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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
37 UCaaS Platforms Products Available
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Zoom Workplace
By Zoom
(56,091)4.5 out of 5
Optimized for quick response
3rd Easiest To Use in UCaaS Platforms software
View top Consulting Services for Zoom Workplace
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoom Workplace is an AI-powered collaboration platform that helps you streamline communications, increase employee engagement, optimize in-person time, and improve productivity. Streamline communicati

    Users
    • Owner
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoom Workplace is a video conferencing platform that offers features such as one-on-one video calls, chat options, and integrations with other business applications for collaboration and communication.
    • Users frequently mention the ease of use, high-quality video and audio, seamless collaboration features, and the ability to customize settings as key benefits of Zoom Workplace.
    • Users experienced issues with occasional connectivity disruptions, limitations on meeting durations in the free version, and difficulties in navigating the abundance of features and settings.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoom Workplace features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    Tenancy Flexibility
    Average: 8.7
    9.3
    Video Conferencing
    Average: 8.7
    8.9
    Native VoIP
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoom
    Company Website
    Year Founded
    2011
    HQ Location
    San Jose, CA
    Twitter
    @zoom
    1,061,453 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,191 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zoom Workplace is an AI-powered collaboration platform that helps you streamline communications, increase employee engagement, optimize in-person time, and improve productivity. Streamline communicati

Users
  • Owner
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoom Workplace is a video conferencing platform that offers features such as one-on-one video calls, chat options, and integrations with other business applications for collaboration and communication.
  • Users frequently mention the ease of use, high-quality video and audio, seamless collaboration features, and the ability to customize settings as key benefits of Zoom Workplace.
  • Users experienced issues with occasional connectivity disruptions, limitations on meeting durations in the free version, and difficulties in navigating the abundance of features and settings.
Zoom Workplace features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
9.0
Tenancy Flexibility
Average: 8.7
9.3
Video Conferencing
Average: 8.7
8.9
Native VoIP
Average: 8.8
Seller Details
Seller
Zoom
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@zoom
1,061,453 Twitter followers
LinkedIn® Page
www.linkedin.com
11,191 employees on LinkedIn®
Learn more
Webex Suite
By Cisco
(18,326)4.2 out of 5
4th Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:$0.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Ca

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Enterprise
    • 31% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Webex Suite features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    Tenancy Flexibility
    Average: 8.7
    9.1
    Video Conferencing
    Average: 8.7
    8.8
    Native VoIP
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for Webex Suite, left between January 2022 and May 2022.
    • Reviewers appreciate the high quality audio and video quality received from Webex App.
    • Reviewers note that the user interface is simple and easy to use.
    • Some reviewers find the screen sharing functionality to be easier to use than other video conferencing tools.
    Verified User in Computer Software
    UC
    - Reliability of the platform - Easy to use for presenter mode, group discussion - There is a tool for interactive panel not only as a chat... Read review
    Vivek S.
    VS
    webex suit is one of the best tool for video conferencings and meetings and higly sugested by me , the quality of audio and video is best and... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cisco
    Company Website
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    733,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97,323 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Ca

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Enterprise
  • 31% Mid-Market
Webex Suite features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
9.0
Tenancy Flexibility
Average: 8.7
9.1
Video Conferencing
Average: 8.7
8.8
Native VoIP
Average: 8.8
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for Webex Suite, left between January 2022 and May 2022.
  • Reviewers appreciate the high quality audio and video quality received from Webex App.
  • Reviewers note that the user interface is simple and easy to use.
  • Some reviewers find the screen sharing functionality to be easier to use than other video conferencing tools.
Verified User in Computer Software
UC
- Reliability of the platform - Easy to use for presenter mode, group discussion - There is a tool for interactive panel not only as a chat... Read review
Vivek S.
VS
webex suit is one of the best tool for video conferencings and meetings and higly sugested by me , the quality of audio and video is best and... Read review
Seller Details
Seller
Cisco
Company Website
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
733,873 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
Learn more

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GoTo Connect
By GoTo
(1,295)4.4 out of 5
Optimized for quick response
6th Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:Starting at $27.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We built the GoTo Connect platform to help your business grow. It’s the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions a

