# Confluence Reviews **Vendor:** Atlassian **Category:** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software) **Average Rating:** 4.1/5.0 **Total Reviews:** 4,351 ## About Confluence Confluence is the AI-powered collaborative workspace for all teams. Equipped with intelligent AI agents to save time on tedious tasks, brainstorm new ideas, and help you quickly find the answers you need, Confluence is where knowledge becomes impact. Versatile content types like pages, live docs, whiteboards, and databases help teams move seamlessly from ideation to execution. Confluence integrates with the Atlassian suite of products like Jira Software, Trello, and Loom to enable both synchronous and async work and to push work forward. ## Confluence Pros & Cons **What users like:** - Users value the **ease of use** of Confluence, finding it simple to implement and effective for collaboration. (299 reviews) - Users value the **seamless team collaboration** in Confluence, enhancing communication and productivity across multiple departments. (212 reviews) - Users value the **effective organization and structure** in Confluence, enabling seamless documentation and collaboration across teams. (159 reviews) - Users value the **seamless integrations** of Confluence, enhancing collaboration with tools like Jira for efficient project management. (155 reviews) - Users value Confluence for its **efficient collaboration features** , enhancing teamwork and streamlining work processes seamlessly. (146 reviews) - Users appreciate the **easy integrations** of Confluence, enabling effortless collaboration and documentation with other tools. (128 reviews) - Centralization (92 reviews) - Templates (85 reviews) - Users appreciate the **ease of creating templates and integrations** in Confluence, enhancing productivity and collaboration. (79 reviews) - Helpful (75 reviews) **What users dislike:** - Users find the **navigation and search features non-intuitive** , complicating their experience with Confluence, especially with large content. (84 reviews) - Users find Confluence’s **slow performance** challenging, particularly when dealing with large content or complex pages. (83 reviews) - Users experience **page management challenges** , including formatting issues, slow performance, and messy content organization, affecting productivity. (71 reviews) - Users struggle with the **extreme learning curve** in Confluence, especially non-technical teams finding it overly complex. (64 reviews) - Users note the **complexity** of Confluence, particularly challenging for new users and smaller teams. (59 reviews) - Users experience **slow loading** times in Confluence, especially with large documents and multiple links on pages. (59 reviews) - Users often face **formatting issues** , as advanced controls and interface complexity hinder usability and collaboration. (54 reviews) - Poor Interface Design (51 reviews) - Users face **search limitations** in Confluence, struggling with slow performance and difficulty accessing knowledge base content. (51 reviews) - Performance Issues (49 reviews) ## Confluence Reviews ### 1. Best tools for manage project documentation **Rating:** 4.5/5.0 stars **Reviewed by:** Nitish K. | Associate Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Confluence?** As a Java developer with over 5 years of experience in agile teams, I've used Confluence to manage project documentation, knowledge bases, and collaborative wikis for about 3 years. It connects smoothly with our Jira setup letting us link requirements straight to code changes and team notes without changing tools. Great for team editing—several devs can work on pages at the same time, which changes the game during sprint planning or when fixing problems. The search works well making it easy to find hidden info on Java frameworks or old bug fixes. Templates for API docs and release notes cut down on work when new team members start. **What do you dislike about Confluence?** The mobile app feels awkward for quick edits away from the desk, and sometimes pages load with big attachments. Custom options are strong but take time to learn if you're not into macros. On the whole, Confluence has had a positive impact on our team's productivity by bringing all our knowledge together in one place. I'd suggest it to any development team that relies on Atlassian tools—it's a good investment just for how well it fits into your workflow. **What problems is Confluence solving and how is that benefiting you?** Before Confluence, our team’s documentation (API specs, architecture diagrams, meeting notes) was scattered across emails, Google Docs, and local drives. This made it hard to find critical info, like Java class structures or deployment steps, especially during tight deadlines. Confluence provides a single source of truth where I can store and organize all project-related docs. For example, I can quickly access REST API documentation or database schema notes linked to specific Jira tickets. This saves me at least 2-3 hours a week searching for information, letting me focus on coding. ### 2. Customizable and Fairly Priced, but Our Setup Faced Tech Debt Challenges **Rating:** 3.5/5.0 stars **Reviewed by:** Kendall M. | Learning and Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Confluence?** It’s customizable, which makes it easy to create content tailored to a specific team or department. The pricing also felt reasonable. **What do you dislike about Confluence?** This may have been specific to our org, but there were major tech debt issues based on how we'd built out the tool in the past. **What problems is Confluence solving and how is that benefiting you?** Scattered information - it was helpful to have a single 'source of truth'. It also helped in onboarding new team members - giving them a clear place to look for information. ### 3. Vital for Company Documentation with Built-In Screen and Video Recording **Rating:** 5.0/5.0 stars **Reviewed by:** Atishay J. | SDE2, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Confluence?** I like Confluence for keeping documents private while allowing automatic sharing within my organization and groups. I appreciate the inbuilt feature for recording a video or screen, which means I don't need a third-party tool to first record and then upload. It's really handy for client feature review and for the QA team when tagging bugs or creating video documentation. I also find the initial setup very easy; as soon as I log into our system, I get access to Confluence automatically. **What do you dislike about Confluence?** It's not as common as Google Docs or Microsoft Teams. It needs some more enhancement from UI/UX to be easily usable all over the world. **What problems is Confluence solving and how is that benefiting you?** I use Confluence to create, manage, and share documents within our organization. It keeps data private while allowing automatic sharing within teams. Its built-in video and screen recording feature eliminates the need for third-party tools. ### 4. A Reliable Tool for Documentation and Team Collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Varun T. | Senior Software Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Confluence?** Easy to share documentation across teams, The folder/hierarchy based structure is very helpful to organize the documentation. They also do provide APIs to confluence using which we can update docs automatically using Automated tools. It integrates well with other tools like Jira, which is crucial for tracking tasks and linking them to relevant documentation. We share the confluence pages to new people onboarded for them to grasp up about system, during that time they use it regularly. **What do you dislike about Confluence?** New users or non-technical team members sometimes find Confluence a bit overwhelming. The number of features and options can feel like overkill, and it may take some time for new users to figure out how everything works. Once they become comfortable using the app, it would be faster to generate docs. **What problems is Confluence solving and how is that benefiting you?** Confluence provides a single, centralized location for all documentation, making it easier to store, organize, and access information. This centralization helps ensure that everyone has access to the most up-to-date docs and reduces the risk of outdated or conflicting information. ### 5. Must have a tool for organization content **Rating:** 5.0/5.0 stars **Reviewed by:** Mohan M. | Site Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Confluence?