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Best Communication Platform as a Service (cPaaS) Platforms with MMS Capabilities

Below are the top-rated Communication Platform as a Service (cPaaS) Platforms with MMS capabilities, as verified by G2’s Research team. Real users have identified MMS as an important function of Communication Platform as a Service (cPaaS) Platforms. Compare different products that offer this feature so you can decide which is best for your business needs.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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34 Listings in Communication Platform as a Service Available
(1,845)4.6 out of 5
Optimized for quick response
4th Easiest To Use in Communication Platform as a Service software
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Entry Level Price:$399.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Podium is the all-in-one AI-powered lead management and communication platform used by more than 100,000 businesses to acquire and convert new customers. At the forefront of Podium’s innovation is its

    Users
    • General Manager
    • Owner
    Industries
    • Automotive
    • Retail
    Market Segment
    • 59% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Podium is a communication platform that allows businesses to interact with customers and manage conversations.
    • Reviewers frequently mention the ease of use, the ability to schedule and automate messages, and the convenience of having all communications in one place.
    • Users experienced issues with the bulk message feature, occasional glitches, and difficulties with integrating the platform with their existing CRM systems.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Podium Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    410
    Communication
    328
    Easy Communication
    314
    Helpful
    306
    Useful
    249
    Cons
    Missing Features
    101
    Messaging Issues
    97
    Limited Features
    79
    Chat Functionality
    69
    Expensive
    63
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Podium features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease Of Integration
    Average: 8.8
    8.7
    Professional Support
    Average: 8.7
    8.7
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Podium
    Company Website
    Year Founded
    2014
    HQ Location
    Lehi, UT
    Twitter
    @PodiumHQ
    3,452 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,359 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Podium is the all-in-one AI-powered lead management and communication platform used by more than 100,000 businesses to acquire and convert new customers. At the forefront of Podium’s innovation is its

Users
  • General Manager
  • Owner
Industries
  • Automotive
  • Retail
Market Segment
  • 59% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Podium is a communication platform that allows businesses to interact with customers and manage conversations.
  • Reviewers frequently mention the ease of use, the ability to schedule and automate messages, and the convenience of having all communications in one place.
  • Users experienced issues with the bulk message feature, occasional glitches, and difficulties with integrating the platform with their existing CRM systems.
Podium Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
410
Communication
328
Easy Communication
314
Helpful
306
Useful
249
Cons
Missing Features
101
Messaging Issues
97
Limited Features
79
Chat Functionality
69
Expensive
63
Podium features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease Of Integration
Average: 8.8
8.7
Professional Support
Average: 8.7
8.7
Communication Varieties
Average: 8.5
Seller Details
Seller
Podium
Company Website
Year Founded
2014
HQ Location
Lehi, UT
Twitter
@PodiumHQ
3,452 Twitter followers
LinkedIn® Page
www.linkedin.com
1,359 employees on LinkedIn®
(446)4.7 out of 5
Optimized for quick response
5th Easiest To Use in Communication Platform as a Service software
Save to My Lists
Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Telnyx is a next-gen communications and connectivity platform that offers carrier-grade services on a private, global IP network. Our Mission Control portal and API mean you can easily integrate voice

    Users
    • Owner
    • CEO
    Industries
    • Telecommunications
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Telnyx CPaaS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    72
    Ease of Use
    71
    Staff Support
    40
    Reliability
    38
    Pricing
    34
    Cons
    Customer Service
    11
    Poor Customer Support
    11
    Complex Processes
    10
    Messaging Issues
    10
    Billing Issues
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Telnyx CPaaS features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease Of Integration
    Average: 8.8
    9.0
    Professional Support
    Average: 8.7
    9.0
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Telnyx
    Company Website
    Year Founded
    2009
    HQ Location
    600 Congress Avenue 14th Floor Austin, TX 78701
    Twitter
    @telnyx
    3,918 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    294 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Telnyx is a next-gen communications and connectivity platform that offers carrier-grade services on a private, global IP network. Our Mission Control portal and API mean you can easily integrate voice

