Zoho Social Reviews & Product Details

I use Zoho Social to plan and post clinic updates and health education content in a more organized way. I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also create health content, so I share simple nutrition tips, diet guidance, and health awareness posts for patients and followers. Earlier, I used to post whenever I found time and sometimes missed days. Now I prepare posts in advance and they go out on time.

Getting started was simple. I connected my pages and professional profiles and started scheduling posts the same day. When I get some free time, I schedule a few posts for the week, and then I can focus on clinic work without worrying about daily posting.

I also like that I can see comments and messages in one place and reply without opening each app separately. For my work, I don’t need complex tools. Scheduling posts, checking basic performance, and managing replies is enough. It helps me stay consistent with my health content without adding extra workload. Review collected by and hosted on G2.com.

There are times when Zoho Social feels a bit slow, especially when switching between channels or loading the inbox. Some options are buried inside menus, so I had to click around to find things in the beginning. For simple posting and replying, the interface can feel more complex than needed. Also, notifications are not always instant for me, so I still double-check manually to avoid missing replies. Review collected by and hosted on G2.com.

I love using Zoho Social for my social media agency. The messaging, engagement, and analytics aspects are particularly valuable. It helps us bring all our brand in one place. We can respond to client's messages faster, and the analytics break down data and brand engagement in a simpler form, even providing data that we wouldn't see ordinarily on other platforms or apps. Setting it up was easy since I was already using Zoho's free email, so I just blended into Zoho Social along the way. Review collected by and hosted on G2.com.

Everything works well, but it will be good if growing agencies can get access to all social channels even with the small subscription. Considering that we are still growing. Review collected by and hosted on G2.com.

We’ve had a great experience using Zoho Social. It’s made managing our social media much easier and more organised, especially when handling multiple platforms in one place. Review collected by and hosted on G2.com.

One small downside is that some advanced features take a bit of time to fully explore, especially for new users. Review collected by and hosted on G2.com.

What I like best about Zoho Social is how simple and reliable it is for everyday social media management. The centralized dashboard makes scheduling, publishing, and monitoring incredibly easy, even for new users. The content calendar view is especially helpful for planning ahead, and the collaboration and approval features keep everyone aligned without added complexity. The customer support is awesome. Review collected by and hosted on G2.com.

What I dislike about Zoho Social is that while it handles the basics very well, some of the more advanced features feel limited. The analytics could be deeper and more customizable, post previews are not always fully accurate across all platforms, and managing a large number of brands or high posting volumes can sometimes feel a bit cluttered. Review collected by and hosted on G2.com.

I use Zoho Social for LinkedIn posts, and I really like how I can work on various ideas in draft and then schedule them. Zoho Social helps me gather my thoughts easily in one place and offers the added benefit of data tracking. The platform is user-friendly with an easy-to-navigate UX, allowing me to add lots of channels and manage everything from one place. It is time-saving and helps with the organization of thoughts, as I can see where and when I posted and the impact. The initial setup was easy. Review collected by and hosted on G2.com.

The free tier is too basic and doesn't allow the user to do anything other than post, no draft etc. There should be a startup tier for companies do not have the funds to pay for the current premium tier. Review collected by and hosted on G2.com.

I like the secure management and consistency in posting that Zoho Social offers, which helps us be more efficient in our social media management. I appreciate that you can add all the channels, and they work very well. We've tried various tools, but Zoho Social is by far the best because it serves as an all-in-one tool. It allows us to give our team access without needing to manually grant them access to each social media account. There is enough functionality in Zoho Social that our team is not limited. The initial setup was very easy, and we switched from Buffer after finding other tools difficult and unintuitive. Review collected by and hosted on G2.com.

I don't like the lack of WhatsApp access on the mobile app. Review collected by and hosted on G2.com.

I use Zoho Social for all my platforms like Facebook, Instagram, and Twitter because it's very useful for posting. It saves me from having to manually upload anything by spreading posts straight across all platforms, which is awesome. I appreciate how it simplifies the complexity of social media, allowing me to put up a post and share it to all my platforms. I can change text and images easily, and navigate everything using one platform, which is great. It also lets me look at reviews and see how everything is performing. I love that it puts all the applications I require under one app, so I don't have to use anything else. Review collected by and hosted on G2.com.

I find it frustrating that YouTube is not included in the pro premium plan. I think all of the platforms should be included in the premium, and you shouldn't have to upgrade further than that. Cost is also sensitive; it's affordable for the premium, but once you go into the next level, it becomes too expensive. Maybe having a little bit more AI involved would be great, like an AI agent that could help with layout and assets. Review collected by and hosted on G2.com.

I like that Zoho Social's interface is simple and easy to use, making the learning curve very easy. It saves me time from having to navigate through unnecessary features and allows me to use my energy on creating good content instead of learning new software. It's also more reliable than other scheduling apps I've tried before, ensuring that posts are actually posted according to the schedule. Review collected by and hosted on G2.com.

The only thing is the generic tiers don't suit me and may not suit a lot of people. For example, I'd like to have two brands I can control in one account, but we don't need more than one user or many of the other features that are offered. So we'd be paying so much extra for only one needed feature. Review collected by and hosted on G2.com.

The ability to clone brand-specific settings, including posting schedules, approval workflows, and visual presets, has saved us an incredible amount of time. Instead of building each brand from scratch, we can simply duplicate a 'template brand' and then make any necessary tweaks. The built-in team comments and version history features have also been invaluable, allowing creative leads to flag scheduled posts with notes like 'needs tone shift' before they go live. This has helped us prevent several brand consistency mistakes. As an agency managing multiple brands, we find the price-to-feature ratio particularly attractive—we never felt pressured to upgrade to the highest pricing tier just to get the essential features we rely on. Review collected by and hosted on G2.com.

The mobile app is convenient for handling approvals, but it doesn't feel as smooth when conducting a full creative review on a tablet. Occasionally, we encounter pinch-zoom bugs while reviewing visuals. Review collected by and hosted on G2.com.

I love having all our tools in one place with Zoho Social. It really helps us collaborate better as a team. We can work faster by creating all our posts in one spot and then share them across different social media platforms like Instagram, Twitter, and LinkedIn all at once, which is something we really enjoy. I particularly like the collaboration feature, being able to work as a team is great. Review collected by and hosted on G2.com.

I think the user interface can be a bit clunky. If they could make it more experiential. And then the fact that there's no AI integrated at all. It would make sense if there's some form of AI integration, maybe content editing, maybe a bit of content creation, content QA also. Content idea generation would also make sense. Review collected by and hosted on G2.com.