Slack Reviews & Product Details

What I like best about Slack is how it keeps all team communication organized in one place through channels, making collaboration much easier. It also integrates smoothly with many tools, which helps streamline workflows. Overall, it reduces email clutter and makes quick communication with teams very efficient. Review collected by and hosted on G2.com.

One thing I dislike about Slack is that too many notifications and channels can sometimes feel overwhelming. It can also be easy to miss important messages when conversations move quickly. Additionally, the search and message history can be limited depending on the plan. Also there is no option to change the Email on an existing profile. Very Sad Review collected by and hosted on G2.com.

Slack’s AI is really helpful. I can go through huddles and transcripts, and the AI automatically takes notes during huddles and summarises them. If I miss something in a channel, the AI can summarise everything and give me an instant recap of the discussion. Review collected by and hosted on G2.com.

I had to manage the notifications on my own because, during work hours, channel mentions kept bothering me and I was constantly getting interrupted. It would be better if it were easier to understand the notification settings and manage them. Review collected by and hosted on G2.com.

Slack is a simple team communication app. It keeps all my communication with my organization very organized and simple. We can create channels with only the people that we need in them. It has threads within a message, where it keeps all the communication very structured. Also, it has many features like Huddle for a quick call, screen share while on call, etc. Review collected by and hosted on G2.com.

Nothing that has come across my experience with Slack. Review collected by and hosted on G2.com.

Slack has an approachable, visual, and conversational user interface that streamlines team communication and collaboration.

We can share project updates, progress, and other important project details through its channel-based setup, which helps improve transparency across the team.

I like Slack because it’s easy to tailor the dashboard and features to fit my team’s needs.

It’s an innovative business instant-messaging solution that supports our workflows by letting us share ideas and brainstorm in one centralized place.

I also feel confident using it for both personal and company-sensitive information, since it offers advanced, reliable security capabilities. Review collected by and hosted on G2.com.

At times, your focus when working may get disrupted when using this business instant messaging solution due to the constant notifications.

The search functionality of Slack is not effective. Review collected by and hosted on G2.com.

Slack is very easy to use and has a lot of emojis. I use it every day to provide support to my team, as well as to some customers and partners. It’s also easy to implement and integrate for new agents, and it works really well for providing customer support whenever it’s needed. Review collected by and hosted on G2.com.

Sometimes the group chats don’t load properly, and some meetings can be a bit buggy—especially when it comes to sound. Review collected by and hosted on G2.com.

Slack is an absolute must for most companies. It allows for quick communication, easy file sharing (even large video files!), and disbursement of information. You can set up channels based on specific groups, which makes it easy to share information with just those needed. Pin files or messages to the channel, making it easy to find them later. There is an awesome feature where you can "remind me later" and then set a time when you want Slack to remind you about it. Or "save for later" where you can take messages and use them to create a to-do list that can be marked complete when done. You can even use different Slack accounts and easily navigate between the accounts to keep items separated. i.e. an internal Slack account with your company and another account with other companies that you do business with (clients, vendors, etc.) You can DM a specific person or smaller team. And of course, there is the integration of gifs, emoticons, photos etc which help keep communication fun! Our agency uses this everyday, all day. Review collected by and hosted on G2.com.

Oftentimes communication can move very quickly if you have a large number of people in a channel. Messages could get easily lost in the conversation. However, with the new integrations of the save for later and remind me, this is helping to manage that issue. Review collected by and hosted on G2.com.

As an Executive Assistant supporting consulting and client-based projects, I use Slack daily to coordinate work across multiple teams and time zones. We rely heavily on project channels and client-specific channels so discussions stay organized instead of scattered across email.

One of the biggest advantages for us is the Salesforce integration. Notifications for new opportunities, task updates, and follow-ups appear directly in Slack so I can immediately assign or clarify actions with the team without opening multiple systems. This significantly speeds up response time for client requests.

Threads help keep decisions tied to the original message, especially when leadership, delivery teams, and operations are all involved in the same project. I also frequently use search to retrieve past agreements, project instructions, and shared files instead of asking colleagues again.

Overall it acts as our operational command center rather than just a chat tool. Review collected by and hosted on G2.com.

During busy projects, notifications can get overwhelming and messages pile up quickly if I step away for a while. Even when something isn’t directed to me, I still get notified and end up checking it, which breaks focus and eats up time. I usually mute channels or set reminders to manage it. Important updates can also get buried when multiple conversations happen at once, especially if people don’t consistently use threads. Review collected by and hosted on G2.com.

I really like Slack because it is just so easy to use. Each and every feature seems like it has been enhanced in a way that no other software can easily replace it. The tagging system is great because we can tag people and easily navigate through each group. I have over 150 projects, and the navigation is really easy. One of the best features is the ability to swipe through all the tags if someone has tagged me or if there is a post related to me. Slack has a feature that allows me to swipe back and check for messages I might have missed, which is really helpful. This has been really beneficial for me, especially when I discover that I've missed an important message after a few days. I can just swipe and find it. Another great thing is that Slack is easily integrated into nearly all software and CRMs, which I find very useful because I use it everywhere for my office purposes. Review collected by and hosted on G2.com.

Sometimes there's not enough customization related to when it should show us automatically active. There are some options available, but I think there should be more customizations. The setup was a little complicated, and it's not that easy to use. It takes some time to get used to it, especially for new team members, because of the learning curve. Review collected by and hosted on G2.com.

I really like Slack because it makes communication with a global team very easy. The channels allow us to keep conversations organized by project or topic, so finding information is simple. I also appreciate the real-time messaging and notifications, which help me stay updated and respond quickly. The huddle feature makes my work even easier. Slack helps streamline collaboration and keeps everyone aligned, even when working across different time zones. Additionally, the integration with other tools helps centralize information, improving our workflow. The initial setup was very easy, and our team adopted it quickly without needing much guidance or training. Review collected by and hosted on G2.com.

One area where Slack could be improved is thread notifications. Sometimes it's easy to miss replies in threads, especially when there are many active conversations at the same time. Improving the visibility and consistency of thread notifications would make it easier to follow discussions and ensure that important responses are not overlooked. Beyond thread notifications, one possible improvement could be giving users more flexibility to customize notifications, so it's easier to prioritize what really needs attention. Review collected by and hosted on G2.com.

I really like Slack's ease of usability. It's great how everything gets synchronized easily when dropping messages or sharing files. Communicating across different channels and subchannels is very straightforward and organized, so it's hard to get confused. The responsiveness and speed of Slack make it an excellent tool for our team. Review collected by and hosted on G2.com.

Sometimes the notifications are missed when a new update is pushed. This kind of destroys and delays and costs a lot in ROI. Notifications can be lost not because of any misconfigured settings or some actual bug at the end, but it generally happens when Slack tries to update. Over time, Slack becomes buggy, or when a new feature is pushed, sometimes old features break. The dependency on Slack is a lot, and that becomes a real challenge. Review collected by and hosted on G2.com.