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Best E-commerce Fraud Protection Software

Subhransu Sahu
SS
Researched and written by Subhransu Sahu

E-commerce fraud protection software helps e-commerce businesses detect high-risk transactions and analyze risk factors to prevent and reduce fraudulent online behavior. Fraud protection software reduces e-commerce businesses’ exposure to fraudulent product orders and payments by applying algorithm-based analysis to assess the potential risk of each transaction. E-commerce businesses are particularly susceptible to fraud attempts when transactions are placed on unsecured websites or mobile devices.

E-commerce fraud protection software analyzes information from many sources before recommending approval or rejection of transactions. The software identifies anomalies and prevents potential chargebacks and lost revenue.

E-commerce fraud protection software integrates with e-commerce platforms, shopping cart software, and web security software.

To qualify for inclusion in the E-commerce Fraud Protection category, a product must:

Provide algorithms to monitor for possible fraudulent or high-risk online activity
Define rules to identify and analyze suspicious e-commerce purchasing behavior
Include workflows to review, approve, or decline high-risk e-commerce transactions
Comply with regulations to prevent online fraud and protect sensitive information
Deliver reports and insights on reviewed transactions, chargebacks, and false declines

Best E-commerce Fraud Protection Software At A Glance

Best for Small Businesses:
ClearSale
ClearSale
Best for Mid-Market:
Sift
Sift
Best for Enterprise:
Sift
Sift
Highest User Satisfaction:
Sift
Sift
Best Free Software:
Signifyd
Signifyd
Show LessShow More
Best for Enterprise:
Sift
Sift
Highest User Satisfaction:
Sift
Sift
Best Free Software:
Signifyd
Signifyd

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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239 Listings in E-commerce Fraud Protection Available
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Sift
By Sift's AI-Powered Fraud Decisioning Platform
(439)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sift is the AI-powered fraud platform securing digital trust for leading global businesses. Our deep investments in machine learning and user identity, a data network scoring 1 trillion events per yea

    Users
    • Risk Investigator
    • Fraud Analyst
    Industries
    • Financial Services
    • Consumer Services
    Market Segment
    • 55% Mid-Market
    • 29% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sift is a tool used for ensuring customer account safety, identifying potential fraud, and providing insights into financial behavior.
    • Reviewers appreciate Sift's ability to provide detailed information about accounts, its ease of use, and its effectiveness in identifying and mitigating fraudulent activities.
    • Reviewers mentioned issues with understanding the Sift score calculation, occasional system slowdowns, and a desire for more detailed device information.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sift Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    123
    Fraud Prevention
    111
    Data Analysis
    80
    Fraud Detection
    60
    Detection Efficiency
    59
    Cons
    Inaccuracy
    52
    Insufficient Information
    38
    Lack of Clarity
    28
    Insufficient Data
    24
    Complexity
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sift features and usability ratings that predict user satisfaction
    8.8
    ID Analytics
    Average: 8.9
    9.0
    Transaction Scoring
    Average: 9.0
    8.9
    Intelligence Reporting
    Average: 9.0
    8.9
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sift's AI-Powered Fraud Decisioning Platform
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @GetSift
    9,682 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sift is the AI-powered fraud platform securing digital trust for leading global businesses. Our deep investments in machine learning and user identity, a data network scoring 1 trillion events per yea

Users
  • Risk Investigator
  • Fraud Analyst
Industries
  • Financial Services
  • Consumer Services
Market Segment
  • 55% Mid-Market
  • 29% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sift is a tool used for ensuring customer account safety, identifying potential fraud, and providing insights into financial behavior.
  • Reviewers appreciate Sift's ability to provide detailed information about accounts, its ease of use, and its effectiveness in identifying and mitigating fraudulent activities.
  • Reviewers mentioned issues with understanding the Sift score calculation, occasional system slowdowns, and a desire for more detailed device information.
Sift Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
123
Fraud Prevention
111
Data Analysis
80
Fraud Detection
60
Detection Efficiency
59
Cons
Inaccuracy
52
Insufficient Information
38
Lack of Clarity
28
Insufficient Data
24
Complexity
22
Sift features and usability ratings that predict user satisfaction
8.8
ID Analytics
Average: 8.9
9.0
Transaction Scoring
Average: 9.0
8.9
Intelligence Reporting
Average: 9.0
8.9
Quality of Support
Average: 9.2
Seller Details
Seller
Sift's AI-Powered Fraud Decisioning Platform
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@GetSift
9,682 Twitter followers
LinkedIn® Page
www.linkedin.com
339 employees on LinkedIn®
Get a quote
ClearSale
By ClearSale
(200)4.7 out of 5
Optimized for quick response
9th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClearSale is the most complete ecommerce fraud protection solution. We combine advanced statistical technology with the world’s largest team of specialized fraud analysts, for a balanced, real-world a

