# The Top 20 Easiest To Use Communication Platform as a Service (cPaaS) Platforms See the top Communication Platform as a Service (cPaaS) Platforms products based on usability ratings. A product’s usability score is calculated by a[proprietary algorithm](https://sell.g2.com/g2-scoring-methodologies)that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences. [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=See+the+top+Communication+Platform+as+a+Service+%28cPaaS%29+Platforms+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences&title=Easiest+To+Use+Communication+Platform+as+a+Service+%28cPaaS%29+Platforms+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunication-platform-as-a-service-cpaas%3Ftab%3Deasiest_to_use) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Easiest+To+Use+Communication+Platform+as+a+Service+%28cPaaS%29+Platforms+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunication-platform-as-a-service-cpaas%3Ftab%3Deasiest_to_use&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunication-platform-as-a-service-cpaas%3Ftab%3Deasiest_to_use) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Easiest+To+Use+Communication+Platform+as+a+Service+%28cPaaS%29+Platforms+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunication-platform-as-a-service-cpaas%3Ftab%3Deasiest_to_use%0aSee+the+top+Communication+Platform+as+a+Service+%28cPaaS%29+Platforms+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Easiest+To+Use+Communication+Platform+as+a+Service+%28cPaaS%29+Platforms+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunication-platform-as-a-service-cpaas%3Ftab%3Deasiest_to_use%0aSee+the+top+Communication+Platform+as+a+Service+%28cPaaS%29+Platforms+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") The Top 20 Easiest To Use Communication Platform as a Service (cPaaS) Platforms [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=See+the+top+Communication+Platform+as+a+Service+%28cPaaS%29+Platforms+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences&title=Easiest+To+Use+Communication+Platform+as+a+Service+%28cPaaS%29+Platforms+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunication-platform-as-a-service-cpaas%3Ftab%3Deasiest_to_use) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Easiest+To+Use+Communication+Platform+as+a+Service+%28cPaaS%29+Platforms+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunication-platform-as-a-service-cpaas%3Ftab%3Deasiest_to_use&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunication-platform-as-a-service-cpaas%3Ftab%3Deasiest_to_use) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Easiest+To+Use+Communication+Platform+as+a+Service+%28cPaaS%29+Platforms+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunication-platform-as-a-service-cpaas%3Ftab%3Deasiest_to_use%0aSee+the+top+Communication+Platform+as+a+Service+%28cPaaS%29+Platforms+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Easiest+To+Use+Communication+Platform+as+a+Service+%28cPaaS%29+Platforms+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunication-platform-as-a-service-cpaas%3Ftab%3Deasiest_to_use%0aSee+the+top+Communication+Platform+as+a+Service+%28cPaaS%29+Platforms+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") [Collapse AllExpand All](#) Usability Score Compare [Expand/Collapse Signal