Overall Satisfaction Score
99
The Top 20 Knowledge Management Software
Check out this list of the top Knowledge Management Software products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
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The Top 20 Knowledge Management Software
Top Industries of Reviewers:
Computer Software
38%
Information Technology and Services
32%
Marketing and Advertising
19%
Internet
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.5
Meets Requirements
Average: 9.4
9.5
Ease of Doing Business With
Average: 9.6
9.4
Ease of Setup
Average: 9.3
9.5
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 9.4
9.3
Overall Satisfaction Score
98
Top Industries of Reviewers:
Computer Software
38%
Information Technology and Services
32%
Marketing and Advertising
17%
Financial Services
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.5
Meets Requirements
Average: 9.4
8.9
Ease of Doing Business With
Average: 9.6
9.0
Ease of Setup
Average: 9.3
8.5
Quality of Support
Average: 9.4
8.6
Ease of Admin
Average: 9.4
8.6
Overall Satisfaction Score
91
Top Industries of Reviewers:
Computer Software
33%
Information Technology and Services
32%
Accounting
18%
Non-Profit Organization Management
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.5
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.6
9.5
Ease of Setup
Average: 9.3
9.6
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 9.4
9.5
Overall Satisfaction Score
87
Top Industries of Reviewers:
Construction
46%
Hospitality
23%
Hospital & Health Care
16%
Health, Wellness and Fitness
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.4
9.1
Ease of Doing Business With
Average: 9.6
9.5
Ease of Setup
Average: 9.3
9.1
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 9.4
9.2
Overall Satisfaction Score
85
Top Industries of Reviewers:
Computer Software
40%
Information Technology and Services
37%
Internet
12%
Financial Services
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.9
Meets Requirements
Average: 9.4
9.0
Ease of Doing Business With
Average: 9.6
9.0
Ease of Setup
Average: 9.3
9.1
Quality of Support
Average: 9.4
8.8
Ease of Admin
Average: 9.4
8.8
Overall Satisfaction Score
85
Top Industries of Reviewers:
Information Technology and Services
56%
Computer & Network Security
28%
Manufacturing
8%
Consulting
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.3
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.6
9.6
Ease of Setup
Average: 9.3
9.2
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 9.4
9.3
Overall Satisfaction Score
83
Top Industries of Reviewers:
Marketing and Advertising
42%
Computer Software
24%
Information Technology and Services
23%
Management Consulting
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.6
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 9.6
9.1
Ease of Setup
Average: 9.3
8.4
Quality of Support
Average: 9.4
8.9
Ease of Admin
Average: 9.4
8.8
Overall Satisfaction Score
81
Top Industries of Reviewers:
Manufacturing
47%
Facilities Services
19%
Food Production
17%
Construction
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.4
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 9.6
9.6
Ease of Setup
Average: 9.3
9.1
Quality of Support
Average: 9.4
9.6
Ease of Admin
Average: 9.4
9.3
Overall Satisfaction Score
81
Top Industries of Reviewers:
Computer Software
36%
Marketing and Advertising
24%
Information Technology and Services
22%
Education Management
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.6
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 9.6
9.7
Ease of Setup
Average: 9.3
9.7
Quality of Support
Average: 9.4
9.4
Ease of Admin
Average: 9.4
9.5
Overall Satisfaction Score
79
Top Industries of Reviewers:
Computer Software
55%
Information Technology and Services
28%
Telecommunications
12%
Hospital & Health Care
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 9.6
9.5
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.4
9.6
Ease of Admin
Average: 9.4
9.3
Overall Satisfaction Score
77
Top Industries of Reviewers:
Computer Software
37%
Information Technology and Services
30%
Consumer Services
17%
Internet
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.6
Meets Requirements
Average: 9.4
9.5
Ease of Doing Business With
Average: 9.6
9.5
Ease of Setup
Average: 9.3
9.6
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 9.4
9.5
Overall Satisfaction Score
77
Top Industries of Reviewers:
Information Technology and Services
62%
Computer & Network Security
32%
Consulting
3%
Computer Networking
2%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.3
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 9.6
9.5
Ease of Setup
Average: 9.3
9.0
Quality of Support
Average: 9.4
9.4
Ease of Admin
Average: 9.4
9.3
Overall Satisfaction Score
75
Top Industries of Reviewers:
Manufacturing
65%
Electrical/Electronic Manufacturing
24%
Aviation & Aerospace
6%
Chemicals
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.9
Meets Requirements
Average: 9.4
9.9
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.3
10.0
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 9.4
10.0
Overall Satisfaction Score
75
Top Industries of Reviewers:
Construction
33%
Marketing and Advertising
26%
Real Estate
23%
Health, Wellness and Fitness
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.3
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.6
9.5
Ease of Setup
Average: 9.3
9.1
Quality of Support
Average: 9.4
9.4
Ease of Admin
Average: 9.4
9.1
Overall Satisfaction Score
72
Top Industries of Reviewers:
Information Technology and Services
33%
Marketing and Advertising
28%
Financial Services
21%
Computer Software
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.7
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.6
9.9
Ease of Setup
Average: 9.3
9.6
Quality of Support
Average: 9.4
9.7
Ease of Admin
Average: 9.4
9.6
Overall Satisfaction Score
72
Top Industries of Reviewers:
Government Administration
31%
Insurance
25%
Financial Services
23%
Telecommunications
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.6
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.6
9.8
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.4
9.7
Ease of Admin
Average: 9.4
9.2
Overall Satisfaction Score
70
Top Industries of Reviewers:
Biotechnology
33%
Marketing and Advertising
33%
Higher Education
20%
Computer Software
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.5
Meets Requirements
Average: 9.4
9.9
Ease of Doing Business With
Average: 9.6
9.9
Ease of Setup
Average: 9.3
9.9
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.4
9.9
Overall Satisfaction Score
70
Top Industries of Reviewers:
Manufacturing
51%
Facilities Services
22%
Construction
15%
Food Production
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.6
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 9.6
9.9
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.4
9.8
Ease of Admin
Average: 9.4
9.5
Overall Satisfaction Score
69
Top Industries of Reviewers:
Automotive
65%
Electrical/Electronic Manufacturing
28%
Management Consulting
5%
Defense & Space
3%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.4
9.7
Ease of Doing Business With
Average: 9.6
9.7
Ease of Setup
Average: 9.3
9.6
Quality of Support
Average: 9.4
9.8
Ease of Admin
Average: 9.4
9.7
Overall Satisfaction Score
69
Top Industries of Reviewers:
Computer Software
55%
Information Technology and Services
30%
Financial Services
9%
Retail
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.4
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.3
9.9
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.4
10.0
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