** Real-time collaboration and editing help teams work together efficiently, even across locations. Centralized workspace keeps all project files, documents, and updates organized and easy to find. Ready-made templates and structured page hierarchies simplify documentation and knowledge sharing. Integrates smoothly with tools like Jira and Google Docs to create a unified workflow. Strong security controls, version history, and customizable permissions protect sensitive data **What do you dislike about Confluence?** Integration and compatibility issues with some software can cause disruptions. Poor PDF export quality affects document presentation. Search functionality is often inefficient and inaccurate. Clunky page editing and formatting problems, especially with copy-paste. Steep learning curve for non-technical users. Performance slows with large content and complex pages. Outdated design and limited customization options. Complex access control management for large teams. **What problems is Confluence solving and how is that benefiting you?** Confluence solves team knowledge fragmentation by providing a centralized platform for organizing, sharing, and collaborating on information in real time. This improves transparency, speeds up workflows, and enhances decision-making across teams. As a result, it boosts productivity, knowledge retention, and project coordination while reducing errors and onboarding time. ### 6. Effortless Team Collaboration and Knowledge Sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Maunil K. | DevOps Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2026 **What do you like best about Confluence?** What I like best about Confluence is how it centralizes team knowledge. It’s incredibly easy to create, share, and update documentation collaboratively, which reduces miscommunication and keeps everyone aligned. **What do you dislike about Confluence?** For new users, Confluence can feel a little overwhelming because of its many features and navigation options. It takes some time to get fully comfortable. **What problems is Confluence solving and how is that benefiting you?** Confluence solves the problem of scattered documentation and fragmented communication by providing a central, organized space for all team knowledge. This benefits me by making information easy to find, reducing duplication of work, and ensuring that team collaboration is smooth and transparent. ### 7. The best way to communicate and share with team members across the globe. **Rating:** 5.0/5.0 stars **Reviewed by:** Dhaval G. | Senior Salesforce Quality Analyst, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Confluence?** Can create the pages based on the needs. For example, someone is going on a leave or leaving the project, he/she can create a handover documents in confluence and handover easily within organization. Can add multiple type of data. **What do you dislike about Confluence?** None of as of now. As much I used, I didn't find anything which I dislike. **What problems is Confluence solving and how is that benefiting you?** It solves the problem of sharing document. As confluence is capable of handing any type of data. It supports entering Date, RTE text, format the text, able to include Attachments and screenshots. ### 8. Streamlined Team Collaboration with Robust Features **Rating:** 4.5/5.0 stars **Reviewed by:** Rohith V. | Delivery Manager, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2025 **What do you like best about Confluence?** I appreciate Confluence for its strong capabilities in facilitating team collaboration. The software offers two modes, one providing edit access and the innovative 'live doc' feature introduced with the new version of Confluence. I find the live access particularly useful as it enables me to see who is making changes in real time, complete with version control and version history. This feature is invaluable in settings like running a retrospective meeting, allowing participants to write simultaneously while I can identify each person’s input through their cursor movements. This visibility helps me understand the personas of team members and craft my responses to questions, avoiding confrontations. The integration of Confluence within the Atlassian family with tools like Jira and Trello, creates a powerful combination that enhances our workflow. Additionally, setting up Confluence with single sign-on (SSO) is seamless, syncing effortlessly with corporate email IDs, making the process as smooth as butter. These elements together underscore Confluence as a robust platform for documentation and collaboration. **What do you dislike about Confluence?** I would like to see an improvement in the integration speed of AI with Confluence. If AI could work alongside the way we are writing and enhance the delivery and tone, it could allow teams to understand and plan their activities better. **What problems is Confluence solving and how is that benefiting you?** I use Confluence as a one-stop solution to document epics and stories, capture resource metrics, and plan team activities. It facilitates collaboration with features like live editing and version tracking, enhancing team coordination and efficiency. ### 9. Effortless Team Collaboration and Centralized Knowledge **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2025 **What do you like best about Confluence?** What I like best about Confluence is how easily it allows teams to organise, share and collaborate on information in one central place. It’s intuitive, searchable, and makes documentation much more accessible across the business. **What do you dislike about Confluence?** While Confluence is a great tool, one thing I find challenging is that it can become cluttered over time if pages aren’t well-maintained. Without clear ownership or structure, information can become outdated or hard to find. **What problems is Confluence solving and how is that benefiting you?** Confluence is solving a key organisational challenge: information being stored in different places and handled inconsistently. By centralising documentation, policies, processes, and project updates, it reduces confusion and miscommunication. It provides a single source of truth where teams can easily find what they need, collaborate on pages in real time, and keep content updated. This benefits us by improving efficiency, reducing duplicated work, and ensuring consistency across teams. It also supports transparency and accountability, as changes are visible and tracked, and content ownership is clear. ### 10. Streamlined Documentation with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Atul B. | Documentation Writer Sr., Telecommunications, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2025 **What do you like best about Confluence?** I find Confluence highly valuable for managing both internal and customer-facing documentation due to its ability to handle the hierarchy of articles within different spaces for various products. I am particularly impressed by the feature that allows easy embedding of Figma files, which is crucial for creating feature documentation ahead of UI development. This integration ensures that we always have the latest designs without needing repetitive updates since any change in Figma is automatically reflected in Confluence. I really appreciate the ability to comment and discuss directly within articles, which facilitates seamless communication. This feature is especially helpful when a new team member wants to modify an article, as they can refer to the discussion history without confusion. Additionally, Confluence was incredibly easy and simple to set up, which made the initial onboarding process smooth. **What do you dislike about Confluence?** I find that Confluence lacks the level of customization I desire, particularly in terms of personalizing the knowledge base and homepage. The platform should support custom CSS or HTML to allow for more tailored styles to meet different company or client needs. This lack of flexibility and customizable options in Confluence has been a significant factor for us, leading us to switch one of our products to another documentation tool that offers better customization. **What problems is Confluence solving and how is that benefiting you?** I use Confluence to manage article hierarchy, embed Figma files, and facilitate discussions within documentation, enhancing collaborative efficiency and maintaining up-to-date content effortlessly. ### 11. Efficient Documentation with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Mohammad M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Confluence?