Voximplant Reviews & Product Details

The design and configuration to achieve a specific requirement, as well as its interaction and reports on the management of inbound and outbound calls. Recommended. Review collected by and hosted on G2.com.

I would like them to include better development to interact with the messaging channels, it has external protocols to the system that we must follow. This process is a bit tedious. Review collected by and hosted on G2.com.

Agradecido porque sin la ayuda de Alejandro crear mi escenario me hubiese llevado infinitas horas. Review collected by and hosted on G2.com.

La varierad de soluciones que existen en el sistema y como poder ampliar tanto como se desee crear un escenario Review collected by and hosted on G2.com.

Very powerful APIs for telephony. We have built our complete product using Voximplant APIs. Review collected by and hosted on G2.com.

Bit expensive but can be negotiated. Team is very supportive. Review collected by and hosted on G2.com.

Voximplant provides a powerful variety of features in an easy to use format. Review collected by and hosted on G2.com.

The no-code environment has limited features. Review collected by and hosted on G2.com.

We create Golos, a voice-based social media platform featuring audio conferences, voice chats, and other functions.

We would like to note in particular while working with Voximplant is their professionalism in communicating with clients. The Voximplant team created a group chat and allocated a working group to deal specifically with our project. They were also always available for conference calls with developers. Voximplant has been doing it all for free because they believe in our product! Review collected by and hosted on G2.com.

When you create a complex, cutting-edge product, you face failures. It would be good to get a more operational analysis of failures and prompt identification of which side an error is on. Review collected by and hosted on G2.com.

Call speed - the smart IVR we implemented with Voximplant is 10 times faster than our agent based customer data collection process.

Conversion increase - implementation of the new technology has resulted in increased conversion: we currently hire 15-20% of all candidates.

Cool research and development team with high-level experience Review collected by and hosted on G2.com.

When asking for professional services by Voximplant’s development team, they are not always immediately available. It can take 7-10 days for code updates. Review collected by and hosted on G2.com.

There are many great capabilities with Voximplant, but I would place emphasis on the infrastructure in different countries. Since we have clients both in Europe and in Russia, it is really important for us to use a solution that can provide connections of excellent quality in real time. Review collected by and hosted on G2.com.

Several years ago, we faced the problem of flexibility in configuring the native ACD module for organizing the priority and sequence of calls to CC operators. As a result, I had to independently describe the logic of distribution of incoming calls in my scenarios. Review collected by and hosted on G2.com.

Platform components are easy to use. Also, Voximplant’s documentation is well written. It helps us to build the right scenarios faster. Additionally, there is no need to pay for an on-prem solution, which is a huge bonus for us - all data is in a cloud in one place, while Vox billing is built on a system that offers Pay As You Go or invoice billing. Review collected by and hosted on G2.com.

Previously, there was no ready to use solution, so we needed to spend much time on the development. Perhaps now, we’d go for Voximplant Kit - their no-code solution that would solve our pain. Review collected by and hosted on G2.com.

I would like to express my gratitude for the very constructive help in transferring a phone number between different services. Company management please give the award to the employee Inna she is super! Review collected by and hosted on G2.com.

I liked everything. I have no reason to scold them. Thanks. Review collected by and hosted on G2.com.

You can quickly draft a first call bot campaign with a drag&drop system to do everything (outgoing calls with lots of rules, SVI...).

It's effortless to manage without any code!

Dedicated account manager! Review collected by and hosted on G2.com.

We have nothing to highlight as drawback of this tool Review collected by and hosted on G2.com.