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Best E-Merchandising Software

SS
Researched and written by Subhransu Sahu

E-merchandising, or e-commerce or digital merchandising, is the process of choosing the right product or service in the right placement with the right content in a way to increase sales. In the same way that brick-and-mortar businesses strategically display products, e-merchandising software works to strategically display products on a website to best promote them to buyers (who will, hopefully, become repeat customers). Successful e-merchandising will ensure high customer engagement, low site or shopping cart abandonment, and quality customer conversions. E-merchandising takes cues from traditional product marketing and merchandising. E-merchandising depends on analytics from various touchpoints to deliver a personalized, individualized experience in order to increase engagement, sales, and customer satisfaction. E-merchandising software typically integrates with e-commerce platforms, web content management, inventory management, point of sale (POS), and customer relationship management (CRM) systems.

To qualify for inclusion in the E-Merchandising category, a product must:

Collect data on customers for future alignment of products/services to customer preferences
Apply real-time data to recommend other purchases complementary to the current product the buyer is perusing
Have a functional search bar/option
Facilitate collaboration between different departments or teams within the e-commerce business
Integrate with payment gateways

Best E-Merchandising Software At A Glance

Leader:
Highest Performer:
Best Contender:
Most Niche:
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Most Niche:
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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120 Listings in E-Merchandising Available
(241)4.8 out of 5
1st Easiest To Use in E-Merchandising software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    edrone is a CRM and Marketing Automation system designed specifically for online stores. Our mission is to create and provide e-commerce companies with cutting-edge technologies, such as Voice Commerc

    Users
    • CEO
    • Owner
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 73% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • edrone Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    43
    Ease of Use
    40
    Helpful
    29
    Intuitive
    21
    Automation
    18
    Cons
    Learning Curve
    8
    Missing Features
    7
    Limited Features
    6
    Not Intuitive
    6
    Difficult Setup
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • edrone features and usability ratings that predict user satisfaction
    9.2
    Integrations
    Average: 8.5
    8.0
    Product Display
    Average: 8.6
    9.1
    Reports & Analytics
    Average: 8.3
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    edrone
    Year Founded
    2016
    HQ Location
    Krakow, Małopolska
    Twitter
    @edrone_me
    1,540 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    239 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

edrone is a CRM and Marketing Automation system designed specifically for online stores. Our mission is to create and provide e-commerce companies with cutting-edge technologies, such as Voice Commerc

Users
  • CEO
  • Owner
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 73% Small-Business
  • 26% Mid-Market
edrone Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
43
Ease of Use
40
Helpful
29
Intuitive
21
Automation
18
Cons
Learning Curve
8
Missing Features
7
Limited Features
6
Not Intuitive
6
Difficult Setup
5
edrone features and usability ratings that predict user satisfaction
9.2
Integrations
Average: 8.5
8.0
Product Display
Average: 8.6
9.1
Reports & Analytics
Average: 8.3
9.5
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Seller
edrone
Year Founded
2016
HQ Location
Krakow, Małopolska
Twitter
@edrone_me
1,540 Twitter followers
LinkedIn® Page
www.linkedin.com
239 employees on LinkedIn®
(372)4.8 out of 5
Optimized for quick response
2nd Easiest To Use in E-Merchandising software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Luigi's Box is a product search and discovery solution suitable for any e-commerce platform. Luigi's Box magic starts with detailed analytics dashboards giving you all the relevant information about t

    Users
    • CEO
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 57% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Luigi's Box Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    129
    Search Efficiency
    128
    Search Functionality
    128
    Customer Support
    77
    Helpful
    77
    Cons
    Expensive
    31
    Difficult Implementation
    15
    Search Functionality
    15
    Complex Setup
    14
    Setup Difficulty
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Luigi's Box features and usability ratings that predict user satisfaction
    9.5
    Integrations
    Average: 8.5
    9.4
    Product Display
    Average: 8.6
    9.7
    Reports & Analytics
    Average: 8.3
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2016
    HQ Location
    Bratislava
    Twitter
    @LuigisBox
    171 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    111 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Luigi's Box is a product search and discovery solution suitable for any e-commerce platform. Luigi's Box magic starts with detailed analytics dashboards giving you all the relevant information about t

