# The Top 20 Communication Platform as a Service (cPaaS) Platforms Check out this list of the top Communication Platform as a Service (cPaaS) Platforms products based on user satisfaction. A product's satisfaction score is calculated by a[proprietary algorithm](https://sell.g2.com/g2-scoring-methodologies)that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers. [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Compare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.&title=Highest+Rated+Communication+Platform+as+a+Service+%28CPaaS%29+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunication-platform-as-a-service-cpaas%3Ftab%3Dhighest_rated) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Highest+Rated+Communication+Platform+as+a+Service+%28CPaaS%29+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunication-platform-as-a-service-cpaas%3Ftab%3Dhighest_rated&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunication-platform-as-a-service-cpaas%3Ftab%3Dhighest_rated) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Highest+Rated+Communication+Platform+as+a+Service+%28CPaaS%29+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunication-platform-as-a-service-cpaas%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Highest+Rated+Communication+Platform+as+a+Service+%28CPaaS%29+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunication-platform-as-a-service-cpaas%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") Filters The next elements are filters and will change the displayed results once they are selected. All SegmentsEnterprise ( \>1000 emp.)Mid-Market (51-1000 emp.)Small Business (50 or fewer emp.)All RegionsEuropeMiddle EastAsiaNorth AmericaAfricaLatin AmericaANZ The Top 20 Communication Platform as a Service (cPaaS) Platforms [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Compare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.&title=Highest+Rated+Communication+Platform+as+a+Service+%28CPaaS%29+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunication-platform-as-a-service-cpaas%3Ftab%3Dhighest_rated) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Highest+Rated+Communication+Platform+as+a+Service+%28CPaaS%29+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunication-platform-as-a-service-cpaas%3Ftab%3Dhighest_rated&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunication-platform-as-a-service-cpaas%3Ftab%3Dhighest_rated) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Highest+Rated+Communication+Platform+as+a+Service+%28CPaaS%29+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunication-platform-as-a-service-cpaas%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Highest+Rated+Communication+Platform+as+a+Service+%28CPaaS%29+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunication-platform-as-a-service-cpaas%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") All SegmentsEnterprise ( \>1000 emp.)Mid-Market (51-1000 emp.)Small Business (50 or fewer emp.)All RegionsEuropeMiddle EastAsiaNorth AmericaAfricaLatin AmericaANZ [Collapse AllExpand All](#) G2 Satisfaction Score Information Compare [Expand/Collapse MSG91](#) #1 [![MSG91](https://images.g2crowd.com/uploads/product/hd_favicon/2518bd529361564782a6f5ee850b19df/msg91.svg)](/products/msg91/reviews) [MSG91](/products/msg91/reviews "MSG91") 95 [Expand/Collapse MSG91](#) Overall Satisfaction Score 95 Top Industries of Reviewers: Computer Software 37% Information Technology and Services 23% Financial Services 21% Education Management 19% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.3 Meets Requirements Average: 9.5 9.3 Ease of Doing Business With Average: 8.5 9.4 Ease of Setup Average: 9.3 9.3 Quality of Support Average: 9.5 9.4 Ease of Admin Average: 8.3 9.2 [Expand/Collapse Signal House](#) #2 [![Signal House](https://images.g2crowd.com/uploads/product/hd_favicon/8fee5e1c5964f5b0e575107df388285b/signal-house.svg)](/products/signal-house/reviews) [Signal House](/products/signal-house/reviews "Signal House") 94 [Expand/Collapse Signal House](#) Overall Satisfaction Score 94 Top Industries of Reviewers: Marketing and Advertising 70% Computer