# SmartSites Reviews
**Vendor:** SmartSites  
**Category:** [Website Design Services](https://www.g2.com/categories/website-design)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 253
## About SmartSites
Outsmart the competition with best-in-class digital marketing services. With over 1,000 ⭐⭐⭐⭐⭐ reviews online, SmartSites 💡 is America&#39;s #1 rated digital marketing agency. Get more traffic. Acquire more customers. Sell more stuff. SmartSites works for businesses of all sizes. SmartSites is a Google Premier Partner and Facebook Marketing Partner. Winner of dozens website design awards and nine-time Inc5000 (2017-2025) fastest growing company. Let us grow your company. Call 📞 (201) 870 6000 for a free consultation!



## SmartSites Pros & Cons
**What users like:**

- Users value the **strong communication** and proactive support from SmartSites, enhancing their overall experience and results. (24 reviews)
- Users commend the **responsive and proactive customer support** from SmartSites, enhancing project management and performance optimization. (20 reviews)
- Users rave about the **responsive support** from SmartSites, experiencing thorough communication and dedication throughout their services. (18 reviews)
- Users commend the **expertise** of SmartSites, noting their professionalism, valuable insights, and proactive communication in campaigns. (17 reviews)
- Users praise the **quick response times** of SmartSites, leading to effective support and project management. (17 reviews)
- Users commend the **professionalism** of SmartSites, highlighting supportive, engaged, and expert team interactions throughout the process. (15 reviews)
- Results Effectiveness (14 reviews)
- Understanding (13 reviews)
- Results (12 reviews)
- Knowledge (11 reviews)

**What users dislike:**

- Users experience **communication issues** that can slow down project development due to time zone differences. (13 reviews)
- Users note the **slow response time** during onboarding, impacting project timelines despite improved outcomes after launch. (9 reviews)
- Users express frustration with **poor customer support** , noting delays and unprofessionalism from initial contacts assigned to their accounts. (7 reviews)
- Users experience **inefficiency during the onboarding phase** , leading to delays before campaigns launch and initial results appear. (6 reviews)
- Users face **limited services** with SmartSites, citing slow development and inconsistent content quality impacting their projects. (6 reviews)
- Slow Performance (6 reviews)
- Users experience **miscommunication** , often due to time zone differences, affecting project clarity and turnaround times. (5 reviews)
- Slow Processes (5 reviews)
- Users note that **time management issues** can lead to delayed web development processes, affecting overall timelines. (5 reviews)
- Expensive (4 reviews)

## SmartSites Reviews
  ### 1. Outstanding Flexibility with Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Woodie A. | Solution Sales, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2026

**What do you like best about SmartSites?**

SmartSites stood out as the superior choice because they were willing to be flexible and listen to our ideas, goals, and desires without fitting us into a pre-built system. They are helping us freshen up our website with SEO goals in mind by implementing changes based on our research. Our project manager Drew is outstanding at organizing our relationship and keeping everything moving forward, which has been invaluable given the complex technical issues we faced at the start. Drew and his team addressed and overcame each challenge in a timely manner and managed to get the plugins to our website running smoothly and efficiently. What I like most is that they LISTEN! Drew is open to the newest ideas from events we attend, demonstrating that SmartSites is a partner in optimizing our online presence by implementing current best practices. I am delighted with SmartSites and our exceptional project manager Drew.

**What do you dislike about SmartSites?**

I don't have anything to share for this field.

**What problems is SmartSites solving and how is that benefiting you?**

SmartSites helps us freshen up our website with SEO in mind, listens to our research and implements effective changes, and manages technical challenges efficiently. They get our plugins running smoothly, ensuring everything aligns with our ideas and goals.

  ### 2. Great Social Media Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about SmartSites?**

They take time to learn about your business

**What do you dislike about SmartSites?**

Smart Sites has been great so far no negatives

**Recommendations to others considering SmartSites:**

★★★★★
Working with the social media management team at SmartSites has been an outstanding experience. From strategy to execution, their team is proactive, creative, and incredibly responsive. They took the time to understand our brand voice and goals, then delivered content and campaigns that genuinely elevated our online presence and engagement.

A special shoutout to Alexandra, our account manager, for her exceptional support. She’s organized, communicative, and always one step ahead—making the entire process smooth and stress-free. Her attention to detail and commitment to results truly set the bar high.

If you’re looking for a social media partner that delivers real value and top-tier service, SmartSites is the team to trust.

**What problems is SmartSites solving and how is that benefiting you?**

Social Media

  ### 3. Results-Driven PPC Partner

**Rating:** 4.5/5.0 stars

**Reviewed by:** ashlyn m. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2026

**What do you like best about SmartSites?**

Will and the team were responsive, proactive, and consistently focused on optimizing performance. We appreciated the clear reporting, strategic guidance, and their ability to generate a steady flow of qualified leads through our PPC campaigns.

**What do you dislike about SmartSites?**

We didn’t have any significant concerns during our engagement. Overall, the experience was positive and aligned with our goals, and we appreciated the team’s responsiveness and focus on performance.

**Recommendations to others considering SmartSites:**

n/a

**What problems is SmartSites solving and how is that benefiting you?**

SmartSites helped us improve the efficiency and performance of our paid search efforts. We were looking to generate more qualified leads while maintaining clear visibility into campaign performance and ROI. Their structured, data-driven approach to campaign management and ongoing optimization led to a consistent increase in lead volume and better overall performance, which supported our broader growth goals.