Users
  • CEO
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 57% Small-Business
  • 38% Mid-Market
Luigi's Box Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
129
Search Efficiency
128
Search Functionality
128
Customer Support
77
Helpful
77
Cons
Expensive
31
Difficult Implementation
15
Search Functionality
15
Complex Setup
14
Setup Difficulty
14
Luigi's Box features and usability ratings that predict user satisfaction
9.5
Integrations
Average: 8.5
9.4
Product Display
Average: 8.6
9.7
Reports & Analytics
Average: 8.3
9.4
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Company Website
Year Founded
2016
HQ Location
Bratislava
Twitter
@LuigisBox
171 Twitter followers
LinkedIn® Page
www.linkedin.com
111 employees on LinkedIn®

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(226)4.4 out of 5
Optimized for quick response
View top Consulting Services for Salesforce Commerce for B2B
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesforce B2B Commerce empowers customers to meet complex buyer needs and drive B2B sales efficiency. Start selling faster with guided store setup, out-of-the-box customer records, generative produ

    Users
    • Business Development Representative
    • Salesforce Developer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 36% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesforce Commerce for B2B Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    68
    Features
    40
    Integrations
    33
    Easy Integrations
    31
    Customization
    26
    Cons
    Expensive
    22
    Slow Performance
    18
    Complex Setup
    16
    User Difficulty
    16
    Difficult Learning
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesforce Commerce for B2B features and usability ratings that predict user satisfaction
    7.9
    Integrations
    Average: 8.5
    8.0
    Product Display
    Average: 8.6
    9.4
    Reports & Analytics
    Average: 8.3
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    583,077 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78,543 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesforce B2B Commerce empowers customers to meet complex buyer needs and drive B2B sales efficiency. Start selling faster with guided store setup, out-of-the-box customer records, generative produ

Users
  • Business Development Representative
  • Salesforce Developer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 36% Mid-Market
  • 34% Enterprise
Salesforce Commerce for B2B Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
68
Features
40
Integrations
33
Easy Integrations
31
Customization
26
Cons
Expensive
22
Slow Performance
18
Complex Setup
16
User Difficulty
16
Difficult Learning
14
Salesforce Commerce for B2B features and usability ratings that predict user satisfaction
7.9
Integrations
Average: 8.5
8.0
Product Display
Average: 8.6
9.4
Reports & Analytics
Average: 8.3
9.0
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
583,077 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
(451)4.3 out of 5
Optimized for quick response
View top Consulting Services for Salesforce Commerce for B2C
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composabi

    Users
    • Salesforce Developer
    • Software Engineer
    Industries
    • Retail
    • Information Technology and Services
    Market Segment
    • 40% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesforce Commerce for B2C Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    67
    Features
    37
    Customizability
    25
    Customization
    23
    Customer Experience
    22
    Cons
    Expensive
    28
    Difficult Learning Curve
    20
    Learning Curve
    20
    Difficult Learning
    15
    Complexity
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesforce Commerce for B2C features and usability ratings that predict user satisfaction
    9.3
    Integrations
    Average: 8.5
    9.4
    Product Display
    Average: 8.6
    9.4
    Reports & Analytics
    Average: 8.3
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    583,077 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78,543 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composabi

Users
  • Salesforce Developer
  • Software Engineer
Industries
  • Retail
  • Information Technology and Services
Market Segment
  • 40% Mid-Market
  • 33% Enterprise
Salesforce Commerce for B2C Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
67
Features
37
Customizability
25
Customization
23
Customer Experience
22
Cons
Expensive
28
Difficult Learning Curve
20
Learning Curve
20
Difficult Learning
15
Complexity
13
Salesforce Commerce for B2C features and usability ratings that predict user satisfaction
9.3
Integrations
Average: 8.5
9.4
Product Display
Average: 8.6
9.4
Reports & Analytics
Average: 8.3
8.6
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
583,077 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
(406)4.5 out of 5
Optimized for quick response
8th Easiest To Use in E-Merchandising software
View top Consulting Services for Algolia
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Algolia is the world’s only end-to-end AI search and discovery platform. Our engineers invented a breakthrough use of AI to create exponentially better search & discovery. Our proprietary NeuralSe