** I like Confluence's autosave, online editing, and collaboration features. The ease of creating folders is a plus, too. My stakeholders have access to the same documents and can edit them seamlessly, with changes saved without conflicts. **What do you dislike about Confluence?** The freeze first row (first row as header) doesn't work after a decent number of rows are added. Page keeps crashing sometimes. **What problems is Confluence solving and how is that benefiting you?** I use Confluence for maintaining documentation and creating knowledge hubs. All stakeholders can access the same docs, edit smoothly, and autosave ensures no conflicts. ### 12. Seamless Integration and Efficient Collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Jean-Luc B. | Manager Project Management Office, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Confluence?** What I like most about Confluence is the seamless integration with all other Atlassian services, allowing for cross-platform information sharing. And what I also like is the intuitive way of working with Confluence. **What do you dislike about Confluence?** What could be improved is the ability to perform formatting and, in general, the freedom to design individual pages. **What problems is Confluence solving and how is that benefiting you?** Confluence solves the problem for us of quickly and easily connecting different people, sharing documents, and strengthening collaboration, so that everyone has access to the necessary information at any time. ### 13. Fast, Easy Document Creation with Full Control **Rating:** 4.5/5.0 stars **Reviewed by:** Eyal S. | MCAD IT team manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2026 **What do you like best about Confluence?** The way to create a document is easy and fast. Everything is in your hands. The structure is defined as you build the content **What do you dislike about Confluence?** Working with RTL language needs a special macro to be able to read **What problems is Confluence solving and how is that benefiting you?** The way you get all the needed information quickly and easily is the way to go. Everyone can find data very easily. It integrates with flowcharts and other websites. Searching performance is one of the best I have seen. ### 14. Intuitive Documentation with Room for Pricing Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Jaro S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Confluence?** I use Confluence for wiki-style documentation and really value having all the documentation in one place where it's easily reachable. I like the ease of use and editing of text. The intuitive layout allows my team to add documentation effortlessly which makes things convenient. The initial setup was also very easy. **What do you dislike about Confluence?** Pricing is a bit steep and sharing could be better **What problems is Confluence solving and how is that benefiting you?** Confluence consolidates documentation in one place, making it easily reachable. It simplifies text editing with an intuitive layout, enhancing team collaboration. ### 15. Great platform for Knowledge Base and Team Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Shubhank S. | Support Analyst, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2025 **What do you like best about Confluence?** I appreciate how all SOPs and documentation are well-organised and easily searchable in a single location. Previously, we used shared drives, emails, and Google Docs, which were confusing and difficult to navigate, making it hard to find information. I use it daily for my work. One of my favourite features is real-time collaboration, which allows multiple team members to edit the same page simultaneously. The integration with other Atlassian products, such as JIRA, works seamlessly, which is fantastic since I primarily use JIRA for task management. Confluence enables me to link documents directly to the tasks I am working on, ensuring that anyone who takes on those tasks has access to the same information. **What do you dislike about Confluence?** Sometimes, pages load very late if they have excessive information, and searches are not always accurate. It is sometimes very hard to find the document even if you know the exact keywords. Need to search multiple times before I can find the correct document. I believe search results should be sorted based on the keywords as a priority. Other than that, everything is good. **What problems is Confluence solving and how is that benefiting you?** I can find all the SOPs, guides, troubleshooting steps on one platform which saves me a lot of time. All the pages are updated in real time so it assures me that I am watching the latest version of any SOP without reaching out to my teammates, checking chat messages, files and emails for updates. All the previous versions of the document are available too which makes it easier to notice the changes made to the SOP. This led to reduced miscommunication and efficiency in the work. This also helps new employees who are still onboarding to catch up more faster and reduced repititve questions I have to answer when they are being trained by me. It also enhanced our project management. By documenting project plans and outcomes on confluence, we ensure that everyone on the team are on the same page. This has led to reduced errors and a smoother transition between project phases, which saved a lot of time and resources for us. ### 16. Confluence **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Confluence?** i like how easy it is to keep everything in one place for our csm team. we use confluence as a knowledge base, and it makes it simple to organize processes, training materials, and internal documentation without things getting messy. it’s straightforward to update, the search works well enough for quick lookups, and it keeps everyone on the same page without needing extra tools. **What do you dislike about Confluence?** it can feel a little clunky at times, especially with formatting or trying to move sections around. the editor can be slow, and some features that should be simple take more steps than expected. also, finding older content isn’t always intuitive unless it’s already well-tagged or linked. nothing major...just small frustrations that may add up...solid admining helps **What problems is Confluence solving and how is that benefiting you?** confluence helps us centralize everything our csm team needs in one place. instead of information being scattered across emails, chats, or old documents, we use it as a single source of truth for processes, training materials, and best practices. it cuts down on repeat questions, makes onboarding smoother, and keeps the team aligned without having to chase down answers. ### 17. One stop for all documentation needs **Rating:** 5.0/5.0 stars **Reviewed by:** hari a. | Business analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Confluence?** Very flexible with storing various types of documents including PRD, BRD, FRD and technical documentations for our organization and acts as one stop solution for the same. Lot of emojis, text formatting options make the documents become more lively and increases the comfort of viewing the same Wide adaptability across product, development, analytics and strategy teams increasing our companies overall frequency of usage. **What do you dislike about Confluence?** Search is bit unreliable and slow, shows me info from irrelavant pages and increase confusion. Confluence loads very slowly in case of pages with images and embeddings making the overall experience irritating **What problems is Confluence solving and how is that benefiting you?** Confluence provides a single source of truth for project plans, technical documentation and important notes real time collabaration and alignment across multiple teams. product teams can post the brd, prd, analysis and further developers can use this info to develop the features. analyst can use the information for further bi related tasks Increases the overall productivity and efficiency across multiple teams ### 18. Best way to document and share work accross teams. **Rating:** 4.5/5.0 stars **Reviewed by:** Herry D. | Software engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Confluence?