The Top 20 Easiest To Use Review Management Software

See the top Review Management Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

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Experience.com

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.8

Ease of Use

Average: 8.9

9.2

Meets Requirements

Average: 9.1

9.4

Customer Segment Breakdown

Small Business

26%

Mid Market

48%

Enterprise

26%

EmbedReviews

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.4

Ease of Use

Average: 8.9

9.6

Meets Requirements

Average: 9.1

9.6

Customer Segment Breakdown

Small Business

87%

Mid Market

10%

Enterprise

Shopper Approved

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.1

Ease of Use

Average: 8.9

9.3

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

86%

Mid Market

13%

Enterprise

Housecall Pro

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.3

Ease of Use

Average: 8.9

9.6

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

94%

Mid Market

Enterprise

TrueReview

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.6

Ease of Use

Average: 8.9

9.4

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

90%

Mid Market

10%

Real Reviews by Lipscore

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.9

Ease of Use

Average: 8.9

9.2

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

78%

Mid Market

18%

Enterprise

Reviews.io

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.4

Ease of Use

Average: 8.9

8.4

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

85%

Mid Market

14%

Enterprise

Videowise

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.1

Ease of Use

Average: 8.9

8.8

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

87%

Mid Market

13%

Okendo

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.2

Ease of Use

Average: 8.9

9.1

Meets Requirements

Average: 9.1

8.8

Customer Segment Breakdown

Small Business

82%

Mid Market

16%

Enterprise

#10

bayreviews

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.5

Ease of Use

Average: 8.9

8.6

Meets Requirements

Average: 9.1

9.8

Customer Segment Breakdown

Small Business

80%

Mid Market

20%

#11

Loox

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.8

Ease of Use

Average: 8.9

9.6

Meets Requirements

Average: 9.1

9.7

Customer Segment Breakdown

Small Business

86%

Mid Market

14%

#12

Localyser

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.5

Ease of Use

Average: 8.9

9.4

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

19%

Mid Market

75%

Enterprise

#13

AiTrillion

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.2

Ease of Use

Average: 8.9

9.0

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

94%

Mid Market

Enterprise

#14

Emplifi Social Commerce Cloud

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.9

Ease of Use

Average: 8.9

9.2

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

21%

Mid Market

49%

Enterprise

31%

#15

Feefo

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.4

Ease of Use

Average: 8.9

8.6

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

47%

Mid Market

47%

Enterprise

#16

Reviewbox

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.2

Ease of Use

Average: 8.9

8.5

Meets Requirements

Average: 9.1

9.6

Customer Segment Breakdown

Small Business

25%

Mid Market

68%

Enterprise

#17

Sprinklr Social

7.8

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 8.8

7.2

Ease of Use

Average: 8.9

8.1

Meets Requirements

Average: 9.1

8.2

Customer Segment Breakdown

Small Business

21%

Mid Market

29%

Enterprise

51%

#18

Sitejabber

7.8

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.8

Ease of Use

Average: 8.9

8.7

Meets Requirements

Average: 9.1

8.2

Customer Segment Breakdown

Small Business

79%

Mid Market

19%

Enterprise

#19

Bazaarvoice

7.7

Overall Usability Score

7.7

Usability Score Breakdown

Ease of Admin

Average: 8.8

7.1

Ease of Use

Average: 8.9

7.0

Meets Requirements

Average: 9.1

7.9

Customer Segment Breakdown

Small Business

37%

Mid Market

40%

Enterprise

23%

#20

PowerReviews

7.6

Overall Usability Score

7.6

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.1

Ease of Use

Average: 8.9

8.4

Meets Requirements

Average: 9.1

8.4

Customer Segment Breakdown

Small Business

18%

Mid Market

43%

Enterprise

39%

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