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Best Subscription Management Software

Subhransu Sahu
SS
Researched and written by Subhransu Sahu

Subscription management software helps companies track all activities related to the sale of subscription-based products. While software as a service (SaaS) is the most popular subscription type, more and more companies provide digital and even physical products as a subscription model. This type of software can be used by most departments of a subscription-based business, the most important being sales, marketing, and accounting.

Products in this category are offered either as a software suite or as standalone solutions. Suites combine multiple products such as subscription billing software and subscription revenue management software. Standalone software delivers all features for subscription management in one integrated system. Subscription management software integrates with other solutions like e-commerce platforms, payment gateways, and accounting software.

To qualify for inclusion in the Subscription Management category, a product must:

Define and manage subscription plans for software as well as digital and/or physical products
Manage pricing for subscription packages, as well as discounts and special offers
Allow users to create custom plans, bundles, and multi-year arrangements
Track the sales and revenue generated by subscription products
Manage renewals, cancelations, and any other changes to subscriptions
Identify new sales opportunities such as upsell and cross sell
Store customer information, including billing, contracts, and payments
Accommodate automatic payments from a number of different payment methods

Best Subscription Management Software At A Glance

Best for Small Businesses:
Chargebee
Chargebee
Best for Mid-Market:
Chargebee
Chargebee
Best for Enterprise:
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Highest User Satisfaction:
Chargebee
Chargebee
Best Free Software:
Chargebee
Chargebee
Show LessShow More
Best for Enterprise:
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Highest User Satisfaction:
Chargebee
Chargebee
Best Free Software:
Chargebee
Chargebee

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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150 Listings in Subscription Management Available
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Chargebee
By Chargebee
(856)4.4 out of 5
3rd Easiest To Use in Subscription Management software
View top Consulting Services for Chargebee
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. Our mission is to help businesses of all sizes grow their revenue by providing a comprehensive suite of s

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 75% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Chargebee Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    91
    Customer Support
    63
    Integrations
    58
    Subscription Management
    56
    Easy Integrations
    48
    Cons
    Poor Customer Support
    29
    Limited Functionality
    23
    Missing Features
    23
    Access Limitations
    21
    Not Intuitive
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chargebee features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Renewals
    Average: 8.9
    8.0
    Optimization
    Average: 8.4
    8.9
    Payments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chargebee
    Company Website
    Year Founded
    2011
    HQ Location
    North Bethesda, MD
    Twitter
    @chargebee
    7,335 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,190 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. Our mission is to help businesses of all sizes grow their revenue by providing a comprehensive suite of s

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 75% Small-Business
  • 21% Mid-Market
Chargebee Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
91
Customer Support
63
Integrations
58
Subscription Management
56
Easy Integrations
48
Cons
Poor Customer Support
29
Limited Functionality
23
Missing Features
23
Access Limitations
21
Not Intuitive
19
Chargebee features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.9
Renewals
Average: 8.9
8.0
Optimization
Average: 8.4
8.9
Payments
Average: 8.6
Seller Details
Seller
Chargebee
Company Website
Year Founded
2011
HQ Location
North Bethesda, MD
Twitter
@chargebee
7,335 Twitter followers
LinkedIn® Page
www.linkedin.com
1,190 employees on LinkedIn®
Sage Intacct
By Sage Software
(3,617)4.3 out of 5
Optimized for quick response
7th Easiest To Use in Subscription Management software
View top Consulting Services for Sage Intacct
Save to My Lists
Entry Level Price:$0
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sage Intacct is the flexible and scalable financial platform that delivers deep accounting capabilities to thousands of businesses across the world. Sage Intacct delivers an array of core accountin

    Users
    • Controller
    • Senior Accountant
    Industries
    • Accounting
    • Non-Profit Organization Management
    Market Segment
    • 57% Mid-Market
    • 25% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sage Intacct is a software tool designed for accounting tasks, featuring an interface for easy understanding and integration capabilities with other software providers.
    • Users frequently mention the user-friendly nature of Sage Intacct, its ease of implementation and integration, the availability of add-ons, and its ability to streamline accounting tasks and generate customizable reports.
    • Users reported issues with Sage Intacct such as slow performance, difficulties with multi-currency transactions, limitations in the consolidation module, and challenges in finding specific information without using specific search parameters.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sage Intacct Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    965
    User-Friendly
    477
    Intuitive
    454
    Reporting
    428
    Features
    331
    Cons
    Missing Features
    326
    Learning Curve
    260
    Limited Functionality
    248
    Access Limitations
    234
    Learning Difficulty
    183
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sage Intacct features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Renewals
    Average: 8.9
    9.0
    Optimization
    Average: 8.4
    8.8
    Payments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sage Software
    Company Website
    Year Founded
    1981
    HQ Location
    Newcastle
    LinkedIn® Page
    www.linkedin.com
    14,417 employees on LinkedIn®
    Ownership
    SGE.L
Product Description
How are these determined?Information
This description is provided by the seller.