    Users
    • CEO
    • Owner
    Industries
    • Retail
    • Health, Wellness and Fitness
    Market Segment
    • 81% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ClearSale Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Fraud Prevention
    15
    Protection
    10
    Customer Support
    8
    Fraud Protection
    8
    Detection Efficiency
    7
    Cons
    Inefficient Process
    5
    Poor Customer Support
    5
    Time Inefficiency
    5
    Email Issues
    4
    Slow Processing
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ClearSale features and usability ratings that predict user satisfaction
    8.9
    ID Analytics
    Average: 8.9
    9.0
    Transaction Scoring
    Average: 9.0
    9.0
    Intelligence Reporting
    Average: 9.0
    9.0
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ClearSale
    Company Website
    Year Founded
    2001
    HQ Location
    Barueri, São Paulo, Brazil
    Twitter
    @clearsale
    1,062 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,271 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClearSale is the most complete ecommerce fraud protection solution. We combine advanced statistical technology with the world’s largest team of specialized fraud analysts, for a balanced, real-world a

Users
  • CEO
  • Owner
Industries
  • Retail
  • Health, Wellness and Fitness
Market Segment
  • 81% Small-Business
  • 14% Mid-Market
ClearSale Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Fraud Prevention
15
Protection
10
Customer Support
8
Fraud Protection
8
Detection Efficiency
7
Cons
Inefficient Process
5
Poor Customer Support
5
Time Inefficiency
5
Email Issues
4
Slow Processing
4
ClearSale features and usability ratings that predict user satisfaction
8.9
ID Analytics
Average: 8.9
9.0
Transaction Scoring
Average: 9.0
9.0
Intelligence Reporting
Average: 9.0
9.0
Quality of Support
Average: 9.2
Seller Details
Seller
ClearSale
Company Website
Year Founded
2001
HQ Location
Barueri, São Paulo, Brazil
Twitter
@clearsale
1,062 Twitter followers
LinkedIn® Page
www.linkedin.com
2,271 employees on LinkedIn®
Get a quote

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Signifyd
By Signifyd
(304)4.6 out of 5
Optimized for quick response
7th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Signifyd is a commerce protection provider that addresses fraud and abuse challenges at key conversion points across the ecommerce shopper journey from account creation to checkout to return request.

    Users
    • General Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 49% Small-Business
    • 46% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Signifyd is a fraud protection and prevention tool for online payments, securing ecommerce platforms from fraud issues and abused chargebacks.
    • Reviewers appreciate Signifyd's automated actions, its ability to protect ecommerce stores from fraudulent profiles, and its integration with Shopify for seamless customer payment experiences.
    • Users reported that Signifyd can be complicated to use initially, is quite expensive for medium businesses, and its analytics report can be confusing to understand.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Signifyd Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Fraud Prevention
    20
    Ease of Use
    16
    Fraud Detection
    13
    Fraud Protection
    12
    Efficiency
    11
    Cons
    Lack of Clarity
    5
    Limited Features
    4
    Order Rejections
    4
    Improvement Needed
    3
    Limited Customization
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Signifyd features and usability ratings that predict user satisfaction
    9.0
    ID Analytics
    Average: 8.9
    9.2
    Transaction Scoring
    Average: 9.0
    9.0
    Intelligence Reporting
    Average: 9.0
    9.0
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Signifyd
    Company Website
    Year Founded
    2011
    HQ Location
    San Jose, California
    Twitter
    @signifyd
    1,876 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    527 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Signifyd is a commerce protection provider that addresses fraud and abuse challenges at key conversion points across the ecommerce shopper journey from account creation to checkout to return request.

Users
  • General Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 49% Small-Business
  • 46% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Signifyd is a fraud protection and prevention tool for online payments, securing ecommerce platforms from fraud issues and abused chargebacks.
  • Reviewers appreciate Signifyd's automated actions, its ability to protect ecommerce stores from fraudulent profiles, and its integration with Shopify for seamless customer payment experiences.
  • Users reported that Signifyd can be complicated to use initially, is quite expensive for medium businesses, and its analytics report can be confusing to understand.
Signifyd Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Fraud Prevention
20
Ease of Use
16
Fraud Detection
13
Fraud Protection
12
Efficiency
11
Cons
Lack of Clarity
5
Limited Features
4
Order Rejections
4
Improvement Needed
3
Limited Customization
3
Signifyd features and usability ratings that predict user satisfaction
9.0
ID Analytics
Average: 8.9
9.2
Transaction Scoring
Average: 9.0
9.0
Intelligence Reporting
Average: 9.0
9.0
Quality of Support
Average: 9.2
Seller Details
Seller
Signifyd
Company Website
Year Founded
2011
HQ Location
San Jose, California
Twitter
@signifyd
1,876 Twitter followers
LinkedIn® Page
www.linkedin.com
527 employees on LinkedIn®
Get a quote
NoFraud
By NoFraud
(183)4.7 out of 5
Optimized for quick response
1st Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At NoFraud, we know that preventing fraud isn’t just about avoiding losses but elevating customer experiences. NoFraud is an eCommerce fraud prevention and checkout solution that protects businesses

