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Best Review Management Software with Integration & APIs Capabilities

Benefits of Review Management Software with Integration & APIs capabilities include: Provide APIs or direct integration with e-commerce software and website builders.
Below are the top-rated Review Management Software with Integration & APIs capabilities, as verified by G2’s Research team. Real users have identified Integration & APIs as an important function of Review Management Software. Compare different products that offer this feature so you can decide which is best for your business needs.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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12 Listings in Review Management Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Ac

    Users
    • Marketing Manager
    • Digital Marketing Manager
    Industries
    • Consumer Goods
    • Retail
    Market Segment
    • 40% Mid-Market
    • 37% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Bazaarvoice is a platform that collects and syndicates product reviews to retailers, providing a comprehensive network for review management.
    • Users like the ease of implementation, the ability to syndicate reviews to various retailers, and the responsive customer support team that assists with most issues within a few days.
    • Reviewers mentioned that the user interface can be clunky and difficult to navigate, the process to launch campaigns is lengthy, and there are occasional issues with review syndication and quality of reviews.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bazaarvoice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    60
    Review Management
    59
    Helpful
    52
    Reviews
    43
    Customer Support
    42
    Cons
    Poor Customer Support
    38
    Expensive
    27
    Not User-Friendly
    27
    Poor Response System
    26
    Inadequate Support
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bazaarvoice features and usability ratings that predict user satisfaction
    7.8
    Retail
    Average: 8.1
    7.8
    E-commerce
    Average: 8.3
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Austin, Texas
    Twitter
    @Bazaarvoice
    19,733 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,776 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Ac

Users
  • Marketing Manager
  • Digital Marketing Manager
Industries
  • Consumer Goods
  • Retail
Market Segment
  • 40% Mid-Market
  • 37% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Bazaarvoice is a platform that collects and syndicates product reviews to retailers, providing a comprehensive network for review management.
  • Users like the ease of implementation, the ability to syndicate reviews to various retailers, and the responsive customer support team that assists with most issues within a few days.
  • Reviewers mentioned that the user interface can be clunky and difficult to navigate, the process to launch campaigns is lengthy, and there are occasional issues with review syndication and quality of reviews.
Bazaarvoice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
60
Review Management
59
Helpful
52
Reviews
43
Customer Support
42
Cons
Poor Customer Support
38
Expensive
27
Not User-Friendly
27
Poor Response System
26
Inadequate Support
25
Bazaarvoice features and usability ratings that predict user satisfaction
7.8
Retail
Average: 8.1
7.8
E-commerce
Average: 8.3
8.3
Has the product been a good partner in doing business?
Average: 9.2
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2005
HQ Location
Austin, Texas
Twitter
@Bazaarvoice
19,733 Twitter followers
LinkedIn® Page
www.linkedin.com
1,776 employees on LinkedIn®
(522)4.8 out of 5
6th Easiest To Use in Review Management software
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    REVIEWS.io is a leading provider of review collection and eCommerce marketing solutions. Build your online reputation, encourage consumer loyalty, and connect your business model to market demands thr

    Users
    • Director
    • Managing Director
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 84% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Reviews.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    129
    Ease of Use
    80
    Helpful
    73
    Review Management
    38
    Response Time
    37
    Cons
    Expensive
    20
    Poor Customer Support
    11
    Missing Features
    10
    Review Issues
    10
    Complexity
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Reviews.io features and usability ratings that predict user satisfaction
    8.6
    Retail
    Average: 8.1
    9.0
    E-commerce
    Average: 8.3
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2022
    HQ Location
    Boston, MA
    Twitter
    @clearer_io
    173 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    158 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

REVIEWS.io is a leading provider of review collection and eCommerce marketing solutions. Build your online reputation, encourage consumer loyalty, and connect your business model to market demands thr