  ### 4. Brandi P and Mike A are excellent!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kirk E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2025

**What do you like best about SmartSites?**

I have been working with SEO companies since 2016, and I cannot recommend Smartsites highly enough(particularly Brandi and Mike A) to handle your SEO and Google Ad needs.  We were completely dissatisfied with our current company and contacted Smartsites after doing an online search.  From the very beginning, they made the transition as easy as it possibly could be.  Unlike our old company, Brandi and Mike are super responsive and thorough.  From the beginning, they had analyzed our needs and developed a roadmap for us to reach the goals that we had related.
During the transition, the old company was less than helpful, and Brandi went so completely above and beyond to help us get sorted that it makes my head spin.  I look forward to working with these folks in the future and feel like they will be a great help to our company.

**What do you dislike about SmartSites?**

So far, nothing has been negative.  I have high hopes for our relationship in the future.

**Recommendations to others considering SmartSites:**

Use them!  In all of my years of working with SEO companies, I have been most pleased with Smartsites.

**What problems is SmartSites solving and how is that benefiting you?**

Old SEO company was expensive, ineffective, and non-responsive.

  ### 5. Skyrocketed Our Lead Generation with Effective PPC

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick B.

**Reviewed Date:** February 06, 2026

**What do you like best about SmartSites?**

I appreciate SmartSites for their expertise in paid advertising and their ability to improve traffic and lead generation. I find their management of the Google Merchant Center particularly beneficial as it broadened my ability to find leads. Their PPC services effectively increased my traffic and helped me get more leads.

**What do you dislike about SmartSites?**

Email response could be faster

**What problems is SmartSites solving and how is that benefiting you?**

SmartSites increases my leads through effective PPC and paid advertising strategies. Their management of Google Merchant Center broadens my ability to find leads.

  ### 6. Solid Deliverables with Room for Improvement.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2025

**What do you like best about SmartSites?**

Our new website is great and easy to manage. Our search visibility has significantly improved, and the monthly reports make it easy to track our progress and see what’s coming next.

**What do you dislike about SmartSites?**

Turnaround time on the actual development piece of the project could be slow at times due to time zone differences and communications.

**Recommendations to others considering SmartSites:**

We partnered with SmartSites for a comprehensive SEO analysis, a complete website redesign, and ongoing monthly SEO support. The project had a slow start, and we did experience some early communication and follow-through issues. To their credit, the team responded quickly to our concerns and assigned us a new project manager, which made a huge difference. Jared, our new project manager, has been exceptional. He’s knowledgeable, proactive, and genuinely committed to our success. From the moment he stepped in, he brought clarity, structure, and momentum. He guided the redesign to completion, helped resolve developer issues along the way, and kept us informed at every stage. Once he took over, the entire process felt simpler, faster, and much more organized. Additionally, his SEO expertise has been a major asset. He takes the time to understand our goals, explains the “why” behind recommendations, and provides clear, actionable strategies. Our search visibility has significantly improved, and the monthly reports make it easy to track our progress and see what’s coming next. Although the project's start wasn’t ideal, the turnaround has been remarkable. The team we’re working with now is responsive, professional, and truly helpful. We’re satisfied with their work, Jared’s ongoing support, and the results we’re achieving. If you’re seeking a skilled SEO partner with reliable follow-through—and a project manager who genuinely exceeds expectations—I’d recommend SmartSites.

**What problems is SmartSites solving and how is that benefiting you?**

We partnered with SmartSites for a comprehensive SEO analysis, a complete website redesign, and ongoing monthly SEO support.

  ### 7. All in all, we are very pleased

**Rating:** 5.0/5.0 stars

**Reviewed by:** adam h. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2025

**What do you like best about SmartSites?**

They put forth a great effort to meet the needs of my company. I especially enjoyed working with our Project Manager, Ryan, who was attentive, patient, and very personable with my team. We will genuinely miss working with her!

**What do you dislike about SmartSites?**

They were not transparent about cancelation fees for SEO optimization. But waved them after we brought this up

**Recommendations to others considering SmartSites:**

They put forth a great effort to meet the needs of my company. I especially enjoyed working with our Project Manager, Ryan, who was attentive, patient, and very personable with my team. We will genuinely miss working with her!

**What problems is SmartSites solving and how is that benefiting you?**

They put forth a great effort to meet the needs of my company. I especially enjoyed working with our Project Manager, Ryan, who was attentive, patient, and very personable with my team. We will genuinely miss working with her!

  ### 8. Impressive Results with Reliable SEO Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephanie C.

**Reviewed Date:** December 19, 2025

**What do you like best about SmartSites?**

I appreciate the better results I get from SmartSites. The real results in SEO and digital marketing are impressive. I like everything they do as they do a great job for us, especially with SEO updates.

**What do you dislike about SmartSites?**

Nothing

**What problems is SmartSites solving and how is that benefiting you?**

I use SmartSites for SEO and digital marketing, which provides impressive real results, notably with SEO updates and better online visibility.

  ### 9. SmartSites Delivered Targeted Growth with Data-Driven Marketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joseph H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2025

**What do you like best about SmartSites?**

Their combination of strategic thinking and tactical execution is what really sets them apart. The team is proactive, transparent, and always available to offer insights or adjustments based on campaign performance. They’ve consistently delivered on KPIs, and the clarity of their reporting makes it easy to understand ROI. They feel more like a true partner than a vendor.

**What do you dislike about SmartSites?**

If I had to mention something, it would be that the onboarding phase could feel a bit drawn out at times. While it’s clear they’re being thorough and tailoring a strategy to our needs, it did take a few extra weeks to fully launch. That said, once the campaigns were live, the ramp-up and results exceeded our expectations

**Recommendations to others considering SmartSites:**

Come in with a clear sense of your business goals, and take full advantage of their strategic input. They’re not just executors — they bring a ton of marketing knowledge to the table. Be prepared for a thoughtful onboarding process, and trust that the upfront investment in time pays off long-term.

