The Top 20 Review Management Software

Check out this list of the top Review Management Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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Reviews.io

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

57%

Apparel & Fashion

19%

Health, Wellness and Fitness

13%

Consumer Goods

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.6

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 9.0

9.1

Ease of Setup

Average: 8.6

8.4

Quality of Support

Average: 9.4

9.6

Ease of Admin

Average: 8.2

8.6

EmbedReviews

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

38%

Health, Wellness and Fitness

25%

Consumer Services

19%

Automotive

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.3

9.7

Ease of Doing Business With

Average: 9.0

9.8

Ease of Setup

Average: 8.6

9.4

Quality of Support

Average: 9.4

10.0

Ease of Admin

Average: 8.2

9.5

Experience.com

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

56%

Real Estate

28%

Banking

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 9.0

9.1

Ease of Setup

Average: 8.6

9.2

Quality of Support

Average: 9.4

9.2

Ease of Admin

Average: 8.2

8.9

Shopper Approved

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

57%

Consumer Goods

17%

Health, Wellness and Fitness

16%

Automotive

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 9.0

9.6

Ease of Setup

Average: 8.6

9.3

Quality of Support

Average: 9.4

9.6

Ease of Admin

Average: 8.2

9.2

TrueReview

Overall Satisfaction Score

Top Industries of Reviewers:

Construction

43%

Real Estate

24%

Retail

19%

Health, Wellness and Fitness

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 9.0

9.6

Ease of Setup

Average: 8.6

9.4

Quality of Support

Average: 9.4

9.6

Ease of Admin

Average: 8.2

9.6

Videowise

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

29%

Consumer Goods

29%

Cosmetics

21%

Marketing and Advertising

21%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 9.0

9.6

Ease of Setup

Average: 8.6

9.2

Quality of Support

Average: 9.4

9.8

Ease of Admin

Average: 8.2

9.2

Real Reviews by Lipscore

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

46%

Apparel & Fashion

25%

Health, Wellness and Fitness

18%

Manufacturing

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 9.0

9.2

Ease of Setup

Average: 8.6

9.1

Quality of Support

Average: 9.4

9.6

Ease of Admin

Average: 8.2

9.0

Bazaarvoice

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Goods

42%

Retail

35%

Consumer Electronics

13%

Apparel & Fashion

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

7.4

Meets Requirements

Average: 9.3

8.2

Ease of Doing Business With

Average: 9.0

7.6

Ease of Setup

Average: 8.6

7.1

Quality of Support

Average: 9.4

7.9

Ease of Admin

Average: 8.2

7.6

Housecall Pro

Overall Satisfaction Score

Top Industries of Reviewers:

Construction

65%

Consumer Services

25%

Hospitality

Mechanical or Industrial Engineering

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 9.0

9.7

Ease of Setup

Average: 8.6

9.2

Quality of Support

Average: 9.4

9.6

Ease of Admin

Average: 8.2

9.4

#10

Localyser

Overall Satisfaction Score

Top Industries of Reviewers:

Food & Beverages

37%

Retail

32%

Restaurants

21%

Hospitality

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 9.0

9.5

Ease of Setup

Average: 8.6

9.4

Quality of Support

Average: 9.4

9.7

Ease of Admin

Average: 8.2

8.8

#11

Stamped

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Goods

36%

Retail

36%

Apparel & Fashion

18%

Furniture

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 8.6

9.5

Quality of Support

Average: 9.4

9.7

Ease of Admin

Average: 8.2

9.7

#12

Okendo

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

31%

Consumer Goods

31%

Apparel & Fashion

23%

Cosmetics

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.3

9.0

Ease of Doing Business With

Average: 9.0

9.2

Ease of Setup

Average: 8.6

9.2

Quality of Support

Average: 9.4

8.9

Ease of Admin

Average: 8.2

9.3

#13

Loox

Overall Satisfaction Score

Top Industries of Reviewers:

Apparel & Fashion

45%

Retail

30%

Food & Beverages

15%

Consumer Goods

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.3

9.8

Ease of Doing Business With

Average: 9.0

9.7

Ease of Setup

Average: 8.6

9.7

Quality of Support

Average: 9.4

9.6

Ease of Admin

Average: 8.2

9.9

#14

Feefo

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

39%

Leisure, Travel & Tourism

22%

Apparel & Fashion

22%

Insurance

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.8

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 9.0

9.6

Ease of Setup

Average: 8.6

8.9

Quality of Support

Average: 9.4

9.7

Ease of Admin

Average: 8.2

8.6

#15

AiTrillion

Overall Satisfaction Score

Top Industries of Reviewers:

Apparel & Fashion

44%

Retail

34%

Consumer Goods

13%

Cosmetics

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 9.0

9.6

Ease of Setup

Average: 8.6

8.8

Quality of Support

Average: 9.4

9.7

Ease of Admin

Average: 8.2

9.3

#16

Emplifi Social Commerce Cloud

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

74%

Consumer Goods

12%

Internet

Sporting Goods

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 9.0

9.8

Ease of Setup

Average: 8.6

8.8

Quality of Support

Average: 9.4

9.7

Ease of Admin

Average: 8.2

9.1

#17

Reviewbox

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

25%

Building Materials

25%

Consumer Goods

25%

Sporting Goods

25%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.7

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 8.6

9.3

Quality of Support

Average: 9.4

10.0

Ease of Admin

Average: 8.2

9.3

#18

JustReview

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

50%

Information Technology and Services

25%

Health, Wellness and Fitness

13%

Education Management

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

10.0

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 8.6

0.0

Quality of Support

Average: 9.4

9.1

Ease of Admin

Average: 8.2

0.0

#19

bayreviews

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

40%

Consumer Goods

20%

Cosmetics

20%

Executive Office

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.8

Meets Requirements

Average: 9.3

9.8

Ease of Doing Business With

Average: 9.0

9.5

Ease of Setup

Average: 8.6

9.3

Quality of Support

Average: 9.4

8.9

Ease of Admin

Average: 8.2

9.5

#20

Klaviyo

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

50%

Consumer Electronics

17%

Consumer Goods

17%

Food & Beverages

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 9.0

0.0

Ease of Setup

Average: 8.6

9.7

Quality of Support

Average: 9.4

8.9

Ease of Admin

Average: 8.2

0.0