Sage Intacct is the flexible and scalable financial platform that delivers deep accounting capabilities to thousands of businesses across the world. Sage Intacct delivers an array of core accountin

Users
  • Controller
  • Senior Accountant
Industries
  • Accounting
  • Non-Profit Organization Management
Market Segment
  • 57% Mid-Market
  • 25% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sage Intacct is a software tool designed for accounting tasks, featuring an interface for easy understanding and integration capabilities with other software providers.
  • Users frequently mention the user-friendly nature of Sage Intacct, its ease of implementation and integration, the availability of add-ons, and its ability to streamline accounting tasks and generate customizable reports.
  • Users reported issues with Sage Intacct such as slow performance, difficulties with multi-currency transactions, limitations in the consolidation module, and challenges in finding specific information without using specific search parameters.
Sage Intacct Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
965
User-Friendly
477
Intuitive
454
Reporting
428
Features
331
Cons
Missing Features
326
Learning Curve
260
Limited Functionality
248
Access Limitations
234
Learning Difficulty
183
Sage Intacct features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
8.7
Renewals
Average: 8.9
9.0
Optimization
Average: 8.4
8.8
Payments
Average: 8.6
Seller Details
Seller
Sage Software
Company Website
Year Founded
1981
HQ Location
Newcastle
LinkedIn® Page
www.linkedin.com
14,417 employees on LinkedIn®
Ownership
SGE.L
Get a quote

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Stripe Billing
By Stripe
(125)4.4 out of 5
12th Easiest To Use in Subscription Management software
View top Consulting Services for Stripe Billing
Save to My Lists
Entry Level Price:2.9% + 30¢ per success...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stripe Billing is a fast and flexible way to bill customers. Offer recurring payments globally and capture more revenue with Stripe’s recovery tools. Choose how you monetize, with support for tiered

    Users
    • Founder
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 78% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Stripe Billing Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    25
    Easy Integrations
    14
    Integrations
    13
    Payment Processing
    13
    Easy Setup
    11
    Cons
    Expensive
    7
    Payment Issues
    7
    Access Limitations
    6
    Billing Issues
    5
    High Fees
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Stripe Billing features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Renewals
    Average: 8.9
    9.0
    Optimization
    Average: 8.4
    9.1
    Payments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Stripe
    Company Website
    Year Founded
    2010
    HQ Location
    San Francisco, CA
    Twitter
    @stripe
    249,054 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10,671 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stripe Billing is a fast and flexible way to bill customers. Offer recurring payments globally and capture more revenue with Stripe’s recovery tools. Choose how you monetize, with support for tiered

Users
  • Founder
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 78% Small-Business
  • 17% Mid-Market
Stripe Billing Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
25
Easy Integrations
14
Integrations
13
Payment Processing
13
Easy Setup
11
Cons
Expensive
7
Payment Issues
7
Access Limitations
6
Billing Issues
5
High Fees
4
Stripe Billing features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.0
8.9
Renewals
Average: 8.9
9.0
Optimization
Average: 8.4
9.1
Payments
Average: 8.6
Seller Details
Seller
Stripe
Company Website
Year Founded
2010
HQ Location
San Francisco, CA
Twitter
@stripe
249,054 Twitter followers
LinkedIn® Page
www.linkedin.com
10,671 employees on LinkedIn®
Read Stripe Billing Reviews
Salesforce Revenue Cloud
By Salesforce
(1,387)4.2 out of 5
Optimized for quick response
View top Consulting Services for Salesforce Revenue Cloud
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesforce CPQ is designed to help sales teams configure products, set accurate pricing, and generate quotes quickly and efficiently. Salesforce CPQ automates complex sales processes by guiding reps t

    Users
    • Account Executive
    • Salesforce Developer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 44% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesforce Revenue Cloud is a platform that integrates various aspects of the revenue lifecycle, from CPQ to billing, and provides real-time visibility into sales and revenue operations.
    • Reviewers appreciate the product's user-friendly interface, its ability to streamline complex revenue processes, and its robust suite of tools that optimize the entire sales process from lead generation to contract management.
    • Users mentioned that the product can be complex and time-consuming to implement, especially for businesses with unique billing models, and that it can be challenging to integrate with legacy systems or other third-party applications.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesforce Revenue Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    158
    Revenue Management
    95
    Product Functionality
    89
    Sales Revenue
    69
    Features
    66
    Cons
    Learning Curve
    80
    Complexity
    64
    Learning Difficulty
    61
    Difficult Customization
    47
    Complex Setup
    46
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesforce Revenue Cloud features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Renewals
    Average: 8.9
    8.3
    Optimization
    Average: 8.4
    8.4
    Payments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesforce
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    584,242 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78,543 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesforce CPQ is designed to help sales teams configure products, set accurate pricing, and generate quotes quickly and efficiently. Salesforce CPQ automates complex sales processes by guiding reps t