    Users
    • CEO
    • Owner
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 70% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NoFraud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Fraud Prevention
    28
    Ease of Use
    21
    Efficiency
    17
    Customer Support
    15
    Ease of Setup
    15
    Cons
    False Positives
    7
    Fraud Management
    7
    Lack of Clarity
    6
    False Alarms
    4
    Poor Customer Support
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NoFraud features and usability ratings that predict user satisfaction
    9.2
    ID Analytics
    Average: 8.9
    9.3
    Transaction Scoring
    Average: 9.0
    9.1
    Intelligence Reporting
    Average: 9.0
    9.5
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NoFraud
    Company Website
    Year Founded
    2014
    HQ Location
    New York, US
    Twitter
    @NoFraudOnline
    150 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At NoFraud, we know that preventing fraud isn’t just about avoiding losses but elevating customer experiences. NoFraud is an eCommerce fraud prevention and checkout solution that protects businesses

Users
  • CEO
  • Owner
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 70% Small-Business
  • 28% Mid-Market
NoFraud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Fraud Prevention
28
Ease of Use
21
Efficiency
17
Customer Support
15
Ease of Setup
15
Cons
False Positives
7
Fraud Management
7
Lack of Clarity
6
False Alarms
4
Poor Customer Support
4
NoFraud features and usability ratings that predict user satisfaction
9.2
ID Analytics
Average: 8.9
9.3
Transaction Scoring
Average: 9.0
9.1
Intelligence Reporting
Average: 9.0
9.5
Quality of Support
Average: 9.2
Seller Details
Seller
NoFraud
Company Website
Year Founded
2014
HQ Location
New York, US
Twitter
@NoFraudOnline
150 Twitter followers
LinkedIn® Page
www.linkedin.com
95 employees on LinkedIn®
Get a quote
SEON. Fraud Fighters
By SEON. Fraud Fighters
(310)4.6 out of 5
Optimized for quick response
8th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
Entry Level Price:Starting at €599.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SEON is transforming how top-tier fraud and risk teams combat fraud. Our fraud and AML platform empowers businesses to detect and prevent potential threats before they happen. An API-first approach le

    Users
    • Fraud Analyst
    • Fraud Manager
    Industries
    • Gambling & Casinos
    • Financial Services
    Market Segment
    • 50% Mid-Market
    • 36% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SEON is a fraud prevention system that assists businesses in detecting fraudulent activities and provides detailed information on transactions and customer behavior.
    • Users like the user-friendly environment of SEON, its efficient customer service, the ability to create custom rules, and the detailed information it provides on transactions and customer behavior.
    • Users experienced a steep learning curve when first using SEON, some found the default rules around email address or phone number not always accurate, and others reported that the system sometimes links players where there are no links, mainly with Device hash and Browser hash.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SEON. Fraud Fighters Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Customer Support
    16
    Features
    13
    Fraud Prevention
    12
    Rule Customization
    12
    Cons
    Data Inaccuracy
    6
    Access Limitations
    5
    False Positives
    4
    Limited Access
    4
    Slow Performance
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SEON. Fraud Fighters features and usability ratings that predict user satisfaction
    9.0
    ID Analytics
    Average: 8.9
    9.3
    Transaction Scoring
    Average: 9.0
    8.9
    Intelligence Reporting
    Average: 9.0
    9.4
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SEON. Fraud Fighters
    Company Website
    Year Founded
    2017
    HQ Location
    Austin, Texas, United States
    Twitter
    @seon_tech
    1,878 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    364 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SEON is transforming how top-tier fraud and risk teams combat fraud. Our fraud and AML platform empowers businesses to detect and prevent potential threats before they happen. An API-first approach le

Users
  • Fraud Analyst
  • Fraud Manager
Industries
  • Gambling & Casinos
  • Financial Services
Market Segment
  • 50% Mid-Market
  • 36% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SEON is a fraud prevention system that assists businesses in detecting fraudulent activities and provides detailed information on transactions and customer behavior.
  • Users like the user-friendly environment of SEON, its efficient customer service, the ability to create custom rules, and the detailed information it provides on transactions and customer behavior.
  • Users experienced a steep learning curve when first using SEON, some found the default rules around email address or phone number not always accurate, and others reported that the system sometimes links players where there are no links, mainly with Device hash and Browser hash.
SEON. Fraud Fighters Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Customer Support
16
Features
13
Fraud Prevention
12
Rule Customization
12
Cons
Data Inaccuracy
6
Access Limitations
5
False Positives
4
Limited Access
4
Slow Performance
4
SEON. Fraud Fighters features and usability ratings that predict user satisfaction
9.0
ID Analytics
Average: 8.9
9.3
Transaction Scoring
Average: 9.0
8.9
Intelligence Reporting
Average: 9.0
9.4
Quality of Support
Average: 9.2
Seller Details
Seller
SEON. Fraud Fighters
Company Website
Year Founded
2017
HQ Location
Austin, Texas, United States
Twitter
@seon_tech
1,878 Twitter followers
LinkedIn® Page
www.linkedin.com
364 employees on LinkedIn®
Get a quote
Kount
By Kount, an Equifax Company
(112)4.8 out of 5
Optimized for quick response
15th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kount is trust and safety technology. Businesses pick the solutions that are relevant to their unique challenges, and we help them grow with confidence — no matter the industry. We use data-driven