**What problems is SmartSites solving and how is that benefiting you?**

We needed to scale our digital marketing efforts and improve both lead quality and conversion rates. SmartSites stepped in to optimize our PPC campaigns, overhaul our SEO strategy, and improve our site performance. The result has been a measurable increase in qualified traffic, stronger online visibility, and a clear path toward continued growth

  ### 10. Easrl days, but impressed so far!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tawny E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2025

**What do you like best about SmartSites?**

I appreciate tat they do not drag us as owners into the weeds, we are not marketing experts and that is what we rely on them to do and they have delivered so far! It is invaluable to have a real partner who makes educated suggestions based ont heir expertise in the market, your analytics and performance as well as budget and goals, and get your input ut don't look to me for the solution, they come with it and ask for my approval!

**What do you dislike about SmartSites?**

So far nothing, we have been with them just under 2 months and we are thrilled with the results and look forward to the next several months growing!

**What problems is SmartSites solving and how is that benefiting you?**

We were not getting enough leads and had been working with agencies who did not believe in a true partnership.

  ### 11. SmartSites Boosted Our Visibility & Brought In More Customers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Esteban F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about SmartSites?**

What I like best about SmartSites is their dedication to delivering real, measurable results. Andrea and Ben really take the time to understand my business and goals, then tailor their PPC strategy accordingly. Their proactive communication and data-driven optimizations make me confident that my advertising budget is in good hands. They don’t just run campaigns — they act as true partners invested in growing my dealership.

**What do you dislike about SmartSites?**

There’s very little I disliked about working with SmartSites. If I had to point out one thing, it would be that I wasn’t offered or made aware of other complementary services they provide, like SEO or social media marketing, which could have helped grow my business even further. Additionally, having access to a real-time dashboard to monitor campaign performance between reports would be helpful. That said, the team was always quick to respond whenever I had questions or needed updates.

**What problems is SmartSites solving and how is that benefiting you?**

SmartSites helped solve the challenge of attracting qualified, local customers to my car dealership in a highly competitive market. Before working with them, our online presence and paid advertising efforts were underperforming, resulting in low website traffic and limited leads. By expertly managing and optimizing our PPC campaigns, SmartSites increased relevant traffic and improved lead quality. This has directly benefited my business by generating more inquiries, increasing showroom visits, and ultimately boosting sales. Their data-driven approach and ongoing optimizations ensured that our advertising budget was used efficiently, maximizing ROI and business growth.

  ### 12. SmartSites Elevated Our Advertising ROI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tyler W. | FP&amp;A | IT Leader | Process Improvement

**Reviewed Date:** September 29, 2025

**What do you like best about SmartSites?**

I really like the expertise of SmartSites; their representatives are very professional and always provide good insights and feedback. I appreciate their focus on spend and cost of ads, ensuring campaigns are worthwhile, alongside their excellent reporting, which includes weekly reports that offer valuable suggestions.

**What do you dislike about SmartSites?**

Nothing Really - They were great

**What problems is SmartSites solving and how is that benefiting you?**

SmartSites enhanced our PPC advertising, boosting ROI by improving ad cost ratios. Their expertise and professional insights, along with valuable weekly reports, focused on spend efficiency, ensuring worthwhile investments.

  ### 13. SmartSites has been a game-changer for our Shopify Store

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mitch H. | Product Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2025

**What do you like best about SmartSites?**

They're hands on and responsive. Really how responsive they are. We didn't get abandoned after onboarding. It feels like we have an in-house marketing team, not just a vendor.

**What do you dislike about SmartSites?**

There's honestly not that much to complain about. They're proactive and know what they're doing.

**Recommendations to others considering SmartSites:**

Go inito it with clear goals. The more you define what success looks like, the more they can tailor their strategy to fit your needs. Also, be ready collaborate. SmartSites isn't a "set it and forget it" type of agency. They work best when you treat them like an extension of you team and stay involved in the process. If you're engaged and communicative, they'll match that energy.

**What problems is SmartSites solving and how is that benefiting you?**

Before working with SmartSites, we were struggling to scale our traffic and improve the efficiency of our marketing spend. Our Google Ads were running, but not optimized, and our SEO efforts were mostly reactive and lacked a clear plan. We also knew our product pages and site experience needed work to better convert visitors.

SmartSites helped solve all of that. They brought structure and strategy to our ad campaigns, which immediately improved ROAS and lowered cost-per-click. SEO & CRO were improved.

The biggest benefit is clarity and momentum—we’re no longer guessing or just reacting. We have a plan, a team helping us execute it, and we’re seeing real results in revenue growth, order volume, and returning customer rate.

  ### 14. Professional Team with Strong SEO and Web Expertise

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brian H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 06, 2025

**What do you like best about SmartSites?**

They conducted thorough keyword and competitor research, citation audits, and broken link checks, while also offering content strategy recommendations tailored to my business. Each month, I received detailed marketing reports that analyzed my website traffic and performance, giving me clear insight into what was working and what needed attention.

**What do you dislike about SmartSites?**

Sometimes it was challenge communicating with the offshore team which was understandable given the different time zones. Was not often.

**Recommendations to others considering SmartSites:**

They are professional and knowledgeable

**What problems is SmartSites solving and how is that benefiting you?**

I reached out to SmartSites in January to assist with cleaning up my website and fixing issues that stemmed from my previous host. Over the past five months, their team has provided excellent support and guidance to help improve my site’s performance and visibility.

  ### 15. Excellent service from Stephanie. Great improvements to our google ad campaigns

**Rating:** 5.0/5.0 stars

**Reviewed by:** David P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2025

**What do you like best about SmartSites?**

Highly responsive, very professional, thorough monthly reports detailing everything including important key performance indicators

**What do you dislike about SmartSites?**

I don't really have anything to note about dislikes!