Users
  • Account Executive
  • Salesforce Developer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 44% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesforce Revenue Cloud is a platform that integrates various aspects of the revenue lifecycle, from CPQ to billing, and provides real-time visibility into sales and revenue operations.
  • Reviewers appreciate the product's user-friendly interface, its ability to streamline complex revenue processes, and its robust suite of tools that optimize the entire sales process from lead generation to contract management.
  • Users mentioned that the product can be complex and time-consuming to implement, especially for businesses with unique billing models, and that it can be challenging to integrate with legacy systems or other third-party applications.
Salesforce Revenue Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
158
Revenue Management
95
Product Functionality
89
Sales Revenue
69
Features
66
Cons
Learning Curve
80
Complexity
64
Learning Difficulty
61
Difficult Customization
47
Complex Setup
46
Salesforce Revenue Cloud features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.5
Renewals
Average: 8.9
8.3
Optimization
Average: 8.4
8.4
Payments
Average: 8.6
Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,242 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
Get a quote
Maxio (formerly SaaSOptics and Chargify)
By Maxio
(704)4.3 out of 5
Optimized for quick response
5th Easiest To Use in Subscription Management software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At Maxio, we help B2B SaaS companies unlock their next stage of growth. Our financial operations platform is designed to meet the unique financial challenges of B2B SaaS, including billing, subscript

    Users
    • Controller
    • CFO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 41% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Maxio is a billing and revenue management software that integrates with other systems for efficient invoicing, reporting, and customer tracking.
    • Reviewers frequently mention the ease of use, robust reporting capabilities, seamless integration with other software, and quick, helpful customer support as key benefits of Maxio.
    • Users experienced issues with the complexity of certain integrations, slow performance, occasional inaccuracies in reporting, and a steep learning curve for understanding the platform's functionalities.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Maxio (formerly SaaSOptics and Chargify) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    75
    Billing Management
    50
    Integrations
    39
    Invoicing
    37
    Reporting
    37
    Cons
    Missing Features
    24
    Poor Reporting
    21
    Invoicing Issues
    20
    Poor Customer Support
    20
    Access Limitations
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Maxio (formerly SaaSOptics and Chargify) features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Renewals
    Average: 8.9
    7.1
    Optimization
    Average: 8.4
    8.0
    Payments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Maxio
    Company Website
    Year Founded
    2009
    HQ Location
    Peachtree Corners, Georgia
    Twitter
    @WeAreMaxio
    5,000 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    233 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At Maxio, we help B2B SaaS companies unlock their next stage of growth. Our financial operations platform is designed to meet the unique financial challenges of B2B SaaS, including billing, subscript

Users
  • Controller
  • CFO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 41% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Maxio is a billing and revenue management software that integrates with other systems for efficient invoicing, reporting, and customer tracking.
  • Reviewers frequently mention the ease of use, robust reporting capabilities, seamless integration with other software, and quick, helpful customer support as key benefits of Maxio.
  • Users experienced issues with the complexity of certain integrations, slow performance, occasional inaccuracies in reporting, and a steep learning curve for understanding the platform's functionalities.
Maxio (formerly SaaSOptics and Chargify) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
75
Billing Management
50
Integrations
39
Invoicing
37
Reporting
37
Cons
Missing Features
24
Poor Reporting
21
Invoicing Issues
20
Poor Customer Support
20
Access Limitations
19
Maxio (formerly SaaSOptics and Chargify) features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.4
Renewals
Average: 8.9
7.1
Optimization
Average: 8.4
8.0
Payments
Average: 8.6
Seller Details
Seller
Maxio
Company Website
Year Founded
2009
HQ Location
Peachtree Corners, Georgia
Twitter
@WeAreMaxio
5,000 Twitter followers
LinkedIn® Page
www.linkedin.com
233 employees on LinkedIn®
Get a quote
Zenskar
By Zenskar
(68)4.9 out of 5
Optimized for quick response
1st Easiest To Use in Subscription Management software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ditch clunky solutions and embrace the future of automated billing, collections, and revenue recognition with Zenskar – no coding needed. With Zenskar's visual builder, configure any pricing model