Software 16% Real Estate 9% Construction 5% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.6 Meets Requirements Average: 9.5 9.3 Ease of Doing Business With Average: 8.5 9.3 Ease of Setup Average: 9.3 9.4 Quality of Support Average: 9.5 9.6 Ease of Admin Average: 8.3 9.3 [Expand/Collapse Wati](#) #3 [![Wati](https://images.g2crowd.com/uploads/product/hd_favicon/1e61e7f92ca8c086d788d836910a4dff/wati.svg)](/products/wati/reviews) [Wati](/products/wati/reviews "Wati") 94 [Expand/Collapse Wati](#) Overall Satisfaction Score 94 Top Industries of Reviewers: Education Management 34% Information Technology and Services 24% Health, Wellness and Fitness 23% Marketing and Advertising 19% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.3 Meets Requirements Average: 9.5 9.1 Ease of Doing Business With Average: 8.5 9.1 Ease of Setup Average: 9.3 9.1 Quality of Support Average: 9.5 8.7 Ease of Admin Average: 8.3 9.2 [Expand/Collapse Dexatel](#) #4 [![Dexatel](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_60009f3fb43608a448816fd908a72da0/dexatel.png)](/products/dexatel/reviews) [Dexatel](/products/dexatel/reviews "Dexatel") 80 [Expand/Collapse Dexatel](#) Overall Satisfaction Score 80 Top Industries of Reviewers: Computer Software 48% Financial Services 17% Information Technology and Services 17% Telecommunications 17% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 10.0 Meets Requirements Average: 9.5 10.0 Ease of Doing Business With Average: 8.5 0.0 Ease of Setup Average: 9.3 10.0 Quality of Support Average: 9.5 10.0 Ease of Admin Average: 8.3 0.0 [Expand/Collapse Telnyx CPaaS](#) #5 [![Telnyx CPaaS](https://images.g2crowd.com/uploads/product/hd_favicon/cae1401caab7e4410004fb98840e66c3/telnyx-cpaas.svg)](/products/telnyx-cpaas/reviews) [Telnyx CPaaS](/products/telnyx-cpaas/reviews "Telnyx CPaaS") 80 [Expand/Collapse Telnyx CPaaS](#) Overall Satisfaction Score 80 Top Industries of Reviewers: Telecommunications 37% Information Technology and Services 30% Computer Software 22% Marketing and Advertising 11% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 8.8 Meets Requirements Average: 9.5 9.4 Ease of Doing Business With Average: 8.5 9.2 Ease of Setup Average: 9.3 8.7 Quality of Support Average: 9.5 8.9 Ease of Admin Average: 8.3 9.2 [Expand/Collapse Dotdigital](#) #6 [![Dotdigital](https://images.g2crowd.com/uploads/product/hd_favicon/2885a17bfed3aea5feb1bb9f11865a7a/dotdigital.svg)](/products/dotdigital/reviews) [Dotdigital](/products/dotdigital/reviews "Dotdigital") 76 [Expand/Collapse Dotdigital](#) Overall Satisfaction Score 76 Top Industries of Reviewers: Retail 33% Non-Profit Organization Management 29% Marketing and Advertising 21% Financial Services 18% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.0 Meets Requirements Average: 9.5 9.0 Ease of Doing Business With Average: 8.5 9.3 Ease of Setup Average: 9.3 8.7 Quality of Support Average: 9.5 9.5 Ease of Admin Average: 8.3 8.9 [Expand/Collapse 360Dialog](#) #7 [![360Dialog](https://images.g2crowd.com/uploads/product/hd_favicon/eb25aee52a331758f296afb7b37a9578/360dialog.svg)](/products/360dialog/reviews) [360Dialog](/products/360dialog/reviews "360Dialog") 75 [Expand/Collapse 360Dialog](#) Overall Satisfaction Score 75 Top Industries of Reviewers: Information Technology and Services 60% Computer Software 20% Construction 10% Real Estate 10% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.0 Meets Requirements Average: 9.5 9.3 Ease of Doing Business With Average: 8.5 10.0 Ease of Setup Average: 9.3 9.1 Quality of Support Average: 9.5 9.7 Ease of Admin Average: 8.3 9.4 [Expand/Collapse Squaretalk](#) #8 [![Squaretalk](https://images.g2crowd.com/uploads/product/hd_favicon/07915f49161ad11534f1ea91fcd0cd3c/squaretalk.svg)](/products/squaretalk/reviews) [Squaretalk](/products/squaretalk/reviews "Squaretalk") 73 [Expand/Collapse Squaretalk](#) Overall Satisfaction Score 73 Top Industries of Reviewers: Marketing and Advertising 34% Information Technology and Services 31% Information Services 19% Education Management 16% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.7 Meets Requirements Average: 9.5 9.5 Ease of Doing