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Best Review Management Software for Medium-Sized Businesses

Subhransu Sahu
SS
Researched and written by Subhransu Sahu

Products classified in the overall Review Management category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Review Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Review Management category.

In addition to qualifying for inclusion in the Review Management Software category, to qualify for inclusion in the Medium-Sized Business Review Management Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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13 Listings in Review Management Available
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Bazaarvoice
By Bazaarvoice
(796)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Ac

    Users
    • Marketing Manager
    • Digital Marketing Manager
    Industries
    • Consumer Goods
    • Retail
    Market Segment
    • 40% Mid-Market
    • 37% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Bazaarvoice is a platform that collects and syndicates product reviews to retailers, providing a comprehensive network for review management.
    • Users like the ease of implementation, the ability to syndicate reviews to various retailers, and the responsive customer support team that assists with most issues within a few days.
    • Reviewers mentioned that the user interface can be clunky and difficult to navigate, the process to launch campaigns is lengthy, and there are occasional issues with review syndication and quality of reviews.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Bazaarvoice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    60
    Review Management
    59
    Helpful
    52
    Reviews
    43
    Customer Support
    42
    Cons
    Poor Customer Support
    38
    Expensive
    27
    Not User-Friendly
    27
    Poor Response System
    26
    Inadequate Support
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Bazaarvoice features and usability ratings that predict user satisfaction
    7.8
    Retail
    Average: 8.1
    7.8
    E-commerce
    Average: 8.3
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Bazaarvoice
    Company Website
    Year Founded
    2005
    HQ Location
    Austin, Texas
    Twitter
    @Bazaarvoice
    19,733 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,776 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Ac

Users
  • Marketing Manager
  • Digital Marketing Manager
Industries
  • Consumer Goods
  • Retail
Market Segment
  • 40% Mid-Market
  • 37% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Bazaarvoice is a platform that collects and syndicates product reviews to retailers, providing a comprehensive network for review management.
  • Users like the ease of implementation, the ability to syndicate reviews to various retailers, and the responsive customer support team that assists with most issues within a few days.
  • Reviewers mentioned that the user interface can be clunky and difficult to navigate, the process to launch campaigns is lengthy, and there are occasional issues with review syndication and quality of reviews.
Bazaarvoice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
60
Review Management
59
Helpful
52
Reviews
43
Customer Support
42
Cons
Poor Customer Support
38
Expensive
27
Not User-Friendly
27
Poor Response System
26
Inadequate Support
25
Bazaarvoice features and usability ratings that predict user satisfaction
7.8
Retail
Average: 8.1
7.8
E-commerce
Average: 8.3
8.3
Has the product been a good partner in doing business?
Average: 9.2
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Bazaarvoice
Company Website
Year Founded
2005
HQ Location
Austin, Texas
Twitter
@Bazaarvoice
19,733 Twitter followers
LinkedIn® Page
www.linkedin.com
1,776 employees on LinkedIn®
Read Bazaarvoice Reviews
Experience.com
By Experience.com
(240)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Review Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Experience.com caters to a wide-ranging target market, including local professionals and multi-location brands seeking to fortify their online reputation through the power of AI and customer feedback.

    Users
    • Branch Manager
    • Loan Officer
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 49% Mid-Market
    • 27% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Experience.com is a platform that automates the process of requesting and managing reviews, improving SEO, and integrating with social media platforms.
    • Users frequently mention the ease of use, the automation of review requests, the improvement in SEO, and the seamless integration with social media platforms as key benefits of Experience.com.
    • Reviewers experienced issues such as difficulty in setting up, limitations in language options, challenges in linking to certain social media accounts, and a lack of flexibility in filtering search results.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Experience.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    109
    Helpful
    94
    Review Management
    84
    Experience
    74
    Centralized Reviews
    62
    Cons
    Review Management
    24
    Missing Features
    22
    Linking Issues
    19
    Reporting Issues
    19
    Review Issues
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Experience.com features and usability ratings that predict user satisfaction
    8.2
    Retail
    Average: 8.1
    8.1
    E-commerce
    Average: 8.3
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Experience.com
    Company Website
    Year Founded
    2015
    HQ Location
    San Ramon, California
    LinkedIn® Page
    www.linkedin.com
    292 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Experience.com caters to a wide-ranging target market, including local professionals and multi-location brands seeking to fortify their online reputation through the power of AI and customer feedback.

