# Gumroad Reviews **Vendor:** Gumroad **Category:** [Merchant of Record Software](https://www.g2.com/categories/merchant-of-record) **Average Rating:** 4.2/5.0 **Total Reviews:** 16 ## About Gumroad Gumroad enables its members to sell their products directly to their customers by connecting both parties. ## Gumroad Pros & Cons **What users like:** - Users find Gumroad to be **incredibly easy to use** , simplifying the process of selling digital products effortlessly. (3 reviews) - Users find the **setup ease** of Gumroad remarkable, enabling quick launches of digital products in minutes. (2 reviews) - Users find Gumroad's setup process **ridiculously easy** , enabling quick launch of digital products without hassle. (2 reviews) - Users enjoy the **intuitive user interface** of Gumroad, appreciating its simplicity and seamless setup process. (2 reviews) - Users value the **easy setup and seamless delivery** of digital products directly to customers' inboxes. (1 reviews) - Easy Setup (1 reviews) - Speed (1 reviews) **What users dislike:** - Users criticize Gumroad for its **high fees** , claiming a significant cut reduces their earnings compared to alternatives. (4 reviews) - Users are frustrated by the **missing features** in Gumroad, such as order bumps and upsells, limiting sales potential. (2 reviews) - Users are frustrated with the **limited customization options** in Gumroad, affecting their ability to tailor the platform. (1 reviews) - Users find the **limited options** of Gumroad, particularly regarding fees and features, significantly restrict their selling potential. (1 reviews) - Users find the **high 10% fee** and limited bank transfer options frustrating for payment processing. (1 reviews) ## Gumroad Reviews ### 1. Gumroad Review - Best Tool to Sell digital Products **Rating:** 5.0/5.0 stars **Reviewed by:** Jones M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Gumroad?** Seriously, Gumroad makes it so easy to sell any digital product.. as they make checkout so easy for customers. Product is delivered instantly after purchasing **What do you dislike about Gumroad?** the 10% fee is high, Depending with your country,transfer to bank may not be availaible and you may have to use paypal or stipe **What problems is Gumroad solving and how is that benefiting you?** easily sell digital products like ebooks ,pdf or notes online,whether its an ebook,course or notes,Gumroad provides the solution for you to sell ### 2. Everything You'd Ever Need for Selling Digital Products, But 10% Cut Isn't Competitive **Rating:** 3.5/5.0 stars **Reviewed by:** Cherlyn C. | Narcissistic Trauma Recovery, Breakup/Divorce Recovery & Dating Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about Gumroad?** It's ridiculously easy to set up in minutes. In your account, you click on "New Product" and follow along. Gumroad delivers digital products like pdfs or audios straight for download or directs them to your membership/course site right to your customer's inbox. Just connect your payment gateways and you're off! Embedding the products into your website is also very easy, loads well and the customer UI and experience is a smooth, seamless process that beats other platforms. Best for small casual solopreneurs/freelancers/hobbyists that sell low-volume digital products, like 30 sales of a $20 product. Also for those who don't exactly like marketing their goods, as Gumroad allows your product to be displayed in their marketplace called Gumroad Discover. **What do you dislike about Gumroad?** I don't like the stark look of the November 2021 redesign, the old one was softer and filled out, and less harsh on the eyes. The new one seems too graffiti and Andy Warhol-like. Their 10% flat fee is too much of a cut. This is not including the fees Stripe/Paypal take away. So if you have a $50 product, you'd get less than $45. Comparing this to platforms like Snappy Checkout, which is just $0.50 per transaction. Or a professional selling platform like Paykickstart, where if you sold 10 products at $100, you'd have made back the subscription fee compared to Gumroad. As in, you can continue selling and technically pay no more fees to Paykickstart on their Starter tier, up to $10k/mth, while you still have to pay that 10% to Gumroad. Gumroad also does not have any order bumps or upsells as of March 2023, so it's not possible to build a sales funnel. If you plan to earn more than $1000, it doesn't make financial sense to use Gumroad. **What problems is Gumroad solving and how is that benefiting you?