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 71% Small-Business
    • 23% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GoTo Connect features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    7.8
    Tenancy Flexibility
    Average: 8.7
    9.0
    Video Conferencing
    Average: 8.7
    9.1
    Native VoIP
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Jessica S.
    JS
    The tool is intuitive and complete, it does not require a long learning curve or technical knowledge to use. On a daily basis, it ends up becoming... Read review
    Peter M.
    PM
    Customer Service is great along with their prices. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    46,486 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,144 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We built the GoTo Connect platform to help your business grow. It’s the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions a

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 71% Small-Business
  • 23% Mid-Market
GoTo Connect features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
7.8
Tenancy Flexibility
Average: 8.7
9.0
Video Conferencing
Average: 8.7
9.1
Native VoIP
Average: 8.8
Jessica S.
JS
The tool is intuitive and complete, it does not require a long learning curve or technical knowledge to use. On a daily basis, it ends up becoming... Read review
Peter M.
PM
Customer Service is great along with their prices. Read review
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
46,486 Twitter followers
LinkedIn® Page
www.linkedin.com
1,144 employees on LinkedIn®
Dialpad Connect
By Dialpad
(1,855)4.4 out of 5
Optimized for quick response
9th Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:$25 Per user, per mont...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad brings all business conversations together in a single, Ai-powered cloud platform that automates routine tasks, streamlines workflows, and helps teams stay productive from anywhere, on any dev

    Users
    • Owner
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad Ai Voice is a tool that provides features such as call recording, transcription, and voice bot testing for efficient communication and record keeping.
    • Reviewers appreciate the user-friendly interface, clear call quality, and AI-powered features like real-time transcription and call recording, which have been praised for their efficiency and time-saving benefits.
    • Users experienced issues such as occasional network problems, call drops, and inaccuracies in transcription, and some found the product to be costly compared to standard phone services.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dialpad Connect features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Tenancy Flexibility
    Average: 8.7
    9.3
    Video Conferencing
    Average: 8.7
    9.2
    Native VoIP
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    55 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,382 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad brings all business conversations together in a single, Ai-powered cloud platform that automates routine tasks, streamlines workflows, and helps teams stay productive from anywhere, on any dev

Users
  • Owner
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad Ai Voice is a tool that provides features such as call recording, transcription, and voice bot testing for efficient communication and record keeping.
  • Reviewers appreciate the user-friendly interface, clear call quality, and AI-powered features like real-time transcription and call recording, which have been praised for their efficiency and time-saving benefits.
  • Users experienced issues such as occasional network problems, call drops, and inaccuracies in transcription, and some found the product to be costly compared to standard phone services.
Dialpad Connect features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
8.8
Tenancy Flexibility
Average: 8.7
9.3
Video Conferencing
Average: 8.7
9.2
Native VoIP
Average: 8.8
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
55 Twitter followers
LinkedIn® Page
www.linkedin.com
1,382 employees on LinkedIn®
CallTrackingMetrics
By CallTrackingMetrics
(696)4.5 out of 5
Optimized for quick response
14th Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:$79.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CallTrackingMetrics is a global conversation analytics provider that gives marketers data to make confident strategy decisions. Over 100,000 users, including The Washington Post, Verizon Connect, and

    Users
    • Owner
    • President
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 68% Small-Business
    • 29% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CallTrackingMetrics features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    9.7
    Tenancy Flexibility
    Average: 8.7
    10.0
    Video Conferencing
    Average: 8.7
    9.5
    Native VoIP
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • AD
    I like the fact that CTM is user-friendly and easy to manage. And despite being a simple interface, it has each and everything needed to track call... Read review
    EM
    features, google ads tracking, price, vendor opportunities Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CallTrackingMetrics
    Company Website
    Year Founded
    2009
    HQ Location
    231 Najoles Rd Suite 500, Millersville, MD 21108
    Twitter
    @CallTrac
    3,849 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    84 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CallTrackingMetrics is a global conversation analytics provider that gives marketers data to make confident strategy decisions. Over 100,000 users, including The Washington Post, Verizon Connect, and

Users
  • Owner
  • President
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 68% Small-Business
  • 29% Mid-Market
CallTrackingMetrics features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
9.7
Tenancy Flexibility
Average: 8.7
10.0
Video Conferencing
Average: 8.7
9.5
Native VoIP
Average: 8.8
AD
I like the fact that CTM is user-friendly and easy to manage. And despite being a simple interface, it has each and everything needed to track call... Read review
EM
features, google ads tracking, price, vendor opportunities Read review
Seller Details
Seller
CallTrackingMetrics
Company Website
Year Founded
2009
HQ Location
231 Najoles Rd Suite 500, Millersville, MD 21108
Twitter
@CallTrac
3,849 Twitter followers
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
Learn more
RingEX
By RingCentral
(1,035)4.1 out of 5
Optimized for quick response
12th Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RingEX with RingSense AI distinctively redefines the role of the business phone system and business communications holistically, transforming it into a proactive, personal communication helper for emp