**Recommendations to others considering SmartSites:**

Stephanie is very responsive and professional. They know what they are doing, and I will return to them for more projects in the future!

**What problems is SmartSites solving and how is that benefiting you?**

Created and managed our Google Ad campaigns. Improved our cost per conversion from $20+ down to $5 cost per conversion.

  ### 16. Outstanding SEO & Website Redesign Experience with Kristin at SmartSites

**Rating:** 5.0/5.0 stars

**Reviewed by:** Susan G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2025

**What do you like best about SmartSites?**

What I like best about SmartSites is the experience of working with Kristin. She is truly the driving force behind our successful SEO strategy and website redesign. Her creativity, strategic thinking, and dedication set her apart. She took the time to understand our business, always brought fresh ideas to the table, and made sure every decision aligned with our goals. Beyond her expertise, she is incredibly responsive, professional, and easy to work with—always going above and beyond to deliver the best results. Having Kristin on our project made all the difference!

**What do you dislike about SmartSites?**

If there was one downside, it would be that the actual web development and coding process took longer than expected. While Kristin and the SmartSites team were always communicative and kept us updated, the timeline for getting everything built and implemented was a bit slower than we had hoped. That said, the end result was well worth the wait, and we appreciated their commitment to getting things done right rather than rushing through the process.

**Recommendations to others considering SmartSites:**

My advice for others working with SmartSites—especially if you’re lucky enough to have Kristin as your project manager—is to trust the process and communicate your goals clearly. Kristin brings amazing ideas and strategic insights, so be open to her recommendations, as they truly add value. Also, while the website development phase may take longer than expected, the end result is worth the wait. Stay engaged, ask questions, and know that you have a dedicated partner in Kristin who will always work hard to deliver the best outcome for your business!

**What problems is SmartSites solving and how is that benefiting you?**

website redesign/SEO

  ### 17. Punctual, Professional Support with Industry-Leading Expertise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 16, 2026

**What do you like best about SmartSites?**

Punctual, professional with industry leading expertise and account support.

**What do you dislike about SmartSites?**

Set up was a little longer than expected, but most likely due to the complexity of the account.

**Recommendations to others considering SmartSites:**

Ask for Ben

**What problems is SmartSites solving and how is that benefiting you?**

Google / Microsoft Ads

  ### 18. Transformational Growth & Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about SmartSites?**

Tanner and Tarun were phenomenal to work with — extremely sharp, responsive, and intuitive. Tanner helped us refine our paid ad strategy and identify high-converting niches. Tarun understood our CRM and API needs instantly and coordinated seamlessly with our team. Their insights on ad copy, audience targeting, and tracking were game-changing.

**What do you dislike about SmartSites?**

If anything, more visual previews earlier in the landing page build process would’ve helped streamline our design feedback. But their turnaround time made up for it.

**Recommendations to others considering SmartSites:**

- Understand ROI before investing
- Be ready to invest time in optimizing the landing pages and ad copy (what you put in is what you get out)
- Speak to Tanner :)

**What problems is SmartSites solving and how is that benefiting you?**

We were looking to scale our driving school business through professional digital marketing and conversion-optimized websites. The key requirements included: fast-loading landing pages, multilingual ad campaigns, lead tracking, and integration with our CRM and booking system. The solution was critical to our business’s next stage of growth.

  ### 19. Bailey was a pleasure to work with.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shane L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 25, 2025

**What do you like best about SmartSites?**

Bailey was a pleasure to work with. Very attentive and responded quickly to all issues. I appreciate the support with our marketing efforts!

**What do you dislike about SmartSites?**

Some of the design team not understanding the way to properly create creatives.

**What problems is SmartSites solving and how is that benefiting you?**

SEO, Location Page Creation, Marketing Plan

  ### 20. Single Most Important Decision We’ve Made

**Rating:** 5.0/5.0 stars

**Reviewed by:** David J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2025

**What do you like best about SmartSites?**

We are very happy working with Richard Gedeon who is our “to go to” person for any technical assistance.
Richard is very responsive and very knowledgeable. 
He’s always looking for ways to improve our campaigns, has great suggestions, and is very good at reading the markets.

**What do you dislike about SmartSites?**

Chocolate chip cookie in particular 🍪 we received for holidays was 6 out of 10 😂. Others were 10/10!!! 

Maybe a new recipe… 🤷‍♂️

**Recommendations to others considering SmartSites:**

I would suggest to get on a conference call with Smart Sites!
I am sure any business can benefit from the variety of services they offer

**What problems is SmartSites solving and how is that benefiting you?**

Smart Sites has helped us with SEO, web positioning, PPC campaigns, web development, overall technical support

  ### 21. Director of Ecommerce

**Rating:** 5.0/5.0 stars

**Reviewed by:** Trent L. | Director of Ecommerce, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2024

**What do you like best about SmartSites?**

SmartSites did a phenomenal job wrapping their arms around the Pertronix business and honing in on our customer.

**What do you dislike about SmartSites?**

I wish they would have found us sooner so we could've made even more money!

**Recommendations to others considering SmartSites:**

We saw performance increases across the board (Google and Meta) almost instantly and gave us confidence to continue investing with larger budgets. Anthony and Isaah, who oversee our accounts, are very responsive and receptive to critical feedback. They come prepared with data/insights to back up their game plan and execute at a high level. We feel that our overall program is under total control with those two at the helm. I highly recommend SmartSites and the team (Anthony and Issah) they tasked to oversee the most important driver of our DTC business!

**What problems is SmartSites solving and how is that benefiting you?**

Bring stability to our SEM program and drive profitable ROAS.