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Mid-Market
    • 34% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zenskar is a billing and revenue recognition automation platform that integrates with various systems to automate invoicing, usage tracking, and revenue recognition calculations.
    • Users like Zenskar's flexibility, its ability to integrate with various systems, and its automation features that save a lot of manual work, with many praising the platform's user-friendly interface and the support team's responsiveness.
    • Reviewers noted some minor issues during setup and a few bugs, and some mentioned a learning curve when getting used to the platform, but these were generally resolved quickly by the support team.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zenskar Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Billing Efficiency
    47
    Automation
    40
    Integrations
    37
    Easy Integrations
    35
    Ease of Use
    33
    Cons
    Software Bugs
    10
    Bug Issues
    9
    Learning Curve
    5
    Poor Customer Support
    5
    Difficult Learning
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zenskar features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.9
    Renewals
    Average: 8.9
    9.8
    Optimization
    Average: 8.4
    9.9
    Payments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zenskar
    Company Website
    Year Founded
    2022
    HQ Location
    New York
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ditch clunky solutions and embrace the future of automated billing, collections, and revenue recognition with Zenskar – no coding needed. With Zenskar's visual builder, configure any pricing model

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Mid-Market
  • 34% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zenskar is a billing and revenue recognition automation platform that integrates with various systems to automate invoicing, usage tracking, and revenue recognition calculations.
  • Users like Zenskar's flexibility, its ability to integrate with various systems, and its automation features that save a lot of manual work, with many praising the platform's user-friendly interface and the support team's responsiveness.
  • Reviewers noted some minor issues during setup and a few bugs, and some mentioned a learning curve when getting used to the platform, but these were generally resolved quickly by the support team.
Zenskar Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Billing Efficiency
47
Automation
40
Integrations
37
Easy Integrations
35
Ease of Use
33
Cons
Software Bugs
10
Bug Issues
9
Learning Curve
5
Poor Customer Support
5
Difficult Learning
4
Zenskar features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
9.9
Renewals
Average: 8.9
9.8
Optimization
Average: 8.4
9.9
Payments
Average: 8.6
Seller Details
Seller
Zenskar
Company Website
Year Founded
2022
HQ Location
New York
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
2Checkout Monetization Platform
By Verifone
(191)3.9 out of 5
14th Easiest To Use in Subscription Management software
Save to My Lists
Entry Level Price:3.5% + $0.35 per succe...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    2Checkout is the digital commerce & payments provider that helps companies sell their products and services via multiple channels, acquire customers across multiple touch points, increase customer

    Users
    • CEO
    • Owner
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 69% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • 2Checkout Monetization Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    6
    Ease of Use
    5
    Payment Processing
    4
    Easy Payments
    3
    Easy Setup
    3
    Cons
    Billing Issues
    2
    Access Limitations
    1
    Approval Process Issues
    1
    Bug Issues
    1
    Confusion
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • 2Checkout Monetization Platform features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Renewals
    Average: 8.9
    8.5
    Optimization
    Average: 8.4
    9.5
    Payments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Verifone
    Year Founded
    1981
    HQ Location
    New York, NY
    Twitter
    @VeriFone
    22,592 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,720 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

2Checkout is the digital commerce & payments provider that helps companies sell their products and services via multiple channels, acquire customers across multiple touch points, increase customer

Users
  • CEO
  • Owner
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 69% Small-Business
  • 21% Mid-Market
2Checkout Monetization Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
6
Ease of Use
5
Payment Processing
4
Easy Payments
3
Easy Setup
3
Cons
Billing Issues
2
Access Limitations
1
Approval Process Issues
1
Bug Issues
1
Confusion
1
2Checkout Monetization Platform features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.0
9.1
Renewals
Average: 8.9
8.5
Optimization
Average: 8.4
9.5
Payments
Average: 8.6
Seller Details
Seller
Verifone
Year Founded
1981
HQ Location
New York, NY
Twitter
@VeriFone
22,592 Twitter followers
LinkedIn® Page
www.linkedin.com
4,720 employees on LinkedIn®
Read 2Checkout Monetization Platform Reviews
WooCommerce Subscriptions
By Automattic Inc.
(26)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WooCommerce Subscriptions is an extension that allows WooCommerce sites to create and manage products with recurring payments.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 92% Small-Business
    • 8% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • WooCommerce Subscriptions features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Renewals
    Average: 8.9
    0.0
    No information available
    9.6
    Payments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Automattic Inc.
    Year Founded
    2005
    HQ Location
    San Francisco, CA
    Twitter
    @automattic
    56,858 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,087 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WooCommerce Subscriptions is an extension that allows WooCommerce sites to create and manage products with recurring payments.