    Users
    • Office Manager
    • Owner
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • RingEX features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    Tenancy Flexibility
    Average: 8.7
    8.5
    Video Conferencing
    Average: 8.7
    8.5
    Native VoIP
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Manufacturing
    UM
    Intuitive and lots of options. Support is awesome when I need them. Implementation was a breeze, I did not need any assistance. I use it all the... Read review
    Nathan M.
    NM
    Nice to have all you phone lines and ability to modify them in one place. Also like the phone over IP experience and cost. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    RingCentral
    Company Website
    Year Founded
    1999
    HQ Location
    Belmont, CA
    Twitter
    @RingCentral
    63,470 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,160 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RingEX with RingSense AI distinctively redefines the role of the business phone system and business communications holistically, transforming it into a proactive, personal communication helper for emp

Users
  • Office Manager
  • Owner
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 36% Mid-Market
RingEX features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.8
8.5
Tenancy Flexibility
Average: 8.7
8.5
Video Conferencing
Average: 8.7
8.5
Native VoIP
Average: 8.8
Verified User in Manufacturing
UM
Intuitive and lots of options. Support is awesome when I need them. Implementation was a breeze, I did not need any assistance. I use it all the... Read review
Nathan M.
NM
Nice to have all you phone lines and ability to modify them in one place. Also like the phone over IP experience and cost. Read review
Seller Details
Seller
RingCentral
Company Website
Year Founded
1999
HQ Location
Belmont, CA
Twitter
@RingCentral
63,470 Twitter followers
LinkedIn® Page
www.linkedin.com
6,160 employees on LinkedIn®
Genesys Cloud CX
By Genesys
(1,396)4.3 out of 5
Optimized for quick response
View top Consulting Services for Genesys Cloud CX
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

    Users
    • Manager
    • Case Advocate
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 46% Mid-Market
    • 40% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Genesys Cloud CX is a platform that integrates multiple communication channels for customer experience management, including inbound and outbound calls, dialer, and SMS, and offers seamless integration with Salesforce CRM.
    • Users like the platform's versatility, constant innovation, and the seamless integration of multiple channels of communication, as well as its user-friendly interface, real-time analytics, scalability, and smooth integration with CRMs.
    • Reviewers noted that some areas, such as reporting and Workforce Engagement Management add-on, need further development, the interface can appear clunky, and the rollout of new features can sometimes feel rushed and lack thorough documentation.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Genesys Cloud CX features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Tenancy Flexibility
    Average: 8.7
    8.8
    Video Conferencing
    Average: 8.7
    9.2
    Native VoIP
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Genesys
    Company Website
    Year Founded
    1990
    HQ Location
    Menlo Park, CA
    Twitter
    @Genesys
    32,711 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,113 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

Users
  • Manager
  • Case Advocate
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 46% Mid-Market
  • 40% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Genesys Cloud CX is a platform that integrates multiple communication channels for customer experience management, including inbound and outbound calls, dialer, and SMS, and offers seamless integration with Salesforce CRM.
  • Users like the platform's versatility, constant innovation, and the seamless integration of multiple channels of communication, as well as its user-friendly interface, real-time analytics, scalability, and smooth integration with CRMs.
  • Reviewers noted that some areas, such as reporting and Workforce Engagement Management add-on, need further development, the interface can appear clunky, and the rollout of new features can sometimes feel rushed and lack thorough documentation.
Genesys Cloud CX features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.8
8.8
Tenancy Flexibility
Average: 8.7
8.8
Video Conferencing
Average: 8.7
9.2
Native VoIP
Average: 8.8
Seller Details
Seller
Genesys
Company Website
Year Founded
1990
HQ Location
Menlo Park, CA
Twitter
@Genesys
32,711 Twitter followers
LinkedIn® Page
www.linkedin.com
8,113 employees on LinkedIn®
Learn more
Zoho Meeting
By Zoho
(1,123)4.5 out of 5
13th Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    One stop solution to manage your online meetings, video conferencing, meeting rooms, business phones, and webinars for your organization. The best solution for your remote collaboration for the hybrid