** What I like most about confluence is how it helps me keep everything organized without overthinking it. It is super easy to use. No need to install anything complicated, just sign in , create a space and start writing, It is as easy to implement. You don’t need to be tech-expert to create a page, format content, or link things together. It feels like writing in a clean online notebook. It fits into most of the workflows without needing a big setup. There’s a lot packed in like templates, macros, page history, comments, permissions, integrations and much more. The help docs are very helpful, and there’s a big community around it to solve all your problems. I always refer to confluence docs when i want to understand any requirement. **What do you dislike about Confluence?** Sometimes it feels slow and clunky, especially when formatting tables or moving things around. Setting permissions can be confusing, and the mobile app isn’t great for editing. Search doesn’t always finds what I’m looking for unless I remember the exact page name. **What problems is Confluence solving and how is that benefiting you?** Confluence helps me keep all project-related info in one place like docs, decisions, meeting notes, and requirements. I don’t have to search through emails or chats anymore. It’s easy to create and organize pages, and I can quickly refer to them whenever I need clarity, especially during development or planning.. I can also view HLD's and LLD's to understand the workflow of the topic. The templates save lots of my time, The page history helps track changes and the comments make collaboration smooth. I Like how it integrates with Jira where the tickets are directly linked to the docs, which keeps everything in the sync. overall it helps my team to stay aligned without needing constant follow-ups. ### 19. A Review on Confluence **Rating:** 5.0/5.0 stars **Reviewed by:** Abbas S. | Associate Developer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2026 **What do you like best about Confluence?** The baisc plan covers pretty good features **What do you dislike about Confluence?** Sometimes confluence lags, or performs slowly. **What problems is Confluence solving and how is that benefiting you?** I use Confluence to create plan for my club project and to put it in a document and discuss regarding it with my peers ### 20. Great SEO templates and team approvals, but content organization can get messy **Rating:** 3.5/5.0 stars **Reviewed by:** Ravik J. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Confluence?** It is good for SEO guidelines, Templates saves tons of time and give an idea, Team can comment, suggest and approve in one place, Everyone in the team has same information. **What do you dislike about Confluence?** Too many pages, spaces, and folders, Content easily become messy, Not a task management tool and switching tools break focus. **What problems is Confluence solving and how is that benefiting you?** It centralizes all information in one place, Everyone understand the tasks before execution starts, We can use Jira for task tracking and google drive for assets. ### 21. Great for Teamwork: Multi-User Collaboration with Organized Spaces **Rating:** 4.0/5.0 stars **Reviewed by:** Rahul M. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2026 **What do you like best about Confluence?** Multiple users can connect, We have option to make spaces that helps to communicate at a time when it needs to. It is good for teamwork. **What do you dislike about Confluence?** It is complex, good for big projects but for simple tasks it is not a good option and also large projects feel sluggish. **What problems is Confluence solving and how is that benefiting you?** Page history helps to understand why the decisions were made, It saves time and has good quality, Pages evolve with time but information stays same. Less repeated questions and single place for multiple works. ### 22. Easy-to-Navigate Knowledge Base That Helps Us Support Customers **Rating:** 5.0/5.0 stars **Reviewed by:** Sammy P. | Customer Service Representative 1, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Confluence?** This is what we use as our knowledge base to assist students in their inquiries and it helps me a lot. **What do you dislike about Confluence?** None so far because I find it easy to use & navigate. **What problems is Confluence solving and how is that benefiting you?** As a tool for our knowledge base, every time I need to check or confirm some information I would just use Confluence and it saved me in many occasion especially when the student has questions. ### 23. Super Easy Internal Sharing for Information and How-To Guides **Rating:** 4.5/5.0 stars **Reviewed by:** Dor B. | DevOps Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Confluence?** The way to share information and "how to" guides inside the company is super easy **What do you dislike about Confluence?** It need to have less sectors inside, sometimes navigating gets confusing **What problems is Confluence solving and how is that benefiting you?** Confluence addresses key business challenges like scattered knowledge, excessive communication, and lack of team alignment by providing a centralized workspace that serves as a single, reliable source of truth. ### 24. Centralized Knowledge and Effortless Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Confluence?** Confluence centralizes team knowledge in one place, making documentation easy to create, organize, and search. It enables real-time collaboration with comments, version history, and seamless integration with Jira. It improves transparency and onboarding by keeping processes, decisions, and updates well documented I use it on daily basis. It has good customer support as well. Implementation with other tools like Slack and others are also easy. **What do you dislike about Confluence?** Confluence can become cluttered and hard to navigate at scale, and its performance and pricing can feel heavy for smaller teams. **What problems is Confluence solving and how is that benefiting you?** Confluence solves the problem of scattered documentation by providing a single, shared knowledge base for the team. It improves collaboration by allowing teams to create, edit, comment, and track changes in real time. It saves time and reduces confusion by keeping processes, decisions, and project context well documented and accessible. ### 25. Great knowledge hub for our team but with a slow learning curve **Rating:** 4.0/5.0 stars **Reviewed by:** Brahmos R. | Data Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Confluence?** Easy to set up templates help our team set up knowledge bases for our engineering team. It helps us integrate with other Atlassian apps (mainly jira service management & jira software). It helps us update code documentations and information for users, contractors, and stakeholders at a daily basis. **What do you dislike about Confluence?** It can be difficult to use for smaller teams and projects in the organization. It can feel extremely overkill for simple documentation needs. For most cases its better to just use a simpler tool like notion or a larger doc file. **What problems is Confluence solving and how is that benefiting you?** Confluence helps us keep IT documentations up to date for the engineering teams. It allows large teams in the organization and external users, contractors, collaborators and stakeholders find information about products & projects. Our teammates find it easy to stay up to date and constantly update knowledge bases about projects on a daily basis. ### 26. Easy Project and Teammate Tracking Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Adam K. | AE, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Confluence?** Easy to keep track of projects and team mates **What do you dislike about Confluence?** Sometimes it feels like we are just maintaining another system **What problems is Confluence solving and how is that benefiting you?** Bringing the many projets together under 1 roof to help keep track of everything ### 27. Keeps Us Organized, But Guest Access Is Limited **Rating:** 4.5/5.0 stars **Reviewed by:** William P. | Manager, IT Programs, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Confluence?** This tool makes it much easier to locate documents and share articles with our operations team. It allows us to keep everything in one place, which really helps keep the team organized. Easy to create articles. **What do you dislike about Confluence?** It would be great if guest users could access multiple Projects. Currently, a guest can only have free access to one Project at a time; accessing more than one requires a license. **What problems is Confluence solving and how is that benefiting you?