    Users
    • CTO
    • Software Engineer
    Industries
    • Computer Software
    • Retail
    Market Segment
    • 59% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Algolia Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    48
    Search Efficiency
    26
    Speed
    20
    Easy Integrations
    18
    Efficiency
    18
    Cons
    Limitations
    15
    Expensive
    11
    Feature Deficiency
    11
    High Learning Curve
    10
    Improvement Needed
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Algolia features and usability ratings that predict user satisfaction
    8.2
    Integrations
    Average: 8.5
    8.7
    Product Display
    Average: 8.6
    8.4
    Reports & Analytics
    Average: 8.3
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @algolia
    25,568 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    818 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Algolia is the world’s only end-to-end AI search and discovery platform. Our engineers invented a breakthrough use of AI to create exponentially better search & discovery. Our proprietary NeuralSe

Users
  • CTO
  • Software Engineer
Industries
  • Computer Software
  • Retail
Market Segment
  • 59% Small-Business
  • 28% Mid-Market
Algolia Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
48
Search Efficiency
26
Speed
20
Easy Integrations
18
Efficiency
18
Cons
Limitations
15
Expensive
11
Feature Deficiency
11
High Learning Curve
10
Improvement Needed
10
Algolia features and usability ratings that predict user satisfaction
8.2
Integrations
Average: 8.5
8.7
Product Display
Average: 8.6
8.4
Reports & Analytics
Average: 8.3
9.2
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Company Website
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@algolia
25,568 Twitter followers
LinkedIn® Page
www.linkedin.com
818 employees on LinkedIn®
(118)4.8 out of 5
3rd Easiest To Use in E-Merchandising software
Save to My Lists
Entry Level Price:Starting at $239.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tagalys is a visual merchandising engine for Shopify, Adobe Commerce & BigCommerce that empowers merchants with automation & 100% control over their merchandising strategies for Collections, S

    Users
    • Ecommerce Manager
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 47% Mid-Market
    • 47% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tagalys Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    30
    Ease of Use
    20
    Merchandising
    18
    Implementation Ease
    8
    Customer Satisfaction
    7
    Cons
    Limited Features
    5
    User Difficulty
    3
    Data Management Issues
    2
    Complex Reporting
    1
    Filtering Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tagalys features and usability ratings that predict user satisfaction
    9.0
    Integrations
    Average: 8.5
    9.1
    Product Display
    Average: 8.6
    8.4
    Reports & Analytics
    Average: 8.3
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tagalys
    Year Founded
    2015
    HQ Location
    Newark, Delaware
    Twitter
    @tagalys
    140 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    25 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tagalys is a visual merchandising engine for Shopify, Adobe Commerce & BigCommerce that empowers merchants with automation & 100% control over their merchandising strategies for Collections, S

Users
  • Ecommerce Manager
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 47% Mid-Market
  • 47% Small-Business
Tagalys Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
30
Ease of Use
20
Merchandising
18
Implementation Ease
8
Customer Satisfaction
7
Cons
Limited Features
5
User Difficulty
3
Data Management Issues
2
Complex Reporting
1
Filtering Issues
1
Tagalys features and usability ratings that predict user satisfaction
9.0
Integrations
Average: 8.5
9.1
Product Display
Average: 8.6
8.4
Reports & Analytics
Average: 8.3
9.8
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Seller
Tagalys
Year Founded
2015
HQ Location
Newark, Delaware
Twitter
@tagalys
140 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
(657)4.6 out of 5
Optimized for quick response
11th Easiest To Use in E-Merchandising software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bloomreach is the agentic platform for personalization. Powering autonomous search, conversational shopping, and autonomous marketing, Bloomreach personalizes the entire customer experience. From reta