Business With Average: 8.5 9.1 Ease of Setup Average: 9.3 9.8 Quality of Support Average: 9.5 9.7 Ease of Admin Average: 8.3 9.5 [Expand/Collapse Sendbird](#) #9 [![Sendbird](https://images.g2crowd.com/uploads/product/hd_favicon/4b909aeb048d0c11871204a38025ba68/sendbird.svg)](/products/sendbird/reviews) [Sendbird](/products/sendbird/reviews "Sendbird") 69 [Expand/Collapse Sendbird](#) Overall Satisfaction Score 69 Top Industries of Reviewers: Computer Software 39% Health, Wellness and Fitness 28% Consumer Services 17% Financial Services 17% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.3 Meets Requirements Average: 9.5 9.4 Ease of Doing Business With Average: 8.5 9.5 Ease of Setup Average: 9.3 9.0 Quality of Support Average: 9.5 9.5 Ease of Admin Average: 8.3 9.2 [Expand/Collapse Ozonetel](#) #10 [![Ozonetel](https://images.g2crowd.com/uploads/product/hd_favicon/f2d24ddcc42f071094777a049ecccae3/ozonetel.svg)](/products/ozonetel/reviews) [Ozonetel](/products/ozonetel/reviews "Ozonetel") 67 [Expand/Collapse Ozonetel](#) Overall Satisfaction Score 67 Top Industries of Reviewers: Financial Services 34% Hospitality 25% Health, Wellness and Fitness 21% Consumer Services 21% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.5 Meets Requirements Average: 9.5 9.2 Ease of Doing Business With Average: 8.5 9.7 Ease of Setup Average: 9.3 9.5 Quality of Support Average: 9.5 9.2 Ease of Admin Average: 8.3 9.6 [Expand/Collapse Sinch MessageMedia](#) #11 [![Sinch MessageMedia](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_52c727cf5530ee61ecb3f1d06d5cf1eb/sinch-messagemedia.png)](/products/sinch-messagemedia/reviews) [Sinch MessageMedia](/products/sinch-messagemedia/reviews "Sinch MessageMedia") 66 [Expand/Collapse Sinch MessageMedia](#) Overall Satisfaction Score 66 Top Industries of Reviewers: Hospital & Health Care 27% Government Administration 27% Education Management 27% Consumer Services 18% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.6 Meets Requirements Average: 9.5 9.8 Ease of Doing Business With Average: 8.5 9.6 Ease of Setup Average: 9.3 9.6 Quality of Support Average: 9.5 9.8 Ease of Admin Average: 8.3 9.6 [Expand/Collapse Webex Connect](#) #12 [![Webex Connect](https://images.g2crowd.com/uploads/product/hd_favicon/6131cbce378b7125563760e78ab369bc/webex-connect.svg)](/products/webex-connect/reviews) [Webex Connect](/products/webex-connect/reviews "Webex Connect") 65 [Expand/Collapse Webex Connect](#) Overall Satisfaction Score 65 Top Industries of Reviewers: Information Technology and Services 35% Consumer Services 29% Telecommunications 22% Computer Software 14% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.0 Meets Requirements Average: 9.5 9.0 Ease of Doing Business With Average: 8.5 9.6 Ease of Setup Average: 9.3 9.0 Quality of Support Average: 9.5 8.9 Ease of Admin Average: 8.3 9.1 [Expand/Collapse Mtalkz](#) #13 [![Mtalkz](https://images.g2crowd.com/uploads/product/hd_favicon/6dc18f1ff25750dcdd29c80aec3d05e5/mtalkz.svg)](/products/mtalkz/reviews) [Mtalkz](/products/mtalkz/reviews "Mtalkz") 64 [Expand/Collapse Mtalkz](#) Overall Satisfaction Score 64 Top Industries of Reviewers: Entertainment 25% Financial Services 25% Health, Wellness and Fitness 25% Computer Software 25% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 10.0 Meets Requirements Average: 9.5 9.9 Ease of Doing Business With Average: 8.5 9.9 Ease of Setup Average: 9.3 9.9 Quality of Support Average: 9.5 9.9 Ease of Admin Average: 8.3 9.8 [Expand/Collapse Bandwidth](#) #14 [![Bandwidth](https://images.g2crowd.com/uploads/product/hd_favicon/e687b56e5e342759e6a2e50fb81c2b21/bandwidth-bandwidth.svg)](/products/bandwidth-bandwidth/reviews) [Bandwidth](/products/bandwidth-bandwidth/reviews "Bandwidth") 62 [Expand/Collapse Bandwidth](#) Overall Satisfaction Score 62 Top Industries of Reviewers: Telecommunications 73% Information Technology and Services 14% Computer Software 10% Consumer Services 3% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 8.4 Meets Requirements Average: 9.5 9.0 Ease of Doing Business With Average: 8.5 8.5 Ease of Setup Average: 9.3 8.4 Quality of Support Average: 9.5 7.9 Ease