** When working on projects, we have the ability to create articles and snapshots that can be shared throughout the IT organization. We also utilize it as our knowledge base, which helps us streamline processes and maintain consistency. This makes it much easier to repeat tasks and keep everything running smoothly and free of bugs. ### 28. Easy access and integration, but sluggish performance **Rating:** 5.0/5.0 stars **Reviewed by:** Marcel G. | IT Consultant, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Confluence?** I find it great that Confluence is accessible from anywhere, which significantly eases access to always up-to-date content. The simple capture of data and the countless possibilities to further develop and format it are particularly valuable to me. The direct integration of existing content from other Atlassian products is extremely practical, and the ability to export content for delivery to the customer without having to create Word files yourself is very time-saving. Another advantage is the uniform formatting across all content, which makes the presentation more professional. I also appreciate the fact that with Confluence we were able to completely replace the additional authentication that was previously necessary to access network drives in the company network. This saves time and provides a fail-safety that our IT team no longer has to worry about. It was also particularly impressive how easy it was to switch from the server installation to the cloud early on. **What do you dislike about Confluence?** Loading the content is quick, but all apps, etc., take forever to load, and until they are fully loaded, editing Pages is usually not recommended. The editor becomes very sluggish when editing pages with a lot of content and is even unusable for excessively long pages. It would be helpful if there were a direct suggestion to split large pages into several smaller pages, possibly with a tool that assists in the separation without losing content or dependencies. **What problems is Confluence solving and how is that benefiting you?** Confluence replaces access to network drives, eliminates additional authentication steps, and ensures failover, which relieves our IT team. It enables direct content integration, uniform formatting, and easy added value through worldwide access to up-to-date content. ### 29. Great for Data Platform Documentation, but the Drawing Tool Could Improve **Rating:** 3.5/5.0 stars **Reviewed by:** Hafiz I. | Senior Data Engineer, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Confluence?** A very good tool for managing documentation for our data platform. **What do you dislike about Confluence?** To be honest, it would be better if Confluence had a better drawing tool. **What problems is Confluence solving and how is that benefiting you?** It is primarily used for managing company documentation. ### 30. Facilitate Documentation and Open Collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Aitana A. | Senior Product Owner, Health, Wellness and Fitness, Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Confluence?** I like that Confluence makes it easy to share information with stakeholders from different parts of the organization, as it offers an open and accessible space for everyone. It is a tool that allows me to dive into all the company's projects and search for specific information about features that interest me, which helps me to be better informed and to make more targeted inquiries to the responsible team. Additionally, I appreciate that it is quite easy to use, making interactions with the tool not require prior training. Creating new projects in Confluence is also simple, resulting in a fairly smooth and efficient user experience. **What do you dislike about Confluence?** When editing a long page, I have to scroll a lot to be able to continue writing after the last thing that was written. **What problems is Confluence solving and how is that benefiting you?** I use Confluence to document functionalities and share information with stakeholders. It facilitates access to project information and is easy to use, improving collaboration and data recording. ### 31. Boosting Team Collaboration and Productivity with Confluence **Rating:** 5.0/5.0 stars **Reviewed by:** Navindu E. | Support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2025 **What do you like best about Confluence?** Confluence is an excellent platform for collaboration and knowledge management. It allows teams to create, organize, and share information in one central space, making communication clear and efficient. The interface is clean and easy to use, while features like templates, real-time editing, and powerful search ensure that information is always structured and accessible. It integrates well with other tools like Jira, making it especially valuable for project management and cross-team collaboration. Whether for documenting processes, managing projects, or building a knowledge base, Confluence helps teams stay aligned, save time, and work smarter together. Thank you to the Confluence team for providing such a reliable and user-friendly platform that truly supports productivity and collaboration. **What do you dislike about Confluence?** I don’t have any dislikes about Confluence. **What problems is Confluence solving and how is that benefiting you?** Confluence helps keep all information in one place, making it easy to find, share, and update. It saves time, reduces confusion, improves team collaboration, and ensures everyone stays on the same page. It also helps track project progress and keeps important knowledge organized for future use. ### 32. Well-Integrated, But Frustrating Editor Experience **Rating:** 3.0/5.0 stars **Reviewed by:** Luka U. | Atlassian Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Confluence?** I appreciate the free user tier in Confluence that allows me and my small team to use it for free up until 10 users. This makes it a cost-effective choice for us. I also like how well it integrates with Jira, which we already use, making it logical to use Confluence as well. Additionally, the integration with Loom is quite handy for linking directly within Confluence. **What do you dislike about Confluence?** The editor is absolutely god awful and very annoying, especially the new experience, which nobody asked for. Also, the initial setup of Confluence takes some effort and involves setting up settings, spaces, and page structures, which could be improved. **What problems is Confluence solving and how is that benefiting you?** I use Confluence for documentation and knowledge storage, which integrates well with Jira and Loom. It offers a free tier for small teams, but the editor can be quite annoying. ### 33. Easy Cross-Team Collaboration Made Simple **Rating:** 4.5/5.0 stars **Reviewed by:** Andriy L. | Snr. Director, Global Customer Success & Technical Services, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2026 **What do you like best about Confluence?** Easy to use for cross-team collaboration. It works well as an internal knowledge base and a project planner. **What do you dislike about Confluence?** Search isn’t always accurate and often requires exact keywords to find what I’m looking for. **What problems is Confluence solving and how is that benefiting you?** Cross-team collaboration, project tracking, and an internal knowledge base. ### 34. best for me in lesson planning for my classes **Rating:** 4.0/5.0 stars **Reviewed by:** Astha S. | student representative, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2025 **What do you like best about Confluence?** the best thing i like is having all the lesson planning for my classes or upcoming classes at one platform so i dont waste time digging through endless websites or platforms and also its ai features really help in having the same plan getting structured and looks very official. it makes my work smoother as everyone can see how structured and proffesional my work looks. **What do you dislike about Confluence?** the thing which i dont like is that it can feel overwhelming if there are too much files i am working at the same time and can feel a little cluttered too. **What problems is Confluence solving and how is that benefiting you?** it is solving the problem of scattered lesson plans and disorganized notes by giving me one central space to create , store and update everything and upload in a structured way since i mainly use it for lesson plannings. ### 35. Confluence Makes Knowledge Sharing Easy & Centralized **Rating:** 5.0/5.0 stars **Reviewed by:** Giuseppe F. | Project Director, Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Confluence?** I love that Confluence is our centralized knowledge repository. Easy to use and easy to add/edit pages. **What do you dislike about Confluence?