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 46% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kount Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Fraud Prevention
    12
    Customer Support
    8
    Detection Efficiency
    6
    Ease of Use
    6
    Data Analysis
    5
    Cons
    Lack of Clarity
    4
    Not User-Friendly
    3
    Complex Usability
    2
    Inaccuracy
    2
    Inconvenience
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kount features and usability ratings that predict user satisfaction
    9.1
    ID Analytics
    Average: 8.9
    9.2
    Transaction Scoring
    Average: 9.0
    9.2
    Intelligence Reporting
    Average: 9.0
    9.5
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kount, an Equifax Company
    Company Website
    Year Founded
    2007
    HQ Location
    Boise, ID
    Twitter
    @KountInc
    2,465 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    254 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kount is trust and safety technology. Businesses pick the solutions that are relevant to their unique challenges, and we help them grow with confidence — no matter the industry. We use data-driven

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 46% Mid-Market
  • 33% Small-Business
Kount Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Fraud Prevention
12
Customer Support
8
Detection Efficiency
6
Ease of Use
6
Data Analysis
5
Cons
Lack of Clarity
4
Not User-Friendly
3
Complex Usability
2
Inaccuracy
2
Inconvenience
2
Kount features and usability ratings that predict user satisfaction
9.1
ID Analytics
Average: 8.9
9.2
Transaction Scoring
Average: 9.0
9.2
Intelligence Reporting
Average: 9.0
9.5
Quality of Support
Average: 9.2
Seller Details
Seller
Kount, an Equifax Company
Company Website
Year Founded
2007
HQ Location
Boise, ID
Twitter
@KountInc
2,465 Twitter followers
LinkedIn® Page
www.linkedin.com
254 employees on LinkedIn®
Get a quote
Identity Review 360
By Ekata
(52)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ekata is a powerful identity verification and fraud detection and prevention platform designed to help businesses in the ecommerce, financial services and payments industries verify and authenticate t

    Users
    • Risk Investigator
    Industries
    • Financial Services
    • Retail
    Market Segment
    • 56% Mid-Market
    • 31% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Identity Review 360 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Accuracy
    11
    Fraud Detection
    9
    Detailed Information
    7
    Identity Verification
    7
    Cons
    Inaccuracy
    5
    Lack of Clarity
    4
    Search Functionality
    4
    Information Overload
    3
    Learning Difficulty
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Identity Review 360 features and usability ratings that predict user satisfaction
    9.1
    ID Analytics
    Average: 8.9
    9.5
    Transaction Scoring
    Average: 9.0
    9.3
    Intelligence Reporting
    Average: 9.0
    9.1
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ekata
    HQ Location
    Seattle, Washington
    Twitter
    @EkataGlobal
    601 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    158 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ekata is a powerful identity verification and fraud detection and prevention platform designed to help businesses in the ecommerce, financial services and payments industries verify and authenticate t

Users
  • Risk Investigator
Industries
  • Financial Services
  • Retail
Market Segment
  • 56% Mid-Market
  • 31% Enterprise
Identity Review 360 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Accuracy
11
Fraud Detection
9
Detailed Information
7
Identity Verification
7
Cons
Inaccuracy
5
Lack of Clarity
4
Search Functionality
4
Information Overload
3
Learning Difficulty
2
Identity Review 360 features and usability ratings that predict user satisfaction
9.1
ID Analytics
Average: 8.9
9.5
Transaction Scoring
Average: 9.0
9.3
Intelligence Reporting
Average: 9.0
9.1
Quality of Support
Average: 9.2
Seller Details
Seller
Ekata
HQ Location
Seattle, Washington
Twitter
@EkataGlobal
601 Twitter followers
LinkedIn® Page
www.linkedin.com
158 employees on LinkedIn®
Read Identity Review 360 Reviews
Fingerprint
By Fingerprint
(98)4.6 out of 5
3rd Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
Entry Level Price:Starting at $99.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    So powerful, many of our competitors listed here on G2 use Fingerprint open-source under the hood. Stop fraud, detect bots, or delight customers with our device intelligence API. Fingerprint offers

    Users
    No information available
    Industries
    • Financial Services
    • Computer Software
    Market Segment
    • 47% Small-Business
    • 42% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • FingerprintJS is a digital fingerprint platform designed to assess the fraud level of users and prevent fraudulent activity by generating unique device identifiers.
    • Reviewers frequently mention the platform's high accuracy in identifying devices, its seamless integration with existing systems, and the invaluable real-time insights it provides for security and fraud prevention.
    • Users experienced issues with the initial setup being complex, the platform's reporting capabilities being weak, and the fingerprint changing frequently in some browsers, as well as concerns about the high cost of the service.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Fingerprint Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    35
    Easy Integrations
    32
    Accuracy
    29
    Fraud Prevention
    27
    Detection Efficiency
    21
    Cons
    Expensive
    24
    Inaccuracy
    13
    Inflexible Pricing
    8
    Limited Features
    8
    False Positives
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fingerprint features and usability ratings that predict user satisfaction
    8.9
    ID Analytics
    Average: 8.9
    8.1
    Transaction Scoring
    Average: 9.0
    8.8
    Intelligence Reporting
    Average: 9.0
    9.4
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Fingerprint
    Company Website
    Year Founded
    2019
    HQ Location
    Chicago, US
    Twitter
    @FingerprintJS
    570 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    132 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

So powerful, many of our competitors listed here on G2 use Fingerprint open-source under the hood. Stop fraud, detect bots, or delight customers with our device intelligence API. Fingerprint offers