Users
  • Director
  • Managing Director
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 84% Small-Business
  • 14% Mid-Market
Reviews.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
129
Ease of Use
80
Helpful
73
Review Management
38
Response Time
37
Cons
Expensive
20
Poor Customer Support
11
Missing Features
10
Review Issues
10
Complexity
7
Reviews.io features and usability ratings that predict user satisfaction
8.6
Retail
Average: 8.1
9.0
E-commerce
Average: 8.3
9.4
Has the product been a good partner in doing business?
Average: 9.2
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2022
HQ Location
Boston, MA
Twitter
@clearer_io
173 Twitter followers
LinkedIn® Page
www.linkedin.com
158 employees on LinkedIn®

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(1,007)4.0 out of 5
Optimized for quick response
15th Easiest To Use in Review Management software
Save to My Lists
Entry Level Price:$199.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with

    Users
    • Social Media Specialist
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 51% Enterprise
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprinklr Social is a platform that consolidates all social media channels into a single platform, simplifying the process of monitoring, managing, and engaging with audiences across various networks.
    • Reviewers like Sprinklr Social's comprehensive moderation tools, including advanced filtering, AI-powered sentiment analysis, and automated moderation rules, which enable efficient management of large volumes of interactions.
    • Users reported that the platform's complexity and ease of implementation or integration can be overwhelming for new users, requiring significant time and effort to master.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sprinklr Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    151
    Features
    88
    Social Media Management
    67
    Analytics
    66
    Centralized Management
    65
    Cons
    Missing Features
    61
    Learning Curve
    52
    Complexity
    50
    Not User-Friendly
    45
    Complex Usage
    41
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sprinklr Social features and usability ratings that predict user satisfaction
    7.5
    Retail
    Average: 8.1
    7.6
    E-commerce
    Average: 8.3
    8.1
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sprinklr
    Company Website
    Year Founded
    2009
    HQ Location
    New York
    Twitter
    @Sprinklr
    38,907 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,628 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with

Users
  • Social Media Specialist
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 51% Enterprise
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprinklr Social is a platform that consolidates all social media channels into a single platform, simplifying the process of monitoring, managing, and engaging with audiences across various networks.
  • Reviewers like Sprinklr Social's comprehensive moderation tools, including advanced filtering, AI-powered sentiment analysis, and automated moderation rules, which enable efficient management of large volumes of interactions.
  • Users reported that the platform's complexity and ease of implementation or integration can be overwhelming for new users, requiring significant time and effort to master.
Sprinklr Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
151
Features
88
Social Media Management
67
Analytics
66
Centralized Management
65
Cons
Missing Features
61
Learning Curve
52
Complexity
50
Not User-Friendly
45
Complex Usage
41
Sprinklr Social features and usability ratings that predict user satisfaction
7.5
Retail
Average: 8.1
7.6
E-commerce
Average: 8.3
8.1
Has the product been a good partner in doing business?
Average: 9.2
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Sprinklr
Company Website
Year Founded
2009
HQ Location
New York
Twitter
@Sprinklr
38,907 Twitter followers
LinkedIn® Page
www.linkedin.com
4,628 employees on LinkedIn®
(50)4.5 out of 5
13th Easiest To Use in Review Management software
Save to My Lists
Entry Level Price:Starting at £99.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Feefo is about more than just stars. We bring your brand to life with the power of customer feedback. Enriched insights, intuitive features, expert advice: everything you need to transform your cust

    Users
    No information available
    Industries
    • Retail
    • Leisure, Travel & Tourism
    Market Segment
    • 46% Mid-Market
    • 46% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Feefo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    22
    Helpful
    18
    Ease of Use
    15
    Review Management
    8
    Customer Feedback
    7
    Cons
    Limited Customization
    4
    Layout Issues
    3
    Not User-Friendly
    3
    Poor Interface Design
    3
    Poor Reporting
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Feefo features and usability ratings that predict user satisfaction
    7.4
    Retail
    Average: 8.1
    7.7
    E-commerce
    Average: 8.3
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Feefo
    Year Founded
    2010
    HQ Location
    Petersfield, United Kingdom
    Twitter
    @Feefo_Official
    6,425 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    154 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Feefo is about more than just stars. We bring your brand to life with the power of customer feedback. Enriched insights, intuitive features, expert advice: everything you need to transform your cust