  ### 22. Smartsites is amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carlos S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about SmartSites?**

the people working there are phenomenal and incredibly professional and get things done

**What do you dislike about SmartSites?**

cannot thing of anything I dislike at the moment

**Recommendations to others considering SmartSites:**

I’ve had the pleasure of working with Smartsites, and I can confidently say they are exceptional. My team, led by Senior Project Manager Patrizia Medina and PPC Analyst Julian Garcia, has been instrumental in the success of my SEO and Google Ads efforts for my website, www.elitetestosteronereplacement.com.

Before partnering with Smartsites, I had worked with several local SEO companies, none of which delivered results or provided value. I wasted both time and money with three different agencies that offered minimal service. Finding Smartsites has been a game-changer.

From day one, Patrizia has been a pleasure to work with, expertly guiding the entire process to help us achieve our goal of ranking our website at the top for SEO. Her professionalism, intelligence, and efficiency have been evident at every step. She is incredibly driven and proactive, ensuring that all necessary steps to optimize our website are completed on time.

Julian has also gone above and beyond. He took the initiative to help expedite our LegitScript certification process, which is crucial for us to gain Google certification and run Google Ads for our medical practice.

Communication with the Smartsites team has been excellent — they’re always quick to respond and ensure that tasks are completed without delay. I’m beyond satisfied with the results and couldn’t ask for a better team than Patrizia and Julian.

I wholeheartedly recommend Smartsites for anyone looking for a professional, dedicated, and results-driven digital marketing team.

**What problems is SmartSites solving and how is that benefiting you?**

SEO and GoogleAds campaign for Elite Testosterone Replacement

  ### 23. Working with SmartSites has been an experience.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erick L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 09, 2025

**What do you like best about SmartSites?**

reliability, and personalized support that makes them stand out.

**What do you dislike about SmartSites?**

It can be difficult to express oneself when words seem to fail us.

**Recommendations to others considering SmartSites:**

I recommend them to anyone looking for professional ad management.

**What problems is SmartSites solving and how is that benefiting you?**

managing our campaigns have made a real difference.

  ### 24. Reliable, Proactive, and Easy to Work With

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about SmartSites?**

Reliable support, quick response times, and smooth project management.

**What do you dislike about SmartSites?**

There's nothing major to  dislike about SmartSites

**Recommendations to others considering SmartSites:**

If you're looking for a responsive and capable digital marketing team that delivers solid results, SmartSites is a strong choice

**What problems is SmartSites solving and how is that benefiting you?**

Digital marketing support, including SEO, paid ads, and strategy guidance, to help improve our online visibility, drive traffic, and increase e-commerce sales.

  ### 25. SmartSites did a great job!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 11, 2025

**What do you like best about SmartSites?**

Great communication, knowledgeable staff, great pricepoint.

**What do you dislike about SmartSites?**

I don't dislike anything about SmartSites.

**Recommendations to others considering SmartSites:**

We are thrilled with the amazing work SmartSites did on our website. Tiffany, our Project Manager, made the process seamless and went the extra mile to make sure every detail was perfect.

**What problems is SmartSites solving and how is that benefiting you?**

We are a 126-year-old community music school who was seeking a new custom-built website.

  ### 26. Fantastic digital advertising services!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chad C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2025

**What do you like best about SmartSites?**

Of the field, SmartSites had the most experience and best expertise in providing digital advertising support for mental health sector companies, along with the best understanding we experienced of our sector terminology and our audience's vocabulary.

**What do you dislike about SmartSites?**

Like any larger company, the contract folks are not always on the same page as the actual service providers, but our analyst was fully capable in helping us sort any issues that arose.

**Recommendations to others considering SmartSites:**

If your organization is in the mental health sector in the USA, these folks know your audience.

**What problems is SmartSites solving and how is that benefiting you?**

We needed to dramatically increase our inquiry numbers and improve our conversion funnel in order to meet our goal of doubling our intakes.

  ### 27. THEY KNOW SEO!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2025

**What do you like best about SmartSites?**

The fact that my project manager, Tori Biagi is located in the States, and her response time to my questions is typically the same day

**What do you dislike about SmartSites?**

At this point of the project, there is nothing that I dislike about SmartSites.

**Recommendations to others considering SmartSites:**

I would look at all their reviews and have them provide you with a list of companies they have worked with.

**What problems is SmartSites solving and how is that benefiting you?**

Ranking on the first page within Google and providing fresh new content.

  ### 28. great service, great communication and thus great outcome

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andres M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 28, 2025

**What do you like best about SmartSites?**

their team was great, very responsive and knowledgeable

**What do you dislike about SmartSites?**

maybe they can be a little faster completing some tasks

**Recommendations to others considering SmartSites:**

go with patrizia

**What problems is SmartSites solving and how is that benefiting you?**

having a good website to showcase our work for future clients

  ### 29. They helped with me with google ads and PPC and gave outstanding results. Highly recommend!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2025

**What do you like best about SmartSites?**

Knowledge on google ads and cost effective

**What do you dislike about SmartSites?**

They can improve their response rates and follow ups.

**Recommendations to others considering SmartSites:**

I will definetly recommend them to anyone as they know what they are doing and are professionals.

**What problems is SmartSites solving and how is that benefiting you?**

Lead generation, building online presence

  ### 30. SmartSites has been a great help with building our SEO strategy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 14, 2025

**What do you like best about SmartSites?**

Easy and friendly to work with. They gave a detailed layout of what the project would look like and they have delivered. They have helped with things we weren't aware we needed. It has been a pleasure to work with Javier and team.

**What do you dislike about SmartSites?**

They have a lot of teams and sometimes we are waiting for responses from them. Although it has never been a bad experience and Javier makes sure to keep everyone informed on what is taking place.

**Recommendations to others considering SmartSites:**

Hands on guidance, weekly meetings if necessary and quick responses to emails, never having to wait to hear back. They give recommendations on the why and how it's done!