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 78% Small-Business
    • 14% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho Meeting features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    Tenancy Flexibility
    Average: 8.7
    9.2
    Video Conferencing
    Average: 8.7
    9.1
    Native VoIP
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Alejandro T.
    AT
    Since I have been a Jitsi user for a long time, looking for an option that would allow me to spare the hassle of self hosting my own recordings for... Read review
    TH
    Compared to other platforms like Google Meet, I've found Zoho Meetings to offer a more stable and enjoyable experience. The video and audio quality... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    102,964 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24,715 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

One stop solution to manage your online meetings, video conferencing, meeting rooms, business phones, and webinars for your organization. The best solution for your remote collaboration for the hybrid

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 78% Small-Business
  • 14% Mid-Market
Zoho Meeting features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
9.3
Tenancy Flexibility
Average: 8.7
9.2
Video Conferencing
Average: 8.7
9.1
Native VoIP
Average: 8.8
Alejandro T.
AT
Since I have been a Jitsi user for a long time, looking for an option that would allow me to spare the hassle of self hosting my own recordings for... Read review
TH
Compared to other platforms like Google Meet, I've found Zoho Meetings to offer a more stable and enjoyable experience. The video and audio quality... Read review
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
102,964 Twitter followers
LinkedIn® Page
www.linkedin.com
24,715 employees on LinkedIn®
Phone
+1 (888) 900-9646
Learn more
3CX
By 3CX
(466)4.4 out of 5
5th Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c

    Users
    • IT Manager
    • Chief Technology Officer
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 51% Mid-Market
    • 44% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • 3CX features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    Tenancy Flexibility
    Average: 8.7
    8.5
    Video Conferencing
    Average: 8.7
    9.6
    Native VoIP
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Milton R.
    MR
    ease to use, frequency of use, Intregrations and functionality Read review
    Kashan C.
    KC
    3CX is a feature rich, reliable, mature and cost effective communication platform. It is designed to help businesses enhance customer experience,... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    3CX
    Company Website
    Year Founded
    2005
    HQ Location
    Nicosia
    Twitter
    @3CX
    28,636 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    167 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c

Users
  • IT Manager
  • Chief Technology Officer
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 51% Mid-Market
  • 44% Small-Business
3CX features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
10.0
Tenancy Flexibility
Average: 8.7
8.5
Video Conferencing
Average: 8.7
9.6
Native VoIP
Average: 8.8
Milton R.
MR
ease to use, frequency of use, Intregrations and functionality Read review
Kashan C.
KC
3CX is a feature rich, reliable, mature and cost effective communication platform. It is designed to help businesses enhance customer experience,... Read review
Seller Details
Seller
3CX
Company Website
Year Founded
2005
HQ Location
Nicosia
Twitter
@3CX
28,636 Twitter followers
LinkedIn® Page
www.linkedin.com
167 employees on LinkedIn®
net2phone
By net2phone
(185)4.4 out of 5
Save to My Lists
Entry Level Price:$23.99
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    net2phone is a cloud-based business phone service provider, helping businesses drive performance through powerful Unified Communications software and tools. Trusted by clients and partners across the

    Users
    • Office Manager
    • Owner
    Industries
    • Construction
    • Information Technology and Services
    Market Segment
    • 80% Small-Business
    • 17% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • net2phone features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.0
    Tenancy Flexibility
    Average: 8.7
    9.2
    Video Conferencing
    Average: 8.7
    9.4
    Native VoIP
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Spencer M.
    SM
    I have used several different VOIP providers and Net2phone delivers on service and price. I have setup many clients of mine with Net2phone and... Read review
    Verified User in Telecommunications
    UT
    Their Customer support team is really hands on and gets things resolved. Also not too expensive. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    net2phone
    Year Founded
    1996
    HQ Location
    Newark, NJ
    Twitter
    @net2phone
    1,928 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    260 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

net2phone is a cloud-based business phone service provider, helping businesses drive performance through powerful Unified Communications software and tools. Trusted by clients and partners across the