Users
No information available
Industries
No information available
Market Segment
  • 92% Small-Business
  • 8% Mid-Market
WooCommerce Subscriptions features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.0
8.3
Renewals
Average: 8.9
0.0
No information available
9.6
Payments
Average: 8.6
Seller Details
Seller
Automattic Inc.
Year Founded
2005
HQ Location
San Francisco, CA
Twitter
@automattic
56,858 Twitter followers
LinkedIn® Page
www.linkedin.com
4,087 employees on LinkedIn®
Read WooCommerce Subscriptions Reviews
Recharge Subscriptions
By Recharge
(46)4.4 out of 5
Optimized for quick response
15th Easiest To Use in Subscription Management software
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Recharge is the leading subscription management solution. Our mission is to help brands turn one-time shoppers into loyal customers. Scalable: Grow your subscription business with Recharge and enabl

    Users
    No information available
    Industries
    • Health, Wellness and Fitness
    • Consumer Services
    Market Segment
    • 57% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Recharge Subscriptions Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Subscription Management
    8
    Customer Support
    7
    Intuitive
    4
    Reliability
    4
    Cons
    Missing Features
    4
    Limitations
    3
    Clunky Interface
    2
    Expensive
    2
    Integration Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Recharge Subscriptions features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Renewals
    Average: 8.9
    8.6
    Optimization
    Average: 8.4
    8.9
    Payments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Recharge
    Company Website
    Year Founded
    2014
    HQ Location
    Santa Monica, California
    Twitter
    @ReChargePayment
    2,421 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    535 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Recharge is the leading subscription management solution. Our mission is to help brands turn one-time shoppers into loyal customers. Scalable: Grow your subscription business with Recharge and enabl

Users
No information available
Industries
  • Health, Wellness and Fitness
  • Consumer Services
Market Segment
  • 57% Small-Business
  • 39% Mid-Market
Recharge Subscriptions Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Subscription Management
8
Customer Support
7
Intuitive
4
Reliability
4
Cons
Missing Features
4
Limitations
3
Clunky Interface
2
Expensive
2
Integration Issues
2
Recharge Subscriptions features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.9
Renewals
Average: 8.9
8.6
Optimization
Average: 8.4
8.9
Payments
Average: 8.6
Seller Details
Seller
Recharge
Company Website
Year Founded
2014
HQ Location
Santa Monica, California
Twitter
@ReChargePayment
2,421 Twitter followers
LinkedIn® Page
www.linkedin.com
535 employees on LinkedIn®
Get a quote
Paddle
By Paddle
(173)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paddle offers a comprehensive payment, tax, and subscription solution for SaaS companies. Instead of managing a fragmented payments stack, we provide an all-in-one platform that serves as your single

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 90% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Paddle Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Easy Setup
    11
    Payment Processing
    11
    Customer Support
    10
    Integrations
    10
    Cons
    Poor Customer Support
    6
    Billing Issues
    5
    Complex Interface
    5
    Expensive
    5
    Improvement Needed
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Paddle features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Renewals
    Average: 8.9
    7.8
    Optimization
    Average: 8.4
    8.6
    Payments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Paddle
    Company Website
    Year Founded
    2012
    HQ Location
    London, United Kingdom
    Twitter
    @PaddleHQ
    16,545 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    336 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paddle offers a comprehensive payment, tax, and subscription solution for SaaS companies. Instead of managing a fragmented payments stack, we provide an all-in-one platform that serves as your single

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 90% Small-Business
  • 9% Mid-Market
Paddle Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Easy Setup
11
Payment Processing
11
Customer Support
10
Integrations
10
Cons
Poor Customer Support
6
Billing Issues
5
Complex Interface
5
Expensive
5
Improvement Needed
5
Paddle features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.1
Renewals
Average: 8.9
7.8
Optimization
Average: 8.4
8.6
Payments
Average: 8.6
Seller Details
Seller
Paddle
Company Website
Year Founded
2012
HQ Location
London, United Kingdom
Twitter
@PaddleHQ
16,545 Twitter followers
LinkedIn® Page
www.linkedin.com
336 employees on LinkedIn®
Get a quote
Recurly
By Recurly
(169)4.0 out of 5
Optimized for quick response
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Recurly is a subscription management and billing platform that empowers businesses of all sizes to grow their subscription revenue. With a vision to make every brand a subscription expert, our mission

    Users
    • Product Manager
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 53% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Recurly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Customer Support
    6
    Integrations
    6
    Customer Management
    5
    Features
    5
    Cons
    Access Limitations
    3
    Billing Issues
    3
    Invoicing Issues
    3
    Limitations
    3
    Limited Customization
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Recurly features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Renewals
    Average: 8.9
    7.2
    Optimization
    Average: 8.4
    7.9
    Payments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Recurly
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @recurly
    3,570 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    298 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Recurly is a subscription management and billing platform that empowers businesses of all sizes to grow their subscription revenue. With a vision to make every brand a subscription expert, our mission