**What problems is SmartSites solving and how is that benefiting you?**

Growing our SEO efforts and helping to make the business more visible.

  ### 31. Great Value

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2025

**What do you like best about SmartSites?**

The metrics that are used to make recommendations and the open and constant communication.

**What do you dislike about SmartSites?**

Nothing....so far.  The communication is open enough that if there is a problem, I can share it with them.

**Recommendations to others considering SmartSites:**

They've been great to work with and I'm very comfortable recommending them to others.

**What problems is SmartSites solving and how is that benefiting you?**

We need to improve the visibility of our website without paying a lot of money.  They have helped us meet that goal.

  ### 32. They do the work.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joshua  K. | Marketing Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 20, 2024

**What do you like best about SmartSites?**

We have only been working with SmartSites for a few months and already we are seeing results, and it's not just that they have some secret formula they plug in and then sit back and throw a performance review meeting at you once a month. They actually DO the hard work of getting your PPC set up and calibrated and are in constant contact with me about strategy and tactics. Many vendors have told us they'd be a team extension. SmartSites is the only one that has made good on this promise. They have been available, incredibly friendly and professional even when we've pushed them, and they simply know their stuff. I can't recommend them enough.

**What do you dislike about SmartSites?**

I am working with the team to create more organization around our comms and quality checking. There are some change requests I haven't had the visibility into that I'd have liked, and I'm not sure they're used to so much hands-on action from the client, so some requests can get lost in the shuffle but they've been very open to changes to workflow and cadence.

**What problems is SmartSites solving and how is that benefiting you?**

We are working with SmartSites on SEO and PPC after switching from an industry-specific supplier that plugged us into the same low-creativity template they gave all our competitors. It's allowing us to differentiate our digital marketing and blow past our competitors.

  ### 33. Great company with amazing employees.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about SmartSites?**

They are very knowledgeable and responsive.

**What do you dislike about SmartSites?**

Really nothing. They are fairly priced for what they do.

**Recommendations to others considering SmartSites:**

Give it a try.

**What problems is SmartSites solving and how is that benefiting you?**

Stephanie from Smartistes is managing our instagram and Pinterest ads. Ashley helps us with email marketing.

  ### 34. NPTI Florida Rough start.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrick S. | CEO , Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2025

**What do you like best about SmartSites?**

Once we were assigned a talented lead our account was moving in the positive direction. Jade has turned us around from wanting to leave initially to extremely pleased.

**What do you dislike about SmartSites?**

The initial point of contact assigned to our account was not professional and extremely lazy to say the least.

**Recommendations to others considering SmartSites:**

Customer service and professionalism  with who you assign new accounts to is critical.

**What problems is SmartSites solving and how is that benefiting you?**

PPC and lead generation

  ### 35. Julian and his team at SmartSites have been phenomenal!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 08, 2025

**What do you like best about SmartSites?**

Technical expertise in all areas, great communication, designers, and super flexible.

**What do you dislike about SmartSites?**

I can't say there's a downside.  My only recommendation if they wanted something to improve would be to have a better way for me to upload my required documents to them (logo files, etc.)

**Recommendations to others considering SmartSites:**

Just do it.  I reviewed several companies -- SmartSites pricing was in line with all the others, but they offer SO MUCH MORE, and their people are top-notch and super easy to work with.

**What problems is SmartSites solving and how is that benefiting you?**

We needed a completely new website, landing pages, and PPC management.  They're also doing SEO for us, inlcuding content writing.  They did a great job bringing our vision into reality.  We don't have everything up and running yet, because of issues on OUR end, but everything they've done so far has been great.

  ### 36. Ima Exceeded My Expectations!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joanne R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2024

**What do you like best about SmartSites?**

The project team, let by Ima, is extremely efficient and accommodating.  They have a huge team of experts in every realm, so I'm getting the best of the best for each aspect of the project but, at the same time, I'm only working with three people, so I'm getting a level of attention and communication I would get by working with a small, local firm.

**What do you dislike about SmartSites?**

The project isn't completed yet, so I can't say for sure, but I haven't run into any issues.  I could say that in the beginning, it didn't seem like everyone understood exactly what we were looking for, based on some of the deliverables I received early on.  But Ima resolved that situation VERY QUICKLY, and I haven't had issues since.

**Recommendations to others considering SmartSites:**

When doing your research, compare what you'll be getting for the amount you're paying. I found that SmartSites' pricing was very much in line with others as far as website development, etc., and  SEO, and even a little lower for PPC; but I felt that the level of expertise I felt I was getting with SmartSites FAR EXCEEDED what I could expect from the others.  Also, consider what you'll be paying for, vs. what you'll be getting, LONG-TERM!  Especially if you're doing any PPC, think about how much you'll save in ad spend if you have a well-managed campaign.  That savings alone would far outweigh a higher management fee (though for PPC, SmartSites actually charged less than the others I looked at). Finally, if you're considering going with a company that works with your industry exclusively, thinking that's a good idea because they "understand" your specific business model and marketing needs, you might want to consider this:  a company that does the same thing, for the same type of companies, is basically competing with itself when working with multiple competitors.  If they're just doing a bunch of the same, how are they going to get YOU ranking higher than your competitors, who are also their clients?!?  Just something to think about!

**What problems is SmartSites solving and how is that benefiting you?**

Creating a new website and landing pages along with a comprehensive SEO and PPC campaign, for the purpose of increasing our client intakes and our revenue.

  ### 37. Very Impressed!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Miranda K. | Owner, Financial Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2024

**What do you like best about SmartSites?**

Nate, Anastasiia, and Tanner give me regular updates about what they are working on! I can see a steady increase in traffic to my website already and am looking forward to seeing it continue.

