What problems is Social Places solving and how is that benefiting you?
With a presence in South Africa and beyond, our seven brands boast over 900 locations. To take advantage of this widespread audience, we use Social Places Listings Services and Reputation Services to manage listings across Google, social media, and various online review sites. These enable us to quickly upload organic content, make use of premium services offered through these platforms if and when needed, and to engage with our audience on a local or brand-wide level.
This level of work would typically require a large team to manage effectively, but with the help of an effective service provider and software, we have line of sight of reach, engagement, and customer actions, such as calls, visits to our store, or visits to our website. We can also monitor search rankings on a per-location basis, enabling us to refine our approach as needed.
This is taken a step further with Local SEO software that optimises our location categories, manages keywords and descriptors in descriptions – all formatted to best practices across all listings - to guarantee our restaurants appear in relevant local store searches. Review collected by and hosted on G2.com.