** Back in 2016, I needed a quick setup for my digital courses and Gumroad was a robust, feature-rich, and fast solution. I got my first sales using Gumroad and it was a good introduction to sales. ### 3. Gumroad Makes It Easy for the Independent Creator **Rating:** 5.0/5.0 stars **Reviewed by:** Robin B. | Owner, Poses & Prose, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2022 **What do you like best about Gumroad?** With Gumroad I've been able to "set it and forget it." The interaction was very easy to navigate--I posted my books, set the price, and sent out a link to customers. There are tons of other features as well. And I like the fact that there are various ways to negotiate your relationship with Gumroad depending upon your level of sales. **What do you dislike about Gumroad?** Outside of the tech-based creator economy, more people have heard of ebook publishing platforms than they've heard of Gumroad, so I had a few customers who had trouble finding their way to the site (even with a link). I'm not thrilled with the tax reporting--it feels like an afterthought. **What problems is Gumroad solving and how is that benefiting you?** Gumroad taught me how to upload videos successfully. Their support docs are excellent--easy to read and applicable across platforms. The platform is excellent for scaling your operations from teeny-tiny (me) to significantly larger (while still being a small business). ### 4. Gumroad: Great for Flexible Payment Options & Easy Product Creation **Rating:** 4.0/5.0 stars **Reviewed by:** Catherine A. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2022 **What do you like best about Gumroad?** I use Gumroad because of it's pay-what-you-want and variable pricing options. I could not find another option that offered this feature. I also really love how easy it is to integrate Gumroad into my website. It's SUPER easy to use and I think the end-user-experience for my customers is pretty seamless as well. **What do you dislike about Gumroad?** I wish I could customize the email receipts and product delivery more. Gumroad give you the option of delivering files to customers or to redirect them to a link. If I could change one thing it would be more formatting and customization of the email confirmation. **What problems is Gumroad solving and how is that benefiting you?** We sell online classes in low volume and with pay-what-you-want pricing and I needed a low-cost, flexible delivery system. Gumroad offer EXACTLY that. It is low-cost to integrate into my suite of software tools we use, and makes it so easy and simple to launch new products. I'm using it more and more these days for class sign-ups both for asynchronous and synchronous classes. ### 5. The fees are very high **Rating:** 0.5/5.0 stars **Reviewed by:** Dhanushya S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Gumroad?** Its popular, Its User Interface is good. It's easy to use. **What do you dislike about Gumroad?** Fees, The total fees comes upto about 13% taking into account the Gumroad fee and the payment processing fee. **What problems is Gumroad solving and how is that benefiting you?** It helps me sell my digital downaloads ### 6. It does work but CEO is unprofessional and found a better alternative **Rating:** 2.5/5.0 stars **Reviewed by:** Brendan M. | Systems Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about Gumroad?** Ease of set up and functions well for getting a store going. No monthly fee **What do you dislike about Gumroad?** Too high a percentage of sales fee. CEO is a right wing troll on Twitter which I do not want to fund. They changed the UI with no notice and have little customization options. Exchanging currency when both customer and seller not in US dollar which causes uncertainty with fluctuations between payment and pay out. **What problems is Gumroad solving and how is that benefiting you?** Easy way to sell products online with no monthly fee. ### 7. Easy for beginners to adapt and start making money asap **Rating:** 5.0/5.0 stars **Reviewed by:** Susie P. | Marketing and Sales Specialist, Branch Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Gumroad?** I like the interface for gummroad. It makes creating the products I want to sell really easy. I just launched my first free product before my paid one and it was easy as pie! **What do you dislike about Gumroad?** I wish their profile page had more options for customization. I want a section to add more than just a bio- maybe an intro video, some socials, more pics, things like that. **What problems is Gumroad solving and how is that benefiting you?** I finally found a platform that doesn't charge me until I earn. As a newbie at ecommerce, I was super excited to finally find a platform that takes 10% of what you earn (initially). ### 8. The Best Place for a Sales Page **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2022 **What do you like best about Gumroad?