House](#) #1 [![Signal House](https://images.g2crowd.com/uploads/product/hd_favicon/8fee5e1c5964f5b0e575107df388285b/signal-house.svg "Signal House")](/products/signal-house/reviews) [Signal House](/products/signal-house/reviews) 9.3 [Expand/Collapse Signal House](#) Overall Usability Score 9.3 Usability Score Breakdown Ease of Admin Average: 9.1 9.4 Ease of Use Average: 9.2 9.6 Meets Requirements Average: 9.3 9.3 Customer Segment Breakdown Small Business 93% Mid Market 6% Enterprise 1% [Expand/Collapse MSG91](#) #2 [![MSG91](https://images.g2crowd.com/uploads/product/hd_favicon/2518bd529361564782a6f5ee850b19df/msg91.svg "MSG91")](/products/msg91/reviews) [MSG91](/products/msg91/reviews) 9.1 [Expand/Collapse MSG91](#) Overall Usability Score 9.1 Usability Score Breakdown Ease of Admin Average: 9.1 9.0 Ease of Use Average: 9.2 9.1 Meets Requirements Average: 9.3 9.1 Customer Segment Breakdown Small Business 67% Mid Market 29% Enterprise 4% [Expand/Collapse Wati](#) #3 [![Wati](https://images.g2crowd.com/uploads/product/hd_favicon/1e61e7f92ca8c086d788d836910a4dff/wati.svg "Wati")](/products/wati/reviews) [Wati](/products/wati/reviews) 9.0 [Expand/Collapse Wati](#) Overall Usability Score 9.0 Usability Score Breakdown Ease of Admin Average: 9.1 9.1 Ease of Use Average: 9.2 9.2 Meets Requirements Average: 9.3 9.0 Customer Segment Breakdown Small Business 77% Mid Market 21% Enterprise 2% [Expand/Collapse Telnyx CPaaS](#) #4 [![Telnyx CPaaS](https://images.g2crowd.com/uploads/product/hd_favicon/cae1401caab7e4410004fb98840e66c3/telnyx-cpaas.svg "Telnyx CPaaS")](/products/telnyx-cpaas/reviews) [Telnyx CPaaS](/products/telnyx-cpaas/reviews) 9.0 [Expand/Collapse Telnyx CPaaS](#) Overall Usability Score 9.0 Usability Score Breakdown Ease of Admin Average: 9.1 9.1 Ease of Use Average: 9.2 8.6 Meets Requirements Average: 9.3 9.3 Customer Segment Breakdown Small Business 81% Mid Market 16% Enterprise 3% [Expand/Collapse Squaretalk](#) #5 [![Squaretalk](https://images.g2crowd.com/uploads/product/hd_favicon/07915f49161ad11534f1ea91fcd0cd3c/squaretalk.svg "Squaretalk")](/products/squaretalk/reviews) [Squaretalk](/products/squaretalk/reviews) 8.9 [Expand/Collapse Squaretalk](#) Overall Usability Score 8.9 Usability Score Breakdown Ease of Admin Average: 9.1 9.4 Ease of Use Average: 9.2 9.7 Meets Requirements Average: 9.3 9.5 Customer Segment Breakdown Small Business 48% Mid Market 51% Enterprise 1% [Expand/Collapse 360Dialog](#) #6 [![360Dialog](https://images.g2crowd.com/uploads/product/hd_favicon/eb25aee52a331758f296afb7b37a9578/360dialog.svg "360Dialog")](/products/360dialog/reviews) [360Dialog](/products/360dialog/reviews) 8.8 [Expand/Collapse 360Dialog](#) Overall Usability Score 8.8 Usability Score Breakdown Ease of Admin Average: 9.1 9.4 Ease of Use Average: 9.2 8.7 Meets Requirements Average: 9.3 9.3 Customer Segment Breakdown Small Business 76% Mid Market 23% Enterprise 1% [Expand/Collapse Ozonetel](#) #7 [![Ozonetel](https://images.g2crowd.com/uploads/product/hd_favicon/f2d24ddcc42f071094777a049ecccae3/ozonetel.svg "Ozonetel")](/products/ozonetel/reviews) [Ozonetel](/products/ozonetel/reviews) 8.8 [Expand/Collapse Ozonetel](#) Overall Usability Score 8.8 Usability Score Breakdown Ease of Admin Average: 9.1 9.5 Ease of Use Average: 9.2 9.5 Meets Requirements Average: 9.3 9.1 Customer Segment Breakdown