Users
  • Owner
  • CEO
Industries
  • Telecommunications
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 17% Mid-Market
Telnyx CPaaS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
72
Ease of Use
71
Staff Support
40
Reliability
38
Pricing
34
Cons
Customer Service
11
Poor Customer Support
11
Complex Processes
10
Messaging Issues
10
Billing Issues
9
Telnyx CPaaS features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease Of Integration
Average: 8.8
9.0
Professional Support
Average: 8.7
9.0
Communication Varieties
Average: 8.5
Seller Details
Seller
Telnyx
Company Website
Year Founded
2009
HQ Location
600 Congress Avenue 14th Floor Austin, TX 78701
Twitter
@telnyx
3,918 Twitter followers
LinkedIn® Page
www.linkedin.com
294 employees on LinkedIn®

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(477)4.2 out of 5
View top Consulting Services for Twilio
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Twilio powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software. We take care of the messy telecom hardware and expose a

    Users
    • Senior Software Engineer
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Twilio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Integrations
    18
    Ease of Use
    17
    Integrations
    14
    API Integration
    11
    Easy Communication
    11
    Cons
    Poor Customer Support
    16
    Expensive
    12
    Limited Features
    9
    Messaging Issues
    8
    Difficult Configuration
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Twilio features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.2
    Ease Of Integration
    Average: 8.8
    7.4
    Professional Support
    Average: 8.7
    8.4
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Twilio
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @twilio
    82,196 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,348 employees on LinkedIn®
    Ownership
    NYSE: TWLO
Product Description
How are these determined?Information
This description is provided by the seller.

Twilio powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software. We take care of the messy telecom hardware and expose a

Users
  • Senior Software Engineer
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Small-Business
  • 31% Mid-Market
Twilio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Integrations
18
Ease of Use
17
Integrations
14
API Integration
11
Easy Communication
11
Cons
Poor Customer Support
16
Expensive
12
Limited Features
9
Messaging Issues
8
Difficult Configuration
7
Twilio features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.0
8.2
Ease Of Integration
Average: 8.8
7.4
Professional Support
Average: 8.7
8.4
Communication Varieties
Average: 8.5
Seller Details
Seller
Twilio
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@twilio
82,196 Twitter followers
LinkedIn® Page
www.linkedin.com
6,348 employees on LinkedIn®
Ownership
NYSE: TWLO
(425)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bandwidth is the universal communications platform that simplifies how enterprises deliver integrated global experiences. It's flexible, ready to integrate with your entire communications stack. B

    Users
    • CEO
    • Owner
    Industries
    • Telecommunications
    • Information Technology and Services
    Market Segment
    • 49% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bandwidth Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    24
    Ease of Use
    23
    Staff Support
    14
    Customer Service
    11
    Helpfulness
    9
    Cons
    Messaging Issues
    11
    Number Issues
    9
    Poor Customer Support
    6
    Billing Issues
    5
    Account Management
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bandwidth features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.2
    Ease Of Integration
    Average: 8.8
    8.4
    Professional Support
    Average: 8.7
    8.2
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bandwidth
    Company Website
    Year Founded
    1999
    HQ Location
    Raleigh, NC
    Twitter
    @bandwidth
    10,714 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,204 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bandwidth is the universal communications platform that simplifies how enterprises deliver integrated global experiences. It's flexible, ready to integrate with your entire communications stack. B

Users
  • CEO
  • Owner
Industries
  • Telecommunications
  • Information Technology and Services
Market Segment
  • 49% Small-Business
  • 40% Mid-Market
Bandwidth Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
24
Ease of Use
23
Staff Support
14
Customer Service
11
Helpfulness
9
Cons
Messaging Issues
11
Number Issues
9
Poor Customer Support
6
Billing Issues
5
Account Management
4
Bandwidth features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.2
Ease Of Integration
Average: 8.8
8.4
Professional Support
Average: 8.7
8.2
Communication Varieties
Average: 8.5
Seller Details
Seller
Bandwidth
Company Website
Year Founded
1999
HQ Location
Raleigh, NC
Twitter
@bandwidth
10,714 Twitter followers
LinkedIn® Page
www.linkedin.com
1,204 employees on LinkedIn®
(387)4.2 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more. With Vonage APIs, growing startups and agile enterprises can build bes