** From time to time there are performance issues. Pages will take too long to load. **What problems is Confluence solving and how is that benefiting you?** Confluence is solving our lack of knowledge organization problem. ### 36. A Central Hub for Sharing Company-Wide Updates and Information **Rating:** 4.0/5.0 stars **Reviewed by:** Ashish P. | senior technical support executive., Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Confluence?** You can put all the employees of the company from each and every department. publish or put the new notification, announcement, blog, videos, photos, files and much more. It's like a one-stop centre for each kind of information about the company. the company policy, documentation and more. **What do you dislike about Confluence?** There is nothing like a dislike about it.it depends upon the use of it. **What problems is Confluence solving and how is that benefiting you?** It provides me with one place where I can check or the company can publish all the announcements, meeting documents and plans. also we can provide a review or comment on it. ### 37. Great Atlassian Integration and AI Search, but a Busy, Sterile UI **Rating:** 3.5/5.0 stars **Reviewed by:** Dillon C. | Director of Technical Support, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Confluence?** Integration with other atlassian products for consolidated ai searchability with rovo **What do you dislike about Confluence?** It’s a very complicated, busy, sterile UI. **What problems is Confluence solving and how is that benefiting you?** Product level knowledge hub, shared source of truth for all product documentation. ### 38. Must have arm in software development ,confluence **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2020 **What do you like best about Confluence?** -provides all tools to draw technical design - can tag someone from outlook in comments -can start a conversation on any statement. - search person by name and see all recently updated pages by him or her. - parent-child pages concept. -Instant notifications. - export the pdf and import in any Rag system. -Heading formatting is amazing - support almost all data types **What do you dislike about Confluence?** -not able to search a page by page id. -not able to make a skype call directly from page. **What problems is Confluence solving and how is that benefiting you?** -We are using confluence for all design and documentation purposes. -We are using confluence REST APIs to to upload our Contracts automatically. ### 39. My experience with Confluence **Rating:** 4.5/5.0 stars **Reviewed by:** Sravya M. | Data Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Confluence?** One thing I like about confluence it is simple to create and structure pages. The interface is user friendly, and features like page linking, templates, and search make it very easy to keep content organized. I also like that multiple people can collaborate on the same page, which helps my team stay on the same page. **What do you dislike about Confluence?** Sometimes, confluence is a little slow with larger spaces, and the formatting options could be more flexible. for new users it takes a little time to get used to the hierarchy of spaces and pages **What problems is Confluence solving and how is that benefiting you?** Confluence acts as a knowledge hub.Everyone works with the same information, which reduces errors and confusion. New teammates can quickly catch up by reading through spaces and pages, so this saves effort and makes onboarding easy. Improves teamwork and reduces miscommunication. ### 40. Awesome experience with Confluence **Rating:** 5.0/5.0 stars **Reviewed by:** Tien N. | Senior DevOps, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Confluence?** Ease of use. A lot of features. Ease of integration with other product. **What do you dislike about Confluence?** Sometime Confluence a bit slow loading . **What problems is Confluence solving and how is that benefiting you?** Confluence help me to write and search knowledge base, IT Documentation easily. ### 41. Great page history and templates, with solid integrations **Rating:** 3.5/5.0 stars **Reviewed by:** Rajesh S. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Confluence?** Track page history to see what changed and why. Confluence integrates good with other tools. We have good templates. It is easy to use and has good interface. **What do you dislike about Confluence?** Accountability is not clear. It lags in large pages. Task tracking is not good with confluence. When the projects grow it becomes hard to understand. **What problems is Confluence solving and how is that benefiting you?** It centralizes marketing knowledge into structured system. Less dependent on specific people being present. ### 42. Easy to use and quick search feature! **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan L. | Strategic Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Confluence?** I enjoy using Confluence because it provides a centralized, collaborative platform that makes organizing, documenting, and sharing information easy and efficient. It streamlines team communication by allowing multiple people to work on the same pages in real time, while also maintaining version history and accountability. **What do you dislike about Confluence?** Performance Issues at Scale Large pages or spaces with heavy content can be slow to load or edit. **What problems is Confluence solving and how is that benefiting you?** Scattered Information Problem: Information is spread across emails, documents, chats, and people’s heads. How Confluence Helps: It centralizes documentation, meeting notes, project plans, and decisions in one searchable, structured space. Poor Team Collaboration Problem: Teams struggle to collaborate effectively, especially across locations or time zones. How Confluence Helps: Multiple users can edit pages in real time, leave comments, and track changes—enhancing transparency and teamwork. ### 43. Confluence–Jira Ecosystem Makes Feedback and Documentation Seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Confluence?** Confluence<>Jira ecosystem helps us seamlessly manage customer-related feedback and documentation in an effective manner. Using Confluence enables us to easily manage and collaborate on all our documents. **What do you dislike about Confluence?** Nothing at the moment. It serves all our needs! **What problems is Confluence solving and how is that benefiting you?** Confluence serves as our primary documentation hub, streamlining alignment and transparency across the board. The platform’s advanced formatting capabilities also allow us to present complex information clearly and professionally. ### 44. Confluence a go to for consolidated documentation **Rating:** 4.0/5.0 stars **Reviewed by:** Anant D. | Senior DevOps Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 06, 2025 **What do you like best about Confluence?** Easy to use and have many features like supports docx format. Creating and maintaining the documents is easier. Having the privilege to to control access to our space and spaces which we create ensure that document will not get tampered. due to the confluence cloud we can deploy or implement confluence easily and support is also very good. very beneficial for daily use I have integrated confluence with many other software for auto generation of pages which helps the organization alot **What do you dislike about Confluence?** there should be a option to select the document type which we want for eg. rich text or plain text. **What problems is Confluence solving and how is that benefiting you?** Confluence solves document maintenance issues. right now our org has almost 15000+ documents and due to daily tasks scripts etc they generate almost 300 documents on daily basis. confluence handles all the things easily. concurrent number of editors doesn't cause issues. ### 45. Good for general documentation, but not AWS-focused **Rating:** 5.0/5.0 stars **Reviewed by:** Dheeraj T. | Risk Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Confluence?** Confluence is quite reliable when it comes to documentation and team collaboration. Its Ease of Use makes it simple for new users to get started, and the Ease of Implementation was fairly smooth within our setup. The Frequency of Use across teams is high, as it helps centralize information and keep track of ongoing projects. Overall, it provides a structured way to share and organize knowledge. **What do you dislike about Confluence?