Users
  • Product Manager
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 53% Small-Business
  • 38% Mid-Market
Recurly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Customer Support
6
Integrations
6
Customer Management
5
Features
5
Cons
Access Limitations
3
Billing Issues
3
Invoicing Issues
3
Limitations
3
Limited Customization
3
Recurly features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 9.0
8.3
Renewals
Average: 8.9
7.2
Optimization
Average: 8.4
7.9
Payments
Average: 8.6
Seller Details
Seller
Recurly
Company Website
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@recurly
3,570 Twitter followers
LinkedIn® Page
www.linkedin.com
298 employees on LinkedIn®
Billsby
By Billsby
(480)4.8 out of 5
2nd Easiest To Use in Subscription Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Billsby is a feature rich “Saas” recurring payment platform, ranked as the leading subscription billing software by G2. Billsby is designed to ensure customers can go live quickly, often within 1-2 h

    Users
    • CEO
    • Owner
    Industries
    • Financial Services
    • Consumer Services
    Market Segment
    • 99% Small-Business
    • 1% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Billsby Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    52
    Ease of Use
    46
    Easy Setup
    29
    Easy Integrations
    18
    Integrations
    16
    Cons
    Poor Customer Support
    10
    Access Limitations
    9
    Billing Issues
    7
    Expensive
    6
    Limited Functionality
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Billsby features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Renewals
    Average: 8.9
    9.3
    Optimization
    Average: 8.4
    9.6
    Payments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Billsby
    Year Founded
    2016
    HQ Location
    London, Greater London
    Twitter
    @BillsbyB
    39 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    25 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Billsby is a feature rich “Saas” recurring payment platform, ranked as the leading subscription billing software by G2. Billsby is designed to ensure customers can go live quickly, often within 1-2 h

Users
  • CEO
  • Owner
Industries
  • Financial Services
  • Consumer Services
Market Segment
  • 99% Small-Business
  • 1% Mid-Market
Billsby Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
52
Ease of Use
46
Easy Setup
29
Easy Integrations
18
Integrations
16
Cons
Poor Customer Support
10
Access Limitations
9
Billing Issues
7
Expensive
6
Limited Functionality
6
Billsby features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.6
Renewals
Average: 8.9
9.3
Optimization
Average: 8.4
9.6
Payments
Average: 8.6
Seller Details
Seller
Billsby
Year Founded
2016
HQ Location
London, Greater London
Twitter
@BillsbyB
39 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
Read Billsby Reviews
Ordergroove
By Ordergroove, Inc
(46)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ordergroove ’s subscription platform helps innovative brands and retailers build ongoing, highly profitable relationships with their customers by turning one-time purchases into recurring transactions

    Users
    No information available
    Industries
    • Consumer Goods
    • Retail
    Market Segment
    • 57% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Ordergroove Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    17
    Customer Experience
    12
    Subscription Management
    11
    Features
    9
    Ease of Use
    8
    Cons
    Access Limitations
    4
    Integration Issues
    4
    Poor Customer Support
    4
    Lack of Automation
    3
    Lack of Integrations
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ordergroove features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Renewals
    Average: 8.9
    8.1
    Optimization
    Average: 8.4
    8.3
    Payments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ordergroove, Inc
    Year Founded
    2010
    HQ Location
    New York, NY
    Twitter
    @ordergroove
    787 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    123 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ordergroove ’s subscription platform helps innovative brands and retailers build ongoing, highly profitable relationships with their customers by turning one-time purchases into recurring transactions

Users
No information available
Industries
  • Consumer Goods
  • Retail
Market Segment
  • 57% Mid-Market
  • 30% Small-Business
Ordergroove Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
17
Customer Experience
12
Subscription Management
11
Features
9
Ease of Use
8
Cons
Access Limitations
4
Integration Issues
4
Poor Customer Support
4
Lack of Automation
3
Lack of Integrations
3
Ordergroove features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.5
Renewals
Average: 8.9
8.1
Optimization
Average: 8.4
8.3
Payments
Average: 8.6
Seller Details
Seller
Ordergroove, Inc
Year Founded
2010
HQ Location
New York, NY
Twitter
@ordergroove
787 Twitter followers
LinkedIn® Page
www.linkedin.com
123 employees on LinkedIn®
Read Ordergroove Reviews
PayPro Global
By PayPro Global Inc.
(86)4.9 out of 5
10th Easiest To Use in Subscription Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PayPro Global (founded 2006) is a provider of premium e-commerce solutions designed for software, Saas and digital goods companies. We deliver complete automation of the online sales management &