** The price. They will not charge you unless you make a profit from your sales. I highly recommend this site as opposed to Click Funnels and Samcart. This works best. **What do you dislike about Gumroad?** Honestly, I just signed up, and so far, I do not see any negatives regarding the site. It is easy to set up; I have yet to have any hiccups on the website so far. **Recommendations to others considering Gumroad:** If you are looking to sell something simple don't go with a complicated sales funnel; go with Gumroad; it is so simple. **What problems is Gumroad solving and how is that benefiting you?** I have uploaded a handful of videos that I have for sale. I just started and signed up for the site and have not made any sales as of yet, but it seems like a great place to sell anything. ### 9. A convenient platform for creators **Rating:** 4.0/5.0 stars **Reviewed by:** Elanchezhiyan R. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2022 **What do you like best about Gumroad?** The fast and straightforward UI. There are no unnecessary elements on the purchase page. Basically has only features that are required for selling products by the creators. **What do you dislike about Gumroad?** Sometimes the pages have gone down from the internet, making things a little tricky. There can be SEO functionality on the product pages, so that we can optimize these pages. **What problems is Gumroad solving and how is that benefiting you?** I was able to sell my courses through Gumroad. The onboarding process was smooth and simple. I could create my profile and product pages in a matter of 10-15 minutes. ### 10. Awesome tool for selling digital contents **Rating:** 5.0/5.0 stars **Reviewed by:** Kiril D. | Senior Software Engineer **Reviewed Date:** January 03, 2022 **What do you like best about Gumroad?** The options to create a product and ad multiple discounts **What do you dislike about Gumroad?** I dislike the new interface is so unpleasant for using its like some toy and not real helpful product. **What problems is Gumroad solving and how is that benefiting you?** i can sell easily my electronic contents ### 11. Great value **Rating:** 5.0/5.0 stars **Reviewed by:** Diego P. | Growth Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2021 **What do you like best about Gumroad?** The diversity and variety of content and courses **What do you dislike about Gumroad?** The ui could be better. It sometimes confuses where you are. **What problems is Gumroad solving and how is that benefiting you?** I can find courses that you don't find else where. ### 12. Makes Digital Sales More Accessible to New Creators **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2020 **What do you like best about Gumroad?** The thing that I most appreciate about Gumroad is how easy the platform makes it to get a product out into the world without the hurdles of first having to have a website, set up an online store, or pay costly software fees. I also appreciate that using Gumroad lets me keep most of my profits for myself. **What do you dislike about Gumroad?** I know this sounds picky, but I wish the style of the "Buy" button that is embedded on my website could be customized with a WYSIWYG editor instead of me having to know how to write/edit CSS in order to change the appearance. The default white button doesn't stand out at all against the white background of my website, but I haven't changed it yet because it's not easy for me to do so. One other issue that I sometimes experience is when customers input the wrong email address when going through the payment process and I receive an angry email from them saying they never got their digital product. I wish there was some way for customers to view their order and see/fix their own mistake before immediately disputing the purchase (which is what they sometimes do). **Recommendations to others considering Gumroad:** Gumroad is best for creators who already have an audience to sell to. I wouldn't recommend it as a way for someone with no audience to reach an audience, but for someone who has a substantial email list or follower base, I highly recommend it because it's so easy to put products out there and profit directly from them. If you have a website and you have the capability of easily setting up an eCommerce store on your website, I would probably recommend just doing that instead, but Gumroad would be a great fit for someone like a social media influencer who primarily reaches their audience somewhere other than through a website. **What problems is Gumroad solving and how is that benefiting you?