    Users
    • CTO
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 68% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vonage Communications APIs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    API Integration
    8
    Ease of Use
    7
    API Quality
    6
    Customer Satisfaction
    4
    Easy Integrations
    4
    Cons
    Expensive
    4
    Learning Curve
    3
    Limited Features
    3
    Pricing Issues
    3
    Complex UI
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vonage Communications APIs features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease Of Integration
    Average: 8.8
    8.4
    Professional Support
    Average: 8.7
    9.0
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Vonage
    Company Website
    Year Founded
    2001
    HQ Location
    Holmdel, NJ
    Twitter
    @Vonage
    11,235 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,822 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more. With Vonage APIs, growing startups and agile enterprises can build bes

Users
  • CTO
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 68% Small-Business
  • 23% Mid-Market
Vonage Communications APIs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
API Integration
8
Ease of Use
7
API Quality
6
Customer Satisfaction
4
Easy Integrations
4
Cons
Expensive
4
Learning Curve
3
Limited Features
3
Pricing Issues
3
Complex UI
2
Vonage Communications APIs features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease Of Integration
Average: 8.8
8.4
Professional Support
Average: 8.7
9.0
Communication Varieties
Average: 8.5
Seller Details
Seller
Vonage
Company Website
Year Founded
2001
HQ Location
Holmdel, NJ
Twitter
@Vonage
11,235 Twitter followers
LinkedIn® Page
www.linkedin.com
2,822 employees on LinkedIn®
(613)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Communication Platform as a Service software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TextUs is the leading consumer engagement platform for recruiters and sellers that drives pipeline creation and improves conversion rates. Users love TextUs because it allows them to communicate m

    Users
    • Recruiter
    • Healthcare Recruiter
    Industries
    • Staffing and Recruiting
    • Hospital & Health Care
    Market Segment
    • 48% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TextUs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    126
    Messaging
    53
    Helpful
    39
    Easy Communication
    38
    Communication
    31
    Cons
    Messaging Issues
    52
    Limited Texting Features
    38
    Slow Loading
    23
    Slow Processing
    22
    Software Glitches
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TextUs features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease Of Integration
    Average: 8.8
    8.9
    Professional Support
    Average: 8.7
    8.8
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    TextUs
    Company Website
    Year Founded
    2013
    HQ Location
    Denver, Colorado
    Twitter
    @TextUsBiz
    1,845 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    66 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TextUs is the leading consumer engagement platform for recruiters and sellers that drives pipeline creation and improves conversion rates. Users love TextUs because it allows them to communicate m

Users
  • Recruiter
  • Healthcare Recruiter
Industries
  • Staffing and Recruiting
  • Hospital & Health Care
Market Segment
  • 48% Mid-Market
  • 28% Small-Business
TextUs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
126
Messaging
53
Helpful
39
Easy Communication
38
Communication
31
Cons
Messaging Issues
52
Limited Texting Features
38
Slow Loading
23
Slow Processing
22
Software Glitches
22
TextUs features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease Of Integration
Average: 8.8
8.9
Professional Support
Average: 8.7
8.8
Communication Varieties
Average: 8.5
Seller Details
Seller
TextUs
Company Website
Year Founded
2013
HQ Location
Denver, Colorado
Twitter
@TextUsBiz
1,845 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sinch MessageMedia is a mobile messaging service that helps businesses of all sizes better connect with their customers. Reach them via the channel of their choice and maximize ROI, effortlessly. Send

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 62% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sinch MessageMedia Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    15
    Ease of Use
    15
    Staff Support
    12
    Easy Integrations
    11
    Messaging
    11
    Cons
    Messaging Issues
    5
    Delays
    3
    Message Management
    3
    Billing Issues
    2
    Connection Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sinch MessageMedia features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease Of Integration
    Average: 8.8
    9.2
    Professional Support
    Average: 8.7
    8.7
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sinch
    Year Founded
    2008
    HQ Location
    Stockholm, Sweden
    Twitter
    @wearesinch
    3,657 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,173 employees on LinkedIn®
    Ownership
    SINCH.ST
Product Description
How are these determined?Information
This description is provided by the seller.

