Best UCaaS Platforms for Medium-Sized Businesses
Products classified in the overall UCaaS Platforms category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business UCaaS Platforms to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business UCaaS Platforms category.
In addition to qualifying for inclusion in the UCaaS Platforms category, to qualify for inclusion in the Medium-Sized Business UCaaS Platforms category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Ca
721,403 Twitter followers
Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with bui
Zoom Workplace is a platform that centralizes communication, collaboration, and execution in one environment, offering features for videoconferencing, virtual meetings, webinars, and more. Reviewers appreciate the simplicity and reliability of Zoom Workplace for daily meetings, highlighting the ease of joining calls, scheduling meetings, sharing screens, and the clear audio and video quality. Users mentioned occasional minor connection issues or short audio delays, and noted that the platform can use a lot of system resources during long meetings.
1,045,125 Twitter followers
Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enter
721,403 Twitter followers
8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure
11,059 Twitter followers
CallTower is a cloud communications solutions provider designed to help businesses enhance their connectivity and collaboration capabilities on a global scale. Established in 2002, CallTower has posit
9,007 Twitter followers
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer exp
21,308 Twitter followers
RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, and SMS, all powered by AI. Designed for organizations that
62,167 Twitter followers
Dialaxy is a cloud-based telephony solution that helps to connect with your customers anywhere around the globe. It is a platform that brings communications together by accessing through a mobile, tab
Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give yo
11,158 Twitter followers
Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,
Dialpad Connect is a communication platform that allows users to manage calls, messages, and meetings on one platform, with features such as AI-powered call transcription and voicemail. Reviewers frequently mention the ease of use, flexibility of having the same business number on both desktop and mobile, and the usefulness of call transcripts for catching missed details. Users reported issues with call quality dropping with weak internet connection, limitations in analytics and customization unless upgraded, and the messaging feature not being as robust as dedicated team chat tools.
61 Twitter followers
One stop solution to manage your online meetings, video conferencing, meeting rooms, business phones, and webinars for your organization. The best solution for your remote collaboration for the hybrid
137,102 Twitter followers
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience
Genesys Cloud CX is a cloud-based platform designed to manage customer interactions across various channels including voice, chat, and email. Users like the platform's flexibility, scalability, and its ability to integrate with third-party systems, as well as its robust analytics and AI-driven insights that optimize customer experience and agent performance. Reviewers mentioned that the initial setup and configuration can be complex, especially for new users, and advanced features can be costly, which may be a challenge for smaller organizations.
32,280 Twitter followers
Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and coll
3,288 Twitter followers
Intermedia Unite is a fully integrated cloud-based unified communications platform for businesses of all sizes. We believe that every business needs tools to help facilitate employee collaboration and
4,571 Twitter followers
Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communica
721,403 Twitter followers
