Zoho Social Features
What are the features of Zoho Social?
Social Management
- Campaign Planning
Reports & Dashboards
- Report Customizability
- Report Exporting
- Scalability
Social Analytics
- Competitor Analysis
- Follower Analysis
- Post Performance
- Attribution
- Hashtag Analytics
Content & Collaboration
- Content Calendar
- Content Library
- Shared Inbox
- Approval Workflows
- Users and Permissions
- Content Creation
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Technology Glossary Features
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Zoho Social Categories on G2
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Social Management
Campaign Planning | Allows for categorizing or grouping individual posts to streamline social media marketing campaigns. 250 reviewers of Zoho Social have provided feedback on this feature. | 88% (Based on 250 reviews) | |
Hashtag Capabilites | Based on 104 Zoho Social reviews. Monitor hashtags, their trends, and analytics across all social media platforms | 86% (Based on 104 reviews) |
Reports & Dashboards
Report Customizability | As reported in 766 Zoho Social reviews. Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool. | 85% (Based on 766 reviews) | |
Report Exporting | As reported in 756 Zoho Social reviews. Allows users to export reports from the product into an .xsl, .csv, or .pdf file. | 87% (Based on 756 reviews) | |
Scalability | Based on 797 Zoho Social reviews. Allows marketer to add, track, and measure a multitude of social media accounts. | 88% (Based on 797 reviews) | |
White Label | As reported in 134 Zoho Social reviews. Offers a white labeling service for agencies or resellers to customize platform branding. | 80% (Based on 134 reviews) |
Social Analytics
Competitor Analysis | Based on 653 Zoho Social reviews. Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere. | 82% (Based on 653 reviews) | |
Follower Analysis | Analyzes and illustrates follower information such as demographics, location, interests, etc. 846 reviewers of Zoho Social have provided feedback on this feature. | 85% (Based on 846 reviews) | |
Post Performance | As reported in 887 Zoho Social reviews. Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience. | 88% (Based on 887 reviews) | |
Attribution | As reported in 720 Zoho Social reviews. Ties social activity to business results such as leads, conversions, and sales. | 85% (Based on 720 reviews) | |
Hashtag Analytics | Analyzes the performance of hashtags and identifies popular or trending hashtags. 142 reviewers of Zoho Social have provided feedback on this feature. | 83% (Based on 142 reviews) | |
Sentiment Analysis | Uses AI to accurately assess the sentiment of social media content based on keywords and phrases. This feature was mentioned in 136 Zoho Social reviews. | 81% (Based on 136 reviews) |
Content & Collaboration
Content Calendar | Enables users to visualize all scheduled social campaigns and content in a timeline or calendar. 389 reviewers of Zoho Social have provided feedback on this feature. | 91% (Based on 389 reviews) | |
Content Library | See feature definition | Allows users to upload and publish brand content from a shared library. 353 reviewers of Zoho Social have provided feedback on this feature. | 85% (Based on 353 reviews) |
Shared Inbox | Collects all customer messages and inquiries from multiple social channels and delivers them to a unified inbox. This feature was mentioned in 337 Zoho Social reviews. | 88% (Based on 337 reviews) | |
Approval Workflows | Based on 299 Zoho Social reviews. Automates the content approval process to ensure social posts are approved by managers or clients before publishing. | 86% (Based on 299 reviews) | |
Users and Permissions | Allows administrators to assign permissions for different users or teams to access certain platform features. This feature was mentioned in 321 Zoho Social reviews. | 90% (Based on 321 reviews) | |
Content Creation | As reported in 258 Zoho Social reviews. Provides features for creating or editing social media assets. | 85% (Based on 258 reviews) |
