Apollo.io Reviews & Product Details

I use Apollo every day to find and manage new customers across EMEA and the US markets. The interface and overall performance are great because the platform is very easy to navigate and stays fast even when I am handling large lists of leads. I really value the AI and intelligence features, especially the intent signals that helped me identify the right time to reach out to enterprise accounts like Zalando and JD Sports. The integrations are also a huge plus as the tool connects perfectly with Salesforce, keeping all my data synced in one place automatically. The onboarding process was simple to follow, and the support resources made it easy for me to start building a pipeline quickly. Overall, the ROI has been excellent because I reduced my manual research time by 60%, which allowed me to build a $2M+ qualified pipeline and close significant revenue. Review collected by and hosted on G2.com.

One thing I dislike is that when I import data from Sales Navigator, Apollo sometimes changes a person’s job title or company name. That makes the data less accurate, and I end up having to correct it manually.

Also, the LinkedIn extension doesn’t allow bulk uploads of a large number of leads at once. You can only save 25 people at a time, which feels slow when I’m trying to build a bigger list.

Another frustrating issue is that when I add multiple people from the same company, the tool asks me to choose the domain every single time. It would be much better if it automatically remembered the domain for that company. Review collected by and hosted on G2.com.

What I love most about Apollo is that, out of all the tools I use daily for lead generation, it consistently provides the most accurate and up-to-date contact information. Review collected by and hosted on G2.com.

While I find Apollo to be a valuable tool, I've noticed that sometimes Sales Navigator's search engine pulls up a few more contacts than Apollo does. Although this isn't a frequent occurrence, it's something to keep in mind. Additionally, when extracting information from contact profiles on devices with less powerful processors, the process can be a bit slow, especially when opening multiple sub-tabs. Review collected by and hosted on G2.com.

Apollo.io has been a great tool for prospecting and outreach. The platform is intuitive and easy to navigate, even for those who are newer to sales outreach tools. The contact database is robust and made it straightforward to identify and connect with the right people at target organizations. Review collected by and hosted on G2.com.

One area for improvement is data accuracy — some contacts had outdated information, which occasionally led to higher email bounce rates than expected. Additionally, while the core features are easy to use, there is a bit of a learning curve when navigating the more advanced functionality. Review collected by and hosted on G2.com.

Since writing this review, we've been especially impressed with Apollo's continued improvements to their intent data and AI-powered recommendations. The platform keeps getting smarter at surfacing the right prospects at the right time, which has made our outreach even more targeted. It's clear the team is constantly investing in the product. Review collected by and hosted on G2.com.

Anything that Apollo.io can improve?

Previous Response: There are some drawbacks. The learning curve is steep, and pricing isn't cheap, especially for larger teams. I've occasionally encountered outdated contact information, and the platform can slow down during peak hours. Email sending limits can also restrict high-volume campaigns. Despite these limitations, the ROI has been clear. Our prospecting efficiency has doubled, and conversion rates are up 30% since implementation. While it might be overkill for small teams, Apollo.io is a worthwhile investment for growing B2B sales operations. The bottom line: Apollo.io has earned its place as our team's go-to sales intelligence platform by delivering real, measurable results. Show Less Review collected by and hosted on G2.com.

What I like best about Apollo.io is how it brings prospecting and outreach together in one place. It makes it much easier to find the right contacts, get reliable information about them, and reach out without switching between multiple tools. The filtering options are very useful for narrowing down the exact audience we want to target, & the platform saves a lot of time in the research process. Overall, it helps make the sales workflow more organised and efficient. Review collected by and hosted on G2.com.

One thing I sometimes find challenging about Apollo.io is that the data accuracy can vary for certain contacts, so it occasionally requires additional verification before outreach. Also, the platform has many features, which is great, but it can feel a little overwhelming at first for new users to navigate and fully utilize everything. A slightly more streamlined interface or clearer on boarding guidance could make the experience even better. Review collected by and hosted on G2.com.

Previous Response: Zapier integration and perfect search filters, plus good options such as save searches and match criteria notifications. Review collected by and hosted on G2.com.

Previous Response: My recent interaction with Apollo left me disheartened. As a paying customer, I discovered that the pricing plan I had subscribed to was now offering more perks at a slightly higher cost. When I approached their support team to upgrade my plan, they declined, citing a rigid policy that tied pricing to the specific terms at the time of subscription. This inflexibility, especially for loyal customers, felt unfair and inconvenient. I believe Apollo should reconsider its pricing policies to provide a more equitable and customer-friendly experience. Review collected by and hosted on G2.com.

I like having the option to use a Google Chrome plugin that syncs with my web or LinkedIn searches. Combined with its solid database, this makes Apollo a powerful solution. Review collected by and hosted on G2.com.

The user interface can be a bit confusing at times, especially when I’m viewing a company and its employees. I often have to double-check the database carefully to make sure I’m pulling up the correct information. Review collected by and hosted on G2.com.

Apollo’s new AI features actually make day-to-day outbound much easier. Researching prospects, writing personalized emails, and building outreach sequences now takes a fraction of the time compared to doing it manually.

What I like most is that everything happens in one place — the AI helps you understand accounts and create relevant outreach without jumping between tools. It feels less like automation and more like having a sales assistant.

Overall, a really solid upgrade that saves time and helps teams move faster. Review collected by and hosted on G2.com.

One area where Apollo could improve is the number of paywalls across the platform — many useful features feel locked behind upgrades, which can interrupt workflow and experimentation, especially for smaller teams.

I also experienced friction with the email connection setup. The process wasn’t as smooth as expected, and I ultimately had to export leads and use another tool for outreach. Improving email integration reliability and simplifying setup would make the platform much more seamless end-to-end.

Overall, Apollo is powerful, but reducing upgrade friction and improving core integrations would significantly improve the user experience. Review collected by and hosted on G2.com.

Access to a huge wealth of data with a toolset that allows a targeted list to be generated and a sequence of emails to be automated. Review collected by and hosted on G2.com.

The product has so many features it requires quite a lot of education to get the best from it. There's a constant feeling you're not using more than a small percentage of the capabilities. Apollo run a large amount of education, but the fact that this is required is my only dislike. Review collected by and hosted on G2.com.

Since I first started using Apollo.io many enhancements have been added to the application. The overall system is now very powerful and improves the day-to-day efficiency of my work. The contacts database is now even easier to access and search to find a whole host of contact details. There are many features which I do not currently use, however, knowing that they are there and ready to use gives me confidence that I will stay with this product for the foreseeable future. Review collected by and hosted on G2.com.

I would be great if there was an additional user subscription level which allowed a very basic access at a much reduced cost. This is because I only get involved in freelance work now (as I'm retired) and do not need to use much of the available functionality. Review collected by and hosted on G2.com.