Users
No information available
Industries
  • Retail
  • Leisure, Travel & Tourism
Market Segment
  • 46% Mid-Market
  • 46% Small-Business
Feefo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
22
Helpful
18
Ease of Use
15
Review Management
8
Customer Feedback
7
Cons
Limited Customization
4
Layout Issues
3
Not User-Friendly
3
Poor Interface Design
3
Poor Reporting
3
Feefo features and usability ratings that predict user satisfaction
7.4
Retail
Average: 8.1
7.7
E-commerce
Average: 8.3
9.4
Has the product been a good partner in doing business?
Average: 9.2
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Feefo
Year Founded
2010
HQ Location
Petersfield, United Kingdom
Twitter
@Feefo_Official
6,425 Twitter followers
LinkedIn® Page
www.linkedin.com
154 employees on LinkedIn®
(237)4.3 out of 5
View top Consulting Services for Yotpo
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Entry Level Price:Free Forever
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yotpo’s eCommerce Retention Marketing Platform helps brands of all sizes to strengthen their relationships with consumers. With unified, data-driven solutions for loyalty, SMS and email marketing, and

    Users
    • Owner
    • Founder
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 76% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Yotpo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    8
    Ease of Use
    8
    Review Management
    5
    Reviews
    5
    Features
    4
    Cons
    Missing Features
    7
    Bug Issues
    5
    Feature Limitations
    4
    Limited Functionality
    4
    Slow Performance
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Yotpo features and usability ratings that predict user satisfaction
    7.7
    Retail
    Average: 8.1
    8.4
    E-commerce
    Average: 8.3
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Yotpo
    Company Website
    Year Founded
    2011
    HQ Location
    New York
    Twitter
    @Yotpo
    19,860 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    978 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yotpo’s eCommerce Retention Marketing Platform helps brands of all sizes to strengthen their relationships with consumers. With unified, data-driven solutions for loyalty, SMS and email marketing, and

Users
  • Owner
  • Founder
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 76% Small-Business
  • 21% Mid-Market
Yotpo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
8
Ease of Use
8
Review Management
5
Reviews
5
Features
4
Cons
Missing Features
7
Bug Issues
5
Feature Limitations
4
Limited Functionality
4
Slow Performance
4
Yotpo features and usability ratings that predict user satisfaction
7.7
Retail
Average: 8.1
8.4
E-commerce
Average: 8.3
8.5
Has the product been a good partner in doing business?
Average: 9.2
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Yotpo
Company Website
Year Founded
2011
HQ Location
New York
Twitter
@Yotpo
19,860 Twitter followers
LinkedIn® Page
www.linkedin.com
978 employees on LinkedIn®
(195)4.4 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A UGC partner passionate about growing your business. Solicit more user-generated content, expand its reach, and then analyze holistically to drive conversions, sales and grow. Ratings & Revie

    Users
    No information available
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 44% Mid-Market
    • 41% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • PowerReviews Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Helpful
    2
    Review Management
    2
    Customer Interaction
    1
    Features
    1
    Cons
    Poor Customer Support
    2
    Delays
    1
    Expensive
    1
    Review Issues
    1
    Review Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PowerReviews features and usability ratings that predict user satisfaction
    8.6
    Retail
    Average: 8.1
    8.8
    E-commerce
    Average: 8.3
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2006
    HQ Location
    Chicago, IL
    Twitter
    @PowerofReviews
    6,838 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    101 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A UGC partner passionate about growing your business. Solicit more user-generated content, expand its reach, and then analyze holistically to drive conversions, sales and grow. Ratings & Revie

Users
No information available
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 44% Mid-Market
  • 41% Enterprise
PowerReviews Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Helpful
2
Review Management
2
Customer Interaction
1
Features
1
Cons
Poor Customer Support
2
Delays
1
Expensive
1
Review Issues
1
Review Management
1
PowerReviews features and usability ratings that predict user satisfaction
8.6
Retail
Average: 8.1
8.8
E-commerce
Average: 8.3
9.1
Has the product been a good partner in doing business?
Average: 9.2
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2006
HQ Location
Chicago, IL
Twitter
@PowerofReviews
6,838 Twitter followers
LinkedIn® Page
www.linkedin.com
101 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever

    Users
    No information available
    Industries
    • Financial Services
    • Retail
    Market Segment
    • 61% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Trustpilot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Review Increase
    3
    Review Management
    3
    User Interface
    3
    Detailed Explanation
    2
    Cons
    Review Issues
    11
    Review Manipulation
    10
    Misleading Practices
    6
    Poor Customer Support
    5
    Contact Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Trustpilot features and usability ratings that predict user satisfaction
    6.4
    Retail
    Average: 8.1
    6.4
    E-commerce
    Average: 8.3
    7.1
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2007
    HQ Location
    Copenhagen, Denmark
    Twitter
    @Trustpilot
    28,849 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,183 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever

Users
No information available
Industries
  • Financial Services
  • Retail
Market Segment
  • 61% Small-Business
  • 31% Mid-Market
Trustpilot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Review Increase
3
Review Management
3
User Interface
3
Detailed Explanation
2
Cons
Review Issues
11
Review Manipulation
10
Misleading Practices
6
Poor Customer Support
5
Contact Issues
3
Trustpilot features and usability ratings that predict user satisfaction
6.4
Retail
Average: 8.1
6.4
E-commerce
Average: 8.3
7.1
Has the product been a good partner in doing business?
Average: 9.2
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
2007
HQ Location
Copenhagen, Denmark
Twitter
@Trustpilot
28,849 Twitter followers
LinkedIn® Page
www.linkedin.com
1,183 employees on LinkedIn®
By Loox
(29)4.9 out of 5
10th Easiest To Use in Review Management software
Save to My Lists
Entry Level Price:$9.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Loox is a fully-featured product review app that enables brands of all sizes to automatically collect customer reviews with photos & videos and beautifully display happy customer content. 5 reaso

    Users
    No information available
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 86% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Loox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Affordable
    1
    Creativity
    1
    Customer Experience
    1
    Customizability
    1
    Cons
    Review Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Loox features and usability ratings that predict user satisfaction
    10.0
    Retail
    Average: 8.1
    9.2
    E-commerce
    Average: 8.3
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Loox
    Year Founded
    2016
    HQ Location
    Ramat Gan, Israel
    Twitter
    @looxio
    976 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    61 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Loox is a fully-featured product review app that enables brands of all sizes to automatically collect customer reviews with photos & videos and beautifully display happy customer content. 5 reaso

Users
No information available
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 86% Small-Business
  • 14% Mid-Market
Loox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Affordable
1
Creativity
1
Customer Experience
1
Customizability
1
Cons
Review Issues
1
Loox features and usability ratings that predict user satisfaction
10.0
Retail
Average: 8.1
9.2
E-commerce
Average: 8.3
9.7
Has the product been a good partner in doing business?
Average: 9.2
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Loox
Year Founded
2016
HQ Location
Ramat Gan, Israel
Twitter
@looxio
976 Twitter followers
LinkedIn® Page
www.linkedin.com
61 employees on LinkedIn®
(84)4.9 out of 5
11th Easiest To Use in Review Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Experience Marketing Automation Powered With Actionable Artificial Intelligence - Get AiTrillion! AiTrillion is the first-ever SaaS-based Artificial Intelligence enabled – all-in-one marketing platfo

    Users
    • CEO
    • Owner
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 93% Small-Business
    • 5% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AiTrillion Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    10
    Helpful
    9
    Ease of Use
    8
    Features
    8
    Functionality
    4
    Cons
    Missing Features
    3
    Learning Curve
    2
    Poor Onboarding
    2
    Steep Learning Curve
    2
    Complex Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AiTrillion features and usability ratings that predict user satisfaction
    9.2
    Retail
    Average: 8.1
    9.4
    E-commerce
    Average: 8.3
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    Claymont, Delaware
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Experience Marketing Automation Powered With Actionable Artificial Intelligence - Get AiTrillion! AiTrillion is the first-ever SaaS-based Artificial Intelligence enabled – all-in-one marketing platfo