Users
  • Branch Manager
  • Loan Officer
Industries
  • Financial Services
  • Banking
Market Segment
  • 49% Mid-Market
  • 27% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Experience.com is a platform that automates the process of requesting and managing reviews, improving SEO, and integrating with social media platforms.
  • Users frequently mention the ease of use, the automation of review requests, the improvement in SEO, and the seamless integration with social media platforms as key benefits of Experience.com.
  • Reviewers experienced issues such as difficulty in setting up, limitations in language options, challenges in linking to certain social media accounts, and a lack of flexibility in filtering search results.
Experience.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
109
Helpful
94
Review Management
84
Experience
74
Centralized Reviews
62
Cons
Review Management
24
Missing Features
22
Linking Issues
19
Reporting Issues
19
Review Issues
16
Experience.com features and usability ratings that predict user satisfaction
8.2
Retail
Average: 8.1
8.1
E-commerce
Average: 8.3
9.2
Has the product been a good partner in doing business?
Average: 9.2
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Experience.com
Company Website
Year Founded
2015
HQ Location
San Ramon, California
LinkedIn® Page
www.linkedin.com
292 employees on LinkedIn®

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Reviews.io
By clearer.io
(522)4.8 out of 5
6th Easiest To Use in Review Management software
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    REVIEWS.io is a leading provider of review collection and eCommerce marketing solutions. Build your online reputation, encourage consumer loyalty, and connect your business model to market demands thr

    Users
    • Director
    • Managing Director
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 84% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Reviews.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    129
    Ease of Use
    80
    Helpful
    73
    Review Management
    38
    Response Time
    37
    Cons
    Expensive
    20
    Poor Customer Support
    11
    Missing Features
    10
    Review Issues
    10
    Complexity
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Reviews.io features and usability ratings that predict user satisfaction
    8.6
    Retail
    Average: 8.1
    9.0
    E-commerce
    Average: 8.3
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    clearer.io
    Company Website
    Year Founded
    2022
    HQ Location
    Boston, MA
    Twitter
    @clearer_io
    173 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    158 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

REVIEWS.io is a leading provider of review collection and eCommerce marketing solutions. Build your online reputation, encourage consumer loyalty, and connect your business model to market demands thr

Users
  • Director
  • Managing Director
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 84% Small-Business
  • 14% Mid-Market
Reviews.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
129
Ease of Use
80
Helpful
73
Review Management
38
Response Time
37
Cons
Expensive
20
Poor Customer Support
11
Missing Features
10
Review Issues
10
Complexity
7
Reviews.io features and usability ratings that predict user satisfaction
8.6
Retail
Average: 8.1
9.0
E-commerce
Average: 8.3
9.4
Has the product been a good partner in doing business?
Average: 9.2
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
clearer.io
Company Website
Year Founded
2022
HQ Location
Boston, MA
Twitter
@clearer_io
173 Twitter followers
LinkedIn® Page
www.linkedin.com
158 employees on LinkedIn®
Get a quote
Shopper Approved
By Shopper Approved
(221)4.8 out of 5
2nd Easiest To Use in Review Management software
Save to My Lists
Entry Level Price:Starting at $119.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Since 2010, Shopper Approved has helped over 25,000 online businesses collect up to 10x more ratings and reviews than any other review platform online. Not only is Shopper Approved one of the leading

    Users
    • Owner
    • President
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 87% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Shopper Approved Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    35
    Review Management
    30
    Customer Support
    28
    Review Increase
    14
    Helpful
    13
    Cons
    Expensive
    10
    Review Issues
    6
    Missing Features
    4
    Poor Customer Support
    4
    Difficult Navigation
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Shopper Approved features and usability ratings that predict user satisfaction
    8.5
    Retail
    Average: 8.1
    9.0
    E-commerce
    Average: 8.3
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Shopper Approved
    Company Website
    Year Founded
    2010
    HQ Location
    Ogden, UT
    Twitter
    @ShopperApproved
    321 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    62 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Since 2010, Shopper Approved has helped over 25,000 online businesses collect up to 10x more ratings and reviews than any other review platform online. Not only is Shopper Approved one of the leading

