Slack Reviews & Product Details

I find Slack so easy to use, which makes communication smooth with colleagues and suppliers. The friendly, fun, and cool branding is a significant plus for me, unlike the more corporate feel of MS Teams. I appreciate the instant chat feature, which is essential for quick communication. The Slack apps for internal tooling are valuable, and I use Canvas for notes and lists. The ability to integrate our platform with Slack and push messages into channels and direct messages adds to its utility. Review collected by and hosted on G2.com.

I find the video quality in Huddles not as good as Google Meet. It's frustrating that Huddles can't be recorded or transcribed on our plan. Also, I can't remote control screens like I can with Zoom. Review collected by and hosted on G2.com.

I appreciate Slack's very friendly nature for internal communication, especially with its rich selection of emojis and stickers that enhance expression and interaction. The ability to see communication history ensures that everything is right back there in Slack, which is both useful and convenient. I find the new 'read gap' functionality incredibly helpful as it allows me to catch up on what I missed over the last month, preventing me from falling behind. Additionally, Slack's ease of integration with tools like MuleSoft and Salesforce is remarkable, ensuring seamless workflows in my work environment. This feature makes Slack a standout choice for me. Review collected by and hosted on G2.com.

I sometimes don't receive notifications for new messages, which is frustrating as it leads to missing important communications. Additionally, when I check for old messages, I'm struggling to see them clearly, which hampers my ability to keep track of past interactions. Review collected by and hosted on G2.com.

I use Slack extensively for communication and team management. It allows me to communicate with teammates, share screenshots about problems, get on calls—both video and audio—at any time, and discuss projects. Slack is very intuitive for mapping out strategies and sharing information. I really appreciate its reliability for team calls and management. I like the ability to bookmark messages anytime, and the search feature is invaluable for retrieving important information from past conversations. Review collected by and hosted on G2.com.

Yeah. Sometimes, I think there's just some net issue. So platform issue that things just go down. It doesn't come up or as reliable as you want it, and then you are unable to get stuff done that you really need to get done or going. Review collected by and hosted on G2.com.

Slack is very smooth and easy to use, especially when working with group channels. Review collected by and hosted on G2.com.

1. Notification Overload

With constant pings from channels, threads, mentions, and connected apps, Slack can start to feel overwhelming—especially in larger teams.

2. Too Many Channels

Over time, workspaces can get cluttered with dozens (or even hundreds) of channels, which makes it difficult to know where the most important conversations are actually happening.

3. Search Limitations (Free Plan)

On Slack’s free plan, message history is limited. That can be frustrating when you need to look up older information or revisit past discussions. Review collected by and hosted on G2.com.

Slack is valued for centralizing communication and teamwork in an organized, flexible platform. Channels replace crowded email threads, making conversations easier to follow, more focused, and searchable when you need to find something later.

It also integrates with Google Drive, Zoom, and Trello, which helps users handle files, meetings, and projects in one place instead of jumping between tools.

Real-time chat, strong search, customizable notifications, smooth file sharing, and solid support for remote or hybrid teams are all major advantages. Overall, its structure, integrations, and efficiency make it a highly effective productivity tool. Review collected by and hosted on G2.com.

Slack can feel daunting at times because of the constant stream of messages, the number of channels, and frequent notifications that break my focus. The free plan also limits message history, which makes it hard to look back at earlier conversations, and the fast-paced chat style can leave less room for deep, concentrated work.

Threads can become disorganized, and many advanced capabilities require a paid subscription. Overall, despite its usefulness, Slack can get irritating if it isn’t well organized and notifications aren’t kept under control. Review collected by and hosted on G2.com.

Slack’s integration ecosystem is its biggest win for me. We’ve connected Jira, Google Calendar, and GitHub directly into our workspace, and it all feels seamless. Being able to approve a request or check a status update with a “slash command” without leaving the app saves me at least 30 minutes of context-switching every day. At this point, it’s more than a chat app—it’s the operating system for our entire tech stack. Review collected by and hosted on G2.com.

Option 1: The "Notification Fatigue" Issue

"The notification management can be overwhelming if you belong to many channels. While the granular controls are good, it’s very easy to develop 'notification anxiety' where you feel pressured to clear every red dot. I’d love to see a more intuitive way for the app to 'batch' non-urgent notifications or a more intelligent 'Do Not Disturb' mode that understands my focus hours better." Review collected by and hosted on G2.com.

Slack connects with a lot of tools like Google Drive, GitHub etc., which helps me to get the updates from all these tools in a single place. Instead of a single long chat, it uses channels which keeps the discussions focused and makes it easy for us to find the information later. Review collected by and hosted on G2.com.

The free version has restrictions like limited message history and only a few advanced features, which can be sometimes frustrating to rely on old conversations. Review collected by and hosted on G2.com.

The ease of use and set up. We've been able to integrate it with Gmail, Asana, and Canva and it's fantastic. We use it all day, every day and at this point, couldn't function without it! Review collected by and hosted on G2.com.

Nothing so far! We love the entire program. Review collected by and hosted on G2.com.

What I like most about Slack is its impressive ecosystem of integrations. It really feels like a true “single workspace” because it connects the tools I rely on every day, from Google Drive. Being able to manage tasks and get real-time updates without leaving the app cuts down on context switching in a meaningful way. On top of that, Slack Connect has been a game-changer, letting us collaborate securely with external partners and vendors as smoothly as if they were part of our internal team. Review collected by and hosted on G2.com.

The biggest challenge I’ve had with Slack is keeping up with the constant stream of notifications. In a fast-paced team, it’s easy to get overwhelmed by “notification fatigue,” where important updates end up buried under casual chatter. Threads do help, but the search functionality—even with recent AI improvements—can still struggle to surface specific historical decisions in very active channels. As a result, it takes a lot of manual effort and strict “channel hygiene” to keep the workspace organized and prevent it from becoming chaotic. Review collected by and hosted on G2.com.

Our company uses Slack every day. Slack offers several different ways to communicate. The main thing that I like about Slack is that they are constantly adding or improving features. With Slack, you can communicate over text, calls, or video calls, all in one place. Slack has also introduced AI into its platform that is helpful for searching and recaps. Slack is easy to use, easy to implement, and offers an expansive list of integrations. Review collected by and hosted on G2.com.

The only thing that is sometimes a little hit or miss, is the call feature. There are times when the call feature does not work correctly. The call will start, but you can't hear the person on the other end. A refresh usually fixes the issue. Review collected by and hosted on G2.com.