Small Business 28% Mid Market 62% Enterprise 9% [Expand/Collapse Dotdigital](#) #8 [![Dotdigital](https://images.g2crowd.com/uploads/product/hd_favicon/2885a17bfed3aea5feb1bb9f11865a7a/dotdigital.svg "Dotdigital")](/products/dotdigital/reviews) [Dotdigital](/products/dotdigital/reviews) 8.8 [Expand/Collapse Dotdigital](#) Overall Usability Score 8.8 Usability Score Breakdown Ease of Admin Average: 9.1 8.7 Ease of Use Average: 9.2 8.8 Meets Requirements Average: 9.3 8.9 Customer Segment Breakdown Small Business 40% Mid Market 47% Enterprise 13% [Expand/Collapse Sendbird](#) #9 [![Sendbird](https://images.g2crowd.com/uploads/product/hd_favicon/4b909aeb048d0c11871204a38025ba68/sendbird.svg "Sendbird")](/products/sendbird/reviews) [Sendbird](/products/sendbird/reviews) 8.7 [Expand/Collapse Sendbird](#) Overall Usability Score 8.7 Usability Score Breakdown Ease of Admin Average: 9.1 9.1 Ease of Use Average: 9.2 9.2 Meets Requirements Average: 9.3 9.3 Customer Segment Breakdown Small Business 32% Mid Market 48% Enterprise 20% [Expand/Collapse Rocket.Chat](#) #10 [![Rocket.Chat](https://images.g2crowd.com/uploads/product/hd_favicon/53040764d390ae2c9fb8f8bde33f1bf1/rocket-chat.svg "Rocket.Chat")](/products/rocket-chat/reviews) [Rocket.Chat](/products/rocket-chat/reviews) 8.6 [Expand/Collapse Rocket.Chat](#) Overall Usability Score 8.6 Usability Score Breakdown Ease of Admin Average: 9.1 9.4 Ease of Use Average: 9.2 9.6 Meets Requirements Average: 9.3 9.5 Customer Segment Breakdown Small Business 37% Mid Market 49% Enterprise 14% [Expand/Collapse Sinch Engage](#) #11 [![Sinch Engage](https://images.g2crowd.com/uploads/product/hd_favicon/c0e0474b1655fe2bf4bccc3780d09656/sinch-engage.svg "Sinch Engage")](/products/sinch-engage/reviews) [Sinch Engage](/products/sinch-engage/reviews) 8.6 [Expand/Collapse Sinch Engage](#) Overall Usability Score 8.6 Usability Score Breakdown Ease of Admin Average: 9.1 9.6 Ease of Use Average: 9.2 9.4 Meets Requirements Average: 9.3 9.3 Customer Segment Breakdown Small Business 59% Mid Market 37% Enterprise 3% [Expand/Collapse Beex Contact Center](#) #12 [![Beex Contact Center](https://images.g2crowd.com/uploads/product/hd_favicon/a66abcad8ab10b5dc54db09dbd6e4019/beex-contact-center.svg "Beex Contact Center")](/products/beex-contact-center/reviews) [Beex Contact Center](/products/beex-contact-center/reviews) 8.6 [Expand/Collapse Beex Contact Center](#) Overall Usability Score 8.6 Usability Score Breakdown Ease of Admin Average: 9.1 9.3 Ease of Use Average: 9.2 9.4 Meets Requirements Average: 9.3 9.3 Customer Segment Breakdown Small Business 67% Mid Market 27% Enterprise 7% [Expand/Collapse BulkSMS.com](#) #13 [![BulkSMS.com](https://images.g2crowd.com/uploads/product/hd_favicon/edbe57c9fbfbc6a4353f1406ac958ba3/bulksms.svg "BulkSMS.com")](/products/bulksms-com/reviews) [BulkSMS.com](/products/bulksms-com/reviews) 8.5 [Expand/Collapse BulkSMS.com](#) Overall Usability Score 8.5 Usability Score Breakdown Ease of Admin Average: 9.1 9.8 Ease of Use Average: 9.2 9.4 Meets Requirements Average: 9.3 9.8 Customer Segment Breakdown Small Business 75% Mid Market 22% Enterprise 3% [Expand/Collapse Plivo](#) #14 [![Plivo](https://images.g2crowd.com/uploads/product/hd_favicon/0219be4caa38f6525d39454d85265b89/plivo.svg "Plivo")](/products/plivo/reviews) [Plivo](/products/plivo/reviews) 