Sinch MessageMedia is a mobile messaging service that helps businesses of all sizes better connect with their customers. Reach them via the channel of their choice and maximize ROI, effortlessly. Send

Users
No information available
Industries
No information available
Market Segment
  • 62% Small-Business
  • 35% Mid-Market
Sinch MessageMedia Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
15
Ease of Use
15
Staff Support
12
Easy Integrations
11
Messaging
11
Cons
Messaging Issues
5
Delays
3
Message Management
3
Billing Issues
2
Connection Issues
2
Sinch MessageMedia features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease Of Integration
Average: 8.8
9.2
Professional Support
Average: 8.7
8.7
Communication Varieties
Average: 8.5
Seller Details
Seller
Sinch
Year Founded
2008
HQ Location
Stockholm, Sweden
Twitter
@wearesinch
3,657 Twitter followers
LinkedIn® Page
www.linkedin.com
4,173 employees on LinkedIn®
Ownership
SINCH.ST
(729)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Plivo’s cloud communication platform is a powerful, fast, scalable, and better option for customer engagement. Trusted by leading brands like IBM, MercadoLibre, OneLogin and Zomato, our API platform l

    Users
    • CEO
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Plivo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    API Quality
    15
    Customer Support
    10
    Pricing
    8
    Features
    7
    Cons
    Messaging Issues
    6
    Poor Customer Support
    6
    Development Challenges
    3
    Slow Service
    3
    API Integration
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Plivo features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease Of Integration
    Average: 8.8
    8.6
    Professional Support
    Average: 8.7
    8.8
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Plivo
    Company Website
    Year Founded
    2011
    HQ Location
    Austin, TX
    Twitter
    @plivo
    11,396 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    247 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Plivo’s cloud communication platform is a powerful, fast, scalable, and better option for customer engagement. Trusted by leading brands like IBM, MercadoLibre, OneLogin and Zomato, our API platform l

Users
  • CEO
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 16% Mid-Market
Plivo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
API Quality
15
Customer Support
10
Pricing
8
Features
7
Cons
Messaging Issues
6
Poor Customer Support
6
Development Challenges
3
Slow Service
3
API Integration
2
Plivo features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease Of Integration
Average: 8.8
8.6
Professional Support
Average: 8.7
8.8
Communication Varieties
Average: 8.5
Seller Details
Seller
Plivo
Company Website
Year Founded
2011
HQ Location
Austin, TX
Twitter
@plivo
11,396 Twitter followers
LinkedIn® Page
www.linkedin.com
247 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Voximplant is a communications platform as a service, it allows developers to add real-time communications features (voice, video and messaging) in their applications without a need to build any backe

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 32% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Voximplant features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease Of Integration
    Average: 8.8
    9.7
    Professional Support
    Average: 8.7
    8.6
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2013
    HQ Location
    Palo Alto, California
    Twitter
    @voximplant
    980 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    177 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Voximplant is a communications platform as a service, it allows developers to add real-time communications features (voice, video and messaging) in their applications without a need to build any backe

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 32% Small-Business
Voximplant features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease Of Integration
Average: 8.8
9.7
Professional Support
Average: 8.7
8.6
Communication Varieties
Average: 8.5
Seller Details
Year Founded
2013
HQ Location
Palo Alto, California
Twitter
@voximplant
980 Twitter followers
LinkedIn® Page
www.linkedin.com
177 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kaleyra is a global cloud communications platform that offers multi-channel integrated services to financial institutions and enterprises.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 38% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kaleyra Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Messaging
    2
    Call Quality
    1
    Communication
    1
    Customer Engagement
    1
    Cons
    Call Issues
    1
    Integration Issues
    1
    Messaging Issues
    1
    Missing Features
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kaleyra features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Ease Of Integration
    Average: 8.8
    9.4
    Professional Support
    Average: 8.7
    9.0
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kaleyra
    Year Founded
    1999
    HQ Location
    Milano, Milan, Italy
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
    Ownership
    NYSE: KLR
Product Description
How are these determined?Information
This description is provided by the seller.