Users
No information available
Industries
  • Financial Services
  • Computer Software
Market Segment
  • 47% Small-Business
  • 42% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • FingerprintJS is a digital fingerprint platform designed to assess the fraud level of users and prevent fraudulent activity by generating unique device identifiers.
  • Reviewers frequently mention the platform's high accuracy in identifying devices, its seamless integration with existing systems, and the invaluable real-time insights it provides for security and fraud prevention.
  • Users experienced issues with the initial setup being complex, the platform's reporting capabilities being weak, and the fingerprint changing frequently in some browsers, as well as concerns about the high cost of the service.
Fingerprint Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Easy Integrations
32
Accuracy
29
Fraud Prevention
27
Detection Efficiency
21
Cons
Expensive
24
Inaccuracy
13
Inflexible Pricing
8
Limited Features
8
False Positives
6
Fingerprint features and usability ratings that predict user satisfaction
8.9
ID Analytics
Average: 8.9
8.1
Transaction Scoring
Average: 9.0
8.8
Intelligence Reporting
Average: 9.0
9.4
Quality of Support
Average: 9.2
Seller Details
Seller
Fingerprint
Company Website
Year Founded
2019
HQ Location
Chicago, US
Twitter
@FingerprintJS
570 Twitter followers
LinkedIn® Page
www.linkedin.com
132 employees on LinkedIn®
Get a quote
Riskified
By Riskified
(214)4.5 out of 5
Optimized for quick response
13th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Riskified is the market's smartest and most accurate eCommerce fraud management partner, with a machine learning platform powered by a global merchant network to minimize fraud and maximize net revenu

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 50% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Riskified Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Account Management
    1
    Efficiency
    1
    Fraud Prevention
    1
    Security
    1
    Usability
    1
    Cons
    Improvement Needed
    1
    Insufficient Data
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Riskified features and usability ratings that predict user satisfaction
    8.5
    ID Analytics
    Average: 8.9
    8.6
    Transaction Scoring
    Average: 9.0
    8.5
    Intelligence Reporting
    Average: 9.0
    9.2
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Riskified
    Company Website
    Year Founded
    2013
    HQ Location
    New York, NY
    Twitter
    @Riskified
    1,852 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    719 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Riskified is the market's smartest and most accurate eCommerce fraud management partner, with a machine learning platform powered by a global merchant network to minimize fraud and maximize net revenu

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 50% Mid-Market
  • 32% Small-Business
Riskified Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Account Management
1
Efficiency
1
Fraud Prevention
1
Security
1
Usability
1
Cons
Improvement Needed
1
Insufficient Data
1
Riskified features and usability ratings that predict user satisfaction
8.5
ID Analytics
Average: 8.9
8.6
Transaction Scoring
Average: 9.0
8.5
Intelligence Reporting
Average: 9.0
9.2
Quality of Support
Average: 9.2
Seller Details
Seller
Riskified
Company Website
Year Founded
2013
HQ Location
New York, NY
Twitter
@Riskified
1,852 Twitter followers
LinkedIn® Page
www.linkedin.com
719 employees on LinkedIn®
Get a quote
Sumsub
By Sumsub
(100)4.6 out of 5
Optimized for quick response
10th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC/AML, KYB, Travel Rule, Transaction Monitoring and Fraud Prevention solutions, you can orchestra

    Users
    No information available
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 56% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sumsub is a verification solution that integrates with existing systems to streamline verification processes and maintain compliance and security.
    • Users like Sumsub's user-friendly interface, efficient verification, seamless integration, responsive customer support, and the incorporation of customer data, attachments, photos, and watchlist checks within the same page.
    • Reviewers noted occasional delays in the verification process during peak times, system glitches, slow customer support response, and difficulties in integrating it into the work.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sumsub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    46
    Customer Support
    33
    User Interface
    28
    Verification Efficiency
    28
    Features
    23
    Cons
    Verification Issues
    22
    False Positives
    14
    Data Inaccuracy
    10
    Inaccuracy
    9
    System Errors
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sumsub features and usability ratings that predict user satisfaction
    9.5
    ID Analytics
    Average: 8.9
    9.2
    Transaction Scoring
    Average: 9.0
    9.5
    Intelligence Reporting
    Average: 9.0
    8.9
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sumsub
    Company Website
    Year Founded
    2015
    HQ Location
    London
    Twitter
    @Sumsubcom
    5,096 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    694 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC/AML, KYB, Travel Rule, Transaction Monitoring and Fraud Prevention solutions, you can orchestra

