Best Review Management Software with Marketing Capabilities
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
(130)4.6 out of 5
Entry Level Price:Starting at £149.00
3rd Easiest To Use in Review Management software
OverviewPros and Cons
ProsCustomer Support, Ease of Use, Helpful, User-Friendly, Team Helpfulness
ConsMissing Features, Poor Reporting, Improvement Needed, Limited Customization, Difficult Reporting
Feefo features and usability ratings that predict user satisfaction
8.3
Retail
Average: 8.3
8.3
E-commerce
Average: 8.5
9.4
Has the product been a good partner in doing business?
Average: 9.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
OverviewPros and Cons
ProsEase of Use, Customer Support, Helpful, Reviews, Review Management
ConsExpensive, Missing Features, Limited Features, Limited Functionality, Feature Limitations
Yotpo features and usability ratings that predict user satisfaction
7.7
Retail
Average: 8.3
8.5
E-commerce
Average: 8.5
8.5
Has the product been a good partner in doing business?
Average: 9.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
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OverviewPros and Cons
ProsCustomer Support, Helpful, Ease of Use, Team Helpfulness, Response Time
ConsExpensive, Poor Customer Support, Difficult Setup, Review Issues, Difficult Navigation
Reviews.io features and usability ratings that predict user satisfaction
8.6
Retail
Average: 8.3
9.0
E-commerce
Average: 8.5
9.4
Has the product been a good partner in doing business?
Average: 9.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
OverviewPros and Cons
ProsReview Management, Reviews, Helpful, Ease of Use, Customer Support
ConsComplex Usage, Poor Customer Support, Inadequate Support, Review Management, Not User-Friendly
Bazaarvoice features and usability ratings that predict user satisfaction
7.8
Retail
Average: 8.3
7.8
E-commerce
Average: 8.5
8.3
Has the product been a good partner in doing business?
Average: 9.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
OverviewPros and Cons
ProsEase of Use, Reputation Management, Easy Setup, Helpful, Review Increase
ConsReview Issues, Poor Customer Support, Review Manipulation, Expensive, Usage Difficulty
Trustpilot features and usability ratings that predict user satisfaction
6.3
Retail
Average: 8.3
6.6
E-commerce
Average: 8.5
6.8
Has the product been a good partner in doing business?
Average: 9.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
(230)4.8 out of 5
Entry Level Price:Starting at $119.00
15th Easiest To Use in Review Management software
OverviewPros and Cons
ProsEase of Use, Customer Support, Reputation Management, Setup Ease, Visibility Growth
ConsOutdated Interface, Poor Interface Design, Expensive, Difficult Navigation, Layout Issues
Shopper Approved features and usability ratings that predict user satisfaction
8.6
Retail
Average: 8.3
9.0
E-commerce
Average: 8.5
9.6
Has the product been a good partner in doing business?
Average: 9.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
OverviewUser Satisfaction
Loox features and usability ratings that predict user satisfaction
10.0
Retail
Average: 8.3
9.2
E-commerce
Average: 8.5
9.7
Has the product been a good partner in doing business?
Average: 9.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
OverviewPros and Cons
ProsEase of Use, Helpful, Review Increase, Customer Support, Insights
ConsExpensive, Not User-Friendly, Poor Interface Design, Price Increase, Slow Performance
ResellerRatings features and usability ratings that predict user satisfaction
9.7
Retail
Average: 8.3
9.8
E-commerce
Average: 8.5
8.9
Has the product been a good partner in doing business?
Average: 9.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
OverviewUser Satisfaction
FeedbackGenius features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
7.8
Has the product been a good partner in doing business?
Average: 9.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
OverviewPros and Cons
ProsCustomer Support
ConsExpensive, Feature Limitations, Lack of Detail, Limited Customization, Not User-Friendly
SKEEPERS Ratings & Reviews features and usability ratings that predict user satisfaction
0.0
Retail
Average: 8.3
0.0
E-commerce
Average: 8.5
7.4
Has the product been a good partner in doing business?
Average: 9.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
OverviewPros and Cons
ProsCustomer Support, Helpful, Ease of Use, Email Marketing, Features
ConsLearning Curve, Not Intuitive, Poor Customer Support, Steep Learning Curve, Complexity
AiTrillion features and usability ratings that predict user satisfaction
9.4
Retail
Average: 8.3
9.5
E-commerce
Average: 8.5
9.5
Has the product been a good partner in doing business?
Average: 9.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
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