Kaleyra is a global cloud communications platform that offers multi-channel integrated services to financial institutions and enterprises.

Users
No information available
Industries
No information available
Market Segment
  • 38% Mid-Market
  • 31% Small-Business
Kaleyra Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Messaging
2
Call Quality
1
Communication
1
Customer Engagement
1
Cons
Call Issues
1
Integration Issues
1
Messaging Issues
1
Missing Features
1
Slow Performance
1
Kaleyra features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 9.0
9.4
Ease Of Integration
Average: 8.8
9.4
Professional Support
Average: 8.7
9.0
Communication Varieties
Average: 8.5
Seller Details
Seller
Kaleyra
Year Founded
1999
HQ Location
Milano, Milan, Italy
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Ownership
NYSE: KLR
(30)3.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sinch powers meaningful conversations between businesses and their customers through its Customer Communications Cloud. More than 150,000 businesses – including many of the world’s largest tech compan

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sinch Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Campaign Management
    1
    Ease of Use
    1
    Helpful
    1
    Simple
    1
    Templates
    1
    Cons
    Call Issues
    1
    Connectivity Issues
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sinch features and usability ratings that predict user satisfaction
    6.8
    Has the product been a good partner in doing business?
    Average: 9.0
    6.8
    Ease Of Integration
    Average: 8.8
    5.8
    Professional Support
    Average: 8.7
    6.3
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sinch
    Year Founded
    2008
    HQ Location
    Stockholm, Sweden
    Twitter
    @wearesinch
    3,657 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,173 employees on LinkedIn®
    Ownership
    SINCH.ST
Product Description
How are these determined?Information
This description is provided by the seller.

Sinch powers meaningful conversations between businesses and their customers through its Customer Communications Cloud. More than 150,000 businesses – including many of the world’s largest tech compan

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Small-Business
  • 33% Mid-Market
Sinch Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Campaign Management
1
Ease of Use
1
Helpful
1
Simple
1
Templates
1
Cons
Call Issues
1
Connectivity Issues
1
Poor Customer Support
1
Sinch features and usability ratings that predict user satisfaction
6.8
Has the product been a good partner in doing business?
Average: 9.0
6.8
Ease Of Integration
Average: 8.8
5.8
Professional Support
Average: 8.7
6.3
Communication Varieties
Average: 8.5
Seller Details
Seller
Sinch
Year Founded
2008
HQ Location
Stockholm, Sweden
Twitter
@wearesinch
3,657 Twitter followers
LinkedIn® Page
www.linkedin.com
4,173 employees on LinkedIn®
Ownership
SINCH.ST
(12)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Today, people all over the world are connected via their mobile phones. All-day, every day. Businesses, as well as their customers, are looking for more efficient and customer-centric ways to commun

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 50% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CM.com features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Ease Of Integration
    Average: 8.8
    9.2
    Professional Support
    Average: 8.7
    9.2
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CM.com
    Year Founded
    1999
    HQ Location
    Breda, Noord-Brabant
    Twitter
    @CMcom_
    1,723 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    788 employees on LinkedIn®
    Ownership
    AMS: CMCOM
Product Description
How are these determined?Information
This description is provided by the seller.