    Users
    • CRM Manager
    • Marketing Specialist
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 50% Mid-Market
    • 28% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Bloomreach is a comprehensive Customer Data Platform and Marketing Automation tool that provides advanced features for marketers, including personalization, segmentation, and reporting capabilities.
    • Users frequently mention the platform's intuitive interface, robust functionality, and exceptional customer support, praising its ability to deliver personalized communication and provide detailed insights into customer behavior.
    • Reviewers mentioned that the platform can be complex for first-time users, the integration process could be faster, and there are occasional issues with report reliability and slow loading times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bloomreach Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    116
    Features
    99
    Customer Support
    96
    Helpful
    87
    Analytics
    58
    Cons
    Learning Curve
    75
    Limited Features
    51
    Missing Features
    49
    Learning Difficulty
    47
    Limitations
    41
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bloomreach features and usability ratings that predict user satisfaction
    8.8
    Integrations
    Average: 8.5
    8.9
    Product Display
    Average: 8.6
    8.9
    Reports & Analytics
    Average: 8.3
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2009
    HQ Location
    Mountain View, CA
    Twitter
    @bloomreach_tm
    10,589 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,071 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bloomreach is the agentic platform for personalization. Powering autonomous search, conversational shopping, and autonomous marketing, Bloomreach personalizes the entire customer experience. From reta

Users
  • CRM Manager
  • Marketing Specialist
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 50% Mid-Market
  • 28% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Bloomreach is a comprehensive Customer Data Platform and Marketing Automation tool that provides advanced features for marketers, including personalization, segmentation, and reporting capabilities.
  • Users frequently mention the platform's intuitive interface, robust functionality, and exceptional customer support, praising its ability to deliver personalized communication and provide detailed insights into customer behavior.
  • Reviewers mentioned that the platform can be complex for first-time users, the integration process could be faster, and there are occasional issues with report reliability and slow loading times.
Bloomreach Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
116
Features
99
Customer Support
96
Helpful
87
Analytics
58
Cons
Learning Curve
75
Limited Features
51
Missing Features
49
Learning Difficulty
47
Limitations
41
Bloomreach features and usability ratings that predict user satisfaction
8.8
Integrations
Average: 8.5
8.9
Product Display
Average: 8.6
8.9
Reports & Analytics
Average: 8.3
9.1
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Company Website
Year Founded
2009
HQ Location
Mountain View, CA
Twitter
@bloomreach_tm
10,589 Twitter followers
LinkedIn® Page
www.linkedin.com
1,071 employees on LinkedIn®
(71)4.4 out of 5
Optimized for quick response
5th Easiest To Use in E-Merchandising software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Klevu AI Ecommerce Search & Discovery is headless compatible, and includes AI--powered Site Search, Smart Category Merchandising, Smart Recommendations and a Personalisation Engine, all powered by

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 49% Small-Business
    • 42% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Klevu a division of Athos Commerce Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Search Efficiency
    28
    Ease of Use
    27
    Customer Support
    23
    Search Functionality
    21
    Recommendations System
    16
    Cons
    Missing Features
    8
    Feature Deficiency
    7
    Limited Features
    7
    Expensive
    6
    Poor Customer Support
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Klevu a division of Athos Commerce features and usability ratings that predict user satisfaction
    8.7
    Integrations
    Average: 8.5
    9.0
    Product Display
    Average: 8.6
    7.6
    Reports & Analytics
    Average: 8.3
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    San Antonio, Texas
    Twitter
    @SearchSpring
    2,307 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    152 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Klevu AI Ecommerce Search & Discovery is headless compatible, and includes AI--powered Site Search, Smart Category Merchandising, Smart Recommendations and a Personalisation Engine, all powered by

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 49% Small-Business
  • 42% Mid-Market
Klevu a division of Athos Commerce Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Search Efficiency
28
Ease of Use
27
Customer Support
23
Search Functionality
21
Recommendations System
16
Cons
Missing Features
8
Feature Deficiency
7
Limited Features
7
Expensive
6
Poor Customer Support
6
Klevu a division of Athos Commerce features and usability ratings that predict user satisfaction
8.7
Integrations
Average: 8.5
9.0
Product Display
Average: 8.6
7.6
Reports & Analytics
Average: 8.3
8.9
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Company Website
Year Founded
2007
HQ Location
San Antonio, Texas
Twitter
@SearchSpring
2,307 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
(40)4.8 out of 5
Optimized for quick response
4th Easiest To Use in E-Merchandising software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI first solutions make it easier for shoppers to discove