Users
  • CEO
  • Owner
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 93% Small-Business
  • 5% Mid-Market
AiTrillion Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
10
Helpful
9
Ease of Use
8
Features
8
Functionality
4
Cons
Missing Features
3
Learning Curve
2
Poor Onboarding
2
Steep Learning Curve
2
Complex Features
1
AiTrillion features and usability ratings that predict user satisfaction
9.2
Retail
Average: 8.1
9.4
E-commerce
Average: 8.3
9.8
Has the product been a good partner in doing business?
Average: 9.2
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
2018
HQ Location
Claymont, Delaware
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®
(82)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We bring shoppers and merchants together to improve the buying experience. ResellerRatings helps customers find, choose, and advocate for the products and brands they love while providing organization

    Users
    No information available
    Industries
    • Retail
    • Health, Wellness and Fitness
    Market Segment
    • 51% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ResellerRatings Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    2
    Ease of Use
    2
    Helpful
    2
    Review Increase
    2
    Insights
    1
    Cons
    Expensive
    1
    Not User-Friendly
    1
    Poor Interface Design
    1
    Price Increase
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ResellerRatings features and usability ratings that predict user satisfaction
    9.7
    Retail
    Average: 8.1
    9.8
    E-commerce
    Average: 8.3
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1996
    HQ Location
    Cleveland, Ohio
    Twitter
    @ResellerRatings
    693 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We bring shoppers and merchants together to improve the buying experience. ResellerRatings helps customers find, choose, and advocate for the products and brands they love while providing organization

Users
No information available
Industries
  • Retail
  • Health, Wellness and Fitness
Market Segment
  • 51% Small-Business
  • 45% Mid-Market
ResellerRatings Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
2
Ease of Use
2
Helpful
2
Review Increase
2
Insights
1
Cons
Expensive
1
Not User-Friendly
1
Poor Interface Design
1
Price Increase
1
Slow Performance
1
ResellerRatings features and usability ratings that predict user satisfaction
9.7
Retail
Average: 8.1
9.8
E-commerce
Average: 8.3
8.9
Has the product been a good partner in doing business?
Average: 9.2
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
1996
HQ Location
Cleveland, Ohio
Twitter
@ResellerRatings
693 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
(28)4.7 out of 5
14th Easiest To Use in Review Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We are a software company dedicated to helping manufacturers and brands optimize their digital shelf. With our unified analytics platform, we help you track and monitor your product data across hundre

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 68% Mid-Market
    • 25% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Reviewbox features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    E-commerce
    Average: 8.3
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    3.3
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Reviewbox
    Year Founded
    2016
    HQ Location
    Knoxville, TN
    Twitter
    @Talkwalker
    18,231 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We are a software company dedicated to helping manufacturers and brands optimize their digital shelf. With our unified analytics platform, we help you track and monitor your product data across hundre

Users
No information available
Industries
No information available
Market Segment
  • 68% Mid-Market
  • 25% Small-Business
Reviewbox features and usability ratings that predict user satisfaction
0.0
No information available
10.0
E-commerce
Average: 8.3
10.0
Has the product been a good partner in doing business?
Average: 9.2
3.3
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Reviewbox
Year Founded
2016
HQ Location
Knoxville, TN
Twitter
@Talkwalker
18,231 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Verified Reviews by SKEEPERS is a trusted third party that specializes in the collection, moderation and display of ratings and reviews from actual customers With offices in the US and Europe, this gl

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 58% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SKEEPERS Ratings & Reviews Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Cons
    Outdated Interface
    2
    Platform Issues
    2
    Poor Customer Support
    2
    Software Instability
    2
    Technical Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SKEEPERS Ratings & Reviews features and usability ratings that predict user satisfaction
    0.0
    Retail
    Average: 8.1
    0.0
    E-commerce
    Average: 8.3
    7.4
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Skeepers
    Year Founded
    2012
    HQ Location
    Marseille, FR
    Twitter
    @Skeepersgroup
    204 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    425 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Verified Reviews by SKEEPERS is a trusted third party that specializes in the collection, moderation and display of ratings and reviews from actual customers With offices in the US and Europe, this gl

