Average: 9.5

8.9

Vista Social

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

86%

Health, Wellness and Fitness

Online Media

Information Technology and Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.7

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 9.5

9.7

Ease of Setup

Average: 9.4

9.8

Quality of Support

Average: 9.4

9.6

Ease of Admin

Average: 9.5

9.7

Simplified

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

46%

Writing and Editing

23%

Arts and Crafts

16%

Animation

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.8

Meets Requirements

Average: 9.3

8.8

Ease of Doing Business With

Average: 9.5

8.8

Ease of Setup

Average: 9.4

8.6

Quality of Support

Average: 9.4

8.8

Ease of Admin

Average: 9.5

8.9

Zoho Social

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

51%

Information Technology and Services

25%

Real Estate

12%

Education Management

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.5

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 9.5

9.3

Ease of Setup

Average: 9.4

9.5

Quality of Support

Average: 9.4

9.2

Ease of Admin

Average: 9.5

9.4

Birdeye

Overall Satisfaction Score

Top Industries of Reviewers:

Real Estate

33%

Veterinary

23%

Hospital & Health Care

22%

Marketing and Advertising

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.4

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 9.5

9.5

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.4

9.6

Ease of Admin

Average: 9.5

9.4

Loomly

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

65%

Non-Profit Organization Management

19%

Real Estate

10%

Health, Wellness and Fitness

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.3

Meets Requirements

Average: 9.3

8.9

Ease of Doing Business With

Average: 9.5

9.4

Ease of Setup

Average: 9.4

9.4

Quality of Support

Average: 9.4

9.2

Ease of Admin

Average: 9.5

9.4

#10

Synup

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

61%

Information Technology and Services

21%

Insurance

Online Media

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.3

9.9

Ease of Doing Business With

Average: 9.5

9.9

Ease of Setup

Average: 9.4

9.8

Quality of Support

Average: 9.4

9.9

Ease of Admin

Average: 9.5

9.7

#11

Publer

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

65%

Information Technology and Services

18%

Consulting

Computer Software

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.5

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 9.5

9.5

Ease of Setup

Average: 9.4

9.6

Quality of Support

Average: 9.4

9.5

Ease of Admin

Average: 9.5

9.5

#12

SocialPilot

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

78%

Information Technology and Services

Non-Profit Organization Management

Real Estate

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.3

Meets Requirements

Average: 9.3

9.0

Ease of Doing Business With

Average: 9.5

9.5

Ease of Setup

Average: 9.4

9.4

Quality of Support

Average: 9.4

9.2

Ease of Admin

Average: 9.5

9.4

#13

Ansira Brand-to-Local Growth Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Leisure, Travel & Tourism

54%

Retail

21%

Marketing and Advertising

13%

Telecommunications

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.7

Meets Requirements

Average: 9.3

9.8

Ease of Doing Business With

Average: 9.5

10.0

Ease of Setup

Average: 9.4

9.8

Quality of Support

Average: 9.4

9.9

Ease of Admin

Average: 9.5

10.0

#14

Sociality.io

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

38%

Computer Software

25%

Online Media

25%

Consumer Goods

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.9

Meets Requirements

Average: 9.3

9.8

Ease of Doing Business With

Average: 9.5

9.9

Ease of Setup

Average: 9.4

10.0

Quality of Support

Average: 9.4

9.9

Ease of Admin

Average: 9.5

9.9

#15

Planable

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

74%

Health, Wellness and Fitness

Computer Software

Information Technology and Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.4

Meets Requirements

Average: 9.3

8.9

Ease of Doing Business With

Average: 9.5

9.4

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.4

9.0

Ease of Admin

Average: 9.5

9.5

#16

SocialBee

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

55%

Health, Wellness and Fitness

17%

Professional Training & Coaching

14%

Real Estate

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.0

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 9.5

9.5

Ease of Setup

Average: 9.4

9.1

Quality of Support

Average: 9.4

9.6

Ease of Admin

Average: 9.5

9.2

#17

NiceJob

Overall Satisfaction Score

Top Industries of Reviewers:

Construction

55%

Consumer Services

33%

Real Estate

Environmental Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 9.5

9.6

Ease of Setup

Average: 9.4

9.9

Quality of Support

Average: 9.4

9.9

Ease of Admin

Average: 9.5

9.9

#18

Recur Post

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

55%

Marketing and Advertising

19%

Information Technology and Services

16%

Writing and Editing

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.6

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 9.5

9.9

Ease of Setup

Average: 9.4

9.9

Quality of Support

Average: 9.4

9.9

Ease of Admin

Average: 9.5

9.9

#19

ZoomSphere

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

56%

Computer Software

22%

Banking

11%

Computer & Network Security

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 9.5

10.0

Ease of Setup

Average: 9.4

9.8

Quality of Support

Average: 9.4

10.0

Ease of Admin

Average: 9.5

10.0

#20

Cloud Campaign

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

84%

Real Estate

Consulting

Entertainment

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.6

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 9.5

10.0

Ease of Setup

Average: 9.4

9.5

Quality of Support

Average: 9.4

9.9

Ease of Admin

Average: 9.5

9.7

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