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 48% Enterprise
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Constructor Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    11
    Ease of Use
    10
    Customer Satisfaction
    9
    Experience
    9
    Results
    6
    Cons
    Missing Features
    4
    Analytics Issues
    3
    Feature Deficiency
    3
    Limitations
    3
    Search Functionality
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Constructor features and usability ratings that predict user satisfaction
    8.0
    Integrations
    Average: 8.5
    8.9
    Product Display
    Average: 8.6
    9.0
    Reports & Analytics
    Average: 8.3
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    SAN FRANCISCO, CA
    Twitter
    @constructor_io
    250 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    619 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI first solutions make it easier for shoppers to discove

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 48% Enterprise
  • 43% Mid-Market
Constructor Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
11
Ease of Use
10
Customer Satisfaction
9
Experience
9
Results
6
Cons
Missing Features
4
Analytics Issues
3
Feature Deficiency
3
Limitations
3
Search Functionality
3
Constructor features and usability ratings that predict user satisfaction
8.0
Integrations
Average: 8.5
8.9
Product Display
Average: 8.6
9.0
Reports & Analytics
Average: 8.3
9.8
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Company Website
Year Founded
2015
HQ Location
SAN FRANCISCO, CA
Twitter
@constructor_io
250 Twitter followers
LinkedIn® Page
www.linkedin.com
619 employees on LinkedIn®
(62)4.4 out of 5
10th Easiest To Use in E-Merchandising software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Netcore Unbxd is an AI-powered product discovery platform recognized as a leader in commerce search and product discovery by Forrester. The platform offers contextually relevant search capabilities, p

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 55% Mid-Market
    • 26% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Netcore Unbxd Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    14
    Ease of Use
    14
    Easy Integrations
    9
    Customization
    8
    Integrations
    8
    Cons
    Process Improvement
    4
    Software Bugs
    4
    Time-Consuming
    4
    Difficult Implementation
    3
    Improvement Needed
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Netcore Unbxd features and usability ratings that predict user satisfaction
    7.9
    Integrations
    Average: 8.5
    7.8
    Product Display
    Average: 8.6
    7.9
    Reports & Analytics
    Average: 8.3
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Unbxd
    Company Website
    Year Founded
    2010
    HQ Location
    San Mateo, California
    Twitter
    @Unbxd
    815 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    219 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Netcore Unbxd is an AI-powered product discovery platform recognized as a leader in commerce search and product discovery by Forrester. The platform offers contextually relevant search capabilities, p

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 55% Mid-Market
  • 26% Small-Business
Netcore Unbxd Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
14
Ease of Use
14
Easy Integrations
9
Customization
8
Integrations
8
Cons
Process Improvement
4
Software Bugs
4
Time-Consuming
4
Difficult Implementation
3
Improvement Needed
3
Netcore Unbxd features and usability ratings that predict user satisfaction
7.9
Integrations
Average: 8.5
7.8
Product Display
Average: 8.6
7.9
Reports & Analytics
Average: 8.3
8.7
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Seller
Unbxd
Company Website
Year Founded
2010
HQ Location
San Mateo, California
Twitter
@Unbxd
815 Twitter followers
LinkedIn® Page
www.linkedin.com
219 employees on LinkedIn®
(233)4.6 out of 5
13th Easiest To Use in E-Merchandising software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nosto is an AI-driven Commerce Experience Platform (CXP) that enables brands to increase sales and customer lifetime value through personalized shopping experiences. Our comprehensive platforms offer