Users
No information available
Industries
  • Financial Services
  • Banking
Market Segment
  • 56% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sumsub is a verification solution that integrates with existing systems to streamline verification processes and maintain compliance and security.
  • Users like Sumsub's user-friendly interface, efficient verification, seamless integration, responsive customer support, and the incorporation of customer data, attachments, photos, and watchlist checks within the same page.
  • Reviewers noted occasional delays in the verification process during peak times, system glitches, slow customer support response, and difficulties in integrating it into the work.
Sumsub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
46
Customer Support
33
User Interface
28
Verification Efficiency
28
Features
23
Cons
Verification Issues
22
False Positives
14
Data Inaccuracy
10
Inaccuracy
9
System Errors
9
Sumsub features and usability ratings that predict user satisfaction
9.5
ID Analytics
Average: 8.9
9.2
Transaction Scoring
Average: 9.0
9.5
Intelligence Reporting
Average: 9.0
8.9
Quality of Support
Average: 9.2
Seller Details
Seller
Sumsub
Company Website
Year Founded
2015
HQ Location
London
Twitter
@Sumsubcom
5,096 Twitter followers
LinkedIn® Page
www.linkedin.com
694 employees on LinkedIn®
IPQS
By IPQualityScore
(111)4.6 out of 5
5th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IPQS is a comprehensive fraud prevention platform designed to help users detect and prevent sophisticated fraud across multiple channels in real-time. Using our own exclusive data gathered from 10,000

    Users
    • Project Manager
    Industries
    • Apparel & Fashion
    • Information Technology and Services
    Market Segment
    • 63% Small-Business
    • 24% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • IPQS is a service that offers tools for detecting fraudulent activities, verifying email accounts, and screening prospective clients.
    • Reviewers frequently mention the high accuracy, speed, and dependability of IPQS, along with its useful features such as fraud scoring, web profiling, and data breach options.
    • Users reported that IPQS can be slow with many panels open, lacks complex data analysis tools, and is more expensive compared to other IP lookup services.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • IPQS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    40
    Ease of Use
    35
    Data Accuracy
    34
    Fraud Detection
    31
    Efficiency
    28
    Cons
    Expensive
    23
    Poor Interface Design
    8
    False Positives
    7
    Fraud Management
    6
    Improvement Needed
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IPQS features and usability ratings that predict user satisfaction
    9.7
    ID Analytics
    Average: 8.9
    9.3
    Transaction Scoring
    Average: 9.0
    9.1
    Intelligence Reporting
    Average: 9.0
    9.1
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IPQualityScore
    Year Founded
    2011
    HQ Location
    Las Vegas, US
    Twitter
    @IPQS
    294 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    49 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IPQS is a comprehensive fraud prevention platform designed to help users detect and prevent sophisticated fraud across multiple channels in real-time. Using our own exclusive data gathered from 10,000

Users
  • Project Manager
Industries
  • Apparel & Fashion
  • Information Technology and Services
Market Segment
  • 63% Small-Business
  • 24% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • IPQS is a service that offers tools for detecting fraudulent activities, verifying email accounts, and screening prospective clients.
  • Reviewers frequently mention the high accuracy, speed, and dependability of IPQS, along with its useful features such as fraud scoring, web profiling, and data breach options.
  • Users reported that IPQS can be slow with many panels open, lacks complex data analysis tools, and is more expensive compared to other IP lookup services.
IPQS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
40
Ease of Use
35
Data Accuracy
34
Fraud Detection
31
Efficiency
28
Cons
Expensive
23
Poor Interface Design
8
False Positives
7
Fraud Management
6
Improvement Needed
6
IPQS features and usability ratings that predict user satisfaction
9.7
ID Analytics
Average: 8.9
9.3
Transaction Scoring
Average: 9.0
9.1
Intelligence Reporting
Average: 9.0
9.1
Quality of Support
Average: 9.2
Seller Details
Seller
IPQualityScore
Year Founded
2011
HQ Location
Las Vegas, US
Twitter
@IPQS
294 Twitter followers
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®
Read IPQS Reviews
TruValidate
By TransUnion
(68)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TransUnion’s IDVision with iovation fraud and identity suite of solutions unite both consumer and device identities to detect threats across markets while ensuring friction-right user experiences. IDV

    Users
    No information available
    Industries
    • Financial Services
    • Insurance
    Market Segment
    • 54% Mid-Market
    • 43% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TruValidate features and usability ratings that predict user satisfaction
    8.7
    ID Analytics
    Average: 8.9
    8.6
    Transaction Scoring
    Average: 9.0
    8.8
    Intelligence Reporting
    Average: 9.0
    9.2
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TransUnion
    HQ Location
    Chicago, Illinois
    Twitter
    @TransUnion
    29,989 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15,524 employees on LinkedIn®
    Ownership
    NYSE:TRU
    Total Revenue (USD mm)
    $2,656
Product Description
How are these determined?Information
This description is provided by the seller.

TransUnion’s IDVision with iovation fraud and identity suite of solutions unite both consumer and device identities to detect threats across markets while ensuring friction-right user experiences. IDV

Users
No information available
Industries
  • Financial Services
  • Insurance
Market Segment
  • 54% Mid-Market
  • 43% Small-Business
TruValidate features and usability ratings that predict user satisfaction
8.7
ID Analytics
Average: 8.9
8.6
Transaction Scoring
Average: 9.0
8.8
Intelligence Reporting
Average: 9.0
9.2
Quality of Support
Average: 9.2
Seller Details
Seller
TransUnion
HQ Location
Chicago, Illinois
Twitter
@TransUnion
29,989 Twitter followers
LinkedIn® Page
www.linkedin.com
15,524 employees on LinkedIn®
Ownership
NYSE:TRU
Total Revenue (USD mm)
$2,656
Read TruValidate Reviews
Stripe Radar
By Stripe
(17)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stripe Radar is a fraud prevention solution that uses machine learning to reduce fraud and approve more legitimate transactions globally—all with zero code required. Radar for Fraud Teams helps you fi