**What do you dislike about SmartSites?**

I can't think of anything I dislike about SmartSites. They have been great to work with!

**Recommendations to others considering SmartSites:**

As a former business consultant, I've met with dozens of marketing agencies. SmartSites is the one I chose to do marketing for my business. They are the best in the industry (from what I've seen) at communicating what they are working on and why it will help your marketing efforts.

**What problems is SmartSites solving and how is that benefiting you?**

I am very impressed with SmartSites! I started working with them about two months ago and in that time, they have done some SEO work and launched a Google Ads campaign. I’ve been happy with the results so far! I’ve started seeing more organic traffic to my website already, and the PPC campaign has an awesome conversion rate!

  ### 38. Do not hire this company!!!!

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 30, 2024

**What do you like best about SmartSites?**

Their service was very marginal. I would not hire them.

**What do you dislike about SmartSites?**

They never had consistent content writers and never learned our business.

**Recommendations to others considering SmartSites:**

We had a terrible experience with SmartSites. They constantly turned their content writers and after well over a year, they still never were able to write posts without us having to do major revisions. 

When we cancelled and gave our 30 day notice. They quickly did a few extra blogs and then charged us an extra month. 

These people are slimy. Prior to the billing dispute I just thought they weren't for us. Now I can wholeheartedly say that you are risking your business by using them.

**What problems is SmartSites solving and how is that benefiting you?**

We hired them to write content and optimize for SEO/SEM. I would not recommend.

  ### 39. Exceptional SEO Services: Fast, Efficient, and Responsive Partnership with SmartSites

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mackenzie B. | Partnership Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about SmartSites?**

We've been working with SmartSites on an ongoing SEO project, and our experience has been nothing short of excellent. From the very beginning, they impressed us with their speed, efficiency, and ability to deliver high-quality results without any compromise.

What stands out most is their responsiveness—whether it was during the initial audit and proposal phase with Ryan Brew, or the day-to-day project management with Nate and Tiffany, SmartSites has consistently been quick to address our questions and needs. They operate in a way that closely aligns with our own company values, making the partnership smooth and effective.

If you're looking for a reliable SEO company that values communication and efficiency as much as delivering results, I highly recommend SmartSites.

**What do you dislike about SmartSites?**

I have no complains about my experience with SmartSites thus far!

**Recommendations to others considering SmartSites:**

Would absolutley reccomend them for all SEO needs!

**What problems is SmartSites solving and how is that benefiting you?**

SmartSites is improving our SEO presence and website performance.

  ### 40. Exceptional Service and Expertise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erika P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2024

**What do you like best about SmartSites?**

They've taken time to understand our brand and goals, ensuring the new design will align perfectly with our vision.

**What do you dislike about SmartSites?**

We are still on the pre-launch phase. So far no issues and everything is running as planned.

**What problems is SmartSites solving and how is that benefiting you?**

We started working with SmartSites early this year to update our website and we've been very satisfied with their services. While we're still in the pre-launch phase, the improvements we've seen so far are remarkable. We’re confident that once live, our new website will significantly enhance our online presence and better serve our customers. Our Project Manager Jonathan's expertise and dedication have made this process smoother than we’ve ever expected. We are eagerly anticipating the launch and the positive impact it will have on our business.

  ### 41. I have the pleasure of working with Kristin Goins , and I cannot recommend her highly enough.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohammed B. | Cardiometabolic Sales Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2025

**What do you like best about SmartSites?**

Very professional and Kristin Goins has exceeded our expectations

**What do you dislike about SmartSites?**

There is nothing I do not like about smart sites Kristen has been amazing

**Recommendations to others considering SmartSites:**

I would 100% recommend people using smart sites for their projects

**What problems is SmartSites solving and how is that benefiting you?**

Helped build up traffic to our website

  ### 42. Great Collaborative Partners

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniela M. | Product Marketing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2024

**What do you like best about SmartSites?**

Collaborative nature of all the teams I have encountered.

**What do you dislike about SmartSites?**

I have not had any issues during my time working with SmartSites.

**Recommendations to others considering SmartSites:**

I would highly recommend choosing SmartSites! Their full-suite of offerings all under one roof has been very helpful with considering future projects.

**What problems is SmartSites solving and how is that benefiting you?**

I have been working with Smartsites for a few years now on various project including web development and PPC. Their teams have consistently delivered results and brought a great collaborative spirit to every project. Special shout out to Stephanie Schwailik who has been my go-to PPC analyst for 2 years. She has provided excellent recommendations & insights throughout our time working together and she truly has deep knowledge on all things Google. When looking for a well-rounded digital agency, I highly recommend Smartsites!

  ### 43. Smartsites is doing a phenomenal job managing our Google Adwords campaign!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brendan B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about SmartSites?**

They are very helpful and communicative, and prompt in answering our questions or addressing requests.

**What do you dislike about SmartSites?**

We don't have any dislikes. They've done everything we've asked for.

**What problems is SmartSites solving and how is that benefiting you?**

We needed a company who really understood Google Adwords to manage our campaign and optimize our ads to increase sales in our most important project categories. Smartsites assigned Peter as our account manager, and we couldn't be happier with the level of knowledge and expertise he's brought to our campaign management. Our leads have increased in the areas we were looking for.

  ### 44. Great service and support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 20, 2025

**What do you like best about SmartSites?**

The willingness to help and give advice for all our digital marketing even when they were only paid for the ppc.

**What do you dislike about SmartSites?**

Nothing that comes to mind. It was a great experience.

**Recommendations to others considering SmartSites:**

Spend time with the team before you sign. They will blow you away.

**What problems is SmartSites solving and how is that benefiting you?**

Helping us get good ppc.