    Users
    • Marketing Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 48% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nosto Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    14
    Personalization
    10
    Recommendations System
    10
    Recommendation Systems
    10
    Customer Support
    9
    Cons
    Difficult Learning
    3
    Expensive
    3
    Feature Limitations
    3
    Missing Features
    3
    Slow Loading
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nosto features and usability ratings that predict user satisfaction
    8.5
    Integrations
    Average: 8.5
    8.5
    Product Display
    Average: 8.6
    8.2
    Reports & Analytics
    Average: 8.3
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2013
    HQ Location
    Helsinki, Southern Finland
    Twitter
    @NostoSolutions
    2,437 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    201 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nosto is an AI-driven Commerce Experience Platform (CXP) that enables brands to increase sales and customer lifetime value through personalized shopping experiences. Our comprehensive platforms offer

Users
  • Marketing Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 48% Small-Business
  • 45% Mid-Market
Nosto Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
14
Personalization
10
Recommendations System
10
Recommendation Systems
10
Customer Support
9
Cons
Difficult Learning
3
Expensive
3
Feature Limitations
3
Missing Features
3
Slow Loading
3
Nosto features and usability ratings that predict user satisfaction
8.5
Integrations
Average: 8.5
8.5
Product Display
Average: 8.6
8.2
Reports & Analytics
Average: 8.3
9.3
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Company Website
Year Founded
2013
HQ Location
Helsinki, Southern Finland
Twitter
@NostoSolutions
2,437 Twitter followers
LinkedIn® Page
www.linkedin.com
201 employees on LinkedIn®
(140)4.6 out of 5
Optimized for quick response
7th Easiest To Use in E-Merchandising software
Save to My Lists
Entry Level Price:Starting at $699.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Searchspring, a division of Athos Commerce, is one of the original and most trusted ecommerce solutions. Over the last 16 years, Searchspring has developed an entire ecommerce suite of products to hel

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 51% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Searchspring a division on Athos Commerce Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Search Efficiency
    4
    Customizability
    3
    Innovation
    3
    Search Functionality
    3
    Customer Support
    2
    Cons
    Learning Curve
    3
    Steep Learning Curve
    3
    High Learning Curve
    2
    Learning Difficulty
    2
    Billing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Searchspring a division on Athos Commerce features and usability ratings that predict user satisfaction
    8.6
    Integrations
    Average: 8.5
    9.2
    Product Display
    Average: 8.6
    8.5
    Reports & Analytics
    Average: 8.3
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    San Antonio, Texas
    Twitter
    @SearchSpring
    2,307 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    152 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Searchspring, a division of Athos Commerce, is one of the original and most trusted ecommerce solutions. Over the last 16 years, Searchspring has developed an entire ecommerce suite of products to hel

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 51% Small-Business
  • 45% Mid-Market
Searchspring a division on Athos Commerce Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Search Efficiency
4
Customizability
3
Innovation
3
Search Functionality
3
Customer Support
2
Cons
Learning Curve
3
Steep Learning Curve
3
High Learning Curve
2
Learning Difficulty
2
Billing Issues
1
Searchspring a division on Athos Commerce features and usability ratings that predict user satisfaction
8.6
Integrations
Average: 8.5
9.2
Product Display
Average: 8.6
8.5
Reports & Analytics
Average: 8.3
9.2
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Company Website
Year Founded
2007
HQ Location
San Antonio, Texas
Twitter
@SearchSpring
2,307 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
(123)4.8 out of 5
9th Easiest To Use in E-Merchandising software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Clerk.io is an all-in-one e-commerce personalization platform that improves the performance and profitability of your webstore while saving you time and driving growth for your business. By using indu

    Users
    • CEO
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 80% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Clerk.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Engagement
    1
    Customer Support
    1
    Ease of Use
    1
    Engagement
    1
    Features
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Clerk.io features and usability ratings that predict user satisfaction
    8.8
    Integrations
    Average: 8.5
    8.9
    Product Display
    Average: 8.6
    8.9
    Reports & Analytics
    Average: 8.3
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Clerk.io
    Year Founded
    2011
    HQ Location
    Copenhagen, Denmark
    Twitter
    @Clerk_io
    112 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    127 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Clerk.io is an all-in-one e-commerce personalization platform that improves the performance and profitability of your webstore while saving you time and driving growth for your business. By using indu