8.4 [Expand/Collapse Plivo](#) Overall Usability Score 8.4 Usability Score Breakdown Ease of Admin Average: 9.1 8.5 Ease of Use Average: 9.2 8.8 Meets Requirements Average: 9.3 8.9 Customer Segment Breakdown Small Business 78% Mid Market 17% Enterprise 5% [Expand/Collapse Stream](#) #15 [![Stream](https://images.g2crowd.com/uploads/product/hd_favicon/a3a210b6e5994ddfb5860ee29e24ad78/stream-2024-08-01.svg "Stream")](/products/stream-2024-08-01/reviews) [Stream](/products/stream-2024-08-01/reviews) 8.4 [Expand/Collapse Stream](#) Overall Usability Score 8.4 Usability Score Breakdown Ease of Admin Average: 9.1 9.6 Ease of Use Average: 9.2 8.7 Meets Requirements Average: 9.3 8.9 Customer Segment Breakdown Small Business 64% Mid Market 23% Enterprise 13% [Expand/Collapse Bandwidth](#) #16 [![Bandwidth](https://images.g2crowd.com/uploads/product/hd_favicon/e687b56e5e342759e6a2e50fb81c2b21/bandwidth-bandwidth.svg "Bandwidth")](/products/bandwidth-bandwidth/reviews) [Bandwidth](/products/bandwidth-bandwidth/reviews) 8.4 [Expand/Collapse Bandwidth](#) Overall Usability Score 8.4 Usability Score Breakdown Ease of Admin Average: 9.1 8.0 Ease of Use Average: 9.2 8.2 Meets Requirements Average: 9.3 8.9 Customer Segment Breakdown Small Business 45% Mid Market 39% Enterprise 16% [Expand/Collapse MirrorFly](#) #17 [![MirrorFly](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1878227a8a50c56b0a3d94665968c6c0/contus-mirrorfly.png "MirrorFly")](/products/mirrorfly/reviews) [MirrorFly](/products/mirrorfly/reviews) 8.3 [Expand/Collapse MirrorFly](#) Overall Usability Score 8.3 Usability Score Breakdown Ease of Admin Average: 9.1 9.1 Ease of Use Average: 9.2 9.6 Meets Requirements Average: 9.3 9.5 Customer Segment Breakdown Small Business 43% Mid Market 39% Enterprise 18% [Expand/Collapse Voximplant](#) #18 [![Voximplant](https://images.g2crowd.com/uploads/product/hd_favicon/b9dddd4b285f02472f3655dd72e80750/voximplant.svg "Voximplant")](/products/voximplant/reviews) [Voximplant](/products/voximplant/reviews) 8.3 [Expand/Collapse Voximplant](#) Overall Usability Score 8.3 Usability Score Breakdown Ease of Admin Average: 9.1 8.7 Ease of Use Average: 9.2 9.8 Meets Requirements Average: 9.3 9.9 Customer Segment Breakdown Small Business 31% Mid Market 58% Enterprise 11% [Expand/Collapse Webex Connect](#) #19 [![Webex Connect](https://images.g2crowd.com/uploads/product/hd_favicon/6131cbce378b7125563760e78ab369bc/webex-connect.svg "Webex Connect")](/products/webex-connect/reviews) [Webex Connect](/products/webex-connect/reviews) 8.3 [Expand/Collapse Webex Connect](#) Overall Usability Score 8.3 Usability Score Breakdown Ease of Admin Average: 9.1 8.9 Ease of Use Average: 9.2 8.8 Meets Requirements Average: 9.3 8.8 Customer Segment Breakdown Small Business 40% Mid Market 43% Enterprise 18% [Expand/Collapse Ably Realtime](#) #20 [![Ably Realtime](https://images.g2crowd.com/uploads/product/hd_favicon/a53524f59c4cb790fbcbd157cefeb752/ably-realtime.svg "Ably Realtime")](/products/ably-realtime/reviews) [Ably Realtime](/products/ably-realtime/reviews) 8.2 [Expand/Collapse Ably Realtime](#) Overall Usability Score 8.2 Usability Score Breakdown Ease of Admin Average: 9.1 7.9 Ease of Use Average: 9.2 9.3 Meets Requirements Average: 9.3 9.7 Customer Segment Breakdown Small Business 45% Mid Market 28% Enterprise 27%