    Users
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 85% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • PayPro Global Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    15
    Payment Processing
    9
    Ease of Use
    6
    Features
    6
    Customer Service
    5
    Cons
    Pricing Issues
    3
    Access Limitations
    2
    Limited Customization
    2
    Outdated Design
    2
    Poor Interface Design
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • PayPro Global features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Renewals
    Average: 8.9
    9.3
    Optimization
    Average: 8.4
    9.4
    Payments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    PayPro Global Inc.
    Year Founded
    2006
    HQ Location
    Toronto, Ontario
    Twitter
    @paypro_global
    1,337 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    62 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PayPro Global (founded 2006) is a provider of premium e-commerce solutions designed for software, Saas and digital goods companies. We deliver complete automation of the online sales management &

Users
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 85% Small-Business
  • 16% Mid-Market
PayPro Global Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
15
Payment Processing
9
Ease of Use
6
Features
6
Customer Service
5
Cons
Pricing Issues
3
Access Limitations
2
Limited Customization
2
Outdated Design
2
Poor Interface Design
2
PayPro Global features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.0
9.3
Renewals
Average: 8.9
9.3
Optimization
Average: 8.4
9.4
Payments
Average: 8.6
Seller Details
Seller
PayPro Global Inc.
Year Founded
2006
HQ Location
Toronto, Ontario
Twitter
@paypro_global
1,337 Twitter followers
LinkedIn® Page
www.linkedin.com
62 employees on LinkedIn®
Read PayPro Global Reviews
Zuora Billing
By Zuora
(271)3.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zuora Billing is enabling companies to monetize new innovations fast, while scaling and automating billing processes. Companies leveraging Zuora Billing are able to unlock new growth strategies with 5

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Mid-Market
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zuora Billing Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Billing Management
    7
    Integrations
    4
    Easy Integrations
    3
    Invoicing
    3
    Cons
    Access Limitations
    3
    Implementation Difficulties
    3
    Billing Issues
    2
    Complex Implementation
    2
    Difficult Learning
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zuora Billing features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Renewals
    Average: 8.9
    8.3
    Optimization
    Average: 8.4
    9.4
    Payments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zuora
    Year Founded
    2007
    HQ Location
    Redwood City, California
    Twitter
    @Zuora
    19,587 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,676 employees on LinkedIn®
    Ownership
    NYSE: ZUO
Product Description
How are these determined?Information
This description is provided by the seller.

Zuora Billing is enabling companies to monetize new innovations fast, while scaling and automating billing processes. Companies leveraging Zuora Billing are able to unlock new growth strategies with 5

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Mid-Market
  • 35% Enterprise
Zuora Billing Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Billing Management
7
Integrations
4
Easy Integrations
3
Invoicing
3
Cons
Access Limitations
3
Implementation Difficulties
3
Billing Issues
2
Complex Implementation
2
Difficult Learning
2
Zuora Billing features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 9.0
8.8
Renewals
Average: 8.9
8.3
Optimization
Average: 8.4
9.4
Payments
Average: 8.6
Seller Details
Seller
Zuora
Year Founded
2007
HQ Location
Redwood City, California
Twitter
@Zuora
19,587 Twitter followers
LinkedIn® Page
www.linkedin.com
1,676 employees on LinkedIn®
Ownership
NYSE: ZUO
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Subscription Management Topics

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Learn More About Subscription Management Software

What is Subscription Management Software?

Subscriptions are an increasingly common sales approach with thousands of mobile apps, online services, and other solutions inviting customers to establish an extended period of consistent service, rather than paying for each interaction. To make these long-term relationships more appealing, businesses often offer additional savings or supplementary items for customers who subscribe. Along with offering subscription packages, businesses must deliver agreed upon products or services while charging predetermined amounts at the correct intervals. Subscription management tools assist with recurring payments—as well as the creation and fulfillment of subscription contracts—so companies can run effective subscription models with minimal legwork.

Subscription services can make customer support, customer retention, and the billing and invoicing process more complicated. The platforms in this category provide various tools that help manage these relationships and create winning subscription plans for a diverse customer base. The data gathered by these platforms can help employees track customers who signed up for subscriptions, the plans they signed up for, and other valuable information related to their accounts. Administrators can quickly reference these platforms if customers have multiple subscriptions, trial periods, or special offers tied to their contracts and use this information to make strategic decisions. Finally, administrators help ensure automated payments are collected, and the appropriate solutions are delivered. These modern platforms enable businesses across diverse industries to adopt a subscription model for their products or services, as well as assist businesses with existing subscription plans to streamline their processes so they can deliver improved results for the organization and its customers.