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
    • 6% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Stripe Radar features and usability ratings that predict user satisfaction
    9.0
    ID Analytics
    Average: 8.9
    9.0
    Transaction Scoring
    Average: 9.0
    8.9
    Intelligence Reporting
    Average: 9.0
    9.2
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Stripe
    Year Founded
    2010
    HQ Location
    San Francisco, CA
    Twitter
    @stripe
    249,054 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10,671 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stripe Radar is a fraud prevention solution that uses machine learning to reduce fraud and approve more legitimate transactions globally—all with zero code required. Radar for Fraud Teams helps you fi

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
  • 6% Mid-Market
Stripe Radar features and usability ratings that predict user satisfaction
9.0
ID Analytics
Average: 8.9
9.0
Transaction Scoring
Average: 9.0
8.9
Intelligence Reporting
Average: 9.0
9.2
Quality of Support
Average: 9.2
Seller Details
Seller
Stripe
Year Founded
2010
HQ Location
San Francisco, CA
Twitter
@stripe
249,054 Twitter followers
LinkedIn® Page
www.linkedin.com
10,671 employees on LinkedIn®
Read Stripe Radar Reviews
Dynamics 365 Fraud Protection
By Microsoft
(15)4.5 out of 5
View top Consulting Services for Dynamics 365 Fraud Protection
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Help protect your e-commerce business—and your customers—against fraud to help drive down costs, achieve higher revenue, and improve your customers’ shopping experience.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Mid-Market
    • 27% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dynamics 365 Fraud Protection features and usability ratings that predict user satisfaction
    8.6
    ID Analytics
    Average: 8.9
    9.2
    Transaction Scoring
    Average: 9.0
    9.4
    Intelligence Reporting
    Average: 9.0
    9.8
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,031,499 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    238,990 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Help protect your e-commerce business—and your customers—against fraud to help drive down costs, achieve higher revenue, and improve your customers’ shopping experience.

Users
No information available
Industries
No information available
Market Segment
  • 67% Mid-Market
  • 27% Small-Business
Dynamics 365 Fraud Protection features and usability ratings that predict user satisfaction
8.6
ID Analytics
Average: 8.9
9.2
Transaction Scoring
Average: 9.0
9.4
Intelligence Reporting
Average: 9.0
9.8
Quality of Support
Average: 9.2
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,031,499 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
Read Dynamics 365 Fraud Protection Reviews
Token of Trust
By Token of Trust
(39)4.9 out of 5
Optimized for quick response
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Token of Trust® Consumer Reputation Reports are the easiest way for consumers to prove their identity to businesses and others. Businesses can use Token of Trust’s Identity Platform to screen consum

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 87% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Token of Trust Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Reliability
    8
    Verification Efficiency
    8
    Fraud Detection
    7
    Identity Verification
    7
    Cons
    Limited Access
    2
    Verification Issues
    2
    ID Verification
    1
    Improvement Needed
    1
    Inefficient Verification Process
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Token of Trust features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    9.9
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Token of Trust
    Company Website
    Year Founded
    2015
    HQ Location
    Minneapolis, US
    Twitter
    @tokenoftrust
    134 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Token of Trust® Consumer Reputation Reports are the easiest way for consumers to prove their identity to businesses and others. Businesses can use Token of Trust’s Identity Platform to screen consum

Users
No information available
Industries
  • Retail
Market Segment
  • 87% Small-Business
  • 8% Mid-Market
Token of Trust Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Reliability
8
Verification Efficiency
8
Fraud Detection
7
Identity Verification
7
Cons
Limited Access
2
Verification Issues
2
ID Verification
1
Improvement Needed
1
Inefficient Verification Process
1
Token of Trust features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
9.9
Quality of Support
Average: 9.2
Seller Details
Seller
Token of Trust
Company Website
Year Founded
2015
HQ Location
Minneapolis, US
Twitter
@tokenoftrust
134 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
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Learn More About E-commerce Fraud Protection Software

What is Fraud Protection Software?

Fraud protection software is used to prevent e-commerce fraud. In general, e-commerce fraud is the unauthorized use of any information that results in an electronic business transaction. Online transactions have now become increasingly common, with more and more scammers coming to e-commerce sites to complete fraudulent purchases. This includes using someone else's personal information such as credit card and debit card numbers to make purchases. Scammers can obtain other people’s personal information in a variety of ways that including phishing for login credentials, data hacks, or other security breaches. If a person notices that a fraudulent purchase occurred with their personal financial information and that they were charged, they generally look to get a refund. E-commerce sites are liable for all refunds in online transactions. This leads to major losses for e-commerce businesses as they continually refund customers for purchases they did not even make. Additionally, it is important for e-commerce sites to prevent fraudulent transactions to ensure a smooth shopping experience for customers and to increase the overall security and reputation of their website.