** On the downside, the Number of Features can sometimes feel overwhelming, and not all of them are relevant for day-to-day work. While the tool supports integrations, the Ease of Integration with certain third-party apps isn’t always seamless. In addition, the Customer Support experience could be more responsive and proactive, especially when issues affect collaboration at scale. **What problems is Confluence solving and how is that benefiting you?** Confluence helps us solve the problem of scattered documentation by giving a central place for teams to create, store, and share information. It improves knowledge management, reduces confusion, and ensures that everyone has access to the latest updates. With features like collaborative editing and structured pages, it makes project tracking and internal communication more organized. This saves time, increases team productivity, and ensures smoother handovers across teams. ### 46. A robust and reliable platform for software project documentation and workforce collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** L.I.S. K. | Data Analysist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2025 **What do you like best about Confluence?** Confluence offers a clean and intuitive workspace for creating, storing, and sharing documents. At Caresystems South Asia, we use it extensively to document software projects, maintain client implementation guides, and manage internal processes. The platform is straightforward enough that most staff can begin using it with minimal training, and its familiar formatting options make navigation and content creation easy. Rolling it out within our organisation was relatively smooth, particularly since we were already using other Atlassian products. Setup and configuration did not require heavy technical involvement, and new projects could be documented almost immediately after deployment. Confluence has become part of our daily operations. Teams across development, consulting, and support use it consistently to record meeting notes, store technical specifications, and collaborate on project documentation. The range of tools available — from page hierarchy and collaborative editing to template libraries and search — gives it the flexibility to support many different business functions. Its ability to connect with Jira is especially valuable, as it links project documentation directly with tasks and issues. Beyond Jira, integration with other Atlassian and third-party applications extends its usefulness, allowing us to streamline workflows across departments without needing separate platforms. **What do you dislike about Confluence?** There are still areas where the platform could improve. Very large documents or pages with multiple embedded files can slow performance, which interrupts productivity. The reporting and audit trail features, while present, are not detailed enough for strict compliance requirements. Offline use is also limited, which can create difficulties when teams are working with clients in locations where internet connectivity is unreliable. Customer assistance is another area of concern. While Atlassian provides thorough online guides, knowledge bases, and community forums, direct hands-on support is less accessible. For urgent issues, relying heavily on self-service materials can be frustrating and time-consuming. **What problems is Confluence solving and how is that benefiting you?** Confluence is solving the problem of fragmented and inconsistent documentation within our workforce scheduling software projects at Caresystems South Asia. Previously, technical requirements, client onboarding documents, and internal knowledge bases were stored across multiple tools, which often led to duplication, version control issues, and wasted time searching for the right document. Confluence brings all of this into one central, structured, and easily searchable space. The main benefit is improved efficiency and collaboration. Our developers, consultants, and support staff can work together in real time, ensuring that updates are visible immediately and reducing communication gaps. Its integration with Jira further connects documentation with project management, which is particularly useful in coordinating software development, testing, and client deployment. Overall, Confluence enables our teams to save time, maintain accuracy, and ensure that everyone has access to the most current information. ### 47. Confluence is the reference guide for the future **Rating:** 5.0/5.0 stars **Reviewed by:** Valentina L. | Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Confluence?** Confluence is our bible of information, its very interactive so we can use images as a guide that help us to be more aware about what is is missing in our implemetation, also when we need to check information the custome support is attentive to our processes, we use confluence daily and we integrate with all our tools since is very easy to get. **What do you dislike about Confluence?** So far the only thing that it is a difficult bullet point is the assignment of roles. **What problems is Confluence solving and how is that benefiting you?** Confluence is our reference guide so every procees that my team needs to follow, need to be on confluence first, when we have a new employee that the way they can check our system and guide themselves to make sure that they are aware of our newest request and keep us aware of the necessities of the line, its always the first tool that employees can use in case they need assistance. ### 48. Seamless Jira Integration and Effortless Global Collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Ankit R. | Revenue Data Analyst, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Confluence?** At Horizons, I have found that it addresses significant challenges related to documentation, cross-team alignment, version control, and global collaboration. The seamless integration with Jira is particularly helpful, as it allows project tracking and documentation to flow together naturally. **What do you dislike about Confluence?** Its performance may lag when handling large or content-heavy projects. Additionally, managing permissions can become complicated in organizations with many spaces. **What problems is Confluence solving and how is that benefiting you?** This tool addresses the issue of scattered information by bringing all documentation together in a single location. It also offers a dependable, searchable knowledge base for processes, KPIs, and project requirements. ### 49. Superb Collaboration and Simplicity, Needs More Table Features **Rating:** 4.5/5.0 stars **Reviewed by:** Robert N. | Atlassian Solutions Architect , Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Confluence?** I have been using Confluence for over a decade, and I love how it serves as a central place for storing knowledge, effectively reducing the need for meeting time. I appreciate the mutual editing feature, which enhances collaboration among team members, and the macros, which add a layer of functionality that simplifies our document management process. Overall, the simplicity of using Confluence stands out, making it an indispensable tool in our workflow. Its seamless integration with Jira is also something I find very useful, ensuring our project management tasks are well-coordinated. **What do you dislike about Confluence?** I found that Confluence could be improved by adding functionality to tables, such as formulas similar to Excel. Additionally, there is a need for a more customized list of fonts and sizes, along with more customizable sections. **What problems is Confluence solving and how is that benefiting you?** I use Confluence as a central knowledge repository, enhancing collaboration, reducing meeting needs, and offering simple mutual editing with macros. ### 50. A powerful knowledge management tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2025 **What do you like best about Confluence?** I really enjoy using Confluence as it has transformed the way our team collaborates on projects. The intuitive interface makes it easy to create and share documents, and the ability to integrate with other tools we use, like Jira, enhances our workflow significantly. I appreciate how we can organize our information in a structured way, which not only helps in keeping everything accessible but also encourages knowledge sharing among team members. The customization options allow us to tailor the space to fit our needs perfectly, making it a go-to platform for all our documentation and collaboration needs. **What do you dislike about Confluence?