Users
  • CEO
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 80% Small-Business
  • 15% Mid-Market
Clerk.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Engagement
1
Customer Support
1
Ease of Use
1
Engagement
1
Features
1
Cons
This product has not yet received any negative sentiments.
Clerk.io features and usability ratings that predict user satisfaction
8.8
Integrations
Average: 8.5
8.9
Product Display
Average: 8.6
8.9
Reports & Analytics
Average: 8.3
9.5
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Seller
Clerk.io
Year Founded
2011
HQ Location
Copenhagen, Denmark
Twitter
@Clerk_io
112 Twitter followers
LinkedIn® Page
www.linkedin.com
127 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bluecore is a retail marketing platform that helps marketers turn data into revenue-generating campaigns, in minutes. With data built directly into campaign workflows alongside point-and-click predict

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 49% Mid-Market
    • 28% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bluecore Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Satisfaction
    1
    Customer Support
    1
    Experience
    1
    Features
    1
    Goal Achievement
    1
    Cons
    Difficult Learning
    1
    Difficult Navigation
    1
    Learning Curve
    1
    Navigation Difficulty
    1
    Not Intuitive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bluecore features and usability ratings that predict user satisfaction
    7.5
    Integrations
    Average: 8.5
    7.0
    Product Display
    Average: 8.6
    8.3
    Reports & Analytics
    Average: 8.3
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bluecore
    Year Founded
    2013
    HQ Location
    New York, NY
    Twitter
    @Bluecore
    3,992 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    396 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bluecore is a retail marketing platform that helps marketers turn data into revenue-generating campaigns, in minutes. With data built directly into campaign workflows alongside point-and-click predict

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 49% Mid-Market
  • 28% Enterprise
Bluecore Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Satisfaction
1
Customer Support
1
Experience
1
Features
1
Goal Achievement
1
Cons
Difficult Learning
1
Difficult Navigation
1
Learning Curve
1
Navigation Difficulty
1
Not Intuitive
1
Bluecore features and usability ratings that predict user satisfaction
7.5
Integrations
Average: 8.5
7.0
Product Display
Average: 8.6
8.3
Reports & Analytics
Average: 8.3
8.9
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Seller
Bluecore
Year Founded
2013
HQ Location
New York, NY
Twitter
@Bluecore
3,992 Twitter followers
LinkedIn® Page
www.linkedin.com
396 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Voyado is a type of software-as-a-service (SaaS) solution designed to help retail brands enhance customer engagement and foster loyalty through hyper-relevant shopping experiences. By leveraging advan

    Users
    No information available
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 51% Mid-Market
    • 29% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Voyado is a customer relationship management system that is used for creating newsletters and managing customer relationships.
    • Reviewers frequently mention the user-friendly interface, ease of integration, fast support, and continuous development of new features as key benefits of Voyado.
    • Users experienced limitations in customization options, slow response times from support, lack of detailed reports, and found Voyado to be quite expensive.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Voyado Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    24
    Customer Support
    14
    Intuitive
    14
    User-Friendly
    14
    Helpful
    13
    Cons
    Limited Features
    9
    Inadequate Reporting
    5
    Lack of Customization
    5
    Limited Customization
    5
    Missing Features
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Voyado features and usability ratings that predict user satisfaction
    6.9
    Integrations
    Average: 8.5
    5.8
    Product Display
    Average: 8.6
    5.2
    Reports & Analytics
    Average: 8.3
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Voyado
    Company Website
    Year Founded
    2005
    HQ Location
    Stockholm, SE
    LinkedIn® Page
    www.linkedin.com
    332 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Voyado is a type of software-as-a-service (SaaS) solution designed to help retail brands enhance customer engagement and foster loyalty through hyper-relevant shopping experiences. By leveraging advan