Users
  • Owner
  • President
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 87% Small-Business
  • 14% Mid-Market
Shopper Approved Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Review Management
30
Customer Support
28
Review Increase
14
Helpful
13
Cons
Expensive
10
Review Issues
6
Missing Features
4
Poor Customer Support
4
Difficult Navigation
3
Shopper Approved features and usability ratings that predict user satisfaction
8.5
Retail
Average: 8.1
9.0
E-commerce
Average: 8.3
9.6
Has the product been a good partner in doing business?
Average: 9.2
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Shopper Approved
Company Website
Year Founded
2010
HQ Location
Ogden, UT
Twitter
@ShopperApproved
321 Twitter followers
LinkedIn® Page
www.linkedin.com
62 employees on LinkedIn®
Get a quote
Feefo
By Feefo
(50)4.5 out of 5
13th Easiest To Use in Review Management software
Save to My Lists
Entry Level Price:Starting at £99.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Feefo is about more than just stars. We bring your brand to life with the power of customer feedback. Enriched insights, intuitive features, expert advice: everything you need to transform your cust

    Users
    No information available
    Industries
    • Retail
    • Leisure, Travel & Tourism
    Market Segment
    • 46% Mid-Market
    • 46% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Feefo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    22
    Helpful
    18
    Ease of Use
    15
    Review Management
    8
    Customer Feedback
    7
    Cons
    Limited Customization
    4
    Layout Issues
    3
    Not User-Friendly
    3
    Poor Interface Design
    3
    Poor Reporting
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Feefo features and usability ratings that predict user satisfaction
    7.4
    Retail
    Average: 8.1
    7.7
    E-commerce
    Average: 8.3
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Feefo
    Year Founded
    2010
    HQ Location
    Petersfield, United Kingdom
    Twitter
    @Feefo_Official
    6,425 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    154 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Feefo is about more than just stars. We bring your brand to life with the power of customer feedback. Enriched insights, intuitive features, expert advice: everything you need to transform your cust

Users
No information available
Industries
  • Retail
  • Leisure, Travel & Tourism
Market Segment
  • 46% Mid-Market
  • 46% Small-Business
Feefo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
22
Helpful
18
Ease of Use
15
Review Management
8
Customer Feedback
7
Cons
Limited Customization
4
Layout Issues
3
Not User-Friendly
3
Poor Interface Design
3
Poor Reporting
3
Feefo features and usability ratings that predict user satisfaction
7.4
Retail
Average: 8.1
7.7
E-commerce
Average: 8.3
9.4
Has the product been a good partner in doing business?
Average: 9.2
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Feefo
Year Founded
2010
HQ Location
Petersfield, United Kingdom
Twitter
@Feefo_Official
6,425 Twitter followers
LinkedIn® Page
www.linkedin.com
154 employees on LinkedIn®
Read Feefo Reviews
Sprinklr Social
By Sprinklr
(1,007)4.0 out of 5
Optimized for quick response
15th Easiest To Use in Review Management software
Save to My Lists
Entry Level Price:$199.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with

    Users
    • Social Media Specialist
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 51% Enterprise
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprinklr Social is a platform that consolidates all social media channels into a single platform, simplifying the process of monitoring, managing, and engaging with audiences across various networks.
    • Reviewers like Sprinklr Social's comprehensive moderation tools, including advanced filtering, AI-powered sentiment analysis, and automated moderation rules, which enable efficient management of large volumes of interactions.
    • Users reported that the platform's complexity and ease of implementation or integration can be overwhelming for new users, requiring significant time and effort to master.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sprinklr Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    151
    Features
    88
    Social Media Management
    67
    Analytics
    66
    Centralized Management
    65
    Cons
    Missing Features
    61
    Learning Curve
    52
    Complexity
    50
    Not User-Friendly
    45
    Complex Usage
    41
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sprinklr Social features and usability ratings that predict user satisfaction
    7.5
    Retail
    Average: 8.1
    7.6
    E-commerce
    Average: 8.3
    8.1
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprinklr
    Company Website
    Year Founded
    2009
    HQ Location
    New York
    Twitter
    @Sprinklr
    38,907 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,628 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with