Users
No information available
Industries
No information available
Market Segment
  • 58% Small-Business
  • 27% Mid-Market
SKEEPERS Ratings & Reviews Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Cons
Outdated Interface
2
Platform Issues
2
Poor Customer Support
2
Software Instability
2
Technical Issues
2
SKEEPERS Ratings & Reviews features and usability ratings that predict user satisfaction
0.0
Retail
Average: 8.1
0.0
E-commerce
Average: 8.3
7.4
Has the product been a good partner in doing business?
Average: 9.2
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Skeepers
Year Founded
2012
HQ Location
Marseille, FR
Twitter
@Skeepersgroup
204 Twitter followers
LinkedIn® Page
www.linkedin.com
425 employees on LinkedIn®

Quick Facts: Review Management Software with Integration & APIs Capabilities

Content below is current as of June, 2024
Reviews Summary for Review Management Software with Integration & APIs Features

Reviews Summary: Review Management Software with Integration & APIs Features

Currently there are 12 Review Management software products with Integration & APIs features listed on G2, and together they have generated 2,119 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.

G2 users review Review Management software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 12 Review Management software products that have Integration & APIs features based on those criteria:

  • Quality of Support: 8.5/10 average user rating
  • Ease of Use: 8.3/10 average user rating
  • Ease of Setup: 7.8/10 average user rating

To help you compare and find the best Review Management software product with the right Integration & APIs functionality for your business, we have gathered some additional details and FAQs below.

What Review Management products with Integration & APIs features have the most reviews and are the highest-rated?

Based on quantity of reviews and average ratings, these are the most popular Review Management software products with Integration & APIs capabilities according to G2 users:

What Review Management software products with Integration & APIs capabilities are the most liked according to G2 users?

Based on the G2 ratings scale and regardless of review count, these are the highest-rated Review Management software products with Integration & APIs capabilities:

Which software products with Integration & APIs features are the highest rated on G2?

These are the Review Management software products offering Integration & APIs capabilities and have the highest ratings:

  • AiTrillion has received 60 reviews and is rated 4.9-stars.
  • Reviews.io has received 389 reviews and is rated 4.8-stars.
  • PowerReviews has received 188 reviews and is rated 4.4-stars.
  • Bazaarvoice has received 453 reviews and is rated 4.3-stars.
  • Yotpo has received 207 reviews and is rated 4.3-stars.

Review Snippets for Review Management Software with Integration & APIs Features

Below are questions we ask of all Review Management software users on G2. The answers are specific to the most popular software products that offer Integration & APIs capabilities. These user responses provide more insight into the most-reviewed Review Management software and their Integration & APIs features listed on G2.
Questions Responses
Here is what users liked best about Review Management software with Integration & APIs features.
Sprinklr Social: "The dashboard and functionality to integrate and track across platforms"
- Katy P., Senior Copywriter, Mid-Market (51-1000 emp.)
Reviews.io: "Easy to setup, value priced, Review syndication with Google works, importing reviews, included widgets, solid support, etc."
- Elijah H., Director of Digital Marketing at Open Listings , Small-Business (50 or fewer emp.)
Bazaarvoice: "BazaarVoice continues to innovate their product to keep up with the needs of their customers. I love how the star ratings now show in Google search results, the ability to allow reviewers to re-submit a rejected review, and the ROI beacon to tie reviews back to impact on sales."
- Catherine K., Director of Worldwide Online Acquisition and Awareness, Mid-Market (51-1000 emp.)
Here is what users liked least about Review Management software with Integration & APIs features.
Trustpilot: "There are some limitations, especially with widgets (ie: placement on site, etc.). Their support is so/so."
- Rachael O., Small-Business (50 or fewer emp.)
Sprinklr Social: "The interface-- modules aren't clear, searching for content is difficult. Always feels very disorganized."
- Claire C., PR Specialist at Autodesk, Enterprise (> 1000 emp.)
Yotpo: "Support can be slow at times. If you migrate your website to another platform, still keeping Yotpo as the review platform, it is a huge pain to migrate your reviews."
- Charles D., Owner at Rogue Hydro, Small-Business (50 or fewer emp.)
These are what users recommend to others considering popular Review Management software products with Integration & APIs capabilities.
Sprinklr Social: "There are multiple ways to use and deploy Sprinklr for your needs. The sales team is very helpful and responsive so start a dialogue early on and you can save a lot of time down the road."
- Katy P., Senior Copywriter, Mid-Market (51-1000 emp.)
Bazaarvoice: "Highly recommend requesting a demo."
- Lindsay T., Executive Assistant to CEO at MT.Recordings - Multilingual Voice Over Agency, Small-Business (50 or fewer emp.)
Trustpilot: "It's an easy to use platform which can be managed and implemented on a variety of different mediums"
- Neil D., Business Development Manager @ 360 Resourcing, Small-Business (50 or fewer emp.)
These are the problems users said the software was solving and how it is benefitting them.
Sprinklr Social: "Monitoring conversations across online platforms and tracking influencers, Our client was able to better tap into important conversations and spot trends or issues and use or address them in a timely manner."
- Katy P., Senior Copywriter, Mid-Market (51-1000 emp.)
Reviews.io: "syndication of reviews on Google + FB etc, credibility + trust with new users, sharing testimonials from happy customers, collecting important product feedback from users, etc."
- Elijah H., Director of Digital Marketing at Open Listings , Small-Business (50 or fewer emp.)
Bazaarvoice: "We use reviews to have third party validation of our products on our website and the ability to then respond to those reviews. Since the majority of reviews are positive, it's been beneficial having this feed on our website."
- Catherine K., Director of Worldwide Online Acquisition and Awareness, Mid-Market (51-1000 emp.)
Reviews by Industry