Users
No information available
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 51% Mid-Market
  • 29% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Voyado is a customer relationship management system that is used for creating newsletters and managing customer relationships.
  • Reviewers frequently mention the user-friendly interface, ease of integration, fast support, and continuous development of new features as key benefits of Voyado.
  • Users experienced limitations in customization options, slow response times from support, lack of detailed reports, and found Voyado to be quite expensive.
Voyado Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
24
Customer Support
14
Intuitive
14
User-Friendly
14
Helpful
13
Cons
Limited Features
9
Inadequate Reporting
5
Lack of Customization
5
Limited Customization
5
Missing Features
5
Voyado features and usability ratings that predict user satisfaction
6.9
Integrations
Average: 8.5
5.8
Product Display
Average: 8.6
5.2
Reports & Analytics
Average: 8.3
9.3
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Seller
Voyado
Company Website
Year Founded
2005
HQ Location
Stockholm, SE
LinkedIn® Page
www.linkedin.com
332 employees on LinkedIn®

Learn More About E-Merchandising Software

What is E-Merchandising Software?

E-merchandising software provides various optimization tools for e-commerce businesses to maximize profits for their online store. These tools can organize product displays, optimize searches, and provide personalized recommendations. The goal of e-merchandising software is to increase customer conversion and reduce cart abandonment while also encouraging a customer to purchase more during each transaction. Artificial intelligence plays a large role in e-merchandising, providing the tools to leverage past customer data and behavior to predict and influence future behavior.

Much like retail merchandising strategies that package and place items to encourage customers to purchase more or purchase certain items together, e-merchandising tools take those principles and apply them to an e-commerce setting. By also making it easier for customers to find exactly what they are looking for in an online store, customers are more likely to make a purchase.

Key Benefits of E-Merchandising Software

  • Increased customer conversion
  • Reduced cart abandonment
  • Easier site navigation for customers
  • Personalized recommendations to encourage additional purchases


Why Use E-Merchandising Software?

E-merchandising software will make your store’s content both easier to navigate and more attractive to potential customers.

Increased customer conversion — Customers who can easily find what they want are more likely to make a purchase, and so are customers who receive personalized recommendations. With e-merchandising software, your products can be presented in a way that encourages customers to buy more, in an expedited manner.

Reduced cart abandonment — A major problem that e-commerce businesses face is customers who place items in their cart but leave the site before purchasing them. With e-merchandising software, products can be presented in a way that makes them more attractive to customers (using data to determine what increases conversion) to reduce cart abandonment. The tool can also leverage data collected from customers and site visitors to improve the store over time.

Increased loyalty — Customers appreciate simple shopping experiences and personalized suggestions, so e-merchandising software can improve customer loyalty when used well. Some e-merchandising tools may even have built-in loyalty features such as accumulating points for an eventual discount or special gifts for subscribing to a newsletter that can encourage customers to return.


Who Uses E-Merchandising Software?

E-commerce business owners — This is the obvious application: those running an e-commerce business seeking to increase growth and improve sales. E-merchandising tools can certainly help with this when used correctly and expectations are tempered.

Marketers — Marketers can use e-merchandising tools to improve the presentation of their company’s or clients’ products online. By testing different approaches, they can determine which strategies work well with certain demographics and roll those changes out on a larger scale.


E-Merchandising Software Features

Product recommendations — Prominently featuring product recommendations is an effective approach to converting browsers into buyers. This can also be a good way to boost underperforming products or test display or visualization strategies.

Visual merchandising — When shopping online, how the product is represented in pictures and other visual means is all the customer has to go on when making a choice. E-merchandising tools may help adjust and test visual merchandising strategies to find the method that works best for your business and your customers.

Personalization — Every shopper appreciates personalized recommendations, and e-merchandising software provides the tools for online stores to offer product recommendations based on purchasing history and viewing history. This can increase conversion and loyalty, helping customers discover products they might not have found on their own.

Shopping cart recommendations — Much like personalized product recommendations, additional recommendations within a customer’s shopping cart can make for a quick and easy upsell as they are about to check out.

Data collection — Data is any business’ strongest tool, and e-merchandising can help your business collect data on customer shopping behavior as well as which merchandising strategies are beneficial.

Artificial intelligence — Artificial intelligence powers a variety of software, but e-merchandising can particularly benefit because of the technology's ability to create personalized recommendations. Using artificial intelligence, e-merchandising software can recommend products shoppers are likely to buy based on a variety of data collected by the tool. And as it continuously learns, the predictions will improve.