Users
  • Social Media Specialist
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 51% Enterprise
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprinklr Social is a platform that consolidates all social media channels into a single platform, simplifying the process of monitoring, managing, and engaging with audiences across various networks.
  • Reviewers like Sprinklr Social's comprehensive moderation tools, including advanced filtering, AI-powered sentiment analysis, and automated moderation rules, which enable efficient management of large volumes of interactions.
  • Users reported that the platform's complexity and ease of implementation or integration can be overwhelming for new users, requiring significant time and effort to master.
Sprinklr Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
151
Features
88
Social Media Management
67
Analytics
66
Centralized Management
65
Cons
Missing Features
61
Learning Curve
52
Complexity
50
Not User-Friendly
45
Complex Usage
41
Sprinklr Social features and usability ratings that predict user satisfaction
7.5
Retail
Average: 8.1
7.6
E-commerce
Average: 8.3
8.1
Has the product been a good partner in doing business?
Average: 9.2
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Sprinklr
Company Website
Year Founded
2009
HQ Location
New York
Twitter
@Sprinklr
38,907 Twitter followers
LinkedIn® Page
www.linkedin.com
4,628 employees on LinkedIn®
Emplifi Social Commerce Cloud
By Emplifi
(78)4.8 out of 5
12th Easiest To Use in Review Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Emplifi Social Commerce Cloud help brands achieve higher conversion rates through innovative solutions by empowering them to: • Bring in-store and online experiences together with just one click with

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 49% Mid-Market
    • 31% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Emplifi Social Commerce Cloud features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Emplifi
    HQ Location
    Columbus , US
    LinkedIn® Page
    www.linkedin.com
    641 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Emplifi Social Commerce Cloud help brands achieve higher conversion rates through innovative solutions by empowering them to: • Bring in-store and online experiences together with just one click with

Users
No information available
Industries
No information available
Market Segment
  • 49% Mid-Market
  • 31% Enterprise
Emplifi Social Commerce Cloud features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
9.8
Has the product been a good partner in doing business?
Average: 9.2
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Emplifi
HQ Location
Columbus , US
LinkedIn® Page
www.linkedin.com
641 employees on LinkedIn®
Read Emplifi Social Commerce Cloud Reviews
Yotpo
By Yotpo
(237)4.3 out of 5
View top Consulting Services for Yotpo
Save to My Lists
Entry Level Price:Free Forever
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yotpo’s eCommerce Retention Marketing Platform helps brands of all sizes to strengthen their relationships with consumers. With unified, data-driven solutions for loyalty, SMS and email marketing, and

    Users
    • Owner
    • Founder
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 76% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Yotpo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    8
    Ease of Use
    8
    Review Management
    5
    Reviews
    5
    Features
    4
    Cons
    Missing Features
    7
    Bug Issues
    5
    Feature Limitations
    4
    Limited Functionality
    4
    Slow Performance
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Yotpo features and usability ratings that predict user satisfaction
    7.7
    Retail
    Average: 8.1
    8.4
    E-commerce
    Average: 8.3
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Yotpo
    Company Website
    Year Founded
    2011
    HQ Location
    New York
    Twitter
    @Yotpo
    19,860 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    978 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yotpo’s eCommerce Retention Marketing Platform helps brands of all sizes to strengthen their relationships with consumers. With unified, data-driven solutions for loyalty, SMS and email marketing, and