** Gumroad lets me market my ebooks directly to my email subscribers and site visitors without having to go through the complex process of publishing an ebook on Amazon. I'm also able to price my books higher and keep a greater percentage of the profit than I would selling on Amazon. ### 13. Wonderful services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2020 **What do you like best about Gumroad?** - Simple to use interface - Accepts credit cards & PayPal - Decent looking checkout pages - Discount codes available - One-time, subscription, & payment plan options - Able to generate license keys per sale (good for software) - Free plan is great to get started **What do you dislike about Gumroad?** - No trial capabilities - No A/B split testing - No Apple Pay or other forms of payment processing - No bump offers, up sells, or down sells - No live chat or Facebook group - only email support **What problems is Gumroad solving and how is that benefiting you?** - AB split testing should be available - Apple pay must be accepted - Live chat should be supported ### 14. Simple & Cost effective - Highly recommended for hustling artists! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2020 **What do you like best about Gumroad?** How simple it is to set up and how quick it is to go live with a product **What do you dislike about Gumroad?** Lack of customisation and extension of the current feature set **Recommendations to others considering Gumroad:** Go ahead with your eyes closed if this is your first time setting up something like this. Easier than Shopify **What problems is Gumroad solving and how is that benefiting you?** Sold a few education content pieces through them - the commissions they take are the lowest I've seen and has worked well for me ### 15. Best product first time store owners **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2020 **What do you like best about Gumroad?** It is a very simple and friendly shopping cart for anyone that lets you quickly start selling products online. It is free to start. **What do you dislike about Gumroad?** There is no support for Apple Pay. also, No live chat feature or Facebook community. It is also not having A/B testing functionality **What problems is Gumroad solving and how is that benefiting you?** It would be great if we can integrate the product with others. ### 16. Great for book sales **Rating:** 5.0/5.0 stars **Reviewed by:** Alan O. | Mentor in product, business and growth at NDRC, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2019 **What do you like best about Gumroad?** I have used Gumroad (and a few others) to sell books and courses and Gumroad has by far been the simplest to use. You are up and running super fast and integration with your own website could not be simpler. **What do you dislike about Gumroad?** No real dislikes at the level I was using it for. I have sold a couple of thousand dollars worth of digital product through the site but only ever one or two products at a time so I never had to manage a lot of items. **What problems is Gumroad solving and how is that benefiting you?** I found it a remarkably simple and professional looking method to sell digital products through my existing website. ## Gumroad Discussions - [What is Gumroad discover?](https://www.g2.com/discussions/gumroad-what-is-gumroad-discover) - [What is Gumroad discover?](https://www.g2.com/discussions/what-is-gumroad-discover) - [How do you get featured on Gumroad?](https://www.g2.com/discussions/how-do-you-get-featured-on-gumroad) - [What is Gumroad platform?](https://www.g2.com/discussions/what-is-gumroad-platform) - [What is Gumroad good for?](https://www.g2.com/discussions/what-is-gumroad-good-for) - [View Gumroad pricing details and edition comparison](https://www.g2.com/products/gumroad/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-01+23%3A41%3A35+-0500&secure%5Bsession_id%5D=a0d795c6-ee01-4f34-951f-2f67eed0a4e9&secure%5Btoken%5D=5f1c1e97e7945a2873883086819a43571ba91ca3e76816aa772b727e43c7373a&format=llm_user) ## Gumroad Features **Payment processing - Merchant of Record** - Automation - Cross Border - Payment Options - Multi-Currency - Reconciliation - Chargeback **Tax management - Merchant of Record** - Automated tax calculation - Standard compliance - Tax reporting **Security and Compliance - Merchant of Record** - AML-KYC - Secure SLC - PCI-DSS - Encryption and tokenization **Administration - Merchant of Record** - E-commerce Integration - Reporting & Analytics - Customer support ## Top Gumroad Alternatives - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,925 reviews) - [FastSpring](https://www.g2.com/products/fastspring/reviews) - 4.5/5.0 (178 reviews) - [Paddle](https://www.g2.com/products/paddle/reviews) - 4.5/5.0 (232 reviews)