Compare Cleverbridge and Digital River 
At a Glance
Market Segments
Mid-Market (47.5% of reviews)
Small-Business (61.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Cleverbridge
Star Rating
(45)4.2 out of 5
Market Segments
Mid-Market (47.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CleverbridgeDigital River
Star Rating
(115)4.0 out of 5
Market Segments
Small-Business (61.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Digital RiverSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Digital River excels in billing automation with a score of 9.7, making it a preferred choice for businesses looking for streamlined billing processes. In contrast, Cleverbridge's automation score is significantly lower at 7.9, indicating less efficiency in this area.
- Reviewers mention that Digital River offers superior custom pricing options with a score of 8.7, allowing businesses to tailor their pricing strategies effectively. Cleverbridge, while still competitive, has a lower score in this category, which may limit flexibility for some users.
- G2 users highlight Digital River's strong performance in recurring billing with a score of 8.9, which is crucial for subscription-based businesses. Cleverbridge, although competent, scores slightly lower at 8.3, suggesting it may not be as robust for users focused on subscription models.
- Users on G2 report that Cleverbridge shines in quality of support, achieving a score of 8.6, which is higher than Digital River's 8.0. This indicates that Cleverbridge may provide a more responsive and helpful customer service experience.
- Reviewers mention that Digital River's adjustments feature scores 9.0, allowing for easy modifications to billing and transactions, while Cleverbridge's score of 5.8 suggests a less user-friendly experience in this area.
- Users say that Cleverbridge offers better product direction with a positive score of 7.9, indicating a more favorable outlook on future developments compared to Digital River's lower score of 5.9, which may raise concerns about its long-term viability.
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Pricing
Entry-Level Pricing
Cleverbridge
No pricing availableDigital River
No pricing availableFree Trial
Cleverbridge
No trial information availableDigital River
No trial information availableRatings
Meets Requirements
8.1
39
8.4
89
Ease of Use
8.1
40
8.1
89
Ease of Setup
7.8
22
8.1
66
Ease of Admin
8.4
23
8.4
66
Quality of Support
8.7
38
8.0
86
Has the product been a good partner in doing business?
8.4
23
8.8
66
Product Direction (% positive)
8.0
40
5.9
86
Features by Category
Billing and Payments
Not enough data
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
Revenue Recognition
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Billing
7.9
8
|
Verified
9.7
5
7.1
7
|
Verified
Feature Not Available
6.2
7
|
Verified
9.0
5
6.7
5
|
Verified
8.7
5
Dunning
6.0
5
|
Verified
Not enough data
Feature Not Available
Feature Not Available
7.9
7
|
Verified
Feature Not Available
Performance
6.9
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
6.4
6
|
Verified
Feature Not Available
Reporting
8.1
7
|
Verified
Not enough data
8.1
6
|
Verified
Not enough data
7.6
7
|
Verified
Not enough data
Payment Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
9
Not enough data
8.3
6
Not enough data
Feature Not Available
Payment Options
Not enough data
8.0
10
Not enough data
8.3
11
Security
Not enough data
Feature Not Available
Platform
Not enough data
7.1
7
Not enough data
8.1
8
Global Shipping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments and Pricing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Global ecommerce management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Portals
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Bill Generation
7.6
7
Not enough data
8.7
9
Not enough data
8.9
9
Not enough data
Bill Processing
7.8
6
Not enough data
Not enough data
Not enough data
8.3
6
Not enough data
Integration
8.6
6
Not enough data
8.8
7
Not enough data
8.3
5
Not enough data
Order Management
8.0
5
|
Verified
Not enough data
8.8
7
|
Verified
Not enough data
9.0
7
|
Verified
Not enough data
9.0
7
|
Verified
Not enough data
Products & Plans
8.1
6
|
Verified
Not enough data
Not enough data
Not enough data
8.3
5
|
Verified
Not enough data
9.2
6
|
Verified
Not enough data
Pricing
9.2
6
|
Verified
Not enough data
9.5
7
|
Verified
Not enough data
7.5
6
|
Verified
Not enough data
Revenue Management
8.7
5
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
Integration
9.3
5
|
Verified
Not enough data
9.0
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
Development
Not enough data
8.7
9
Not enough data
8.9
9
Management
Not enough data
8.8
10
Not enough data
9.0
10
Integration Options
Not enough data
9.3
10
Not enough data
8.5
10
Not enough data
9.5
10
Not enough data
8.3
10
Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Remittance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Headless Commerce
7.1
8
Feature Not Available
6.9
8
Feature Not Available
7.1
8
Feature Not Available