Key Benefits of Subscription Management Software

  • Stores and organizes customer information and data related to subscription services
  • Establishes and executes automated payments tied to continuous plans
  • Assists with account discounts and upgrades
  • Manages customer churn once plans are cancelled or come to an end
  • Creates opportunities for upselling and plan renewals

Why Use Subscription Management Software?

If a business runs an app, e-commerce store, delivery service, or other platform that draws loyal customers, a subscription model or a subscriber option can boost revenue numbers and service delivery agents. A subscription manager can turn this idea into a reality, allowing users to easily implement subscription options into their payment gateways. When customers sign up for products or services, they can become subscribers and have their bank card information put on file to avoid entering it again later. Once a preferred pricing plan is selected, subscribers can choose to automate their subscription payments for a set or indefinite period of time. As a subscriber base grows, sales and fulfillment teams can monitor these accounts using the subscription management platform. This ensures companies accurately charge customers and customers receive the correct services.

These platforms generate a new source of revenue and extend the customer lifecycle for many users, but they can also provide actionable data for marketing campaigns. As customers progress through their subscription terms, there are extensive opportunities for follow-ups, upsells, renewals, or offers related to additional products and services. Marketing and outreach teams can easily view information about subscribers and their plans so they can choose the optimal moments to reach out with special offers or product tips and collect feedback in the process. These personalized interactions can help minimize churn rates, while increasing revenue and customer engagement. Along the way, these platforms can minimize the stress of manual processes and ensure the timely, successful delivery of products and services to customers. Recurring revenue models like subscriptions are more prevalent now; this specialized software lets businesses of any size succeed.

Who Uses Subscription Management Software?

Based on user reviews for the platforms in this category, there are a wide range of common use cases. From mapping out the right subscription plan to handling financials related to these accounts, a number of moving parts are involved with modern subscription models. Anyone involved in this process can benefit from accessing and utilizing these tools. The following are common use cases for modern organizations.

Product and IT teams — Before a customer can purchase a subscription online, the option must be available to them. These products typically offer integrations with e-commerce software and payment gateways to create a fully operational customer portals that allow users to easily purchase subscriptions. In many cases, these online stores are moderated by product and IT specialists or web development teams. Subscription management platforms help individuals establish subscription plans and integrate them into websites, online stores, and checkout pages, offering customers an easy way to learn about and choose the plans that work best for them. If there are technical issues or an update to a plan, these experts leverage the platform to make necessary changes and ensure a smooth experience for customers and internal teams.

Customer success and customer service — When customers purchase a subscription, issues and questions might arise during the customer journey. Depending on the size of the company, customers might upgrade or downgrade their subscription at any time; renewals and cancellations could be a daily occurrence. Customer support professionals might be the first point of contact for customers, through technical support lines, online chat windows, or similar channels. These experts leverage subscription management platforms to discuss account information, subscription details, and make requested changes with customers. Seamless access to information on these platforms allows subscription service teams to handle matters without escalating or redirecting customer interactions. It is important for businesses to consider how customer service and success will be handled, and give employees the right tools to perform these functions. Subscription management platforms help employees perform their jobs and maximize customer satisfaction, retention, and revenue along the way.

Account managers — Depending on the size and scope of a subscriber base, there might be a benefit in assigning account managers to specific accounts to help guide consumers’ experiences and ensure they get the most out of a product or service. Account managers must have access to subscription details and the customers who signed up for different plans, along with the ability to modify accounts. These specialized platforms can quickly become an asset in the daily functions of account managers who handle important subscriber accounts.

Subscription Management Software Features

The following are some common functionalities found within this type of software.

Plan management — When considering a subscription model for products or services, there are countless ways a business might structure them out. Plan management tools allow users to design the options that make the most sense for customers and a business. Each plan has different contract lengths, prices, feature packages, and payment options. Subscription managers help companies construct and edit these plans on the backend before they are added to the product listings or checkout pages on a website. Once plans are created, a company might modify the details, from the names of plans to temporary discounts. Plan management features allow users to update plans at any point based on these strategic decisions. They might also offer tools for trial periods and other plan features that can help market them to the right customers at the right time, and attract new users who are not ready to commit to a full subscription.

Subscription lifecycle management — As customers purchase different subscription plans, companies with subscription-based models encounter a wide range of scenarios related to their success. The subscription lifecycle for an average customer might include changes to payment information, plan upgrades or downgrades, and renewals or cancellations. The employees assigned to handle these matters can leverage platforms to access customer account information and make appropriate updates based on customer inquiries. There are opportunities to upsell on basic plans to premium subscriptions after a trial or discounted subscription. Subscription lifecycle management features enable employees to identify opportunities and engage with customers to make changes to their accounts. These tools help establish automated recurring payments and help customers stop payments.