Users
  • Owner
  • Founder
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 76% Small-Business
  • 21% Mid-Market
Yotpo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
8
Ease of Use
8
Review Management
5
Reviews
5
Features
4
Cons
Missing Features
7
Bug Issues
5
Feature Limitations
4
Limited Functionality
4
Slow Performance
4
Yotpo features and usability ratings that predict user satisfaction
7.7
Retail
Average: 8.1
8.4
E-commerce
Average: 8.3
8.5
Has the product been a good partner in doing business?
Average: 9.2
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Yotpo
Company Website
Year Founded
2011
HQ Location
New York
Twitter
@Yotpo
19,860 Twitter followers
LinkedIn® Page
www.linkedin.com
978 employees on LinkedIn®
Sitejabber
By Sitejabber
(74)4.4 out of 5
Save to My Lists
Entry Level Price:$200.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jabio, the technology behind Sitejabber, is a brand-boosting platform that enables businesses to leverage real reviews. Companies use our comprehensive, tech-enabled suite of reputation management too

    Users
    • Owner
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 78% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sitejabber Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Ease of Use
    3
    Customization
    2
    Effective
    2
    Helpful
    2
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sitejabber features and usability ratings that predict user satisfaction
    6.2
    Retail
    Average: 8.1
    6.1
    E-commerce
    Average: 8.3
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sitejabber
    Year Founded
    2007
    HQ Location
    San Mateo, CA
    Twitter
    @sitejabber
    2,842 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Jabio, the technology behind Sitejabber, is a brand-boosting platform that enables businesses to leverage real reviews. Companies use our comprehensive, tech-enabled suite of reputation management too

Users
  • Owner
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 78% Small-Business
  • 19% Mid-Market
Sitejabber Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Ease of Use
3
Customization
2
Effective
2
Helpful
2
Cons
This product has not yet received any negative sentiments.
Sitejabber features and usability ratings that predict user satisfaction
6.2
Retail
Average: 8.1
6.1
E-commerce
Average: 8.3
9.4
Has the product been a good partner in doing business?
Average: 9.2
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Sitejabber
Year Founded
2007
HQ Location
San Mateo, CA
Twitter
@sitejabber
2,842 Twitter followers
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
Read Sitejabber Reviews
PowerReviews
By PowerReviews
(195)4.4 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A UGC partner passionate about growing your business. Solicit more user-generated content, expand its reach, and then analyze holistically to drive conversions, sales and grow. Ratings & Revie

    Users
    No information available
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 44% Mid-Market
    • 41% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • PowerReviews Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Helpful
    2
    Review Management
    2
    Customer Interaction
    1
    Features
    1
    Cons
    Poor Customer Support
    2
    Delays
    1
    Expensive
    1
    Review Issues
    1
    Review Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • PowerReviews features and usability ratings that predict user satisfaction
    8.6
    Retail
    Average: 8.1
    8.8
    E-commerce
    Average: 8.3
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    PowerReviews
    Company Website
    Year Founded
    2006
    HQ Location
    Chicago, IL
    Twitter
    @PowerofReviews
    6,838 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    101 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A UGC partner passionate about growing your business. Solicit more user-generated content, expand its reach, and then analyze holistically to drive conversions, sales and grow. Ratings & Revie

Users
No information available
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 44% Mid-Market
  • 41% Enterprise
PowerReviews Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Helpful
2
Review Management
2
Customer Interaction
1
Features
1
Cons
Poor Customer Support
2
Delays
1
Expensive
1
Review Issues
1
Review Management
1
PowerReviews features and usability ratings that predict user satisfaction
8.6
Retail
Average: 8.1
8.8
E-commerce
Average: 8.3
9.1
Has the product been a good partner in doing business?
Average: 9.2
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
PowerReviews
Company Website
Year Founded
2006
HQ Location
Chicago, IL
Twitter
@PowerofReviews
6,838 Twitter followers
LinkedIn® Page
www.linkedin.com
101 employees on LinkedIn®
Get a quote
Trustpilot
By Trustpilot
(217)3.5 out of 5
Save to My Lists
Entry Level Price:Starting at $259.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever

    Users
    No information available
    Industries
    • Financial Services
    • Retail
    Market Segment
    • 61% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Trustpilot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Review Increase
    3
    Review Management
    3
    User Interface
    3
    Detailed Explanation
    2
    Cons
    Review Issues
    11
    Review Manipulation
    10
    Misleading Practices
    6
    Poor Customer Support
    5
    Contact Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Trustpilot features and usability ratings that predict user satisfaction
    6.4
    Retail
    Average: 8.1
    6.4
    E-commerce
    Average: 8.3
    7.1
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Trustpilot
    Year Founded
    2007
    HQ Location
    Copenhagen, Denmark
    Twitter
    @Trustpilot
    28,849 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,183 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever

Users
No information available
Industries
  • Financial Services
  • Retail
Market Segment
  • 61% Small-Business
  • 31% Mid-Market
Trustpilot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Review Increase
3
Review Management
3
User Interface
3
Detailed Explanation
2
Cons
Review Issues
11
Review Manipulation
10
Misleading Practices
6
Poor Customer Support
5
Contact Issues
3
Trustpilot features and usability ratings that predict user satisfaction
6.4
Retail
Average: 8.1
6.4
E-commerce
Average: 8.3
7.1
Has the product been a good partner in doing business?
Average: 9.2
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Trustpilot
Year Founded
2007
HQ Location
Copenhagen, Denmark
Twitter
@Trustpilot
28,849 Twitter followers
LinkedIn® Page
www.linkedin.com
1,183 employees on LinkedIn®
Read Trustpilot Reviews
Reviewbox
By Reviewbox
(28)4.7 out of 5
14th Easiest To Use in Review Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We are a software company dedicated to helping manufacturers and brands optimize their digital shelf. With our unified analytics platform, we help you track and monitor your product data across hundre

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 68% Mid-Market
    • 25% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Reviewbox features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    E-commerce
    Average: 8.3
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    3.3
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Reviewbox
    Year Founded
    2016
    HQ Location
    Knoxville, TN
    Twitter
    @Talkwalker
    18,231 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We are a software company dedicated to helping manufacturers and brands optimize their digital shelf. With our unified analytics platform, we help you track and monitor your product data across hundre

Users
No information available
Industries
No information available
Market Segment
  • 68% Mid-Market
  • 25% Small-Business
Reviewbox features and usability ratings that predict user satisfaction
0.0
No information available
10.0
E-commerce
Average: 8.3
10.0
Has the product been a good partner in doing business?
Average: 9.2
3.3
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Reviewbox
Year Founded
2016
HQ Location
Knoxville, TN
Twitter
@Talkwalker
18,231 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Read Reviewbox Reviews
ResellerRatings
By ResellerRatings
(82)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We bring shoppers and merchants together to improve the buying experience. ResellerRatings helps customers find, choose, and advocate for the products and brands they love while providing organization

    Users
    No information available
    Industries
    • Retail
    • Health, Wellness and Fitness
    Market Segment
    • 51% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ResellerRatings Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    2
    Ease of Use
    2
    Helpful
    2
    Review Increase
    2
    Insights
    1
    Cons
    Expensive
    1
    Not User-Friendly
    1
    Poor Interface Design
    1
    Price Increase
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ResellerRatings features and usability ratings that predict user satisfaction
    9.7
    Retail
    Average: 8.1
    9.8
    E-commerce
    Average: 8.3
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ResellerRatings
    Company Website
    Year Founded
    1996
    HQ Location
    Cleveland, Ohio
    Twitter
    @ResellerRatings
    693 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We bring shoppers and merchants together to improve the buying experience. ResellerRatings helps customers find, choose, and advocate for the products and brands they love while providing organization

Users
No information available
Industries
  • Retail
  • Health, Wellness and Fitness
Market Segment
  • 51% Small-Business
  • 45% Mid-Market
ResellerRatings Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
2
Ease of Use
2
Helpful
2
Review Increase
2
Insights
1
Cons
Expensive
1
Not User-Friendly
1
Poor Interface Design
1
Price Increase
1
Slow Performance
1
ResellerRatings features and usability ratings that predict user satisfaction
9.7
Retail
Average: 8.1
9.8
E-commerce
Average: 8.3
8.9
Has the product been a good partner in doing business?
Average: 9.2
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
ResellerRatings
Company Website
Year Founded
1996
HQ Location
Cleveland, Ohio
Twitter
@ResellerRatings
693 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Get a quote
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