6.9
8
Feature Not Available
7.3
8
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Merchandising/Marketing
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
7.1
25
Feature Not Available
8.0
29
Feature Not Available
7.2
22
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Product Catalog
Feature Not Available
Feature Not Available
8.5
23
Feature Not Available
Feature Not Available
Feature Not Available
8.3
20
Feature Not Available
Order Process
8.4
31
Feature Not Available
8.2
21
Feature Not Available
8.1
30
Feature Not Available
8.6
29
Feature Not Available
8.5
28
Feature Not Available
8.0
28
Feature Not Available
8.1
16
Feature Not Available
Feature Not Available
Feature Not Available
Multi-Channel Support
6.9
22
Feature Not Available
7.6
14
Feature Not Available
Feature Not Available
Feature Not Available
7.7
28
Feature Not Available
Feature Not Available
Feature Not Available
6.8
12
Feature Not Available
7.3
14
Feature Not Available
Platform
8.0
25
7.8
33
7.5
26
8.2
39
7.0
16
7.9
26
8.0
23
8.3
36
8.1
25
7.9
42
8.8
24
8.8
44
7.6
18
7.8
29
8.3
25
8.7
39
7.6
22
8.5
34
8.3
25
8.2
37
8.1
22
8.9
36
8.6
24
9.0
46
Payment processing - Merchant of Record
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tax management - Merchant of Record
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Merchant of Record
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration - Merchant of Record
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Cleverbridge and Digital River are categorized as Subscription Billing, E-Commerce Platforms, Payment Processing, Sales Tax and VAT Compliance, and Merchant of Record
Unique Categories
Cleverbridge is categorized as Subscription Revenue Management, Billing, and Subscription Management
Digital River is categorized as Cross Border E-Commerce, E-Commerce Data Integration, and E-commerce Fraud Protection
Reviews
Reviewers' Company Size
Cleverbridge
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Digital River
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
55.8%
Information Technology and Services
18.6%
Internet
4.7%
Computer & Network Security
4.7%
Medical Devices
2.3%
Other
14.0%
Computer Software
43.3%
Information Technology and Services
6.7%
Internet
5.8%
Computer Games
4.8%
Marketing and Advertising
3.8%
Other
35.6%
Most Helpful Reviews
Cleverbridge
Most Helpful Favorable Review
Mark D.
Verified User in Information Technology and Services
Cleverbridge truly is a turnkey solution. When we built our own site, basic ecommerce features required development cycles, on which we had to compete for resources with other groups. Effectively, we were under-featured and under-supported. With...
Most Helpful Critical Review
Rusty P.
Verified User in Medical Devices
I have had a lot of issues with slow interaction between the front-end and back-end, leading to duplicate orders or delays.
Digital River
Most Helpful Favorable Review
Verified User in Hospitality
Digital River is leading the way when it comes to providing Ecomm solution for digital download and digital right management. What I like best about DR is the one stop shop solution as the DR team can not only manage ecomm needs but also marketing and...
Most Helpful Critical Review
Darrin L.
Verified User in Financial Services
Reports are hard to generate, fees are not obvious for individual transactions.
Mark D.
Verified User in Information Technology and Services
Cleverbridge truly is a turnkey solution. When we built our own site, basic ecommerce features required development cycles, on which we had to compete for resources with other groups. Effectively, we were under-featured and under-supported. With...
Verified User in Hospitality
Digital River is leading the way when it comes to providing Ecomm solution for digital download and digital right management. What I like best about DR is the one stop shop solution as the DR team can not only manage ecomm needs but also marketing and...
Rusty P.
Verified User in Medical Devices
I have had a lot of issues with slow interaction between the front-end and back-end, leading to duplicate orders or delays.
Darrin L.
Verified User in Financial Services
Reports are hard to generate, fees are not obvious for individual transactions.
Alternatives
Discussions
Cleverbridge has no discussions with answers
I bought an upgrade for my Practiline program on 10-25. I have a license key for unlocking the product but never received the download. ? What do I do.
4 comments
SB
Digital River is just a processor for that company you would be best to reach out to the comapny who produced the software to ask for asisstance. Read more
Will the Mycommerce add more third-party tracking code deployment documents? This is very important for non-technical personnel operating the platform.
1 comment
MT
I'm unable to translate the content of the URL provided, but if you have specific text from the page that you would like translated, please provide it here.Read more
Digital River has no more discussions with answers
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