Today, people all over the world are connected via their mobile phones. All-day, every day. Businesses, as well as their customers, are looking for more efficient and customer-centric ways to commun

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 50% Mid-Market
CM.com features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
9.2
Ease Of Integration
Average: 8.8
9.2
Professional Support
Average: 8.7
9.2
Communication Varieties
Average: 8.5
Seller Details
Seller
CM.com
Year Founded
1999
HQ Location
Breda, Noord-Brabant
Twitter
@CMcom_
1,723 Twitter followers
LinkedIn® Page
www.linkedin.com
788 employees on LinkedIn®
Ownership
AMS: CMCOM
Entry Level Price:$0.0040 /Participant/Min
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EnableX is redefining communication by equipping businesses with AI-powered solutions that elevate customer engagement. Founded in 2017 and headquartered in Singapore, EnableX has rapidly become a lea

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 54% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • EnableX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    7
    Ease of Use
    6
    Staff Support
    5
    Communication
    3
    Easy Implementation
    3
    Cons
    Customer Service
    2
    Slow Communication
    2
    API Integration
    1
    Chatbot Issues
    1
    Chat Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • EnableX features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease Of Integration
    Average: 8.8
    9.3
    Professional Support
    Average: 8.7
    9.2
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Enablex
    Year Founded
    2017
    HQ Location
    Singapore
    Twitter
    @EnablexIo
    114 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

EnableX is redefining communication by equipping businesses with AI-powered solutions that elevate customer engagement. Founded in 2017 and headquartered in Singapore, EnableX has rapidly become a lea

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 54% Small-Business
  • 30% Mid-Market
EnableX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
7
Ease of Use
6
Staff Support
5
Communication
3
Easy Implementation
3
Cons
Customer Service
2
Slow Communication
2
API Integration
1
Chatbot Issues
1
Chat Functionality
1
EnableX features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease Of Integration
Average: 8.8
9.3
Professional Support
Average: 8.7
9.2
Communication Varieties
Average: 8.5
Seller Details
Seller
Enablex
Year Founded
2017
HQ Location
Singapore
Twitter
@EnablexIo
114 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-qu

    Users
    • CEO
    • Owner
    Industries
    • Telecommunications
    • Information Technology and Services
    Market Segment
    • 73% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Commio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Customer Support
    6
    Simple
    4
    Communication
    3
    Customer Satisfaction
    3
    Cons
    Time Limitations
    3
    Delay Issues
    2
    Delays
    2
    Limited Access
    2
    Missing Functionality
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Commio features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease Of Integration
    Average: 8.8
    8.9
    Professional Support
    Average: 8.7
    8.7
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Commio
    Year Founded
    2009
    HQ Location
    Raleigh, NC
    Twitter
    @thinqing
    675 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-qu

Users
  • CEO
  • Owner
Industries
  • Telecommunications
  • Information Technology and Services
Market Segment
  • 73% Small-Business
  • 21% Mid-Market
Commio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Customer Support
6
Simple
4
Communication
3
Customer Satisfaction
3
Cons
Time Limitations
3
Delay Issues
2
Delays
2
Limited Access
2
Missing Functionality
2
Commio features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease Of Integration
Average: 8.8
8.9
Professional Support
Average: 8.7
8.7
Communication Varieties
Average: 8.5
Seller Details
Seller
Commio
Year Founded
2009
HQ Location
Raleigh, NC
Twitter
@thinqing
675 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
Entry Level Price:$5.95
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SendHub is a business SMS and voice platform that offers convenience, flexibility and all the features that today's modern businesses and organizations need to manage SMS marketing campaigns, customer

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 42% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SendHub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Messaging
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SendHub features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Ease Of Integration
    Average: 8.8
    7.8
    Professional Support
    Average: 8.7
    8.8
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SendHub
    Year Founded
    2012
    HQ Location
    Pleasanton, US
    Twitter
    @SendHub
    1,549 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SendHub is a business SMS and voice platform that offers convenience, flexibility and all the features that today's modern businesses and organizations need to manage SMS marketing campaigns, customer

Users
No information available
Industries
No information available
Market Segment
  • 42% Mid-Market
  • 33% Small-Business
SendHub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Messaging
1
Cons
This product has not yet received any negative sentiments.
SendHub features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
10.0
Ease Of Integration
Average: 8.8
7.8
Professional Support
Average: 8.7
8.8
Communication Varieties
Average: 8.5
Seller Details
Seller
SendHub
Year Founded
2012
HQ Location
Pleasanton, US
Twitter
@SendHub
1,549 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®