** One of the main things I dislike about Confluence is the he search functionality can be hit or miss, often returning irrelevant results when I’m looking for something specific. It could be very confusing in the beginning on how to organize and structure all the information since Confluence is pretty much a blank slate. **What problems is Confluence solving and how is that benefiting you?** Confluence really helps solve the problem of having information scattered all over the place. Before, it was so hard to find what I needed, especially if certain details were only shared among a few people; it felt like a game of telephone trying to track them down. Now, with Confluence, everything is centralized and easily searchable, which makes a huge difference. It’s great for writing job aids and documentation, and I can quickly find what I'm looking for. Plus, all our project documentation used to be in different spots, but now it’s all in one place. I love that I can also keep track of different versions of content without having to create new files every time something gets updated. It’s just so much easier! ## Confluence Discussions - [How is Confluence being utilized to improve knowledge management and collaboration in remote work environments?](https://www.g2.com/discussions/how-is-confluence-being-utilized-to-improve-knowledge-management-and-collaboration-in-remote-work-environments) - 3 comments, 1 upvote - [What is Confluence used for?](https://www.g2.com/discussions/what-is-confluence-used-for) - 3 comments, 1 upvote - [How is confluence different from Jira?](https://www.g2.com/discussions/how-is-confluence-different-from-jira) - 2 comments, 1 upvote - [What's the best way to share a confluence space with clients.](https://www.g2.com/discussions/what-s-the-best-way-to-share-a-confluence-space-with-clients) - 2 comments, 1 upvote - [WHAT IS THE BEST WAY TO INTEGRATE WITH JIRA](https://www.g2.com/discussions/16109-what-is-the-best-way-to-integrate-with-jira) - 1 comment, 1 upvote - [View Confluence pricing details and edition comparison](https://www.g2.com/products/confluence/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-05-28+12%3A32%3A17+-0500&secure%5Bsession_id%5D=62fc550c-c3f6-4b86-b768-4e3ba12de004&secure%5Btoken%5D=52b36dcb6cf13ba373b61d2bd6a3cf4b1525c2a6dee8abebc3bcdcf3f695802d&format=llm_user) ## Confluence Integrations - 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[Harvest](https://www.g2.com/products/harvest/reviews) - [Helpwise](https://www.g2.com/products/helpwise/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - [HubSpot Content Hub](https://www.g2.com/products/hubspot-content-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Hubstaff](https://www.g2.com/products/hubstaff/reviews) - [IBM Targetprocess](https://www.g2.com/products/ibm-targetprocess/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [inVision](https://www.g2.com/products/inphronesis-invision/reviews) - [IriusRisk](https://www.g2.com/products/iriusrisk/reviews) - [Jenkins](https://www.g2.com/products/jenkins/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Jira Align (formerly AgileCraft)](https://www.g2.com/products/jira-align-formerly-agilecraft/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - [Keka](https://www.g2.com/products/keka/reviews) - [Looker](https://www.g2.com/products/looker/reviews) - [Loom](https://www.g2.com/products/atlassian-loom/reviews) - [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) - [Mailgun](https://www.g2.com/products/mailgun/reviews) - [Make](https://www.g2.com/products/make/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews) - [Miro](https://www.g2.com/products/miro/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Objectivity/DB](https://www.g2.com/products/objectivity-db/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Opsgenie](https://www.g2.com/products/opsgenie/reviews) - [Optimizely Content Marketing Platform](https://www.g2.com/products/optimizely-content-marketing-platform/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [PractiTest](https://www.g2.com/products/practitest/reviews) - [Qase](https://www.g2.com/products/qase/reviews) - [QTest](https://www.g2.com/products/quotium-technologies-qtest/reviews) - [Rovo](https://www.g2.com/products/rovo/reviews) - [Sauce Labs](https://www.g2.com/products/sauce-labs/reviews) - [SciSure (formerly known as eLabNext and SciShield)](https://www.g2.com/products/scisure-formerly-known-as-elabnext-and-scishield/reviews) - [Sentry](https://www.g2.com/products/sentry/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Sketch](https://www.g2.com/products/sketch/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Slack Integration+ for Jira](https://www.g2.com/products/slack-integration-for-jira/reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - [Snowflake](https://www.g2.com/products/snowflake/reviews) - [Snyk](https://www.g2.com/products/snyk/reviews) - [SoftExpert Suite](https://www.g2.com/products/softexpert-suite/reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) - [Splunk](https://www.g2.com/products/splunk-2025-01-30/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [Task4Work](https://www.g2.com/products/task4work/reviews) - [Teamcenter](https://www.g2.com/products/teamcenter/reviews) - [Tempo](https://www.g2.com/products/tempo-2026-05-04/reviews) - [Testmo](https://www.g2.com/products/testmo/reviews) - [TestMonitor](https://www.g2.com/products/testmonitor/reviews) - [TestRail](https://www.g2.com/products/testrail/reviews) - [Thena](https://www.g2.com/products/thena/reviews) - [Toggl Track](https://www.g2.com/products/toggl-track/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Troopr Wiki](https://www.g2.com/products/troopr-wiki/reviews) - [Trucking Hub](https://www.g2.com/products/trucking-hub/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [Windsurf](https://www.g2.com/products/exafunction-windsurf/reviews) - [Workato](https://www.g2.com/products/workato/reviews) - [Wrike](https://www.g2.com/products/wrike/reviews) - [WTW Embark](https://www.g2.com/products/wtw-embark/reviews) - [Yes Management System](https://www.g2.com/products/yes-management-system/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk Contact Center](https://www.g2.com/products/zendesk-contact-center/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) - [Zephr](https://www.g2.com/products/zephr/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - [Zyper](https://www.g2.com/products/zyper/reviews) ## Confluence Features **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor **Login Options ** - Single Sign-On (SSO) - Password Saver **Automation** - Workflows - Customization - Data repository **Communication** - Chat - Discussions - External - Feedback - Announcements **Management and Discovery - IT Documentation** - Search and Indexing - Version Control - Access and Permissions **Knowledge Base** - Q & A - Link Sharing - Searchable **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations **Productivity** - Email Client - Split Screen - Activity Feed - Virtual Assistant - Analytics and Reporting **Administration** - Permissions - Procedures - Remote Work **Content & Documents** - File Sharing - Notes - Search - Versioning **Operations - IT Documentation** - Integrations - Automation - Reporting **Security** - Verification - Role-Based Permission - Public vs Private **Customization ** - Custom Workflows - Multiple Workspaces - Custom Application Integration **Project management** - Task Prioritization - Dependencies - Planning - Views - Scheduling - Critical Path - Dashboards **Controls** - Custom Views - Followers - User Management - Calendars - Public Sharing **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Workload** - Resource Allocation - Workspace - Configuration - Insights **Project Management** - Task Management - Planning - Visibility - Integration **Agentic AI - Unified Workspaces** - Autonomous Task Execution - Adaptive Learning **Communication** - Social Features - Tagging - Upload - Comments **Communication & Collaboration** - Communication Channels - Document Management - Collaboration **Remote Collaboration** - Alignment - Accountability - Connectivity - Offline Mode **Cost Management** - Project Budgeting - Time & Expense - Profitability **Generative AI** - AI Text Generation - AI Text Summarization **Integration** - Front Office - Back Office - External data **Agentic AI - Project Collaboration** - Multi-step Planning - Cross-system Integration **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Work Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction ## Top Confluence Alternatives - 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