  ### 45. Enthusiastic and Professional Project Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2024

**What do you like best about SmartSites?**

They take the effort to make their clients happy.

**What do you dislike about SmartSites?**

We wish some things could be done faster.

**Recommendations to others considering SmartSites:**

If you want a responsive and supportive team, use Smart Sites

**What problems is SmartSites solving and how is that benefiting you?**

Website and Marketing

  ### 46. Working Experience With Tanner Orner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2025

**What do you like best about SmartSites?**

Great communication
Deliverables on time
Go above and beyond

**What do you dislike about SmartSites?**

Nothing at all to mention as of this moment

**What problems is SmartSites solving and how is that benefiting you?**

Ongoing digital marketing campaigns. It has been a great experience working with Tanner Orner. He consistently goes above and beyond for his clients, demonstrating unwavering dedication and a commitment to delivering exceptional results.

  ### 47. Great value & account management

**Rating:** 5.0/5.0 stars

**Reviewed by:** John T. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 25, 2024

**What do you like best about SmartSites?**

Stephanie talks and works fast. She doesn't waste my time. Her SLAs are incredibly fast.

**What do you dislike about SmartSites?**

I think they could have a little more structure and assistance (aka a framework) to help with PPC asset design.

**Recommendations to others considering SmartSites:**

I'm not sure their SEO has kept up with generative AI, but our experience with their PPC management has been fantastic! Ask for Stephanie to be your AM.

**What problems is SmartSites solving and how is that benefiting you?**

SmartSites has efficiently managed our Google Ads and Meta PPC the past few years. Our account manager, Stephanie Schwailik, has the fastest SLA ever and really knows what she's doing on Meta and Google.

  ### 48. Polished Professionals Who Know What They're Doing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Denise P. | Marketing Director | SAMINA Sleep | USA &amp; Canada, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about SmartSites?**

Professionalism, communication, knowledge and actionable ideas. As owners of our small company, my husband and I are fairly relaxed in our management. We live and work at home ---- so basically we're working all the time! Ashley has reminded me of the polite and polished professionalism that can exist in corporate workplaces. She also demonstrates strong knowledge in her detailed replies to my questions or explanations of why you're doing what you are. Ashley responds promptly by email even if it's to say she is going to discuss my concern or question with the team and then she reliably circles back within a reasonable period of time. In one instance, it was clear a phone conversation was a better solution and, due to our difference in time zones, we scheduled a call within 24 hours. I not only feel comfortable and confident to ask her questions or express my opinions which she asks for consistently, but I feel confident that they're doing everything they should be and more.

**What do you dislike about SmartSites?**

Thus far, my only issue is that I don't have a clear insight into the overall strategy. Individual actions and proposals steadily come to my inbox for review, my input and/or approval. It's been an easy collaboration and clearly there's a team at work on our project. However, I don't know what's coming next. Maybe that's because every account is unique; I know we're still in the technical phase and commencing the content development phase now. I'll be curious to see if the content is in our voice and expertly accurate but I'm not anxious about it. SmartSites has my confidence.

**Recommendations to others considering SmartSites:**

Look no further. After vetting many consultants before selecting SmartSites, I can say there's a reason they have a solid reputation. If every Project Manager is at the level of professionalism and knowledge that Ashley Rodriguez has, then you'll be in very good hands. Technical expertise combined with excellence in communcations and project management is what SEO needs and we now have...finally!

**What problems is SmartSites solving and how is that benefiting you?**

The decision to outsource our SEO services came to me after a couple of years' investment in my own education and organic efforts. It became clear to me slowly but surely that you have to "pay to play" because obtaining positive ranking results is complex and SEO is multi-faceted. It requires dedication, depth of knowledge, and flexibility in th dynamic Google world. I vetted 11 consultants before selecting SmartSites and these first two months of working with SmartSites and our wonderfully responsive and professional Project Manager, Ashley, make me feel like the decision was solid and will produce the elusive results we were unable to do so alone.

  ### 49. Excellent customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Catherine G. | Executive Assistant, Enterprise (> 1000 emp.)

**Reviewed Date:** December 06, 2024

**What do you like best about SmartSites?**

They are very quick to respond to emails and always resolve whatever issue we might have.

**What do you dislike about SmartSites?**

I haven't experienced and problems with SmartSites.  Nothing to dislike.

**Recommendations to others considering SmartSites:**

I would highly recommend SmartSites to anyone looking for a skilled web designer who is professional and affordable.

**What problems is SmartSites solving and how is that benefiting you?**

SmartSites designed our website and helps keep it updated.

  ### 50. Terrible experience, never understood our company, blogs didn't apply to our business.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** December 18, 2024

**What do you like best about SmartSites?**

Didn't like them in the end, never saw any results.

**What do you dislike about SmartSites?**

They were terrible at SEO, never saw any results.

**What problems is SmartSites solving and how is that benefiting you?**

It's a terrible company to do business with. I used them for over 2 years, and they have not learned what our company did. The SEO was awful and didn't apply at all. The blogs were more work editing than writing something myself. Too much money for what we received. Went through multiple account managers. Run away from Smartsites; do not use them!


## SmartSites Discussions
  - [What is SmartSites used for?](https://www.g2.com/discussions/what-is-smartsites-used-for)

- [View SmartSites pricing details and edition comparison](https://www.g2.com/products/smartsites/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-05+10%3A37%3A37+-0500&secure%5Bsession_id%5D=cad91e1b-3c59-42f8-ba87-89568ae19230&secure%5Btoken%5D=08baef82b519e371275820d0c99ad4712d4f019fb3ffa26fd18eab2df921b22e&format=llm_user)

## SmartSites Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Other Platform Features**
- Notifications & Reminders
- Contract Database
- Contract Compliance
- Integrations / APIs
- E-Signature

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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