Users
  • Office Manager
  • Owner
Industries
  • Construction
  • Information Technology and Services
Market Segment
  • 80% Small-Business
  • 17% Mid-Market
net2phone features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
8.0
Tenancy Flexibility
Average: 8.7
9.2
Video Conferencing
Average: 8.7
9.4
Native VoIP
Average: 8.8
Spencer M.
SM
I have used several different VOIP providers and Net2phone delivers on service and price. I have setup many clients of mine with Net2phone and... Read review
Verified User in Telecommunications
UT
Their Customer support team is really hands on and gets things resolved. Also not too expensive. Read review
Seller Details
Seller
net2phone
Year Founded
1996
HQ Location
Newark, NJ
Twitter
@net2phone
1,928 Twitter followers
LinkedIn® Page
www.linkedin.com
260 employees on LinkedIn®
Learn more
@work
By eUnite Inc.
(26)4.5 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    @work is a secure workplace collaboration suite designed to bring your whole company together at an optimum value.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 38% Small-Business
    • 31% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • @work features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.8
    0.0
    No information available
    10.0
    Video Conferencing
    Average: 8.7
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Education Management
    UE
    I like the UI. It is functional and super easy to use for sharing and collaborating with my team. Read review
    ปุญญิศา .
    ป
    Using @Work lead us to have better ability to communicate with our people in every situation. It’s easy for staffs to follow up about internal... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    eUnite Inc.
    Year Founded
    2003
    HQ Location
    Irvine, US
    LinkedIn® Page
    www.linkedin.com
    58 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

@work is a secure workplace collaboration suite designed to bring your whole company together at an optimum value.

Users
No information available
Industries
No information available
Market Segment
  • 38% Small-Business
  • 31% Mid-Market
@work features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
10.0
Video Conferencing
Average: 8.7
0.0
No information available
Verified User in Education Management
UE
I like the UI. It is functional and super easy to use for sharing and collaborating with my team. Read review
ปุญญิศา .
ป
Using @Work lead us to have better ability to communicate with our people in every situation. It’s easy for staffs to follow up about internal... Read review
Seller Details
Seller
eUnite Inc.
Year Founded
2003
HQ Location
Irvine, US
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®
Learn more
Avaya UCaaS
By Avaya
(41)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Avaya's UCaaS solutions help businesses improve employee satisfaction, increase productivity, and reduce costs. It offers many benefits over traditional on-premises unified communications systems, inc

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 61% Enterprise
    • 22% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Avaya UCaaS features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    Tenancy Flexibility
    Average: 8.7
    9.7
    Video Conferencing
    Average: 8.7
    9.0
    Native VoIP
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Banking
    AB
    communicating with our head office in Nigeria is seamless Read review
    DS
    This is one of the cost-effective alternatives to scheduling and hosting virtual meetings without leaving your office. The interface is amazing and... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Avaya
    Year Founded
    2000
    HQ Location
    Durham, North Carolina
    Twitter
    @Avaya
    37,782 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12,986 employees on LinkedIn®
    Ownership
    NYSE: AVYA
Product Description
How are these determined?Information
This description is provided by the seller.

Avaya's UCaaS solutions help businesses improve employee satisfaction, increase productivity, and reduce costs. It offers many benefits over traditional on-premises unified communications systems, inc

Users
No information available
Industries
No information available
Market Segment
  • 61% Enterprise
  • 22% Mid-Market
Avaya UCaaS features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
9.3
Tenancy Flexibility
Average: 8.7
9.7
Video Conferencing
Average: 8.7
9.0
Native VoIP
Average: 8.8
Verified User in Banking
AB
communicating with our head office in Nigeria is seamless Read review
DS
This is one of the cost-effective alternatives to scheduling and hosting virtual meetings without leaving your office. The interface is amazing and... Read review
Seller Details
Seller
Avaya
Year Founded
2000
HQ Location
Durham, North Carolina
Twitter
@Avaya
37,782 Twitter followers
LinkedIn® Page
www.linkedin.com
12,986 employees on LinkedIn®
Ownership
NYSE: AVYA
Learn more
VirtualPBX
By VirtualPBX
(27)4.1 out of 5
Save to My Lists
Entry Level Price:$9.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Operate your hybrid, on-premise, or remote office with the VirtualPBX Business Phone System. Starting at just $17/mo, you get Unlimited Minutes, Text Messaging, and Call Recording. With Softphone Apps