of Admin Average: 8.3 8.3 [Expand/Collapse BulkSMS.com](#) #15 [![BulkSMS.com](https://images.g2crowd.com/uploads/product/hd_favicon/edbe57c9fbfbc6a4353f1406ac958ba3/bulksms.svg)](/products/bulksms-com/reviews) [BulkSMS.com](/products/bulksms-com/reviews "BulkSMS.com") 62 [Expand/Collapse BulkSMS.com](#) Overall Satisfaction Score 62 Top Industries of Reviewers: Information Technology and Services 36% Computer Software 36% Financial Services 14% Events Services 14% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.5 Meets Requirements Average: 9.5 9.8 Ease of Doing Business With Average: 8.5 9.8 Ease of Setup Average: 9.3 9.9 Quality of Support Average: 9.5 9.8 Ease of Admin Average: 8.3 9.8 [Expand/Collapse Beex Contact Center](#) #16 [![Beex Contact Center](https://images.g2crowd.com/uploads/product/hd_favicon/a66abcad8ab10b5dc54db09dbd6e4019/beex-contact-center.svg)](/products/beex-contact-center/reviews) [Beex Contact Center](/products/beex-contact-center/reviews "Beex Contact Center") 61 [Expand/Collapse Beex Contact Center](#) Overall Satisfaction Score 61 Top Industries of Reviewers: Health, Wellness and Fitness 40% Hospital & Health Care 30% Insurance 20% Automotive 10% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.5 Meets Requirements Average: 9.5 9.4 Ease of Doing Business With Average: 8.5 9.6 Ease of Setup Average: 9.3 9.2 Quality of Support Average: 9.5 9.6 Ease of Admin Average: 8.3 9.4 [Expand/Collapse Telgorithm](#) #17 [![Telgorithm](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_bea563b56d2fa6398abcaf3ee1468522/telgorithm.png)](/products/telgorithm/reviews) [Telgorithm](/products/telgorithm/reviews "Telgorithm") 60 [Expand/Collapse Telgorithm](#) Overall Satisfaction Score 60 Top Industries of Reviewers: Health, Wellness and Fitness 40% Computer Software 33% Information Technology and Services 13% Telecommunications 13% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 8.8 Meets Requirements Average: 9.5 9.5 Ease of Doing Business With Average: 8.5 9.7 Ease of Setup Average: 9.3 9.3 Quality of Support Average: 9.5 9.8 Ease of Admin Average: 8.3 8.6 [Expand/Collapse MessageFlow](#) #18 [![MessageFlow](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d5538b26cf95993f157fabbded61606a/messageflow.png)](/products/messageflow/reviews) [MessageFlow](/products/messageflow/reviews "MessageFlow") 59 [Expand/Collapse MessageFlow](#) Overall Satisfaction Score 59 Top Industries of Reviewers: Financial Services 50% Apparel & Fashion 20% Retail 20% Marketing and Advertising 10% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.8 Meets Requirements Average: 9.5 9.7 Ease of Doing Business With Average: 8.5 0.0 Ease of Setup Average: 9.3 9.8 Quality of Support Average: 9.5 10.0 Ease of Admin Average: 8.3 0.0 [Expand/Collapse Voximplant](#) #19 [![Voximplant](https://images.g2crowd.com/uploads/product/hd_favicon/b9dddd4b285f02472f3655dd72e80750/voximplant.svg)](/products/voximplant/reviews) [Voximplant](/products/voximplant/reviews "Voximplant") 58 [Expand/Collapse Voximplant](#) Overall Satisfaction Score 58 Top Industries of Reviewers: Computer Software 40% Information Technology and Services 33% Food Production 13% Marketing and Advertising 13% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.8 Meets Requirements Average: 9.5 9.9 Ease of Doing Business With Average: 8.5 9.7 Ease of Setup Average: 9.3 9.2 Quality of Support Average: 9.5 9.4 Ease of Admin Average: 8.3 8.9 [Expand/Collapse Ably Realtime](#) #20 [![Ably Realtime](https://images.g2crowd.com/uploads/product/hd_favicon/a53524f59c4cb790fbcbd157cefeb752/ably-realtime.svg)](/products/ably-realtime/reviews) [Ably Realtime](/products/ably-realtime/reviews "Ably Realtime") 58 [Expand/Collapse Ably Realtime](#) Overall Satisfaction Score 58 Top Industries of Reviewers: Information Technology and Services 39% Computer Software 22% Entertainment 22% Higher Education 17% Ratings from Reviews (out of 10): Ease of Use Average: 9.4 9.4 Meets Requirements Average: 9.5 9.8 Ease of Doing Business With Average: 8.5 9.8 Ease of Setup Average: 9.3 8.8 Quality of Support Average: 9.5 10.0 Ease of Admin Average: 8.3 8.2