Compare this with other toolsSave it to your board and evaluate your options side by side.
Save to board

Sinch MessageMedia Reviews & Product Details

Profile Status

This profile is currently managed by Sinch MessageMedia but has limited features.

Are you part of the Sinch MessageMedia team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Pricing

Pricing provided by Sinch MessageMedia.

Try for free

Free Trial
1 User

Basics

Starting at $49.00
1 User

Sinch MessageMedia Integrations

(3)
Integration information sourced from real user reviews.

Sinch MessageMedia Media

Sinch MessageMedia Demo - Powerful features, impressive reach.
Make texting customers a breeze. Message in bulk, have two-way conversations, add personalization, or track engagements.
Sinch MessageMedia Demo - One shared multichannel inbox.
Have two-way conversations, follow up on responses, and assign messages to teammates – multichannel, within one inbox.
Sinch MessageMedia Demo - Campaigns
Drive your own messaging campaigns on our SMS web portal, available 24/7.
Sinch MessageMedia Demo - Get seriously connected with easy integrations.
No more switching platforms. Add SMS to your existing software – we have 85+ third-party integrations to choose from.
Sinch MessageMedia Demo - Reach more people with automations.
Automate your processes and save time. Set up keywords that trigger replies, and use templates to quickly respond
Sinch MessageMedia Demo - Recover Abandoned Carts with SMS.
Easy, convenient, and guaranteed to grab your customers’ attention, SMS is the simplest way to increase conversion.
Product Avatar Image

Have you used Sinch MessageMedia before?

Answer a few questions to help the Sinch MessageMedia community

Sinch MessageMedia Reviews (48)

Reviews

Sinch MessageMedia Reviews (48)

4.4
48 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and responsive customer support, making it simple to navigate and integrate with existing systems. Many appreciate how it enhances communication efficiency, particularly in client interactions. A common limitation noted is the need for better integration with other platforms, which some users find lacking.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
MA
Mid-Market (51-1000 emp.)
"Exceptionally Helpful Support, Effortless Setup"
What do you like best about Sinch MessageMedia?

I like the ease of using Sinch MessageMedia. It's convenient, making it a good experience. The support desk is very helpful and quick, resolving my issues promptly. I also appreciate that it was very easy to set up, as the help desk supported us every step of the way. I would recommend it on a scale of one to 10 as a 10, mainly because of how easy it is to set up. The team on the help desk is quick in sorting out my access issues as a staff member. Review collected by and hosted on G2.com.

What do you dislike about Sinch MessageMedia?

nothing that I am aware of. Review collected by and hosted on G2.com.

Hazel d.
HD
Small-Business (50 or fewer emp.)
"Simple, Effective, and Reliable SMS Solution"
What do you like best about Sinch MessageMedia?

I like that Sinch MessageMedia is simple and effective. The ease of use right from the start and the easy-to-navigate app are great. I also appreciate the clear and straightforward messaging about fees and usage. Setting it up was very easy and the customer support is prompt and helpful, especially Ricardo Flores who addressed my issues swiftly. Review collected by and hosted on G2.com.

What do you dislike about Sinch MessageMedia?

I can’t integrate existing form into Sinch. I have to make up a new form using Sinch Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Small-Business (50 or fewer emp.)
"Easy to Use Bulk Messaging That Just Works"
What do you like best about Sinch MessageMedia?

Easy to use and being able to send bulk messages. Review collected by and hosted on G2.com.

What do you dislike about Sinch MessageMedia?

SMS limit although this is reasonable to have limits. Review collected by and hosted on G2.com.

PS
Admin
Small-Business (50 or fewer emp.)
"Fast, Helpful Online Support with Quick Agent Replies"
What do you like best about Sinch MessageMedia?

Online support and quick reply by agent. Review collected by and hosted on G2.com.

What do you dislike about Sinch MessageMedia?

Process and steps needs to be simpler and clearer Review collected by and hosted on G2.com.

Jayanath W.
JW
"Easy Setup, In-Demand Service with Stellar Support"
What do you like best about Sinch MessageMedia?

I have been using Sinch MessageMedia for about 6 years, primarily for Email to SMS, which I find incredibly useful. The setup process was remarkably easy, which was facilitated by the helpful support from the account manager. Moreover, Joyce Anne Marasigan from the support team was exceptionally helpful, addressing my inquiries and resolving my issues efficiently. The service is in demand, making it an easy product to sell, which benefits my business greatly. Review collected by and hosted on G2.com.

What do you dislike about Sinch MessageMedia?

I find the absence of support for an Authenticator app for 2FA somewhat concerning, as implementing it would enhance user security. Review collected by and hosted on G2.com.

DR
Product and Management Accountant
Small-Business (50 or fewer emp.)
"Quick Responses and Friendly Staff"
What do you like best about Sinch MessageMedia?

Quickly attend on the matters raised to them. And staff is more friendly. Review collected by and hosted on G2.com.

What do you dislike about Sinch MessageMedia?

No contact phone number. I saw that email is the only option to contact them. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Enterprise (> 1000 emp.)
"User-Friendly Platform with a Straightforward, Easy-to-Navigate Interface"
What do you like best about Sinch MessageMedia?

The platform is user-friendly and easy to use, with a straightforward interface that makes it simple to navigate. Review collected by and hosted on G2.com.

What do you dislike about Sinch MessageMedia?

I’ve only just started using it, so I can’t comment on any dislikes yet. Review collected by and hosted on G2.com.

Alejandro P.
AP
"Five-Star Support, Effortless Client Connectivity"
What do you like best about Sinch MessageMedia?

I really appreciate the help and support I received, which was instrumental in solving my issue with Sinch MessageMedia. The assistance provided was evidently effective, earning a favorable five-star rating from me. I find Sinch MessageMedia particularly valuable for enhancing my connectivity with clients, making interactions smoother and more efficient. Review collected by and hosted on G2.com.

What do you dislike about Sinch MessageMedia?

NA Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market (51-1000 emp.)
"Convenient and easy to use"
What do you like best about Sinch MessageMedia?

It is very convenient and easy to use. It really helps make my job much easier. Review collected by and hosted on G2.com.

What do you dislike about Sinch MessageMedia?

Nothing really it all works just as I need Review collected by and hosted on G2.com.

Ma. Abigail L.
ML
Senior Team Leader
Mid-Market (51-1000 emp.)
"Exceptional Help Desk Support and Friendly Agents"
What do you like best about Sinch MessageMedia?

Agents are easy to talk to. I always get the help I need every time I contact their Help Desk. Review collected by and hosted on G2.com.

What do you dislike about Sinch MessageMedia?

None. All is good. No issues with the tool. Review collected by and hosted on G2.com.

Questions about Sinch MessageMedia? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is MessageMedia SMS API/Gateway used for?

Pricing Options

Pricing provided by Sinch MessageMedia.

Try for free

Free Trial
1 User

Basics

Starting at $49.00
1 User

Conversations

Starting at $99.00
5 Users
Sinch MessageMedia Comparisons
Product Avatar Image
ClickSend
Compare Now
Product Avatar Image
Twilio
Compare Now
Product Avatar Image
SimpleTexting
Compare Now
Sinch MessageMedia Features
Bulk SMS
Two-Way Text Messaging
Text Scheduler
Ease Of Integration
API Call Speed
Communication Varieties
Documentation
Community Support
Professional Support
Automation
Short Codes
API Integration
Product Avatar Image
Sinch MessageMedia