Reviews by Industry: Review Management Marketing Software with Integration & APIs Features

Integration & APIs features are an important factor when choosing a Review Management software product. How the software and this feature are used differs from industry to industry, making it a challenge to find the best Review Management software with the right features for your company. To help professionals with their Review Management software research, G2 has gathered data sourced from 855 reviews. These reviews come from G2 users working in industries that use Review Management products on a regular basis and who have the most experience with their Integration & APIs functionality.

Industry-Related FAQs About Review Management Software with Integration & APIs Features

What industries have generated the most reviews of Review Management products with Integration & APIs capabilities?

Users from the following industries have written the most Integration & APIs feature reviews about Review Management software:

  • Retail
  • Consumer Goods
  • Marketing and Advertising
Which Review Management software with Integration & APIs features do Retail professionals think is best?

Retail professionals rate Sprinklr Social (4.1 stars and 488 reviews), Bazaarvoice (4.3 stars and 453 reviews), and Reviews.io (4.8 stars and 389 reviews) the highest.

What do Consumer Goods professionals think is the best Review Management software with Integration & APIs features?

Consumer Goods professionals rate Sprinklr Social (4.1 stars and 488 reviews), Bazaarvoice (4.3 stars and 453 reviews), and Reviews.io (4.8 stars and 389 reviews) the highest.

What do Marketing and Advertising professionals think is the best Review Management software with Integration & APIs features?

Marketing and Advertising professionals rate Sprinklr Social (4.1 stars and 488 reviews), Bazaarvoice (4.3 stars and 453 reviews), and Reviews.io (4.8 stars and 389 reviews) the highest.

Industry Review Snippets: Review Management Integration & APIs Software

There are 855 reviews from users in the Retail, Consumer Goods, and Marketing and Advertising industries. Below are snippets of what some of these reviews said about those with the highest G2 score ratings and the most reviews.