Using fraud protection software, e-commerce businesses are able to reduce the risk of these fraudulent transactions and help prevent financial losses as well as damage to their credibility. When users deploy fraud protection software, each transaction is reviewed by the software vendor with the goal to evaluate if the transactions are legitimate. Fraud protection software is either delivered as an on-premise platform or as a cloud-based software as a service (SaaS) product that runs security clearances over the web.

Key Benefits of Fraud Protection Software

  • Improve the customer’s shopping experience by ensuring the security of their personal financial information
  • Prevent financial losses by not having to refund customers due to fraudulent transactions
  • Save time by avoiding the need to authorize that transactions were fraudulent

Why Use Fraud Protection Software?

At its core, fraud protection software is a tool used to enhance the credibility and security of an online marketplace. For companies that run online marketplaces, it’s paramount that customers receive a high level of security to feel safe while they are making online purchases. Frequent instances of fraudulent charges not only costs the business money, but it can also ruin their brand and reputation. This has the potential to drive customers away and hurt a business’s revenue in the long run. Fraud protection software helps prevent scammers from making fraudulent purchases through countless security features. A secure online marketplace ensures a smooth experience for both online marketplace owners as well as online shoppers.

Refunded chargebacks — When a fraudulent purchase is made and the customer expects a refund, the process is known as a chargeback. Users must remember that in fraudulent online transactions where a physical card is not present, the vendor is 100% responsible for refunding the customer. Since there are countless transactions per day, chargebacks occasionally occur and cost e-commerce businesses a good deal of money. However with fraud protection software, not only does the user reduce the risk of fraudulent purchases, but even when one is made, most fraud protection software vendors reimburse the business in full, including additional costs such as shipping and fees.

Increase customer loyalty — Customers want to know that their personal financial information is secure every time they are making an online purchase. If the online business is dealing with numerous fraud review issues, it may damage the brand reputation and steer customers away.

Comply with global standards — Payment Services Directive 2 (PSD2 )is a new European regulation for electronic payment services. It was introduced to make online payments more secure in Europe. Fraud protection software automatically complies with PSD2 regulatory thresholds so e-commerce businesses do not have to spend time manually shifting their processes to meet these security standards.

Who Uses Fraud Protection Software?

E-commerce websites — Fraud protection software is mainly used by e-commerce vendors. Fraud protection software is used across a variety of industries that establish online marketplaces, from electronics and cosmetics to clothing and retail. Through established security protocols, fraud protection software makes sure that online marketplaces are secure for both buyers and online marketplace owners.

Travel industry — Fraud occurs semi-frequently in the travel industry and has cost airlines countless dollars in the past few years. Scammers either book travel with fake or stolen credit cards, or demand ticket cancellations to acquire flight credits. Fraud protection software protects travel and airline websites through transaction monitoring and user profiling.

Kinds of Fraud Protection Software

Software as a service (SaaS) fraud protection — The most common way that fraud protection software is sold is in a SaaS format. In this model, a customer signs up for a fraud protection service and agrees to pay a monthly fee, usually based on the number of transactions taking place each month. Once the customer pays for this service, the software vendor generally runs the software in the background on the online marketplace and checks each purchase that is made. The software is invisible to the customer. This allows businesses to scale their fraud protection services, depending on the number of monthly transactions. On the flip side, SaaS offerings require a monthly fee which is a recurring cost for small businesses.

On-premise fraud protection — On-premise fraud protection software is an offering in which users install the software onto their own hardware and manage the fraud protection software themselves. Security support employees then run the fraud protection software by installing and monitoring it to ensure that each purchase is being reviewed for signs of fraudulent activity. On-premise software is usually a one-time purchase and allows users to essentially own the software rather than pay a recurring monthly fee. On the flip side, users who purchase on-premise fraud protection software must manage the software themselves and troubleshoot any issues on their own.

Fraud Protection Software Features

Geolocation — Geolocation features allow fraud protection software to detect the location of the purchase. If a purchase appears to be coming from a different geographical region than where the purchaser is usually present, fraud protection software triggers extra security measures to ensure the purchase is valid.

Device recognition — Fraud protection software is able to detect if a purchase is being made from a device that is not normally used. If a user generally logs in on their desktop but is now making a purchase from a random phone, then fraud protection software runs through additional security measures to ensure the purchase is legitimate.

Proxy piercing — Scammers occasionally trick websites into thinking that they are in a different geographical location by using a proxy to disguise their IP address. Proxy piercing features allow for the accurate detection of the user’s true location and pinpoint if it is a fraudulent purchase.

Address verification — Address verification features allow fraud protection software users to detect if a billing address is different than the usual shipping address that is used. This is generally another red flag since this may indicate that a fraudulent charge is occurring.

Machine learning — Machine learning features allow fraud protection software to continually gather insights on red flags that indicate a purchase is likely to be fraudulent. As the software gathers more and more data, the more accurate it is in determining if a purchase is fraudulent.

Blacklists — Blacklists allow fraud prevention software to aggregate data from a list of fraudulent users and put those users on a blacklist. Fraud protection software generally gathers this data from a cross-merchant blacklist, which allows them to update these lists in real time and detect fraudulent purchases at a higher rate.

Other features of e-commerce fraud protection software: Bot Mitigation, ID Analytics, Intelligence Reporting, and Real-Time Reporting.