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • VirtualPBX features and usability ratings that predict user satisfaction
    7.6
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    Tenancy Flexibility
    Average: 8.7
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Bernard G.
    BG
    The pricing is terrific and a great value. The per line cost compared to a T1 is about 30% less expensive Read review
    Verified User in Information Technology and Services
    UI
    Customer service without a doubt. Everyone has been pleasant and fast. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    VirtualPBX
    Year Founded
    1997
    HQ Location
    San Jose, CA
    Twitter
    @VirtualPBX
    5,578 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Operate your hybrid, on-premise, or remote office with the VirtualPBX Business Phone System. Starting at just $17/mo, you get Unlimited Minutes, Text Messaging, and Call Recording. With Softphone Apps

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
VirtualPBX features and usability ratings that predict user satisfaction
7.6
Has the product been a good partner in doing business?
Average: 8.8
10.0
Tenancy Flexibility
Average: 8.7
0.0
No information available
0.0
No information available
Bernard G.
BG
The pricing is terrific and a great value. The per line cost compared to a T1 is about 30% less expensive Read review
Verified User in Information Technology and Services
UI
Customer service without a doubt. Everyone has been pleasant and fast. Read review
Seller Details
Seller
VirtualPBX
Year Founded
1997
HQ Location
San Jose, CA
Twitter
@VirtualPBX
5,578 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
Learn more
EnableX
By Enablex
(111)4.7 out of 5
Save to My Lists
Entry Level Price:$0.0040 /Participant/Min
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EnableX is redefining communication by equipping businesses with AI-powered solutions that elevate customer engagement. Founded in 2017 and headquartered in Singapore, EnableX has rapidly become a lea

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 54% Small-Business
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • EnableX features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    6.7
    Tenancy Flexibility
    Average: 8.7
    8.3
    Video Conferencing
    Average: 8.7
    6.7
    Native VoIP
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Information Technology and Services
    UI
    The smooth integration within the portal Read review
    Verified User in Financial Services
    CF
    Enablex API are very easy to use and free for integration, staff is very supportive and quickly respond to all my queries. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Enablex
    Year Founded
    2017
    HQ Location
    Singapore
    Twitter
    @EnablexIo
    114 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

EnableX is redefining communication by equipping businesses with AI-powered solutions that elevate customer engagement. Founded in 2017 and headquartered in Singapore, EnableX has rapidly become a lea

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 54% Small-Business
  • 30% Mid-Market
EnableX features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
6.7
Tenancy Flexibility
Average: 8.7
8.3
Video Conferencing
Average: 8.7
6.7
Native VoIP
Average: 8.8
Verified User in Information Technology and Services
UI
The smooth integration within the portal Read review
Verified User in Financial Services
CF
Enablex API are very easy to use and free for integration, staff is very supportive and quickly respond to all my queries. Read review
Seller Details
Seller
Enablex
Year Founded
2017
HQ Location
Singapore
Twitter
@EnablexIo
114 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
Learn more
Rocket.Chat
By Rocket.Chat
(333)4.2 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rocket.Chat - Secure collaboration for highly-regulated organizations Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners,

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Mid-Market
    • 36% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rocket.Chat features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 8.8
    7.5
    Tenancy Flexibility
    Average: 8.7
    7.5
    Video Conferencing
    Average: 8.7
    10.0
    Native VoIP
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Computer Software
    UC
    Overall, Rocket.Chat fulfills my requirements for communication solutions. It offers public channels, private channels, direct messaging,... Read review
    VM
    Rocket.Chat is too good at connecting with visitors. The easy integrations with the platforms like Slack, teams and other saas help a lot for easy... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rocket.Chat
    Year Founded
    2015
    HQ Location
    Wilmington, Delaware
    Twitter
    @RocketChat
    24,716 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    176 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rocket.Chat - Secure collaboration for highly-regulated organizations Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners,

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Mid-Market
  • 36% Small-Business
Rocket.Chat features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.8
7.5
Tenancy Flexibility
Average: 8.7
7.5
Video Conferencing
Average: 8.7
10.0
Native VoIP
Average: 8.8
Verified User in Computer Software
UC
Overall, Rocket.Chat fulfills my requirements for communication solutions. It offers public channels, private channels, direct messaging,... Read review
VM
Rocket.Chat is too good at connecting with visitors. The easy integrations with the platforms like Slack, teams and other saas help a lot for easy... Read review
Seller Details
Seller
Rocket.Chat
Year Founded
2015
HQ Location
Wilmington, Delaware
Twitter
@RocketChat
24,716 Twitter followers
LinkedIn® Page
www.linkedin.com
176 employees on LinkedIn®
Learn more