Industry What Users From Each Industry Liked What Users From Each Industry Disliked
Retail
Reviews.io: Great platform and support with that supports conversion optimisation. Any queries are addressed and resolved effectively
- Daniel P., Owner at The Rug Seller, Entrepreneur & Racing Driver. Passionate about Interior Design, Luxury Home Design, Fitness & Exercise, Digital Marketing., Small-Business (50 or fewer emp.)
Yotpo: Support can be slow at times. If you migrate your website to another platform, still keeping Yotpo as the review platform, it is a huge pain to migrate your reviews.
- Charles D., Owner at Rogue Hydro, Small-Business (50 or fewer emp.)
Consumer Goods
Bazaarvoice: I like the ability to toggle between several of our big box customers without having to access different portals. Great time saver.
- Richard P., Senior Digital Marketing Specialist at Broan, Enterprise (> 1000 emp.)
Bazaarvoice: The set-up is difficult due to high level of complexity for the data feeds. It is not compatible with our on-search provider due to the complexity of the XML output file.
- Rachel P., Director, Account-Based Marketing at Ignitium: Account Based Marketing Agency, Mid-Market (51-1000 emp.)
Marketing and Advertising
Sprinklr Social: I love how there are so many features to publish content with so many pages. It it also easy to respond to comments and reviews instantly.
- Lorenzo G., Community Manager at Sacramento Marketing Labs, Small-Business (50 or fewer emp.)
Trustpilot: they only allow reviews they like to display also if any company pays them they delete the real reviews and allow the fake bot reviews and they also disable account if we tell the reality of any website.
- Sai R., Small-Business (50 or fewer emp.)

Reviews by Market Segment

Reviews by Market Segment: Review Management Software with Integration & APIs Features

G2 Review Management software reviewers come from companies of various sizes. On G2 we break these different market segments into three distinct groups:

These reviews are especially helpful when comparing the Integration & APIs features of different Review Management software products because each business market segment has its own unique experiences and requirements when it comes to specific software features. The segments that make up these Review Management Integration & APIs software reviews are:

  • 54.2% of reviewers are from small businesses.
  • 27.6% of reviewers are from mid-market companies.
  • 18.1% of reviewers work at enterprise companies.

Below you will find FAQs and actual review snippets for Review Management software products that have Integration & APIs features. These reviews are written by real G2 users working in the three market segments above.

Market Segment-Related Review Management Software with Integration & APIs Capabilities FAQs

What are the best Review Management software products with Integration & APIs features according to users from enterprise businesses?

The Review Management software products enterprise-level professionals rate the highest are Sprinklr Social (4.1 stars), Bazaarvoice (4.3 stars), and Reviews.io (4.8 stars).

Which Review Management software products with Integration & APIs features are the best according to mid-market business users?

The Review Management software products mid-market business users rate the highest are Sprinklr Social (4.1 stars), Bazaarvoice (4.3 stars), and Reviews.io (4.8 stars).

What do users in small businesses say are the top Review Management software products with Integration & APIs capabilities?

The Review Management software products users in small businesses rate the highest are Sprinklr Social (4.1 stars), Bazaarvoice (4.3 stars), and Reviews.io (4.8 stars).

Market Segment Review Snippets: Review Management Software with Integration & APIs Features

Business professionals share important information about Review Management Integration & APIs software usability, features, pricing, and more. Read what these users have to say about the top-rated Review Management software with Integration & APIs features.

Market Segment What Users From Each Market Segment Liked What Users From Each Market Segment Disliked
Enterprise (> 1000 emp.)
Sprinklr Social: I like how easy it is to create a post and use the dashboards to shift through responses and mentions for our brand.
- Brittnee M., Social Media Community Strategist | Whitespace at Abbott Nutrition,
Sprinklr Social: The interface-- modules aren't clear, searching for content is difficult. Always feels very disorganized.
- Claire C., PR Specialist at Autodesk, Enterprise (> 1000 emp.)
Mid-Market (51-1000 emp.)
Bazaarvoice: BazaarVoice continues to innovate their product to keep up with the needs of their customers. I love how the star ratings now show in Google search results, the ability to allow reviewers to re-submit a rejected review, and the ROI beacon to tie reviews back to impact on sales.
- Catherine K., Director of Worldwide Online Acquisition and Awareness,
Sprinklr Social: The software breaks down regularly when I am scheduling posts.
- Rachel W., Senior Social Media Editor/Designer at Trusted Media Brands, Inc., Mid-Market (51-1000 emp.)
Small-Business (50 or fewer emp.)
Reviews.io: Easy to setup, value priced, Review syndication with Google works, importing reviews, included widgets, solid support, etc.
- Elijah H., Director of Digital Marketing at Open Listings ,
Trustpilot: There are some limitations, especially with widgets (ie: placement on site, etc.). Their support is so/so.
- Rachael O., Small-Business (50 or fewer emp.)