Zoho Social Reviews & Product Details

Zoho Social is reliable and extremely useful for streamlining our social content. I like that I can schedule posts ahead of time easily, and it also includes a Smart scheduler that suggests the best times to post. Being able to publish across many different social platforms at once—while still customizing each post for each platform—has been especially helpful and useful. Review collected by and hosted on G2.com.

I wish it had more features per platform for customization. I'm guessing due to the platforms themselves (meta business suite struggles with this) things like location aren't always something you can add to the post. Being able to add location definitely helps target the posts more, but I'm still seeing good results. If there was a way for Zoho to take a piece of content and suggest new content to keep recycling the posts, that would be beneficial as well. Review collected by and hosted on G2.com.

Zoho Social is a simple and reliable tool for managing social media. The interface is clean, scheduling is smooth, and analytics are useful without being confusing. It’s a great option for creators and small businesses who want powerful features at a reasonable price. Review collected by and hosted on G2.com.

While Zoho Social is a great tool overall, there are a few areas that could be improved. The interface, although clean, can feel slightly overwhelming for beginners at first. Some advanced analytics features are limited compared to higher-end tools, and integrations outside the Zoho ecosystem could be smoother. Occasionally, minor delays in post-publishing or syncing can also happen. Review collected by and hosted on G2.com.

I use Zoho Social to plan and post clinic updates and health education content in a more organized way. I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also create health content, so I share simple nutrition tips, diet guidance, and health awareness posts for patients and followers. Earlier, I used to post whenever I found time and sometimes missed days. Now I prepare posts in advance and they go out on time.

Getting started was simple. I connected my pages and professional profiles and started scheduling posts the same day. When I get some free time, I schedule a few posts for the week, and then I can focus on clinic work without worrying about daily posting.

I also like that I can see comments and messages in one place and reply without opening each app separately. For my work, I don’t need complex tools. Scheduling posts, checking basic performance, and managing replies is enough. It helps me stay consistent with my health content without adding extra workload. Review collected by and hosted on G2.com.

There are times when Zoho Social feels a bit slow, especially when switching between channels or loading the inbox. Some options are buried inside menus, so I had to click around to find things in the beginning. For simple posting and replying, the interface can feel more complex than needed. Also, notifications are not always instant for me, so I still double-check manually to avoid missing replies. Review collected by and hosted on G2.com.

I use Zoho Social to manage and schedule my social media posts, and it helps me track performance and engage with my audience. I like that Zoho Social lets me schedule posts easily for all my accounts. Scheduling posts saves me time and keeps my social media active consistently. I also like its analytics, which show how my posts are performing. The analytics show which posts get the most engagement and reach, helping me focus on content that my audience likes and grows my followers. The initial setup was very easy. Review collected by and hosted on G2.com.

Sometimes Zoho Social can be slow when loading multiple accounts or reports. It could improve by optimizing its platform to load dashboards and reports faster. It might also help to allow bulk updates or offline scheduling to reduce delays when managing multiple accounts. Review collected by and hosted on G2.com.

I found Zoho Social very easy to set up, which helped me get ready to work quickly. It's straightforward to create an account and link all my social media platforms. There's a lot of information available about Zoho Social, making it easy to learn how to use. The platform also gives me one portal to manage multiple accounts, saving me time and effort when posting online. I appreciate the free tier and the ease of setup. Review collected by and hosted on G2.com.

I think there could be more clarity about what features are paid vs free. Right now I get an error that says that I have no permissions and I bet it is because I am on the free plan but it makes me confused and think that I might not have created the account properly. Review collected by and hosted on G2.com.

I like how Zoho Social allows me to concentrate all the DMs from different platforms like Twitter and Instagram in one place, making it easy to respond at the same time. I also appreciate the ease of posting everything simultaneously across different platforms like publications and stories; it's really easy. The platform is overall easy to use, understand, and apply, including how simple it is to sign in and use its features. Plus, the initial setup was real easy. We just had to sign up and log into the social accounts, and that was it. Review collected by and hosted on G2.com.

I wish there was Reddit on the socials that are offered on the platform. And maybe some way to warn if there are enough characters when we are trying to post on x. Review collected by and hosted on G2.com.

I love the simplicity of Zoho Social. Anyone who knows how to use a computer and social media channels will find it easy to use—it's not complicated at all. I also appreciate that it's easy for me to monitor what my team is doing. There's no steep learning curve to become an expert, which is great. Setting up Zoho Social is extremely easy, as straightforward as logging into social media accounts, and it only takes five to ten minutes to get everything done. It's also very easy to analyze all our platforms in one place, making pulling reports quick and simple. The platform allows for easy comparison of engagement metrics across different social media channels like Facebook, X, and LinkedIn, so I can easily see what's growing and how budget promotions are performing each week. Review collected by and hosted on G2.com.

I wish Zoho Social would allow us to add personal accounts. Sometimes, personal accounts, especially for leaders, are part of the institutional metrics. So I'd recommend allowing the addition of Facebook pages and also being able to add a Facebook account. Review collected by and hosted on G2.com.

I love how Zoho Social enables me to post and create content on all my social media accounts effectively and faster, allowing me to achieve more in a few minutes instead of posting individually on each platform. It provides a dashboard where I can view all my engagements and see how each post is performing. I also appreciate being able to schedule my posts for a future date, so I don't have to be on my laptop all the time. The platform is beginner-friendly with a clean, easy-to-use interface that requires no confusion. I don't have to spend much time looking up how to use it, as the onboarding process was smooth with everything clicking instantly. The user interface is intuitive and easy to navigate, making my life better and simpler. Overall, I am happy and it makes life very easy for me. Really love it. Review collected by and hosted on G2.com.

Nothing at all Review collected by and hosted on G2.com.

I have been using Zoho Social as part of my daily work as a travel agent and it has made managing client communication much easier. One of the biggest advantages is how smoothly it helps me receive and organize emails from clients. The interface makes it very easy to access information, track conversations, and collect important data without missing anything. I really appreciate the reliability in keeping everything in one place, reducing the chance of overlooking client requests, which is extremely important in the travel industry where timely responses matter a lot. The system is user-friendly and runs smoothly most of the time. What I like most about Zoho Social is how it helps manage all my clients' communication in one place, making the process extremely reliable and organized. I especially appreciate how easy it is to access client data and track conversations. The interface is user-friendly, and everything is structured in a way that saves time and improves efficiency. One of the features I value the most is the ability to manage open emails efficiently. I find the option to put certain emails "on hold" very useful, helping me prioritize urgent tasks without losing track of pending ones. The initial setup was quite easy for me; the platform is user-friendly and smooth. Review collected by and hosted on G2.com.

I occasionally face errors while uploading attachments. It's very frustrating, especially when working on very urgent and important tasks, and this even makes the work slow. If we get a clear stating error where we can understand why exactly the error is—whether it is related to the file size, format, or connectivity—and the most importantly we are not able to add more than 15 documents, I would appreciate if we larger the size of adding document, it will be helpful. Review collected by and hosted on G2.com.

I love using Zoho Social for my social media agency. The messaging, engagement, and analytics aspects are particularly valuable. It helps us bring all our brand in one place. We can respond to client's messages faster, and the analytics break down data and brand engagement in a simpler form, even providing data that we wouldn't see ordinarily on other platforms or apps. Setting it up was easy since I was already using Zoho's free email, so I just blended into Zoho Social along the way. Review collected by and hosted on G2.com.

Everything works well, but it will be good if growing agencies can get access to all social channels even with the small subscription. Considering that we are still growing. Review collected by and hosted on G2.com.